Section 20.704 - Who conducts the hearing or appeal of a Bureau decision or action and what is the process?(a) The Superintendent or his/her designated representative conducts the hearing in an informal but orderly manner, records the hearing, and provides the applicant or recipient with a transcript of the hearing upon request.(b) The Superintendent or his/her designated representative must render a written decision within 10 days of the completion of the hearing. The written decision must include: (1) A written statement covering the evidence relied upon and reasons for the decision; and(2) The applicant's or recipient's right to appeal the Superintendent or his/her designated representative's decision pursuant to 25 CFR part 2 and request Bureau assistance in preparation of the appeal.