263 CMR, § 6.01
263 CMR 6.00 authorizes Board staff to conduct investigations and initiate formal docketed complaints on behalf of the Board. It also establishes the grounds for discipline and the actions that may be taken in resolution of such complaints, by the Board and on behalf of the Board, in accordance with M.G.L. c. 30A and 801 CMR 1.01: Formal Rules. It also establishes the standards and procedures for summary suspensions. Pursuant to M.G.L. c. 112 § 9H, the Board shall keep confidential any complaint, report, record or other information received by the Board in connection with an investigation conducted by the Board until it issues an Order to Show Cause or takes final action on a complaint. This confidentiality does not apply to individuals who are the target of the complaint or investigation.
263 CMR, § 6.01