Section 21 AAC 25.070 - Priorities for investigationWhen the ombudsman's resources are insufficient for adequate investigation due to the number of pending complaints, the ombudsman will consider the following priorities for selecting complaints for investigation:
(1) complaints alleging an emergency in which delay would subject the complainant to a substantial risk of serious and irreparable harm;(2) complaints alleging prejudice, hann, or disadvantage for which the ombudsman believes that the possibility of an effective remedy requires investigation with minimal delay;(3) complaints alleging recurring prejudice, harm, or disadvantage to multiple persons due to an administrative act;(4) complaints alleging a single or isolated instance of prejudice, harm, or disadvantage that has already occurred and thus cannot be prevented by an ombudsman's investigation.Eff. 6/7/2015, Register 214, July 2015Authority:AS 24.55.090
AS 24.55.110