Town and Country Family CenterDownload PDFNational Labor Relations Board - Board DecisionsAug 13, 1975219 N.L.R.B. 1098 (N.L.R.B. 1975) Copy Citation 1098 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Big G Supermarket, Inc., d/b/a Town and Country Family Center and Meatcutters Union Local No. 88, a/w Amalgamated Meatcutters and Butcher Workmen of North America, AFL-CIO. Cases 14- CA-8063 and 14-RC-7688 August 13, 1975 DECISION AND ORDER BY CHAIRMAN MURPHY AND MEMBERS FANNING AND PENELLO reduction in the number of hours he worked be- cause of his discriminatory transfer, with back- pay, if any, to be computed in accordance with F. W. Woolworth Company, 90 NLRB 289 (1950), with interest at the rate of 6 percent per annum. 3. Insert "and Clifton Mercer" after "Fuchs" in paragraph (c). 4. Substitute the attached notice for that of the Administrative Law Judge. APPENDIX On February 25, 1975, Administrative Law Judge Josephine H. Klein issued the attached Decision in this proceeding. Thereafter, the Respondent and the General Counsel filed exceptions and supporting briefs. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board has considered the record and the at- tached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings, and conclusions of the Administrative Law Judge and to adopt her recommended Order as modified herein.' ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Re- lations Board adopts as its Order the recommended Order of the Administrative Law Judge, as modified, and hereby orders that the Respondent, Big G Super- market, Inc., d/b/a Town and Country Family Cen- ter, Owensville, Missouri, its officers, agents, succes- sors, and assigns, shall take the action set forth in the said recommended Order, as modified below: 1. Delete paragraph 1(b) of the Administrative Law Judge's recommended Order and reletter the succeeding paragraphs accordingly. 2. Insert the following language at the end of paragraph 2(a): and make Clifton Mercer whole for any loss of earnings he may have suffered as a result of the i The General Counsel excepts, inter aba. to the failure of the Administra- tive Law Judge to provide backpay for Clifton Mercer We find merit to this exception and shall modify the Administrative Law Judge 's recommended Order and notice accordingly . Additionally , we shall delete par. 1(h) of the Administrative Law Judge's recommended Order which orders the Respon- dent to cease and desist from refusing to bargain with the Union The complaint did not allege that Respondent had violated Sec. 8(a)(5), no such violation was urged by any of the parties, and none was found , nor does the complaint allege that the Respondent was requested to, or refused to. bar- gain with the Union. NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government After a trial in which all sides had a chance to give evidence, the National Labor Relations Board has found that we violated the National Labor Relations Act and has ordered us to post this notice. We intend to abide by the following: The Act gives all employees these rights: To engage in self-organization To form, join, or help unions To bargain collectively through representa- tives of their own choosing To act together for collective bargaining or other mutual aid or protection To refrain from any or all these things. WE WILL NOT do anything that interferes with , restrains , or coerces you with respect to these rights. WE WILL, upon request, bargain collectively with Meatcutters Union Local No. 88, a/w Amalgamated Meatcutters and Butcher Work- men of North America, AFL-CIO, as the exclu- sive collective-bargaining representative of our employees in the following appropriate unit: All meat department employees at Town and Country Family Center in Owensville, Missouri, excluding all office clerical employ- ees, supervisors as defined in the Act, and all other employees. WE WILL NOT discriminate against any em- ployees by discharging or transferring them to discourage membership in Meatcutters Union Local No. 88, a/w Amalgamated Meatcutters and Butcher Workmen of North America, AFL-CIO, or any other labor organization, ex- cept to the extent that such right may be affect- ed by an agreement requiring membership in a labor organization as a condition of employ- 219 NLRB No. 176 TOWN AND COUNTRY FAMILY CENTER ment, as authorized by Section 8(a)(3) of the Act. WE WILL offer Wilbert Fuchs, Clifton Mercer, and Glen Mercer immediate and full reinstate- ment to their former jobs at the Owensville, Mis- souri, market, or, if those positions no longer exist, to substantially equivalent positions, and WE WILL compensate Wilbert Fuchs and Clifton Mercer, with interest, for any loss of pay they may have suffered because of the discharge and transfer. WE WILL NOT question you about the union activities of any employees. WE WILL NOT threaten you with discharge, loss of earnings or opportunities, stricter super- vision, worsened working conditions, or any other detriment for choosing to be represented by a union. WE WILL NOT do anything to create the im- pression that your union activities are being watched. BIG G SUPERMARKET , INC., D/B/A TOWN AND COUNTRY FAMILY CENTER DECISION STATEMENT OF THE CASE JOSEPHINE H. KLEIN, Administrative Law Judge: Pur- suant to a charge and two amended charges filed on Au- gust 5, September 5, and 10 , 1974,' respectively, by Meat- cutters Union Local No. 88 affiliated with Amalgamated Meatcutters and Butcher Workmen of North America, AFL-CIO (the Union), a complaint was issued against Big G Supermarket, Inc., d/b/a Town and Country Family Center 2 (Respondent) on September 11, 1974. The com- plaint alleges that on numerous occasions between June 26 and August 7 Respondent, through Wayne Gott, its presi- dent , engaged in conduct interfering with the statutory rights of the employees in the meat department of its mar- ket in Owensville , Missouri , in violation of Section 8(a)(1) of the Act 3 and that it discharged employee Wilbert Fuchs, transferred employees Clifton Mercer and Glenn Mercer , and constructively discharged employee Melba White to discourage union activities. Pursuant to the Union's petition and a Stipulation for Certification Upon Consent Election, an election was held on August 7. One ballot was cast for and one against the Union. Four additional ballots were cast under challenge, two by the Union and two by the Employer. Additionally, the Union filed objections to the conduct of the election. On September 17 the Regional Director issued his report on the challenged ballots and objections . In that report he 1 Unless otherwise stated , all dates herein are in 1974. 2 Respondent-Employer's name appears here as corrected at the hearing. 3 National Labor Relations Act, as amended (61 Stat . 136, P.L. 93-360,29 U.S.C. Sec. 151 et seq.). 1099 directed that the challenges and objections be consolidated with the complaint for hearing before an Administrative Law Judge. Pursuant to due notice, a hearing was held before me in Hermann, Missouri,4 on October 21 through 24. All parties were represented and were afforded full opportunity to present oral and written evidence and to examine and cross-examine witnesses . Oral argument was waived at the hearing. Posttrial briefs have been filed on behalf of the General Counsel and the Respondent-Employer. Upon the entire record, together with careful observa- tion of the witnesses and consideration of the briefs, I make the following: FINDINGS OF FACT 1. PRELIMINARY FINDINGS A. Respondent, a Missouri corporation, with its princi- pal office and place of business in Salem, Missouri, is, and was at all times material herein, engaged in the retail sale and distribution of meats, groceries, foodstuffs, and related products at various locations within Missouri, including a market in Owensville, the facility involved herein. During the year 1973, a representative period, Respondent, in the course and conduct of its business, purchased and caused to be transported to its Owensville facility goods and mate- rials valued in excess of $25,000 directly from points out- side Missouri. During the year 1973, a representative peri- od, Respondent, in the course and conduct of business at its Owensville store, sold and distributed goods and prod- ucts valued in excess of $500,000. Respondent is, and was at all times material herein, an employer engaged in com- merce within the meaning of Section 2(2), (6),--and (7) of the Act. B. The Union is, and was at all times material herein, a labor organization within the meaning of Section 2(5) of the Act. II. THE UNFAIR LABOR PRACTICES A. Chronology and Issues Respondent's Owensville market was opened and began operations in December 1971. Elmer Grannemann was ap- pointed store manager and still serves as such. Granne- mann and President Gott hired Wilbert Fuchs as the head meatcutter.5 The other employees in the meat department at the commencement of operations were Glenn Mercer, a meatcutter, and Melba White, a wrapper. Around the end of 1972 Clifton Mercer was transferred from the market's grocery department to the meat department, where he be- came a meatcutter. On June 5, 1974, all four meat department employees (Fuchs, the Mercer brothers, and White) executed union authorization cards. The Union then filed a representation petition on June 26. A Stipulation for Certification Upon 4 One witness ' testimony was heard at her home in Owensville , Missouri. S Although Fuchs, as head meatcutter, was, generally speaking, "in charge or, the department , all parties agree that he was not a "supervisor" within the meaning of Section 2(11) of the Act. 1100 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Consent Election was entered into on July 9 and 10 and approved by the Regional Director on July 11. The elec- tion was scheduled for August 7, with July 7 as the eligibili- ty date. On several occasions between the end of June and early August Respondent 's president, Wayne Gott, discussed the Union with each of the four-named meat department em- ployees . These conversations are the basis of numerous allegations of violation of Section 8(a)(l). On July 27 Glenn Mercer was transferred to a market operated by Respondent 6 in Bourbon , Missouri. On Au- gust 17 Clifton Mercer was transferred to Respondent's market in Saint James, Missouri . On August 3 Fuchs was discharged . The transfers of the Mercer brothers and the discharge of Fuchs are alleged as violative of Section 8(a)(3) and (1) of the Act. Sometime around the end of June or the beginning of July employee Joan Williams was transferred from the market's grocery department to the meat department, al- legedly to work as a wrapper . Williams voted in the elec- tion without challenge. Robert L. Senter had started to work full times in the market's grocery department in May 1974 . Sometime be- tween the Union 's filing its representation petition and the election 9 Senter was assigned to the meat department to "help clean up, and [do] just whatever needed to be done." After this assignment he worked around 35 hours per week in the meat department , with the rest of his time spent in the grocery department. At the time of the transfer Senter was under 18 years of age and thus by law was prohibited from operating the meat grinder and saw. He is still em- ployed at Respondent 's Owensville market . The Union challenged Senter's ballot and his eligibility to vote in the August 7 election is an issue in the present consolidated proceeding. Respondent maintains that Fred Nance was hired and commenced work on Saturday , July 6, and thus was eligi- ble to vote in the election . Nance lives in Saint James, Missouri , about 35 to 40 miles from Owensville . He oper- ates a hamburger stand next to a school in Saint James. When school closes for the summer he closes the hamburg- er stand and takes other employment. In the summer of 1974 he was engaged in driving a gravel truck for a con- struction company . Because of the relative inactivity in the building industry at that time , Nance had considerable free time . According to Nance and Grannemann , on occasion in the past Nance had requested part-time work with Re- spondent . According to Nance and Grannemann, Nance 6 The Bourbon market apparently is operated by a different corporation from the Owensville market . That fact, however , is not of material signifi- cance in the present case. 7 Although it was generally alleged and assumed that Clifton was trans- ferred on August 3, his request for time off to vote in the election is dated August 1 , suggesting that the transfer was ordered on August 1, effective as of Saturday, August 3. 8 Seater had previously worked in the meat department of Respondent's Licking, Missouri , store part time while going to school. 9 Senter first testified that he had been transferred to the meat department at the end of July or the beginning of August. On cross-examination by Respondent's counsel, however , Senter , after having been shown his pretrial affidavit, changed the date to June 27. No records were produced to estab- lish the correct date. visited Respondent 's Owensville market on Saturday, July 6, shortly after 6 p.m., after the meat department employ- ees had left for the day . Nance asked for work and, accord- ing to their testimony , Grannemann hired him to do some cleaning. They testified that he worked a little under 2 hours that evening and was paid for 2 hours' work. He did not at that time punch the timeclock but Respondent intro- duced into evidence a timecard which Grannemann said he had prepared , in pen and ink, and submitted to the company office . Thereafter Nance allegedly worked about 12 to 17 hours per week at miscellaneous chores, mainly cleaning up , until August 16 or 17 , about a week after the election . No record or other specific evidence of his work hours was presented . He quit because the commuting proved too costly. Although Respondent's counsel, through leading questions , elicited testimony that Nance intended to try to make a career of meatcutting , Nance's unled testimony was that he did not intend to do so, that his employment by Respondent was simply "extra" work, and that he expected to resume operation of the hamburger stand during the school year as his regular , principal occu- pation. He voted in the August 7 election under challenge by the Union, and this challenge is one of the issues in the representation proceeding. On July 27 and August 1, respectively, Glenn and Clif- ton Mercer wrote Respondent 's counsel requesting time off from work to vote in the Owensville market election on August 7. On August 6, the day before the election, Gott visited the Saint James and Bourbon stores, where he deliv- ered letters to Clifton and Glenn denying their requests. The letters stated that the men were not employed at the Owensville market and therefore were not eligible to vote. They further stated that the employees would "be expected to be at work [at their current assignments ] during regular working hours on 8/7/1974." On August 7, pursuant to direction of a representative of the Board, Gott telephoned Clifton and Glenn Mercer and advised them that they were free to leave work for the purpose of voting in the Owensville election . The calls ap- parently were made about 1:15 p.m., with the election scheduled for 2 to 2:15 p.m. Clifton went to Owensville and cast a challenged ballot, but Glenn did not do so. Glenn testified that it was doubtful whether he could have made the trip in time and, in any event , he was afraid to do so, fearing that his absence from work would be used as the basis for his being discharged . The parties are in dispute as to whether, as Respondent maintains , Glenn Mercer vol- untarily chose not to vote or, as the Union maintains, he was prevented from voting. On August 9 Melba White quit her employment with Respondent . The General Counsel maintains, and Respon- dent denies , that the circumstances of White 's resignation establish that she was constructively discharged , in viola- tion of Section 8(a)(3) and (1). In addition to those heretofore outlined, some issues are presented by the question of the remedy to be ordered if unfair labor practices are found as alleged. First, the General Counsel contends that the Union's majority has been established and Respondent 's unfair la- bor practices are such as to warrant a bargaining order under Steel-Fab, Inc., 212 NLRB 363 (1974); N.L.R.B. v. TOWN AND COUNTRY FAMILY CENTER Gissel Packing Co., 395 U.S. 575 (1969); and General Sten- cils, Inc., 195 NLRB 1109 (1972). If it is found, as alleged, that the Fuchs discharge and the Mercer transfers were violative of Section 8(a)(3), then the maximum size of the unit is seven-White and Williams, who voted without challenge; Nance and Senter, challenged by the Union; plus Fuchs, Glenn Mercer, and Clifton Mercer, alleged dis- criminatees . Since it is undisputed that four employees- Fuchs, White, and the two Mercers-executed valid union authorizations , there can be no question as to the Union's majority on and after June 5, whatever decision might be made on the challenges to Nance and Senter . Additionally, if the unfair labor practices alleged during the postpetition and preelection period are found, a fortiori the election will have to be set aside. The issue will then become whether a bargaining order should be issued without pursuing the representation route. Finally, Respondent maintains that if it is found that Fuchs was discriminatorily discharged he should not be ordered reinstated because of alleged misconduct after his discharge . As incidental to this issue , Respondent contends that it was prejudiced by the erroneous exclusion from evi- dence of an ex parse written statement previously signed by one of Respondent 's witnesses. B. The Specific Allegations 1. Preliminary observations Here, as in many similar cases, there are numerous alle- gations of specific violations of the Act. As to most of the allegations there is a sharp conflict of evidence, with Gott specifically denying, either expressly or impliedly, the ac- cusatory testimony by the General Counsel's witnesses. As recently emphasized by the Court of Appeals for the Dis- trict of Columbia, conclusory denials, standing alone, do not necessarily constitute weighty evidence. Teamsters Lo- cal 633 [Bulk Haulers, Inc.] v. N.L.R.B., 88 LRRM 2072, 2077 (C.A.D.C., 1974). To be sure, there are many situa- tions in which there can be no corroborative proof of a negative. That is the case as to a substantial part of Gott's testimony. However, as will be seen below, there are some significant areas in which Respondent failed to present rec- ords which one would expect to produce if they supported Gott's contentions. Additionally, much of the testimony of Respondent's witnesses, including Gott, was vague, incon- sistent, and improbable. But absence of corroborative evi- dence where presumably available, inconsistencies as to some details, and/or that somewhat ephemeral element called "demeanor" are not necessarily decisive of the credi- bility of conflicting evidence in vacuo, without reference to the context. Accordingly, it is essential at the outset to view the situation in its totality, as established by undisputed evidence. The undisputed evidence establishes the following back- drop. Since the store was opened late in 1971 the meat department was operated by its three original employees, augmented by a fourth in February of 1973. Those four employees then all signed union authorization cards and a representation petition was filed. Gott, Respondent's prin- cipal, was admittedly opposed to unionization and prompt- 1101 ly and repeatedly stated his position to each of the four employees. Between the filing of the representation petition and the election scheduled pursuant thereto the following happened: Three employees were allegedly added-a sec- ond wrapper and two inexperienced part-time employees for essentially odd job cleanup work; the "head" of the department was summarily discharged, allegedly for very serious deficiencies wthich assertedly had been obvious from the beginning of the operation, a period of over 2-1/2 years; another of the original meatcutters was transferred, over his stated and reasonable objection, to a smaller and less active store, allegedly to be trained as head meatcutter for a new store to be built in the future on land not yet chosen; a third employee was summarily transferred to an- other store, considerably farther from his home, purported- ly to replace a "retiring" meatcutter, who the evidence shows had long since retired from that store, leaving no present vacancy. Thus Respondent's personnel actions after the represen- tation petition was filed resulted in a busy, large-volume meat department consisting of two "wrappers" and two new part-time employees with virtually no experience, one of whom was at the time prohibited from being trained on major equipment and the second of whom was, at best, doing a little "extra" work to supplement his temporary summertime job. After the extraordinary and unprecedent- ed spate of personnel changes, there was only one employ- ee who had been employed when the representation peti- tion was filed 10 and not one of the four alleged employees had any competence or experience in meatcutting. On these undisputed facts, it would be virtually impossi- ble not to infer that Respondent, under the guidance of its principal, had undertaken to assure defeat of the Union by any possible means, including elimination of prounion em- ployees and "padding the payroll" with unqualified nomi- nal employees. It is this background against which the spe- cific evidence must be appraised. 2. Section 8(a)(3) At the outset, Respondent's union animus is clear. Gott conceded that on several occasions he spoke against the Union to each of the four employees here involved. Wheth- er or not Gott made statements constituting violations of Section 8(a)(1) (a matter discussed below), it is undisputed that he clearly made known his disapproval of unioniza- tion.ll Respondent denies having had knowledge of the union 10 In its brief Respondent states that the four original employees had "initiated the abortive unionization attempt ." Referring to the campaign as "abortive" indicates knowledge of the views of the three alleged new em- ployees. It is significant that Gott did not talk to any of these three employ- ees about the Union , as he admittedly did on several occasions to the four oniinal employees. For example, concerning his talk with employee Clifton Mercer shortly after the petition was filed , Gott testified , in part : "My opening statement to him was essentially the same again that I related that I had received a letter, that I was kind of disappointed in . . . that I was here to tell them that I was against the union and that I felt the union couldn 't help them any more than they could themselves. . . . I came back again probably about a week later than that conversation , probably, maybe , the 10th of July or thereabout and again stated my position , that I was against the union...." 1102 DECISIONS OF NATIONAL LABOR RELATIONS BOARD activities or sympathies of the individual alleged discrimi- natees . But there is no question that he knew of the repre- sentation petition . That petition in itself would establish that at least two of the four employees in the meat depart- ment had signed authorization cards . Since removal of three would assure destruction of any existing majority, it would be unnecessary to show that Respondent knew the position of each employee to establish discriminatory moti- vation. In any event , employees White and Glenn Mercer each testified that Gott said he had learned that they had signed union cards . Clifton Mercer testified that Gott "said that he'd heard we had signed union cards" and Clifton had confirmed that fact . I credit these employees ' testimony and on the basis of it, together with the filing of the repre- sentation petition, I find that Respondent had knowledge of the alleged discriminatees ' union activities when they were terminated or transferred. I find that the abrupt elimination of all three meatcutters and the purported acquisition of three new inexperienced employees within a brief period immediately preceding the election establishes a strong prima facie showing that, as alleged , the transfers of the Mercer brothers and the dis- charge of Fuchs were effectuated for the purpose of pre- venting unionization of the Owensville meat department. With such prima facie showing, it becomes necessary to analyze Respondent's tendered explanation of the actions. a. Transfer of Glenn Mercer In October 1972 Glenn applied for a transfer to fill an existing vacancy in the position of head meatcutter in Respondent's Bourbon store . His request was denied and the job of head meatcutter at Bourbon was given to Paul Leaser, with Glenn remaining as a meatcutter at Owens- ville. On July 24, 1974, Gott told Glenn that meatcutter Lloyd Hoffineister wanted to "retire" and thus there would be a vacancy in the Bourbon store . Gott said that, in view of Glenn's prior request for transfer to Bourbon, he was being offered a job there, with a wage increase to Hoffineister's rate. Glenn said he would talk it over with his wife . On Saturday, July 27, Glenn reported to Gott that he did not want to transfer because the Bourbon store was located in the opposite direction from his wife 's current place of employment . Gott said that, nonetheless, the transfer was being made and Glenn was to report at the Bourbon store the next Tuesday, July 30. Respondent maintains that the transfer was necessitated by the "retirement" of Lloyd Hoffmeister. Credited, and largely uncontradicted , evidence , much of it provided by Respondent's witnesses , establishes the following facts con- cerning Lloyd Hoffineister . He lives in Saint James, Mis- souri, but, apparently for a long time, had worked full-time in the market in Bourbon, which is about 25 miles from Saint James . In October 1972 12 he decided to go into "semi-retirement," giving up the relatively long drive to and from work and possibly working less than full time. Lloyd Hoffmeister at that time transferred to the Saint 12 Thu, it should be noted , was the same time that Paul Leaser was made head meatcutter at Bourbon. James store. In March of 1974 Hoffineister transferred back to Bourbon temporarily, while Leaser was incapaci- tated by surgery. Respondent produced no time records concerning Hoffineister although the evidence clearly es- tablishes that he, like all other employees, punches a time- clock. The testimony, though somewhat vague, indicates that Leaser had fully recovered and Hoffmeister had re- turned to the Saint James market at least by mid-June. Further, Clifton Mercer, who was transferred from the Ow- ensville market to the Saint James market a few days be- fore the election, testified that Lloyd Hoffmeister was pres- ent and working there on a virtually full-time basis. Carl Hoffineister, head meatcutter at Saint James, disclaimed knowledge of how many hours his brother, Lloyd, worked. Thus Clifton Mercer's testimony was uncontradicted and disproves Lloyd Hoffineister's alleged "retirement." Harlen Kirkham, store manager in Bourbon, testified that when Lloyd Hoffmeister "retired" back to the Saint James market, a full-time replacement was needed at Bour- bon. However, as previously noted, Lloyd Hoffineister had originally gone to Bourbon only for the duration of Leaser's incapacity. Thus there was no apparent reason for replacing Lloyd Hoffmeister upon Leaser's full recovery. Respondent presented no records or other probative evi- dence of any increase in the volume of business or other factors calling for enlargement of the Bourbon meat de- partment above its personnel strength before Leaser's ill- ness . The uncontradicted testimony indicates that the Ow- ensville market is larger and busier than that in Bourbon. Yet Respondent would have one believe that Lloyd Hoffineister's "retirement" created such an urgent need that Glenn's abrupt and reluctant transfer was required even though the Owensville market would be left soon with no meatcutter, at the same time that, according to Granne- mann, new employees Williams and Senter were being added at Owensville because more help was needed. b. Transfer of Clifton Mercer Clifton Mercer lives in Sullivan , Missouri, which is about 6 to 8 miles northeast of Owensville . As previously stated, he started to work in the Owensville meat department in February 1973. On July 3 and 12, 1974, after the Union' s representation petition had been filed, Gott spoke to Clifton about the Union. The details of the conversations are discussed be- low; suffice it to say at this point that in these conversa- tions Gott admittedly expressed his strong disapproval of unionization . After the second conversation Clifton went on vacation , returning around the end of July. Clifton testified that after he returned from vacation he was approached by Gott, who said that Respondent had just purchased some land in Steelville , Missouri, where Re- spondent planned to erect a new market . Gott then pro- posed to transfer Clifton to the Saint James market, to be trained by head meatcutter Carl Hoffineister for eventual assignment as head meatcutter in Steelville . Clifton twice rejected the offered transfer because Saint James was ap- proximately 40 miles from his home. Gott then ordered the transfer and Clifton obeyed, still expressing his reluctance despite Gott's offering to pay mileage for the 80-mile per TOWN AND COUNTRY FAMILY CENTER day round trip and to provide Clifton with new tires at a low price. Gott testified that, as of the time of the hearing, in Octo- ber 1974, Respondent was still "searching very diligently for property" on which to build the proposed Steelville market . Carl Hoffmeister , called by Respondent, testified that he "heard that it would be at least a year or more" before a market would be opened in Steelville. When Clifton went to the Saint James market, he was the fourth meatcutter (and sixth employee) in that depart- ment, while , with the simultaneous discharge of Fuchs, the Owensville market department was left with two wrappers, one young general utility worker, one part-time cleanup man and no meatcutter . Carl Hoffmeister conceded that in the 5 weeks Clifton worked at the Saint James market he was given "very little" training . Hoffmeister "had him, mostly acquainting him with stocking the cases , keeping fresh products, rotating the products , working on lunch meats and showing him the trim . He done very little cut- ting." If, as Gott testified , Clifton had been chosen for training as a future head meatcutter because of his abili- ty,13 it is doubtful that he needed extensive training in stocking and rotating merchandise , which functions can be performed by wrappers and inexperienced personnel like Senter . Clifton testified , credibly and without contradic- tion, that he did not and could not receive any significant training in cutting meat at Saint James because the volume of meat sales was very low. Whatever deficiencies Respon- dent claims to have found in Fuchs' performance as head meatcutter (a matter discussed below), it was conceded that Fuchs was a fully competent meatcutter and butcher. Thus , with the large volume of business at the Owensville store, Clifton could learn more there than he could at the low-volume Saint James meat department. In its brief Respondent attaches considerable impor- tance to the fact that while Clifton repeatedly expressed his reluctance to transfer to Saint James, he "at no time re- fused" to transfer when so directed by Gott (emphasis in the original). That Clifton apparently wanted his job suffi- ciently to accept an undesirable assignment has no tenden- cy to rebut the clear inference that Gott was intent on removing Clifton from the bargaining unit before the scheduled election. Respondent 's brief also says that "Clifton quit after working only a few weeks with Carl Hoffmeister at Saint James, because he apparently could not keep up with the pace demanded of him there ." But uncontradicted testimo- ny by Clifton establishes that he left Respondent's employ to work as a meatcutter in Sullivan , Missouri , his home, at a wage of $3 per hour as opposed to the $2 .70 he received from Respondent. c. Discharge of Fuchs Respondent contends that Fuchs was discharged for poor performance. The congeries of charges leveled against Fuchs included maintenance of unsanitary conditions, im- proper purchasing, deficient "merchandising," 14 inade- 13 In defending Fuchs' discharge, Respondent' s witnesses maintained that all the Owensville meatcutters were incompetent. 1103 quate "rotation," IS failure to maintain records and failure to claim credits due from suppliers. To support its criticism of Fuchs Respondent presented the testimony of Eddie Watson, Respondent's systemwide meat supervisor; Elmer Grannemann, store manager at the Owensville market; Ronald Torbit, assistant meat supervi- sor; Charles Holland, meat supervisor of Associated Wholesale Grocers, a membership association to which Respondent belongs and from which it purchases much of its merchandise; and Wayne Gott, Respondent's presi- dent.16 Each of these witnesses testified that the deplorable condition of the Owensville meat department had pre- vailed from the very beginning of the operation in Decem- ber 1971. For example, Holland testified that on his visits to the Owensville market during 1972 he observed: "Over- buying, sanitation has been a problem from the start of the store, from the time the store opened." And then in his visits during 1973 he noticed that conditions were "pretty near all the same as they had been in the past, poor sanita- tion , overbuying, misrotation, sanitation." Watson testified that he visited the Owensville market about 6 to 10 times in each of the years 1972 and 1973 and the problems were always the same despite Watson's efforts to instruct and help Fuchs each time. Watson said that, although he saw some improvement "from time to time," matters always soon deteriorated so that there was no general or overall improvement. Grannemann's role is illuminating. According to Respondent's witnesses, the store managers have virtually complete autonomy, with Gott delegating all operating and most personnel details to the store managers . Grannemann has had some 28 years' experience as a meatcutter, includ- ing operation of his own meat market. He testified that he visits every department of the store 17 at least 5 to 10 times each day. While he maintained that conditions were always bad, the only action he ever took was to increase the staff, first by adding Clifton Mercer early in 1973 and then add- ing Williams and Senter around the end of June or the beginning of July 1974, to "put some help back there" be- cause of the deplorable conditions. Although Grannemann testified that he had spoken to Watson about the problems on several occasions, Grannemann never recommended or even suggested that Fuchs be discharged. At no time was any attempt made to find or train a replacement. Granne- mann was not consulted about or given any advance notice of Fuchs' discharge. After having testified critically concerning Fuchs' alleg- edly bad buying habits, Grannemann was pressed for some details . He specified three instances: the underpurchase of turkeys for Thanksgiving in 1972, the overpurchase of tur- keys for Thanksgiving in 1973, and an overpurchase of chickens. But Grannemann then disclosed that in each in- stance the quantities to be purchased were decided upon at 14 "Merchandising" consists generally of cutting meat in such a manner as to create relatively high-priced cuts, thus increasing the total sales value. 15 "Rotation" refers to the practice of having the relatively older products at the front of the counters so they will be the first items sold. 16 In addition , Senter and Nance, "new employees" discussed above, indi- cated their disapproval of the condition of the Owensville meat department. 17 Contrary to Grannemann 's testimony , Senter, testifying on behalf of Respondent , said that Grannemann virtually never visits the meat depart- ment. 1104 DECISIONS OF NATIONAL LABOR RELATIONS BOARD least jointly by Grannemann and Fuchs. Indeed, I credit the testimony by Fuchs and Clifton Mercer to the effect that the purchasing errors were committed by Granne- mann in countermanding Fuchs' decisions. Fuchs had pre- viously complained to Watson and Gott about Grannemann's improper interference in ordering. Holland also suggested that Fuchs made excessive pur- chases from independent suppliers rather than at lower prices from the Association. Holland did not attribute this conduct to any suspected venality by Fuchs, but rather ascribed it to Fuchs' probable desire to avoid having to unload trucks, which generally is required on Association shipments but not on independents' shipments. However, the evidence establishes that grocery department personnel generally do the unloading so that outside purchases would not materially lessen Fuchs' work. Moreover, Holland con- ceded that all of Respondent's 17 markets make purchases from outside suppliers and there is no record or other evi- dence to indicate that Fuchs did so any more than other head meatcutters. Grannemann also testified that the Owensville meat de- partment "lost money" in 1972 and in 1973, although he disclaimed knowledge as to which year showed the greater "losses" or whether the department was making or losing money in 1974. In the absence of any records, no findings can be made on the basis of Grannemann's vague, conclu- sionary testimony, particularly in view of Clifton Mercer's uncontradicted testimony that Gott said the department had broken even in 1973 and was showing some profit in 1974. In any event, it is significant that Grannemann ap- parently did not attribute any unfavorable financial results to Fuchs' performance, since Grannemann's method of correcting matters was to enlarge the staff and increase the volume of business by selling more "hot ad" items; i.e., well-advertised bargains. Grannemann testified that while such "hot" sales would increase the sales volume, and thus the amount of work to be done in the department, they would "not necessarily" increase profits. Grannemann's action thus is inconsistent with a belief that inefficiency on the part of Fuchs and his colleagues 18 was the source or cause of any alleged "losses." Respondent stresses the alleged unsanitary condition of the meat department as a primary reason for Fuchs' dis- charge. A major problem was the presence of water on the floor of the cooler. The evidence shows that water did ac- cumulate as a result of melting ice when chickens were the "hot" sales item. There was no drain in the floor of the cooler and frequently there was insufficient manpower to keep the floor mopped when the volume of chickens was high. After testifying that Fuchs' problems were perennial, Watson proceeded to describe a visit he made to the store in February 1974, when he found conditions very bad and assisted Fuchs in getting the department cleaned up. De- spite his claim that any improvement Fuchs had occasion- ally shown in the past was always temporary, Watson did not recommend Fuchs' discharge in February and did not 18 In this connection it may be observed that at least Torbit condemned the entire staff of the Owensville meat department ; yet Gott testified that both Clifton and Glenn Mercer were qualified to be chosen for training by Carl Hoffmeister for the position of head meatcutter. return to the store until June 22, when he again found the department in bad condition. He testified that it was then that he recommended Fuchs' discharge.19 Significantly, however, he testified that he made the recommendation to Max Penner, who is associated with Gott in ownership of some stores but who apparently has no interest in or con- nection with the Owensville market. No explanation was forthcoming of Watson' s failure to discuss his recommen- dation with Gott although they had offices in the same building in Salem. Penner never mentioned the matter with Gott. Torbit also testified that he had been at the Owensville market , filling in for vacationing employees, during the last 2 weeks in May and the first week in June. Although he allegedly found extremely unsanitary conditions, he did not mention the matter to Gott, whom he saw frequently. It would serve no useful purpose to review the volume of additional testimony by Respondent' s witnesses concern- ing the execrable conditions they claim to have found in the Owensville meat department under Fuchs' supervision. The significant fact is that during the entire 2-1/2 years before the union campaign began nobody ever recom- mended that Fuchs be discharged, demoted, and/or re- placed. Nor is there any credible evidence that he was ever reprimanded. In marked contrast to Respondent's claimed 2-1/2 years' indulgence of Fuchs, another head meatcutter had been discharged after 3 or 4 months' service because he refused to follow Respondent's methods of merchandis- ing and rotation. Respondent also complains of Fuchs' alleged failure to maintain adequate records. There was no credible evidence that Respondent required its head meatcutters to keep any type of records. Holland testified that he had frequently asked Fuchs to keep records but Fuchs had not done so. Grannemann testified that he himself kept "running" in- ventory records and that the Association prepared formal inventory reports for Respondent on an annual basis. Grannemann never made clear what additional records he had fruitlessly asked Fuchs to keep. Grannemann testified that for a while White had voluntarily undertaken to keep certain records but that she reported to Grannemann that Fuchs had declined to refer to them. Grannemann did not undertake to explain his indulgence of Fuchs' alleged dis- obedience for over 2-1/2 years. Gott testified that the "distribution" 20 of the Owensville market became progressively unsatisfactory after April 1974. No record or other specific evidence was produced. And Respondent provided no enlightenment as to the dis- tribution in the Saint James market, where the meat de- partment was managed by Carl Hoffmeister, whom Re- spondent points to as a superlative head meatcutter. Nor did Respondent tender any reason for blaming Fuchs for the claimed decline of the meat department distribution in 19 Watson's memory was most selective . While he gave the precise time, date, and place (between 3 and 4 p.m. on June 22 at Mountain Grove) at which he allegedly recommended Fuchs' termination , he was unable to re- call even the approximate dates of virtually all other incidents to which he testified. For example , he first testified that sometime in 1973, which he could not even vaguely date, he recommended to Gott that Fuchs be fired. However , he later denied having done so in 1973. 20 "Distribution" refers to the ratio of sales by the department to total sales of the market. TOWN AND COUNTRY FAMILY CENTER Owensville after April. Gott apparently never looked to Grannemann, who, as store manager, would presumably be primarily responsible. From time to time retail stores are entitled to receive credits from their suppliers for defective goods. Around the middle of July 1974 the Owensville market asked Associat- ed Wholesale Grocers about two claims for credits which had not as yet been granted. In response to the inquiry, an Association representative noted: "We have never received or issued any credits to this store. Does he know how to handle credits?" From this evidence Respondent argues that Fuchs' inefficiency had necessarily cost Respondent money in lost credits over the years. Fuchs, however, testi- fied that he had frequently claimed and received credits. Watson testified that on numerous occasions he had exam- ined Fuchs' credit books and: "I don't recall on any occa- sion that [there] were items listed in the book that needed to be sent in or any-in other words, the pages were gone and I assumed they were being sent to the warehouse." Respondent never suggested any explanation for the ab- sence of pages from Fuchs' book other than the obvious inference that Watson had drawn. There is no apparent reason why Fuchs would have removed slips from his book but then failed to send them in for credit. And, as the General Counsel points out, there is no suggested explana- tion of Fuchs' having inquired in July 1974 about two cred- its, totalling around $30, if to do so would bring to light a longstanding nonperformance. Nor is there any suggested explanation for the Association's failure to note the ab- sence of claims, in view of its important function of main- taining close advisory supervision over the operations of its members' stores. And most significantly, there is no indica- tion of how such an alleged longstanding dereliction of duty could have escaped the watchful eye of Grannemann, who alone handled all monetary phases of the store's oper- ation. Although Gott testified that he considered the mis- handling of credits to be the "cork in the bottle" as to Fuchs, he did not discuss the matter with either Fuchs or Grannemann before discharging Fuchs. Indeed, Gott con- ceded that as late as August 23 he had taken no action concerning alleged unclaimed credits, which might repre- sent a substantial sum of money over an extended period of time. The vagueness of Respondent's evidence underscores the overall picture of an employer searching for any and every potential justification for Fuchs' discharge. Respondent has so overdrawn its picture as to constitute its own refuta- tion; as the General Counsel argues , it is inconceivable that Respondent would have left Fuchs in charge of the meat department of its new and large market for "so much as half a day, much less 2-1/2 years," if his performance had been even remotely as bad as Respondent now contends. It bears emphasis that throughout Fuchs' employment, Re- spondent made no attempt to hire or train or otherwise obtain a replacement. d. Conclusion as to pre-election discrimination The abrupt transfers of Glenn and Clifton Mercer and the discharge of Fuchs, three of the four experienced and long-term employees in the meat department, within 10 1105 days before the scheduled election, particularly when cou- pled with the purported recent addition of three inexperi- enced new employees, were obviously designed to under- mine the Union's majority and assure its defeat in the scheduled election. If the timing did not by itself establish Respondent's motive, Gott's formalized attempt to prohib- it the Mercer brothers from voting would remove any doubt. The conclusion is underscored by the unsupported and incredible explanation for its actions that Respondent has presented. On all the evidence, there can be no doubt that the discharge and transfers were violative of Section 8(a)(3) of the Act. e. Constructive discharge of Melba White As previously noted, White had been hired when the store opened in December 1971. The undisputed evidence establishes that she had been a satisfactory employee and her work had never been adversely criticized. She signed a union authorization card on June 5 and served as the union observer at the election on August 7. It is essentially undisputed that on August 7, right after the election, she announced her resignation, to be effective, with Gott's concurrence, at the end of her next working day, Friday, August 9. White testified as follows concerning the circumstances of her "resignation": We were excused from the voting, it was over with, and we went back to work. A little later Mr. Gott came in the room and he and Ronnie 21 walked off into the store room and they were gone approximately two or three minutes. Then they came back and Mr. Gott came over to where I was working and he said, "Well, Melba, I see that you voted" and I said, "Yes, I did," and he said, "You know no one was in that booth to tell you how to vote?" and I said, "No," and he said, "Ronnie tells me that you will be leaving," and I said, "Yes, I'll leave." White testified that she had become nervous and thus largely unable to work because of fear that she would be discharged. This fear stemmed from the discriminatory treatment that had been given her three colleagues. As she put it to Torbit on August 9, she "would rather go today than have Wayne [Gott] fire [her] tomorrow." White conceded that she had never been directly threatened with discharge, but added that Gott "didn't tell [her] that he wouldn't fire" her. Torbit testified that White was extremely nervous and was crying. He quoted her as having said, in part: I have gotten into something that I really didn't want to. I am in it with the boys. We are all in it together. I can't get out. We live in a small town, and people would talk about me. I am just going to have to go through with it. According to Torbit, White also expressed her fear that she was about to have a "nervous breakdown" and she was 21 Ronald Torbit, who assumed temporary management of the Owensville meat department after Fuchs' discharge. 1106 DECISIONS OF NATIONAL LABOR RELATIONS BOARD unable to be a proper wife and mother. He further testified that he urged her to stay because she was "the only one we can depend on in this job." He said he suggested that he would try to get her a week or two off to recover her com- posure . Torbit testified that after White thought it over she reported back that she would have to quit because she and the three men "were in this together " and that "people [would] talk about" her if she remained. Gott testified that he urged White to remain . Gott's testi- mony proceeded: She said, "I appreciate that ," but she said , "I feel like that I had better go ahead and quit ." She said , "I feel like that I would be letting the other fellows down if I stayed here and that they might think that I was brown nosing and got a raise to stay ." She said , "I just think I would be better off to quit." Although White denied that she had been requested to remain , she did disclose that both Torbit and Grannemann asked her if she had changed her mind , which might be viewed as at least an implied request that she reconsider her decision to quit. I find both White 's and Respondent 's versions of her resignation essentially credible and not substantially incon- sistent with each other . There is no question that White felt under great emotional pressure. She had made common cause with Fuchs and the Mercer brothers and they had suffered for the group 's activity . White certainly could not be condemned if she felt some guilt , even though not factu- ally warranted , if she took advantage of her preferred treat- ment . Nor would it be totally irrational for her to fear disapproval in the community for letting her buddies down . Solidarity was the core of the matter . Additionally, her colleagues' fate would reasonably create in her a feel- ing of insecurity , which might well be aggravated by the recent addition of Williams as a wrapper with no evidence that the services of two wrappers were required . This com- bination of fear of community censure and feelings of guilt and insecurity could readily make continued employment with Respondent so uncomfortable as to be virtually un- bearable, particularly to a person as nervous as Respon- dent describes White . Cf. N.L R.B. v. Saxe-Glassman Shoe Corp. 201 F .2d 238 , 243 (C.A. 1), enfg. 97 NLRB 332, 333, 349-351 . In the present case there can be no doubt that Respondent's unfair labor practices were the effective cause of her dilemma , which inevitably affected her health adversely . Thus, analytically it might be said that she was constructively discharged because Respondent 's unfair la- bor practices had made it impossible for her to continue to work with any semblance of equanimity or comfort. And it might also be said that Respondent should have antici- pated White's reaction to the situation. On the other hand , however, it is established Board law that an employee is not constructively discharged if he quits in anticipation of being discharged , as White testified she did . Acute Systems, Ltd. d/b/a McDonald's, 214 NLRB No. 127 ( 1974), citing Action Wholesale, Inc., 145 NLRB 627, enfd . 342 F .2d 798 (C.A. 9, 1965). Nor is an employee deemed to have been constructively discharged if he quits rather than accepting working conditions improperly im- posed by the employer's unfair labor practices . Walker Electric Co., 142 NLRB 1214, 1215 (1963). In Coats & Clark, Inc., 113 NLRB 237, 238 (1955), enfd. in pertinent part 241 F.2d 556 (C.A. 5, 1957)?2 the Board said broadly: An employer violates Section 8(a)(3) of the Act with respect to an individual employee only if, by some action, it discriminates against that employee. There- fore , if an individual quits his job, the employer is not legally responsible for that action , unless it can be shown that the quit was the culmination of a plan or scheme on the part of the employer to force such ac- tion. Subsequent decisions have sharply distinguished between unfair labor practices calculated only to discourage union activities , on the one hand, and conduct successfully de- signed to force the employee's resignation , on the other hand. See, e.g., Omark-CCI, Inc., 208 NLRB 469 (1974), holding that an employee had not been constructively dis- charged when she quit after having been the object of sev- eral unfair labor practices. In dismissing the constructive discharge allegation, Administrative Law Judge Shapiro said "The unfair labor practices directed against Gau did not constitute the kind of misconduct calculated to cause Gau to quit. The discriminatory change in her job duties did not make the job undesirable or working conditions onerous. . . . These unfair labor practices . . . . were de- signed merely to thwart the employees', including Gau's, union activities , and were not a tactic designed to drive Gait into an involuntary quit." 23 In Central Credit Collec- tion Control Corp., 201 NLRB 944 (1973), the Board af- firmed without comment a decision by Administrative Law Judge O'Brien which included the following statement: This case presents the common situation where an employer's unfair labor practice is designed to thwart its employees' union activity while retaining them as employees . In such circumstances, voluntary aban- donment of employment is not a constructive dis- charge. One can hardly fail to have considerable sympathy for Melba White , who, through Respondent 's unfair labor practices , suffered considerable anxiety by being placed in an embarassing situation vis-a-vis her colleagues, with whom she had embarked on concerted activities . Avoid- ance of the appearance of personal disloyalty cost her her job. However, it cannot be said on the present record that Respondent's conduct represented or reflected any desire to have White leave its employ. To the contrary, having, hopefully, assured defeat of the Union by eliminating three of the original employees and adding three neophytes, Re- spondent was undoubtedly most desirous of retaining White, the only employee familiar with the work of the department . Under these circumstances , Board precedents appear to require rejection of the claim that White was constructively discharged. 22 The court held that the Board could not properly order reinstatement of an employee who quit because of unfair labor practices but was held not to have been constructively discharged. 22 This holding, however, is not completely authoritative as precedent since it was not excepted to (208 NLRB 469). TOWN AND COUNTRY FAMILY CENTER 1107 3. Section 8(a)(1) The complaint alleges multiple violations of Section 8(a)(1) in the course of conversations Gott had with the four meat department employees between early July (after the representation petition was filed) and early August (just before the election). There is also one allegation of unlaw- ful interrogation on August 7, just after the election. The four employees (Fuchs, White, and the two Mercer brothers) all testified that around July 5, approximately a week after the Union filed its representation petition, Gott visited the Owensville market and spoke to each of them individually. As detailed below, the employees testified that, in the course of making clear this opposition to union- ization, Gott engaged in numerous unfair labor practices, including unlawful interrogation, threats and promises, and creating the impression of surveillance. The employees testified to further similar activity by Gott at later dates during the preelection period. Gott confirmed having had the conversations in ques- tion but maintained that he had kept his statements within the bounds of statutorily protected free speech. He specifi- cally denied virtually all employee testimony concerning the crucial, violative statements. As is apparent from the previous portion of this decision, I have found that Gott was motivated by a determination to defeat the Union at any cost. As an essential part of my previous findings, I have discredited his testimony so far as it relates to the reason for the discharge of Fuchs and the transfers of Clifton and Glenn Mercer. His testimony con- cerning the content of his conversations with the four em- ployees bears no greater indicia of truth or accuracy. In the nature of things, it could not be corroborated. On the other hand, the testimony of the four alleged discriminatees is in large part mutually corroborative. In contrast to the appar- ent excesses of Respondent 's testimonial evidence concern- ing Fuchs' alleged deficiencies , the employees' testimony was essentially free of bombast or exaggeration .24 Each of the employees impressed me as attempting to state the facts truthfully and without embellishment. Overall, I cred- it the employees over Gott where their testimony conflicts. The testimony of the four employees establishes the fol- lowing facts: a. Interrogation and impression of surveillance Around July 5 Gott spoke to each of the four employees individually. It is undisputed that he told each of them that he was opposed to unionization and believed that the Union could not do anything for the employees that they could not do for themselves. Clifton Mercer testified that in his conversation, Gott said that "he'd heard we had signed union cards, and I said yes." Similarly, Glenn Mercer testified that Gott said "Glenn, I understand you signed a union card, is this cor- rect? And I said yes, it is." Fuchs also testified that at the outset of his conversation Gott asked if Fuchs had 24 A possible exception to this judgment was Fuchs ' probable overestima- tion of the number of armed guards posted at the market after he was fired. That matter is discussed below. signed a union card and Fuchs answered in the affirmative. And Melba White testified that Gott started his conversa- tion with her by saying "that he had received the bad news that [she] had signed a union card and [she] said yes [she] had." 25 According to Fuchs, around July 10 Gott asked if Fuchs had made up his mind how he intended to vote and Fuchs replied that he had not decided. Similarly, White testified that around July 20 Gott asked her if she had made up her mind which way she was going to vote. When she replied that she thought she had decided, Gott asked if she could tell him her decision, but she declined to do so. Fuchs further testified that as he was leaving work one day around July 27 (about a week before he was discharged), he was stopped by Gott. According to Fuchs, Gott asked if Fuchs had decided to say that he was going to vote against the Union. When Fuchs answered in the negative, Gott said that Fuchs would have to make up his mind soon because the election was fast approaching. Despite Gott's denials, I credit the foregoing testimony and find that it establishes that during the preelection peri- od Respondent, through Gott, coercively interrogated em- ployees and created the impression that their union activi- ties were under surveillance, all in contravention of Section 8(a)(1) of the Act. The General Counsel also contends that Gott engaged in unlawful interrogation when, in the conversation early in July, he asked if Fuchs had "ever worked for a Union." In context, as quoted by Fuchs,26 this question by Gott ap- pears to have been but a step in a valid argumentative process and not in itself designed to secure information. The question could not have been understood as suggest- ing that past union membership would be held against Fuchs. Accordingly, I do not find that it was violative of Section 8(a)(1). On August 5 the Union filed a charge alleging, inter alia, that Respondent had violated Section 8(a)(1) by "granting employees fully paid health insurance." Melba White cred- ibly testified that on August 7, right after the election, Gott asked her who had informed the Board about the grant of health insurance . I find that, as the General Counsel con- tends, Gott's question was violative of Section 8(a)(1) since it would naturally tend to discourage employees' recourse to the Board, a valuable statutory right. b. Threats Clifton and Glenn Mercer, White, and Fuchs all quoted Gott as having said that he would not negotiate with the Union if it won. And in the course of these conversations he indicated that a strike would inevitably follow upon a union victory. White's testimony was that Gott said: "Mel- ba, you know I am against the union and there is no way that I can negotiate and if the union goes in they can put a 25 There was no contradiction of Gott's testimony that he did not speak to the three alleged new employees (Williams, Nance , and Senter) about the Union. 26 Fuchs testified : "He said , 'Well, you know how I feel about a union.' I said, No, I don't ' He said , 'Have you ever worked for a union before" I said , No. I never have.' He said , 'It's something else.' I said, 'Is that right?' He said, yes." 1108 DECISIONS OF NATIONAL LABOR RELATIONS BOARD picket all around the store." Clifton Mercer testified that Gott said "if the union was voted in that he would not sign a contract." Glenn Mercer quoted Gott as having said: "If the union goes in, I will not negotiate, no contract ." Fuchs testified that Gott said he would not negotiate a contract and added: "You might have picket lines all over this place, but, . . . I'm not going to tell you what I'm going to do. . . . I'm not going to be asleep." Such indications of the futility of unionization and the inevitability of strikes are clearly violative of Section 8(a)(1). Fuchs credibly testified that Gott said that if the Union came in the meat department employees would have to unload trucks , whereas at present the unloading was done by the truckdrivers or by grocery clerks. White credibly testified that Gott concluded his conversation with her around July 5 by saying: "Melba , you will be seeing a lot of me and you will hate to see me walk in that door." And, according to White, on July 20 Gott said he might "be forced to take drastic steps," which he would not specify. Fuchs also quoted Gott as having said that the employees were "going to see [his] face more often." Though possibly somewhat ambiguous in themselves, in the total context these statements could not reasonably be understood as other than threats of increased top-level supervision and adverse working conditions to be imposed in reprisal for the employees' union activities. As such they were violative of Section 8(a)(1). At one time during the preelection period Gott showed Clifton Mercer a collective-bargaining agreement (between unidentified parties) and pointed out that the contractual wage rate for grocery clerks was only $2.80 per hour, which is substantially less than experienced meatcutters earn and only slightly more than Clifton was then making. Since Clifton had originally worked in the grocery department and was still working there part of his time, Gott's conduct could not have been meant or understood as other than an implied threat that Clifton would be transferred back to full-time classification as a grocery clerk, with attendant restriction on his earning potential, in the event of union- ization. The conclusion is reinforced by Clifton's addition- al credited testimony that Gott noted that Grannemann held union membership and thus could work short periods to avoid a union requirement that a meatcutter be paid for at least 4 hours each time he works. I thus find, on the basis of Clifton Mercer's testimony, that Respondent, through Gott, unlawfully threatened an employee with loss of work and pay if the employees chose to be represented by the Union. Finally, Fuchs credibly testified that on July 27 Gott threatened to discharge Fuchs if he persisted in refusing to say that he had decided to vote against the Union. That this was no idle rhetoric is demonstrated by Fuchs' actual discharge a week later. This threat blatantly violated Sec- tion 8(a)(1). c. Benefits and promises The General Counsel contends that Respondent unlaw- fully held out the prospect of a profit-sharing plan if the employees rejected the union. To support this contention he relied on the following testimony by Clifton Mercer: [Gott] said that the first year that the store was open the department went in the hole, and the second year that it broke even, and that as of this year, it has made a little . . . he said that if his profits continued to grow, he would share them with us. This testimony establishes no more than an indefinite, gen- eral indication that the employees could look forward to increased pay if the business prospered. It cannot reason- ably be understood as having been a promise, express or implied, of any definite profit-sharing benefit, which would be granted if the employees rejected the Union but with- held if the Union was voted in. Accordingly, I shall recom- mend dismissal of the relevant allegation. The complaint also alleges that Respondent unlawfully "promised . . . new insurance coverage" during the pre- election period. The evidence establishes that by June 19, before the representation petition was filed, Respondent had made arrangements to cover the Owensville market employees by company-paid health insurance, a benefit then enjoyed by employees at only 5 of Respondent's 17 stores. In his brief, the General Counsel expressly disavows any contention that securing the insurance coverage was violative of the Act; he maintains only that it was unlawful for Respondent to inform the employees of the new cover- age during the preelection period, after the representation petition was filed. The General Counsel's contention must be rejected. It cannot reasonably be held that Respondent was required to conceal innocent facts from the employees simply be- cause the facts (namely the existence of insurance cover- age) might lessen their ardor for unionization. The complaint alleges further that Gott "impliedly of- fered an employee a benefit, and solicited employee griev- ances" to discourage union activities. The General Counsel supports this allegation by reference to Clifton Mercer's testimony that on or about July 12 Gott approached Clif- ton about the Union for the second time, and "said that he wanted me to know that he was still deadly against it and that he couldn't ask me no questions of how I felt about it, but he could listen to what I had to say." In my opinion this testimony is insufficient, even in the context of Respondent's aggravated unfair labor practices, to estab- lish the solicitation of grievances and an implied promise to meet any employee complaints. Accordingly, I shall rec- ommend dismissal of this allegation in the complaint. Finally, the General Counsel contends that because the discriminatory transfers of the Mercer brothers and the discharge of Fuchs led White to quit, they were violative of White's rights under Section 7 and thus independently vio- lated Section 8(a)(l). But the essential vice in any discrimi- natory action is its discouragement of union activities by other employees as well as by the discriminatees. Yet it has not generally been held that such discriminatory action is violative of Section 8(a)(1) other than derivatively. Accord- ingly, I do not find that the unlawful discrimination against Fuchs and the Mercer brothers was independently violative of Section 8(a)(1)?7 27 As heretofore set forth , even if it were found that the discriminatory TOWN AND COUNTRY FAMILY CENTER 1109 CONCLUSIONS OF LAW 1. Respondent is, and has been at all times material herein, an employer engaged in commerce within the meaning of Section 2(2), (6) and (7) of the Act. 2. The Union is a labor organization within the meaning of Section 2(5) of the Act. 3. By transferring Glenn Mercer from the Owensville market to a market in Bourbon, Missouri, on July 27, 1974; by transferring Clifton Mercer from its Owensville market to a market in Saint James, Missouri, on August 3, 1974; and by discharging Wilbert Fuchs on August 3, 1974, and by refusing thereafter to reinstate said employees in the Owensville market, Respondent has discriminated in re- gard to hire and tenure of employment to discourage mem- bership in a labor organization, and thereby has committed and is committing unfair labor practices within the mean- ing of Section 8(a)(3) and (1) of the Act. 4. By coercively interrogating employees concerning their union activities and sentiments; by creating the im- pression that employees' union activities were being kept under surveillance; and by threatening to discharge an em- ployee, to impose less desirable working conditions and not to engage in good-faith collective bargaining if the employ- ees chose to be represented by the Union, Respondent has committed and is committing unfair labor practices within the meaning of Section 8(a)(l) of the Act. 5. It has not been established that Respondent has en- gaged in any unfair labor practices other than those herein- above found. 6. The appropriate collective-bargaining unit consists of: All meat department employees at the Employer's Owensville , Missouri , facility , excluding all office cler- ical employees, supervisors as defined in the Act, and all other employees. 7. At all times material herein the Union has repre- sented a majority of the employees in the above -described appropriate collective-bargaining unit. THE REMEDY Having found that Respondent has committed violations of Section 8(a)(1) and (3) of the Act, I shall recommend that it be required to cease and desist therefrom and take affirmative action designed to effectuate the policies of the Act, in accordance with Board practice in such cases. Be- cause of the aggravated nature of the unfair labor practic- es, which go to the heart of the Act, I shall recommend issuance of a broad cease-and-desist order. Having found that Clifton Mercer and Glenn Mercer were discriminato- rily transferred I shall recommend that Respondent be re- quired to offer them full and immediate reinstatement to their former positions at the Owensville market. Respondent contends that it should not be required to reinstate Fuchs because of his alleged misconduct after he was discharged. The relevant evidence is summarized here- after. ' Fuchs testified that Gott refused Fuchs' request for an explanation of the summary discharge at about 5 p.m. on August 3. As he was leaving the store, Fuchs asked Melba White to telephone the police to come to the scene. Melba White did so and a policeman arrived shortly thereafter. Standing outside the market, Fuchs asked the officer to go into the store and require Gott to state why Fuchs had been fired 28 The policeman refused to do so and departed. Fuchs then left and repaired to a tavern in the center of Owensville. Shortly thereafter Gott telephoned the Burns Detective Agency for guard protection. According to Gott, one guard arrived around 6 p.m. and another came later. Fuchs testified that about 8 p.m., after consuming six to eight beers, he drove past the market on his way home from the tavern. He testified that he saw some six to eight guards in front of the store, all armed with hand guns in holsters hanging from their belts and blackjacks in their boots. He said that he was travelling about 30 miles per hour along the opposite side of the street from the market, which is set back from the road by a parking lot. He did not notice any lights and was not clear as to how many cars were there. About 10:40 p.m. Fuchs telephoned the police and spoke to Mrs. Jeannette A. Wiles, the police dispatcher. According to Fuchs, he told Mrs. Wiles "that there were a bunch of guards up there got guns and stuff and . . . they had better get up there, they would probably have a shoot out " When asked why he thought there might be a shoot out, Fuchs replied: "They were running around with all those guns, so what would you think?" Fuchs was not asked, and thus did not say, why he waited over 2 hours to telephone the police. He maintained he had not drunk any alcohol after leaving the tavern and denied hav- ing been intoxicated at any time that evening. Mrs. Wiles' log for the day in question, which was admit- ted as a record kept in the regular course of business, con- tains the following entry: 10:40 Was advised by Phone by Wilbur Fuchs. Would be at Town & Country in 20-25 min. For a Shoot Out. Officers was advised. i9 28 Gott's testimony in this connection was confused and internally incon- sistent. He first testified that he had heard Fuchs' conversation with the policeman . However , Gott later testified that he had not been outside of the store and had heard about Fuchs' demand of the policeman from another source. 29 At the time of the hearing Wiles was, according to her doctor , suffering from a heart ailment and chronic anxiety and thus unable to appear at the hearing . However , with the doctor's approval, she testified at her home. She was unable to recall any details of Fuchs' call Thereupon Respondent sought to introduce a statement she had signed on August 7, 4 days after the event . The statement was written by Respondent' s counsel and signed at Wiles' home in the presence of Gott, Respondent's counsel and Maples, Wiles' superior . Wiles was unable to recall any of the circumstances sur- rounding her signing the statement . Specifically, she could not recall wheth- er it had been given in narrative form or in answers to leading questions. She maintained, however, that there could be no question about the truth of the statement because under no circumstances would she sign any false action against Fuchs and the Mercers violated Section 8(a)(1), the finding statement. She testified that the purpose of keeping a log is to obviate the would not warrant a further conclusion that White's quitting her job consti- necessity of remembering calls, and added: "like today I received several tuted a constructive discharge. calls and like yesterday, I could not tell you what was on that log from Continued 1110 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Chief of Police Paul A. Maples testified that when Wiles transmitted Fuchs' message he "knew something had to be wrong.... Wilbert had to be drinking." Maples sent a police officer to Fuchs' home . Thereafter the officer report- ed to Maples that Fuchs had "passed out" and would not be leaving his home . Maples communicated this reassuring information to the Burns guard .30 On cross-examination, Maples testified that he had known Fuchs all Fuchs' life as a "reliable citizen" who "had never made any threats on anybody or anything else." Maples himself had "even had drinks with Mr . Fuchs." There was no evidence contrary to Maples' view that Fuchs was a "reliable citizen." It does not appear that he had ever been known as a chronic or excessive drinker or a "troublemaker" in any way. The extraordinary aspect of this matter is Gott's con- duct . Gott engaged the guards around 6 p .m. He testified as follows: JUDGE KLEIN : . . . did you personally get in touch with the Bums people? THE WITNESS: Yes. JUDGE KLEIN : What did you tell them? THE WrrNEss : I told them that I needed someone to watch our store for a few days. JUDGE KLEIN: Did you say why? 0 THE WITNESS : I told him [that] Mr. Fuchs had called the police at the time he had got off and that he had said that there was going to be trouble. yesterday until I looked on my log ." She finally recalled that she had been able to give the statement dated August 7 only after checking the log for August 3 . She also revealed that she had been "under a strong medication.' apparently for a considerable period of time . In view of these factors. I determined that her ex parse statement , given at the -request of Respondent after the present charge had been filed, was unreliable . The log , a contempo- raneous notation kept in the regular course of business , was clearly more reliable, although even that was somewhat questionable because it con- tained no notation of the call which Melba White had made around 5 p.m. and Maples and Wiles testified that all calls were supposed to be logged. I hereby reaffirm my ruling rejecting Wiles' statement of August 7. Cf. 3 Wigmore Evidence, p. 104 (Chadbourn Rev.). It may be added that the August 7 statement , which appears in the reject- ed exhibit file, would not affect the present decision . Respondent apparently relies on that statement to establish that Fuchs said he had a gun and in effect threatened to initiate a "shoot out." The pertinent part of the state- ment reads : "Fuchs called and said that ... he would be at Town and Country in approximately 20-25 minutes for a shootout and he asked me to advise the officers that there would be a shootout . He first told me that he would have a gun and later in the conversation when I asked him if he would have a gun he said 'I didn't say that ."' In the statement Wiles also said that she had known Fuchs for 5 or 6 years. Under the circumstances , as discussed in the text, this portion of Wiles' statement , accepted as true , would not warrant disqualification of Fuchs for further employment by Respondent. 30 Maples testified as follows : "I went up to Town and Country and when I arrived up there, there was a security guard up there at that time, and I said , knowing this party , Mr. Fuchs, I figured he had been drinking.... That's what I told the security guard. He was very much alarmed about it and I told him I didn 't think we had anything to fear because me knowing Mr. Fuchs that Mr. Fuchs had probably had a few drinks and he made this threat, threatening call. I said we will soon work it out and find out what's it all about.... I did remain on the premises until I made sure that Mr. Fuchs wasn 't coming in to town." JUDGE KLEIN: Where had you heard that about Fuchs' threat that there was going to be trouble? THE WrrNESS : I called the city marshall's office, the dispatcher, and she told me the conversation.... She said that a lady from our store in a very hysterical voice had called and told them to send police to Town and Country immediately that there was going to be trouble. But Gott later testified that Wiles had not said anything about Fuchs ' threatening to cause trouble . Wiles had not even recorded White's call in the police log. Gott testified that he told the guards "to watch for Wil- bert Fuchs ," who "wasn 't allowed around the store." Gott said he took this action because he "didn 't want the place burned or blowed up ." However , he maintained that the guards were unarmed at his specific request . Gott testified that he remained on the parking lot until about 10:30 p.m., sitting in his car with a friend part of the time and talking with the guard (or guards) part of the time . He retained the guard service for about 2 weeks. There is no credible evidence that Fuchs made any threat, express or implied , before Gott called the Burns agency, about 5:30 p .m. Whatever Gott's reason for engag- ing the guards, there is no credible evidence that it was a reasonable response to any conduct by Fuchs. Despite his denial, it is probable that Fuchs was somewhat intoxicated at 8 p .m., when he passed the store and thought he saw six to eight armed guards. Whether or not Fuchs was intoxi- cated later in the evening, the evidence would show only that he reacted briefly and only verbally to the presence of the guards . Gott never satisfactorily explained his provoca- tive conduct in engaging the guards several hours earlier and keeping them for about 2 weeks. Accordingly , having found that Fuchs was discriminato- rily discharged and that he was not shown to have engaged in disqualifying misconduct , I shall recommend that Re- spondent be required to offer him immediate and full rein- statement , with backpay computed in accordance with F. W. Woolworth Co., 90 NLRB 289, with 6 percent per an- num interest in accordance with Isis Plumbing & Heating Co., 138 NLRB 716. Respondent's unfair labor practices included numerous violations of Section 8(a)(1) as well as discriminatory elimi- nation of three out of four persons constituting the bar- gaining unit when the representation petition was filed. Additionally, although I have refrained from specifically passing on the employee status of Nance and Senter, as presented by the Union's challenges to their ballots, it is significant that Gott found no reason to talk with them and Williams about the Union, as he admittedly had talked with White, Fuchs, and the Mercer brothers. The unfair labor practices thus were clearly egregious and pervasive. And Gott underscored his continuing union animus by un- necessarily keeping guards on the premises after the elec- tion . These considerations inevitably lead to the conclusion that conventional remedies , such as cease -and-desist and notice-posting requirements, will "be insufficient to over- come the impact of past unfair labor practices or to deter future conduct, so that a fair election could not be held TOWN AND COUNTRY FAMILY CENTER 1111 within a reasonable time ." Walgreen Co. v. N.L.R.B., 509 F.2d 1014 (C.A. 7, 1975). Whatever the status of the pur- ported "new" employees (Williams, Nance , and Senter), the Union's majority was unassailably established. Thus a bargaining order is called for without the delay and addi- tional administrative burden entailed in resolving the mat- ters raised in the representation proceeding . Federal Pre- scription Service Inc., 203 NLRB 975 (1973), enfd. in pertinent part, 496 F.2d 813, 818-819 (C.A. 8, 1974) cert. denied, 419 U.S. 1049 (1974); Four Winds Industries Inc., 211 NLRB 542; Plastic Composites Corp., 211 NLRB 824. Accordingly, I shall recommend that the election be set aside , the representation petition be dismissed, and Respondent be ordered to bargain with the Union on re- quest. Upon the foregoing findings of fact , conclusions of law, and the entire record in this case , and pursuant to Section 10(c) of the Act, I hereby issue the following recommend- ed: ORDER 31 Respondent, Big G Supermarket, Inc., d/b/a Town and Country Family Center, its officers , agents , successors, and assigns, shall: 1. Cease and desist from: (a) Transferring or discharging employees or otherwise discriminating in any manner with respect to their tenure of employment, or any term or condition of employment, because they have engaged in concerted activity or activity on behalf of Meatcutters Union Local No . 88, affiliated with Amalgamated Meatcutters and Butcher Workmen of North America, AFL-CIO, or any other labor organiza- tion. (b) Failing and refusing to bargain with said Union as the exclusive bargaining representative of all its employees constituting the unit herein found to be appropriate for the purpose of collective bargaining. (c) Coercively interrogating employees concerning Union and other concerted activities. (d) Threatening to refuse to bargain and contract with the Union ; to discharge or otherwise discriminate against employees ; to impose greater supervision , reduced earn- ings , or earning potential, or other detriment if a union is selected to represent the employees. (e) Creating the impression that employees ' union activ- ities are being kept under surveillance. (f) In any other manner interfering with, restraining, or coercing employees in the exercise of the right to self-orga- 31 In the event no exceptions are filed as provided by Sec . 102.46 of the Rules and Regulations of the National Labor Relations Board , the findings, conclusions , and recommended Order herein shall, as provided in Sec. 102.48 of the Rules and Regulations , be adopted by the Board and become its findings , conclusions , and Order , and all objections thereto shall be deemed waived for all purposes. nization , to form labor organizations , to join or assist Meatcutters Union Local No. 88, affiliated with Amalga- mated Meatcutters and Butcher Workmen of North Amer- ica, AFL-CIO, or any other labor organization (except to the extent that such rights may be affected by an agree- ment requiring membership in a labor organization as a condition of employment, as authorized by Section 8(a)(3) of the Act). 2. Take the following affirmative action designed to ef- fectuate the policies of the Act: (a) Offer Clifton Mercer and Glenn Mercer immediate and full reinstatement to their former positions at Respondent's Owensville, Missouri, market (or, if such po- sitions no longer exist, to substantially equivalent posi- tions), without prejudice to their seniority or other rights and privileges. (b) Offer Wilbert Fuchs immediate and full reinstate- ment to his former position at Respondent's market in Ow- ensville, Missouri (or, if such position no longer exists, to a substantially equivalent position), without prejudice to his seniority and other rights and privileges and make him whole for any loss of earnings in the manner set forth in the section herein entitled "The Remedy." (c) Preserve and make available to the Board or any of its agents , upon request, all records necessary to analyze the amount of backpay due Fuchs under the terms hereof. (d) Upon request, recognize and bargain with the above-named Union as the exclusive representative of all the employees in the bargaining unit described herein and, if an understanding is reached, upon request embody such understanding in a signed agreement. (e) Post at its market in Owensville , Missouri, copies of the attached notice marked "Appendix." 32 Copies of said notice, on forms provided by the Regional Director for Region 14, after being duly signed by an authorized repre- sentative of Respondent, shall be posted by Respondent immediately upon receipt thereof, and be maintained by it for 60 days thereafter, in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered by any other material. (f) Notify the Regional Director for Region 14, in writ- ing, within 20 days of this Order, what steps Respondent has taken to comply herewith. IT IS FURTHER RECOMMENDED that the allegations of the complaint not hereinabove found to be supported by the evidence be and they hereby are dismissed. IT IS FURTHER RECOMMENDED that the election held pur- suant to Case 14-RC-7688 be set aside and the petition for election in said case be dismissed. 3' In the event that the Board 's Order is enforced by a Judgment of a United States Court of Appeals , the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." - Copy with citationCopy as parenthetical citation