Section 810.13 - Mandatory recall order(a) If the person named in a cease distribution and notification order does not request a regulatory hearing or submit a request for agency review of the order, or, if the Commissioner of Food and Drugs or the presiding officer denies a request for a hearing, or, if after conducting a regulatory hearing under § 810.11 or completing agency review of a cease distribution and notification order under § 810.12 , FDA determines that the order should be amended to require a recall of the device with respect to which the order was issued, FDA shall amend the order to require such a recall. FDA shall amend the order to require such a recall within 15 working days of issuance of a cease distribution and notification order if a regulatory hearing or agency review of the order is not requested, or within 15 working days of denying a request for a hearing, or within 15 working days of completing a regulatory hearing under § 810.11 , or within 15 working days of receipt of a written request for review of a cease distribution and notification order under § 810.12 .(b) In a mandatory recall order, FDA may:(1) Specify that the recall is to extend to the wholesale, retail, or user level;(2) Specify a timetable in accordance with which the recall is to begin and be completed;(3) Require the person named in the order to submit to the agency a proposed recall strategy, as described in § 810.14 , and periodic reports describing the progress of the mandatory recall, as described in § 810.16 ; and(4) Provide the person named in the order with a model recall notification letter that includes the key elements of information that FDA has determined are necessary to inform health professionals and device user facilities.(c) FDA will not include in a mandatory recall order a requirement for:(1) Recall of a device from individuals; or(2) Recall of a device from device user facilities, if FDA determines that the risk of recalling the device from the facilities presents a greater health risk than the health risk of not recalling the device from use, unless the device can be replaced immediately with an equivalent device.(d) FDA will include in a mandatory recall order provisions for notification to individuals subject to the risks associated with use of the device. If a significant number of such individuals cannot be identified, FDA may notify such individuals under section 705(b) of the act.