Section 441.18 - Case management services(a) If a State plan provides for case management services (including targeted case management services), as defined in § 440.169 of this chapter, the State must meet the following requirements:(1) Allow individuals the free choice of any qualified Medicaid provider within the specified geographic area identified in the plan when obtaining case management services, in accordance with § 431.51 of this chapter, except as specified in paragraph (b) of this section.(2) Not use case management (including targeted case management) services to restrict an individual's access to other services under the plan.(3) Not compel an individual to receive case management services, condition receipt of case management (or targeted case management) services on the receipt of other Medicaid services, or condition receipt of other Medicaid services on receipt of case management (or targeted case management) services.(4) Indicate in the plan that case management services provided in accordance with section 1915(g) of the Act will not duplicate payments made to public agencies or private entities under the State plan and other program authorities;(6) Prohibit providers of case management services from exercising the agency's authority to authorize or deny the provision of other services under the plan.(7) Require providers to maintain case records that document for all individuals receiving case management as follows: (i) The name of the individual.(ii) The dates of the case management services.(iii) The name of the provider agency (if relevant) and the person providing the case management service.(iv) The nature, content, units of the case management services received and whether goals specified in the care plan have been achieved.(v) Whether the individual has declined services in the care plan.(vi) The need for, and occurrences of, coordination with other case managers.(vii) A timeline for obtaining needed services.(viii) A timeline for reevaluation of the plan.(8) Include a separate plan amendment for each group receiving case management services that includes the following: (i) Defines the group (and any subgroups within the group) eligible to receive the case management services.(ii) Identifies the geographic area to be served.(iii) Describes the case management services furnished, including the types of monitoring.(iv) Specifies the frequency of assessments and monitoring and provides a justification for those frequencies.(v) Specifies provider qualifications that are reasonably related to the population being served and the case management services furnished.(vii) Specifies if case management services are being provided to Medicaid-eligible individuals who are in institutions (except individuals between ages 22 and 64 who are served in IMDs or individuals who are inmates of public institutions).(9) Include a separate plan amendment for each subgroup within a group if any of the following differs among the subgroups:(i) The case management services to be furnished;(ii) The qualifications of case management providers; or(iii) The methodology under which case management providers will be paid.(b) If the State limits qualified providers of case management services for target groups of individuals with developmental disability or chronic mental illness, in accordance with § 431.51(a)(4) of this chapter, the plan must identify any limitations to be imposed on the providers and specify how these limitations enable providers to ensure that individuals within the target groups receive needed services.(c) Case management does not include, and FFP is not available in expenditures for, services defined in § 440.169 of this chapter when the case management activities constitute the direct delivery of underlying medical, educational, social, or other services to which an eligible individual has been referred, including for foster care programs, services such as, but not limited to, the following: (1) Research gathering and completion of documentation required by the foster care program.(2) Assessing adoption placements.(3) Recruiting or interviewing potential foster care parents.(4) Serving legal papers.(6) Providing transportation.(7) Administering foster care subsidies.(8) Making placement arrangements.(d) After the State assesses whether the activities are within the scope of the case management benefit (applying the limitations described above), in determining the allowable costs for case management (or targeted case management) services that are also furnished by another federally-funded program, the State must use cost allocation methodologies, consistent with OMB Circular A-87, CMS policies, or any subsequent guidance and reflected in an approved cost allocation plan. 72 FR 68092 , Dec. 4, 2007, as amended at 74 FR 31196 , June 30, 2009; 85 FR 72909 , Nov. 16, 2020