Section 20.04 - Licensing Standards(1) The commissioner will issue an applicant a license to engage in the business of making small loans, or the business of a sales finance company or a premium finance agency if the commissioner, upon review of the application and all other relevant information, determines that the Applicant has met all of the requirements of M.G.L. c. 140, § 96, c. 255B, c. 255C, or c. 255D.(2) The commissioner may deny such an application if the Applicant has:(a) violated any provisions of M.G.L. c. 140, § 96, c. 255B, or c. 255C, or c. 255D or 209 CMR 20.00;(b) violated or engaged in a pattern of violations of any state or federal law applicable to the conduct of the business of a sales finance company or a premium finance agency, including but not limited to M.G.L. c. 93A, c. 140D, and any rule, regulation or administrative order or directive promulgated thereunder;(c) conducted, or will conduct, its business in any unsafe and unsound manner; or(d) engaged in conduct which has resulted in the suspension or revocation of its license to engage in any business by the licensing authority of any other state.(3) An Applicant whose application for a license has been denied under 209 CMR 20.04 may appeal the commissioner's action under M.G.L. c. 255B, § 5 or c. 255D, § 5.