Standard Times Publishing Co.Download PDFNational Labor Relations Board - Board DecisionsFeb 29, 1968169 N.L.R.B. 1129 (N.L.R.B. 1968) Copy Citation STANDARD TIMES PUBLISHING COMPANY 1129 Ottaway Newspapers-Radio, Inc., d/b/a Standard Times Publishing Company and Local 385, Laborers' International Union of North America, AFL-CIO. Case I-CA-5785 February 29, 1968 DECISION AND ORDER BY CHAIRMAN MCCULLOCH AND MEMBERS BROWN AND Jenkins On August 28, 1967, Trial Examiner Lowell Goerlich issued his Decision in the above-entitled proceeding, finding that the Respondent had en- gaged in and was engaging in certain unfair labor practices and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision. Thereafter, the Respondent filed exceptions to the Trial Examiner's Decision and a supporting brief and the General Counsel filed a brief in support of the Trial Examiner's Decision. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its powers in connection with this case to a three- member panel. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions and briefs, and the entire record' in the case, and hereby adopts the findings, conclusions, and recommenda- tions of the Trial Examiner only to the extent con- sistent herewith: The Trial Examiner found that Respondent vio- lated Section 8(a)(3) and (1) by discharging em- ployee John M. Travers and by granting certain benefits to its employees. We do not agree. 1. In February 1966, Respondent purchased the Standard Times Publishing Company. Thereafter, it continued to publish the vendor's daily newspaper, the New Bedford Standard Times, and retained the staff of the previous employer. Among those retained were John Travers, a janitorial em- ployee, and, Business Manager Robert K. O'Neill. Travers worked for the Standard Times from 1963 until his discharge on January 6, 1967. He performed janitorial duties on the 11 p.m. to 7 a.m. shift. It was his particular responsibility to clean the pressroom in the basement and the stairway running from the basement to the fifth floor. Travers' work was subject to frequent criticism. Prior to, April',; 1966, oral complaints about the con- dition of the pressroom, were lodged with O'Neill by Pressroom Foreman Arthur Robinson. Specifically, Robinson mentioned dirt on the windows and the lights, and the lack of attention given to the condi- tion of the locker and shower rooms. Written com- plaints appeared first in April 1966, when O'Neill received a memorandum from James H. Ottaway, Jr., Respondent's publisher and general manager, concerning ink smudges on the freshly painted posts and walls of the pressroom. Ottaway, Jr., ad- vised O'Neill to talk to the janitors about this. Since the condition of the pressroom was Travers' responsibility, O'Neill spoke to him on April 4 about Ottaway's observations. On June 1, Press- room Foreman Arthur Robinson, noting that the situation had not improved since his last complaint, complained again to O'Neill about dirt on the win- dows and lights and in the shower area of the press- room. About a week later, Robinson made the same complaints to Mechanical Superintendent Soren- sen. On June 21, Robinson again complained about the state of the pressroom to Sorensen and O'Neill. The latter spoke to Travers about these complaints on the night of June 23, going over every item men- tioned by Robinson, and he warned Travers that he could not tolerate that kind of work much longer. In early August, Robinson complained still another time about the same conditions in the pressroom. O'Neill again spoke to Travers, noting for his own records that Travers would have to go unless his work improved. Robinson's complaints led to an October meeting in O'Neill's office of O'Neill, Robinson, and Travers. The complaints were itemized and discussed. Travers stated that he would try to do better, and Robinson and O'Neill told him that his work was "very unsatisfactory" and could not be tolerated much longer. According to Robinson, there was some improvement in the condition of the pressroom after this conference. Criticism of Travers' performance was not limited to his poor cleaning in the pressroom. In the middle of November, O'Neill received word from Frank Waite, Respondent's night watchman, that the fire door in the pressroom was being wedged open.2 Although several janitors had, over the years, left fire doors in their areas open, O'Neill testified that Waite's report was the first informa- tion he had received on this subject in his 16 years with the Standard Times. Moreover, for most of the period during which janitors left fire doors open, Respondent was not the owner of the Standard Times. Consequently, its opportunity to acquire knowledge of these violations was no greater than the duration of its proprietorship since February 1966. It is significant that Travers was the only jani- tor who continued to wedge open a fire door in his area after Respondent informed the janitors in mid- ' Respondent's request for oral argument is hereby denied as the brie's 2 A regulation contained in the code of the city of New Bedford reads. and record adequately present the issues and the positions of the parties Doors shall be kept closed and latched or arranged for automatic closing. Blocking or wedging open of doors shall be prohibited 169 NLRB No. 156 1130 DECISIONS OF NATIONAL LABOR RELATIONS BOARD November that this practice had to end.3 O'Neill learned from janitor Darcy Whyte of Travers' failure to comply with his instructions. On December 2 O'Neill sent Travers a note which said: Do not keep the north pressroom door open in the future. It is a fire door and the weights should not be used to hold this door open. This is against the fire laws. Despite this admonition, Travers failed to comply with Respondent's orders. On Sunday, December 18, O'Neill discovered that the fire door in Travers' area again was wedged open while Travers was between the second and third floors, sweeping the stairs. The next day O'Neill spoke to Ottaway, Jr., and requested that Travers be discharged. He told Ot- taway, Jr., that "[Travers] wouldn't follow orders and wouldn't do his work properly." Ottaway, Jr., had to be out of town for a few days so he instructed O'Neill to present evidence of Travers' improper work to him when he returned. On December 22, the day before Ottaway, Jr., returned, O'Neill received another complaint from Pressroom Foreman Robinson about conditions in that area. Ottaway, Jr., and O'Neill discussed Travers on December 23 and decided to discharge him, ac- cording to the testimony of Ottaway, Jr.: because of a ... series of complaints ... that Mr. Travers was not keeping the pressroom properly clean nor responding to repeated requests to do so. We fired him because he was given a specific written order on December 2nd not to leave a fire door open which leads to one of the two main parts of the building which is a serious fire hazard area and then because on December 18 Robert O'Neill himself found this door open again in the same fashion after having given him a written order not to do this. Putting all these things together and even about the time we fired him we got another complaint from Arthur Robinson ... saying that this, that and the other thing aren't clean and taken together it appeared to me to show that John Travers was not doing his work. ... He literally forced us to fire him. Although Ottaway, Jr., accepted O'Neill's recommendation to discharge Travers on December 23, this decision was not conveyed to Travers until January 6, 1967. The proximity of the Christmas and New Year holidays caused Respond- ent to delay informing Travers of its decision. Travers did not receive the wage increase given to other janitors in January because Respondent had decided to discharge him before then and did not wish to reward him for poor work, although he had received regular wage increases in February and May of 1966. As noted earlier, Respondent took over the Stan- dard Times in early February 1966. Shortly thereafter it called a meeting of the janitorial em- ployees to ascertain and discuss their complaints concerning hours of work. This meeting set in mo- tion a process which culminated in Respondent's implementation of a new work schedule without any reduction in pay4 on January 6, 1967. The chronology set forth below reveals the dimension and seriousness of Respondent's efforts to obtain a revised work schedule which would both do justice to the janitor's objection to the current timetable, and also allow for the efficient performance of cleaning tasks on Respondent's premises. The search for such a solution began in earnest in June 1966. On June 10, Ottaway, Jr., asked O'Neill to try his hand at working out a 40-hour workweek with a rotation for minimal Sunday duties. In reference to the contents of the June 10 memo to O'Neill, Ottaway, Jr.'s, father, in a late June note to his son, suggested that giving the janitors some holidays might satisfy them. Again, on July 26, Ot- taway, Sr., informed his son that he would be in- terested in seeing what kind of schedule revision O'Neill produced. By August 4, Respondent had developed a new schedule calling for a 40-hour week with wage increases of 15 cents per hour. A further revision was worked out on October 3. Ap- parently, acceptance of this plan by janitors Whyte and Johnson required them to take a reduction in pay. Their refusal to assent to the plan was noted in an October 21 memorandum from Ottaway, Sr., to his son. On October 27, Ottaway, Sr., was in New Bedford. He met with his son and O'Neill and the three agreed upon a new schedule for the janitors with appropriate hourly wage adjustments. The wage rate adjustments necessitated by the changes in hours were budgeted in November 5 and December to go into effect for the first payroll period in calendar year 1967 which began on Friday, January 6.6 After the October 27 meeting, Ottaway, Jr., directed O'Neill to notify the janitors of these changes. On November 29, O'Neill called a meeting to explain the plan to them. He did not mention an effective date for the new schedule. Although the janitors were pleased with the ad- justed wage rate and were partially satisfied by the reduction in weekly hours from 48 to 45, there were a few vigorous complaints about the scheduling of their work. As a result of these complaints, O'Neill promised to work out the details of scheduling in a 8 Occasionally , after Respondent had determined to put a stop to the wedging of fire doors, janitors would still hold the basement door open with a barrel as they disposed of trash . This task took only a few moments and the janitor was never far from the door while it remained open. 4 Indeed , to make this change without a reduction in pay, Respondent had to increase the hourly wage rates of the janitors. 5 It is Respondent 's practice to budget by department, beginning in November of each year. 6 Respondent 's payroll period runs from Friday to Thursday. January 6 was the first Friday of that month. STANDARD TIMES PUBLISHING COMPANY 1 131 more equitable fashion. He was in the process of doing so on December 7, when Ottaway, Jr., sent a memorandum to his father informing him that O'Neill was in the final stages of drafting the schedule and that the new workweek for janitors would be going into effect in January "come hell or high water." On December 16, O'Neill completed the scheduling and he and Ottaway, Jr., decided to announce the changes at a meeting of the janitors on January 6. O'Neill told the janitors individually of their wage adjustments on the latter date. 7 The Trial Examiner found that Travers' discharge and the changes implemented by Re- spondent on January 6 were "inherently destructive of important employee rights" and that by engaging in such conduct Respondent violated Section 8(a)(1) and (3) of the Act.8 However, we do not appraise the record as did the Trial Examiner, and we there- fore are unable to accept his conclusions herein. In concluding that Travers was unlawfully discharged, the Trial Examiner noted that he "was a known active participant in the janitorial unit and was by reason of his past work record most vulnera- ble to discharge." This led the Trial Examiner to find that Respondent had seized upon independ- ently valid reasons for discharging Travers as a pretext to disguise its true motive, namely, "the discouragement of concerted and/or union activity by the janitors and the containment of resistance by janitors to Respondent's predetermined work schedule." Since the record reveals, as the General Counsel concedes, that Respondent had cause to discharge Travers, the Trial Examiner's conclusion cannot stand if the record also shows that Respondent did not know of Travers' union or concerted activity, and was not hostile toward unions. Such a showing would destroy any basis for inferring an improper motive in Travers' discharge. Together with other employees, Travers had shown an interest in union representation in the spring of '1966. His name and those of janitors San- tos, Perry, and Norcross were reported to Respond- ent by the Newspaper Guild. Apparently, the Guild did not sustain its initial desire to represent Respondent's janitors because Respondent heard nothing more from this organization after the summer of 1966. Apart from the interest he expressed with other janitors in the Newspaper Guild, Travers solicited cards for the Charging Party. On December 10, all of the janitors signed cards. In the presence of night watchman Waite,9 one of the janitors advised Travers to send the cards to the Charging Party. After Travers was discharged on January 6, O'Neill called janitors Santos and Norcross into his office to tell them what had happened. Upon learn- ing of Travers' discharge, Santos said to O'Neill that Travers would mail in the cards "to get back at the Standard Times." Norcross expressed a fear that he and Santos would be terminated next because they and Travers "were really involved in this union activity." O'Neill expressed surprise upon hearing about the authorization cards. He also assured both Santos and Norcross that Respondent had no intention of firing anyone. Travers' participation in concerted activity was unexceptional From the date it acquired the Stand- ard Times until Travers' discharge, Respondent held two meetings with the janitors. The first meet- ing, on February 10, was called by Respondent "to get to know the janitors better" and to receive their complaints. On November 29, Respondent held another meeting with the janitors to discuss its plans for changing the hours of work and adjusting the wages of janitors. The Trial Examiner found that in the middle of November Travers had asked O'Neill, on behalf of the janitors, to have a meeting concerning janitors' hours, implying that Travers was the moving force behind this meeting. How- ever, the undisputed testimony of Ottaway, Jr., and O'Neill indicates that after Respondent adopted a revised working schedule on October 27, Ottaway, Jr., asked O'Neill to speak to the janitors. There- fore, the request Travers made of O'Neill in mid- November could have, at most, only reinforced a decision previously reached by management.10 On December 7, O'Neill received a handwritten note containing a request for a meeting between Re- spondent and the janitors. Travers' role, if any, in this effort could not have been detected by Re- spondent since the note was signed by "all the janitors. " The foregoing facts show that Respondent had no knowledge of Travers' activity on behalf of the Union, nor knowledge of any special involvement by Travers in the affairs of the Newspaper Guild or in the concerted activity of his fellow janitors. With regard to Travers' activity on behalf of the Union, Respondent's awareness of it did not precede his 7 Janitor Whyte testified that he received a new schedule that evening. The Trial Examiner, apparently relying on O'Neill's testimony, found it "significant " that the plan was not committed to writing until Monday, January 9 The seeming conflict between Whyte's testimony and the findings of the Trial Examiner is, in reality, no conflict at all. The schedule which was committed to writing on Monday included janitor hours for the weeks of January 6 through April 10 The schedule displayed to Whyte on the evening of January 6 was apparently a specimen designed to con- vey an impression of what the new schedule would look like in print. 8 In support of this finding, the Trial Examiner relied on N L.R B v. Great Dane Trailers, Inc., 388 U.S 26. We do not think the special ra- tionale of that case applies to the circumstances surrounding Respond- ent's discharge of Travers and the changes it announced on January 6 Situations with factual patterns similar to this one are decided on the basis of Respondent's motive. See, for example, discussions of the motive requirement in the usual case of alleged discriminatory conduct in N L.R.B. v Brown Food Store, 380 U S 278, American Ship Building Co. v. N.L R.B., 380 U S. 300. 9 Waite died before the hearing. 10 To the extent that his views on the subject appear in the record, Travers favored Respondent's revision of the janitors' work schedule 1132 DECISIONS OF NATIONAL discharge. Only after Travers was terminated on January 6 did O'Neill learn from Santos and Nor- cross of the former's role in the Union' s organizing efforts. Such information could not have influenced a decision made on December 23.'' Travers' interest in the Newspaper Guild was one which he shared with janitors Santos, Perry, and Norcross. It was communicated to Respondent in the spring of 1966, nearly 1 year before Travers was terminated. Hence we conclude that Travers' Guild activity-remote, insubstantial, and, as far as the record shows, no greater than that of Santos, Perry, and Norcross-played no part in Respond- ent's decision to discharge him. We also find that Travers' involvement in the janitors' concerted activity did not lead Respondent to accord him the special attention which might devolve upon the leader of a protest. Travers did not press O'Neill or Ottaway to call meetings. He merely requested one meeting after Ottaway, Jr., had already decided that one should be held and had instructed O'Neill to hold it. The December effort to obtain a meeting between O'Neill and the jani- tors could not be credited to any particular janitor as the request was collectively signed. Moreover, not only did Respondent have cause to terminate Travers, and lack the requisite knowledge of his protected activities, but the record is also devoid of evidence of any hostility on Respondent's part toward unions , an attitude from which, if found, an improper motive might other- wise be inferred. In view of the existence of valid reasons for Travers' discharge, Respondent's lack of knowledge of his union activities prior to the date it fired him, his failure to stand out as a leader of jani- torial protest, and the absence of animus on the part of Respondent, we conclude that his discharge was not discriminatory. 2. The Trial Examiner found that both Travers' discharge and the announcement of the new work schedule with its attendant wage adjustments were bound together by Respondent's desire to thwart union organization among its janitorial employees. We have already indicated that Travers was discharged for cause. This finding breaks one im- portant link in the Trial Examiner's chain of reason- ing. The other link is, in our judgment, equally without support. The evidence does not support a finding that Respondent perceived any connection between Travers' discharge and the implementation of the janitors' revised schedule. Respondent had been planning for a change in the janitors' working hours long before the deterioration of Travers' work became a problem. It continued thereafter to discuss, propose, and revise such plans, and in- cluded Travers in each revision up to the date of his discharge. The fact that both Travers' discharge and the new schedule were announced to the jani- tors on the same day is of no significance, for LABOR RELATIONS BOARD Respondent, we find, reached final decisions with respect to these matters at different times and on the basis of separate and appropriate considera- tions. That the two decisions made a week apart in December 1966 were not put into effect until the same day in January 1967 is adequately explained on the basis of adherence to customary business procedures in one instance and a desire not to release an employee in the midst of the holiday season in the other. In view of the foregoing, we find that the General Counsel has not proved by a preponderance of the evidence that Respondent, by discharging Travers and by announcing changes in the wages and hours of its janitors, violated Section 8(a)(1) and (3) of the Act. Accordingly, we shall dismiss the complaint herein in its entirety. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board hereby orders that the complaint herein be, and it hereby is, dismissed in its entirety. I I The record furnishes no basis for inferring that Respondent learned of Travers' union activity from night watchman Waite. TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE LOWELL GOERLICH, Trial Examiner: On charges filed by Local 385, Laborers' International Union of North America, AFL-CIO, herein called the Union, the General Counsel of the National Labor Relations Board, herein called the Board, on behalf of the Board by the Re- gional Director for Region 1, on March 1, 1967, issued a complaint and notice of hearing in which the Standard Times Publishing Company, was named the Respond- ent.' It was alleged that the Respondent had engaged in and was engaging in unfair labor practices affecting com- merce within the meaning of Section 8(a)(1) and (3) of the National Labor Relations Act, as amended, herein called the Act. The Respondent filed timely answer denying that it had engaged in or was engaging in the unfair labor prac- tices alleged. This case was heard on March 29, 30, and 31 and April 25 and 26, 1967, at New Bedford, Massachusetts. Each party was afforded full opportunity to be heard, to call, to examine, and cross-examine witnesses, to argue orally on the record, to submit proposed findings of fact and con- clusions of law, and to file briefs. All briefs have been reviewed and considered by the Trial Examiner. Two issues were presented for the Trial Examiner's consideration. The first was whether John M. Travers, a janitor, was discharged on January 6, 1967, in violation of Section 8(a)(1) and (3) of the Act. The second issue was whether wage increases and adjustments of hours, I At the hearing the name of the Respondent was corrected by amend- ment to read Ottaway Newspapers-Radio, Inc., d/b/a Standard Times Publishing Company. STANDARD TIMES PUBLISHING COMPANY 1133 which were announced on January 6, 1967, shortly after the discharge of employee Travers, were announced and put in effect in order to discourage membership in and ac- tivity on behalf of the Union. Upon the whole record and upon his observation of the witnesses, the Trial Examiner makes the following: FINDINGS OF FACT AND CONCLUSIONS 1. THE BUSINESS OF THE RESPONDENT In February 1966 the Respondent acquired certain as- sets of the Standard Times Publishing Company and con- tinued publishing a daily newspaper captioned New Bedford Standard Times with a daily circulation of around 70,000. James Ottaway, Jr., became the publisher and general manager of the newspaper. Robert K. O'Neill remained its business manager.2 At all times material herein, the Respondent was a cor- poration duly organized under and existing by virtue of the laws of the Commonwealth of Massachusetts' and has maintained a place of business at 555 Pleasant Street in the City of New Bedford, County of Bristol , and Com- monwealth of Massachusetts, and is now and continu- ously has been engaged at its New Bedford plant in the publication, sales, and distribution of daily and Sunday newspapers. Respondent, in the course and conduct of its business, causes and continuously has caused at all times herein mentioned large quantities of paper used by it in the publication of its newspapers to be purchased and transported in interstate commerce from and through various States of the United States other than the Com- monwealth of Massachusetts. The Respondent derives gross income exceeding $200,000 annually from the sale and distribution of said newspapers. The Respondent owns eight newspapers. Respondent admits and the Trial Examiner finds that the Respondent is and has been at all times material herein an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. II. THE LABOR ORGANIZATION Local 385, Laborers' International Union of North America, AFL-CIO, is a labor organization within the meaning of Section 2(5) of the Act. III. THE UNFAIR LABOR PRACTICES First: John M. Travers was one of six janitors em- ployed by the Respondent at its New Bedford plant. He was hired as a janitor by the Respondent's predecessor on October 3, 1963, and was discharged by the Respondent on January 6, 1967. He worked the 11 p.m. to 7 a.m. shift. Travers performed janitorial duties in the Respond- ent's pressroom and swept the stairway running from the basement of the Respondent's plant to the fifth floor. Until April 1966 Travers performed his assigned janitori- al duties in a satisfactory manner. Thereafter, his work became subject to criticism. Complaints3 originated from personnel in the pressroom and later concerned Travers' tendency to wedge open a fire door which hereafter will be referred to as the pressroom fire door. Deficiencies in his work performance persisted in varying degrees until the date of his discharge.4 Travers' duties brought him within the vicinity of the pressroom fire door 5 which is located between the press- room and a room which is adjacent to the boilerroom. Another fire door separated this room from the boiler- room. While working in the area of the pressroom fire door Travers was accustomed to wedge open the door because it was "too hot down there." Blocking or wedging the door open was prohibited by city ordinance. According to Ottaway, Junior, a "stand- ing order stood" before he arrived that the fire doors were supposed to be closed in the areas "where they should be closed." No written rule was produced on the subject. Employees other than Travers had wedged open the pressroom fire door and it was not unusual for other fire doors in the Respondent's plant to be left ajar. Of the six janitors employed by the Respondent, Travers was assigned to the "most responsible area in the plant." O'Neill, who personally supervised the janitors, continued Travers in this assignment after his work began to deteriorate "because [he] would talk to John [Travers] and he would improve, and then he would go back down hill again." According to O'Neill he had given no thought to transferring Travers to some other area or to discharging him prior to December 18, 1966. In fact, as late as December 16, 1966, O'Neill had no intention of firing Travers and thought at that time he "could be saved" and "would do his work properly." Two days later, finding the fire door wedged, O'Neill determined to recommend Travers' discharge which recommendation was accepted by Ottaway, Junior, on December 22, 1966. Travers was not actually fired until 15 days later on January 6, 1967, although on December 22 a complaint about Travers' work was received from the pressroom foreman, and information was received that the press- room fire door had been wedged on December 20, 26, and 28, 1966. Between December 19, 1966, and January 6, 1967, neither O'Neill nor Ottaway, Junior, conferred with Travers about his objectionable work habits nor his pending discharge. In any reprimands Travers was al- leged to have received the word "discharge" had not been used; "couldn't tolerate" was the severest word em- ployed. Other than a written note from O'Neill in which he was informed not to keep "the north press room open in the future," Travers had received no written communications about his work habits from O'Neill. Prior to December 18, 1966, the last complaint had been lodged against Travers in October. Travers received a wage increase on May 27, 1966, 2 O'Neill had been employed with the newspaper for 16 years and had been the business manager for 6 years a In June 1966 O'Neill requested Pressroom Foreman Arthur Robin- son to put any complaints against Travers in writing. 4 The Respondent was at a loss to explain the deterioration of Travers' work performance O'Neill testified, "I'd like to know the answer, myself, why a man would go along for two and a half years and be, you know, doing an adequate job and all of a sudden Just not care." 5 Pressroom Foreman Arthur Robinson described the normal use of the door as follows People walking in and out of the press room , sometimes bringing in a little merchandise. That is all. There is an elevator well People travel from the fourth and fifth floor down to the basement and use the door to enter the press room. 6 O'Neill testified, "I still felt at that time [December 16, 1966] that he could be saved; that he would do his work properly and he-it's hard to find good ,lamtors , and we have good janitors and we want to keep them We felt badly he didn 't turn out." 1134 DECISIONS OF NATIONAL LABOR RELATIONS BOARD "when everybody got one and was in the plan to have one in January of 67." Travers had also been scheduled for a wage increase in October 1967. Second: Shortly after the Respondent acquired the Standard Times, on February 3, 1966, Ottaway, Junior, addressed a letter to "Dear Standard-Times Associate," a copy of which was available to all hands. A part of the letter read, "I invite you to come and talk to me if you have any questions about our other newspapers and radios, our family, or our plans here. My door is open, but please make an appointment with Jim Besse first." O'Neill had reported to Ottaway, Junior, that the jani- tors were dissatisfied and were "unhappy about the forty- eight hour week and wanted to cut it down." Upon the suggestion of Ottaway, Junior, a meeting was arranged by O'Neill with the janitors for February 10, 1966, at 11 p.m. It was a "to get to know the janitors better" meeting and to air the janitors' complaints. Ottaway, Junior, summed up the substance of the meeting in a memoran- dum to Ottaway, Senior, his father: We talked with six janitors Feb. 10 at 11 p.m. and they seemed to feel strongest about: 1. working 10 holidays, although you do allow only 4 hours those days. 2. working six days a week. 3. working until 7 a.m. one morning and returning that night. 4. medical benefits. We talked about search for better plan. Thereafter discussions commenced among O'Neill and the two Ottaways concerning "some kind of scheme" that would reduce the weekly hours to 40 "without penaliz- ing" the janitors' "take home pay." The conferees worked on a plan in June and July and "right through the summer" until they "came up" with a plan in October. In the meantime "early in the spring" (about the time Travers' troubles commenced) the Respondent received a notification from the Newspaper Guild that some of its employees, including janitors Travers, Perry, Santos, and Norcross, had signed authorization cards.' The Guild or- ganization campaign petered out later in the summer. During the same period O'Neill had received both oral and written complaints about Travers' work. Written complaints had been lodged by Press Foreman Arthur Robinson bearing dates of June 7, June 21, and August 4, 1966. The complaints concerned generally the condi- tions in the shower and locker room and the lights and windows.8 In October O'Neill called Travers into his office and told him he had been receiving complaints and that he ' From this information Ottaway, Junior, "assumed Travers was in- terested in the Union." 8 Robert Fitzsimmons, chapel chairman of the pressroom, referred to the complaints as "standard complaints." " O'Neill did not specifically deny this testimony . Travers' testimony appears plausible in view of O'Neill's testimony that as late as December 16, 1966, he thought Travers could be "saved" and is credited. 10 In a letter dated November 7, 1966, James H. Ottaway, Sr., described the new plan for janitors as follows: On October 27 when I was in New Bedford, you, [Ottaway,Junior] Bob O'Neill and I okayed a new schedule for the janitors which in- would have to do a better job. O'Neill testified: I told him what the complaints were, and he said, "Well, Robbie doesn't like me", meaning Mr. Robin- son. So, I says, "Well, I'm having Robbie come up- stairs to meet with us," so I had Mr. Robinson come upstairs and upon entering my office Mr. Robinson began discussing the things that weren't being done in the press room, and Mr. Robinson got quite ir- ritated; and all Travers would say is that, "Robbie, you don't like me. I can't please you." Travers testified that after Robinson had left he said, "Mr. O'Neill, I said, I am trying to do the best I can and he is all the time complaining." O'Neill responded, "Well, I wouldn't pay too much attention, try to do the best you can do."° On October 27, 1966, the new plan for janitors was ap- proved by Ottaway, Senior.10 On November 17, 1966, although the fire door had been wedged open prior to such date, O'Neill first learned that the fire door in Travers' area had been wedged open when he received a note from Frank Waite, the night watchman. O'Neill immediately inquired of William Per- ry, a janitor, whether he had wedged the door open. Upon Perry's affirmative answer O'Neill said, "Bill, please don't do it again." On the same night O'Neill asked Wil- liam D. Whyte, another janitor, to tell anyone wedging the pressroom fire door to cease because it was against the fire laws. On this subject Whyte, who is also known as Darcy Whyte, testified: 11 He [O'Neill] said, "Darcy, I am tired of getting complaints about the wedge being between the door in the basement." He said, "Robbie complains all the time about it," and he said that he had seen the wedge in the door when Travers is on and I said, "Well, I don't think Travers alone does it. I said, I do it and most of the janitors do it and most of the em- ployees that go down there do it." He said to me if I saw anybody to tell them... . Thereafter Whyte found the door open with the wedge and spoke to Travers about it. As related by Whyte: ... I said to Mr. Travers, "Mr. O'Neill doesn't want the door left open with the wedge," so he said to me, "You are a company man keep quiet. It is too hot and I need some air." He said, "I am not going to get a heart attack or get injured and not be able to holler to somebody for help." That is what he said to me and I don't blame the guy. Whyte said that it was "usually warm" in this area. At the time (November 17, 1966) O'Neill did not take up the matter of the wedged fire door personally with Travers. Around the same time, at the suggestion of the janitors, Travers informed O'Neill "that on behalf of all the jani- tors they would like to have a meeting with him to discuss change of hours from forty-eight to forty." Travers told volves a five-day week. In order for the men to earn approximately their same salaries, you were planning to have them work a nine-hour day for five days. The letter indicated that the "total janitor payroll" would be increased from $27,988 to $28,363, an amount of $375. The letter ended, "We hope that the janitors are happy and that they have accepted this." 11 Whyte impressed the Trial Examiner as an honest, reliable, and straightforward witness . His testimony is credited . He had been employed at the Standard Times for 26 years. STANDARD TIMES PUBLISHING COMPANY 1135 O'Neill that the "boys were tired of working forty-eight hours and they wanted a change from forty-eight hours to forty hours."12 On November 29, 1966, 33 days after the new plan for janitors had been approved , the meeting between O'Neill and the janitors occurred as requested . O'Neill advised the janitors that he had been working on a schedule of "hours and wages" for several months and explained a proposed schedule for a 45-hour week , 9-hour day, 5 days a week which provided that "[e]ach man had two days off in a row , and teammate so called would cover for him in this area." O'Neill indicated that if the hours were cut from 48 to 45 and offdays were allowed it would amount to an increase of 15 cents an hour. O'Neill observed that the janitors "didn't want it."13 At the meeting ". . . Mr. Travers said to Mr. O'Neill, `Mr. O'Neill have you got any complaints against me' and Mr. O'Neill said , `No, no, if I have don't worry you will know about it!" 14 Three days later , on December 2, 1966, O'Neill trans- mitted a note to Travers , " on the subject of the press- room fire door. 16 Five days later on December 7, 1966, Travers, with the concurrence of the other janitors , delivered a letter in his handwriting to O'Neill as follows: Mr. O'Neil the Janitors would like call a meeting with you to discuss the 40 Hr per wk. The last meet- ing we had with you the Janitors felt they was a lot of Holes in you last plan. We hope you come with much a better plan than the last one. YOURS accomplish as far as scheduling janitor's hours is con- cerned, there was no reason to respond to that note." Between November 29, 1966, and December 16, 1966, O'Neill revised the plan 17 he had submitted to the janitors on November 29, 1966. The plan was approved by Ottaway, Junior, on December 16, 1966, at which time it was determined to put the plan into effect on January 6, 1967,18 without further discussion with the janitors and whether the janitors liked it or not.19 According to O'Neill on December 16, 1966, it was also decided to have a meeting with the janitors on January 6, 1967, "for primarily, sir, the wage increase plus the reduction of hours to the forty-five hour week. '120 According to O'Neill on Sunday, December 18, 1966, at 11 o'clock, O'Neill appeared at the Respondent's plant at which time he heard a radio "blaring." He followed the sound of music to the pressroom where he found the fire door leading to the boilerroom and the fire door leading to the north pressroom ajar. O'Neill "slammed" the doors and "hollered" for Travers in the pressroom; he received no answer. He again "slammed both doors because he was so mad." Travers met him in the staircase where he had been sweeping between the second and third floors. O'Neill asked him whether he had received the note of December 2. Travers answered in the affirmative. O'Neill further detailed the incident: I says why did you persist on keeping this door open. He says it's too hot down there. I said why don't you open the windows. You've got windows to open. He said it's too hot and so I blasted him. In fact, I was so mad that after I had to walk around the block, and he was out of his area. Travers' version differed in some respects from that of O'Neill. Travers said that he was approached by O'Neill FROM ALL THE JANITORS while he was sweeping in the vicinity of the fire door. On the same day Ottaway, Junior, addressed a letter to O'Neill and his father: Bob is in the final stages of making up schedule plans, and we will have the new janitor five-day work week going by January 1, 1967, come hell or high water! Three days later, December 10, 1966, all the janitors signed authorization cards for the Union, which were ob- tained and retained by Travers. O'Neill testified that he brought the janitors' note of December 7 to Ottaway, Junior's, attention. As put by O'Neill no response was made because "I said I had no reason to respond because I knew that what I hoped to 12 O'Neill testified that he retained no recollection of Travers' request for a meeting of the janitors. However , he said that he did not deny that Travers might have "stuck his head into the door" and said , "When are we going to have a meeting. " In view of O'Neill's uncertainties , Travers is credited on this subject 13 The janitors proposed that the janitors "work two weeks forty hours and one Sunday off of eight hours and make it forty eight hours." O'Neill responded that the "company couldn 't afford that because it would be Just like giving . a raise " 14 Whyte's credited testimony which was corroborated by janitors Per- ry, Santos, and Travers. 15 O'Neill testified that he sent the note to Travers "after Darcy Whyte had told [him] what had transpired in that conversation," he "figured" he ought "to get into it directly with John " 1s The note was as follows John: Do not keep the north press room door open in the future It is a fire door and the weights should not be used to hold the door open. This is against the fire laws. O'Neill said, "John, you know you are supposed to keep this door closed," to which Travers replied, "Mr. O'Neill it is hot here and I am working and this place is like an oven, but I will close the door." Travers further testified, "He said, `John, you know I sent you a note about keep- ing the fire door closed' and he talked nice and he says, `Because it is kind of a fire violation' or something like that and he told me to try and keep it closed." According to O'Neill the fire door incident "triggered" his request for Travers' discharge which was transmitted to Ottaway, Junior, on the following day. O'Neill further related that his "final decision was reached" when he received another note from Foreman Robinson on December 22,1966 .21 19 The revision concerned mainly the scheduling of the "forty-five hours over the full week properly " 18 O'Neill testified that the Respondent 's action taken on December 16, 1966 , was withheld from the janitors and not published until January 6, 1967, for no reason 19 In this respect it is significant that the Respondent 's prior attitude as expressed by O'Neill had been "I would not force them into a schedule which they did not want. It wouldn't be democratic." The Ottaways' at- titude was expressed by O'Neill, "They didn't want to have me put something in that the janitors didn't want " O'Neill further testified, " they wouldn't do that [put the plan in effect whether or not the Janitors approved it] because they were doing this to do something for the janitors " 20 Referring to the date of December 16, 1966, O'Neill testified that "John Travers was at that time to have participated in that increase." 21 O'Neill testified that "it was that [fire door incident] coupled with my having gone to Mr. Ottaway on the 19th saying that we ought to discuss his discharge, and . on December 22nd, three days later, I got another complaint from the press room foreman . . 1136 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Ottaway, Junior, responded to O'Neill's recommenda- tion that it was "a serious thing to fire somebody," and said that he would like to know the whole history of why O'Neill thought Travers should be fired.22 O'Neill ob- served that Ottaway, Junior , "wanted to be sure that [O'Neill] had enough reason to discharge him." Ottaway, Junior, who was going away for a couple of days, instructed O'Neill to "have whatever you have to present me ready at that time." About the same time a letter dated December 16, 1966, was shown to the jani- tors from Ottaway, Senior , a part of which read: "Jim, Jr. and Bob O'Neill have told us on nu- merous occasions how nicely you keep the Standard- Times building, and we want to add our thanks to theirs." Travers name was mentioned. According to Ottaway, Junior , O'Neill asked him whether he should show the letter to Travers. Ottaway, Junior, replied, "My God, show it to him, Scrooge, why be so small about it." On December 2323 Ottaway, Junior, concurred in the discharge of Travers. Ottaway, Junior, testified that Travers "literally forced us to fire him." Ottaway, Junior, further stated that "we just couldn't let this go on any farther and that he [Travers] was insubordinate in not following the written and verbal orders." In respect to when Travers should be told of his discharge Ottaway, Junior , testified: I said to Bob, " I don 't think this is a very nice time to fire Mr. Travers. It is the day before the Christmas weekend" and I felt sorry for him and I didn't think this was a very nice time to fire somebody. I said, "Let's do it after Christmas and the New Year's Holiday." At that point it was decided to do it some- time after the first of the year. It was also decided that since we knew we were putting-changing the work schedule and putting in a wage increase in the first working week of January that we did decide that he be fired before the wage change was made, because we didn 't want to reward him for this not fol- lowing these orders and that is how he came to be fired on the 6th of January.24 22 According to O'Neill he had in hand the complaints from the press- room foreman and mechanical superintendent and had referred to the fire door problem . Ottaway, Junior , was already familiar with Travers' dere- lictions. He had written a memo to O'Neill after the pressroom had been repainted drawing attention to smudges which the janitors were not clean- ing off. At that time Ottaway wrote "please leave them a strong order on this and see that the paint is kept clean ." In September , Ottaway testified, Foreman Robinson had given him "quite a tongue lashing " about the "poor condition of the locker room, the urinals and the whole set up in the area where the pressmen have their locker room ." Ottaway, Junior, in- spected the condition and said to O'Neill "let 's do something , let's clean this up. What 's wrong here." 23 Sometime during this period Travers put a note from the janitors into the mail slot of Ottaway, Junior, requesting a meeting . Ottaway, Junior, denied receiving the note. 24 The following testimony of O'Neill refers to the same subject matter: Q. However, other incidents intervened -the 26th and 27th you say about leaving the fire door wedged open, and still you were going to continue this Christmas leniency? You were not going to terminate his employment earlier even after these events arose? A. Well, we do have night watchmen and other janitors who do follow orders , and every time they saw the fire door - particularly our night watchman - that way, they would write it and make sure it was corrected. a Although Ottaway, Senior, did not approve discharges "in every case," Ottaway, Junior, consulted with his father in respect to the discharge of Travers. As put by Ottaway, Junior, "I told him I thought this was a serious matter and I wanted to know if he had any other objec- tions or ideas or questions."25 Ottaway, Junior, testified that he did not personally discuss the discharge of Travers with Travers; that he never talked to Travers personally about his work habits; and that he did not tell O'Neill to advise Travers that if the complaints continued he would be discharged. Travers was not specifically threatened with discharge.26 Except for the note on the fire door Travers received no written complaints from O'Neill. Between December 18, 1966, and January 6, 1967, neither O'Neill nor Ot- taway, Junior, confronted Travers with the complaints against him. Moreover, O'Neill said that he did not confer with Travers every time Robinson complained. Indeed about a month before Travers was discharged janitor Whyte informed O'Neill that Travers was not keeping the stairway landing on the second floor clean. There is no evidence that O'Neill called this matter to Travers' atten- tion. As to the fire doors the record is replete with evidence that employees other than Travers had wedged open the pressroom fire door. No disciplinary action, warnings, or written instructions were issued to them. Indeed even after the written instructions to Travers were delivered, the fire door was observed open during periods when Travers was not present27 at the plant. Fire doors in other areas of the plant were permitted to remain open without reprimand from management. On December 22, 1966, O'Neill received another note from Robinson as follows: Would you please have the Press Room cleaning improved. The lights are dirty, the tubes in the lights are black on top and have not been cleaned for some time. Also the tile in the shower room should be cleaner. The windows are only cleaned occasionally. At the time this note was not brought to Travers' atten- tion. Q. Christmas came and Christmas went , and on December 26th there was another incident of dereliction of responsibility and another one on December 27th ; yet, Mr. Travers was retained. A. I think that shows the Christian attitude of the Standard -Times. Q. In fact , he was retained up until the first of the year; in fact, ac- tually until January 6th. A. It was decided to discharge Travers on January 6th , and it was decided at the meeting with Ottaway on December 23rd at which I adhered to. 28 Some doubt is cast upon whether the decision to discharge Travers was reached on December 23 since Ottaway, Junior, testified , "Well, I asked Bob on that Monday the 19th to show me the complaints and writ- ten reports on the case when I came back from New York and I wanted to review that before I even proposed to my father that we should fire him. I didn't know the facts or all of the facts at that time." 26 Travers testified that O 'Neill "said to try to do better, try to improve or something like that but he never gave any -say that I was going to get through or that he was going to fire me." O'Neill testified, "Not in those words, [have to let him go] but words to that effect. Not that the newspaper would let him go. I said it would not tolerate this much longer and finally I said I cannot tolerate it any longer." 21 Whyte so testified . Whyte further testified , "Well, sometimes you go in and the pressmen would be working on some special issue and you would see the wedge there." Perry testified , "that the door was open [w]ith a wedge stuck in between the door or sometimes they use these big things that they put the rolls of paper on and they have them shoved up against the door, to." STANDARD TIMES PUBLISHING COMPANY 1137 About January 3, 1967, Ottaway, Junior, testified that a replacement for Travers was discussed with O'Neill. On January 5, 1967, Travers delivered the union authorization cards to the Union. On January 6, 1967, about 6:30 a.m., O'Neill for the first time informed Travers of his immediate discharge. Travers described the incident. He took out an envelope and he presented me with a check and he said he was discharging me and I asked him what the reason was why he was discharg- ing me and he said he was discharging me because he had a lot of complaints about my work and stuff like that and then I reminded him, I said, "Well, at the previous meeting that we had I believe in November I asked you and all the other fellows asked you if you had any complaints about my work and you said there wasn't any." I told him, "I know the reason why you are firing me." He said, "Well, you can think what you want." He said, "Furthermore, I don't give a damn what you do," or something like that.28 Five or ten minutes after Travers' discharge O'Neill called janitors Santos and Norcross into his office and told them that he had discharged Travers and there would be a meeting of the janitors at 5 o'clock that afternoon.29 During the course of the conversation Santos told O'Neill that he "wished" that O'Neill had not fired Travers because he would mail in the union cards "to get back at the Standard Times because he's mad at the Standard Times. 11311 O'Neill assured Santos and Norcross that they "weren't getting fired," and that they should not think that they were going to be next to be fired. Norcross said, "Well, the way things have been going right along I guess I am going to be the next man out." O'Neill asked "Why do you think like that?" Norcross responded that he told him that Ray Duphilly31 threatened to fire him and all the rest of the janitors. Norcross continued "So I figure that John Travers has been fired and I will be next and Jimmy Santos will be next because we were the three that were really involved in this union activity." Norcross added, "I don't think you love us too much knowing that we have been in union activities.... That is the reason I think I am going to be fired." O'Neill responded, "We have no inten- tion of firing anybody." O'Neill said he was surprised to learn of the union authorization cards "because they [the janitors] knew [he] was working on a schedule. They knew of the wage increases they were going to get ... and [he] didn't know how much more they could expect [him] to do for them . [he] had been their friend...." Pursuant to the notice given on January 6, 1967, the meeting of all janitors except Travers was held at 5 o'clock on January 6, 1967.32 O'Neill and Ottaway, Ju- nior, appeared at the meeting. Whyte, whose testimony has been credited, testified that he received a telephone call from O'Neill's secretary about 4:40 p.m. Whyte was informed that he should appear immediately for a meet- ing. Upon arriving at the plant Whyte remarked to the secretary "I guess the guys are in the gas chamber." Whyte entered the meeting room at which time Ottaway, Junior, was talking. According to' Whyte, Ottaway, Ju- nior, was saying, "We need you janitors and you are doing very good work, but don't worry about Travers, . he went against the rules of the organization and I asked him to do his work and he didn't do his work and we had to let him go." Whereupon Santos commented to Ottaway, Junior, "Don't be surprised if you should get a letter from the Labor Board telling you because the cards were turned in yesterday." Ottaway said "The Labor Board can't make us take back Travers." Ottaway left the meeting, after which O'Neill commented, "Well, boys, I will try to work on this thing as best I can." The meeting concluded and as the employees were leaving O'Neill said, "You fellows one after the other can come back in." According to Ottaway, Junior, he said at the meeting, "It doesn't matter whether there are cards or not we fired John Travers because he didn't do his work." He further told them that it wasn't "easy to hire janitors." Ottaway said that he talked to the janitors both because he learned of the cards and "wanted to make it clear the reason that John was fired." In explaining the reason for Travers' discharge, the fire door incident was not mentioned at the meeting or other- wise explained to the janitors as a reason for Travers' discharge, nor was it mentioned to Travers at the time of his discharge. O'Neill said that in talking to the janitors individually after the meeting on January 6, 1967, he was following the "normal" practice. His reason was stated thusly, "I feel and have always felt that a man is entitled to talk about his wage in privacy; and even though there is a scale being adhered to and presumably each one knows what each other is making, I still felt that the janitors and other people in my charge should be talked to personally because they may have some questions about other mat- ters at the same time." At Whyte's interview O'Neill informed him that he would receive a raise and added, "You fellows, don't tell each other, don't let each other know. It is personal busi- ness and don't tell anybody." At Perry's interview O'Neill also advised him that he would receive a raise. Perry was told that he was to receive 15 cents and in June he would receive 10 cents. At the interview Perry learned for the first time about a wage increase. At Norcross' interview O'Neill told Norcross that since he had been employed for almost 5 years he would "get a little bit more." Norcross was raised from $85.90 a week to $90.25. 28 Of the discharge incident O'Neill testified that he said, "John, I will not tolerate this type of work any longer because you are not doing your work properly and you are not following my direct orders, and I have been talking to you about this since last June and it has been going on and on and on and you will just not cooperate with me in any way, and I'm discharging you effective immediately." 21 O'Neill' testified, "I didn't want them wondering what I was doing rushing in in the dead hour of that morning, so I told them that I was discharging John Travers for not doing his work properly, and we'd have a meeting at five o'clock " 38 O'Neill reported the conversation to Ottaway, Junior. 3' Ray Duphilly had been the supervisor of the janitors until supervi- sion was assigned directly to O'Neill. 32 O'Neill testified that while he had scheduled the January 6 meeting on December 16, 1966, he "had no reason" to delay notifying the janitors until January 6, the day of the meeting. In this respect it is significant in evaluating whether the meeting of January 6 and the institution of the plan was improvised in that the plan was not committed to writing until the fol- lowing Monday. Perry, whose hours had been 4 p.m. to 12 a . m, learned at 5 p.m. on January 6 that his hours starting that night would be 4 p in. to 1 a in. Whyte, whose hours had been 6 p.m. to 2 a .m., learned at 5 p.m. on January 6 that his hours were going to change that night . Whyte was called from his supper to attend the meeting , and Ottaway, Junior, was asked that day "to come in to speak with the men." 1138 DECISIONS OF NATIONAL LABOR RELATIONS BOARD At Santos' interview O'Neill said "Jim, we gave you the forty-five hours and now we are going to give you an increase in your pay. Your increase is going to start February the 10th that is your anniversary." This was the first knowledge that Santos had that he was to get a raise. On the same day O'Neill said to Whyte, "Darcy, you think that I did wrong?" Darcy responded "Well, you are the boss and I guess you are right doing it. I don't blame you, the guy was kind of tough all right." Third: Section 8(a)(3) of the Act provides: It shall be an unfair labor practice for an employer- (3) by discriminating in regard to hire or tenure of employment or any term or condition of employment to encourage or discourage membership in any labor organization:. . .33 In N.L.R.B. v. Erie Resistor Corp., 373 U.S. 221, 223, the Supreme Court said "Under Section 8(a)(3), it is un- lawful for an employer by discrimination in terms of em- ployment to discourage `membership in any labor or- ganization ,' which includes discouraging participation in concerted activities." [Emphasis supplied.] Section 7 of the Act guarantees the right of employees "to form, join, or assist labor organizations ... and to en- gage in other concerted activities for the purpose of col- lective bargaining or other mutual aid and protec- tion. . During the period herein in question, all six janitors were availing themselves of these rights. Their involve- ment in protected concerted activities was open. There is direct evidence that the Employer knew that the janitors were resorting to group action to press their complaints against the Employer and were hostile to its plan. There is direct evidence that Travers and three other janitors had authorized the Guild to act as their bargaining agent in June 1966. Furthermore there is direct evidence that the janitors' affiliation with a union, as well as the fact that Travers held the executed union authorization cards of the janitors, was brought to the Respondent's attention on January 6, 1967, immediately after the discharge of Travers but before the Respondent had announced the in- stitution of its new work schedule and wage increases. Thus, in. the context, it is germane to the assessment of the employer's real motive34 to determine whether the employer's designed course of action 35 carried with it "unavoidable consequences which the employer not only foresaw but which he must have intended."36 Reasonable inferences drawn from the evidence reflecting upon the employer's motive are sufficient to support a finding in this regard37 for the Board and its Trial Examiners may, without direct proof, infer illegal and discriminatory con- 33 In the case of Radio Officers' Union of the Commercial Teleg- raphers Union, AFL V. N.L.R.B., 347 U.S. 17, 42, the Supreme Court said of Section 8(a)(3): "The language of Section 8(a)(3) is not ambiguous. The unfair labor practice is for an employer to encourage or discourage membership by means of discrimination." 3' The court has said in N.L.R.B. v. Lipman Brothers, 355 F.2d 15, 20 (C.A. 1): In evaluating these discharge situations the pivotal factor is motive. N.L.R.B. v. Whitin Machine Works, 204 F.2d 883, 32 LRRM 2201 (1 st Cir. 1953). 35 Ottaway, Junior , testified that the culmination of the events of Janua- ry 6, 1967, was "by design." 38 Cf. N.L.R.B. v. Erie Resistor Corp., 373 U.S. 221,23 1. 39 In N.L.R.B. v. Lipman, supra, 21, the court said, quoting from "El Impartial," Inc. v. N.L.R.B., 278 F.2d 184, 187 (C.A. 1), "Such in- ferences, if reasonable, are not to be set aside by the court." In N.L.R.B. v. Melrose Processing Co., 351 F.2d 693, 698 (C.A. 8), the court opined: duct by an employer.38 Under Section 8(a)(3) of the Act discouragement of union membership may be inferred if the inherent effect of the discrimination is discourage- ment of union membership. Radio Officers' Union of the Commercial Telegraphers Union, AFL v. N.L.R.B., 347 U.S. 17, 51. The employer's "real motive" is decisive. Idem. at 43.39 The Act "permits a discharge for any reason other than union activity or agitation for collective bargaining with employees." Idem. at 43. "That Congress intended the employer's purpose in discriminating to be controlling is clear." Idem. at 44. However, "specific evidence of intent to encourage or discourage is not an in- dispensable element of proof of violation of § 8(a)(3)." Idem. at 44. "[S]pecific proof of intent is unnecessary where employer conduct inherently encourages or discourages union membership." Idem. at 45. "Thus an employer's protestation that he did not intend to en- courage or discourage must be unavailing where a natural consequence of his action was such encouragement or discouragement. Concluding that encouragement or discouragement will result, it is presumed that he in- tended such consequence. In such circumstances intent to encourage is sufficiently established." Idem. at 45. Nor does it matter that an employer did not intend to discourage membership since such was a "forseeable" result. Idem. at 46. Moreover, it is permissible for the Board and its Trial Examiners "to draw on experience in factual inquiries." Idem. at 49. The Board is one of those agencies presumably equipped or informed "`by ex- perience to deal with a specialized field of knowledge, whose findings within that field carry the authority of an expertness. ... " Idem. at 50. "Encouragement and discouragement are `subtle things' requiring `a high degree of introspective perception."' Idem. at 51. The "mere existence of valid ground for discharge is no defense to a charge that the discharge was unlawful, un- less the discharge was predicated solely on those grounds, and not by a desire to discourage union activi- ty." N.L.R.B. v. Symons Manufacturing Co., 328 F.2d 835, 837 (C.A. 7). In the case of N.L.R.B. v. Whitin Machine Works, 204 F.2d 883, 885 (C.A. 1), it was said, "Although the discharge of an inefficient or insubordinate union member or organizer is lawful, it may become dis- criminatory if other circumstances reasonably indicate that the Union activity weighed more heavily in the deci- sion to fire him than dissatisfaction with his performance. Motivation is an elusive fact...." "A justifiable ground for dismissal is no defense if it is a pretext and not the moving cause." N.L.R.B. v. Solo Cup Company, 237 F.2d 521, 525 (C.A. 8). It would indeed be the unusual case in which the link between the discharge and the union activity could be supplied exclusively by direct evidence . Intent is subjective and in many cases the discrimina- tion can be proven only by circumstantial evidence. Furthermore, in analyzing the evidence, circumstantial or direct, the Board is free to draw any reasonable inferences. 38 "Congress entrusted the Board ... with the power to draw in- ferences from the facts." N.L.R.B. v. Link-Belt Company, 311 U.S. 584, 597. 38 The Supreme Court has said in Local 357, International Brother- hood of Teamsters, etc. v. N.L.R.B., 365 U.S. 667, 675: It is the "true purpose" or "real motive" in hiring or firing that cot. stitutes the test.... Some conduct may by its very nature contain im- plications of the required intent; the natural foreseeable con- sequences of certain action may warrant inference.... The existence of discrimination may at times be inferred by the Board, for "it is per- missible to draw on experience in factual inquiries." STANDARD TIMES PUBLISHING COMPANY Lately the Supreme Court has said in N.L.R.B. v. Great Dane Trailers, Inc., 388 U.S. 26: From this review of our recent decisions, several principles of controlling importance here can be distilled. First, if it can be reasonably concluded that the employer's discriminatory conduct was "in- herently destructive" of important employee rights, no proof of an antiunion motivation is needed and the Board can find an unfair labor practice even if the employer introduces evidence that the conduct was motivated by business considerations. Second, if the adverse effect of the discriminatory conduct on em- ployee rights is "comparatively slight," an antiunion motivation must be proved to sustain the charge if the employer has come forward with evidence of legitimate and substantial business justifications for the conduct. Thus, in either situation, once it has been proved that the employer engaged in dis- criminatory conduct which could have adversely af- fected employee rights to some extent, the burden is upon the employer to establish that it was motivated by legitimate objectives since proof of motivation is most accessible to him. In reaching a decision the trier of the facts is not bound to accept uncontradicted evidence, for questions of credi- bility are not foreclosed by the absence of contradictory testimony. N.L.R.B. v. Howell Chevrolet Company, 204 F.2d 79, 86 (C.A. 9). Nor is the trier of facts required to accept a Respondent's alleged lawful justification for a discharge merely because it has been put forward with supporting evidence. N.L.R.B. v. Texas Bolt Company, 313 F.2d 761, 763 (C.A. 5). But rejection of a defense, without more, is insufficient to sustain the General Coun- sel's burden of proof; he must establish his case'by affirm- ative evidence. Portable Electric Tools, Inc. v, N.L.R.B., 309 F.2d 423, 426 (C.A. 7). But "[n]o proof of coercive intent or effect is necessary under Section 8(a)(1) of the Act, the test being, whether the employer engaged in conduct which it may reasonably be said, tends to interfere with the free exercise of employee rights under the Act." Melville Confections, Inc. v. N.L.R.B., 327 F.2d 689, 692 (C.A. 7). Accord N.L.R.B. v. Burnup and Sims, Inc., 379 U.S. 21. The Supreme Court in Great Dane Trailers Inc., supra, teaches that the first question to be considered is 90 In N.L.R.B. v. Local 50, American Bakery & Confectionery Workers Union, AFL-CIO, 339 F.2d 324,327 (C.A. 2), the court said: Stated concisely, we believe that an employee is unlawfully "dis- criminated" against when a distinction is made arbitrarily or without sound basis and to his detriment "Discrimination" is defined as the "act of treating differently; treating one differently from another." 27 C J S. Discrimination 301. The Respondent's conduct came within these concepts if for no other reason than that it treated Travers differently than other employees in respect to fire door incidents. 41 The Trial Examiner is not unmindful of Section 10(c) of the Act which in part provides: No order of the Board shall require the reinstatement of any in- dividual as an employee who has been ... discharged, or the payment to him of any back pay, if such individual was ... discharged for cause and that the court has said in N.L.R.B. v. United Parcel Service, Inc., 317 F.2d 912, 914 (C.A. 1): It is elemental that a company may discharge an employee for a good reason, a bad reason or indeed for no reason at all. And it is not for the courts to interfere with the unfettered right of companies to exercise these personnel judgments. There is only one instance when a court may validly move into this area and reverse the action of the 1139 whether it can reasonably be concluded that the Re- spondent's discriminatory conduct 40 was inherently destructive of important employee rights. In framing an answer to this question the Trial Ex- aminer has considered41 the guiding principles set out above and concludes that the natural and foreseeable con- sequences of the Respondent's discharge of Travers cou- pled with the announcement and the effectuation of its new work schedule and wage increases, designed to occur on the same day, as thus administered by the Respondent, in the light of the entire record, was inherently destructive of important employee rights embodied in Section 7 of the Act. The discharge of Travers as manipulated by the Respondent had an inherent tendency to discourage membership in a labor organization and employee par- ticipation in concerted activities. The discharge of Travers occurred at a time when it presented a powerful dissuasion against further concerted expression of dissatisfaction with the Employer's final work and wage schedules as published on January 6, 1967. Such discharge inherently contributed to removing open hostility to the Employer's work and wage schedules. In the light of the janitors' efforts to collectively pursue de- mands for benefits, the discharge of Travers, an impor- tant participant, was imbued with the inherent tendency to chill concerted activities. Not only was the message clear but it was made manifest by the Employer's choice of the time for Travers' discharge which occurred while the janitors were pressing for collective recognition and as a group were expressing strong dissatisfaction with the Employer's proposed work and wage schedules. Moreover, at the same time, in the face of a collective request and knowledge of the janitors' union affiliation, the Employer unilaterally and by direct dealing42 granted increased benefits to the janitors which inherently carried with it danger of the suggestion of "the fist inside the vel- vet glove."43 Hence it appears patent that such conduct carried with it "unavoidable consequences which the em- ployer not only foresaw but which it must have intend- ed" 44 and was "`inherently destructive' of important em- ployee rights."45 Moreover, it is unreasonable, to assume that what the Respondent did "by design" was not known by it to be susceptible of causing the discouragement of concerted activities. It follows therefore that the Respond- ent's defenses planted upon business considerations employer and that instance is when the discharge is motivated-ex- clusively or substantially-by anti-union animus. 42 The Board has said in Family Bargaining Centers, Inc., 160 NLRB 816, "However, where such direct dealing is undertaken for the purpose of encouraging employees to reject union representation and involves the promising and granting of benefits, as herein, we agree with the Trial Ex- aminer that it restrains, coerces and interferes with employees' exercise of Section 7 rights and therefore violates Section 8(a)(1) of the Act." Ac- cording to the Board in such case, "the Trial Examiner found that Re- spondent, by the conduct of Michaelson on or about the middle of April- or April 19, 1965, bargained directly with employees and requested and encouraged them to deal directly with it rather than seek representation through the Union...." 43 "The danger inherent in well timed increases in benefits is the sug- gestion of the fist inside the velvet glove " N.L.R.B. V. Exchange Parts Co, 375 U.S. 405, 409. [Emphasis supplied.] 44 In this regard it is significant that the Respondent advanced no reason for its long delay in announcing the institution of its new work schedules and wage rates until January 6, 1967 41 There need be no speculation on this score since the record reveals that the janitors' reaction to Travers' discharge was that it resulted from the concerted activities of the janitors and that the remaining janitors were in line for the same treatment, 350-212 0-70-73 1140 DECISIONS OF NATIONAL LABOR RELATIONS BOARD must fail for it can be reasonably concluded that the Respondent's conduct was "inherently destructive" of important employee rights. Thus no proof of antiunion motivation was needed and an unfair labor practice stands committed even though the Employer presents evidence that its conduct was motivated by business con- siderations . See N.L.R.B. v. Great Dane Trailers, Inc., supra. Since the conduct of the Respondent detailed above is inherently destructive of important employee rights, the Trial Examiner finds that the Respondent has violated Section 8(a)(1) and (3) of the Act. Fourth: Other considerations warrant the same finding. The Trial Examiner is convinced that the Respondent's defenses are in the nature of pretexts and were belatedly tailored to cloak the real reason for the discharge of Travers and the announcement and institution of the new work schedules and wage increases on January 6, 1967. The Trial Examiner discredits the Respondent's claim that its motive was other than to discourage employee participation in concerted activities and to discourage membership in and activity on behalf of a labor organiza- tion. On and after December 16, 1966, the Respondent determined to deal no further with the janitors as a group and turned its back on its prior disposition to solicit group response to its proposed plans. Thus the Respondent dis- closed an opposition to and rejection of the group aspira- tions of its janitors, and registered dissatisfaction with their collective action. It is clear that the employer did not intend to cotton the janitors' hostility to its proposed plan or to acquiesce in their demands for a 40-hour week or to discuss "a lot of Holes" in its plan. The janitors' rejection of the Respondent's open door policy and its solicitude for their welfare46 was not to be condoned even by so much as acknowledging the janitors' request for a meet- ing. The Respondent resolved to foreclose obstruction47 and put its plan into effect whether the janitors liked it or, not ("come hell or high water") and without further discussion with them. Indeed the Employer climaxed its rejection of its janitors' aspirations for concerted activi- ties by dealing individually with the janitors contem- poraneously with its unilateral institution of the plan. In this context the inviability of Travers as an em- ployee seems apparent for Travers was a known active participant in the janitorial unit and was by reason of his past work record most vulnerable to discharge. Thus the discharge of Travers is reasonably subject to the in- ference as contended by the General Counsel, "the Respondent , although it may have had independently valid reasons for discharging Travers, belatedly seized upon these reasons as a pretext in order to mask its real motivation, the discouragement of concerted and/or union activity by the janitors and the containment of re- sistance by janitors to respondent's predetermined work schedule." The discharge of Travers and the announcement of the new work schedule and wage increases caused to occur on the same day were an unmistakable signal to the jani- 4e O'Neill testified that he had been the janitors ' "friend" and he "didn't know how much more they could expect [him] to do for them." 4' The Respondent 's resolution to foreclose obstruction to its proposed plan is patent in Ottaway , Junior's, communication to his father that "we will have the new janitor 5-day work week going by January 1, 1967, come hell or high water." 48 The Respondent 's explanation for withholding Travers' discharge does not have a convincing ring. A "Christian attitude" implies forgive- tors of the consequences of their continued advocacy of concerted action. Significantly, Travers, although an of- fender of long standing and an alleged hazard to the safety of the employer's premises, was continued in employ- ment to the very day when the employer, "rushing in the dead hour of that morning," discharged him without prior notice, and unilaterally put into effect simultaneously the new work schedule and wage rates of which the janitors had sought group consideration. Travers and the other janitors were kept deliberately incognizant of Travers' discharge and remained so until such time as Travers' discharge would enmesh and become an inextricable part of the employer's efforts to discourage the exercise by its employees of protected rights. The Respondent's scheme was administered with the objective of killing any con= certed movement on the part of the janitors. Travers' discharge, admittedly geared to the wage increase an- nouncement, was calculated to chill union collective ac- tivity and aspired to achieve its object of removing what the Respondent knew to be open hostility to the Respond- ent's proposed plan. Travers' discharge without prior notice, although the Respondent maintains it was decided upon 15 days previously, buttresses these conclusions.48 It is clear that Travers' discharge and the wage in- creases and adjustments in hours which were announced and put into effect on January 6, 1967, were administered as they were in order to discourage membership and ac- tivity on behalf of a union and to discourage concerted ac- tivities. Among the controlling factors in this regard are: (1) The Respondent was aware of Travers' union activity which was clearly demonstrated by his authorization of the Guild and his demand for a meeting for the janitors with management. (2) The Respondent was antagonistic toward the concerted activities of its janitors as was de- picted by its open door policy, its refusal to meet with the janitors as a group, upon request, and its individual deal- ing with the janitors on January 6, 1967. (3) Although, ac- cording to O'Neill, he told Travers in June that he "couldn't tolerate it much longer probably;" in August, that he "couldn't tolerate this much longer;" and in the middle of October, he would have to "do a better job," Travers' recidivous characteristics were excused and his work became intolerable to the point of discharge only after the employer had decided to depart from its prior policy of not forcing the janitors "into a schedule which they did not want," and had resolved to refuse to meet with the janitors at their behest in a group to discuss their demands and the "lot of holes" in the Respondent's proposed plan, and had resolved to put its plan into effect whether the janitors liked it or not. Cf. N.L.R.B. v. Elias Bros. Big Boy, Inc., 325 F.2d 360 (C.A. 6). (4) The Respondent's concatenation of the events which oc- curred on January 6, 1967, caused an association of Travers' discharge with the deterrent to concerted activi- ties patent in the employer's announcement and institu- tion of employee benefits. (5) Travers' discharge was ad- ministered and abruptly timed so as to be inextricably connected with the rejection of the group demands of the janitors.49 (6) Travers' discharge was timed to coincide ness, an attribute which obtained to the Respondent in its prior relation- ship toward Travers but was abandoned when the Respondent embarked upon a course of conduct bent on discouraging its janitors ' concerted ac- tivities. 49 "The abruptness of a discharge and its timing are persuasive evidence of its motivation " N.L.R.B. v. Montgomery Ward & Co., Inc., 242 F.2d 497, 502 (C. A. 2). STANDARD TIMES PUBLISHING COMPANY with the rebuff of the concerted aspirations of the jani- tors. (7) The Respondent incongruously claimed cause for Travers' discharge although he had been retained in the "most responsible area in the plant" and was scheduled for a wage raise in January and October 1967. (8) The Respondent's belated emphasis and reliance on the fire door incident as cause for discharge50 is irrecon- cilable with its failure to mention the fire door incidents as a cause for discharge either to Travers at the time of his discharge or to the other janitors when the reasons for his discharge were explained, its failure to take disciplina- ry action against other like offenders, and its retention of Travers in its employment even though he continued to leave the fire door ajar. (9) The Respondent's discharge of Travers, timed as it was, discouraged any concerted expression of dissatisfaction with the new work schedule and wage rates and chilled any effective opposition to the Respondent's proposed plan. (10) Ottaway, Junior, ad- mitted that it was designed51 to time Travers' discharge to occur on the same day as the wage and schedule changes. (11) The record is barren of any credible ex- planation of why announcement of the wage and schedule changes determined on December 16, 1966, should have been withheld until January 6, 1967, the day of Travers' discharge. (12) The record presents no credible explana- tion as to why, prior to Travers' discharge, Travers' in- fractions were not reviewed with him, especially in view of the fact that there had been no complaints lodged against him since October, some of the past complaints were not even brought to Travers' attention, on November 29, 1966, O'Neill had acknowledged no comL plaints against Travers and as late as November 16, 1966, O'Neill felt Travers "could be saved."52 (13) Ac- cording to O'Neill while the fire door incident "triggered" his recommendations for Travers' discharge, the discharge was actually clinched by a complaint thereafter received on December 22, 1966, which complaint O'Neill did not bother to discuss with Travers or verify Cf. A. C. Rochat Company, 150 NLRB 1402, 1409. (14) High policy considerations were involved in the discharge of Travers, the reasons for which are not credibly explained in the record unless they be attributed to discriminatory motivations or premeditated conduct for January 6, 1967.53 (15) Other employees who were known by the Respondent to have committed fire door violations were not subjected to the same disciplinary considerations as Travers. Cf. Beiser Aviation Corpora- tion, 135 NLRB 399, 407. (16) O'Neill's purposeful and unjustified explanation to janitors Santos and Norcross on January 6, 1967, "in the dead hour of the morning," and his assurances that they "weren't getting fired" en- meshed with the Respondent's refusal to meet with the janitors, and its uniliteral announcement and institution of the schedule and wage changes, was calculated to con- firm and did confirm the employees' expressed belief that Travers' discharge was for union activities. 11 The Trial Examiner discredits O'Neill's testimony that on December 18, 1966, he became "so mad" when he found the fire door open that he had "to walk around the block " Having observed O'Neill's demeanor the Trial Examiner is convinced that had O'Neill so reacted he would have fired Travers on the spot It may be more plausible to believe that O'Neill appeared at the plant on Sunday morning to catch Travers with his fire door ajar. 51 Ottaway, Junior, testified that it was "decided sometime in advance of January 6th that there was going to be a dual action on January 6th." Ottaway, Junior, further testified. The decision about the announcement of the wage increase was 1141 These factors as well as others apparent in the record as a whole, all of which the Trial Examiner has con- sidered, clearly establish that the "real motive" for the Respondent's conduct detailed above was to discourage employee concerted activity and membership in and ac- tivity on behalf of a labor organization. IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of the Respondent set forth in section III, above, occurring in connection with its operations set forth in section 1, above, have a close, intimate, and sub- stantial relation to trade, traffic, and commerce among several States and tend to lead to labor disputes burden- ing and obstructing commerce and the free flow of com- merce. V. THE RECOMMENDED REMEDY It having been found that the Respondent has engaged in certain unfair labor practices, it is recommended that it cease and desist therefrom and take certain affirmative action designed to effectuate the policies of the Act. It having been found that the Respondent unlawfully discharged John M. Travers and thereby violated Section 8(a)(3) and (1) of the Act, it is recommended that the Respondent remedy such unlawful conduct. It is recom- mended in accordance with Board policy54 that the Respondent offer John M. Travers immediate and full reinstatement to his former and substantially equivalent position, without prejudice to his seniority or other rights and privileges, and make him whole for any loss of earnings he may have suffered as a result of the dis- crimination against him by payment to him of a sum of money equal to the amount he would have earned from the date of his discriminatory discharge to the date of an offer of reinstatement, less net earnings during said period, to be computed on a quarterly basis in the manner established by the Board in F. W. Woolworth Company, 90 NLRB 289, and including interest at the rate of 6 per- cent per annum, to be computed the manner set forth in Isis Plumbing & Heating Co., 138 NLRB 716. CONCLUSIONS OF LAW 1. The Union is a labor organization within the mean- ing of the Act. 2. The Respondent is engaged in commerce within the meaning of Section 2(6) and (7) of the Act, and it will ef- fectuate the purposes of the Act for jurisdiction to be ex- ercised herein. 3. By unlawfully discharging John M. Travers on January 6, 1967, the Respondent has engaged in unfair labor practices within the meaning of Section of 8(a)(1) and (3) of the Act. December 16th back in December and the decision to actually fire him that day and before hand was made between the decision to fire him on December 23rd and sometime earlier in that week ofJanuary 6th. 52 This seems strange behavior for an employer who claimed that it was treating Travers with altruistic consideration by retaining him on its payroll during the Christmas holidays 53 While Ottaway, Senior, did not approve discharges "in every case," Ottaway, Junior, conferred with Ottaway, Senior, as to whether he had "any other objections, ideas, or questions." 11 See Rushton Company, 158 NLRB 1730, fn. 2. 1142 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 4. By interfering with, restraining, and coercing its em - 5. The aforsaid unfair labor practices are unfair labor ployees in the exercise of rights guaranteed them by Sec- practices within the meaning of Section 2(6) and (7) of the tion 7 of the Act, the Respondent has engaged in unfair Act. labor practices within the meaning of Section 8(a)(1) of the Act . [Recommended Order omitted from publication.] Copy with citationCopy as parenthetical citation