Section 4501-2 - General Principles for All Levels of Complaint Resolution(a) The procedures set forth in Sections 4501-1 through 4503-3 shall be used by all California service delivery areas in the development of local-level complaint and hearing procedures. The procedures set forth in Sections 4504-1 through 4504-4 shall be used by the EDD in the resolution of all complaints where the EDD is the agency issuing sanctions.(b) Sections 4501-1 through 4504-4 shall guide the receipt, hearing, and resolution of noncriminal complaints relating to JTPA programs and activities that are funded with JTPA monies provided to the State of California by the U.S. Department of Labor. All individuals and entities, including JTPA applicants and participants, subrecipients of service delivery areas, entities and individuals that are applicants for JTPA program funding, labor unions, community-based organizations and educational agencies shall use the procedures set forth in Sections 4501-1 through 4504-4.(c) At all levels of the complaint process, complainants have the right to be represented, at their own expense, by a person(s) of their choosing.(d) Policy complaints must be filed within one year of the alleged violation. All persons filing policy complaints shall be free from restraint, coercion or reprisal.(e) Audit complaints shall be filed within 30 days of the EDD or local service delivery area's written decision disallowing costs and/or instituting other findings that are final. All persons filing audit complaints shall be free from restraint, coercion or reprisal.Cal. Code Regs. Tit. 22, §§ 4501-2
1. New section filed 6-24-99 as an emergency; operative 6-24-99 (Register 99, No. 26). A Certificate of Compliance must be transmitted to OAL by 10-22-99 or emergency language will be repealed by operation of law on the following day.
2. Certificate of Compliance as to 6-24-99 order transmitted to OAL 10-21-99; disapproved by OAL and order of repeal as to 6-24-99 order filed on 12-7-99 (Register 99, No. 50).
3. New section filed 12-8-99 as an emergency; operative 12-8-99 (Register 99, No. 50). A Certificate of Compliance must be transmitted to OAL by 4-6-2000 or emergency language will be repealed by operation of law on the following day.
4. Certificate of Compliance as to 12-8-99 order, including amendment of subsection (b) and amendment of NOTE, transmitted to OAL 2-24-2000 and filed 4-6-2000 (Register 2000, No. 14). Note: Authority cited: Sections 305, 306 and 15051, Unemployment Insurance Code. Reference: Job Training Partnership Act, Title 29, United States Code, Sections 1554 and 1574(b); and Title 20, Code of Federal Regulations, Sections 626.5, 627.481(c) and 627.500 through 627.503.
1. New section filed 6-24-99 as an emergency; operative 6-24-99 (Register 99, No. 26). A Certificate of Compliance must be transmitted to OAL by 10-22-99 or emergency language will be repealed by operation of law on the following day.
2. Certificate of Compliance as to 6-24-99 order transmitted to OAL 10-21-99; disapproved by OAL and order of repeal as to 6-24-99 order filed on 12-7-99 (Register 99, No. 50).
3. New section filed 12-8-99 as an emergency; operative 12-8-99 (Register 99, No. 50). A Certificate of Compliance must be transmitted to OAL by 4-6-2000 or emergency language will be repealed by operation of law on the following day.
4. Certificate of Compliance as to 12-8-99 order, including amendment of subsection (b) and amendment of Note, transmitted to OAL 2-24-2000 and filed 4-6-2000 (Register 2000, No. 14).