12 Colo. Code Regs. § 2510-1-10.408.2

Current through Register Vol. 47, No. 22, November 25, 2024

Section 12 CCR 2510-1-10.408.2 - Homemaker Service Provider Responsibilities and Requirements [Rev. eff. 2/1/16]

A. Homemaker services shall be for the benefit of the older adult and not for the sole benefit of other persons living in the home.

B. Homemaker service providers shall comply with federal, state, and local regulations and standards for specific services provided to consumer under the OAA program and shall develop written policies and procedures for the following:

1. Recruiting, selecting, retaining, and terminating employees;

2. Access to, duplication, and dissemination of information from the older adult's records in accordance with State statutes on Confidentiality of Information at Section 26-1-114, C.R.S.;

3. Protecting and promoting older adult's rights;

4. Emergency procedures; and,

5. Handling and reporting of critical incidents, including accidents, suspicion of abuse, neglect or exploitation, and criminal activity.

C. Homemaker service providers shall establish documentation requirements for:

1. Maintaining a log of all complaints and critical incidents, which shall include documentation of the resolution of the problem; and,

2. Documenting changes in the older adult's conditions or needs, as well as documentation of appropriate reporting and actions taken as a result.

D. Homemaker provider agencies shall document that all homemakers have received a minimum of eight (8) hours of training or have passed a skills validation test conducted by the provider prior to delivery of services in the provision of homemaker services.

E. A person who, at a minimum, has received the training or passed the skills validation test required of homemakers shall be qualified to supervise homemakers.

F. In-home service providers shall protect and promote older adults' rights as described below.

G. In-home service providers receiving funding under Title III, as defined at Section 10.120 "Definitions", shall coordinate with other agencies to ensure there is no duplication of services.

12 CCR 2510-1-10.408.2

39 CR 01, January 10, 2016, effective 2/1/2016