Squire Shops, Inc.Download PDFNational Labor Relations Board - Board DecisionsJun 2, 1975218 N.L.R.B. 158 (N.L.R.B. 1975) Copy Citation 158 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Squire Shops, Inc. and Michael Louis Rider and Charles K. Austin and Retail Store Employees Union, Local 1001 , Chartered by Retail Clerks International Association, AFL-CIO. Cases 19- CA-6735, 19-CA-6751, 19-CA-6764, and 19- CA-7293 June 2, 1975 DECISION AND ORDER BY MEMBERS FANNING, KENNEDY, AND PENELLO On January 31, 1975, Administrative Law Judge George Christensen issued the attached Decision in this proceeding. Thereafter, Respondent filed excep- tions and a supporting brief, and the General Counsel and the Charging Parties each filed an answering brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and briefs and has decided to affirm the rulings, find- ings,' and conclusions of the Administrative Law Judge and to adopt his recommended Order, as modified herein. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge as modified below and hereby orders that Respondent, Squire Shops, Inc., Seattle, Washington, its officers, agents, successors, and assigns, shall take the action set forth in the said recommended Order, as herein modified: 1. Delete paragraph 1(c) from the Administrative Law Judge's recommended Order and reletter the subsequent paragraphs accordingly. 2. Substitute the attached notice for the Adminis- trative Law Judge's notice. i We do not adopt the Administrative Law Judge's 8(a)(1) finding that Michael Rider was transferred from Respondent's Northgate store to its downtown store in order to inhibit his union activities . Inasmuch as this allegation did not appear in the complaint , was not discussed at the hearing, and was not mentioned in the General Counsel's brief to the Administrative Law Judge, we do not believe that the issue was sufficiently litigated to permit a finding to be made as to it. Keller Industries, d/b/a American Carpet Mills, Inc., 170 NLRB 1715, 1723 ( 1968). 218 NLRB No. 26 APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT interrogate our employees con- cerning their union activities. WE WILL NOT threaten to discharge our employees for engaging in union activities. WE WILL NOT solicit our employees' grievances. WE WILL NOT unilaterally promise to resolve our employees' grievances or adjust them, partic- ularly where it involves a change in working conditions. WE WILL NOT unilaterally grant wage increases to undermine or to discourage our employees' union support. WE WILL NOT discharge our employees for testifying in Board proceedings or for engaging in union activities. WE WILL NOT refuse to recognize Retail Store Employees Union, Local 1001, Chartered by the Retail Clerks International Association, AFL- CIO, as the exclusive bargaining agent of our employees in the following unit: All of the employees employed at the Employer's four retail stores in King Coun- ty, Washington (1428 Fourth Avenue; 4508 University Way Northeast; 761 Northeate Mall and 820 Southcenter Mall), excluding truckdrivers, warehouse employees, office clerical employees, professionals, guards and supervisors as defined in the Act. WE WILL NOT refuse to negotiate with the above Union concerning the rates of pay, wages, hours, and working conditions of our employees in the above unit or the adjustment of the grievances of those employees. WE WILL NOT refuse to execute agreements with the above Union concerning the settlement of such grievances or rates of pay, wages, hours, and working conditions of those employees. WE WILL offer Michael Rider full reinstatement to his former job and pay him for any losses he may have suffered since we discharged him for engaging in union activities. WE WILL recognize the above Union as the exclusive collective-bargaining representative of our employees in the above unit. WE WILL negotiate with the above Union concerning the rates of pay, wages, hours, and working conditions of our employees in the above unit. SQUIRE SHOPS, INC. WE WILL execute the contract we negotiated with the above Union covering the rates of pay, wages, hours, and working conditions of the unit employees in July 1974. WE WILL comply with all of the terms and conditions of that agreement, both retroactively and prospectively. WE WILL negotiate with the Union concerning any changes in the rates of pay, wages, hours, and working conditions and adjustment of any of our employees' grievances, and, if and when agree- ments are reached concerning same, we will execute agreements setting forth those agree- ments. SQUIRE SHOPS, INC. DECISION STATEMENT OF THE CASE GEORGE CHRISTENSEN, Administrative Law Judge: On October 1, 7, 8, and 9, 1974, I conducted a hearing at Seattle, Washington, to try issues raised by a consolidated complaint issued on September 18, 1974 on the basis of a charge and amended charges filed by Retail Store Employees Union, Local 1001, chartered by Retail Clerks International Association, AFL-CIO ion November 16,1973 (19-CA-6735), November 26, 1973 (19-CA-6751), Novem- ber 30, 19732 (19-CA-6764) and September 4, 1974 (19- CA-7293). The September 18, 1974, consolidated complaint3 alleged that the Company violated Section 8(a)(1), (3), (4), and (5) of the National Labor Relations Act,.as amended (hereafter the Act), by coercively interrogating, threatening to discharge, transferring, reducing the hours, and dis- charging employee Michael Rider for engaging in union activities and testifying for the Union in a representation proceeding. The consolidated complaint also alleged that the Squire Shops, Inc.4 violated Section 8(a)(1) of the Act: by granting wage increases to a substantial number of its employees to undermine their support of the Union; by (in the course of a series of employee meetings) soliciting employee grievances, promising to correct employee grievances , assisting, encouraging, and promoting the formation of an employee grievance committee, promising increased meal and/or rest breaks, promising to sign up employees for insurance benefits; by subsequently lending additional assistance and encouragement to the formation of an employee grievance committee; and by subsequently granting the promised increases in meals and/or rest breaks and insurance benefits. The consolidated complaint further requested that a bargaining order issue on the ground the Company prevented a free election by the aforementioned unfair labor practices and an order issue 1 Hereafter called the Union. 2 Hereafter, all dates are in 1973 unless otherwise stated. 3 An earlier consolidated complaint issued on March 20, 1974, on the basis of the charges predating its issuance. 4 Hereafter called the Company 159 requiring the Company to sign a contract allegedly agreed on by and between the Company and the Union.5 The Company denied the commission of the acts alleged, dewed it committed any violation of the Act, and moved (in its brief) for a mistral and to reopen the record. The issues are: (1) Whether the Company coercively interrogated, threatened to discharge, reduced the hours, transferred and discharged Rider because of his union activities and/or testimony in the representation proceed- ing; (2) whether the Company granted wage increases for the purpose of undermining the Union's support among its employees; (3) whether the Company solicited employee grievances, promised to correct employee grievances, assisted, encouraged, and promoted the formation of an employee grievance committee, promised increased meal and/or rest breaks, promised insurance coverage to employees, and granted increased meal and/or rest breaks and signed up employees for insurance, all for the purpose of undermining the Union's support among the employees; (4) what is an appropriate unit of the employer's employ- ees; (5) whether the Union represented a majority of the Company's employees within that unit; (6) whether the Company and the Union reached agreement on the terms of a contract covered the rates of pay, wages, hours, and working conditions of the employees within that unit; (7) whether the Company subsequently refused to execute a contract containing such agreement; and (8) whether the Company committed unfair labor practices of a sufficiently severe nature to warrant a bargaining order. The parties appeared by counsel at the hearing and were afforded full opportunity to produce evidence, examine and cross-examine, witnesses, argue, and file briefs. Briefs have been received from the General Counsel and the Company. Based on my review of the entire record, observation of the witnesses, perusal of the briefs and research, I enter the following: FINDINGS OF FACT 1. JURISDICTION AND LABOR ORGANIZATION The September 18, 1974, consolidated complaint alleged, the Company admitted, and I find that the Company at all times pertinent was engaged in commerce in a business affecting commerce and the Union was a labor organiza- tion, as those terms are defined in Section 2(2), (5), (6), and (7) of the Act. U. THE ALLEGED UNFAIR LABOR PRACTICES A. Background and the Company's Posthearing Motions The Company is a retailer of men's clothing. On October 16 the Union filed a petition for certification as the exclusive collective-bargaining representative of the Com- pany's employees at four of its stores in the greater Seattle 5 The General Counsel withdrew those portions of the consolidated complaint allegmg that employee Charles Austin was discriminatorily discharged and that statements at employee meetings, other than those held at the South Center and University stores violated Sec. 8(axl) of the Act. 160 DECISIONS OF NATIONAL LABOR RELATIONS BOARD area. (Case 19-RC-6852.) On November 14 a hearing was conducted on the Union's representation petition. On December 3 the Regional Director issued a decision directing an election within an appropriate unit of the Company's employees. Between, the date the petition was filed and the date the Regional ,Director issued his decision and direction of election, the Union asked the Company to recognize it as the exclusive collective-bargaining representative of the unit employees and asked the Company to bargain with it over their rates of pay, wages, hours, and working conditions . During the same period , Rider testified in the November 14 representation hearing and the Union filed its Section 8(a)(1), (3), and (4) charges over his discharge and treatment prior thereto . Shortly thereafter, the Union filed the other Section 8(a)(1), (3), and (5) charges set out heretofore other than, the 8(a)(5) allegation based on the Company's alleged refusal to sign a previously agreed on collective-bargaining agreement. It is undisputed that following the issuance of the March 20, 1974, consolidated complaint containing allegations other than the allegations ansing out of the Company's alleged failure to execute a contract containing terms previously agreed on, the hearing on the allegations of that complaint was postponed once at the request of the Company, once at the request of the Union, and then indefinitely at the request of both parties (due to the fact they were meeting and attempting to work out their differences). The Company moved, prior to the October 1, 1974, hearing before me, to sever those allegations of the September 18, 1974, consolidated complaint which were not contained in the March 20, 1974, complaint (relating to its alleged refusal to sign a contract containing a previously reached agreement) on the ground the evidence concerning the negotiation of the alleged contract terms involved its attempt to settle the issues raised by the March 20, 1974, consolidated complaint and should be barred and the additional ground the Company would be prejudiced in -the trial of the issues raised by the March 20, 1974, consolidated complaint by the introduction of evidence concerning those settlement negotiations . The Company also contended, as added basis for its motion to sever, that it would be required, in the trial of the purported contract issue, to call the attorney who was going to handle its trial of the other issues as a witness (inasmuch as he was the one who participated in the alleged contract negotiations) and this would prejudice its defense on the issues other than the contract issue. The Company's prehearing motion (renewed at the hearing) to sever was denied on the ground the contract issue and the other issues involved the same parties, arose out of the same overall factual situation, the evidence concerning the other issues constituted essential back- ground to the contract issue , unnecessary, cost and delay would be avoided by consolidating these matters, the parties' motive for entering contract negotiations was irrelevant to the issue of whether they reached agreement in these negotiations on contract terms , and the prospect that one of the Company's attorneys might testify in the course of the proceeding was not prejudicial. The posthearing motion for a mistrial is based on the same grounds raised in the motion to sever ; in the motion for mistrial, counsel asserts that the evidence concerning the contract negotiations should not have been admitted because the Company was motivated in those negotiations by a desire to settle the issues raised by the previously issued consolidated complaint and the trial of the contract issue required testimony by its counsel . The motion for mistrial is therefore denied, for the same reasons the motion to sever was denied and the Company's objections to the admission of evidence concerning the contract negotiations were overruled. Counsel also moved in his posthearing brief to reopen the record to take additional testimony concerning the "mental state of Respondent's vice president and counsel in attending meetings with union officers." Evidence surrounding such mental state was excluded (on objection by the General Counsel) on the ground the best evidence concerning whether a consensual agreement on contract terms was reached by the parties was evidence concerning the statements and conduct of the negotiators (the Company's vice president and counsel, in the Company's case) in the course of the negotiations and therefore any present testimony by them concerning their alleged mental reservations while making those statements and engaging in that conduct was highly suspect and therefore barred. I see no good reason to now reverse that ruling. The Company's motion to reopen the record for taking of such evidence is therefore denied. B. Michael Rider Rider was employed intermittently by the Company as a salesman between January 1972 and his November 16 discharge . Most of his employment was rendered at the Northgate store . His last continuous employment prior to his discharge commenced in September. On Sunday, October 14, Rider received a cut over his eye in the course of a football game. After the cut was stitched up at a hospital emergency room, Rider, 'called David McMullen (assistant store manager at the Northgate store and an admitted supervisor) and requested that he be relieved from work the next day because of his appearance and because he was not feeling too well . McMullen excused him from reporting to work the next day. By the afternoon of the following day, Monday , October 15, Rider felt better and made a trip to the Southcenter store with two union organizers (Steve Gouras and Mike Orth). Rider solicited two employees at the Southcenter store to sign authorization cards for the Union in the presence of the store manager (Cuz Lawrence , an admitted supervisor). Rider, accompanied by Orth, then went to the University store and repeated his organizational efforts. He was observed in those efforts by the store manager there (Ken Barnes, an admitted supervisor). That evening , Rider received a telephone call from Carl Miska, (store manager at Northgate, where Rider was employed, and an admitted supervisor). Miska stated that Rider was causing problems at the Northgate store and discharged him. Approximately 5 to 10 minutes later, Miska again telephoned Rider and told him he was rehired. SQUIRE SHOPS, INC. 161 He also invited Rider to visit him at his apartment that eve ring. When Rider appeared at the Miska apartment, Miska's fiance, Toni Orkney, was present. Orkney remained in the living room seated on the couch watching television, while Mirka and Rider seated. themselves at the dining room table, conversed, and drank wine. Rider remained for approximately an hour. The men discussed movies, sports, Rider's injury and Miska's career. In the course of the conversation, Miska asked Rider if he went to the Southcenter store to organize for the Union. Rider replied in the negative. Miska stated the Company had two girls who said he had. Rider repeated his denial and asked Miska why he asked. Miska replied that he didn't like unions, they were not good for Squire .6 After leaving the Miska apartment, Rider went to a local pub where he saw McMullen. McMullen told him he was fired because of his activities on behalf of the Union. Rider asked McMullen how he knew that. McMullen replied he was there when Miska called and fired Rider and when Miska called Rider back and rehired him after McMullen advised Miska he couldn't fire an employee for engaging in union activities.' On November 7, Rider was transferred from the Northgate store to the Downtown store. He did not request the transfer and was simply advised he was being transferred.s On Rider's first day at the downtown store, Edvalds invited Rider to join him for coffee in the basement. Rider accepted the invitation. Edvalds told Rider if he was a good worker he would be given approximately 30 hours of work a week. Edvalds explained the merchandise carried at the store and the kind of market the store catered to. He also instructed Rider to work hard and to refrain from using the company telephone during working hours for personal calls. Rider asked Edvalds why Edvalds had him transferred. Edvalds replied he did not have Rider transferred, it was orders from Steil. Edvalds asked Rider why ' he was for the Union. Rider replied, to help the employees and make Squire a better place to work. Rider asked Edvalds if he were for the Union. Edvalds replied he couldn't answer that question and asked Rider which employees in the store were for the Union. Edvalds immediately recanted, however, saying he didn't want to know which employees were for the Union. At a later date, Edvalds asked Rider what action Miska had taken at the Northgate store to restrict Rider's union activities. Rider replied Miska followed him around, even to the bathroom, and listened to all his conversations .9 On November 12, the Company called a meeting of the employees at the downtown store. Rider attended. The meeting was addressed by Company President Robert Steil 6 The above findings are based on Rider's testimony; Miska could not recall but did not deny querying Rider about his Southcenter store activities and was generally vague about the details of the conversation; Orkeny stated she was watching television and did not hear all the conversation, only bits and pieces of it. Rider was a forthright and direct witness and his testimony is credited,' 9 This finding is based upon Rider's uncontradicted testimony. 8 Edvalds, the Downtown, store manager and an admitted supervisor, testified the Company president, Robert Steil, telephoned him previous to the transfer, informed him of Rider's role as a union activist and told Edvalds he was transferring Rider to his store. and Vice President George Wade, admitted supervisors. In the course of the meeting, Rider took issue with statements made by Steil and Wade, arguing their information regarding wage rates of other stores where employees were represented by the Union was inaccurate, etc., in effect acting as an articulate spokesman in opposition to the company position and for the Union. At the close of the meeting, Rider asked Steil if he might attend the same type of meeting scheduled for later that day at the Northgate store. Steil replied that he might attend. When Rider went to the Northgate store to attend the meeting, however, he was barred from admission by Carl Miska, the store manager. A hearing was conducted by the Regional Office on the Union's petition for certification on November 14 (Case 19-RC-6852). Prior to the hearing, Rider asked for and was granted the day off to attend and testify at the hearing. Edvalds was aware prior to Rider's request that Rider had been subpenaed to attend the hearing and testify. Edvalds asked Rider to keep his name out of the hearing. On November 14, Rider attended the hearing and testified on behalf of the Union. On November 15, Edvalds asked Rider, while at work, how the hearing had gone and whether Rider had brought his name up in his testimony. Rider replied the hearing went fine and there was no need to bring Edvalds' name up. Edvalds commented that Rider better watch out, he was the bad boy of the Company, if he made any mistakes they were going to make Edvalds fire him.'° Edvalds followed the policy of making up weekly work schedules the Friday preceding each workweek. On Friday, November 16, he made up schedules for the week of November 19-23. He scheduled Rider for 14 hours of work that week.tt On seeing the schedule, Rider asked Edvalds why' he lowered his hours. Edvalds replied it was a holiday week and business was slow. Rider asked Edvalds why he did not decrease the hours of other employees. Edvalds called Joe Rover, another salesman, and asked Rover if it was okay with him to take a day off his schedule and add it to Rider's. Rover assented. Rider asked Edvalds why he asked Joe to do that. Edvalds replied he was the manager. Edvalds changed the schedule, adding 8 hours to Rider's schedule and taking 8 hours off Rover's schedule. He then went to the phone, came back, and rescheduled Rider back to 14 hours, restoring 8 hours to Rover. Rider asked him why. Edvalds replied he was the manager. Shortly thereafter, Rider made a call to Union Organizer Steve Gouras on the company phone during working hours. He had done so before, in Edvalds' presence, without objection, and observed others make personal calls during business hours.12 Edvalds was aware Rider was 9 The above findings are based primarily upon the testimony of Rider, which is credited ; it was substantially corroborated by Edvalds, particularly with reference to the order for the transfer, the information regarding Rider's union role received from Steil , the promise of 30 hours' work, the description of the merchandise and market , and the working instructions. 10 These findings are based on Rider's testimony. He was substantially corroborated by Edvalds, who conceded he-asked Rider how the hearing went and if Rider kept his name out of his testimony . Edvalds did not recall but did not deny the "bad boy" statement. 11 That week included a holiday , Thanksgiving, on November 22. 12 Edvalds corroborated Rider's testimony to that effect. 162 DECISIONS OF NATIONAL LABOR RELATIONS BOARD talking to Gouras.13 Edvalds interrupted the call, asking Rider if it were a personal call. Rider replied it was. Edvalds ordered Rider to get off the phone. Rider left a message for Gouras to call him and got off the phone. Edvalds advised Rider he was discharged. Rider asked why. Edvalds replied because he didn't get off the phone when ordered to do so. Rider replied he was off the phone. Edvalds ordered him to leave the store. Rider started- out then stopped and stated he wanted to finish his shift, he was scheduled to work to 6 p.m. Edvalds stated he would pay Rider for the full shift but wanted him to leave immediately. The two went downstairs and Edvalds informed Rider he was discharged for failing to get off the phone, for insubordination. Edvalds conceded that while he generally made known his preference that the company phone not be used during business hours for personal calls, the employees regularly used it for that purpose and he never previously disciplined or discharged anyone for doing so. It is clear from the foregoing that Rider was the leading inside organizer among the Company's employees and this fact was known to supervision. Rider was observed by the managers of several stores soliciting other employees to sign union authorization cards and it is clear (from Miska's remarks to McMullen) that this information was communi- cated to Miska and figured in Miska's precipitate discharge of Rider, which was only rescinded (at that time) when its obvious relation to Rider's union solicitation effort the same day was pointed out to Miska by McMullen. It is further evident that Miska interrogated Rider about his organizational activities on October 15, and maintained a surveillance over Rider while at work at times subsequent until Rider's November 7 transfer, to lower his organiza- tional effectiveness.14 It is further clear that the downtown store manager, Edvalds, was informed of Rider's role as a union activist and that Edvalds kept a close eye on those activities at the downtown store, as evidenced by Edvalds' eavesdropping when Rider attempted to communicate with Gouras and his inquiry concerning how Miska had restricted Rider's organizational activities. While Edvalds immediately retracted the question, it is nevertheless true that on November 7 he questioned Rider concerning his reasons for supporting the Union and started to question him concerning how many union adherents he had been able to gather at the downtown store. Edvalds' (and, management) awareness and hostility over Rider's activist role is more glaringly evidenced by Miska's barring Rider from attending the employee meeting at the Northgate store after Rider's union advocacy during the employee meeting at the downtown store. Edvalds' November 15 advice to Rider, that he had better watch out and Edvalds would have to fire him if he made any mistakes, and Edvalds' conversion of that advice and warning to reality the following day by discharging Rider, over commission of an alleged offense which had been condoned-at all times previous, lends further credence to my conclusion that Edvalds was under instructions to watch Rider closely and to fire him at his first misstep. While the November 16 reduction in hours may be considered a provocation to cause Rider to resign, the evidence is insufficient to warrant the conclusion that the reduction was made because of Rider's union activities. The following week was a holiday week and Rider had been working 20 hours per week at the downtown store subsequent to his transfer. Based on the foregoing, I find and conclude that by Miska's discharge of Rider on October 15 for his organizational activities at the Southcenter and University stores, by Miska's subsequent interrogation of Rider concerning those organizational activities at his apartment, by the Company's November 6 transfer of Rider from the Northgate to the downtown store to restrict his union activities, by Edvalds' November 15 warning to Rider that he was a "bad boy" due to his union activities and testimony in support of the Union and would be fired if he made any mistakes, and by Edvalds' November 16 discharge of Rider on the pretext Rider was insubordinate in making a personal- telephone call on a company phone during working hours, but actually because of Rider's role as union activist and testimony, the Company violated Section 8(a)(1), (3), and (4) of the Act. C. The Alleged Company's Solicitations, Promises, et al., at Employee Meetings and Subsequent Performance Thereof It is undisputed that the Company called successive meetings to address the unit employees in early November. The complaint alleges that in the course of the meetings at the Northgate and downtown stores, George Wade, the Company's-vice president,: 15 (1) solicited employee griev- ances; (2) promised to correct employee grievances; (3) assisted, encouraged, and promoted the formation of an employee grievance committee; (4) promised increased meal and/or rest breaks; and (5) promised to sign up employees for insurance: the complaint also alleges that the Company subsequently (6) gave additional 'assistance, encouragement, and support to the formation of an employee grievance committee; (7) granted the promised increases in meal and/or rest breaks; and (8) granted the promised insurance benefits. Employees Michael Rider and Melody Bryant testified concerning Wade's remarks at the downtown store meeting. Rider testified that unit employees of the downtown store were requested to attend a meeting at 6 p.m. on November 12, after store's closure; that the management representatives in attendance were Robert Steil, the company president, Wade, Steve Miska, assistant to the president, Keith Barnes, store manager at the University store, and John Edvalds, store manager of the downtown store; and that all unit employees at the downtown store and a few from other stores were present. He testified that Steil introduced Wade and Wade did the talking. He stated that Wade described the benefits of company employment, 13 Edvalds testified he heard Rider ask for Gouras and knew Gouras was the downtown store, so the transfer lessened Rider's opportunity to a union organizer. organize. 14 There were more employees at the Northgate store than there were at 15 An admitted supervisor and agent of the Company. SQUIRE SHOPS, INC. 163 including wage rates, a profit-sharing plan, a medical and life insurance plan, etc., and then recited allegedly lower rates and benefits contained in contracts between the Union and the Company's competitors in the Seattle area. He stated that he and Wade got into an argument over the accuracy of Wade's purported comparison data. Bryant testified that while she was a salesclerk at the University store, she was brought to the downtown store to attend the same meeting attended by Rider because she had missed the meeting at the University store. She confirmed that Keith Barnes, the manager at the Universi- ty store, was present at the meeting at the downtown store, as well as Steil, Wade, and downtown store employees. She stated her major impression of the meeting was a continual argument between Steil and Rider. She further testified that Steil, at one point, said, if any employee present had a problem, to come and talk to him. She testified she accepted that invitation and talked with Steil after the meeting, telling him that while she was hired to work regular part time, she had been placed on call and could not understand that, inasmuch as an employee from the Ncrthgate store was working regularly on a part-time basis at the University store. She testified Steil promised to see what he could do. Wade testified there were six employees in attendance at the downtown store meeting, including Melody Bryant. He stated that his remarks consumed approximately 15 to 20 minutes; Steil introduced him and he did the talking; he announced the Company was aware that the Union was conducting an organizational drive; he described the Company's wage policies and fringe benefits so all employees would be aware of them, including a medical and life insurance plan and a profit-sharing plan for full- time employees, as well the Company's policies concerning promotion; he then compared the company benefits with benefits contained in contracts between the Union and the Company's competitors in the Seattle area; he was challenged by Rider intermittently through his address, with Rider disputing the accuracy of his comparisons and generally arguing prounion positions. He conceded he invited questions and discussion from the employees after the close of his prepared remarks. ]Employees David Hoar, Daniel Brator, Stephanie Hare, and Brad Clifton testified concerning the remarks made by Wade at the subsequent Northgate store meeting. They testified that management was represented by Steil, Wade, and the two Miskas and that all the Northgate unit employees were there. They testified that Wade, in his prepared remarks, followed approximately the same format described above; and that Wade then invited employee questions, comments, and complaints. Hoar testified he complained regarding the shortness of his dinner break, stating he was only allowed a half hour for dinner and this was insufficient, and that Wade indicated he thought an hour was reasonable and instruct- 16 Rider and Brator made a similar complaint. 14 Who followed up after the meeting on Wade's statement that 40-hour employees were eligible for insurance with a request therefor. is The May Department Stores Company, d/b/a The M. ONeil Company, 184 NLRB 629 (1970); Capital Electric Power Association, 171 NLRB 262 (1968); National Food Stores, Inc., T/A Big Bear Super Markets, 169 NLRB 94 (1968) ed Carl Miska (the store manager) to work this out. Hoar testified he also complained he was not reimbursed for a delivery to a customer with his own car; that Wade asked him if he requested reimbursement, that he replied in the negative, and that Wade stated it was the Company's policy to reimburse. Hoar, testified that he further com- plained this was the first time he heard about any insurance availability to full-time employees; 16 he asked what constituted a full-time employee; Wade replied, one who worked 40 hours; he stated he worked 40 hours and was not receiving insurance benefits; and Wade replied he would look into it. Brator testified he asked Wade how to get employee gripes to higher management and was informed that Steil's door was always open; he also testified that he suggested the employees might form an employee grievance commit- tee to bring employee complaints to the attention of higher management and Wade replied that was a good idea. Hare and Clifton corroborated the testimony of Hoar and Brator. Wade testified that the Northgate meeting consumed approximately 15 minutes, that it started between 9:30 and 9:45 p.m., and that approximately 20 to 25 unit employees attended. He confirmed that he followed the same format he followed at the downtown store in his prepared remarks, and that he invited employee questions, comments, and complaints thereafter. He also confirmed testimony regard- ing dinner breaks and customer delivery and Brator's testimony concerning the formation of an employee grievance committee. It is undisputed that following the meeting, Hoar and Clifton17 were signed up for the Company's medical and life insurance plan, that Hoar was offered the option of taking a longer dinner break (up to 1 hour) if he desired, and that Steil asked Hoar how the employees were coming along on the formation of a grievance committee. While it is generally true that a company may call mass meetings of its employees when faced with a union organizational campaign and exercise its free speech rights under Section 10(c) of the Act without running afoul of Section 8(a)(1), inform the employees of its benefits and policies, and attempt to persuade them to refrain from or oppose the union's efforts to secure their support,18 invitations addressed to employees during those meetings to voice complaints and grievances, followed by implied promises to remedy same and the subsequent grant thereof exceed the limits of Section 10(c) and violate Section 8(a)(1), particularly where the grant of the promise involves increasing an existing benefit or establishing a new one.19 Wade corroborated employee testimony that at both the downtown and Northgate meetings he invited employee complaints and comments; he further corroborated their testimony that he answered Hoar's complaint over the shortness of his half-hour dinner break with a comment that 1 hour seemed reasonable followed by a direction to 19 N.L.R.B. v. Exchange Parts Company, 375 U.S. 405 (1964); N.L.R.B. v. Tom Wood Pontiac, Inc., 447 F.2d 383 (C.A. 7, 1971), enfg. 179 NLRB 581 (1969); Texaco, Inc. v. N.LR B, 436 F.2d 520 (C.A. 7, 1971), enfg. 178 NLRB 434 (1969); Aldon, Inc., 201 NLRB 579 (1973); Flight Safety, Inc., 197 NLRB 223 (1972); Reliance Electric Company, 191 NLRB 44 (1971); Raytheon Company, 188 NLRB 311 (1971). 164 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the store manager to work it out with Hoar, which resulted in a change from the half-hour limitation on the dinner break to a 1-hour limitation; and he corroborated Hoar's testimony that he answered Hoar's complaint that as a 40- hour employee he was entitled to medical and life insurance coverage with a promise to look into the matter, which was followed by a grant of such coverage to Hoar and to Clifton (who advanced a similar complaint privately, at a later date). It is undisputed that Steil answered Bryant's complaint over a change in her work status with a promise to look into it (with the implication he would resolve it) and that Steil questioned Hoar concerning the employees' progress in forming a grievance committee to meet with him to resolve their complaints or grievances 20 On the basis of the foregoing, I find and conclude that Wade, by inviting employee grievances at the Northgate mass meeting following the Company's receipt of a copy of the Union's petition for certification as the representative of its employee and, in the course thereof, answering Hoar's complaint over the inadequacy of the 1/2-hour dinner break with a comment a 1-hour break appeared reasonable and an instruction to Miska to work this out, followed by a later change in working conditions to permit a maximum 1-hour dinner break, promised and granted an improvement in working conditions and thereby violated Section 8(a)(1) of the Act. On the basis of the foregoing, I further find and conclude that Wade, by explaining that a medical and life insurance plan had been instituted prior to the union campaign for full-time employees (which he defined as employees regularly scheduled to work 40 hours per week) and by his promise to look into Hoar's claim to eligibility for plan coverage, and by the Company's subsequent extension of such coverage to Hoar (and to Clifton, on a similar claun) did not violate Section 8(a)(1) of the Act, since the plan and eligibility requirement were in existence prior to Wade's explanation thereof and Wade's communication of its existence and the requirement, his promise to look into Hoar's claim of entitlement, and the Company's extension of the plan to Hoar and another employee (Clifton) were simply communication of an existing benefit, the require- ments therefor, readily be justified as rectification of a previously unknown mistake and inclusion therein of previously overlooked employees.21 Lastly, I find and conclude that Steil, by his implied promise to adjust Bryant's grievance at the downtown meeting, violated Section 8(a)(l) of the Act 22 D. The Wage Increase Issue The complaint alleges that the Company violated Section 8(a)(1) of the Act by granting wage increases between October 16 and December 31 to a substantial number of its unit employees in order to weaken their support of the Union. The General Counsel relies on a document setting out 1973 increases to all company employees to support this allegation (G.C. Exh. 36). That document reflects wage increases granted to unit employees, as well as increases granted to company employees at its other stores and warehouse. No increases were granted in December. In November, 14 Northgate employees received increas- es, 7 University employees received increases, 10 Southcen- ter employees received increases, and 3 downtown employ- ees received increases, for a total of 34 increases to unit employees; 31 employees at the Company's warehouse and its Tacoma, Eugene, Columbia Center, and Jantzen Beach stores received increases that month (with no increases at the Yakima store); for a grand total of 65 November increases. In October, one Northgate and one Southcenter employ- ee received an increase, two University employees received an increase, and no downtown employees received an increase . Employees at the warehouse and the Tacoma and Yakima stores received a total of five increases (three at Yakima alone); no increases were granted at the Eugene, Columbia Center, or Jantzen Beach stores. A scattered or random pattern of just a few increases per month appears for all the earlier months of 1973 other than June, August, and September, when there was an average of 21 increases for each of those months overall (at all nine stores and the warehouse). The General Counsel's case rests on the fact 65 increases were granted to employees shortly after the Union filed its petition to employees at all nine stores and the warehouse, including 34 to unit employees, that these increases were 3 times as great overall, and 2-1/2 times as great within the unit, as the largest number granted in any other month of 1973, and, together with the October increases, amounted to a general wage increase for the unit employees.23 The Board, with the approval of numerous circuit courts which have reviewed the question, has held that an employer's grant of wage increases to a substantial number of eligible employees after receiving notice of a Union's petition for an election and prior to that election is supspect, as an attempt to undermine the Union's support among the employees particularly where, as here, the increases are accompanied by other unlawful conduct,24 20 Since all agree it was an employee (Brator) who originally suggested the formation of such a committee and Wade's response thereto contained no promise to negotiate or adjust grievances with an employer committee, I find that the exchange between Wade and Brator at the Northgate meeting and Steil 's inquiry were not violative of the Act. Redcor Corporation, 166 NLRB 1013 (1967). 21 N.L.R.B. v. Tommy's Spanish Foods, Inc., 463 F.2d 116, enfd. 187 NLRB 235 (1970); MPC Restaurant, 198 NLRB 14 (1972). 22 Swift Produce, 203 NLRB 360 (1973), cases cited in fn. 17. 23 The petition was filed on October 16; in his December 3 Decision and Direction of Election in Case 19 -RC-6582, the Regional Director stated "there are approximately 40 employees in the unit"; 4 unit employees received an increase in October, and 34 unit employees received an increase in November. 24 Amen-Crete Ready Mix Corporation, 207 NLRB 509 (1973); Metzger Machine & Engineering Company, 209 NLRB 905 (1974); Buffet Restaurants, 201 NLRB 515; Bechtel Corporation, 200 NLRB 975 ( 1972); International Metal Specialties, Inc., 433 F.2d 870 (CA. 2, 1970); Colonial Knitting Corp., 464 F.2d 949 (CA. 3, 1972); Semi-Conductors, Inc., 395 F.2d 257 (C.A. 5, 1968); Kawneer Company, a division of American Metal Climax, Inc., 413 F.2d 191 (C.A. 6, 1969); Furnas Electric Co., C.A. 7,463 F.2d 665; McGraw- Edison Company, 419 F.2d 67 (C.A. 8, 1969); Bell Manufacturing Division, SQUIRE SHOPS, INC. 165 unless the Employer justifies the increase as one decided on prior to commencement of the union campaign, one granted in accordance with previous practice, or one based on valid business considerations.25 The Company's grant of increases to practically all the unit employees, shortly after receipt of the Union's petition for election and during a period when it was engaging in antiunion and unlawful efforts to undermine and discour- age employee support of the Union as set out heretofore, which increases far exceeded the random pattern of previous months, appears a calculated part of the Compa- ny's antiunion and unlawful effort to undermine the Union and discourage employee support thereof, and I so find and conclude.26 I therefore find that by its grant of the October- November increases to practically all its unit employees for the purpose of undermining and discouraging employee support of the Union, the Company violated Section 8(a)(1[) of the Act. E. The 8(a)(5) Issues 1. The unit and the Union's representative status therein In his December 3 Decision and Direction of Election, the Regional Director found appropriate for collective- bargaining purposes a unit consisting of "all of the employees employed at the employer's four retail stores in King County, Washington (1428 Fourth Avenue; 4508 University Way Northeast; 761 Northgate Mall and 820 South Center Mall), excluding truckdrivers, warehouse employees, office clerical employees, professionals, guards and supervisors as defined in the Act." The complaint alleges, the Company in its answer admits and 1[ fmd that the above-specified unit is appropriate for collective-bargaining purposes within the meaning of Section 9 of the Act. The General Counsel assert& that as of Saturday, October 27,27 the Union had acquired 21 valid authoriza- tion cards, thereby achieving majority representative status within a unit consisting of 39 employees. The Company asserts on October 27 there were 44 employees within the unit, the Union only had 16 valid authorization cards on that date, and thus the Union never acquired majority representative status within the unit. The issues created by the above contentions shall be treated below. Payroll records submitted by the Company covering the 2-week period commencing Saturday, October 27, and ending Friday, November 2, list 18 named employees at DiGiorgeo Leisure Products, Inc., 483 F.2d 150 (C.A. 9, 1973); J. C. Penney Co., Irrc., 384 F .2d 479 (C.A. 10, 1967). 25 Harvey Aluminum Incorporate4 156 NLRB 1353 (1967), Post Houses, Inc., 151 NLRB 1159 (1966). 26 The only rebuttal offered by the Company consisted of testimony unsupported by any documentation. Wade testified the Company followed the practice for several years prior to 1973 of granting a larger number of increases in November than at any time during the year . This testimony was weakened, however, by Wade's admission he did not review the Company's records for prior years to determine the accuracy of his purported recollection of this alleged past practice and his testimony that a high Northgate, 15 at Southcenter, 9 at University and 4 downtown, for a total of 46. Dennis O'Bryan is listed twice on the Northgate payroll and Pat Martin is listed both on the Northgate payroll and the University payroll, which reduces the number to 44. The General Counsel asserts that Douglas Greenup should not be counted at Northgate on the ground he ceased to work for the Company on October 20; Larry Levitt should not be counted at Southcenter because he did not commence work there 28 until October 30; Steve Bigler should not be counted at University because he worked an erratic schedule and was not a regular part-time employee; and that Dennis O'Brien and Dirk Miller should not be counted on the ground they were supervisors. George Wade, the Company's vice president and secretary, confirmed that Greenup ceased his employment with the Company on October 20. He therefore shall not be counted, reducing the number to 43. The parties stipulated that Dirk Miller at times pertinent was a supervisor within the meaning of the Act. A similar determination was made by the Regional Director in his December 3 Decision and Direction of Election. Dirk Miller therefore shall not be counted; reducing the number to 42. With reference to Larry Levitt, the payroll entries show "off' for Saturday, October 27, and Sunday, October 28. On October 29, the entry reads: "Time records on office sheet." Beginning October 30, entries show that Levitt worked the balance of that pay period (and subsequently). Answering an inquiry concerning when Levitt transferred from the main office to Southcenter, Wade testified that "he (Levitt) transferred down there from the office about that time." Based on the October 29 entry showing that Levitt's time records for that and earlier dates covered work at the main office and entries showing his employ- ment at Southcenter commenced on October 30, when coupled with Wade's confirmation of his transfer about that time, I fmd that Larry Levitt did not commence work at Southcenter until October 30 and therefore cannot be counted as an employee within the unit on October 27, reducing the number to 41. With regard to Bigler, the payroll entries show 3-3/4 hours on October 16; 4 hours on October 23; 5 hours on November 2; 2 hours on November 8; and no hours thereafter (at University). The payroll entries further disclose that Bigler worked 7-1/2 hours on December 17 at University; 8-1/4 hours on December 19, 8-1/2 hours on December 20; 5 hours on December 21, 5-1/2 hours on December 22; 7 hours on December 24; 6 hours on December 26; 5-1/2 hours on December 27; 8-1/2 hours on December 28; 5-1/2 hours on December 29 and 6 hours proportion of the work force in October -November consisted of recent hires. Based on these factors and my observation of his testimony, I do not credit his statement concerning the Company's alleged past practice. 27 The fact the Umon's alleged majority representative status was not achieved until October 27, a date subsequent to the date it filed its petition and also subsequent to the date it made its demand for recognition , does not alter any company obligation flowmg ,thereafter, inasmuch as the Union's demand for recognition was a continuing one. 28 It was conceded by Wade that he worked at the Company's main office prior to his transfer to Southcenter. 166 DECISIONS OF NATIONAL LABOR RELATIONS BOARD on December 31; as well as 6-1/2 hours on January 2, 1974, and 4 hours on January 3 , 1974,29 at downtown. It appears from the above work schedule that between October 13 and December 17 Bigler was called in sporadically to work at University as and when need for his services arose, and did not work regularly until after December 19, at downtown . I therefore find that Bigler was not employed on a sufficiently regular part-time basis on October 27 to warrant counting him in the unit at that time, reducing the number to 40. As to O'Bryan, at times pertinent (around October 27), O'Bryan was employed at Northgate . As noted heretofore, the manager and assistant manager at Northgate at that time were Carl Miska and David McMullen , respectively. It is undisputed that Northgate employed the largest number of unit employees at or about October 27, and that O'Bryan spent most of his time working stock downstairs (on the floor below the sales floor) with Andy Swanson and Daniel Brator. Brator testified that the work downstairs consisted of "working stock and handling shipping and receiving"; and O'Bryan gave himself and Swanson instructions on what to do and how to do it, maintained records , and was the person he and Swanson consulted with when they wanted a schedule change. Brator testified O'Bryan did not handle requests concerning raises or promotions . Swanson confirmed Brator 's testimony con- cerning his duties and those of O'Bryan and Brator - stating they consisted of "stocking pants and transferring them out," that O'Bryan took care of the paper work, kept order, and directed their work, but that O'Bryan did not have authority to, recommend that the other two receive raises or promotions , or be discharged . Swanson testified however, that he was hired by Miska on O'Bryan's recommendation . Carl Miska testified the Company maintained a pants warehouse below the sales floor at Northgate; he oversaw it and the sales floor ; and O'Bryan was in effect a working leader on the lower floor. Miska stated O'Bryan physically handled the work of receiving and stocking pants; delivered them to the sales floor; and made shipments of split orders for delivery to other stores. He testified O'Bryan did not do any hiring or firing, or exercise any control over promotions or wage increases. He stated O'Bryan was the senior employee of the three working downstairs and, pursuant to his directions, directed the work of the other two employees . He stated that occasionally O'Bryan granted requests for time off, but only after informing the man who desired the time off to check it out with Miska. He conceded O'Bryan had authority to call in an employee to help with a sudden rush load, but that such call was made at his direction. He confirmed that Swanson was hired on O'Bryan's recom- mendation and that O'Bryan decided when the other two employees might take a break during their work shifts. He testified that O'Bryan was paid a higher rate than the other two employees because he was the senior employee; O'Bryan sometimes worked on the sales floor when work was slow in the downstairs warehouse and that if both he and McMullen Were absent , occasionally he put O'Bryan in charge . He stated this was rare and did not occur with any degree of frequency. Based on the above, I fmd and conclude that in the absence of any power to hire, fire, grant wage increases or promotions, such supervisory duties as O'Bryan performed were slight and consisted mainly of acting as a working leader in seeing to it the flow of work, checking in pants, having them delivered upstairs to other stores , etc., flowed smoothly. I therefore shall count O'Bryan within the unit as of October 27, leaving the number at 40, On the basis of all the foregoing, I fmd and conclude that on October 27 there were 16 employees within the unit at Northgate (Rider, Jablonski , McGaw, Olson, Morrison, Stroud, Bourret , Saffeels, Clifton, Hoar, O'Bryan, Pat Martin, Frank, Swanson, Brator, and Hare); 13 employees within the unit at Southcenter (Palmer, Gregory, Austin, Lawrence, Anderson, Spargo, Mitchell, Koucher, Aufforth, Poth, Blomquist, Kimmerer, and Welfelt); 7 employees within the unit at University (Davidson, Bryant, Vagoe, Chelgroth, Rowan , McEhernan, and Mike Martin); and 4 employees downtown (Kedroske, Hudson, Rover and Brown), for a total of 40 unit employees. The Union submitted 21 signed authorization cards dated October 27 or prior as proof of its majority representative status on October 27. The Company challenges the cards submitted by Rick Stroud, Jan Saffeels, Michael Rider, Andy Swanson, and John McGaw. The Company contends Stroud's card should not be counted because he testified he understood that he was under no obligation if he signed the card , relying on the following exchange: Q.: What were they (the cards) for? STROuD : Like I said - explained earlier, to get all these people together. If enough people get together we can start - sit down and talk about things like this, and then we could go on further. ' The Company contends Saffeels' card should not be counted on the ground the person who gave her the card misrepresented its object , setting out her testimony "that the only way I could - the Squire Shop could join the Union was to sign the card , if everybody signed the card so then we could all join the Union." The Company seeks to avoid counting Rider's card on the grounds it was solicited by Supervisor McMullen. The Company states Swanson 's card should not be counted because the union representative who secured it misrepre- sented its purpose. The Company seeks to avoid counting McGaw's card on the ground McGaw did not understand its purpose when he signed it, relying on McGaw's testimony that the union representative stated "that this was - to sign this . First of all, I'd be protected without being fired and that - that, you know, become unionized and get the benefits that come with it." Stroud testified he signed the card when it was presented to him by Union Organizer Steve Gouras at a meeting in the house of Stephanie Hare, another employee; he read the card before he signed it ; and "what we were told was by signing this card we could get enough people together and then we could get together and have talks about, you 29 The payroll records covered the period October 13, 1973 , to January 4, 1974. SQUIRE SHOPS, INC. know, what we do and if they presented something to the Company, then we could get together and have an election ... they didn't say anything about were we becoming Union, I knew that anyway." On the basis of the foregoing, I find and conclude that Stroud read and understood he was signing a card authorizing the Union to represent him in bargaining collectively with the Company over his wages, hours, and working conditions. I therefore reject the Company's, challenge and shall count the Stroud card as a valid authorization. Saffeels testified she was handed the authorization card she signed by a fellow employee (Stephanie Hare) in the ladies room and asked to sign it; Hare said by her signing it the Squire Shop could be organized and she responded it was a good idea, took the card, read it, signed it, and handed it back to Hare. I'find and conclude that Saffeels read and understood the card she signed authorized the Union to represent her in bargaining collectively with the Company concerning her wages; hours, and working conditions. I therefore reject the Company's challenge and will count the Saffeels card as a valid authorization. Rider was the inside organizer for the Union. His testimony does not establish that he signed his authoriza- -tion card upon solicitation by Assistant Manager McMul- len but rather, that he informed McMullen he had signed a card after he signed it. The Company's challenge to counting Rider's card is rejected and I shall count it as valid. Swanson testified he read the authorization card before filling it in and signing it. He testified that after Stephanie Hare gave him the card, she told him his signing of the card would protect him against discharge if the Company noticed him talking about the Union in the store. The card clearly designates the Union as the employee's agent for the purpose of bargaining collectively with the signatory's employer concerning wages , hours, and working condi- tions; Hare's explanation that it would also protect Swanson in the event the Company discharged him for union activity does not indicate that Swanson did not understand that he was authorizing the Union to represent him when he signed it. The Company's challenge to the Swanson card is therefore rejected, and it will be counted. As to McGaw, he signed two cards on different dates because he was informed the first one was lost (and later found). He stated he filled out and signed the cards at Stephanie Hare's request at Northgate and that Hare made the statements quoted heretofore. Those statements, however, do not misstate the results flowing from such authorization-Union representation, including protection against arbitrary discharge and achievement of contract benefits. I therefore reject the Company's challenge to McGraw's card and will count it. Inasmuch as I have rejected the Company challenges to 5 of the 21 authorization cards secured by the Union from unit employees between October 8-27 and entered findings that the unit numbered 40 employees on the latter date, I find and conclude that on October 27 the Union attained majority representative status within the unit. 30 Donnelly and O1well were familiars , having dealt with one another many times over many disputes over many years; Donnelly represents a F. The Contract Issue 167 Sometime in April 1974 (following issuance of the March 20, 1974, consolidated complaint), Company Attorney Patrick Donnelly telephoned William O1well, president of the Union.30 Donnelly suggested they confer regarding possible settlement of the issues raised by the March 20, 1974, consolidated complaint (which encompassed the allegations of the September 18, 1974, consolidated complaint other than the allegations of contract agreement and refusal to execute). Olwell agreed to meet with Donnelly. Donnelly asked Olwell to contact the Union's attorney (Schwerin) and instruct Schwerin to consent to a Company motion to postpone the hearing scheduled shortly thereafter on the March 20, 1974, consolidated complaint. Olwell agreed and so instructed Schwerin. The motion was duly filed and the hearing postponed. The parties met that same month (April 1974) at Donnelly's office. Company President Steil, Company Vice President Wade and Attorney Donnelly represented the Company. The Union was represented by Olwell and the Union's first vice, president, Edward Hardy. Donnelly expressed the Company's interest in working out a settlement of the pending complaint. Olwell ex- pressed an interest in accomplishing that objective. Donnelly stated the Company could not accept the Union's standard area contract (for men's retail clothing) since the Company relied heavily on young, part-time help, that it needed flexibility, and that it objected to provisions requiring the payment of commissions, payment of supper money, payment into a pension fund, payment of penalty pay for Sunday work, and similar items. Olwell replied the objections could be worked out, commission payments were perhaps not suitable for the Company's operations and could be dropped if wages were increased, since the pay scales were too low; that the supper money provision could be modified;, that no pension payments would be required for the first contract; and, that the other items could be worked out. Steil stated he could not attend future meetings but suggested the Union submit a contract proposal and work out terms with Donnelly and Wade. Olwell stated that if the Company and the Union were able to reach agreement on a'contract, this would render the 8(a)(1) and (5) charges of the complaint moot. He suggested they try to reach agreement on a contract and then look at the discriminatory discharge issue . Donnelly expressed the Company's willingness, to try to work out terms for a contract. Olwell stated he would send Donnelly a written contract proposal. On April 22 Hardy sent Donnelly a proposed, contract. The parties met to discuss contract terms on May 9 and 15, 1974. Wade and Donnelly represented the Company. O1well and Hardy represented the Union. The parties agreed to request another postponement of hearing on the March 20, 1974, consolidated complaint. They then began going over the Union's contract proposal, clause by clause. On several occasions Wade and Donnelly disagreed with one another, as did Olwell and, Hardy. On a number of those occasions, Donnelly made it clear he would act as the large number of retailers in the area and the Union represents a large number of their employees. 168 DECISIONS OF NATIONAL LABOR , RELATIONS BOARD company spokesman and Olwell made it clear he would act as the union spokesman . At the close of the May 15, 1974, meeting, the parties were unable to resolve their differences on a number of issues and agreed to let the N.L.R.B. case proceed to hearing. Shortly prior to May 22, 1974, Donnelly telephoned Olwell and suggested one more try at a contract. Olwell consented and they agreed to meet on May 22, 1974. The same persons met on May 22, 1974; they reached agreement on all issues but wage rates and one or two other items . Wade and Donnelly went into a caucus over the remaining items and Olwell and Hardy did also (in a separate office). Following the caucuses , Olwell and Donnelly met in a third office and settled the remaining issues. Donnelly asked Olwell to have the Union's attorney inform the Regional Office the parties had reached agreement on a contract, thereby resolving all but the discriminatory discharge allegations of the complaint. Olwell agreed to do so. Donnelly asked Olwell what- it would take to settle the remaining complaint issues. Olwell replied he thought about $750, that he would talk to Rider and contact Donnelly. Donnelly stated this was fine. Olwell stated he would type up the agreed-upon contract, and send it to Donnelly for his review and approval of language or suggestions for revision, and would then make up a final contract and send it to Donnelly for Company signature . Donnelly and Olwell also agreed to request the Regional Office to postpone the hearing indefinitely.31 Olwell instructed Hardy to prepare a written contract. The four men then met and shook hands. Olwell subsequently advised Hardy of the final terms and instructed Hardy to prepare a written contract containing the ' final agreement and to send if tot Donnelly for his approval or revision of the language therein. Hardy prepared a written " document setting out the contract agreement as he understood it and-on May 30, 1974, sent it to' Donnelly, with the request that Donnelly review it and advise him regarding any language errors. On June 5, 1974, Donnelly sent a letter to Hardy stating the contract language was incorrect with respect to 10 items. On June 7, 1974, Olwell telephoned Donnelly and went over the 10 items. He and Donnelly reached agreement on language disposing of all 10 items. Olwell instructed Hardy to redraft the contract with the changes agreed upon and send it to Donnelly. On June 7, 1974, Hardy sent five copies of a final contract to Donnelly. He signed all five copies and, in his cover letter, asked Donnelly to return three copies signed by the Company. On July 9, Donnelly telephoned Hardy and requested two additional language changes. Hardy agreed to make 31 The parties subsequently requested an indefinite postponement of hearing on the March 29, 1974, complaint and it was granted. 32 At the initial meeting Olwell offered to submit the Union's authorization cards to Donnelly for verification of the Union 's majority `representative status. Donnelly rejected the offer and commented the Company was prepared to negotiate a contract. Wade commented ifthey had not been busy with a number of problems the Union never would have secured majority representative status. 33 The foregoing findings are based on the testimony of Orwell and Hardy. Their testimony was for the most part uncontradicted and was not the changes and on the same day, sent Donnelly 5 copies of revised pages 1 and 4 containing the two changes. In mid-July 1974, Olwell telephoned Donnelly and asked Donnelly if he had received all the contract pages as revised.. Donnelly acknowledged that he had. Olwellasked him if there were any problems. Donnelly replied there was not. Olwell asked Donnelly where the' contract was. Donnelly replied that Steil and Wade had been traveling and he and they had not been able to get together to get the contract signed. Hardy also telephoned Donnelly that month to ask if the revisions were complete and when the Union might 'expect to receive its three signed copies of the contract. Donnelly told him the contract was alright and complete, that he just hadn't been able to get together with Steil and Wade to have it signed. He told Hardy not to worry, since he believed the Company was already following its terms. During the week of August 11, 1974, Olwell ran into Donnelly at the Seattle Airport. Olwell told Donnelly he wanted the contract. Donnelly replied it was the last day of his vacation, he would be back in the -office on Monday and would then contact Olwell. Olwell telephoned Donnelly the last week of August 1974 and stated the Union wanted a signed contract or it would have to file refusal to execute charges. Donnelly told Olwell not to worry, the Company was living by the contract and he would get it to him. Shortly before Labor Day 1974, Hardy telephoned Donnelly and told Donnelly the Union was getting tired of waiting for the contract and was going to file additional unfair labor charges if it was not received. Donnelly suggested Hardy wait a few days and he .would get it signed. Hardy replied the Union had already waited too long. Donnelly stated he was going to Bellingham but would get the contracts to the Union the Friday before Labor Day. Hardy replied that if he did, not receive them by then, the Union would file unfair labor practice charges. On September 4, 1974, Donnelly left a message at Olwell's office requesting that Olwell call Donnelly over a problem regarding the Squire Shops contract. On September 5, 1974, Olwell telephoned Donnelly to ask what the problem was. Donnelly said the Company doubted the Union's majority representative status. Olwell became angry and stated the Company should have raised that question earlier, before it negotiated the contract 32 There was an angry exchange, and the Union filed its additional charge which led to the issuance of the September 18 consolidated complaint 33 On the basis of the foregoing, I find and conclude that on July 9, 1974, upon Donnelly's receipt of two pages containing the final contract revisions,34 the Company and the Union reached agreement on terms for a collective- bargaining agreement covering the unit' employees. directly denied by'the company principal witness, as evidenced by the following testimony: "Q. Did you ever come to agreement on all terms of a proposed collective-bargaining agreement with Local 1001? Donnelly: I don't think we did. It was - wasn't signed by the Company." Donnelly's response was ambiguous at best. Wade's flat denial that the Company ever reached agreement on anything, not even aphrase or provision , is patently incredible in view of the undisputed Hardy-Donnelly letter exchanges concerning the contract language, and is not credited. 34 Which Donnelly confirmed constituted the final and complete agreement in subsequent telephone conversations with'Olwell and Hardy. SQUIRE SHOPS, INC. I further find that at all times subsequent the Company failed and refused to execute that agreement 35 The Company contends the agreement was not final because it was conditioned on resolution of the complaint allegations concerning Rider. I have credited Olwell's testimony that the parties agreed to attempt to resolve the bargaining charges of the March 20 complaint first, and separately from the balance of the issues raised by that complaint, by attempting to negotiate a contract. They succeeded in that effort. There is no credited evidence on which to base a finding that company execution of the contract was conditioned on the parties reaching an agreement disposing of the balance of the issues raised by the March 20, 1974, complaint. Rather, the evidence is to the contrary - witness Donnelly's assurances that the contract was complete, it was alright, the Company was already complying with its terms, and that it was unsigned only because he had not been able to get together with his principals (none of which was denied by Donnelly). I therefore reject the Company's contention that its agreement on contract terms was conditional upon disposing of the Rider dispute. The Company also alleges the agreement was not final because it was not ratified by the affected employees. The evidence establishes that the Union issued a call for a June 5, 1974, ratification meeting but no vote was taken because of poor attendance. Hardy signed the contract subsequent to the aborted ratification meeting and both Olwell and Hardy testified without contradiction (their testimony as credited) that: neither the Union's constitution nor its bylaws require ratification prior to signing a contract; union officials have in the past signed contracts binding on the Union without prior ratification; they were empowered by their Union constitution and bylaws to, sign binding collective-bargain- ing agreements without prior ratification. I therefore find and conclude the Union's failure to secure a ratification vote prior to Hardy's signing the contract did not and does not invalidate the agreement. On the basis of all the foregoing, I find and conclude the Company, by its failure and refusal to execute the contract prepared, signed and submitted to it by Hardy on June 7, 1974, as finally modified by the parties on July 9, 1974, thereby violated Section 8(a)(5) and (1) of the Act. G. The Bargaining Order tissue Findings have been entered above that the Company violated Section 8(a)(1) of the Act by: Miska's interroga- tion of Rider concerning his union organizational activi- ties ; Edvald's threat to discharge Rider because of his union activities ; Steil's transfer of Rider from one store to another to inhibit his union organizational activities; Wade's solicitation of employee grievances at employee mass meetings ; Wade's actual or implied promise at a mass meeting to resolve Hoar 's grievance over dinner hours and the Company's subsequent change in working conditions to grant that grievance ; Steil's implied promise at a mass meeting to adjust Bryant's grievance; the Company's grant 35 The Union previously executed it. 169 of wage increases to almost all its unit employees shortly after its receipt of the Union petition; all for the purpose of undermining union support among its employees and discouraging its employees from supporting the Union. Findings have also been entered that' the Company violated Section 8(a)(1), (3), and (4) of the Act by discharging Rider , the Union's leading adherent among the unit employees, for testifying on behalf of the Union at the representation hearing and for engaging in other activity - on behalf of the Union. Lastly, findings have been entered that the Company violated Section 8(a)(1) and (5) of the Act by negotiating a contract with the Union, stalling over its execution, and finally refusing to sign it. It is the teaching of the Gissel Case 36 that where a company has committed unfair labor practices of suffi- ciently serious a nature to dissipate a union's support among its employees, the purposes of the Act are best served by the issuance of an order requiring the Company to bargain with that Union. I find that the Company's serious and pervasive unfair labor practices detailed above warrant such an order. I therefore shall recommend that the Company be directed to bargain with the Union at its request concerning the rates of pay, wages, hours, and working conditions of the unit employees. CONCLUSIONS OF LAW 1. The Company is an employer engaged in commerce in a business affecting commerce and the Union is a labor organization as those terms are defined in Section 2(2), (5), (6), and (7) of the Act. 2. Since October 27, 1973, the Union has represented a majority of the following employees: All of the employees employed at the Employer 's four retail stores in King County, Washington (1428 Fourth Avenue; 4508 Universi- ty Way Northeast; 761 Northgate Mall and 820 Southcen- ter Mall), excluding truckdrivers , warehouse employees, office clerical employees, professionals, guards and super- visors as defined in the Act. 3. The Company violated Section 8(a)(1) of the Act by: (a) Miska's interrogation of Rider concerning his organiza- tional activities on behalf of the Union; (b) Edvald's threat to discharge Rider because of his union activities ; (c) Steil's transfer of Rider from the Northgate to the downtown store in order to inhibit his union organizational activities; (d) Wade's solicitation of employee grievances at employee mass meetings ; (e) Wade's actual or implied promise at an employee mass meeting to resolve Hoar's grievance over the length of his dinner hour and his subsequent lengthen- ing of that dinner hour (a change in working conditions) to adjust that grievance ; (f) Steil's implied promise at a mass meeting to adjust Bryant's grievance ; and (g) the Compa- ny's grant of wage increases to almost all of its unit employees shortly after receipt of the Union 's petition for certification. All for the purpose of undermining and discouraging employees support of the Union. 36 N.L.P-B. v. Gissel Packing Co., 395 U .S. 575 (1969). 170 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 4. The Company violated Section 8(a)(1), (3), and (4) of the Act by discharging Michael Rider for testifying on behalf of thee Union at a representation hearing conducted by the Regional Office and for engaging in other activities on behalf of the Union. 5. The Company violated Section 8(a)(1) and (5) of the Act by stalling and refusing to execute a contract previously negotiated with the Union covering the rates of pay, wages, hours, and conditions of the unit employees. 6. The Company did not otherwise violate the Act. 7. The unfair labor practices specified above affect commerce as defined in the Act. Tim REMEDY Having found that the Company engaged in unfair labor practices in violation of Section 8(a)(1), (3), (4), and (5) of the Act, I shall recommend that the Company be directed to cease and desist therefrom and to take certain affirmative, action designed to effectuate the purposes of the Act. It shall be recommended that the Company , be ordered to cease and desist from:, 1. Interrogating its employees concerning their union activities. 2. Threatening its employees with discharge for engag- ing in union activities. 3. Transferring its employees because of their union activities. 4. Soliciting employee grievances. 5. Actually or impliedly promising to adjust employee grievances, and adjusting them. 6. Making unilateral changes in working conditions. 7. Granting wage increases without prior notice to and bargaining with the Union concerning same. 8. Discharging its employees for testifying on behalf of the Union or engaging in other union activities. 9. Failing and/or refusing to execute agreements previously reached with the Union concerning the rates of pay, wages, hours, and working conditions of the unit employees. 10. Failing and/or refusing to bargain with the Union at its request concerning the rates of pay, wages, hours and working conditions of the unit employees. It will also be recommended " that the Company be directed to offer Michael Rider immediate and full reinstatement to his former job (or a substantially equivalent position in the event his former position no longer exists), without prejudice to his seniority and other rights and privileges, and to make him whole for any losses' he has suffered by reason of his discriminatory discharge by payment to him a sum of money equal to that he would have earned as wages from the date of his discharge to the date of his reinstatement, less any net earnings he may have had between the date of his discharge and the date of his reinstatement. His earnings shall be computed in accordance with the formula prescribed in F. W. Wool- worth Company, 90 NLRB 289 (1950), with interest at 6 percent per annum computed in accordance with the formula prescribed in Isis Plumbing & Heating Co., 138 NLRB 716 (1962). It shall also be recommended that the Company be directed to recognize the Union, to bargain withthe Union at its request concerning the rates of pay, hours,. and working conditions in the unit heretofore set forth, to execute the collective-bargaining agreement whose-terms it agreed to as set forth heretofore; and to grant such benefits and to make such payments as were called for under that agreement, either to the Union or to the employees, both retroactively and prospectively, from, its effective date. Upon the basis of the foregoing findings of fact, conclusions of law and the entire record, and pursuant to Section 10(c) of the Act, I recommend that the Board issue the following recommended: ORDER37 Squire Shops, Inc., its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Interrogating their employees concerning their union activities. (b) Threatening its employees with discharge for engag- ing in union activities. - (c) Transferring its employees in order to inhibit their union activities. (d) Soliciting employee grievances. (e) Actually or impliedly promising to adjust employees grievances, and adjusting same, on a unilateral basis, particularly when the adjustment involves a change in working conditions. (f) Unilaterally granting wage increases to discourage and undermine employee support of the Union. (g) Discharging employees for testifying on behalf of the Union or for engaging in other union activities. (h) Failing or refusing to recognize the Union, to negotiate with the Union at its request concerning the, rates of pay, wages, hours, and working conditions of the unit employees and to execute any agreements reached as a result of such negotiations. (i) In any like or related manner interfering with its employees in the exercise of their rights to self-organiza- tion, to form labor organizations, to join or assist the Union or any- other labor organization, to bargain collectively through representatives of their own choosing, and to engage in concerted activities for the purpose of collective bargaining for other mutual aid or protection, or to refrain from any or all of the above. 2. Take the following affirmative action designed to effectuate the purposes of the Act: (a) Offer Michael Rider immediate and full reinstate- ment to his former job (or a substantially equivalent job, if his former job no longer exists), without prejudice to his seniority or other rights and privileges and make him whole in the manner set forth in the section of this Decision entitled "The Remedy." (b) Recognize the Union as the exclusive bargaining representative of its employees set out in the unit described 37 In the event no exceptions are filed as provided by Sec. 102.46 of the 102.48 of the Rules and Regulations , be adopted by the Board and become Rules and Regulations of the National Labor Relations Board, the findings, its findings, conclusions , and Order, and all objections thereto shall be conclusions , and recommended Order herein shall, as provided in Sec. deemed waived for all purposes. SQUIRE SHOPS, INC. 171 heretofore, bargain with it at its request concerning the rates of pay, hours, and working conditions of the unit employees, execute the contract it agreed to with the Union on July 9, 1974, and make the Union and the unit employees whole for any losses they may have suffered by reason of the Company's failure and/or refusal to execute that contract and comply with its terms from its effective date. (c) Comply with all of the terms and conditions of the agreed-upon contract, both for the balance of its term and retroactively. (d) Preserve and, upon request, make available to the Board or its agents, for examining and copying, all records necessary for the determination of the amount of backpay and other payments and obligations due under this recommended Order. ss In the event that the Board's Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall be changed to read (e) Post at its four stores where unit employees are employed copies of the attached notice marked "Appendix A." Copies of such notice shall be furnished to the Company by the Regional Director for Region 19 and shall be signed by an authorized representative of the Company and posted immediately upon receipt thereof, and main- tained for at least 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken to insure that such notices are not altered, defaced, or covered by other material. The Regional Director for Region 19 shall be notified, in writing, within 20 days from the receipt of this Decision, what steps the Company has taken to comply herewith.38 IT IS FURTHER RECOMMENDED that the complaint be dismissed insofar as it alleges violations of the Act other than those found in this Decision. "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." Copy with citationCopy as parenthetical citation