The Detroit Edison Co.Download PDFNational Labor Relations Board - Board DecisionsJun 30, 1975218 N.L.R.B. 1024 (N.L.R.B. 1975) Copy Citation 1024 DECISIONS OF NATIONAL LABOR RELATIONS BOARD The Detroit Edison Company and Local 223, Utility Workers Union . of America , AFL-CIO. Case 7- CA-10276(2) June 30, 1975 DECISION AND ORDER BY MEMBERS JENKINS, KENNEDY, AND PENELLO On January 29, 1975, Administrative Law Judge Sidney J. Barban issued the attached Decision in this proceeding. Thereafter, the Respondent and the Union filed exceptions, supporting briefs, and an- swering briefs; and a brief amicus curiae was filed by Michigan Psychological,Association. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and briefs' and has decided to affirm the rulings, findings, and conclusions of the Administrative Law Judge and to adopt his recommended Order as herein modified. We agree with the Administrative Law Judge that the Respondent violated Section 8(a)(5) of the Act by refusing to provide the Union with copies of the battery of aptitude tests administered to the employ- ee applicants for the position of instrument man, B, including the actual test papers of the applicants and the actual test scores made by each employee. For purposes of remedying this violation, we agree with the Administrative Law Judge that the Respondent should be required to submit the test scores to the Union, but, contrary to the Administrative Lady Judge, we believe that the test papers themselves should also be submitted directly to the Union, rather than "only to a qualified psychologist selected by the Union to act in its behalf in this matter" and, through him, to the Union. The Administrative Law Judge has required the intervention of a psychologist to receive the test papers because he believes that the mere submission of the tests to lay union representatives is not likely to be productive of constructive results. It may well be that the Union will fmd it necessary to retain a psychologist to interpret the concept of Respondent's tests and assist it in fulfilling its responsibility to represent the employees. But it does not follow from the existence of this possibility that we should condition the Union's access to this information. As the bargaining agent of the employees involved, it is I The Respondent's request for oral argument is hereby denied as the the Union which is entitled to information which is necessary to its role as bargaining agent in the administration of the collective-bargaining agree- ment. We have found that the information requested by the Union here may be of value to the Union in fulfilling its responsibility to the employees. We believe it is reasonable to assume that, having requested the papers, the Union intends effectively to utilize them. Consequently, we would not condition the Union's access to the information on the retention of a psychologist but rather would have Respondent submit the information directly to the Union and let the Union decide whether the assistance or expertise of a psychologist is required. Like the Administrative Law Judge, we are concerned with protecting the tests from such disclosure as would destroy their future utilization. Although directing Respondent to supply copies of the tests and the actual test papers to a qualified psychologist, the Administrative Law Judge accord- ed to the Union the right to see, study, and use them to the extent necessary to process and arbitrate the grievances for which they were requested, and then to return them to Respondent, "but not to copy the tests, or otherwise use them, for the purpose of disclosing the tests or the questions to employees who have in the past, or who may in the future take these tests, or to anyone (other than the arbitrator) who may advise the employees of the contents of the tests," as more fully explained by the Administrative Law Judge in the section of his decision entitled "The Remedy." While we are making the tests available directly to the Union, we shall, in order to preserve their future utility, impose the same restric- tions upon their use by the Union as recommended by the Administrative Law Judge. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge, as modified herein, and hereby orders that the Respon- dent, The Detroit Edison Company, Detroit, Michi- gan, its officers, agents, successors , and assigns, shall take the action set forth in said recommended Order, as so modified: Substitute the following for paragraphs 2(a) and (b) and reletter the remaining paragraphs accordingly: "(a) Submit to the Union copies of the battery of tests administered to employee applicants for the position of instrument man B at the Monroe Power Plant in November or December 1971, or January record, exceptions, and briefs adequately present the issues and positions of the parties. 218 NLRB No. 147 THE DETROIT EDISON COMPANY 1025 1972, including the actual test papers of the appli- cants, and the actual test scores made by each applicant, in accordance with this Decision." MEMBER KENNEDY, concurring in part and dissenting in part: I would affirm the Decision of the Administrative Law Judge in its entirety. The majority's modifica- tions of the remedy recommended by the Adminis- trative Law Judge are not justified. There is no professional obligation on the part of the Union not to publicize the tests or their results. I do not see how this ]Board can enforce its exhortation not to copy or to disclose the tests. Accordingly, I would adopt the remedy recommended by the Administrative Law Judge. DECISION STATEMENT OF THE CASE SIDNEY J. BARBAN, Administrative Law Judge: This matter was heard at Detroit, Michigan, on September 23, 1974, upon a complaint issued on August 8, 1974, based upon a charge filed by the above-named Charging Party (herein the Union) on April 4, 1973. The complaint alleges that, following the filing of a grievance concerning qualifications for and promotion to the position of instrument man B, the Union, on and after March 5, 1973, requested the above-named Respondent (herein "the Respondent") to furnish the Union with the aptitude tests administered to each of the employee applicants for promotion to the position of instrument man B, including those promoted and not promoted, the examination papers of those applicants, and their test scores, and that the Respondent, in violation of Section 8(a)(1) and (5) of the Act, since on or about March 15, 1973, has refused to furnish the Union with the information described. Respondent's answer to the complaint, as amended at the hearing, admits the factual allegations set forth above, with certain affirmative averments considered hereinafter, but denies commission of the alleged unfair labor practices. Respondent's answer admits allegations of the complaint sufficient to justify the assertion of jurisdiction under current standards of the Board (Respondent, a public utility located in Michigan, during a recent annual period, received supplies shipped in interstate commerce valued in excess of $5,000,000, and during the same period sold electrical energy to customers in the State of Michigan valued in excess of $250,000), and to support a finding that the Union is a labor organization within the meaning of the Act. 1 The record includes transcripts of 5 days of hearing before an arbitrator. These have been given careful study. 2 Respondent in its brief submitted proposed findings of fact and conclusions of law which have been fully considered These are accepted only to the extent they are consistent with the findings and conclusions set forth hereinafter. 3 The complaint alleges, the answer admits, and I find that the following constitutes a unit appropriate for the purpose of collective bargaining within the meaning of Section 9(b) of the Act: "All operating and maintenance employees of Respondent's Production Department at its Monroe Power Upon the entire record in this case,' from observation of the witnesses, and after due consideration of the briefs filed by the General Counsel, the Union, and the Respondent, I make the following: FINDINGS AND CONCLUSIONS 2 A. Summary of the Facts and Issues Since about 1943, the Union has beep certified as the bargaining representative of Resporident3s employees in approximately 2$ different appropriate units (Resp. Exh. 25). Among these, the Union was certified by the Board, on April 1, 1971, as the bargaining representative of operating and maintenance employees of Respondent's production department at its Monroe Power Plant .3 These employees, including the job classification of instrument man B at that plant, were covered by a collective-bargaining agreement between Respondent and the Union effective from June 16, 1969, through June 12, 1972, which has been succeeded by another agreement negotiated in 1972., In late 1971, Respondent determined that six positions in the classification of instrument man B should be filled at its newly constructed Monroe power plant. The position, while at the lowest starting grade under the bargaining contract, and usually requiring training on the job, is considered a critical job by Respondent because it is involved with maintenance of plant instrumentation vital to the operation of the plant, and is the natural path for advancement to higher instrument man classifications. Basically in accordance with provisions of the bargaining agreement, notice of the vacancy was posted (Respondent's variation from normal procedure is irrelevant to the issues herein), and first consideration was given to applicants from the Monroe power plant, as required by the contract. The posted requirements for the instrument man B job were: (1) satisfactory high school credits for 2 years, of math and 1 year of science, (2) a satisfactory physical examination, (3) a minimum of "recommended" on the required instrument man aptitude tests selected by Re- spondent, and (4) a satisfactory attendance record. Ten Monroe plant employees bid for the job. All were rejected for failure to make the cutoff score of 10.3 on the aptitude tests.4 Over 30 employees from other units covered by the contract who also bid for the job were then considered. One, Elliott, who was an incumbent instrument man in another unit was selected without the necessity of taking the aptitude tests. Of the remaining applicants from the other units, the five most senior men who made a score of 10.3 or better on the tests were selected for the open positions. On January 20, 1972, the Union filed a grievance asserting that the testing procedure used was unfair and Plant, but excluding supervising operators, student engineers , training personnel, professional employees , technical employees, office clerical and plant clerical employees , part-time employees , temporary employees, seasonal employees , guards, foremen, assistant foreman, and all other supervisors as defined in the Act, and all other employees.- 4 One of these, Wiley, had passed a prior aptitude test given by Respondent for the position which set lower standards than the present battery of tests. He was permitted to take the new battery, but failed to make the cutoff score. 1026 DECISIONS OF NATIONAL LABOR RELATIONS BOARD that six senior men from the Monroe power plant should have been selected. Respondent rejected this grievance at all steps of the grievance procedure and eventually the grievance was taken to arbitration. During the processing of the grievances, including the arbitration proceeding, the Union requested certain in- formation (as considered more fully hereinafter), including the actual tests used in the examination of the applicants and the scores each of them made. These were refused by Respondent basically on grounds of confidentiality, as discussed in more detail later. The arbitrator held that he had no authority to order Respondent to give the Union the information sought. Respondent also asserts (and the Union denies) that the arbitrator also held that the information sought by the Union was irrelevant to the disposition of the grievance. The arbitrator, as we shall see, directed that Respondent should give further consideration to three applicants who fell below the Respondent's 10.3 cutoff mark, and otherwise denied the Union's grievance. Thereafter, Re- spondent asserts that it considered the three applicants as directed by the arbitrator, found that one had additional qualifications that overrode his failure to make the cut-off score, and selected him for the position of instrument man B at the Monroe power plant. The Union protested that all three should have been selected. This issue has been heard by the arbitrator, but no decision on the issue has been made. As has been noted, the major issues involved here concern whether Respondent should give the Union the actual examination tests which were administered to the job applicants and the scores each of them made on the tests . Respondent asserts that it was justified in refusing to give the Union this information because it was not "relevant or necessary for the purpose of pursuing [the grievance] or for any other reason." Respondent also contends that these matters are confidential and that disclosure of the actual tests given would utterly destroy the future use of the tests and the efforts Respondent has made to make sure that the tests are valid for the purpose used. B: The Tests For- some time Respondent has been engaged in the process of testing employees for promotion into certain trade classifications in an effort to determine in advance (that is, to predict) whether they have a potential to learn and perform well in the new classification. These tests are not designed to test the skills or knowledge of the applicant which may be related to the job, but the capacity or aptitude of the employee to be trained and to do the job efficiently. These tests have been constructed or assembled by the industrial psychology division of Respondent's employment department. Respondent has not extended this testing procedure to all the trades or classifications in which it might be, used. However, in about 1958, because of the significant importance of the instrument man classifi- cation, the industrial psychology division, apparently using 5 In some instances it was indicated that the psychologist might construct his own test questions. 6 See also , Dunnette, Personnel Selection and Placement (Wadsworth the validation procedures discussed below, assembled a battery of three tests to be given to applicants to that position in Respondent's operations. Nevertheless, prior to the latter part of 1969, supervisory personnel responsible for the instrument man functions complained that the battery of tests used did not provide competent men. In the latter part of 1969 and the first part of 1970, the industrial psychology group began a process of revalidating the tests being given for promotion into the, instrument man classification. This process of validating such psychological tests , as described in the record, is as follows: In one stage of the process the psychologist, after carefully studying the job function involved in depth and in detail, with assistance from supervisors of that function, would select certain job tasks that were considered to be representative of the job as a whole in range and difficulty. In the case of the instrument man job this consisted of 23 job tasks (Resp. Exh. 13). Based upon these job tasks, supervisors of the instrument men were asked to mark the incumbent instrument men as to how each of them performed on the job. From these reports, the psychologist rated the incumbents on a numerical scale on the basis of their competency. At the same time, according to Dr. William L. Roskind, Respondent's director of industrial psychology, the psychologist, as a result of his analysis of the job, "would have some hypothesis about which aspects of the job, which aptitudes can be measured, which aptitudes would, in fact, predict successful performance on the job," and he "would then go to the catalogues of tests by research and so on, and look for tests that would measure the aptitudes . . . that you hypothesize [are] relevant to that job." 5 This battery of tests selected by the psycholo- gist would then be given to the incumbents who had already been rated by supervisors and the psychologist on their performance on the job. As stated by Dr. Roskind, ". . . if we picked out six tests [that] we would hypothesize would, in fact, produce performance ..., in running one of these validating studies ..., we would determine which tests actually do predict performance. Which ones will, in fact, predict the high performance individuals and which the low [performers ]. . . . Those tests on which the poor performers did poorly and the high performers did well would be the test that we would select for use in selecting [test ] batteries for the future." In summary, then, when the results of such a battery of tests administered to a representative group of employees already on the job compare favorably with the perform- ance of the incumbents on the job as rated by their supervisors and the psychologist, the tests are considered valid (that' is predictive of future performance on the job.) 6 As a result of pursuing this process, about early 1970, Respondent's industrial psychology group decided that a battery of two standardized, widely used tests were valid Pub. Co. 1966). It is also to be noted that in scoring the results of the tests given, the psychologist apparently does not use raw scores , but weighs and correlates the scores among the various tests given. THE DETROIT EDISON COMPANY 1027 for the purpose of statistically predicting which employees would be likely to do well in the instrument man job.7 A report of the methods that were followed to arrive at this decision was prepared (Resp. Exh. 13). In 1972, Respon- dent employed an independent testing firm which revali- dated Respondent's study and issued a written report as to its findings (Resp. Exh. 14).8 The answers to the tests are of a multiple choice variety, the applicant marking his choice on the test sheet itself. The scoring is done by means of a key superimposed on the test sheet. It appears that Respondent seeks to avoid any subjective influence in the actual scoring of the tests. It is admitted that human error does occur in the scoring of the tests., though Respondent seeks to correct this by recheck- ing. The cutoff score: As previously noted, when the instru- ment man battery of tests was administered to the applicants for the position involved in this case, those who made a score of less than 10.3 were rejected by Respondent from further consideration. Exactly when this cutoff score was established and why this particular point was selected is less than clear from the material presented in this record. Since the original 10 applicants from the Monroe plant were rejected for failure to meet that standard, it is assumed that the cutoff point was selected at the time the test battery was selected, though there is no specific reference to that in Respondent's exhibits 13 and 14. The discussion in the arbitrator's decision (based on material not in the present record) also indicates that the cutoff was based on the performance of the incumbents in 1969-1970, used to validate Respondent' s testing program. The arbitrator found, as considered hereinafter, that Respon- dent in selecting a point which tended to maximize the probability that the applicants selected would succeed, "did more than eliminate only those who have no chance of succeeding," it "increase[d] the number of people who were rejected, some of whom would have succeeded." While the arbitrator found that the setting of the score at 10.3 was not "in itself arbitrary," he was convinced that "the manner in which the test score [was] applied does border upon arbitrary action." It is noted that, in disposing of the issues in Stamps v. Detroit Edison, supra, involving other psychological test batteries used by Respondent in screening employees, the court came to a similar conclusion, stating (365 F.Supp. at 118): None of the test batteries herein issue were demonstrat- ed to be administered with cut-off scores which are reasonable in that they screen out only those applicants likely to possess insufficient ability to perform on the job. On the contrary . . . the cut-off scores were demonstrated to be so high as to reject applicants whose scores are equal to the scores of employees who have been sufficiently able to perform in the past. The continued use of these test batteries, even if demon- 7 The two tests, each of which'is apparently sold commercially by certain psychological organizations, are 1) The Minnesota Paper Form Board Test, and 2) The Engineering and Physical Sciences Aptitude Test (EPSAT). One test previously used as part of the battery, since 1958, was dropped 8 This revalidation appears to have been part of Respondent's efforts to prepare for litigation in which it has been involved under the Civil Rights strated to be valid predictors of job success, without adjusting their cut-off scores to a more reasonable level is unlawful. C. The Contract Provisions Two sections of the applicable collective-bargaining agreement relate to the promotion of employees. In pertinent part, art. VII, sec. 13 provides: "In promotion of employees . . . to classifications within the same bargain- ing unit, seniority will govern whenever reasonable qualifications and abilities of the employees, being consid- ered are not significantly different. `Significant difference' shall be `head and shoulders difference,' . . ." Art. VIII, sec. 38(b), similarly provides, in pertinent part: "If such vacancy is not filled by a member of the bargaining unit, notice of the vacancy shall be posted in other bargaining units of the same department. . . . If the reasonable qualifications and abilities of the employees being consid- ered as a result of this posting are not significantly different, total length of service-in the Company shall govern. `Significant difference' shall be `head and shoulders difference'...." By "head and shoulders" difference, the parties seem to mean a substantial or obvious difference, more than a shade of difference, among the men considered. D. The Grievance Process In the grievance filed by the Union, filed January 20, 1972, it is asserted that "the testing procedure used was unfair in filling the six vacancies in the Instrument Shop. The bidders from Monroe Power Plant should have been selected." In Respondent's written reply, dated January 21, 1972, Fred J. Locke, technical engineer, noted that "None of the Monroe Power Plant grievants who were by-passed .. . met the selection standards of the Instrument Repairman Aptitude Test.... Since they did not meet the required posted qualifications for this test, they were not selected." The minutes of the first step meeting between Respon- dent and the Union on the grievance, dated February 22, 1972, prepared by Respondent as required by the agree- ment, show that the Union protested the fact that the test was adopted without consultation with the Union, which was characterized as an arbitrary action by Respondent, and requested that it be informed of the cutoff score on the new and the old tests, as well as the difference between the two tests. The Union was informed that the new tests were the same as the old except that one specific test had been dropped from the battery. According to the' minutes, the Union was told that the cutoff score ("the point of acceptability") was "arrived at through the use of a formula, there is not a percentage score as such," and that when the present battery of tests was decided on, "the cutoff score was adjusted. This adjustment was validated Act of 1964. See Willie Stamps v. Detroit E4ison Co., 365'F.Supp. 87 (D.C. Mich., 1973). The Union was a defendant in that case . It would appear, however, that in making this revalidation, the employees were not retested, contrary to some indications in the record, for Dr. Roskind, Respondent's director of industrial psychology, testified that the independent company did not actually utilize the tests being validated. 1028 DECISIONS OF NATIONAL LABOR RELATIONS BOARD through a sample of 33 employees presently performing the work as related to their test results." 9 It appears that the Union was not given the cutoff scores requested. At a later point, the minutes state that the Union protested that the new cutoff point was "not only unfair, but unknown." During the course of the discussion, the minutes state that "The Union asked if [Respondent] would furnish scores of the Monroe personnel. Management felt that furnishing the results would not accomplish anything." By letter dated February 25, 1972, Respondent denied the grievance on the ground that the tests given were valid and, Respondent was satisfied that the cutoff score was "justifiable." The minutes of the step 2 meeting on this grievance, dated May 19, 1972, prepared by Respondent, reveal the parties taking substantially the same positions as in the first step meeting, including discussions on the merits of the grievance with which we are not concerned here. The last item noted: "8. The Union has asked for test scores, but they haven't named the grievants other than the senior men at the plant." By letter dated May 24, 1942, Respondent again reviewed the facts, found no violation of the agreement, and denied the grievance. The Union appealed this decision to the president of Respondent, and, on August 29, 1972, the president's delegate replied, by letter, in pertinent part, as follows: A second complaint of the Union is that the men at Monroe were disqualified because of tests and the Company did not demonstrate a "head and shoulders" difference between them and those who were selected. They also point out that changes in the test standards were not discussed with them, nor were they informed. A basic qualification is a standard that must be met before a comparative evaluation can be made on a "head and shoulders" basis... . In this instance, one basic qualification was that applicants have been found acceptable under a new test standard established in 1970 after the requirements for the position of Instrument Man had been restudied and reevaluated. It has been the custom to inform the Union test revalidation studies, but in this case the explanation and information to the Union were inadvertantly overlooked. The grievance is denied. Although it appears that Respondent's position, as set forth in the above letter, is that the aptitude tests constitute an "entrance qualification" for the job (Resp. Exh. 7)-and not a method of making a "head and shoulders" compari- son among the applicants required by the contract- Respondent's testimony at the arbitration hearing indicates the contrary. Thus, Emil Ruch, director of union relations, Lawrence E. Kanous, who was instrumental in setting up the instrument man aptitude test , and Dr. Roskind, all testified that passing the tests constituted a "head and shoulders" difference, emphasizing the importance of the cutoff score. Kanous asserted, therefore, that an applicant who made one point over the cutoff score would be head and shoulders over an applicant who made one point under the cutoff. At another point, Kanous testified that the test should be only a part of the determination whether an applicant received the job, not the sole determinant. Notwithstanding the letter quoted above, the terms of the notice posting the job, counsel's statement to the arbitra- tor, and the general trend of the record, Dr. Roskind testified in the present hearing that the aptitude tests were to be considered as only one factor in the selection process.1° By letter dated,October 27, 1972, the Union requested arbitration of the dispute between Respondent and the Union concerning this grievance. E. Union- Requests for Information As previously noted, the complaint alleges and the answer admits that the Union requested the Respondent to furnish the Union with the aptitude tests administered to each of the employee applicants for the instrument man position, including those selected and not selected, the examination papers of those applicants, and their test scores . Respondent's brief seems to question the adequacy of the requests for the "examination papers," however. The record shows that the Union through Mr. Lewis, union director of services, made its first written request for information in connection with the instrument man grievance on March 5, 1973, in preparation for the arbitration hearing which the Union had requested. In that letter the Union requested "the following exhibits and material": s s s * s It is evident that the Union does not have a complete understanding of test validation, establishment of standards, development of test batteries, and similar information relating to the Company's testing program. To that end, I am directing that a meeting for Union Officers and Chairmen be arranged to enhance their understanding of the Company's objectives in the testing area. A mutually acceptable date will be worked out prior to November 1, 1972. 9 "Presently" apparently refers to 1970, when the test was validated as Respondent asserts. 10 Compare Respondent counsel 's statement to the Union in his letter dated July 18, 1973 : "1 appreciate the fact that you are questioning whether 1. The actual battery of tests used in the captioned matter. 2. The method of scoring or grading and the actual criteria for finding "acceptability" or "recom- mended" or "not recommended." 3. A report on the test validation. 4. a report by the National Compliance Company, which, as I understand it, consulted upon, and or not there is a 'head and shoulders difference ' between those who were selected for the job and those who were not. We, of course, look at the issue as being one of whether the applicants meet the minimum qualifica tions for the job." THE DETROIT EDISON COMPANY reviewed the Company's whole testing system or apparatus. In response, Respondent's counsel, by letter dated March 15, 1973, confirming an earlier telephone conversa- tion, advised that Respondent would meet with Lewis on April 2, 1973, adding, however, "As I explained, the actual battery of tests used in the testing program are confidential and in order to insure the future integrity of those testing procedures, they cannot be released. Mr. Roskind had indicated, however, he would be pleased to discuss the testing procedures with you, as well as explaining the validation procedures, etc." At the meeting on April 2, the Union was given a copy of Respondent's Report of the study made in 1970 on the instrument men tests (Resp. Exh. 13) and the report made by the National Compliance Company on these tests (Resp. Exh. 14). Respondent refused to give the Union the actual scores made by the applicants or the battery of tests used. No other information concerning this meeting appears. By letter dated May 23, 1973, to Dallas Jones, the arbitrator designated to hear the grievance in this matter, the Union requested the arbitrator to have the Respondent supply the Union with "copies of the actual tests used by 16 candidates who applied for the Instrument job," stating, in pertinent part: We have previously asked the Management of Detroit Edison Company to supply us with the actual tests which were the instruments to effectively foreclose grievants in the above matter from entering training, trial or promotion to Instrument Man classifications at the Monroe Plant of Detroit Edison... . ... the Arbitrator has the right and duty ... to order a party to produce certain records necessary to the case of the other side and relevant to the case at bar.... We regard the actual tests as essential, and, perhaps key, to our case... . Much has been said about the secrecy and confidential- ity of these tests. . . . What this advocate needs to know is if the questions on those tests are reasonably relevant to the Job being considered. This could be an important point in our defense. As set forth hereinafter, the arbitrator denied the Union's request. After the close of the initial arbitration hearing on this matter, the Union continued to seek such information. Respondent's letter dated July 10, 1973, refers to union letters dated June 2 and 26, and responds, in pertinent part, as follows: We have made a diligent attempt to provide you with all the information you will need in order to have a i At the arbitration hearing, Respondent gave the scores made by 1029 competent psychologist properly analyze these tests and the testing procedure. As I advised you at the arbitration hearing, the actual test score of the employees have always been consid- ered extremely confidential by the Company ... none of the employees involved have given the Company any express permission to release this information. There- fore, as we previously indicated, we must respectfully decline your request for that information.... during the hearing we did present . . . the range of actual scores attained by the grieving employees who are involved in this case." With respect to your request for the actual tests themselves, again I would advise you that these have been considered confidential by the Company and we could not comply with your request without destroying the future validity of those tests. Furthermore, I am advised by Mr. Roskind and Mr. Kanous that such disclosure would be violative of Principle 13 of the Ethical Standards of Psychologists. From a practical standpoint, which I am sure you can understand, the Company has spent tens of thousands of dollars in validating these studies and tests which were utilized in this case. . . . Therefore, from all standpoints, it is necessary that we maintain the confidentiality of those tests. Furthermore . . . a competent, trained psycholo- gist can properly study and evaluate the tests and the validation procedures with the information you already have . . . and, furthermore, even if he [had the tests], they would be of no particular use in reaching a decision as to whether or not the tests were properly validated and utilized. In this letter, Respondent did enclose material in response to the Union's request for information pertaining to the battery weights and method of scoring both the Minnesota Paper Form Board Test and the EPSAT test. On August 6, 1973, in recognition of the Union's concern over its position if the Board ordered disclosure of the information sought contrary to a different opinion of the arbitrator, the parties entered into a stipulation, later acknowledged by the arbitrator, that "if the Company ever in fact is ordered to disclose the tests and does in fact disclose the actual tests as a result of a final court order, then [Respondent] would be agreeable to having the arbitrator listen to any additional argument or evidence based upon the disclosure of the tests which might affect his decision with respect to the substantive issue in the grievance. In view of the fact that ultimate disclosure through a court test would take several months or possibly years, . . . [We] feel ... you ought to decide the issues and then let the chips fall where they may with respect to the National Labor Relations case." F. The Arbitration The initial hearings in the arbitration case were held on May 23, 24, 30, and 31, 1973. According to the arbitrator's certain participants in the test, but refused to state which applicants made which score. 1030 DECISIONS OF NATIONAL LABOR RELATIONS BOARD decision, however, the hearing was not declared closed until September 18, 1973. (Resp. Exh. 12) During the intervening period as noted above, the Union continued to request information concerning the tests and scores, and the parties agreed that the arbitrator should proceed to decision notwithstanding the pendency of the instant matter . On July 23, 1973, the arbitrator ruled that he did not have the power to require that the requested informa- tion be furnished to the Union. On December 3, 1973, the arbitrator issued his decision, stating, in pertinent part (Exh. 12): ... the Company's position is that it has the right to establish minimum, reasonable qualifications for a job, including the attainment of an acceptable score on a reliable and valid test, and that Article VII, Section 13 does not come into play until these qualifications are met. The Union's position is that the contractual mandate requires an examination of all relevant information to determine if an employee is "head and shoulders" above another employee and that an employee cannot be disqualified on the basis of one item. * * * A great deal of the testimony and evidence was concerned with the test battery itself. The Union questioned the validity of the test by reference to the type of questions asked. It was to further this line of questioning that the Union desired a copy of the test. But this was simply a questioning of the face validity of the test.12 Such questions, even if taken from the zest itself, prove nothing. Face validity does not prove or disprove the validity of the test in determing the aptitudes necessary for successful job performance. There would be justification in the Union's request if the test were measuring job knowledge. In support of its argument for disclosure of the test, the Union cited Central Soya Company, 41 LA 1031. Frankly, the Arbitrator believes this decision was in error if in fact the tests used were standardized aptitude tests of the type here in question. The Arbitrator believes a better precedent is Wisconsin Electric Power, 36 LA 46901. In short, the Arbitrator does not believe that the Union's position was damaged in any way by lack of access to the test. ... one of the basic issues involved in the dispute [is) does the Company have the right to establish mini- mum, reasonable qualifications for a job? The Arbitra- tor believes that the Company does have that right. While Article VII, Section 13 gives weight to seniority "whenever reasonable qualifications and abilities of the employees being considered are not significantly different," it does not, on its face, preclude the establishment of reasonable qualifications to perform the job before the measurement of qualifications and abilities begins.... The testimony adduced at the hearing indicates that the Company has resisted every attempt by the Union to restrict that right. This holding does not mean, however, that the Company can by-pass employees in a unit who meet the minimum qualifications in the hope of obtaining better qualified employees in other units. It is only when none of the bidders meet the reasonable established qualifications for the job, that the Company can move to the next step of the procedure. * * * * There is no doubt that the Company has established and maintained the right to use tests as a measure of an employee's qualifications-the Union concedes this point. The Union has, however, raised several questions not only in regard to the use of the test, but in regard to the test itself. 12 Both before the arbitrator and at the hearing in this matter, Respondent's witnesses asserted that a layman could not tell whether the questions on the tests were job related, and therefore the questions had no "face validity." Those witnesses also asserted that qualified industrial psychologists do not need to see the test questions either in order to determine whether the test is "valid ," but that this can be done by study of statistics and published reports about the tests. * * * * * There is no doubt that as tests go, this particular test has a high degree of validity. The way in which it was developed and is used also overcomes many of the objections raised by arbitrators and industrial relations practitioners; that is, the test was developed especially for this job (job related), and it has been properly validated.13 In addition, and very important, the instant test is not used to compare one employee against another in terms of the score attained. * * * * * Nevertheless, tests are not perfect predictors of suc- cess-and the Company does not claim otherwise- even when they have high validity as here; they simply increase the probability of successful performance if a certain score is attained. But even when that score is attained there will be people who will not succeed, and there will be people who would have succeeded even though their scores were below the cut-off point. This point is illustrated by the scatter diagram contained in the Company Exhibit No. 1. This diagram makes clear that individuals who score less than 9.2 (or 9.3) have virtually no chance of succeeding. It is also clear that by establishing the cut- off score of 10.3 the accuracy of the prediction is increased- 13 of the 16 above average performers 13 However, it is noted that the battery of tests involved here were standardized tests. There is no proof in the record that they were developed to test the instrument manjob. The tests were selected by the Respondent's industrial psychology group because in their personal judgment it was thought that these tests would predict which employees would do well on the job. THE DETROIT EDISON COMPANY 1031 scored 10.3 or better while 13, and perhaps 14, of the 17 below average performers scored less than 10.3. But it also increases the number of people who are rejected, some of whom would have succeeded. Thus, between 9.3 and 10.3 there were three who were rated above average and six who were not. If the cut-off score had been set from 9.0 to 9.3, the Arbitrator would have no difficulty in saying that if an individual did not attain that score he should receive no further consideration; one could then compare the cut- off score, as the Company has done, to having one hand or two, being color blind or not, etc. But that is not the case here. By setting the cut-off score at 10.3, the score which produces the best results in terms of predictability, it does more than eliminate only those who have no chance of succeeding. The Arbitrator does not believe that the setting of the cut-off score at 10 .3 was in itself arbitrary; this has been done for good reason as noted. But the Arbitrator is convinced that the manner in which the test score is applied does border on arbitrary action. There is no doubt-although there were some late protestations to the contrary-that those individuals who did not attain an "acceptable" score were removed from any further consideration. This seemingly differs from testimony given by the Company in Court as well as testimony by the Company's psychologists concerning the proper use of tests... . ... Based upon the evidence, it is clear that an individual who scores 10.3 is far more likely to succeed than one who does not. It clearly indicates a significant difference between two such employees unless there is something in the individual's background which would offset this lower score. In fairness to the senior employee, there should be such an investigation; otherwise seniority is undermined. ... Certainly, such experience, work or educational, cannot offset scores of below 9.3. In fairness to those grievants who scored between 9.3 and 10.3, however, it seems to the Arbitrator that the parties should review their qualifications to see if-they do have qualifications that were not fully considered and that would offset their failure to attain a 10.3 score. s * s s Award ... Company did not violate the agreement by establishing . . . an "acceptable" score on the Instru- ment Man test battery as a general qualification for selection into the Instrument Man B classification. The attainment of such a score creates a presumption of "significant difference" over the failure to attain such a score, unless offset by relevant educational or job experience. The Company is obligated to consider such evidence and cannot disqualify an employee without 14 As previously noted, in a commumcation from Respondent to the Union, it was stated that the Respondent had spent "tens of thousands of such consideration. Certain of the grievants, as indicat- ed hereinbefore shall have their qualifications reviewed to determine if such qualifications offset their failure to attain an "acceptable" score. In the event it is found that any or all of these grievants have the qualifications necessary to offset the "not recommended" score they received on the aptitude test, they shall be promoted into the Instrument Man B classification. Respondent thereafter determined that three applicants for the position had received scores on the tests between 9.3 and 10.3, and reconsidered them on the basis of their education and work experience. Respondent decided that one of these men had a background that offset his failure to attain the 10.3 cutoff score and promoted him to the instrument man B position. On July 18, 1974, the arbitrator heard the Union's protest that all three men should have been promoted. No decision has been, rendered on this rehearing. During the course of this reopened hearing, the arbitrator stated that in his opinion the Union was entitled to receive the specific scores attained by the applicants on the tests in order that the Union be able to "police the contract." This information has not been given the Union. G. Respondent's Positions As has previously been noted, Respondent contends that the tests given for the instrument man B position and the specific scores made by named applicants should not be given to the Union for the following reasons: It is asserted that: (1) the validity of the tests cannot be determined from observation of the questions in the tests, but only by study of the research manuals prepared by publishers of the tests, and the statistical and other data prepared by those who administered the tests in situations which, it is claimed, validate the tests (as described hereinabove in section B), and, therefore, the Union does not need the tests; (2) the test questions are confidential, and if revealed to persons other than qualified psychologists would lose' their value, for the tests depend, in part, "on the naivete" of those who take the tests; 14 (3) the scores of the individual applicants are also confidential, Respondent assertedly having ad- vised the applicants that they would not be disclosed. Respondent also asserted some concern that those employ- ees making low scores would be embarassed and possibly harassed by other employees; and (4) it would violate certain principles of the code of ethics of the American Psychological Association to reveal the contents of the tests or the scores. In pertinent part, these principles state: "Psychological tests and other assessment devices, the value of which depends in part on the naivete of the subject, are not reproduced or described in popular publications in a way that might invalidate the techniques. Access to such devices is limited to persons with profes- sional interests who will safeguard their use." `"Test scores, like test materials, are released only to persons' who are qualified to interpret and use them properly." Respondent presented two witnesses, Dr. Roskind of its own staff, and Dr. Marvin D. Dunnette, professor of psychology at the University of Minnesota, in support of dollars in validating these studies and tests.... " 1032 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the positions noted above. In general these witnesses, or one of them, supported, or tended to support, the positions set forth above. There are certain significant qualifications which should be noted, however: (1) With respect to the term "validity," the testimony of the witnesses soon made clear that they were using the term to describe tests that would fulfill employer's purpose-to maximize the probability that those who passed the tests would do well on the job. When it was suggested to Dr. Dunnette that the studies and statistics that would satisfy him that the tests were valid for the employer's purpose might not suffice to inform employees with respect to how they were to qualify for promotion- an important part of their working conditions-Dr. Dunnette stated that he had not given any thought to that problem, but agreed that he did not believe in "secrecy as a policy" in dealing with employees concerning their working conditions.15 Dr. Dunnette finally concluded that the major, or the basic reason for not giving copies of the tests to the Union was that if the tests were given "to potential examinees,- the tests would quickly become worthless," "the security of the test demands it not be part of the public domain." 16 A similar dichotomy arose when Dr. Dunnette sought to describe the difference between the term "validity" and the term "job related" as applied to the tests at issue. It is perfectly plain that though the two concepts may overlap, they are not in all respects the same. The distinction, as given by Dr. Dunnette, tended to become confusing, as in the following testimony: Q. (Mr. Houghton) Earlier . you were asked to [compare] the term validity and job related. And then you said that job related was a broader term.... How is job related different than the way you've been using validity? A. I think somethings can be said to be job related though not necessarily be shown to be job related in a statistical study. An obvious, example I guess, would be that - I think medical school education would be related to the job of being a physician, but I'm not sure that I would talk about medical school education being valid, necessarily, to be a physician. It's just, you-know, necessary. So I think that job related term can be broad in that it connotes a number of other kinds of prerequisites. A. As I've been using the term validity it is one important part of job related. Q. Okay, so it's a part of, although not quite as broad as job related? A. Yes. 15 It is noted that when Dr. Dunnette was asked if copies of the tests would assist the Union in determining whether the test were valid, he replied that "I would not regard the test as helpful to me in making that ,judgment " I believe that the transposition of terms was careful and deliberate. 16 It is noted that Dr. Roskand, who made the decision not to give the test copies to the Union, testified that he made the decision only on the basis that submitting the tests to the Union would (1) destroy "test security" in that the tests would become known to applicants, and (2) violate Both Dr. Roskind and Dr. Dunnette agreed that if different questions were used, or different tests were given, then those selected by Respondent in the first instance, different results would be expected. In such case, it is said the tests would have to be revalidated. It is also of some significance, in assessing Respondent's contention that the actual tests are not needed in order to determine whether the tests are discriminatory in their application, that the Department of Justice, in processing the civil rights suit against Respondent also insisted on seeing the actual tests given and actual scores made on the tests. According to Dr. Roskind, the tests were finally submitted to "their industrial psychologist [w]ith a stipula- tion that he would protect their confidentiality." Respon- dent also submitted test scores of those employees who signed releases. (2) The contention that employees making low scores might be embarassed and harassed is based on speculation from certain vague , hearsay testimony given by Dr. Roskind. It is admitted that the employees would be aware, before the arbitration, which applicants had made a score less than 10.3, and after the arbitration, those who made less than 9.3. (3) Respondent's counsel also indicated at the hearing in this matter that, in order "to appease the Union in this case," Respondent "would be willing to disclose the tests to a qualified industrial psychologist ... for a determination on behalf of the Union.". Indeed, counsel stated Respon- dent "has offered" to do this. However, I am not aware of any evidence showing that such offer was made and it is not referred to among the 50 requested findings of fact in Respondent's brief. Indeed, the tenor of Respondent's responses to the Union's requests, as set forth in counsel's letter dated July 10, 1973, was that the Union's psycholo- gists would not need to see the tests.17 (4) At the hearing, though not stressed in the brief, Respondent took the position that it would give a ,detailed analysis of any employee's performance on the tests to the employee, but would not do this for the Union unless the individual authorized it. Subsequent negotiations: The issues with which we are concerned here arose under the collective-bargaining agreement which expired on June 12, 1972. It is Respon- dent's contention that in the bargaining for a succeeding contract in 1972, the Union sought provisions which would give the Union access to psychological tests ' in the future, but that a new contract was agreed without any change in the provisions involved here, upon the Respondent's commitment to discuss these matters with the Union thereafter. I am not satisfied that the evidence in the record justifies the findings sought by Respondent on this point. The matter was first brought up by Respondent on redirect examination of its last witness, Dr. Roskind, who admitted to only hearsay knowledge of the situation.' Counsel also professional ethical standards. This conforms to Dr. Dunnette's final position. 17 On the other hand, Lewis, the Union's representative, testified at the hearing that "turning [materials ] over to a professional psychologist doesn't sit well with us. We think the people on the firing line ought to understand the criteria put forward for promotion . It shouldn't be sent to some professional psychologist. Why shouldn't the [union ] chairman of each plant understand the criteria for promotion? This is our problem." THE DETROIT EDISON COMPANY referred to testimony in the transcript of the arbitration hearing on the point. However, General Counsel was not a party to that proceeding, and had no opportunity to cross- examine witnesses with first-hand knowledge of the facts in that proceeding, or properly develop the matter. Indeed, it is far from clear what point Respondent is seeking to make. Counsel agreed at the hearing that "certainly it can't .constitute waiver" of the Union's legal rights. Although Respondent requested findings of fact on the point, it made no argument in its brief that the facts had any bearing on the resolution of the issues in this case. In the circumstances, further discussion of this point does not seem warranted. H. Analysis and Conclusions It is here contended that Respondent violated the Act when it refused to disclose to the Union: (1) the psychological tests administered to employee applicants for promotion to certain jobs in the bargaining unit represented by the Union, and (2) the scores made on the tests by the specific applicants, where Respondent disquali- fied certain of the employees for promotion solely on the scores made on those tests. The Union sought the information for the purpose of processing the grievances of employees thus rejected by Respondent for promotion. While the Union's asserted right to this information was under consideration by the General Counsel on the charges filed in this case, the merits of the grievances were arbitrated under the provisions of the bargaining agree- ment between the Union and Respondent. The parties had stipulated that, notwithstanding the pendency of this case, the matter should proceed to arbitration, and that should it be held finally as a result of this proceeding that the Union should be given the materials which it sought, contrary to a decision by the arbitrator, the arbitration proceeding might be reopened to consider any union argument based on this information. Inasmuch as the parties have agreed that the arbitrator's decision on this point should not be final, it is necessary to determine whether Respondent violated the Act by refusing to submit the information requested. It is well established that a labor organization which is obligated under the Act to represent employees in a bargaining unit with respect to the terms and conditions of their employment is entitled, by operation of the statute, upon appropriate request, to such information as may be relevant to the proper performance of that obligation. Curtiss-Wright Corporation, Wright Aeronautical Division v. N.L,RB., 347 F.2d 61 (C.A. 3, 1965); Stahl Specialty Conpany, 175 NLRB 129 (1969); Cowles Communications, Inc., 172 NLRB 1909 (1968); see also N.L.RB. v. Acme Industrial Co., 385 U.S. 432 (1967), where the Supreme Court held, at' 437, that in requiring an employer to furnish information to the Union for the purpose of processing a grievance to arbitration, the Board acts "only upon the probability that the desired information is relevant, and that it would be of use to the Union in carrying out its statutory duties and responsibilities." (Emphasis supplied.) is [n Acme Industrial, supra, where information was sought to assist a union in processing grievances , the Supreme Court noted that a liberal standard of relevance should be applied, 385 U.S. at 437. The cases cited by Respondent are not to the contrary. 1033 1. Relevance of the information sought Respondent, at the outset, contends that the complaint should be dismissed because the Union has not shown a need for the information which Respondent has refused to give the Union. I find this argument to be without merit. The Union is entitled to data which is "reasonably necessary to [its] role as bargaining agent in the adminis- tration - of [the] collective-bargaining agreement"; "wage and related information pertaining to employees in the bargaining unit is presumptively relevant, for, as such data concerns the core of the employer-employee relationship, a union is not required to show the precise relevance of it unless effective employer rebuttal comes forth." See Curtiss-Wright Corp. v. N.LRB., supra at 68, 69. See also Cowles, supra at 1909. As the court in Curtiss-Wright further stated: "Reasonable necessity for the union to have relevant data is apparent; necessity is not a separate and unique guideline, but is directly related to the relevance of the requested data" 347 F.2d at 69.18 The information here sought concerns criteria unilateral- ly adopted by Respondent and used to determine which employees should be given an opportunity for, or be selected for promotion. Criteria for promotion constitute a significant element in an employee's working conditions, for they determine whether the employee will be advanced in position, obtain better working conditions, and qualify for higher wages. They are, therefore, clearly wage related and go to the core of the employer-employee relationship. Such criteria are mandatory subjects of bargaining, see, i.e., Clifton Precision Products Division, Litton Precision Products, Inc., 156 NLRB 555 (1966); Houston Chapter, Associated General Contractors of America, Inc., 143 NLRB 409 (1963), and, in fact, standards for promotion were treated in the bargaining agreement in effect at the time the grievances in this matter arose. In the circumstances, therefore, I find that the information sought by the Union in this case was presumptively relevant. It is necessary therefore, to consider Respondent's evidence in asserted rebuttal of this presumption. Respondent strongly asserts that access to the test questions would be of no assistance in determining the validity, of the tests given, but that statistical and related data which are available to the Union are sufficient `to prove the validity of the psychological tests for the purpose used. Therefore the Union does not need the tests. The claim, however, stretches this concept of statistical validity too far. The statistics may, indeed,`tend to show that the tests are valid to serve the employer's purpose: i.e., they may serve to identify those employees likely to do well on the job. See Psychological Testing and Industrial Relations, Hagglund and Thompson Eds. (Center for Labor and Management, College of Bus. Adm., Univ. of Iowa, Monograph, 1969) Ch. 1.19 However, the statistics do not serve to inform the employees, or their representative, whether the tests are truly job related or contain objection- able distortions (it is admitted that "valid" and "job related" are not coextensive), whether they have built-in 19 It is noted , however, that an earlier set of tests, apparently statistically validated in the same way as the present battery, did not, in fact, work out as the employer expected. 1034 DECISIONS OF NATIONAL LABOR RELATIONS BOARD bias and are, in fact, discriminatory, or whether, in sum, they tend to undercut Respondent's contract commitment to promote by seniority where there is no "significant difference" between the "reasonable qualifications and abilities" of the applicants for promotion. In collective bargaining, generally, there is a normal conflict between the usual employer position that only the most competent employees should be considered for promotion and the usual union contention that promotion should be granted on the basis of seniority. See Psychologi- cal Testing and Industrial Relations, supra, Ch. II. A common compromise, as in this case, provides that seniority shall govern where abilities and qualifications are approximately equal. It is obvious that Respondent's testing procedure-which is designed to eliminate all but the more, or most, competent (or potentially the most competent)-appears to have a tendency to distort the contractually agreed-upon standards. I shall consider the arbitrator's comments on this point hereinafter. Since the Union was given no opportunity to see the tests or the questions or participate when the battery of tests was selected , or when they were administered, or at any time thereafter, the Union has been deprived of any occasion to check the tests for built-in bias, or discriminatory tenden- cy, or any opportunity to argue that the tests or the test questions are not well suited to protect the employees' rights, or to check the accuracy of the scoring. In short, however much the statistical data may prove that the tests are valid for the employer's purpose, there is no evidence that the statistics are valid to inform the employees of the criteria required for promotion, or to afford the Union the data required to protect the employees' rights under the statute and the contract. Indeed, if Respondent's total position in this case were sustained, employers using psychological, testing-which is a fast growing device for personnel placement-may be enabled, by unilateral action, to freeze the employees' bargaining agents out of significant parts-perhaps most-of the promotional pro- cess. I deem it quite significant that, although Respondent's independent expert, Dr. Dunnette, originally testified that the Union had no need to know the content of the tests because the statistical data showed the tests to be valid, when it was suggested that the employees' right to know the criteria governing their working conditions involved a totally different concept, Dr. Dunnette stated he had not thought of that and shifted his position-concluding that the basic, or major reason the Union should not be given the tests or the test questions was their asserted confiden- tial nature . This issue will be considered hereinafter. It is also worthy of note that when the Department of Justice was investigating the alleged discriminatory nature of Respondent's psychological testing under the Civil Rights Act, the Department was not satisfied ' with the statistics allegedly showing that the tests were valid, but insisted on the tests, themselves, which Respondent supplied to the Department's own psychologist. Respondent also for reasons of asserted confidentiality which are considered later in this decision, has refused to give the Union the test scores made by the specified applicants for promotion in this matter. Contrary to Respondent's contention, the arbitrator, who passed on the merits of the grievances, stated, during the reopened hearing, after his initial decision, that, in his opinion, the Union could not adequately "police" the contract without this information. The arbitrator, in fact, directed Respon- dent to reconsider its selection process, in part, based on the scores received by the applicants. For the reasons stated I find that the record establishes a "probability that the desired information is relevant and that it would be of use to the Union in carrying out its statutory duties and responsibilities." See Acme Industrial, supra. As previously noted, the Union and Respondent agreed, in effect, that the Board should not defer to the arbitrator's opinion on this issue. I have nevertheless given it careful consideration. It is important to note, however, that I am not required, nor do I find that the information sought would be found determinative or significant, in fact, by an arbitrator passing on the merits of the grievances. I am required only to consider whether the information sought has "potential value" for the purposes for which it is sought, Curtiss- Wright, supra p. 70. The Union is not required to play "a game of blind man's bluff" in determining whether and how to process the employees' grievances. See Acme Industrial, supra at 438-439. None of us know whether the contents of the tests will, in fact, assist the Union 2° Indeed, the arbitrator stated only that he did "not believe that the Union's position was damaged by lack of access to the test." However, in the peculiar circumstances before him, he appears to have had little other choice. Thus, once the arbitrator determined he had no authority to order Respondent to disclose the information which Respondent refused to give the Union, the arbitrator had to hold that he could proceed without the information, or he would have been unable to come to a complete decision on the issues. In fact, the arbitrator was aware at the time that the parties had agreed that he could leave the issue to be determined in this proceeding de novo, as I have done. It may be further noted, to the extent that the arbitrator's opinion of the significance of the tests to the Union's purpose was based on his belief that the tests were conclusive for all purposes because they were statistically valid for the Respondent's purpose, or was based upon Respondent's claim that the tests were an entrance requirement-like the physical requirement that the em- ployee applicant have two hands and feet-rather than a method of ascertaining the "qualifications and abilities of the employees" for promotion (art. VII, sec. 13 of the bargaining contract), the record before me undercuts those conclusions. I have previously discussed the first of these arguments. As to the second, there can be no question, in my mind, that the tests, and the scores made on the tests, are designed to and they do test the "qualifications and abilities" of the employees for the jobs they bid on. It is true that this is done in a novel way. Traditionally, industry has looked to the employee's past experience to determine what he knew and what he could do. This new method 20 As the Board said in Cowles, supra quoting from a leading court data will be relevant except in those infrequent instances in which the decision, "it is virtually impossible to tell in advance whether the requested inquiry is patently outside the bargaining issues." 172 NLRB at 1909 THE DETROIT EDISON COMPANY determines what the employee knows and can be expected to do by means of written tests. The fact that they may not test job knowledge, as Respondent claims, does not change this. The bargaining contract speaks only of "qualifications and abilities" for promotion in a very broad sense. The tests given by Respondent do measure the qualifications and abilities of the employee applicants for promotion. The testimony of at least three witnesses for Respondent before the arbitrator confirmed this . This evidence, inconsistent with the arbitrator's opinion, was alluded to by the arbitrator only in passing. Again, as previously noted, if his decision were otherwise, the arbitrator would have been stymied by Respondent's refusal to disclose the tests. (If he found the tests were an element in qualifying the employees for promotion, it is difficult to see how the arbitrator could say the Union did not need them.) These remarks are not intended to be critical of the arbitration decision. Labor arbitration is a pragmatic procedure designed essentially to resolve disputes, not to determine legal rights under the statute. The decision in that case is an excellent example of the process. These matters are raised to indicate that the content of the tests, in fact, do have a potential to affect the employees' rights under the contract . The parties have agreed that if Respondent is ordered to disclose the tests, the arbitrator may still hear arguments to that effect. The arbitrator has concurred. 2. Confidentiality of the information Respondent asserts that it should not be required to disclose the tests to laymen who are likely to disclose them to potential job applicants, because this would destroy the validity of the tests and violate the code of the American Psychological Association. There is inherent in this position the contention that establishment of a new battery of tests on each occasion when jobs are bid would be costly and difficult. Respondent also contends that it should not be required to disclose the scores made by specific applicants on the battery of tests here under consideration because Respondent promised the applicants that the scores would be kept confidential, because the code of the American Psychological Association requires that they be kept confidential, and because Respondent fears that employees may suffer embarrassment if other employees know the scores made by the applicants (Respondent asserts a concern that the applicants would be harassed). Respondent does say that it is the Company's practice to discuss with the individual applicant, in detail, how the applicant did on the tests, upon the applicant's request. Respondent is also willing, it says, to submit the battery of tests to a qualified psychologist on the Union's behalf and to release any individual's score to the Union if the Union will obtain the employee's written release. In essence, Respondent here contends that, having voluntarily chosen a particular form or mechanism to determine the right of bargaining unit employees to be promoted, Respondent is now precluded by the very devices which it adopted from dealing with the employees' bargaining representative about critical elements of the promotion process, and will deal only with the individual. 2Il Shell O:1 Company v. MERB., 457 F.2d 615 (C.A. 9, 1972), cited by 1035 Such a program, which freezes out the bargaining repre- sentative from participation in significant elements of the promotion process, and seeks to substitute individual bargaining therefor constitutes a complete negation of the bargaining process and the rights of employees guaranteed by the Act. N.L.R.B. v. Medo Photo Supply Corp., 321 U.S. 678 (1944). Those Board and Court cases which have dealt with similar claims of confidentiality as a basis for refusing to disclose relevant information, have rather consistently rejected the asserted defense. See, i.e., General Electric Co. v. N.L.RB., 466 F.2d 1177 (C.A. 6, 1972)(the company had promised other companies to keep wage data confidential); Curtiss-Wright Corp. v. N.L.R.B., supra (job evaluation and wage data of nonunit administrative and confidential employees); N.L.R.B. v. Frontier Homes Corporation, 371 F.2d 974 (C.A. 8, 1967) (asserted confidential selling puce lists); Cowles Communications Inc., supra (company unwill- ing to link salaries to specific employees because this might offend employee "sensitivities"); The Electric Auto-Lite Company, 89 NLRB 1192 (1950) (company claimed it could not release wage data because employees had not authorized release); cf. United Aircraft Corp., 192 NLRB 549 (1971) (company not required to disclose employees' physical incapacities discovered by company physician, in the absence of relevance "to some particular problem"). Respondent has produced no probative evidence that the employees' sensitivities are likely to be abused by disclo- sure of the scores.21 To the extent that odium may be attached to employee applicants who did not pass the tests, that is a natural consequence of Respondent's program. I am not impressed with the argument that we should defer here to an asserted code of conduct of a psychologi- cal association. This is not a code of confidentiality which has received sanction in this area of the law so far as I am advised. In any event Respondent is not bound by the code, nor may the code insulate Respondent from the obligations imposed by the Act as a result of Respondent's own voluntary course of conduct. Cf. United Aircraft Corp., supra. I am persuaded, however, as was the arbitrator, that mere disclosure of the tests to lay union representatives is not likely to be productive of constructive results. If the tests are to be properly analyzed, this should be done by those who have the expertise to deal with the concept involved. The Union's lay representative in this case, who impressed me as a very able and intelligent man for the purpose, admittedly does not have such expertise. I am sympathetic with the frustration which he expressed in this case that the employees and their shop representatives should be able to handle their own shop problems if properly informed. Nevertheless, in some cases, as this, the technology of the efficiency experts may outrun the ability of the individual to cope. The individual then needs an expert of his own. However, this does not affect the right of the employee, through his representative, to be informed, but may determine the manner or form which the information is submitted. This will be considered herein- after. On the basis of the above, and the entire record in this matter, I find that Respondent, by refusing to submit to the Respondent, is completely distinguishable. 1036 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Union upon request the battery of tests administered to and the actual test papers used by the employee applicants for the position of instrument man B involved in this case, and the test scores of the individual applicants made on the tests, violated Section 8(a)(5) and (1) of the Act. CONCLUSIONS OF LAW 1. Respondent is engaged in commerce within the meaning of Section 2(6) and (7) of the Act. 2. The Union is a labor organization within the meaning of Section 2 (5) of the Act. 3. The unit set forth in footnote 3 above is appropriate for collective bargaining within the meaning of Section 9(b) of the Act. 4. At all times material to this proceeding, the Union was, and continues to be , the exclusive representative of the employees in the appropriate unit for the purpose of collective bargaining within the meaning of Section 9(a) of the Act. 5. Respondent has violated Section 8(a)(5) and (1) of the Act by failing and refusing to honor the Union's demand for certain information relevant and reasonably necessary to the processing of employee grievances. 6. The aforesaid unfair labor practices affect commerce within the meaning of Sections 2(6) and (7) of the Act. Tim REMEDY It having been found that Respondent has violated the Act by failing and refusing to supply the Union with certain information, it will be recommended that Respon- dent cease and desist therefrom and supply the Union, upon request, with the information. However, for reasons previously stated, it is found that the purposes of the Act will best be effectuated if Respondent be directed to supply copies of the battery of tests administered to the employee applicants for the position of instrument man B in this proceeding, including the actual test papers of the applicants (necessary to check the accuracy of the scoring of the tests), only to a qualified psychologist selected by the Union to act in its behalf in this matter, such submission to be made within .10 days after Respondent receives notification of the individual selected. The psychologist shall. be free to fully advise the Union concerning these tests, so that the Union may fully protect the rights of the employees in the appropriate unit; the Union shall have the right to see and study the tests, and to use the tests and the information contained therein to the extent necessary to process and arbitrate the grievances, but not to copy the tests, or otherwise use them, for the purpose of disclosing the tests or the questions to employees who have in the past, or who may in the future take these tests, or to anyone (other than the arbitrator) who may advise the employees of the contents of the tests. After the conclusion of the arbitration proceeding, or if no request is made to reopen the arbitration hearing within 90 days after the zz In the event no exceptions are filed as provided by Sec. 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions , and recommended Order herein shall, as provided in Sec. 102.48 of the Rules and Regulations , be adopted by the Board and become its findings, conclusions , and Order, and all objections thereto shall be deemed waived for all purposes. psychologist receives the battery of tests, all copies of the battery of tests shall be returned to Respondent. Fawcett Printing Corporation, 201 NLRB 964 (1973). It is also recommended that Respondent be directed to supply the Union with the scores made on the test battery by specific employee applicants for the position. I find without merit Respondent's contention that the scores made by the individual employees should not be released to the Union unless the Union secures the consent of the individuals concerned. The situation which obtains here was created by Respondent for its own advantage. The Union's obligation is to represent the unit of employees as a whole. Respondent may not frustrate this by requiring the Union to secure the consent of individuals in the unit in order to secure information relevant and reasonably necessary to the enforcement of the collective-bargaining agreement which exists for the benefit of all. Upon the foregoing findings of fact and conclusions of law, upon the entire record, and pursuant to Section 10(c) of the Act, I hereby issue the following recommended: ORDER22 Respondent, The Detroit Edison Company, Detroit, Michigan, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Refusing to bargain collectively with Local 223, Utility Workers Union of America, AFL-CIO, by refusing to furnish the Union with information relevant and reasonably necessary to the processing of the grievances filed on, behalf of employees represented by the Union pursuant to Section 9(a) of the Act. (b) In any like or related manner interfering with, restraining, or coercing its employees in the exercise of their rights guaranteed in Section 7 of the Act. 2. Take the following affirmative action which is necessary to effectuate the policies of the Act: (a) Within 10 days after notification by the Union of its selection of a qualified psychologist, submit to the individual selected by the Union copies of the battery of tests administered to employee applicants for the position of instrument man B at the Monroe power plant in November or December 1971, or January 1972, including the actual test papers of the applicants, in accordance with the provisions of the section entitled "The Remedy" set forth above. (b) Submit to the Union the actual test scores made by each specific named employee to whom the battery of tests was administered as set forth in paragraph 2(a) of this order. (c) Post at its Monroe power plant copies of the attached notice marked "Appendix." 23 Copies of said notice, on forms provided by the Regional Director for Region 7, after being duly signed by the Respondent's authorized representative, shall be posted by it for 60 consecutive days thereafter, in consipcuous places, including all places 23 In the event that the Board 's Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board " THE DETROIT EDISON COMPANY where notices to employees are customarily posted. Reasonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered' by any other material. (d) Notify the Regional Director for Region 7, in writing, within 20 days from the date of this Order what steps the Respondent has taken to comply herewith. APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL, upon request , furnish Local 223, Utility Workers Union of America, AFL-CIO, with informa- tion concerning the battery of tests given to applicants 1037 for the position of instrument man B, and the scores made by the applicants on the tests, which is relevant and reasonably necessary to the processing of the grievance filed on January 20, 1972, on behalf of applicants who were rejected for promotion to that position. WE WILL NOT refuse to bargain collectively with that Union by refusing to furnish the Union with such information. WE WILL NOT in any like or related manner interfere with, restrain, or coerce our employees in the exercise of their rights guaranteed in Section 7 of the National Labor Relations Act, as amended. THE DETROIT EDISON COMPANY Copy with citationCopy as parenthetical citation