Statutes, codes, and regulations
Code of Federal Regulations
Title 20 - EMPLOYEES' BENEFITSChapter III - SOCIAL SECURITY ADMINISTRATIONPart 411 - THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAMSubpart I - TICKET TO WORK PROGRAM DISPUTE RESOLUTION
DISPUTES BETWEEN BENEFICIARIES AND EMPLOYMENT NETWORKS
Section 411.600 - Is there a process for resolving disputes between beneficiaries and ENs that are not State VR agencies?

20 C.F.R. § 411.600

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Current through September 30, 2024
Section 411.600 - Is there a process for resolving disputes between beneficiaries and ENs that are not State VR agencies?

Yes. After an IWP is signed, a process is available which will assure each party a full, fair and timely review of a disputed matter. This process has three steps.

(a) The beneficiary can seek a solution through the EN's internal grievance procedures.
(b) If the EN's internal grievance procedures do not result in an agreeable solution, either the beneficiary or the EN may seek a resolution from the PM. (See § 411.115(k) for a definition of the PM.)
(c) If either the beneficiary or the EN is dissatisfied with the resolution proposed by the PM, either party may request a decision from us.

20 C.F.R. §411.600