Section 18995.3 - Jurisdiction Investigation of Complaints of Alleged Violations(a) A jurisdiction shall provide a procedure for the receipt and investigation of written complaints of alleged violations of this chapter. The jurisdiction shall allow for the submission of anonymous complaints.(b) The procedure shall provide that complaints be in writing and include the following information: (1) If the complaint is not anonymous, the name and contact information of the complainant.(2) The identity of the alleged violator, if known.(3) A description of the alleged violation including location(s) and all other relevant facts known to the complainant.(4) Any relevant photographic or documentary evidence to support the allegations in the complaint.(5) The identity of any witnesses, if known.(c) A jurisdiction shall commence an investigation within 90 days of receiving a complaint that meets the requirements of Subdivision (b) if the jurisdiction determines that the allegations, if true, would constitute a violation of this chapter. The jurisdiction may decline to investigate a complaint if, in its judgment, investigation is unwarranted because the allegations are contrary to facts known to the jurisdiction.(d) The jurisdiction shall provide a procedure to notify a complainant of the results of their complaint if the identity and contact information of the complainant are known.(e) The jurisdiction shall maintain records of all complaints and responses pursuant to this section in the Implementation Record set forth in Section 18995.2. The records shall include the complaint as received and the jurisdiction's determination of compliance or notice of violations issued.Cal. Code Regs. Tit. 14, § 18995.3
1. New section filed 11-3-2020; operative 1-1-2022 pursuant to Public Resources Code section 42652.2(a)(6) (Register 2020, No. 45). Note: Authority cited: Sections 40502, 43020, 43021 and 42652.5, Public Resources Code. Reference: Section 42652.5, Public Resources Code; and Section 39730.6, Health and Safety Code.
1. New section filed 11-3-2020; operative 1/1/2022 pursuant to Public Resources Code section 42652.2(a)(6) (Register 2020, No. 45).