Section 99.20 - How can a parent or eligible student request amendment of the student's education records?(a) If a parent or eligible student believes the education records relating to the student contain information that is inaccurate, misleading, or in violation of the student's rights of privacy, he or she may ask the educational agency or institution to amend the record.(b) The educational agency or institution shall decide whether to amend the record as requested within a reasonable time after the agency or institution receives the request.(c) If the educational agency or institution decides not to amend the record as requested, it shall inform the parent or eligible student of its decision and of his or her right to a hearing under § 99.21 .53 FR 11943, Apr. 11, 1988; 53 FR 19368, May 27, 1988, as amended at 61 FR 59296, Nov. 21, 1996 Authority: 20 U.S.C. 1232g(a)(2)