Current through November 30, 2024
Section 64.1509 - Disclosure and dissemination of pay-per-call information(a) Any common carrier assigning a telephone number to a provider of interstate pay-per-call services shall make readily available, at no charge, to Federal and State agencies and all other interested persons: (1) A list of the telephone numbers for each of the pay-per-call services it carries;(2) A short description of each such service;(3) A statement of the total cost or the cost per minute and any other fees for each such service; and(4) A statement of the pay-per-call service provider's name, business address, and business telephone number.(b) Any common carrier assigning a telephone number to a provider of interstate pay-per-call services and offering billing and collection services to such provider shall: (1) Establish a local or toll-free telephone number to answer questions and provide information on subscribers' rights and obligations with regard to their use of pay-per-call services and to provide to callers the name and mailing address of any provider of pay-per-call services offered by that carrier; and(2) Provide to all its telephone subscribers, either directly or through contract with any local exchange carrier providing billing and collection services to that carrier, a disclosure statement setting forth all rights and obligations of the subscriber and the carrier with respect to the use and payment of pay-per-call services. Such statement must include the prohibition against disconnection of basic communications services for failure to pay pay-per-call charges established by § 64.1507 , the right of a subscriber to obtain blocking in accordance with § 64.1508 , the right of a subscriber not to be billed for pay-per-call services not offered in compliance with federal laws and regulations established by § 64.1510(a)(1) , and the possibility that a subscriber's access to 900 services may be involuntarily blocked pursuant to § 64.1512 for failure to pay legitimate pay-per-call charges. Disclosure statements must be forwarded to: (i) All telephone subscribers no later than 60 days after these regulations take effect;(ii) All new telephone subscribers no later than 60 days after service is established;(iii) All telephone subscribers requesting service at a new location no later than 60 days after service is established; and(iv) Thereafter, to all subscribers at least once per calendar year, at intervals of not less than 6 months nor more than 18 months.58 FR 44773, Aug. 25, 1993, as amended at 61 FR 55582, Oct. 28, 1996