Section 1355.4 - Notice to Consumers(a) A medical doctor shall provide notice to each patient of the fact that the licensee is licensed and regulated by the board, and the license can be checked and complaints against the licensee can be made through the board's website or by contacting the board. The notice shall include a quick response (QR) code that leads to the board's Notice to Consumer webpage at https://www.mbc.ca.gov/licensing/Notice-to-Consumers.aspx, and shall contain the following statement and information: NOTICE TO PATIENTS
Medical doctors are licensed and regulated by the Medical Board of California.
To check up on a license or to file a complaint go to
www.mbc.ca.gov,
email: licensecheck@mbc.ca.gov,
or call (800) 633-2322.
(b) The notice required by this section shall be provided by one of the following methods: (1) Prominently posting the notice in an area visible to patients on the premises where the licensee provides the licensed services, in which case the notice shall be in at least 38-point type in Arial font.(2) Including the notice and an acknowledgement of receipt and understanding in a written statement in a language understood by the patient or patient representative, signed and dated by the patient or the patient representative and retained in that patient's medical records. The notice and acknowledgement of receipt and understanding may be provided and maintained in an electronic format.(3) Including the notice in a language understood by the patient or patient representative in a statement on letterhead, discharge instructions, or other document given to a patient or the patient representative, where the notice is placed immediately above the signature line for the patient in at least 14-point type.(c) If the licensee chooses to post a sign to comply with this section and the sign is not posted in a language understood by the patient or patient representative, the licensee shall also provide the notice as described in subdivisions (b)(2) or (b)(3) of this section, if the notice and templates for acknowledgement of receipt and understanding are provided by the board pursuant to subdivision (d) of this section in a language understood by the patient or patient representative.(d) Templates for the notice and acknowledgement of receipt and understanding shall be provided on the Medical Board of California website in the 12 most common non-English languages that are spoken in California: Spanish, Chinese, Vietnamese, Tagalog, Korean, Armenian, Farsi, Arabic, Russian, Japanese, Punjabi, and Khmer.(e) Notwithstanding subdivision (c), a licensee shall be deemed to be in compliance with this section if the hospital, clinic, or other practice location where the licensee is practicing posts the notice on its premises in an area visible to patients consistent with the requirements of this section.Cal. Code Regs. Tit. 16, § 1355.4
1. New section filed 3-29-2010; operative 6-27-2010 (Register 2010, No. 14). For prior history, see Register 83, No. 33.
2. Change without regulatory effect amending section heading and subsection (a) filed 6-30-2010 pursuant to section 100, title 1, California Code of Regulations (Register 2010, No. 27).
3. Amendment of section and NOTE filed 11-28-2022; operative 1-1-2023 (Register 2022, No. 48). Note: Authority cited: Sections 2018 and 2026, Business and Professions Code. Reference: Sections 138 and 2026, Business and Professions Code.
1. New section filed 3-29-2010; operative 6-27-2010 (Register 2010, No. 14). For prior history, see Register 83, No. 33.
2. Change without regulatory effect amending section heading and subsection (a) filed 6-30-2010 pursuant to section 100, title 1, California Code of Regulations (Register 2010, No. 27).
3. Amendment of section and Note filed 11-28-2022; operative 1/1/2023 (Register 2022, No. 48).