Section 245.101 - Certification program required(a) Each railroad subject to this part shall have a written dispatcher certification program.(b) Each certification program shall include all of the following: (1) A procedure for evaluating prior safety conduct as a motor vehicle operator that complies with the criteria established in § 245.111.(2) A procedure for evaluating prior safety conduct as an employee or certified dispatcher with other railroads that complies with the criteria established in § 245.113.(3) A procedure for evaluating potential substance abuse disorders and compliance with railroad alcohol and drug rules that complies with the criteria established in § 245.115.(4) A procedure for evaluating visual and hearing acuity that complies with the criteria established in §§ 245.117 and 245.118.(5) A procedure for training that complies with the criteria established in § 245.119.(6) A procedure for knowledge testing that complies with the criteria established in § 245.121.(7) A procedure for monitoring operational performance that complies with the criteria established in § 245.123.