Current through Register Vol. 47, No. 22, November 25, 2024
Section 12 CCR 2510-1-10.409.2 - Material Aid Services Provider Responsibilities and Requirements [Rev. eff. 12/1/10]A. Information and assistance providers shall:1. Maintain current information about opportunities, benefits, and services available to individuals and their caregivers;2. Refer individuals and their caregivers to services using most current information;3. Employ, where feasible, specially trained staff to assess the needs of individuals and their caregivers, provide information and assist in utilization of opportunities and services; and,4. In a PSA where a majority of older adults speak a language other than English as their principal language, information and assistance service shall also be provided in that language.B. All providers shall keep such records and information as necessary to document the services provided to consumers receiving care.39 CR 01, January 10, 2016, effective 2/1/2016