Agency Information Collection Activities: Proposed Request and Comment Request

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Federal RegisterNov 6, 2024
89 Fed. Reg. 88105 (Nov. 6, 2024)
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    Social Security Administration
  • [Docket No: SSA-2024-0044]
  • The Social Security Administration (SSA) publishes a list of information collection packages requiring clearance by the Office of Management and Budget (OMB) in compliance with Public Law 104-13, the Paperwork Reduction Act of 1995, effective October 1, 1995. This notice includes revisions of OMB-approved information collections.

    SSA is soliciting comments on the accuracy of the agency's burden estimate; the need for the information; its practical utility; ways to enhance its quality, utility, and clarity; and ways to minimize burden on respondents, including the use of automated collection techniques or other forms of information technology. Mail, email, or fax your comments and recommendations on the information collection(s) to the OMB Desk Officer and SSA Reports Clearance Officer at the following addresses or fax numbers.

    (OMB) Office of Management and Budget, Attn: Desk Officer for SSA

    (SSA) Social Security Administration, OLCA, Attn: Reports Clearance Director, Mail Stop 3253 Altmeyer, 6401 Security Blvd., Baltimore, MD 21235, Fax: 833-410-1631, Email address: OR.Reports.Clearance@ssa.gov

    Or you may submit your comments online through https://www.reginfo.gov/public/do/PRAmain by clicking on Currently under Review—Open for Public Comments and choosing to click on one of SSA's published items. Please reference Docket ID Number [SSA-2024-0044] in your submitted response.

    I. The information collections below are pending at SSA. SSA will submit them to OMB within 60 days from the date of this notice. To be sure we consider your comments, we must receive them no later than January 6, 2025. Individuals can obtain copies of the collection instruments by writing to the above email address.

    1. Integrated Registration Services (IRES) System—20 CFR 401.45—0960-0626. IRES is an internet-based application that replaces the respondent's handwritten paper-based signature with a user identification number (User ID) and a password. IRES provides registration, authentication, and authorization gateway services for Business-to-Government (B2G) suites of services, including, but not limited to:

    a. Business Services Online (BSO)

    Claimant Representative Services

    b. Government Services Online (GSO) (OMB #0960-0757)

    Office of Child Support Enforcement (OCSE) Services

    Secure exchange of information between SSA and third parties in support of SSA and other federal government-supported programs

    c. Customer Support Application (CSA)

    CSA provides customer support service for IRES. CSA allows users to complete the registration process via a telephone interview with a Social Security customer service representative.

    The IRES System verifies the identity of individuals, businesses, organizations, entities, and government agencies seeking to use SSA's secured internet and telephone applications. Individuals need this verification to electronically request and exchange business data with SSA. Requestors provide SSA with the information needed to establish their identities. Once SSA verifies identity, the IRES system issues the requestor a user identification number and a password to conduct business with SSA. Respondents are employers; employees; third party submitters of wage data business entities providing taxpayer identification information; appointed representatives; representative payees; and data exchange partners conducting business in support of SSA programs.

    Type of Request: Revision of an OMB-approved information collection.

    Modality of completion Number of respondents Frequency of response Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) * Total annual opportunity cost (dollars) **
    IRES Internet Registrations 266,210 1 5 22,184 * $42.82 ** $949,919
    IRES Internet Requestors 14,472,710 1 2 482,424 * 42.82 ** 20,657,396
    IRES CS (CSA) Registrations 2,216 1 11 406 * 42.82 ** 17,385
    Total 14,741,136 505,014 ** 21,624,700
    * We based this figure on an overall average of the average U.S. citizen's hourly salary, as reported by Bureau of Labor Statistics data ( https://www.bls.gov/oes/current/oes_nat.htm#00-00000 ); hourly wages for Information and Record Keeping Analysts hourly salary, as reported by Bureau of Labor Statistics data. (Information and Record Clerks, All Other ( bls.gov)); and average hourly wages for paralegals/legal assistants (Paralegals and Legal Assistants ( bls.gov); and lawyers (Lawyers ( bls.gov) as posted by the U.S. Bureau of Labor Statistics.
    ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.
    Modality of completion Number of respondents Frequency of response Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) * Average wait time in field office (minutes) ** Total annual opportunity cost (dollars) ***
    SSA-132 361,902 1 5 30,159 * $31.48 ** 24 *** $5,506,482
    * We based this figure on the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data ( https://www.bls.gov/oes/current/oes_nat.htm#00-0000 ).
    ** We based this figure on the average FY 2024 wait times for field offices, based on SSA's current management information data.
    *** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.
    Modality of completion Number of respondents Frequency of response Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) ** Total annual opportunity cost (dollars) ***
    SSA-L2765 * 1 1 10 1 ** $31.48 *** $31.48
    SSA-L3365 * 1 1 10 1 ** 31.48 *** 31.48
    SSA-L4002 * 1 1 10 1 ** 31.48 *** 31.48
    Totals 1 3 *** 94.44
    * SSA does not currently send out any of these collections; however, we included 1 hour burden placeholders for each collection, in the event we need to send these notices out in the near future.
    ** We based this figure on average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data ( https://www.bls.gov/oes/current/oes_nat.htm ).
    *** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.
    Modality of completion Number of respondents Frequency of response Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) ** Average wait time in field office or for teleservice centers (minutes) **
    SSA-6233 68,000 1 20 22,667 $31.48 * 21 ** $1,462,781 ***
    * We based this figure on average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data ( https://www.bls.gov/oes/current/oes_nat.htm#00-0000 ).
    ** We based this figure on averaging both the average FY 2024 wait times for field offices (24 minutes) and teleservice centers (19 minutes), based on SSA's current management information data.
    *** This figure does not represent actual costs that SSA is imposing on recipients of Supplemental Security Income payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.
    Modality of completion Number of respondents Frequency of response Number of responses Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) ** Total annual opportunity cost (dollars) ***
    SSNVS 44,891 60 2,663,460 5 221,955 $43.65 * $9,688,336 **
    * We based this figure on the average hourly wage for Accountants and Auditors, as reported by the U.S. Bureau of Labor Statistics data (Accountants and Auditors ( bls.gov)).
    ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.
    Modality of completion Number of respondents Frequency of response Number of responses Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) ** Average wait time in field office or for teleservice centers (minutes) **
    Internet Request through FOIAXpress 49,800 1 7 5,810 * $31.48 *** $182,899
    SSA-711 (paper) 200 1 7 23 * $31.48 ** 21 *** $2,928
    Total 50,000 5,833 *** $185,827
    * We based this figure on average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data ( https://www.bls.gov/oes/current/oes_nat.htm ).
    ** We based this figure on averaging both the average FY 2024 wait times for field offices and teleservice centers, based on SSA's current management information data.
    *** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.
    Modality of completion Number of respondents Frequency of response Total number of responses Average burden per response (minutes) Estimated total annual burden (hours) Average theoretical hourly cost amount (dollars) ** Average wait time in field office (minutes) ** Total annual opportunity cost (dollars) ***
    Sheltered Workshop Wage Reporting 244 12 2,928 15 732 $23.28 * 24 ** $44,302 ***
    * We based this on average Rehabilitation Counselors hourly salary, as reported in Bureau of Labor Statistics data (Rehabilitation Counselors ( bls.gov))
    ** We based this figure on the average FY 2024 wait times for field offices, based on SSA's current management information data.
    *** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the application.