Current through Register 1538, January 3, 2025
Section 461.415 - Written Policies and ProceduresEach community support program must have and adhere to written policies and procedures that include
(A) a statement of its philosophy and objectives and of the geographical area served;(C) admission procedures;(D) service delivery procedures, including, but not limited to, development of the service plan, case assignment, case review, discharge planning, and follow-up on members who leave the CSP;(E) a referral policy, including procedures for ensuring uninterrupted and coordinated member care;(F) recordkeeping policies, including what information must be included in each record, and procedures to ensure confidentiality;(G) personnel and management policies, including policies for hiring, training, evaluation, supervision, and termination protocol for all staff;(H) conflict of interest.Adopted by Mass Register Issue 1494, eff. 4/28/2023.