Section 18.4 - Elements of programA satisfactory program shall include:
(a) A statement of policy prohibiting discrimination in employment;(b) An administrative procedure enforcing that policy;(c) A positive affirmative action plan designed to assure equal opportunity in employment;(d) A procedure for identifying and eliminating employment practices tending to create or continue discrimination in employment;(e) A procedure for evaluating the success of the program;(f) Adequate provision for publicizing the program including dissemination of information to all those covered by these regulations;(g) A procedure for prompt processing of complaints assuring no less than minimum rights prescribed in § 18.5 ;(h) Adequate provisions for the protection of complainants, employees, witnesses, and representatives from interference, harassment, intimidation and reprisal;(i) A procedure for the informal resolution of complaints; and,(j) A procedure for recording receipt and disposition of all complaints. A report of the receipt and a report of the disposition of all formal complaints will be sent promptly to the Secretary.