Section 14100 - Definitions(a) The terms "ancestry," "ethnic group identification," and "national origin" shall have the meanings set out in sections 14020(e), (q), and (dd), respectively.(b) "Alternative communication services" means the method used for purposes of communicating effectively with a person with limited English proficiency who is unable to read or speak or write in the English language. "Alternative communication services" include, but are not limited to, the provision of the services of a multilingual employee or a qualified interpreter for the benefit of an ultimate beneficiary; the provision of written materials in a language other than English; the provision of written materials in a format other than standard font written print, such as Braille, large font print, sign language visual formats, and electronic formats; auxiliary aids and services; and notice to the limited English proficient person of the availability of free alternative communication services, including interpreter and translation services and where to file complaints if appropriate services are not provided.(c) "Multilingual employee" means a qualified employee of a covered entity who, in addition to their duties, is also proficient in oral communication skills in English and the target languages, as are necessary to accurately and readily interpret in a second language. A multilingual employee need not be proficient in reading or writing skills in a second language except where such skills are a job-related necessity or necessary for orally interpreting a written document.(d) "Limited English proficient persons" ("LEP") includes persons who are non-English speaking or who do not speak English as their primary language or have limited ability to read, write, speak, or understand English.(e) "Primary language" means the language used most frequently by a person to communicate, including sign language or tactile sign language.Cal. Code Regs. Tit. 2, § 14100
Note: Authority cited: Section 12935(a), Government Code. Reference: Sections 11135, 11136 and 11139, Government Code.
1. New article 7 (sections 14100-14101) and section filed 3-19-2024; operative 7/1/2024 (Register 2024, No. 12).