Section 431.970 - Information submission and systems access requirements(a) The State must submit information to the Secretary for, among other purposes, estimating improper payments in Medicaid and CHIP, that include, but are not limited to- (1) Adjudicated fee-for-service or managed care claims information, or both, on a quarterly basis, from the review year;(2) Upon request from CMS, provider contact information that has been verified by the State as current;(3) All medical, eligibility, and other related policies in effect, and any quarterly policy updates;(4) Current managed care contracts, rate information, and any quarterly updates applicable to the review year;(5) Data processing systems manuals;(6) Repricing information for claims that are determined during the review to have been improperly paid;(7) Information on claims that were selected as part of the sample, but changed in substance after selection, for example, successful provider appeals;(8) Adjustments made within 60 days of the adjudication dates for the original claims or line items, with sufficient information to indicate the nature of the adjustments and to match the adjustments to the original claims or line items;(9) Case documentation to support the eligibility review, as requested by CMS;(10) A corrective action plan for purposes of reducing erroneous payments in FFS, managed care, and eligibility; and(11) Other information that the Secretary determines is necessary for, among other purposes, estimating improper payments and determining improper payment rates in Medicaid and CHIP.(b) Providers must submit information to the Secretary for, among other purposes, estimating improper payments in Medicaid and CHIP, which include but are not limited to Medicaid and CHIP beneficiary medical records, within 75 calendar days of the date the request is made by CMS. If CMS determines that the documentation is insufficient, providers must respond to the request for additional documentation within 14 calendar days of the date the request is made by CMS.(c) The State must provide the Federal contractor(s) with access to all payment system(s) necessary to conduct the medical and data processing review, including the Medicaid Management Information System (MMIS), any systems that include beneficiary demographic and/or provider enrollment information, and any document imaging systems that store paper claims.(d) The State must provide the Federal contractor(s) with access to all eligibility system(s) necessary to conduct the eligibility review, including any eligibility systems of record, any electronic document management system(s) that house case file information, and systems that house the results of third party data matches. 82 FR 31185 , July 5, 2017