Cal. Code Regs. tit. 10 § 2691.14
A copy of all records relating to claims or loss adjusted or investigated and all activities in connection with investigating, adjusting, appraising or otherwise participating in the disposal, settlement, or investigation of any claim under or in connection with a policy of insurance or any other activity set forth in Insurance Code Section 14021, shall be maintained at and shall be available for inspection by the Department of Insurance at the location from which the business was conducted or transacted for at least five years from the date such business was conducted or transacted. Personnel and financial records may be maintained at the principal office of the licensee but must be furnished to the Commissioner within ten days of the Commissioner's request for production of such records.
Cal. Code Regs. Tit. 10, § 2691.14
Note: Authority cited: Section 14045, Insurance Code. Reference: Section 14045, Insurance Code.