Wilma J. Hunter, Complainant,v.Gregory R. Dahlberg, Acting Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionMay 11, 2001
01994517 (E.E.O.C. May. 11, 2001)

01994517

05-11-2001

Wilma J. Hunter, Complainant, v. Gregory R. Dahlberg, Acting Secretary, Department of the Army, Agency.


Wilma J. Hunter v. Department of the Army

01994517

May 11, 2001

.

Wilma J. Hunter,

Complainant,

v.

Gregory R. Dahlberg,

Acting Secretary,

Department of the Army,

Agency.

Appeal No. 01994517

Agency No. 09412E0770

Hearing No. 100-96-7279X

DECISION

Complainant timely initiated an appeal from the agency's final decision

concerning her equal employment opportunity (EEO) complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964, as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted

pursuant to 29 C.F.R. � 1614.405.

Complainant alleges she was discriminated against on the basis of race

(Black) when:(1) between April 1989 and April 1990, the agency required

her to perform duties of a GS-7 or GS-9; (2) between April 1989 and

1991, the agency did not provide her with job standards, an individual

performance plan and performance appraisals; and (3) the agency subjected

complainant to a hostile work environment by failing to eliminate

racial slurs of management and co-workers, including complainant's

second level supervisor (Supervisor II) stating and referring to

complainant �that N----- will never be promoted;� making racial,

derogatory, and threatening remarks between April 1989 and April 1990;

relocating complainant to another office from March 1990 to October 1990;

failing to provide living accommodations to complainant during temporary

duty beginning in September 1989; forcing complainant to perform certain

work assignments; closely monitoring or watching complainant from March

1990 to October 1990; failing to eliminate physical contact by a third

supervisor in August 1989; and failing to promote complainant to the

GS-7 or GS-9 level. For the following reasons, the Commission affirms

in part and reverses in part the agency's final decision.

The record reveals that complainant was a GS-5 Accounting Technician

at the agency's Mainz, Germany, Military Community, Directorate of

Engineering and Housing. She filed a formal EEO complaint with the

agency on March 29, 1991, alleging that the agency had discriminated

against her as referenced above.

At the conclusion of the investigation, complainant requested a hearing

before an EEOC Administrative Judge (AJ). A hearing commenced on April

8, 1993. On April 9, 1993, the AJ remanded the case to the agency, and

on June 8, 1993, the agency EEO Officer notified the AJ that the parties

had executed a written settlement agreement. Complainant subsequently

alleged that the agency breached the settlement agreement and filed an

appeal requesting that her complaint be reinstated for processing.<1>

The complaint was reinstated and complainant requested a hearing before

an AJ. Following the hearing, the AJ issued a decision on March 2, 1999,

finding no discrimination as claimed on issues (1) and (2). The AJ

concluded that the agency articulated legitimate, nondiscriminatory

reasons for its actions which complainant failed to establish were a

pretext for discrimination.

The AJ stated that testimony at the hearing by complainant's immediate

supervisor (Supervisor I), who began work in complainant's office

in March 1990, indicated that from that date until September 1991,

complainant was the only employee able to perform accounting duties at

the GS-7 level and higher. The record also indicated that the office

suffered from a lack of competent staff prior to March 1990. The AJ

concluded that the fact that complainant was required to perform duties

above her grade level was not because of her race.

The AJ also found that complainant failed to show that the reasons

proffered by the agency for failing to provide complainant with

performance standards, performance appraisals and an individual

performance plan were a pretext for discrimination. Supervisor I

testified that all but one employee in the office, a local national

employee, were without these documents when she reported for duty.

After March 1990, complainant, Supervisor I, and two other supervisors

(Supervisor II and III) all stated that they could not agree on the

appropriate content of complainant's performance standards, and could

not issue performance appraisals without the standards.

The AJ found that complainant was subjected to harassment based on race.

The AJ found that Supervisor II referred to complainant using racial

epithets and directed other derogatory language to her during meetings.

The AJ stated that, although Supervisor II denied using the language,

he was not worthy of belief because his testimony was at odds with

that of complainant and Supervisor I who both testified that, during a

particular meeting, Supervisor II used the racial epithet when making

the statement that complainant would never be promoted. The AJ also

noted incidents in which the racial epithet �N-----� was written on

complainant's car while parked in the enclosed employee lot, and an

application for employment complainant found on her desk in May 1990

contained racial slurs and derogatory racial stereotypes. The agency

argued that complainant fabricated the latter incident because she failed

to specifically describe it in her EEO complaint and affidavit. The AJ

declined to find that the omission impeached complainant's credibility

based on her demeanor at the hearing.

The AJ found no evidence of racially biased motivation in some of the

conduct complainant cited as harassment, namely, offensive hand gestures

aimed at her, the third supervisor striking her with an envelope,

relocating her duty station, denying her living accommodations, and

denying her a promotion. In each, the AJ found that the agency stated

legitimate, nondiscriminatory reasons for its actions. The supervisor

accused of striking complainant also struck a white employee and was

fired for both actions. In addition, complainant's position carried no

promotion potential.

The AJ concluded that, based on the record, the racially motivated conduct

targeted at complainant was sufficiently severe and pervasive to create

an abusive work environment. She noted the number of instances in which

complainant was subjected to racial epithets and insults by Supervisor

II, in addition to the damage to her car and the racially degrading

application form left on her desk The AJ noted evidence in the record

that complainant made several attempts to curb the offensive conduct by

reporting the incidents to various agency officials. Agency officials

confirmed that they heard about the epithet written on complainant's car.

The AJ found the agency's response to the harassment was neither effective

nor appropriate, and therefore imputed liability to the agency.

The agency's final decision adopted the AJ's findings of no

discrimination on issues (1) and (2) and rejected the AJ's decision

finding discrimination on issue (3). Complainant appealed. On appeal,

the agency argues that complainant failed to establish a prima facie case

because she did not show that she was in fact subjected to racial slurs

and racially biased incidents as cited by the AJ. The agency questioned

whether complainant was present when Supervisor II used a racial epithet

to refer to complainant in front of Supervisor I. The agency also noted

again that complainant did not specifically mention the application form

in her complaint.

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982).

After a careful review of the record, the Commission finds that the AJ's

decision summarized the relevant facts and referenced the appropriate

regulations, policies, and laws regarding issues (2) and (3). Regarding

issue (2) we find that the agency's response to complainant's claim that

she was denied performance standards and appraisals indicates that the

lack of such was not due to complainant's race. Regarding issue (3)

we find ample evidence in the record supporting the AJ's finding of

a hostile work environment based on race. Complainant's claims that

Supervisor II directed racial slurs, epithets and insults towards her,

and that unknown agency employees defaced her car with a racial epithet

and left the racially offensive form on her desk demonstrate actions

sufficiently severe to create a hostile work environment. On these

issues we discern no basis to disturb the AJ's decision.

However, regarding issue (1), we find that complainant was required to

work at a GS-7 or 9 level while being paid at a GS-5 level because of

her race. Supervisor I testified that she was astounded upon seeing

complainant's work, that complainant was a GS-5. Supervisor I testified

that complainant greatly assisted her in gathering financial information

and putting together the fiscal year budget report. She stated that

complainant performed accounting duties at the GS-7 level and higher.

The agency does not deny that complainant worked at a level beyond

her grade or dispute whether that level was a GS-7 or GS-9. The agency

responds only that complainant's position carried no promotion potential.

Agency officials also admitted that no one else in the office could

perform those higher level duties, thus substantiating complainant's claim

that she worked at a higher grade level than that with which she was paid.

We are not persuaded that the agency had no ability to either change

complainant's duties so that she only performed GS-5 work, or employ

means to upgrade her position to one commensurate with her efforts.

The agency could have requested a desk audit, or provided a temporary

pay increase, by granting the temporary promotion to GS-7 submitted

for complainant by Supervisor I. We find that Supervisor II's use

of a racial epithet while referring to complainant and stating that

she would never be promoted is indicative of a management decision to

deny complainant pay commensurate with her work because of her race.

The Commission orders that complainant be paid at the GS-9 level because

the agency admitted that complainant worked beyond her GS-5 level, but

failed to provided information as to whether that work was at a GS-7

or GS-9 level. The Commission thus views the statements provided by

complainant and Supervisor I regarding her level of work in the light

most favorable to complainant.

Therefore, after a careful review of the record, including complainant's

arguments on appeal, the agency's response, and arguments and evidence

not specifically discussed in this decision, the Commission AFFIRMS the

agency's decision with respect to issue (2) and REVERSES the decision

finding no discrimination on issues (1) and (3). The agency is instructed

to comply with the order as set forth below.

ORDER (C0900)

The agency is ordered to take the following remedial action:

1. Within 30 days of the date this decision becomes final, the agency

shall provide complainant with back-pay representing the difference

between GS-5 pay and GS-9 pay, with interest, including any increases in

pay and set raises, retirement benefits (if applicable), and any other

benefits to which she would have been entitled, for the period April

1989 through April 1990.

2. The agency shall ensure that complainant does not work under the

supervision of Supervisor II.

3. The agency shall provide appropriate EEO training for the agency

officials involved in supervising complainant and the employees who

worked with complainant. This training shall include information on

actions constituting harassment and employer liability for harassment.<2>

4. The agency shall award appropriate attorney's fees, as set forth

below.

5. The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its Mainz, Germany, Military Community,

Directorate of Engineering and Housing copies of the attached notice.

Copies of the notice, after being signed by the agency's duly authorized

representative, shall be posted by the agency within thirty (30) calendar

days of the date this decision becomes final, and shall remain posted

for sixty (60) consecutive days, in conspicuous places, including all

places where notices to employees are customarily posted. The agency

shall take reasonable steps to ensure that said notices are not altered,

defaced, or covered by any other material. The original signed notice

is to be submitted to the Compliance Officer at the address cited in

the paragraph entitled "Implementation of the Commission's Decision,"

within ten (10) calendar days of the expiration of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0900)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement of

the order. 29 C.F.R. � 1614.503(a). The complainant also has the right

to file a civil action to enforce compliance with the Commission's order

prior to or following an administrative petition for enforcement. See 29

C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g). Alternatively,

the complainant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action

for enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. � 2000e-16(c)(Supp. V 1993). If the

complainant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0900)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the office of federal operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to

file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 11, 2001

__________________

Date

NOTICE TO EMPLOYEES

POSTED BY ORDER OF THE

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

An Agency of the United States Government

This Notice is posted pursuant to an Order by the United States Equal

Employment Opportunity Commission dated which found that a

violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq..has occurred at this facility.

Federal law requires that there be no discrimination against any employee

or applicant for employment because of the person's RACE, COLOR, RELIGION,

SEX, NATIONAL ORIGIN, AGE, or DISABILITY, OR IN REPRISAL FOR PROTECTED

ACTIVITY with respect to hiring, firing, promotion, compensation, or

other terms, conditions or privileges of employment.

The United States Department of the Army, Mainz, Germany, Military

Community, Directorate of Engineering and Housing supports and will

comply with such Federal law and will not take action against individuals

because they have exercised their rights under law.

The United States Department of the Army, Mainz, Germany, Military

Community, Directorate of Engineering and Housing has been found to have

discriminated against an employee based on race by failing to promote

the employee and by subjecting the employee to harassment and creating a

hostile work environment. The agency has been ordered to retroactively

promote the employee and to conduct training on all relevant EEOC rules

and regulations for all responsible officials and employees. The United

States Department of the Army, Mainz, Germany, Military Community,

Directorate of Engineering and Housing will ensure that officials

responsible for personnel decisions and terms and conditions of employment

will abide by the requirements of all Federal equal employment opportunity

laws and will not retaliate against employees who file EEO complaints.

The United States Department of the Army, Mainz, Germany, Military

Community, Directorate of Engineering and Housing will not in any manner

restrain, interfere, coerce, or retaliate against any individual who

exercises his or her right to oppose practices made unlawful by, or

who participates in proceedings pursuant to, Federal equal employment

opportunity law.

_____________________________

Date Posted: _____________________

Posting Expires: __________________

29 C.F.R. Part 1614

1 See Hunter v. Department of the Army, EEOC Appeal No. 01941115 (August

4, 1994).

2 Complainant is not entitled to compensatory damages because the

incidents leading to her claims occurred prior to November 1991, the

effective date of the Civil Rights Act of 1991, 42 U.S.C. � 1981a,

which provided the remedy of compensatory damages for federal employees..