New Fairview Hall Convalescent HomeDownload PDFNational Labor Relations Board - Board DecisionsOct 30, 1973206 N.L.R.B. 688 (N.L.R.B. 1973) Copy Citation 688 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Daniel A. Donovan , Charles Brennick and John Bren- nick, Co-Partners doing business under the trade name and style of Daniel A. Donovan d /b/a/ New Fairview Hall Convalescent Home and Local 1199, Drug and Hospital Union A/W National Union of Hospital and Nursing Home Employees , Retail, Wholesale and Department Store Union A/W AFL- CIO. Cases 1-CA-7643, 1-CA-7837, and 1- CA-7903 October 30, 1973 DECISION AND ORDER BY CHAIRMAN MILLER AND MEMBERS FANNING AND PENELLO On February 20, 1973, Administrative Law Judge Frank H. Itkin issued the attached Decision in this proceeding. Thereafter, the General Counsel, Charg- ing Party, and Respondent filed exceptions and sup- porting briefs. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board has considered the record and the at- tached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings,' and conclusions of the Administrative Law Judge, except as modified herein. We agree with each of the Administrative Law Judge's findings relative to Section 8(a)(1) of the Act as detailed by him. In addition, we find that Respondent's promise of a pay increase to employee Stopka during Shepard's unlawful interrogation of her constituted an additional violation of Section 8(a)(1) of the Act. We also agree with the Administrative Law Judge's findings, for the reasons stated by him, that Respon- dent did not violate Section 8(a)(3) and (1) of the Act by suspending and thereafter discharging employee Tierney, and that the strike which was triggered by this discharge was therefore an economic strike. We further agree with the Administrative Law Judge, for the reasons stated by him, that Respondent did not violate Section 8(a)(3) and (1) of the Act by refusing to reinstate strikers Dean, Betzner, Fazzino, and Lin- da Alger on account of their strike misconduct. Contrary to the Administrative Law Judge, howev- er, we find that Respondent's refusal to reinstate strik- ers Adorno and Izzo violated Section 8(a)(3) and (1) of the Act. Adorno's alleged strike misconduct con- sisted merely of being present with other strikers and union agents at the home of nonstriker Armstrong when Armstrong was threatened by some of the other strikers. Izzo's alleged misconduct consisted of put- ting her head inside nonstriker Armstrong's automo- bile and threatening Armstrong when she crossed the picket line. Such conduct, viewed in the context of a lengthy strike and a heated organizing campaign, is not of such a serious character as to render Adorno and Izzo unfit for reinstatement .2 We agree with the Administrative Law Judge, for the reasons stated by him, that Respondent violated Section 8(a)(3) and (1) of the Act by failing and refus- ing immediately to reinstate the 18 strikers named in Conclusion of Law 4 and thereafter delaying rein- statement or failing to offer timely reinstatement to these 18 strikers and employee Bernard when vacan- cies arose. It is well settled that economic strikers are entitled, upon application, to immediate reinstate- ment to their former or substantially equivalent posi- tions of employment unless such positions have been permanently filled or eliminated or are unavailable? In addition, an employer is obligated to accord eco- nomic strikers preferential status and immediately to reinstate such strikers when their previous or substan- tially equivalent positions are available 4 Therefore, we also agree with the Administrative Law Judge's finding, for the reasons stated by him, that Respon- dent violated Section 8(a)(3) and (1) of the Act by failing to reinstate employee Gargiulo to her former or substantially equivalent job, assigning her instead to a more onerous job, and eventually discharging her because she had engaged in protected activities. In addition, we hereby correct the Administrative Law Judge's apparently inadvertent failure to find that Re- spondent also violated Section 8(a)(3) and (1) of the Act by denying full reinstatement to employees Bren- da Alger and Deborah Alger. The evidence estab- lishes that these employees worked 2 days per week prior to the strike, but were offered reinstatement and were reinstated to 1-day-per-week jobs after the strike. Such reinstatement does not constitute "full reinstatement" under the criteria discussed above. The Administrative Law Judge found, and we i The General Counsel, Charging Party, and Respondent have excepted to certain credibility findings made by the Administrative Law Judge It is the Board's established policy not to overrule an Administrative Law Judge's resolutions with respect to credibility unless the clear preponderance of all of the relevant evidence convinces us that the resolutions are incorrect. Standard Dry Wall Products, Inc, 91 NLRB 544, enfd. 188 F.2d 362 (CA. 3; r951). We have carefully examined the record and find no basis for reversing his findings. 2 McGwier Co., Inc, 204 NLRB No 87; Terry Coach Industries, Inc., 166 NLRB 560, enfd 411 F 2d 612 (C A. 9). - 3 N L R.B. v. MacKay Radio and Telegraph Co., 304 U.S. 33; N L R.B v Fleetwood Trailer Co, Inc., 389 U.S. 375 4 N.L R B. v. Fleetwood Trailer Co, supra, N L. R B. v. Great Dane Trailers, 366 U S. 26; Laidlaw Corp, 171 NLRB 1366, enfd. 414 F.2d 99 (CA. 7), cert. denied 397 U.S. 920. 206 NLRB No. 108 NEW FAIRVIEW HALL CONVALESCENT HOME , 689 agree, that the Union had valid authorization cards from a majority of Respondent's employees in an ap- propriate unit at all times relevant herein, that Re- spondent rejected the Union's demands for recognition and, instead, as found above, engaged in pervasive and extensive acts of coercion, restraint, and interference with employee rights intended to un- dermine the employees' support of the Union. How- ever, he inadvertently failed to find that Respondent thereby violated Section 8(a)(5) of the Act. Based on the facts as found by the Administrative Law Judge, we find that Respondent's refusal to recognize and bargain with the Union in the circumstances here vio- lated Section 8(a)(5) and (1) of the Act .5 The Administrative Law Judge further concluded that a bargaining order was inappropriate because of the Union's strike misconduct. We do not agree. The alleged strike misconduct involved only a handful of the striking employees and, except for three instances of mass picketing and a threat of like conduct in the future made in August 1971, was confined to the early weeks of the strike. The alleged misconduct consisted of some threats and name calling directed at nonstrik- ing employees, two instances of car following, two or three instances of hitting nonstrikers' cars with fists and pebbles or pieces of gravel as they passed through the picket line, unsuccessful attempts to block en- trance to the Respondent's premises, one instance of property damage inflicted by striker throwing a bottle on the windshield of a nonstriker's automobile, and one instance of attempted forcible entry which was successfully blocked by Respondent with the help of police. There were no physical assaults upon employ- ees or supervisory personnel, and only one incident of actual property damage. The nonstriking, employees continued to report to work and were able to enter Respondent's premises without harm. We do not condone any picket line violence, and the processes of this Board are available to prevent its recurrence, as is evidenced by the 8(b)- proceeding herein. But we also are reluctant to deprive a-substan- tial group of employees of the benefits of collective bargaining because of the misconduct of a few mis- creants. Here, looked at in perspective, there were but few instances of misconduct by a relatively small pro- portion of strikers, which occurred only sporadically in the context of a 4-month long strike and against a background of Respondent's frequent and recurring unfair labor practices. Viewed in that light, while rec- 5 N.L KB. v. Gissel Packing Co., 395 U.S. 575 ( 1969). While Chairman Miller agrees that a bargaining order is an appropriate remedial order herein, he would, for the reasons stated in his separate concurrence in United Packing Company of Iowa, Inc., 187 NLRB 878, predicate this remedy solely on the extensive 8(a)(1) and (3) violations found herein. He sees no need for, and does not join in, the legal fiction of a separate 8(a)(1) and (5) finding to support such a remedial order. ognizing that the matter is not altogether free from doubt, we have concluded that the extraordinary sanction of withholding an otherwise appropriate remedial bargaining order would not best effectuate the policies of the Act 6 As to the propriety of a remedial bargaining order, we find that Respondent's pervasive unlawful con- duct tended to undermine and destroy the Union's majority support and.was of such a severe nature as to make a fair election doubtful, if not impossible.' In these circumstances, to deny the employees the rights normally attendant upon the designation of a bar- gaining agent by a majority of their number, knowing that a prompt and fair means of freely determining majority status has been effectively foreclosed by Respondent's unlawful acts, would leave this work force without any effective means of exercising its rights under our Act and would reward Respondent for its own wrongdoing. Therefore, we shall order Respondent to- bargain collectively, upon request, with the Union as the exclusive representative of the employees in the unit described below, which we find of be appropriate. Based on the foregoing and the entire record herein, we make the following: ADDITIONAL CONCLUSIONS OF LAW 8 1. Respondent interfered with, restrained, and coerced its employees in the exercise of the rights guaranteed them in Section 7 of the Act and thereby committed unfair labor practices in violation of Sec- tion 8(a)(1) of the Act by telling employees to report to management if and when they were asked to sign a union card; by asking employees to report their union activities and the union activities of other em- ployees to management; by soliciting employees to abandon the union; and by threatening employees that management would lock its doors, before a strike would occur. 2. Respondent discriminated with respect to the hire and tenure of employment of its employees and violated Section 8(a)(3) and (1) of the Act by refusing 6 Quintree Distributors, Inc, 198 NLRB No 69; Cascade Corporation, 192 NLRB 533. r Cf. World Carpets of New York, Inc, 188 NLRB 122, enforcement denied 463 F.2d 57 (C.A. 2). Inhis dissent in World Carpets, Chairman Miller found that a fair election was possible because the effects of the employer's unfair labor practices , which consisted chiefly of a threat to move its plant , had been dissipated . However, in the instant case, the effects of Respondent's discrimi- natory discharges , its failure promptly to reinstate strikers , its parade of 8(a)(1) violations , and its unlawful grant of bonuses have, in his view- so indelibly imprinted in its employees ' consciousness both the fear of retailia- tion against legitimate concerted activity and the available rewards for re- fraining therefrom that no free election can be held here. 8 The General Counsel has excepted to the Administrative Law Judge's apparently inadvertent failure to include in his Conclusions of Law certain of the 8(a)(1) violations found by him . We find mint in this exception and hereby add the omitted conclusions. 690 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to reinstate strikers Adorno and Izzo because of their alleged strike misconduct; and, further, by assigning reinstated strikers Brenda Alger and Deborah Alger to less hours of employment than they had before the strike. 3. Respondent engaged in unfair labor practices in violation-of Section 8(a)(5) and (1) of the Act by refus- ing on or about March 1, 1972, and at all times there- after, to recognize and bargain with the Charging Party in the following appropriate unit: All full-time and regular part-time service and maintenance employees employed by Respon- dent at its Clifton Street, New Haven, Connecti- cut facility, including nurses' aides, kitchen employees, cooks, maintenance employees, housekeeping employees, and laundry employ- ees; exclusive of all office clerical employees, professional employees, licensed practical nurs- es, registered nurses, physical therapist, social workers, social service director, in-service direc- tor, charge nurse, shift supervisors, activities' di- rector, guards and all other supervisors as defined in the Act. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Rela- tions Board hereby orders that Respondent, Daniel A. Donovan, Charles Brennick and John Brennick, co- partners doing business under the trade name and style of Daniel A. Donovan d/b/a New Fairview Hall Convalescent Home, New Haven, Connecticut, its agents, successors, and assigns, shall: 1. Cease and desist from: (a) Coercively interrogating employees concerning their union activities and the union activities of their coworkers. (b) Threatening employees that it will lock its doors before allowing a strike to occur. (c) Threatening employees with loss of their jobs, loss of their lunch and break periods, loss of their benefits and other reprisals if they choose the Union, Local 1199, Drug and Hospital Union A/W National Union of Hospital and Nursing Home Employees, Retail, Wholesale and Department Store Union, A/W AFL-CIO, or any other labor organization, as their bargaining representative. (d) Telling employees that it is unlawful for them to engage in any strike or any protected concerted activities. (e) Telling employees that they should have come to management before going to the above Union and that management could get the employees a union. (f) Telling an employee that she would not get a pay raise to which she was otherwise entitled while the employees were engaged in union activities and with- holding the employee's pay raise for,this reason. (g) Telling an employee that the employees cannot have the above Union or any other labor organization as their collective-bargaining representative. (h) Telling employees to report to management if and when they are asked to sign a union card. (i) Promising to give employees wage increases if they refrain from engaging in union activities and engage in surveillance of coworkers union activities. (j) Soliciting employees to negotiate directly with management and offering to adjust employee griev- ances and complaints in an attempt to undermine the above Union or any other labor organization. (k) Soliciting employees to abandon the Union as their collective-bargaining representative. (1) Granting employees Christmas bonuses or other benefits in an attempt to undermine the above Union or any other labor organization. (m) Failing and refusing to bargain collectively, upon request, with respect to rates of pay, wages, hours of employment, and other terms and conditions of employment with Local 1199, Drug and Hospital Union A/W National Union of Hospital and Nursing Home Employees, Retail, Wholesale and Department Store Union A/W AFL-CIO, as the exclusive repre- sentative of its employees in the appropriate unit de- scribed below. The appropriate bargaining unit is: All full-time and regular part-time service and maintenance employees employed by Respon- dent at its Clifton Street, New Haven, Connecti- cut facility, including nurses' aides, kitchen employees, cooks, maintenance employees, housekeeping employees, and laundry employ- ees; exclusive of all office clerical employees, professional employees, licensed practical nurs- es, registered nurses, physical therapist, social workers, social service director, in-service direc- tor, charge nurse, shift supervisors, activities' di- rector, guards and all other supervisors as defined in the Act. (n) In any other manner interfering with, re- straining, or coercing its employees in the exercise of their right to self-organization, to form, join, or assist Local 1199, Drug and Hospital Union A/W National Union of Hospital and Nursing Home Employees, Retail, Wholesale and Department Store Union A/W AFL-CIO, or any other labor organization, to bar- gain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mu- tual aid or protection, or to refrain from any or all such activities. NEW FAIRVIEW HALL CONVALESCENT HOME 2. Take the following affirmative action, which is deemed necessary to effectuate the policies of the Act: (a) Upon request, bargain collectively with Local 1199, Drug and Hospital Union A/W National Union of Hospital and Nursing Home Employees, Retail, Wholesale and Department Store Union A/W AFL-CIO, as the exclusive representative of its em- ployees in the aforesaid appropriate unit with respect to rates of pay, wages, hours of work, and other terms and conditions of employment and, if an under- standing is reached, embody such understanding in a signed agreement. (b) Make the employees named below whole for their loss of earnings in the manner set forth by the Administrative Law Judge's Decision. 1. Lucy Abbattello 2. Brenda Alger 3. Deborah Alger 4. Terry Buzzin 5. Marie Conroy 6. Myrtle Gargiulo 7. Andrew Gaura 8. Joyce Jones 9. Rachael Novicki 10. Betty O'Connor 11. Mary Ann Pace 12. Edith Richards 13. Joanne Smith 14. Adel Vaicuilis 15. Lois Fazzino 16. Gertrude LaRocque 17. Gill Sewell 18. Lillian Reynolds (c) In the manner prescribed in the Remedy sec- tion of the Administrative Law Judge's Decision offer to employees Cynthia Bernard, Myrtle Gargiulo, Brenda Alger, Deborah Alger, Panay Adorno, and Patricia Izzo immediate and full reinstatement to their former jobs or, if those jobs no longer exist, to sub- stantially equivalent positions, without prejudice to their seniority or other rights and privileges and make them whole for their loss of earnings in the manner set forth in the Remedy section of the Administrative Law Judge's Decision. (d) Make employee Myrtle Gargiulo whole for the loss of earnings sustained by her as a result of Respondent's unlawful withholding of her pay raise. (e) Preserve and, upon request, make available to the Board or its agents, for examination and copying, all payroll records, social security payment records, timecards, personnel records and reports, and all other records necessary to analyze the amount of backpay due under the terms of this Order. (f) Post at its facility at New Haven, Connecticut, copies of the attached notice marked "Appendix." 9 ,Copies of said notice, on forms provided by the Re- gional Director for Region 1, after being duly signed 9 In the event that this Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read " Posted pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board " 691 by the Respondent's representative, shall be posted by the Respondent immediately upon receipt thereof, and be maintained by it for 60 consecutive days there- after, in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken by the Respondent to insure that said notices are not altered, defaced, or covered by any other material. (g) Notify the Regional Director for Region; 1, in writing, within 20 days from the date of this Order, what steps the Respondent has taken to comply here- with. APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government After a full trial in which both sides had the opportu- nity to present their evidence, the National Labor Relations Board has found that we violated the Na- tional Labor Relations Act, and ordered us to post this notice. We therefore notify you that: WE WILL NOT interrogate employees about their union activities and the union activities of their coworkers. WE WILL NOT threaten employees that we will lock our doors before allowing a strike to occur. WE WILL NOT threaten employees with loss of their jobs, loss of their lunch and break periods, loss of their benefits, and other reprisals if they choose the Union, Local 1199, Drug and Hospi- tal Union A/W National Union of Hospital and Nursing Home Employees, Retail, Wholesale and Department Store Union A/W AFL-CIO, or any other labor organization, as their bargain- ing representative. WE WILL NOT tell employees to report to man- agement if and when they are asked to sign a union card. WE WILL NOT tell employees that it is unlawful for them to engage in any strike or other protect- ed, concerted activities. WE WILL NOT tell employees that they should have come to management before going to the above Union and that management could get the employees a union. WE WILL NOT tell employees that they will not get a pay raise to which they are otherwise enti- tled while employees are engaged in union activi- ties, and WE WILL NOT withhold employees' pay 692 DECISIONS OF NATIONAL LABOR RELATIONS BOARD raises for this reason. WE WILL NOT tell employees that they cannot have the above Union or any other labor organi- zation as their bargaining representative. WE WILL NOT promise employees pay increases if they will refrain from engaging in union activi- ties and engage in surveillance of coworkers union activities. WE WILL NOT solicit employees to negotiate di- rectly with management and adjust employee grievances and complaints in an attempt to un- dermine the above Union or any other labor or- ganization, or to abandon the Union or any other labor organization as their collective-bargaining representative. WE WILL NOT grant employees a Christmas bo- nus or any benefits in an attempt to undermine the above Union or any other labor organization. WE WILL NOT discourage union membership or activities or other concerted activities by the em- ployees at our New Haven, Connecticut, facility by discharging them or by discriminating against them in regard to hire and tenure of employment or in regard to any other term or condition of employment because of their union affiliation or concerted activity. WE WILL NOT fail and refuse to bargain collec- tively, upon request, with the above-named Union, as the exclusive representative of our em- ployees in the appropriate unit described below. The appropriate bargaining unit is: All full-time and regular part-time service and maintenance employees employed by Respon- dent at its Clifton Street, New Haven, Con- necticut facility, including nurses' aides, kitchen employees, cooks, maintenance em- ployees, housekeeping employees, and laundry employees; exclusive of all office clerical em- ployees, professional employees, licensed prac- tical nurses, registered nurses, physical therapist, social workers, social service direc- tor, in-service director, charge nurse, shift su- pervisors, activities' director, guards and all other supervisors as defined in the Act. WE WILL NOT in any other manner interfere with, restrain, or coerce the employees at our New Haven facility in the exercise of their right to self-organization, to form labor organizations, to join or assist the above Union or any other labor organization, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purposes of collective bargaining or other mutual aid or protection or to refrain from,any or all such activities. WE WILL, upon request, bargain collectively with the aforesaid Union, as the exclusive repre- sentative of the employees, in the aforesaid ap- propriate unit with respect to rates of pay, wages, hours of work, and other terms and conditions of employment and, if an understanding is reached, embody such understanding in a signed agree- ment. WE WILL make the following employees whole for their loss of earnings, as provided in the Board's Decision and Order: 1. Lucy Abbattello 2. Brenda Alger 3. Deborah Alger 4. Terry Buzzin 5. Marie Conroy 6. Myrtle Gargiulo 7. Andrew Gaura 8. Joyce Jones 9. Rachael Movicki 10. Betty O'Connor 11. Mary Ann Pace 12. Edith Richards 13. Joanne Smith 14. Adel Vaicuilis 15. Lois Fazzino 16. Gertrude LaRocque 17. Gill Sewell 18. Lillian Reynolds WE WILL offer the following employees imme- diate and full reinstatement to their former jobs or, if those jobs no longer exist, to substantially equivalent positions, without prejudice to their seniority or other rights and privileges and make them whole for their loss of earnings, with 6- percent interest per annum. 1. Myrtle Gargiulo 2. Cynthia Bernard 3. Brenda Alger 4. Deborah Alger '5. Panay Adorno 6. Patricia Izzo WE WILL make employee Myrtle Gargiulo whole for her loss of earnings as a result of Respondent's unlawful withholding of her pay raise. DANIEL A. DONOVAN, CHARLES BRENNICK AND JOHN BRENNICK , CO-PART- NERS DOING BUSINESS UNDER THE TRADE NAME AND STYLE OF DANIEL A. DONOVAN NEW FAIRVIEW HALL CONVALESCENT HOME 693 d/b/a NEW FAIRVIEW HALL CONVALESCENT HOME (Employer) Dated By (Representative) (Title) This is an official notice and must not be defaced by anyone. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concerning this notice or compli- ance with its provisions may be directed to the Board's Office, Seventh Floor, Bulfinch Building, 15 New Chardon Street , Boston, Massachusetts 02114, Telephone 617-223-3300. DECISION FRANK H. ITKTN, Administrative Law Judge: This case was tried in New Haven, Connecticut, during some 28 days of hearings commencing on January 24 and ending on May 3, 1972. The consolidated unfair labor practice complaints issued herem, as amended before and during the hearings.' allege in sum that Respondent Employer, in resisting the Charging Party Union's organizational efforts at its nursing home in New Haven, engaged in conduct violative of Sec- tion 8(a)(1), (3), and (5) of the National Labor Relations Act. The issues raised include whether Respondent Employ- er interfered with, restrained, and coerced employees in the exercise of their protected rights and discriminatorily dis- charged employee Louise Tierney, in violation of Section 8(a)(1) and (3) of the Act; whether the Employer improperly refused to recognize and bargain with the Union as the designated bargaining agent of a majority of employees in an appropriate bargaining unit, in violation of Section 8(a)(5) and (1) of the Act; whether the strike which com- menced about May 6, 1971, was an unfair labor practice or an economic strike; whether the Employer's subsequent re- fusal, failure, and/or delay in reinstating certain striking employees upon their unconditional offers to return to work violated Section 8(a)(3) and (1) of the Act; and whether a bargaining order is an appropriate remedy in this case. Other issues related to the above include the supervisory i On May 7, 1971, the Charging Party Union filed an unfair labor practice charge against Respondent Employer and , on July 1, 1971, a complaint issued in Case l-CA-7643 alleging violations of Section 8(a)(1) and (3) of the Act. On August 30, 1971 , the Union filed a further charge against the Em- ployer and, on November 4, 1971, an amended complaint issued in Cases 1-CA-7643 and 1-CA-7837 alleging violations of Sections 8(a)(1), (3), and (5) of the Act. On October 7, 1971, the Union filed a further charge against the Employer and, on December 3, 1971, a second amended complaint issued in Cases 1-CA-7643, 1-CA-7837, and 1-CA-7903 alleging violations of Section 8(a)(I), (3), and (5) of the Act. Thereafter, on January 10, 1972, an amendment to the second amended complaint issued. And, at the hearing, counsel for the General Counsel was permitted to amend further the second- ed amended complaint to allege, inter alia, additional violations of Section 8(a)(1) of the Act status and unit placement of certain persons; the validity of various union membership cards signed by unit employees; the nature and seriousness of employee misconduct during the strike in order to determine whether particular striking employees are entitled to reinstatement; and whether the Union, because of its alleged misconduct, should be denied the right to invoke the processes of the Act in aid of its demand for recognition and, consequently, should be de- nied a bargaining order as a remedy. Upon the entire record,' including my observation of the witnesses , and after due consideration of the briefs filed by the parties, I make the following: FINDINGS OF FACT AND CONCLUSIONS OF LAW I THE BUSINESS OF RESPONDENT EMPLOYER, THE LABOR ORGANIZATION INVOLVED Respondent Employer is a proprietary nursing home and extended care facility located at 181 Clifton Street, New Haven, Connecticut. Daniel A. Donovan is the sole general partner and Charles and John Brennick are limited part- ners. The complaint-as amended and modified by stipula- tion-alleges, the answer admits, and I find and conclude that the Employer in the course and conduct of its business derived gross revenues during the past calendar year in excess of $100,000; that during the past calendar year the Employer purchased drugs and other goods and materials, the value of which was in excess of $10,000, which drugs and goods and materials originated outside the State of Con- necticut; and that the Employer is and has been engaged in commerce within the meaning of Section 2(6) and (7) of the Act. The parties stipulated and I find and conclude that the Charging Party Union is a labor organization within the meaning of Section 2(5) of the Act. H. THE SEQUENCE OF EVENTS A. Introduction Daniel A. Donovan, the sole general partner at the Employer's New Haven facility, is the highest ranking rep- resentative of management; Robert Shepard, the adminis- trator, is in charge of daily operations at the nursing home; Jeremiah Donovan, Darnel's brother, was at all times mate- rial assistant to the administrator; 3 and, Eleanor Boecker was at all times material the director of nurses at the facility. The facility provides 24-hour daily nursing care services. It employs, inter alia, registered nurses, licensed practical nurses, and nurses' aides. Their normal workday is divided into three shifts-first shift: 7 a.m. to 3 p.m.; second shift: 3 p.m. to 11 p.m.; and third shift: 11 p.m. to 7 a.m. Kather- ine Kornitzki was at all times material the supervisor of the first shift; Mary Dennison was at all times material a super- visor of the second shift; and Caroline Lane was at all times 2 General Counsel's motion to correct the transcript (dated August 21, 1972), which is unopposed by Respondent Employer and Charging Party Union, is hereby granted. 3 Jeremiah Donovan also acted as construction supervisor at the facility during a phase of certain remodeling operations. 694 DECISIONS OF NATIONAL LABOR RELATIONS BOARD material the supervisor of the third shift. The facility also employs kitchen employees, cooks, maintenance workers, housekeepers, and laundry workers. Vincent Distasio was at all times material the director of food services .4 The facility consists of three patient floors and a base- ment . The building is located on a lot which slopes down- ward from south to north on the easterly side of Clifton Street. The first floor and kitchen area are on street levels; the second floor is above street level and is also level with the Employer's parking lot adjoining on the south side of the premises ; and the third floor-is above both street and park- ing lot levels. The first, second and third floors are divided into four wings containing rooms for patients. There are two elevators adjoining each other. The front entrance to the facility is located on the south end of the second floor. To enter the facility through the main entrance, a person would walk through the parking lot and across a concrete ramp- way to the main doorway. Directly inside this doorway is a vestibule, which is also enclosed by various doors.5 The card was an application for membership; that based on the cards, [the Union] would ask for recogni- tion from the Employer if [the Union] got a majority of the cards; that failing recognition from the Employ- er, [the Union] would submit the cards to the National Labor Relations Board, along with a petition and that if we had a 30-per cent showing to the Board of cards, valid signatures, that the Board would order an elec- tion. Brown testified: We discussed that we needed a majority of cards and we said that we would like to have more than 50 per- cent because . . . if the Employer did fail to recognize the Union and we were involved in an election cam- paign, we feel that in order to win . . . we need more ... than 50 percent of the cards... . Brown added: B. The Union Commences its Organizational Effort,- The Union Meetings of February 16 and 23, 19716 Jerome P. Brown testified that he is now acting vice presi- dent for the Union and that both he and Leonard Seelig were responsible for the Union's organizational drive at the Employer's facility? Brown testified that employee Louise Tierney had solicited the state AFL-CIO for organizational assistance and, as a result, he communicated with her dur- ing early February. On February 16, the first union meeting was held at Tierney's home. And, on February 23, the sec- ond union meeting was held at the Union's office in New Haven. Brown testified that present at the February 16 meeting were Louise Tierney, Grace Betzner, Rachel Novicki, Elea- nor Douglas, Winnie Rubino, and Betty O'Conner-all nurses' aides employed at the facility; that the meeting last- ed about 2 hours; that he "explained [to the employees] what [an] authorization card was and what it meant"; and that the six employees present signed union authorization cards. Brown further testified that he explained to the em- ployees, inter alia: 4 The parties stipulated, the essentially uncontroverted and credited testi- mony establishes , and I find and conclude that Daniel A. Donovan , Robert Shepard , Jeremiah Donovan, Eleanor Boecker, Katherine Kornitzki, Mary Dennison, Caroline Lane, and Vincent Distasio were at all times material supervisors within the meaning of Section 2 (11) of the Act. In dispute was the supervisory status of one Beverly Wilmot, Daniel Greenwood , and James Reynolds, discussed below. Also in dispute is whether Kornitzki , although admittedly a supervisor , is in fact the so-called "first shift" supervisor As discussed herein, I find and conclude that she is the "first shift" supervisor. 5 The first floor of the facility, as discussed herein, was not open until some time in 1971 because of construction work and remodeling at the premises. The facts recited in this introductory section are , as noted, essentially uncontroverted and in part stipulated . In addition, the foregoing recitals are based on the testimony of Robert Shepard as substantiated in material part by diagrams, floor plans, photographs and related testimony. I credit his testimony as recited above. 6 All dates hereinafter are in 1971 unless otherwise noted. 7 Brown explained that Seehg-the Union's vice president during the cam- paign-died during October 1971. Brown was thereafter elevated from field organizer to acting vice president of the Union. I did tell them that it was our experience, in past times, that we did not petition for. an election until we had over a majority. We didn't make any commitment, in this particular instance, with what percentage we would go to the Board.... In addition, Brown discussed in general the advantages of union representation. Each of the employees present at the February 16 meeting was given additional union authorization cards and in- structed: "they should explain to the other workers what the Union was . . . they should seek to get them to sign the cards and' ask them to come to a Union meeting." During the ensuing months, the Union, as Brown explained, re- ceived a total of some 56 authorization cards purportedly signed by the employees .8 Brown testified that at the February 23 meeting an organ- izing committee was selected, including employees Louise Tierney, Eleanor Douglas, Grace Betzner, Mary Jane Fazzi- no, Jennie Cicarelli, Carmen Sein, and Joyce Jones. As Brown explained: ... the main purpose of that meeting was to select an organizing committee formally, to discuss the Union with other employees who had not attended the first meeting and to try to begin an organizing campaign e On cross-examination, Brown also explained . at every meeting and at that meeting, especially at the beginning of the campaign, we discussed what the dues structure of the Union is . how much monthly dues would be payable, depending on the weekly salary, and we discussed the initiation fee and we made it plain or clear as we do-as is in our constitution-that the initiation fees would not apply to any workers who worked at [the] facility or began to work at the facility before there was a contract. 9 I credit the testimony of Brown as recited above His testimony as sum- marized herein is substantiated in material part by employees present at the meetings and the events attending the execution of employee Union authori- zation cards (discussed infra section III, C) and, under the circumstances, impressed me as an accurate account of what was stated at the two meetings. NEW FAIRVIEW HALL CONVALESCENT HOME 695 C. Director of Nurses Boecker Discusses the Union with Employees Mary Ann Pace and Delores Dean during late February; Daniel Greenwood Discusses the Union with Em- ployees During Late February Mary Ann Pace testified that she worked as a nurses' aide at the Employer's facility on the first shift during 1971, and that she signed a union authorization card on February 17. Pace recalled that during late February Director of Nurses Boecker entered the patient's room where Pace was work- ing, ... and she [Boecker] asked me [Pace] if I knew any- thing about the girls wanting a union, and I said no, and she says, "Well, . . . I know that you are trying to get a union in here.... All's I could tell you is, I'm very disappointed and you're going to be sorry because a union isn't all that it's supposed to be and you'd probably be eliminating your coffee break in the morn- ing, and of course they're [the Union] only after part of your pay . . . because they had to take a fee." In response, Pace assertedly told Boecker that she "didn't know anything about it" and Boecker "turned around and walked out" of the room. Boecker testified that she in fact had a conversation with employee Pace in a patient's room at the nursing home during late February. According to Boecker: I was sitting at my desk and I saw Mary Ann [Pace] in the room [across the hall], doing her assigned duties. I approached her and told her that I had heard rumors that the girls were interested in the union and that if this were so, maybe it would be to their benefit, you know, to maybe give it a second thought because they might be sorry in that sometimes union[s] are not all that they appear to be... . I also mentioned the fact that there would be certain dues that would have to be paid . . . and that I was 'rather disappointed that the girls felt the necessity to be represented by a union. Boecker recalled that Pace "made no reply" and Boecker "just left the room and went back to [her] office." Boecker denied the other remarks attributed to her by Pace. Delores Dean testified that she worked as a nurses' aide at the facility on the second shift during 1971, and that she signed a union authorization card on February 24. Dean recalled that during the end of February Boecker ap- proached her at the third floor nursing station and said: "I know you heard about the cards going around and people wanting tojom a union." Dean assertedly replied: `No, [she] didn't" and Boecker stated: "well, if they come up to you and ask you to sign a card will you please come to me and let me know." Dean, as she testified, told Boecker: "Okay." Boecker testified that during late February she saw Dean "sitting at the nurse's station" on the third floor and "ap- proached her and asked her, told her, that I [Boecker] had heard a rumor that the girls were planning to have a meeting and if this was so.... According to Boecker, Dean "re- plied, no" and Boecker "walked away." Boecker denied that anything else was said during this conversation. On cross- examination, Boecker acknowledged that a maintenance employee, Ray Cassista, had informed her on that same day about the employees' attempts to form a union and she, in turn, "pursued it to see Mr. Shepard" and relate to Shepard what Cassista had said. I credit the testimony of employees Pace and Dean as stated above. Their testimony is in part mutually corrobora- tive and substantiated by Boecker. Insofar as Boecker's tes- timony conflicts with the above testimony of Pace and Dean, I find that the testimony of Pace and Dean is a more accurate and complete account of the particular conversa- tions.10 Molly Arabo testified that she worked in the laundry section at Respondent's facility on the first shift and that she signed a union authorization card on February 17. She recalled that on one day during early 1971 she was in the basement of the home with some co-workers; that "the girls were talking about the union . . . when they joined the union ... "; and that Daniel Greenwood-an uncle of Daniel Donovan who was then performing certain con- struction services at the premises-11 approached the em- ployees and said: `Come over here, I want you to see Mr. Donovan." Arabo, when asked if she could remember "any- thing else," testified: "That's all. . . . I don't remember what they were talking about, but I was working." Louise Tierney testified that during late February she and a number of her coworkers were in the basement area pick- ing up linen supplies and that, Mr. Greenwood came into the laundry room and asked how the Union was going, and I [Tierney] asked him what union, what was he talking about. . . . [Green- wood] said that he had heard that we were trying to get a union together in Fairview and he wanted to know why we didn't speak to Mr. Donovan about this getting a union in, and that Mr. Donovan would be glad to talk to us about it, and if not in the Home, then he would take us out to a restaurant and have dinner some place and discuss it away from the Home, and that Mr. Don- 10I note that there was uncontroverted testimony concerning certain an- tiumon statements made by Boecker to a meeting of first and second shift employees during the summer of 1970, before the Charging Party had initiat- ed its campaign . Thus, according to the undemed testimony of employee Louise Tierney, Boecker told the assembled employees: . the unions weren't everything that they were cracked up to be, and if that we thought that we were going to get a lot more money and benefits and everything by having a union, that we were mistaken and just that they didn 't want to hear any more talk of a union in there because it would mean our termination. In addition , former Adminsitrator Haskings made similar anti-union state- ments at the meeting I credit this undenied testimony of Tierney. Boecker , although questioned at length by counsel for Respondent, was not asked about these statements attributed to her. However , since these events occurred more than 6 months prior to the filing of the charges in this case , I have received this evidence for background purposes only See Local Lodge No. 1424, International Asso- ciation of Machinists [Bryan Mfg. Co] v N. L.KB., 362 U.S. 411, 416-417 (1960); James W Glover, 178 NLRB 684, 685 (1969), enfd. sub nom. United Brotherhood of Carpenters and Joiners, Local 745 450 F.2d 1255, 1256 (C.A. 9, 1971 ), and cases cited. 11 Respondent's responsibility for the statements attributed to Greenwood is discussed in section VI, infra. 696 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ovan would be glad to get us his union. According to Tierney, employee Winnie Rubino, who was also present, "said that they weren't interested in Mr. Donovan's union and [the employees] had tried to talk to Mr. Donovan and weren't able to. . . . Tierney also told Greenwood, according to her testimony, "that we weren't interested inMr. Donovan's union and we didn't want to talk about it with him." Greenwood testified that he was present at the nursing home during February at which time he was assisting in a phase of the construction work then in progress. Green- wood explained: I happened to be working down in the basement and a group of girls were- down there for coffee breaks. I overheard them talking about the union.... I walked over and I said, "What is this I hear? ... What the hell do you want a union in here for?" They told me they were dissatisfied and nobody would listen to them. They were having a few problems. They said: "Nobody will listen to us." I said, "What do you mean nobody will listen to you? Why don't you talk to Dan Dono- van? He runs the place." That was about it. Some of the girls wanted to and some didn't want to. I credit Greenwood's recollection of what was said during his conversation with the employees in the basement. Ara- bo, as noted, was vague as to what she heard. Insofar as Tierney's version of the incident conflicts with that of Greenwood, I am persuaded that Greenwood's version is more accurate.12 D. Union Representatives and Employees Meet with Ad- ministrator Shepard on March 1; The Union Demands Rec- ognition and Files a Representation Petition Union Representative Brown testified that during the morning of March 1 he "met a number of [Respondent's] workers, who were off duty, on the street outside the drive- way and . . . proceeded inside the facility . . . to attempt to meet with Mr. Shepard . . . to demand recognition for Local 1199 . . . "; that Shepard "invited us [the group] to come up to his office . . . "; that "the people who were on-duty . . . left their work stations at that time to come also to meet with Mr. Shepard and we all went to Mr. Shepard's office on the [third] floor . . . "; that, in the of- fice, Brown apprised Shepard that the Union "represented the majority of the employees in the service and mainte- nance unit ... "; 13 that Brown offered to submit the Union's signed authorization cards to a card check by a neutral third party; and that Brown further apprised Shep- ard that if the Employer did not grant recognition to the Union, a petition for an election would be filed with the Board. Shepard, as Brown further testified, asserted that, 12 Respondent's contentions that the allegations pertaining to the above incidents should be dismissed because there was no timely charge filed and/ or they were not sufficiently pleaded are discussed infra, section VI. 13 Brown assertedly informed Shepard that he "could see that the number of employees m his office at that time was a majority." According to Brown, there were some 38 to 40 employees present and they displayed union but- tons "He did not know what the law was . . . he had to check with the owners"; "he could not reach them and so . . . he could not give [the Union] recognition.... 1114 According to Brown, the employees and Brown "went out in the hall to have a short meeting of the workers ... no more than four to five minutes" and, thereafter, he "instructed those on duty to go back to their work stations . . . and [he] went outside with those workers who were off duty." On cross-examination, Brown acknowledged that this March 1 meeting with Shepard was called a "high noon." He explained: We have what we call a "high noon." It is merely a phrase that describes for the most part the confronta- tion of management to ask for recognition. . . . It is our practice to meet with management with a group of employees. . . . We, the employees, myself-had met and had discussed the necessity of asking for recogni- tion and we arranged a time where we would meet at the nursing home and where those people who were on-duty who wished to come to meet with Mr. Shepard would come.... We arranged to meet outside the facility and then to go inside to meet with Mr. Shepard .... [A]t a particular time somewhere around 10 o'clock, we would come into the facility, myself; the off-duty people, to meet with Mr. Shepard and that we would like the on-duty people to come with us ... and that . . . we had arranged first to meet on the second floor . . . nursing station... . Brown also recalled that employees engaged in handclap- ping in or about Shepard's office and that no advance per- mission was requested for on-duty employees to leave their work stations. Shepard testified that there were about 35 employees present at the March 1 meeting; that, in addition to Brown, Union Representatives Morico and Ciulla were also pres- ent; that Ciulla did "most of the talking"; that a Union spokesman said "that they represent the employees of the nursing home [and] wanted to have [Shepard] or the nursing home to sit down and bargain with them ..."; and that Shepard replied: I told them that I didn't have the authority; that I would have to speak to the owners of the home; that they were getting involved in legal matters of which I had little knowledge... . Shepard also recalled that a union spokesman noted that "the people were wearing buttons then and that they didn't want [Shepard] to do anything about the buttons ... they had every legal right to wear those buttons ... "; that a request was made for an independent card check; and that employee Novicki spoke up and claimed "that all the em- ployees were behind the Union and they wanted the Union .... " Employees "cheered and clapped their hands." 14 Brown recalled that employee Novicki spoke up at the meeting and said: "the workers wanted the Union ... they wanted [Shepard] to recognize the Union and . they were organized.... " In addition , Brown instructed Shepard that Respondent "would obey the law and would not intimidate employees and members of our Union .. . NEW FAIRVIEW HALL CONVALESCENT HOME 697 Thereupon. the employees and their representatives went out into the hall and met for 2 to 3 minutes. Shepard then apprised the group that they "must leave" and he "would call the police if [they] didn't leave." A union spokesman told Shepard that "they would only be there for a very short period of time and so [Shepard] let things ... rest as it was." The meeting then broke up.15 The above testimony of Shepard and Brown with respect to the March 1 meeting is by and large mutually corrobora- tive. Insofar as the two versions differ, I find that, under the circumstances, Brown's recollection is a more complete and accurate statement of what transpired and was said by the union participants at the March 1 meeting. Thereafter, on March 1, the Union dispatched a telegram to the Employer, which was received either on March 1 or 2, stating: ... [the Union] represents a majority of your employ- ees in an appropriate unit of service and maintenance employees . . . we are requesting a meeting with you for the purpose of discussing terms and conditions of employment for said employees... . The Union also offered in its telegram to submit to a card check by a neutral or impartial person "if you have my doubt as to our representative status." In addition, on March 2, according to the uncontroverted testimony of Union Employee Marta Kalinin (whose testimony I credit), the Union mailed to the Board's Boston Regional Office some 31 union membership cards purportedly signed by unit employees. And, on March 4, the Union filed a repre- sentation petition (Case 1-RC-11453) with the Boston Re- gional Office for a unit consisting of Respondent's "service and maintenance employees" at the New Haven facility.16 E. Shift Supervisor Lane Discusses the Union with Employ- ee Virginia Pope During the First Week of March, Direc- tor of Nurses Boecker Questions Employee Vivian Nugent, and Beverly Wilmot Interrogates Employee Ellen Paluha Virginia Pope testified that she is presently employed as a nurse's aide at the facility; she signed a union authoriza- tion card on February 26; and on March 1 she was present when Union Representative Brown requested recognition from Shepard. Pope also testified that she worked the night shift on March 1, and Caroline Lane was her shift supervi- sor. That night, according to Pope: She [Lane] asked me [Pope] what the button was for that I was wearing. And I told her we had come in that day to ask for recognition. And she asked me if I had been with them when they came in . She asked me if I knew what I was getting into, and told me that the Company wouldn't like it, that I was taking a chance with my job. She said why didn't we go to Mr. Shepard and pre- 15 Shepard, in answer to a question by Respondent's counsel , asserted that "nothing was said about an election or a petition ," by the union representa- tives. 16 The representation petition recites that a request for recognition was made on March I and "no answer " was the Employer's response. The Union's letter of March 2 , enclosing the 31 authorization cards, was received by the Board's Regional Office on March 5. sent -him with our problems. We would get more that way than we could through the Union. That we would be paying high dues and initiation fees, and that she would no longer be in charge of us. That we would be answerable to the Union. She wouldn't be able to help us out. She said we would all lose our jobs ... "You will all be fired." In addition, Pope testified that Lane "talked about" the Union "quite often," occasionally in the presence of co- worker Patricia Izzo. Pope recalled Lane saying: ... the Company would be giving us a hard time, and they would never stand for the Union. Never consent to it, or give us an election. Lane assertedly "talked quite often to us about it." 11 Shift Supervisor Lane acknowledged that on the evening of March 1 she "asked [Pope] what the button was"; that Pope "told [her] it was a union button"; and that this was the first time Lane had heard about the Union. Lane denied the other statements attributed to her by the employee. I credit the testimony of employee Pope recited above. I do not believe that Lane, as she asserted, confined her con- versation with employee Pope to asking "what the button was" which the employee wore on the evening of March 1. Lane admitted discussing the Union at length with other employees during the organizational drive. Thus, Lane testi- fied that she stated to various nurses' aides: " . . . I didn't believe in unions in a small place like this"; "that a Union would not be very beneficial to [Lane] or the nurses" be- cause the nurses "wouldn't have the right to tell [the aides] what to do"; and " ... why don't you go and talk to Mr. Shepard and see if you can straighten things out with him .... " Under the circumstances, I am persuaded that Lane also made the above statements attributed to her by Pope.18 Employee Delores Dean testified that coworker Vivian Nugent signed a union authorization card on February 24. Dean further testified that about 1 week after Boecker's initial conversation with her about the Union during late February (section II, C, supra), Boecker "walked into the room where Vivian [Nugent] and I were doing a patient." According to Dean: ... [Boecker] stated to Vivian. . . "I know you know 17 On cross-examination, Pope explained that Lane initiated the first con- versation about the Union, "after that maybe sometimes we did and maybe sometimes she did", Lane "at times used to ask us questions and that would start a discussion [or] somebody else would, another nurse would ask a question, and it would start a discussion" in the lounge area; and Lane "seemed very angry" at Pope when she, Lane, "saw the [union] button" being worn by the employee Pope also testified on cross-examination that Lane "said that they [the Employer] wouldn't go for it, they wouldn't stand for it"; "Donovan would not like it"; "You will all lose your jobs." I note that Pope's preheating statement only refers to Lane's March I conversation with the employee. Pope did not recall whether the Board's agent asked her about other conversations with Lane 15 Lane's other conversations with employees concerning the Union are discussed infra, section II, J. 698 DECISIONS OF NATIONAL LABOR RELATIONS BOARD about the Union trying to get in and the girls wanting to join." And Vivian said no, she didn't. And Mrs. Boecker said, "Well, if they come up to you and ask you to sign a card, would you?" And Vivian [said], "No, Mrs. Boecker, you know me better than that." And then she walked out. Boecker denied having such a conversation with Nugent. Boecker, however, as noted, admitted questioning Dean about a union meeting and admitted discussing with em- ployee Pace "rumors that the girls were interested in the Union...... Under the circumstances, I do not credit Boecker's denials of the above statements attributed to her by Dean. '9 Ellen Paluha testified that she is presently employed at Respondent's New Haven facility; she signed a union au- thorization card on March 24; and, earlier, when a number of her coworkers wore union buttons during late February or early March, Beverly Wilmot discussed the Union with her in the presence of coworker Lois Fazzino. According to Paluha: To the best of my knowledge this was the first time the buttons had been worn and everyone was kind of talk- ing about it, and Mrs. Wilmot wanted to know what was going on. And she was asking Lois [Fazzinol and [Paluha], and we told her that we weren't allowed to say anything about the Union. And she said, well she would keep after us until we told her, and she was going to bug us all night. And we just told her at this point I [Paluha] really didn't know anything about it. Al- though she wouldn't believe me and she just kept fol- lowing us around all night asking us questions, who, why we wanted to join the Union. Who was in back of it. What was it all about... . I credit the undenied testimony of Paluha.20 F. Daniel Donovan and Robert Shepard Deliver Speeches to the Employees on March 4 and 5 1. Donovan's speech Daniel Donovan testified that he spoke to two groups of second-shift employees at the facility during the afternoon of Thursday, March 4. According to Donovan, he first spoke to a group of employees assembled in the second floor lounge or sitting room area and, shortly thereafter, spoke to a group of employees assembled in the kitchen area. Dono- van recalled that his speech was prepared during the eve- ning of Wednesday, March 3, with the assistance of Shepard and counsel for Respondent 2" Donovan admittedly did not 19 Nugent (who was terminated about April 12) did not testify and, further, Respondent argues that in effect Dean testified that the above conversation occurred on March 4 when Dean was not at work Although Dean was uncertain as to the date of the conversation , I credit her testimony summa- rized above. Respondent's further contention that the above incident was not sufficiently alleged is discussed infra, section VI 20 Wilmot did not testify . Respondent's contention that Wilmot was not a supervisor and the Employer is not responsible for her allegedly coercive conduct is discussed infra, section VI. 21 Donovan testified that the speech was prepared in response to a newspa- read his speech from the prepared text; rather, he studied the text beforehand and addressed the employees without notes. Donovan assertedly told the assembled employees: I told the people I had asked them to come together for a very important reason. I had heard that there was an organizing attempt at the home, that the union was involved, a union was involved, some union was in- volved; that I was a little bit shocked and a little bit taken back and I didn't understand what was going on. I didn't think it was necessary. That we had been work- ing for a few years together and we had had problems. We had made mistakes and we would probably contin- ue to make mistakes, but it was nothing we could not resolve and I didn't think that outside representation was necessary. I told them I had been made aware by a newspaper article that there had allegedly been a petition filed for recognition, but had not received official notification of this petition, and if in fact there had not been a petition, I would go to Boston and seek a petition for an election. That I thought the only way the situation could be resolved was if we had a democratic election, a secret election, an open election. I also said the union people could make promises that I could not make; that we were in a very legalistic area and it was very carefully regulated and I was counseled that I could not make any promises or say anything and that I would notify them of whatever information I got. I would pass it on to them. Shepard, who was present during the preparation and dehv- ery of Donovan's speeches, generally corroborated Donovan's version of what was said to the employees. Employee Paluha attended Donovan's speech in the sit- ting room. She recalled that Donovan said: ... he was upset . . . because we had gone behind his back to a union rather than to come to either himself or Mr. Shepard or Mrs. Boecker, and stated our griev- ance. And he said that some of them had been with them for many years, and they knew he was having financial problems and if they could just bear with them, conditions would get better. And he said that, however, if we did want a union he would see that we would get a good union. And he said that he had al- ready filed a petition in Boston concerning this.. . On cross-examination, Paluha explained that Donovan had said: "There was a petition in Boston for a union. . . . He said he had already filed a petition." Paluha denied that Donovan had used the words "company union," "sweet- heart" union or named a specific union. Paluha also denied that Donovan had used the words "gangster, hoodlum [or] crook" in his speech. Employee Gertrude LaRoque attended Donovan's speech in the kitchen area. She recalled that Donovan said: per article appearing in the New Haven Register on March 3 The article stated, in part, that "The Union has asked the [NLRB] to conduct a represen- tation election among the Home's more than 60 employees. . " Donovan identified Exh R-57 as a Xerox copy of the prepared original speech; he could not locate the original document. NEW FAIRVIEW HALL CONVALESCENT HOME 699 Mr. Donovan said that he knew that we wanted a union in there and he said something about going to Boston, but I don't know what it was all about. On cross-examination , LaRoque testified: All I know is that he [Donovan] came into the kitchen and talked to us one night and he said something about he knew we wanted to get a union in there and that he was going to Boston. The witness could not remember whether Donovan said that he was "going to Boston to file a petition" or whether Donovan said "anything about getting another union." Employee Marie Conroy attended Donovan's speech in the second floor sitting room . She testified that Donovan said: "How come you didn 't come to me if you wanted a Union? . . . We could have got you a company union." Conroy explained , "That's all I remember ." Later, Conroy testified that Donovan said: they [Local 1199 ] were gangsters from New York, that he could have got us, if we wanted a union , he could have got us a union himself, that these were gangsters from New York ... all they wanted is to collect money On cross-examination , Conroy testified: He [Donovan] asked us if we wanted a union, he could get us his union , or something, that 1199 was a bunch of crooks. . . . He used the term "company union" 22 I am not persuaded that Donovan made the statements attributed to him on March 4 by the employees . The em- ployees, as shown above, differ in material part as to what they heard. Donovan 's version of his speech is generally in accord with the text prepared with the assistance of counsel and his testimony is corroborated by Shepard . I credit Donovan's testimony regarding the content of his speech. 2. Shepard's speech Shepard testified that about 7 a.m. on Friday , March 5, he "heard a rumor . . . that when Mr. Donovan gave the talk the previous night . . . he had said that he was going to bring [in ] another union. . . . " Shepard could not recall the source of this rumor . Shepard immediately telephoned Respondent 's counsel . Thereafter , Shepard caused the nurs- es' aides on the first shift to be assembled in the sitting room on the second floor. Shepard testified , as follows: I told the aides that I had called them all into the room to give a short talk to them, that Dan Donovan had hoped to be here himself to speak to them, but he wasn't able to make it down that day. Dan had spoken to the aides the previous afternoon , the second shift aides, and I said it seems that there had been some misunderstanding as to what Dan did say, that I heard rumors that he had mentioned he was going to bring another union in , "I would like to bring another union in." I told them that this was absolutely false, that he didn't want any union, he certainly wasn 't going to talk about bringing a second union into the picture. And then I went on to tell them what he would have said if he had been able to be present there himself. I told them that he said that he had heard a rumor that there was a union trying to get into the nursing home, that he had worked in the nursing home or owned it for a number of years and there had never been any need for any outside representation and, to be frank , he didn't think there was any need for it right now. That he was a little bit shocked and surprised that some of the em- ployees felt that there was presently a need for some outside representation . He would have told them that, sure there had been errors made in the past and there would be errors made in the future , too, but he was quite sure that they could work these errors out among themselves . He then would go on to tell them that he had seen an article in the previous day's paper, that would have been two days previous at this point, that the union had gone to the N.L .R.B. in Boston and filed to have an election and that he was not , you know, he had no official proof that this had been done but he did believe that the paper was right. But, in case the paper was not right, he personally would go to Boston and file for an election.... I did say how we had been able to work out arguments in the past , differences and all. At that point Louise Tierney said that she had tried to come to Dan and myself and nothing had helped at all. I just went on from that point and didn't pay any attention to what she had said . And then I got down a little further in the argument and I said , I think I should tell you something about this union , too, that they are known to be a pretty rough bunch . And at that Louise Tierney hopped up , said that they didn't have to sit here and listen to me say anything against the union . She left the room and the others said, yes, yes, we agree, and they followed her out of the room, too .... One of the aides, Miss Bernard, walked to- wards-she was the last one to leave the room. She walked towards the door and she sort of lingered there .... I told her-let me get my thoughts straight again as to where I was in the speech-that the union could make all kinds of promises to them, that we weren't allowed to make any promises to them at all, that this became a very legal thing and we really didn't know where we did stand, but that we would keep her and the others in touch with any developments at all. Employee Edith Richards testified that she signed a union authorization card on February 24; she was present in Shepard's office on March 1 when the Union demanded recognition ; and she was present at Shepard 's speech on March 5. She testified: 22 Conroy acknowledged that her daughter , Vivian Nugent, had been fired by Respondent during the organizational effort. The discharge of Nugent, as noted below, is not alleged as a violation of the Act. I was late getting there and I just remember him saying that if we wanted a union we should have come to them 700 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Richards could not recall what else was said. Richards later recalled that Shepard also said: "Why didn't you come to us. We could get you a Union." Employee Joanne Smith also attended Shepard's speech.23 She recalled that Shepard said: ... that if we had any problems . . . we should have come to talk to him first about it and that he could get us a union. Smith added: "Some of [the employees present] had said that they had tried to talk to them before but they couldn't," and "we all left afterwards." 24 On cross-examination, Smith testified that Shepard said: "if we had any problems ... we should have come to him . . . [and] if we had wanted a union, he could have gotten us one." 25 Employee Mary Ann Pace testified that she attended Shepard's March 5 speech 26 She testified as follows: ... he [Shepard] said that he understood that we had a problem, and he wanted to know why we didn't talk it over with Mr. Daniel Donovan or Mr. Shepard.. . and at this point Mrs. Tierney jumped up and said: "We tried to talk to you but no one would listen to us," and he said: "Well, if you girls wanted a union, Mr. Donovan will be glad to bring in his own union," and he said that the union that we were going to be affiliat- ed with was nothing but like gangsters and like to riot. According to Pace, "at this point we all jumped up and said that he could talk to us about our job . . . but we didn't want to discuss the union with him, and we walked out of the room." Shepard assertedly said: "wait a minute," but the employees "walked back to [their] jobs." On cross-ex- amination, the witness recalled Shepard stating: "if we had come [to management] with our problems, Mr. Donovan would have been glad to bring in his union." Employee Louise Tierney testified that Shepard said to the assembled employees: He said that there had been talk of a union in the home that Mr. Donovan wasn't aware that we were hav- ing problems in the home, and if we were having prob- lems why didn't we go to see Mr. Donovan. [Tierney] told him that we had tried to see Mr. Donovan and asked to speak with him several times and he either wasn't available or didn't want to talk to us. . . . He said that he didn't know if we were aware of it or not, but that union was run by a bunch of rackateers... . Tierney added: Shepard "said that we could talk to Mr. 23 Smith signed a union card on February 24 and she too was present in She^ard's office on March 1. 2 The witness related that "Louise Tierney had said that they tried to talk to them before and that they couldn't." 25 Employee Smith also testified that she subsequently attended another meeting where Shepard told the workers: "in case we hadn't been at the other meeting he wanted to point out to us that if we had any problems we should have come to him first, talked to him first, talked to him about our problems and that he could have gotten us a union, if we wanted one"; "that he could get us another union other than 1199, which was a hoodlum group." 26 Pace signed a union card on February 17. Donovan and maybe get us his union." Tierney then "told Mr. Shepard that we didn't have to listen to any more of what he had to say about Donovan's . . . union or against our union, and we left the room." According to Tierney, Shepard claimed that he "wasn't finished talking yet and that we had to stay" and "he detained Cynthia Benard for a minute or two." Employee Grace Betzner testified as follows: Mr. Shepard started out by saying that he heard there were rumors going around we were trying to start a union and Mr. Donovan was aware of the fact, and if we were having problems why didn't we go to him first. Mrs. Tierney spoke up and she said we tried but we didn't get anywhere. He said we should have gone to Mr. Donovan first, 'that they could have worked it out without a union. He said, "I don't know if you are aware of it or not but 1199 is a bunch of gangsters and if you want a union you should have come to see us first. We could get you a union." With that, Mrs. Tier- ney said, "We don't have to listen to this." She stood up and we all stood up just about the same time and we walked out. One of the girls, one of the aides, he cornered her. He said, "I am not through yet. I want to finish. I am not through." He tried to hold her in the doorway. She just turned around and she said, "Man, move out of my way," just like that... . Shepard admittedly deviated in part from the text of the speech prepared by Respondent's counsel for Donovan. Thus, as Shepard acknowledged, he characterized the Charging Party Union as "known to be a pretty rough bunch" and spoke about a "rumor" to the effect that Dono- van "would like to bring another union in." Under the circumstances, I am persuaded from the corroborated testi- mony of the employees as stated above that Shepard's devi- ations from the recommended text were more extensive than he admitted. Accordingly, I credit the above testimony of employee Richards, as corroborated in material part by employees Pace, Smith, Tierney, and Betzner, that Shepard also told the assembled employees, in effect, that if the workers had any problems they should have come to man- agement first and that management could get the workers a union. I also credit the testimony of employee Pace stated above, as corroborated ii material part by Tierney and Betzner, that Shepard referred to the Charging Party Union as either "gangsters [who] liked to riot" or a "bunch of rackateers [sic]." 3. The notice to employees posted on March 9 On March 9, management posted on the home's bulletin boards a notice to the employees. The notice, signed by Daniel Donovan, referred to a newspaper article, in part as follows: According to the article the union complained about "an attempt by a management official to persuade workers to join another union." Since I'm the only one who spoke to you Thursday I must be the management official they're referring to. You know, as well as I do, that I never attempted to persuade you to join another NEW FAIRVIEW HALL CONVALESCENT HOME 701 union. Nothing could be further from the truth . I would never do this, nor would anyone else in management. It would be unlawful. There was another lie. The article said that another part of the union's complaint is the "management's refusal to meet with it to discuss a request for an early election ." Since the union has now filed a petition with the National Labor Relations Board the next step is for the parties to meet with the government-probably in Boston-to try to set up an election . The government arranges this meeting. We have not yet received a call from any government agent . So the union is dead wrong about any refusal on our part to meet to discuss an election. We want a secret ballot election and will meet with the government just as soon as a date is arranged. The notice remained posted for a few weeks. G. The Union 's Confrontation with Management on March 5; the Employer 's Rejection of the Union 's Request for Rec- ognition on March 11; the Union's Confrontation with Management on March 25; Management's Notice to Em- ployees Announcing Representation Hearings 1. The March 5 incident Union Representative Brown testified that about 2:30 p.m. on March 5 he "met off-duty employees outside the [Employer's] building and [they] went inside to meet with Mr. Donovan and Mr. Shepard ... to ask them to repeat what had been said . . . by management at the employee meetings on March 4 and 5, "so that we would all hear it." According to Brown, "my purpose . . . was to tell them that, in our opinion, this was [an] unfair labor practice .... " Once inside the nursing home, Brown and off-duty employees met with on-duty personnel at the nursing sta- tion on the second floor; they went to the kitchen to look for Shepard, went back upstairs to the secretary's office, and went to the second floor lounge where they waited for Shep- ard and Donovan. According to Brown, Shepard came to the door of the lounge and told Brown and the off-duty employees that they "would have to leave, that he did not want to meet with [them] and that he would call the police .. " Brown and the employees admittedly refused to leave the premises. According to Brown, Brown asked both Shepard and Donovan "to meet with us"; "to come in" the lounge; "they refused and then the police came and asked us to leave, so we left." Brown further recalled that after the police arrived, "all of the employees, both on-duty and off- duty, came outside for . . . 10, 15, minutes and then [the on-duty personnel] returned to work." Brown recalled that the on-duty and off-duty participants totaled about 35 to 40 employees 27 Brown acknowledged that this meeting or con- frontation had been planned in advance by the Union's organizing committee. No advance notice to management or request for permission to meet on the premises had been issued, and the on-duty employees were away from their duty stations about 30 minutes. 27 Brown recalled that there were patients sitting in the lounge when they entered. Shepard testified that on March 5 he had instructed Brown at the entrance to the premises "that he [Brown] was not . . . to come into the nursing home. He was trespassing on private property. . . . Mr. Brown informed [Shepard] that he had every right in the world to be there and just walked right by" Shepard. Shepard assertedly warned Brown that he would call the police and Brown responded: " ... go ahead and call them." Shepard recalled that the group of employees included some 15 on-duty employees and 19-20 off-duty employees; that there "was a lot of noise and applause" while the employees were in the second floor lounge; 28 and that Daniel Donovan told Brown to leave and Brown repeatedly replied: Won't you come down and talk to the employees. Why don't you talk to your employees. You won't even listen to your employees. According to Shepard, about 5 minutes after the police arrived the union representatives, on-duty employees, and off-duty employees "left the building" and met in the park- ing lot. Shepard asked the policemen to have the group move out to the road and they did. Shepard recalled that the on-duty employees returned to the home about 3 p.m.; punched out on the timeclock and left; and the next shift started at 3 p.m. as scheduled. According to Shepard, Union Representative Seelig called Shepard later that same afternoon, and said: If we [management] did not give the employees a quick election we would have more of the same, referring to the walkout.... He said it won't be a short half hour walkout ... it would be much longer walkouts... . The testimony of Brown and Shepard stated above is in part mutually corroborative. Insofar as Brown's version dif- fers from Shepard's version, I credit Shepard. In view of the related sequence of events, I am persuaded that Shepard's recollection of the March 5 incident as stated above is more accurate and complete. As for Seelig's telephone call to Shepard later that day, Seelig is deceased and, therefore, I have carefully scrutinized the testimony insofar as it per- tains to Seelig. See, e.g., Sam Wallick , d/b/a Wallick and Schwalm Company, 95 NLRB 1262, 1263 (1951), enfd. 198 F.2d 477, 483 (C.A. 3, 1952). Nevertheless, I credit Shepard's testimony in this respect. 2. The March 5 notice to employees During the late afternoon of March 5, management post- ed a notice on the home's bulletin boards, stating in part: This afternoon some employees walked off of their duty stations without permission, and in total disregard of the welfare and safety of our patients. I think you should all understand one thing very clearly. We will not tolerate such conduct. Each employee who left her station will be docked for the time. Each employee will be notified personally that a repetition of such conduct will result in disciplinary action. zs Employer Patricia Izzo testified- . we were all shouting ... about we didn't want him [Shepard] talking to the people about this union ... 702 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Shepard acknowledged that on-duty employees partici- pating in the March 5 walkout were docked 30 minutes; that various timecards of the participating on-duty employees contain the notation "union meeting"; and that he person- ally told employees on the first shift that repetition of such conduct would result in disciplinary action.29 Shepard ac- knowledged that all on-duty personnel participating in the March 5 walkout had "notations" placed in their personnel files. Thus, for example, Louise Tierney has noted in her personnel file, inter alia: On March 5, 1971, at 2:30 p.m., a 30 min. walkout occurred. Miss Tierney left her duty station for a half hour to participate in an illegal job walkout. She was informed that any repitition of this conduct would re- sult in disciplinary action. She was docked for a half hour. 3. The Employer's letter of March 11 to the Union; the March 25 incident; management's March 25 notice to employees By letter dated March 11, counsel for Respondent ap- prised the Union that: The Company has referred to us your request for recognition as the collective bargaining agent for the employees of the New Fairview Hall Convalescent Home. The Employer has informed us that it doubts that you represent an uncoerced and informed majority of the employees in an appropriate unit. The Supreme Court of the United States has stated that the prefera- ble method for determining whether or not employees desire to be represented by a collective bargaining agent is a secret ballot election. In view of the fact that you have filed a petition for an election, we shall await the results of the Labor Board proceedings. The Boston regional office scheduled the first representa- tion hearing in this case on April 1. On the evening of March 24, according to the testimony of Union Representative Brown, a union meeting was held in New Haven. The em- ployees selected a committee to attend the representation proceeding in Boston, and ... discussed the possibility that the management would attempt to delay or stall [the proceeding]... . Consequently, according to Brown, the employees planned a "meeting" with the Employer for the next day, March 25, assertedly "to request that the hearing not be postponed . and that there be no' ... stalling." About 10 a.m. on March 25, Brown, as he testified, met a number of off-duty employees outside of Respondent's facility and attempted to enter the premises . Jeremiah Don- 29 Shepard claimed that he told on-duty employees that "any reoccurrence of action like this, pertaining to the walkout, might result in disciplinary action." I find (as the written memoranda in employee personnel files show) that the word "would result in disciplinary action" was used instead of "might" or "could." ovan and others told Brown that "they would not let [the group] in...: . Brown assertedly asked Jeremiah Dono- van, "what authority he [Donovan] had not to let us in," and Donovan persisted in his refusal to let Brown and his group enter the premises. Thereupon, on-duty personnel left the premises and met with Brown and the off-duty workers. According to Brown, a committee was selected "to ask Mrs. Boecker to convey to the management that [the Union and the employees] did not want to delay ... " the representa- tion case. Jeremiah Donovan testified that on the morning of March 25 neither Daniel Donovan nor Shepard were pres- ent at the facility; he observed Union Representatives Roo- sevelt Ward and Brown congregating in the parking lot area; he, Donovan, "asked them to please leave the property ... they were trespassing"; and "they refused." Donovan recalled that on-duty personnel started leaving the prem- ises; he called the police; and the group was subsequently asked to leave and did leave the Employer's grounds. Ac- cording to Donovan, the walkout lasted about 30 minutes and the on-duty personnel thereafter returned to work. Some 17 on-duty employees participated in the walkout 30 Following the above incident, management posted on the bulletin boards a notice stating: This morning we had another example of the Union's irresponsibility. The walk-out today was absolutely senseless . I understand that the purpose of the walk-out was to "force" a meeting with management. (I was not even in Connecticut at the time.) Nobody has to leave patients helpless in order to ar- range a meeting. We will be glad to meet with each and every one of you at any time-as long as we all under- stand that our first obligation is to the patients. As we told you the last time the Union misled you, we are not going to tolerate any conduct which is contrary to the welfare of our patients. Each employee who left her work station will be docked for the time. If there is any repetition of this conduct, more severe disciplinary action will be taken. You should also know that the Union's action is a violation of Connecticut law. We have advised our at- torneys to take the appropriate steps to see that this type of activity does not happen again. Shepard acknowledged docking on-duty employees for their participation in the March 25 incident and that repri- mands were placed in employee personnel files. Thus, for example, Tierney's personnel file states: On March 25, 1971 at 10:30 a.m. a 30 minute walkout occurred. Miss Tierney again left her station for a half hour to partake in the walkout. She was again informed 30 The above testimony of Brown and Jeremiah Donovan is in part mutual- ly corroborative. Insofar as Brown's version differs from Donovan's version, I credit Donovan. I am persuaded that Jeremiah Donovan's recollection of this incident as stated above is more complete and accurate. NEW FAIRVIEW HALL CONVALESCENT HOME that any repetition of this conduct would result in dis- criplinary action and discharge would be considered. She was docked for a half hour. 4. Management's notice to employees concerning the representation hearing Representation hearings were held in Boston on April 1, 7, and 13. A few weeks prior to the first hearing, the Em- ployer posted the following notice: TO ALL EMPLOYEES WE ARE HAPPY TO REPORT THAT WE WILL BE MEETING ON APRIL 1, 1971 WITH THE NATIONAL LABOR RELATIONS BOARD IN BOSTON FOR THE PURPOSE OF DETERMINING WHO WILL BE VOT- ING IN THE UP-COMING SECRET BALLOT UNION ELECTION WE WILL KEEP YOU INFORMED OF ALL DEVELOPMENTS WITH RESPECT TO THIS MATTER AND AS TO ALL OTHER MATTERS OF MUTUAL INTEREST IF YOU SHOULD HAVE ANY QUESTION, PLEASE DO NOT HESITATE TO SPEAK WITH MR DONOVAN, MYSELF OR YOUR SUPERVISOR. H. The Events Pertaining to Employee Myrtle Gargiulo's Request for a Pay Raise Employee Myrtle Gargiulo testified that she started working for Respondent during February 1968 as kitchen help; during 1971 her hours of work were 8:30 a.m. to 12:30 p.m., 5 days a week; and that she signed a union authoriza- tion card during the beginning of the campaign.31 Gargiulo testified that during early February she "asked [Vincent] Distasio for a raise and told him it was over a year ... " since her last raise . Distasio told Gargiulo that he would "take it up with Mr. Shepard." A few weeks later, according to Gargiulo, she went to Shepard and asked him about the raise . Shepard told the employee that "he did not think that it was so long.... He would look into it." Gargiulo further testified that she "went back to Distasio afterwards and [she] asked him how come [she] didn't get the raise." Dista- sio assertedly told the employee that she "wouldn't get a raise as long as this union stuff was going on." Gargiulo placed this latter conversation in March. Shepard testified that during mid February employee Gargiulo spoke to him about a raise. Gargiulo "informed [Shepard] that her yearly anniversary date was up" and that she had spoken to Mr. Distasio a few weeks earlier and had not heard anything from him.... Shepard, according to his testimony, did not speak to Gargiulo again about the raise. Instead, Shepard assertedly told Distasio: ... we would not be giving her a raise, that she was a very poor employee and that, in fact, if anything at all, I would like him to find somebody else for that position so that we could discharge her. Shepard added: 31 Gargiulo also participated in the March 5 walkout and a written warning was placed in her file. 703 I had spoken to [Distasio] earlier. Mrs. Gargiulo worked approximately four to five hours a day ... and I noticed that [her] work was not satisfactory, that the dishes she was washing were not coming out as clean as they should. I had complaints from some of the nurses on this and I noticed it myself. . . . And I also noticed that she couldn't finish in the same amount of time, that the others who worked that early shift did finish.... I told Vinny [Distasio] to speak to her to see what he could do, to see if there was any way that we could help to improve . . . [and] if we couldn't we should get rid of her... . Shepard acknowledged that Gargiulo's anniversary date came due that February and, consequently, if management "found [her] work satisfactory . . . [she] would receive a raise" under the Employer's existing wage policy. Shepard also acknowledged that Gargiulo was "one of the older employees" at the facility; that Gargiulo continued to work approximately 4 hours a day during March, April, and May and, after the strike, she was offered reinstatement to an 8-hour-a-day job; and that during this entire period of time other employees had been hired in the kitchen.32 Distasio testified that Gargiulo asked him for a raise dur- ing mid-February; he spoke to Shepard that day about the matter; 3 weeks later Shepard told Distasio: " . . . he wasn't going to put it through because of her previous work rec- ord"; and he, Distasio, agreed with Shepard. Distasio as- serted that earlier, about December, 1970, he discussed Gargiulo's work performance with Shepard, apprising Shepard that Gargiulo was a "slow worker." Distasio assert- edly spoke to Shepard again about the employee's work between late 1970 and February 1971. Distasio testified that after Shepard spoke with him in mid-February, he told Gar- giulo "that Mr. Shepard didn't want to grant [the raise] because of her previous work [and] until it improved she wouldn't get one." Distasio denied referring to the "union stuff," as testified by the employee. Distasio acknowledged although he regarded the employee as "slow" before the strike, he offered her an 8-hour-a-day job after the strike with Shepard's approval; and earlier, about March, Shepard had said to Distasio: "I want her out, get a replacement." Distasio could not "recall offhand" whether he looked for a replacement for Gargiulo commencing in March. I credit the above testimony of employee Gargiulo as substantiated in part by Distasio and Shepard. Insofar as the above testimony of Gargiulo conflicts with the testimo- ny of Distasio and Shepard, I find that Gargiulo's testimony is more trustworthy. Further, in this respect, I discredit management 's asserted reasons for withholding Gargiulo's wage increase. I am not persuaded that the Employer per- mitted Gargiulo to work as a dishwasher from about Febru- ary or March to May some 4 hours a day, 5 days a week, and, after the strike, reinstated her to an 8-hour-a-day job although management had decided earlier to terminate the employee because of poor work. Under the circumstances 32 The events attending management 's offer of reinstatement to Gargiulo following the strike are discussed infra, section V. 704 DECISIONS OF NATIONAL LABOR RELATIONS BOARD (see subsection I, below), I am persuaded that management told the employee that she "wouldn't get a pay raise as long as this union stuff was going on" and withheld her raise for this reason. 1. Daniel Donovan, Shepard and Distasio Talk to Employees About a Union Employee Andrew Gaura testified that he worked in the Employer's laundryroom during 1971 and that he signed a union authorization card on March 1. Gaura testified that Darnel Donovan, Shepard, and Distasio visited the kitchen area in the basement during late March,33 and that Dono- van "asked [employees] Mamie Lee and John [Donohue] why they wanted a union and they said they wanted better working conditions." Gaura recalled that Distasio asked him: `Why do you want one?" and Gaura replied: "Well, I belonged to one in the aircraft [industry or plant], and wher- ever there is one I always joined. . . . I learned union the time my father was a coal miner." Thereupon, according to Gaura, "Shepard looked at Donovan and he just shrugged his shoulders and that was it.... .. 34 Employee Gertrude LaRoque testified that during March, Daniel Donovan and Shepard "came down to the kitchen and talked to us"; employees Mamie Lee, John Donohue, and Andrew Guara were present; and Donovan "asked Andy [Gaura] "what he thought of them [i.e . unions] and [Gaura] said that they . . . were good and he had always belonged to one." Shepard, Distasio and Daniel Donovan denied the above conversations with employees in the kitchen area 35 Distasio, however, as discussed below, admittedly discussed the Union with Guara and employees throughout the campaign. The above testimony of employees LaRoque and Gaura is in part mutually corroborative with respect to the particu- lar incident. And, while the testimony is not totally clear in all respects, I am persuaded that Distasio and Donovan both made the statements attributed to them by the two employees during their visit with employees in the basement area. Distasio's like and related conversations with the em- ployees are discussed below. Employee LaRoque also testified that during late April Distasio "asked [her] if [she] signed a union card and [she] told [him] yes." LaRoque testified that Distasio "asked [her] if the girls went out on strike, would [she] go and [she] said yes." LaRoque testified that Distasio "asked [her] why [she] wanted the Union" and she replied: "Better wages." La- Roque placed this conversation, "just before the strike." Employee Guara testified that during March Distasio "told [Gaura that they] were very foolish and . . . were wasting [their] time, that [they] wouldn't get any more any- way whether [they] had a union or not." Gaura recalled that 33 Gaura explained that he was called into the kitchen from his post in the laundry area by Shepard. 34 Gaura, in his prehearing affidavit, stated that Donovan spoke to him. Gaura explained: ". . I may have said that it was Mr. Donovan at that time," but he recalled "that it wasn 't Mr. Donovan , it was Mr. Distasio that said it." 35 Distasio testified that on March 4 Donovan made a speech to the kitchen help in the basement . Distasio asserted that he did not hear what was said because he was using the toilet at the time. during May, Distasio "started talking again about how fool- ish [they] were, wasting [their] time. [Distasio] said, If they want a union they can have one ... but not that one." Gaura acknowledged that he and Distasio "were very friendly" and often discussed "fishing and different things like that." Distasio testified that he "talked to [Laura] almost every day" "mostly about fishing and things like that." Distasio also testified that Gaura "told [Distasio] that he started a union somewhere ... he was for them." Distasio assertedly told Gaura that he "didn't like them [unions] that much [and] . . . didn't like them in kitchens because [he] thought they held back people." 36 Distasio also testified that he spoke to employee LaRoque about the Union during April. Distasio "asked her if there was a strike if she would go out and she said to [him] that she didn't know." Distasio testi- fied that he "was worried about staffing in the kitchen." 37 Distasio admittedly did not explain the "purpose" of his questioning employee LaRoque. Distasio denied the other statements attributed to him by LaRoque. Distasio ac- knowledged that he was opposed to the Union; he expressed his opposition to various employees including LaRoque, Guara, and Lee; he "told [the employees] I didn't like unions"; and he spoke to Gaura about the Union about four or five times. Distasio stated: I asked where he worked before, and he told me where he was he started a union . . . he was one of the people who started it. And I used to tell him I never liked them. On occasion other kitchen personnel were present during the above conversations. Distasio also acknowledged talk- ing to employee Lee about the Union. He testified, "I told her that in kitchens ... I thought they would keep people back since everybody would be starting off at the same thing . . . chances for advancement would be hurt." Ac- cording to Distasio, Lee "didn't say too much." Other em- ployees could have been present, according to Distasio. I credit the testimony of Gaura and LaRoque stated above. Their testimony is mutually corroborative in part and substantiated in part by Distasio. Insofar as the testi- mony of Guara and LaRoque conflicts with the testimony of Distasio, I credit the former as a more trustworthy and reliable account of the statements made by Distasio to the employees. J. Shift Supervisor Lane's Conversations With Employee Izzo Employee Patricia Izzo testified that she worked on the third shift during 1971; that she signed a union authoriza- tion card on February 23; and that she was present at the March 1 and 5 confrontations between the Union and the Employer. Izzo testified that she had "many conversations" with shift Supervisor Lane "concerning the Union." Izzo 36 Gaura was a laundry employee, Distasio, as stated , was in charge of the kitchen. 37 Distasio placed this conversation a few days after the April 14 walkout, which is discussed infra. He explained that he had been left short-staffed by the walkouts. NEW FAIRVIEW HALL CONVALESCENT ROME recalled that during early March, Lane assertedly told Izzo "that Mr. Shepard wanted to get rid of two people on this night shift [and] . . . one is Joyce Jones.... " Jones, ac- cording to Izzo, had special permission to report for work 30 minutes late each evening. Lane assertedly told Izzo, "to talk to Joyce Jones about coming in at 11:30 p.m.," adding: Well, now, you know, with this union, they could find reasons to get rid of [Jones]. Izzo related Lane's warning to Jones and Jones, according to Izzo, started reporting for work on time. Izzo also testified that one evening at work, following a union meeting which she had attended, Lane said to the employee: "There was a union meeting tonight. Did you go?". Izzo said: "Yes, I did." Lane then asked, "Well, why do you want a union? What do your girls want a union?" Izzo complained to Lane: " . . . Mr. Shepard just hired a girl for $2.35. I've been here for three years. I'm making $1.95 an hour." According to Izzo, Lane subsequently stat- ed that she had related the employee's compalint to Shep- ard. Izzo also testified that Lane stated during the above conversation and on other occasions " ... You can be fired for this. . . . " 38 Izzo testified that shortly after the representation hearing in Boston, Lane told Izzo at the third floor nurse's station: Mr. Shepard had known that the girls, ringleaders, had started the union on the 7:00 to 3:00 shift and the 3:00 to 11:00 shift, but he couldn't understand who it was on the 11:00 to 7:00shift. .. . Izzo assertedly told Lane that she "had no idea about it .. . Don't look at me." Lane replied: "The union has a squeal- er," whereupon the two discussed who "the squealer" might be.39 Izzo also testified that Lane told the employee: "this union is going to let [her] be fired." Izzo recalled that thereafter Lane again asked the em- ployee why she wanted a union. Lane told the employee on this occasion that Lane "didn't want a union because it causes insubordination among the employees and the super- visors.... " Izzo replied, "that was baloney." Again, Lane assertedly told the employee: "You'll be fired. This stuff is going to get everybody fired." Izzo also recalled that Lane asked the employee: "Why don't you go to Mr. Shepard with your problems instead of the union?" Izzo answered: "Well, it's too late for Mr. Shepard. You know, now it's going to be our way." In addition, Izzo recalled that on the evening before the strike (discussed infra ), Lane stated to the employee in the presence of coworker Virginia Pope: "I don't know [what] good [this time book] is going to do me if there is a strike." Izzo assertedly told Lane that there would be no strike. Lane responded: You think so? . . . This could cause you to lose your 38 Izzo placed the above -conversation in the second floor lounge. She recalled that Nurse Schuman and Aides Eleanor Schappa and Frances Tnca- so were also present. 39 According to Izzo , the only reference to this person was the fact that she was "a blonde." 705 job, you'll be fired, and you'll never see a union in here. Mr. Donovan will put that big lock on the door... . He'll put a lock on the door before any union gets in here. 4b Employee Eleanor Schappa testified that she signed a union authorization card on February 25. Schappa recalled that during late March employee Izzo was discussing the Union with Supervisor Lane in the break room on the sec- ond floor in the presence of "other girls." Schappa heard Lane say, "that if we got involved in it or joined it we'd lose our jobs." 41 Employee Frances Tricaso testified that she signed a union authorization card on February 24. She recalled over- hearing Lane say to Izzo and others in the break room during late March: " ... If we all walked out we would be fired." Tricaso explained that she did not hear the entire conversation.42 Supervisor Lane testified that Nurse Schuman, Aides Izzo and Schappa, and herself discussed the Union during late March. According to Lane: We were discussing the Union. Mrs. Schuman stated that she didn't believe in unions especially in convales- cent homes and I [Lane] went along with her and said I didn't either. Even though I [Lane] had belonged to a union in a large hospital I didn't believe in unions in a small place like that. Lane assertedly "told the girls" that if she "was a nurse's aide . . . making $1.90 or 1.95 an hour, [she] would proba- bly go along with them. But, because [she] was a registered nurse . . . it was out of the question.... " According to Lane, the employees told her: "they felt that was the only way they could get better benefits and more money, by having a union bargain for them." Lane claimed that em- ployee Izzo stated that she, Izzo, "really didn't believe in unions and was against it.... " Lane further testified that Izzo complained about a nurse's aide who had been hired at $2.35 an hour. Lane later discussed this complaint with Shepard and, according to Lane, The next time we were sitting around talking I [Lane] did tell the girls that the girl [the newly hired aide] had lied . . . she was making the same amount as the other aides. 40 On cross-examination, Izzo acknowledged that she had worked with Lane about a year and it was common practice for night-shift personnel and Lane to sit and eat together Further , it was established that Izzo's prehearing statement made no reference to "any conversations . [with] Mrs Lane ... [pertaining] to threats being made, or loss of job or anything like that." Izzo explained that she first mentioned these conversations with Lane to counsel for General Counsel on a later occasion when specifically asked if anyone "had talked to [Izzo] , including Mrs . Lane.. . " Izzo acknowledged writing an article appearing in The Modern Times, which stated, inter aim, that Izzo was "one of the last to sign a Union card" and "never went to a Union meeting until the end ." Izzo explained that her references to "last to sign" and "until the end" are to the end of the initial period of organizational activity. 41 Schappa acknowledged on cross-examination that her early prehearing statement made no reference to "any conversation that [she] had or over- heard that Mrs Lane talked to the girls. . " Schappa explained that she "wasn't asked about it" and , in a later prehearing statement, referred to Lane. 42 The testimony of employee Virginia Pope pertaining to Lane is discussed supra , section II, E. 11 DECISIONS OF NATIONAL LABOR RELATIONS BOARD706 Lane acknowledged that she "probably did" ask Izzo "why she wanted a union." 43 And, Lane acknowledged telling Izzo: A union would not be very beneficial to me [Lane] or the nurses.... We wouldn't have the right to tell them what to do. Izzo assertedly responded that "this was ridiculous." Lane acknowledged that she repeatedly told the employees, in- cluding Izzo , to go to Shepard with their problems. Accord- ing to Lane: They constantly said, they wanted the union because of the money and the benefits , and I [Lane ] said why don't you go and talk to Mr. Shepard and see if you can't straighten the thing out with him . They said they wouldn 't get any place with him . I said why don't you try. They never did. Further, Lane recalled that on the evening before the strike, she said to Izzo: " . . . if there's going to be a strike tomor- row I don't know what the sense is of worrying about the time sheets because probably nobody will be here." Izzo assured Lane that there would be no strike . Lane denied the various other statements attributed to her. Lane explained: I didn't actually approach [the nurses' aides], but dur- ing coffee breaks and sitting around talking every once in a while the subject of the union would come up and I would ask what's new or is there anything going on that would be [of] interest. I credit the testimony of employee Izzo summarized above . Her testimony is corroborated in part by the testimo- ny of employees Pope (see section II, E, supra ), Schappa and Tricaso , and is substantiated in part by the testimony of Lane . Insofar as the testimony of Lane conflicts with the testimony of Izzo as stated above , I find that Izzo's version of the various statements made to her by Lane is more accurate and complete. K. Director of Nurses Boecker Discusses the Union with Employees Tierney and Novicki Employee Louise Tierney testified that between mid- and late March Director of Nurses Boecker made the following statements to Tierney at the second floor nurses' station: Mrs. Boecker said that she knew that we were trying to get a union in the home, and probably it wouldn't be everything that we thought that we would get when we got the union in, if we did. She [Boecker] said, first of all, "You won't have a half-hour lunch period any more if you get the union in, you won't have a 15-minute coffee break. It would probably be half of that. And 43 In addition, Lane recalled that employee Joyce Jones was permitted to report to work 30 minutes late from about January to March. In March, Lane assertedly "was told to see if Joyce couldn't make other arrangements .. . and come in earlier .. " Lane, however, denied discussing this subject with Izzo. you won't have the benefits that you think that you are going to have," and if we were set on getting a union in, that we were going to do it anyway and not listen to what she had to say about the union . . . we would be sorry. Tierney explained that at the time the employees had a 15-minute coffeebreak and a half-hour lunch period. Boecker denied having such a conversation with Tierney. Employee Rachel Novicki testified that she signed a union authorization card on February 16 at the first union meeting in coworker Tierney's residence. Novicki recalled that during late April, Nurse Santiamo read off the list of work assignments that day for the various aides. According to Novicki, Santiamo said: "Andyou [Novicki] have to mop floors." Novicki testified that she had never been asked before to do that job and,' consequently, told Santiamo: " I was hired as a nurse's aide and not to mop floors." Santiamo replied: "Now, you have to mop them." Novicki refused. About 30 minutes later, Boecker-according to Novicki-"stopped the employee in the hall and stated: "she [Boecker] didn't like my [Novicki's] attitude toward Mrs. Santiamo." Novicki respondented that the employee "didn't like her [Santiamo's] attitude either." Boecker told Novicki: "Well, now you have to mop floors." Novicki assertedly responded: "All right. If you say I have to mop floors, I'll mop floors...: . Boecker then asked Novicki: "Do you think the union is worth going through all this trouble?" In response, Novicki related her complaints to Boecker and, [Boecker] said she would get after her nurses , and see what could be done about the problems. Novicki then observed Boecker "go talk to Mr. Shepard." Boecker testified that during late April she "approached" Novicki in response to a "complannf ' from Santiamo. Boecker testified: [Santiamo] had asked Mrs. Novicki to perform a cer- tain chore and Mrs. Novicki had refused to do so. According to Boecker: Mrs. Novicki stated that she was told to mop a spill that had occurred on the floor and that she was a nurse's aide and she was not going to do this. I [Boecker] in turn told her [Novicki] that even though the girls were more or less involved in union activities that we were going to continue the routine that we had continued in the past whereby, if there was a small spill that had occurred . . . and if the houekeepers or maintenance people were busy . . . that we would just pick up a mop and wipe the spills so as to avoid any injury... . Boecker also testified that Novicki became "rather upset," whereupon Boecker said: "Is the union worth all this aggra- vation?" In response, Novick then related her complaints to Boecker 44 Boecker admittedly told Novicki that she, Boecker, "would investigate these complaints and try to do 44 Boecker characterized these as "chronic complaints that have been prev- alent in the home for a number of years, [concerning] shortage of linen .. . supplies . [and] supervisors .. . NEW FAIRVIEW HALL CONVALESCENT HOME what [she] could to rectify some of them." as Novicki's testimony summarized above is substantiated in large part by- Boecker. Insofar as Boecker's testimony conflicts with Novicki's testimony, I credit the latter's testi- mony as a more accurate and complete account of the inci- dent. As for Tierney's testimony, as stated above, Boecker generally denied that the particular conversation took place. However, I note that, among others, employee Pace credi- bly testified to related statements made by Boecker to Pace (see supra, section II, Q. Under the circumstances, I am persuaded that Boecker also made the above statements attributed to her by Tierney. L. Night Shift Supervisor Dennison's Statements to the Employees; Wilmot's Statements to Employees Employee Delores Dean testified that during mid-April, Nurse Integlia "called a meeting" of the aides while they were eating supper in the nurse's sitting room. According to Dean: Mrs. Integlia called a meeting with the girls [while] we were sitting down having our supper. And she [Integlia] said that she wanted to discuss . . . how we didn't get along with Mrs. Dennison and things like this. And she [Integlia] called Mrs. Dennison into the room and they [Dennison and Integlia] were talking back and forth. And then after Mrs. Integlia was all through she [Integ- lia] brought up that her husband was in the Union for the fire department and it wasn't what he thought it would be after he had joined. . . . And she [Integlia] says that we would have to think about joining the union because if we got the union in here things would be a lot worse than they were. And-she [Integlia] turned to Mrs. Dennison'and . . . said to Mrs. Dennison, "Am I right," and Mrs. Dennison said, `Yes." That if we did get the union. in here we would lose everything we had, such as our benefits, like our holiday time, our sick pay and whatever other kinds of benefits we had.46 Night Shift Supervisor Dennison testified that during last April: Mrs. Integlia asked me to come into the sitting room for a cigarette, which I did. And she [Integlia] began a conversation by [saying], "Let's all get this out into the open." Dennison recalled that Aides Dean, Paluha, Buzzin, and Clough were present in the sitting room during this incident. Dennison continued: She [Integlia] proceeded to tell us that her husband was a fireman, and . . . he could not cross a picket line. But 45 Boecker's other discussions with employees concerning the Union are summarized in sections II, C and II, E, supra. 46 On cross-examination, Dean explained that Integlia called this meeting "because Mrs. Integha figured that if we had any problems we should get them out in the open." These "problems," according to Dean, related to the fact that "Mrs. Dennison and Mrs. Wilmot argued back and forth and the girls getting involved." According to Dean, Dennison, and Wilmot "both wanted to be in charge." 707 because we were registered nurses . . . we would have to cross a picket line whether we wanted to or not. She also stated that she felt that the girls had a right to fight for what they wanted. Dennison testified that she also spoke up in the sitting room. Dennison assertedly stated to the employees: Did you people know that if another Home went out on strike with this particular union in it . . . they [the employees] had to picket? And if they did not picket they would be penalized by a certain percentage of their pay.......Would a pay raise compensate for the amount of money they would have to pay for union dues. Dennison did not "remember" whether Integlia told the girls "that if the union got in things would be a lot worse .... " Dennison denied the various statements attributed to her and Integlia by Dean. Employee Dean's testimony that the above incident oc- curred is substantiated in part by Dennison. And, under the circumstances (Wilmot's related conduct is discussed be- low), I am persuaded that Integlia and Dennison made the statements attributed to them by Dean. Employee Dean also testified that about the second week in April Beverly Wilmot made the following statements to aides in the sitting room: Mrs. Wilmot came in and she said that we were pretty silly to want to have a union in here when things were going real smooth as they were. And that we had better sit down and think it over before we decide what we are going to do. And, the girls told [Wilmot] that it was none of her business. And we walked away.47 Employee Marie Conroy testified that during late March Wilmot stated to Conroy at the nurse's station: "Marie, do you know this union is going to take everything from you." Conroy assertedly responded: ". . . I'd rather not discuss anything about the union with you," and Conroy walked out of the nurse's station. Conroy further testified that Wil- mot "started off [this conversation by stating,] how by hav- ing a union it would take all our benefits.... " Conroy recalled, Wilmot "did say they were a bunch of crooks," referring to Local 1199. Conroy, after being shown her pre- hearing statement, acknowledged that she was "confused" as to what specifically was said. Employee Paluha, whose earlier conversation with Wil- mot about the Union is summarized in section II,' E, supra, also testified that she had "several conversations" with Wil- mot throughout the organizational campaign as One eve- ning during April, according to Paluha, Wilmot told the employee at work that Wilmot had turned the employee's name into Boecker "as being one of those against the 4' Dean recalled that Wilmot also said "that the union wasn't what they said. . they would promise you things and you wouldn' t get them." Coun- sel for General Counsel asked Dean if she recalled "any mention of the subject of benefits?" Dean answered: Wilmot "said we would lose our bene- "fits." 48Paluha explained that she "used to give [Wilmot ] a ride home [and Wilmot] used to ask [Paluhal questions " 708 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Union." Wilmot told Paluha that the antiunion workers "were actually in the majority"; that "there were only a few troublemakers that were for the Union"; that "if we try to unite against them we wouldn't have all this trouble"; that employees Dean and Nugent "were troublemakers and [Pa- luha] shouldn't follow their lead"; and that Dean and Nu- gent wanted the Union "to protect them" because they "weren't good workers." I credit the undenied testimony of employees Dean, Con- roy, and Paluha summarized above. Their testimony is in part mutually corroborative of Wilmot's antiunion efforts. I find that Wilmot made the statements attributed to her. (As for management's responsibility for Wilmot's conduct, see infra, section VI). M. The Union's April 14 Confrontation With Management; Shepard's Statements to the Employees Concerning Their Participation in the Walkouts and Attendance at the Repre- sentation Hearings As noted, Board-conducted representation hearings were held in Boston on April 1, 7, and 13. Administrator Shepard testified that about 7 a.m. on April 14 some 13 to 15 on-duty employees left the home and "paraded around" in the park- ing lot. Off-duty personnel were also present . Shepard re- called that the on-duty employees who participated in this walkout returned to work that day shortly before 10:30 a.m. Shepard observed Union Representatives Brown, Ciulla, Ward, and Seelig in the parking lot area. Shepard explained that about 10 a.m. Seelig and the on-duty employees ap- proached the entrance to the home. According to Shepard: Mr. Seelig came with all the employees [to the front door] and I [Shepard] told Seelig that I wanted, [him] and the employees to leave the property of New Fair- view. . . . [Seelig] said, "does this mean all the employ- ees?" and [Shepard] said, "no, only the off-duty employees" and that's really about it. Shepard also recalled that Seelig "again reiterated the fact that there would be more of these job walkouts unless the employees got the quick election they wanted." No permis- sion for such a meeting had been requested by the Union or the on-duty employees. And, on April 19, counsel for Respondent sent a letter to the Union, stating in part: On behalf of our client, New Fairview Hall Conva- lescent Home, we strongly protest and condemn the action taken by your Union in instigating and partici- pating in another work stoppage by employees of New Fairview Hall on April 14, 1971. You have once again demonstrated your total disre- gard for the health and safety of the patients of New Fairview and have displayed your utter contempt for the State statute specifically prohibiting such conduct. We also deplore the threat made by Mr. Seelig that if New Fairview does not accede to your wishes, it can expect a reoccurrance of this unlawful behavior. Please understand that a repetition of this senseless and reck- less action will serve no purpose as New Fairview Hall Convalescent Home will not be intimidated. Union Representative Brown testified that he "recalled" a meeting at 7 a.m. during April when he went "to the nursing home with Mr. Ciulla and [was] barred from enter- ing the nursing home." Brown claimed that his "memory is unclear on that" incident. I credit Shepard's testimony stated above. Moreover, al- though Seelig is now deceased, I have carefully scrutinized Shepard's testimony pertaining to Seelig's April 14 state- ment and I am persuaded that Seelig made the statement attributed to him by Shepard. Respondent, in its postheanng brief (p. 143), states in part: The Employer readily concedes that it orally repri- manded employees who left their work stations and engaged intermittent work stoppages, and also threat- ened them with discipline for engaging in such con- duct. In addition, it posted two notices in the facility to this effect ... docked "on-duty" employees for time not worked during the walkouts . . . and placed writ- ten warnings in the personnel files of all such employ- ees.... [See section II, G, supra] Thus, according to employee Joanne Smith, during late March while employees Smith and coworker Lucy Abbat- tello were cleaning Shepard's office, Shepard "show[ed] [the two workers] state statute cards forbidding . . . state hospi- tal employees . . . to strike . . . and he said it had already happened twice in two walkouts and . . . if it happened again he would have to take disciplinary action." 49 Employee Mary Ann Pace testified that "after the second walkout" Shepard approached a group of employees in the basement near the laundryroom, and said: You knew what you are doing is wrong, and I have to tell you that if there is a third walkout, there'd be action taken. According to Pace, employee Tierney "came towards the group," and Shepard "turned to her and stated the same" thing. Tierney, according to Pace, replied: `Well, is this a threat?" Shepard said: "No, I'm just warning you." Pace recalled that employees Grace Betzner, Rachel Novicki, Eleanor Douglas, Molly Arabo, and Winnie Rubino were also present during the above incident so According to employee Arabo, Shepard asked the em- ployees in the basement, "how many of you did go out?" Some girls said, "once." Arabo assertedly said, "twice." Shepard replied, "Well, the third time you won't come back." On cross-examination, Arabo acknowledged that Shepard had said that continued walkouts may meet with 49 As requested by counsel for Respondent, I take notice of section 31- l I la of the Connecticut statutes, which language was assertedly copied on the cards used by Shepard. The statute says. No employees of an employer licensed by the state department of health under Section 19-32, or their representatives, or any other persons shall engage in or induce or encourage, or attempt to engage in or induce or encourage , any strike, work stoppage, slow down or withholding of any goods or services by such employees or other persons at the institution where they are employed. . so On cross-examination, Pace explained that Shepard said to Tierney: I'm glad that you are here and I'm going to repeat what I told the girls.... [If] there was a third walkout there would have to be disciplinary action... . NEW FAIRVIEW HALL CONVALESCENT HOME 709 disciplinary action. Arabo testified that she participated in a third walkout. According to employee Panay Adorno, Shepard told em- ployees in the basement during late March: "we walked out twice and ... if it happened again . . . he would be forced to take action and let us go." Adorno recalled that "Shepard directed his comments ... to people who had walked off when they were on duty." Adorno participated in the third walkout. Employee Tierney testified that during late March, Shep- ard said to Tierney in the basement: Employee Grace Betzner testified that she was off duty during the March 5 and 25 confrontations. Betzner recalled that later, during March, she was told to go to Shepard's office. Boecker was also present. According to Betzner: [Shepard] told me [Betzner] . . . I had been on the property when I wasn't working, that I was trespassing. He said it was illegal. I shouldn't have been there. He asked me why I was there. I said I heard there was a meeting. he wanted to warn me not to participate in a third work stoppage or walkout. Tierney explained: "I don't know which way he phrased it ... if I did participate in a third work stoppage . . . he would have to seriously consider terminating [me].... " Tierney asked Shepard, "if he was threatening" her and Shepard said, "No, it was just a warning." Tierney testified that she later participated in the third walkout on April 14. On the next day, April 15, Director of Nurses Boecker asked Tierney to go to Shepard's office. Boecker was also present in the office. According to Tierney: Mr. Shepard told me that I [Tierney] had been warned before not to participate in a third work stoppage and because I had, he was going to' have to take drastic steps and maybe possibly terminate me, and he said that he hadn't reached any decision yet, that he would get back to me on it. Employee Delores Dean testified that Shepard called her to his office during late March or early April. According to Dean: Shepard asked me how come I never came to him before. And I told him that I did.... And then .. . he handed me a piece of paper ... [Shepard] told me that I had participated in the walkouts and that I was to read the paper and I was to sign it. I [Dean] told him I couldn't, and he said, well if I didn't sign it that would cause me to be fired. Dean further testified: While I was reading the paper, Mr. Shepard brought up the union and asked me didn't I think the place was running smooth without a union. And that if a union got in the place wouldn't run smooth anymore and we would lose our benefits, such as our holiday and our sick pay. Dean assertedly "didn't answer him . . . and signed the piece of paper and . . . walked out." Dean claimed that she was not on duty during the March 5 and 25 walkouts. Dean was never given a copy of the paper which she signed in Shepard's office. According to Dean, the paper said: ". . . I had participated, in the walkouts and . . . he would have to take disciplinary action against me." Dean acknowledged that no disciplinary action was "ever taken against [her] for walkouts," and that she had engaged in a walkout in April.51 He said I didn't belong on the property unless I was working, that he didn't want me on the property, and if it happened again he would have to let me go. Betzner also recalled: [Shepard] said ... "did you go up to the desk with the other girls?" I [Betznerl said no, I did not. During this meeting, Shepard attempted to confirm from Boecker whether Betzner in fact had walked up to the desk after she entered the premises during the last confronta- tion.52 Employee Linda Alger (Fafard) also testified that during April: I [Alger] was called into the office ... the afternoon that we had the walkout. . . . [Shepard] told me .. . he couldn't allow these demonstrations to continue and if I did it again that I would be definitely suspended. And then he went on to say that the only reason they were against the union was because the hospital wouldn't be flexible with the girls as they had in the past. Shepard testified that during late March he spoke with employees Smith and Abbattello while they were cleaning his office. According to Shepard, he gave them index cards with portions of the State statute printed on them, and asked the workers to read the cards. Shepard assertedly told the employees: ... by leaving the building it was an unlawful and immoral act and we did not wish to see this continued .... and I [Shepard] went on to tell them that we would, if this occurred again, we would take discipli- nary action and we would consider discharge. Shepard also testified that he spoke to employees Pace, Arabo, Adorno, Tierney, "and a few other aides in the basement near the laundry room." According to Shepard: I called them all together and told them that, for those 51 According to Shepard , Dean's personnel file had been "misplaced." Shepard produced a particular reprimand which the employee had signed, discussed below. 52 Betzner acknowledged that following the above conversation with Shep- ard she participated in a walkout while on duty ; Betzner also acknowledged that her prehearmg statements made no mention of the above conversations with Shepard. 710 DECISIONS OF NATIONAL LABOR RELATIONS BOARD who had taken part in the first walkout the previous day, that was an unmoral and illegal act, that we did not wish this to go any further and that if they took part in a second walkout we would consider disciplinary action.... [As] for those who took part in the second walkout ... we would take disciplinary action if it occurred again and we would consider discharge. In addition, Shepard recalled that employee Tierney walked over to the group, whereupon he "told her too that it was an illegal and immoral act; that we didn't want to have this continue and that if she took part in another walkout we would take disciplinary action and we would consider dis- charge." ss Shepard testified that he spoke to employee Alger (Faf- ard) during the afternoon of April 15. According to Shep- ard: "I told her that if she did come into our property that she was trespassing and that I didn't want her on the proper- ty again when she was not on duty. I asked her what her parents would think if she was arrested for trespassing and I believe she told me her parents were entirely in favor of what she was doing." Shepard "then told her that we didn't want her on [the property] any more. [He] also asked her if she had proceeded down the hall towards the nursing sta- tion. And she said that she had not . . . [and] that was the end of the conversation." Shepard denied mentioning the subject of discipline or discharge and the various other statements attributed to him by the employee. As for Tierney, Shepard testified: I would have had more than one [conversation] with her. I saw Mrs. Tierney . . . after the first walkout .. . and I told her what I had told the others before, that it was an illegal and immoral act and we did not want it repeated and if there was any repetition we would consider disciplinary action. . . . [After the second walkout] I told her there would be disciplinary action and we would consider discharge... . Shepard further testified: On April 15, I called Mrs. Tierney to the office and Mrs. Boecker . . . was in the office also, and I told Mrs. Tierney that she had participated in three walkouts and that we would. . . take disciplinary action, and that we were in the process of considering what the disciplinary action would be and we would let her know in a couple of days. As for Betzner, Shepard testified that she left her duty stations on March 5 and 25 and was not on duty during the April 14 confrontation. Shepard called Betzner to his office on April 15. Boecker,was also present. According to Shep- ard: I told her that she came into the building the day before ... she was trespassing on private property, that she was not on duty, and when she was not on duty we did not want her on the property. . . . And I told her if this occurred again we would summon the police and have her arrested for trespassing... . Shepard also confirmed that Betzner in fact did not walk "down the hall to the nursing station" on April 14 when she entered the home. Shepard denied discussing discharge or discipline with Betzner. Shepard also explained that prior to March 1: ... off-duty employees would enter the Home to pick up paychecks.... They would also come in . . . to visit their family . . . because some of the off-duty employees had members of their families as patients in the Home. Some of them ... would . . . visit the other patients. They would come in to talk to the nursing staff, the particular supervisors, and they would come in to check time sheets and things of this nature... . Shepard acknowledged that prior to March 1 the Company had no rule prohibiting off-duty employees from entering the premises. Shepard added, however, that there had never been an occasion prior to March I when off-duty employees entered the home in groups of 15 to 20. As for Dean, Shepard explained that he issued the follow- ing reprimand to the employee, which she signed: On April 1, 1971 although you were scheduled to report to work you did not do so. Furthermore your refusal to report to work was without legitimate reason and in direct disobedience of our specific instructions that you report to work. You are hereby given warning that in the event of a reoccurence of this or similar activity we will be forced to take strong disciplinary action. /s/ Robert M. Shepard I acknowledge receipt of this warning and under- stand that it will be made a part of my personnel folder. A few days later, Shepard was asked by Tierney and several aides in the second floor lounge, "if we had considered what the disciplinary action would be." Shepard "told them there would be no disciplinary action." And, as Shepard ex- plained, no "disciplinary action" was taken against any of the employees who participated in the walkouts except for "docking" their pay for lost on-duty time. 53 Shepard denied, inter alia, telling the employees in the basement that, if they walked out a third time, he would be forced to take action and let them go. Shepard asserted that he, with the assistance of counsel, "had written those words down so [he] would make sure that the exact words were used each tune." Shepard did not recall Adorno saying anything in the basement meeting. /s/ Delores Dean Shepard further testified that prior to the April 1 representa- tion hearing, Either Mrs. Boecker or myself advised the employees that if they were not already off that day we would try to arrange to have them off, and we allowed them to try to arrange [a day off] among the other employees .... We told them that if this couldn't be arranged that we thought they should work that day. In short, Shepard assertedly was unable to give all the aides NEW FAIRVIEW HALL CONVALESCENT HOME 711 time off that day. And, at the representation hearing in Boston on April 1, Shepard noted the employees present. In Dean's case, he noted that she was at the hearing although her mother had called in claiming that the employee was ill that day. No warnings were given to employees who were scheduled off that day or who had arranged to be off.54 Further, Shepard explained that the above reprimand is the only reprimand which he asked Dean to sign. He denied threatening Dean with discharge if she did not sign; he also denied discussing work stoppages, fringe benefits, and the various other subjects related by Dean.55 As the above summary of testimony shows, man- agement's version of the various incidents recited in this section is substantiated in part by the employees' testimony. There are, however, some conflicts. Thus, with respect to Shepard's conversation with Smith and Abettello in his of- fice, Shepard's version and Smith 's version of the incident are essentially similar. Insofar as the two versions differ, I find that Shepard's recollection stated above is more com- plete and accurate. Likewise, Shepard's version of his state- ments to a group of employees in the basement is in large part substantiated by testimony of the employees who were present. I am persuaded that Shepard, in speaking to the employees in the basement, carefully _ adhered to his counsel's advice on what to say to employees about the walkouts. Consequently, insofar as Shepard's testimony stated above conflicts with the testimony of employees Pace, Arabo, Adorno, and Tierney as to what was said in the basement, I find that Shepard's version is more accurate. Likewise, as for Shepard's conversations with Tierney and Betzner in his office and also in the lounge as stated above, insofar as the employees' testimony conflicts with the testi- mony of Shepard, I find that Shepard's testimony is more accurate. And, as for Alger's testimony and Dean's testimo- ny recited above, I am persuaded that Shepard's recollec- tion of these particular incidents is more accurate than the employees' version. (Alger's other conversations with Shep- ard and Boecker are discussed infra, section II, N). N. Boecker's and Shepard's Conversations With Employee Alger, Shepard's Conversations With Employee Stopka Employee Linda Alger (Fafard) testified that she was hired at the home during early April 1971, and that she signed a union authorization card on April 9. Alger testified that during her interview in early April, Boecker questioned Alger in the office. According to Alger: about the union, and I [Alger] told her "yes", and she asked me what I thought, what nay opinion of it was, and I told her that I didn't know really enough to have any sort of opinion about it. In addition, Alger recalled that Boecker said: " . Well, if you find out anything that you think might be helpful to me I wish you would tell me." 56 Alger also testified that during late April, she was called to Shepard's office. Boecker was also present. According to Alger: Mr. Shepard asked me [Alger] if I had heard any- thing about the Union. And, I told him, "yes, I had been talking to a few people about it." . . . [Shepard] wanted to know who had been talking to me about it, who had been sort of pushing the union among the girls the most. And I told him that I didn't think it was fair for me to name people to him... 57 During this conversation, "Boecker said that she thought [Alger] was being disloyal to her." Shepard testified that on April 15 he spoke with Alger about her participation in the April 14 confrontation (supra, section M). Shepard did not "recall a second meeting with Linda Alger." Shepard did not "recall" showing Alger the particular handbill publicizing an alleged bribe offer. Shep- ard did not "recall" asking the employee "if' she had heard anything about the Union." Shepard further denied the var- ious statements and conduct attributed to him by Alger. In addition, Boecker testified that she interviewed employee Alger; that it was "just a routine interview"; and that Boecker could not "recall" "specific things that were said ... outside of routine things in reference to her job." Boecker denied discussing the Union with Alger and the various statements attributed to Boecker by the employee. Employee Sharon Stopka testified that she signed a Union authorization card on April 28. About May 4, ac- cording to Stopka: Mr. Shepard asked me [Stopka] if I liked where I was, and I told him I did, and he asked if I had better benefits where I was before, and I told him I did. And he asked me did I get along with the other workers here, and I told him I did. And then he asked me did I see a union leaflet. And I told him no. So he went out to the office . . . he came back with a piece of paper .. . and asked me to read it. . . . he asked me if I under- stood what it was, and I told him I did. ... she [Boecker] asked me if I had heard anything Si Shepard explained that less than six employees received warnings similar to the one admittedly given to Dean. 55I note that the personnel folder of employee Marcia Twarkins contains a notation: April 15, 1971. Miss Twarkins was served a subpena by the Union through the NLRB to testify at the hearing She was on duty at the time Also, the personnel folder of employee Genny Cicarelli contains a notation: On March 31, Mr. Shepard spoke to Genny and told her she was needed at the nursing home on April 1. She was told it was not possible to fill in for her and that if she went to Boston on that day disciplinary action would be considered. She stated she was going anyway. Cicarelli and other employees were given written reprimands similar to the one given to Dean. During this conversation, according to Stopka, Shepard ex- plained to the employee: ... they usually hired the people at $1.80 an hour, but since I had experience he could probably get me a dime raise. 56 Alger's prehearing statement makes no reference to Boecker 's alleged statement that the employee should report back to Boecker what she heard about the Union. 57 Shepard assertedly questioned the employee about a "leaflet that was being passed out" concerning an alleged bribe offer to an unidentified em- ployee (discussed infra, section II, 0). Alger claimed that she did not know anything about the leaflet and who the unidentified employee was 712 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Thereupon, Shepard, ... asked me [Stopka] if I knew who Dan Donovan was ... did Dan Donovan ever talk to me about the union leaflet or about joining the union. And I again told him I didn't know who [Donovan] was. Stopka continued: And then he [Shepard] told me that some workers there had been doing a lot of talking about the union. Did I hear anything about the union? And I told him I did. ... And he said he wouldn't ask me for a name be- cause it was my privilege to keep it. And then he men- tioned Dolores Dean was passing out union cards and talking about the union. "Did she talk to me about the union?" And I didn't say anything. And he said it was his guess that she [Dean] had already talked to me about the Union. And I still didn't say anything. And he told me if I had any questions about the union I should ask him or Dan Donovan because he didn't think anybody else could give me a straight answer. Shepard testified that he "called [Stopka] into [his] office" on May 4 in order to investigate the alleged bribe offer as publicized in a union circular (discussed infra, section II, 0). Shepard testified: I told her that she had the right to speak to me or not to speak to me, that she could get up and leave the room any time she wished.... I showed her the circu- lar . . . and asked her if she had seen it before ... and if she knew anything about this. Shepard added: ... in the course of our conversation, since this was one of the first times I had an opportunity to speak to this young lady, I asked her how she was doing, wheth- er she enjoyed working at the nursing home, and she went on to tell me that . . . she had worked at another nursing home, the Heritage House, for approximately six months and she believed that other girls who had worked for that long ... were hired in at a rate 10 cents an hour more than she was receiving. Shepard questioned the employee about her hourly rate and told her "that if she had worked for six months in another nursing home ... there had been an error . . . and she maybe should be receiving the additional 10 cents . . . and that [he] would look into it." Shepard denied the various other statements attributed to him by Stopka. Shepard ac- knowledged that'Stopka did not start working until April 19 58 According to Shepard, "somehow or other, I heard a rumor that she might know something about" the bribe offer and circular. Shepard acknowledged that Stopka did not get the 10-cent hourly raise because of the ensuing strike. I credit Alger's testimony concerning her interview with Boecker and her later meeting with Shepard and Boecker in Shepard's office as stated above. In the context of Boecker's like and related conduct, I am persuaded that Boecker made the statements attributed to her by the employee on both occasions. Likewise, I find that Shepard made the state- ments attributed to him by the employee. Further, I credit the testimony of employee Stopka pertaining to her conver- sation with Shepard. Under the circumstances, I do not believe that Shepard limited his interrogation of this newly hired employee to an investigation of an alleged bribe offer. Rather, I find that he made the statements and engaged in the conduct summarized above. 0. The Alleged Bribe Offer and the Discharge of Employee Tierney Louise Tierney started working for Respondent as a nurse's aide during 1968. As shown above, she was- chiefly responsible for the Union's organizational drive at Respondent's nursing home. She initially solicited the Union's assistance and thereafter actively and openly sup- ported the Union's campaign. And, during the April 1, 7, and 13 representative hearings, she sat at counsel table with the union representatives. Tierney testified that on Thursday, April 15, she was assigned to work as an aide on the third- floor. According to Tierney, aides from the second and third floors would take a break from about 9:15 to 9:30 a.m. in the second floor lounge. At the end of the break, the aides would generally take the elevator from the second floor to the basement, pick up their linen supplies and return to their respective duty stations. Tierney testified that she followed this routine on the morning of April 15. She recalled that employees Grace Betzner, Cynthia Bernard and Eleanor Douglas were also present in the second floor lounge during the break. At the end of the break, Tierney recalled that she used the nearby toilet facility and then waited for an elevator on the second floor to take her to the laundry room in the base- ment. Tierney explained that her co-workers were not pres- ent at this time. Tierney testified: ... the elevator door [on the second floor] opened and I got on the elevator.... Mr. Jerry Donovan was on the elevator when I got on, and he said . . . he wanted to speak to me on behalf of his brother, Dan Donovan, and he wanted me to talk to the other workers and to convince them to forget all of the union activities for a period of at least 90 days, and if I would do so, that he had a check made out for $200 to give me, and he took the check out of his pocket and handed it to me.59 According to Tierney, she "looked at the check and ... threw it' back at" Jeremiah Donovan. Tierney assertedly "told [Donovan] to go and fuck himself and to tell his brother the same thing." Tierney explained: "The check went up in the air and I told him that even if it was a million 59 On cross-examination, Tierney claimed that Jeremiah Donovan wore a 58 The alleged bribe offer occurred on April 15 and the particular union sports jacket at the tune; that he took the check "from his outer jacket circular was first distributed ut'the home 'on April 18. pocket"; and that the check was not folded. NEW FAIRVIEW HALL CONVALESCENT HOME 713 dollars I wouldn't accept it " Jeremiah Donovan, according to Tierney, "picked up the check" and said: "Well, you can't blame me for trying." Tierney testified that "... the eleva- tor door opened and I got out . . ." at the basement level. Tierney recalled that Donovan then said: `Well, you think about it." Tierney added that "Donovan was getting out behind" her when the last statement was made. Tierney described the check which Jeremiah Donovan assertedly had handed to her, as follows: It was made out in the amount of $200. It had Daniel Donovan's signature on it, but there wasn't any payee, and it was on a Boston bank. Tierney added that Jeremiah Donovan "said that, when he handed me the check that all he had to do was to fill in my name." And, according to Tierney, Daniel Donovan's name was printed on the check; "it was a personal check" and not the same form or type as her salary check. Tierney testified that she thereafter went to the laundry- room, picked up her linen supplies, went back to the eleva- tor, and returned to work on the third floor. Tierney assertedly worked for about 20 minutes, whereupon she went down to the second floor in order to use the public telephone. Tierney testified: ... as I was going by the nurse's station [on the second floor], I met Grace Betzner, and I told her what had happened on the elevator. . . . Then, I went to use the telephone. . . . I tried to get Jerry Brown on the phone, and didn't get any answer. . . . So I went to Grace Betzner and asked her if she would try to contact JerryBrown and tell him that I wanted to talk to him Tierney then allegedly returned to the third floor. Tierney testified that shortly before lunch that day Betz- ner called her to the public telephone on the second floor. According to Tierney, Brown was on the telephone. Tierney assertedly told Brown: Jerry Donovan had offered me [Tierney] a bribe on the elevator and everything that had happened... 60 Tierney testified that she also spoke to Brown later that same day about the incident and that she also discussed "the bribe" with, among others, coworkers Douglas and Ber- nard. Further, Tierney explained that on Saturday April 17, Union Representative Brown brought to Tierney's resi- dence a number of leaflets, which stated: WE WILL NOT BE BRIBED Daniel Donovan thinks that workers will do anything for a dollar. He is so used to corruption that he thinks everyone is corrupt. He is so used to thievery that he 60 On cross-examination, Tierney recalled that Brown "said that he couldn't believe it." thinks everyone is a thief. He thinks that workers at Fairview Hall would sell out their brothers and sisters for his bribes-well Dirty Dan, you had better think again! On Thursday, April 15, 1971, Jerry Donovan, the #2 Stooge at Fairview Hall offered one of our fellow union members a $200.00 bribe to betray the other workers and to talk against the Union. This vicious insult shows us what we already knew. It shows that Dirty Dan and his Stooges have no RESPECT for our intelligence, our sincerity, or our honesty. They think everyone is moti- vated by the same greed and avarice that they show. The workers at Fairview Hall WILL NOT BE FOOLED by the dishonest tactics of the desperate Mr. Donovan. We KNOW that real security and dignity and real money would be guaranteed only when WE WIN OUR FIGHT FOR LOCAL 1199. This desperate tactic Shows that Donovan is running scared. If the workers maintain their unity, 1199 Victory is just a matter of time. In the meantime, we want to let Dirty Dan know that the world is not made up of Judases, who will betray their brothers and sisters for 30 pieces of silver 6i Tierney distributed about 8 or 10 of these leaflets to her coworkers on Sunday April 18 in the second floor break room of the home. Tierney also gave a number of the leaf- lets to coworker Dean that same day. Tierney testified that on Tuesday, May 4, she was asked by Boecker to go to Shepard's office. Boecker was also present in the office. According to Tierney, Shepard said: That he was going to have to suspend me for telling the other workers about Jerry Donovan offering me a bribe and for passing our leaflets about the bribe... . At Tierney's request, Shepard "put [it] in writing" and signed the document. The document states: May 4, 1971 To.. Louise Tierney FROM- Mr. R. Shepard Administrator We presently have information that the libelous circu- lar titled "We Will Not Be Bribed" was distributed by you, and that you in fact told the other employees that the bribe was offered to you. You are suspended while we further investigate this matter. /s/ Robert M. Shepard During this interview, according to Tierney, Mr. Shepard asked me if I had any of the leaflets put on the bulletin board in the home or in the elevators, 61 This document also indicates that it is "issued by" Local 1199 and is dated April 16. 714 DECISIONS OF NATIONAL LABOR RELATIONS BOARD and I told him no, and he asked me if I had passed any of the leaflets out and I told him that, my answer was, "Anything was possible." Shepard also told Tierney, according to the employee, that she was "suspended indefinitely" pending his further inves- tigation of the matter. At Shepard's request, Boecker "es- cort[ed] [Tierney] out of the building." 62 Thereafter, on Thursday May 6, according to Tierney, Shepard telephoned Tierney at her home and informed her that "he decided to terminate [her] employment; that he had investigated the matter further and that it was his decision that [she] was terminated." 63 On cross-examination, Tierney stated that on Sunday, April 18, she gave the remaining, undistributed pamphlets to coworker Dean at work. Tierney was shown one of her four prehearing affidavits which indicated that she distrib- uted about 10 such leaflets and "also left some on the table in the break room." Tierney at first acknowledged that she "might have" left them on the table but then claimed that she gave the remaining leaflets to Dean. Tierney asserted that she told this to Board counsel, but "he didn't put it in [her] statement." Tierney could not recall telling Board counsel that she "also left some on the table in the break room," although she read and signed the statement. Tierney also claimed that Brown did not give Tierney any instruc- tions when he brought the leaflets to her home and, further, that she gave no instructions to Dean when she handed over to Dean the undistributed leaflets. Tierney also claimed that she did not know that the leaflets were being prepared until Brown brought them to her residence on Saturday evening, April 17. On cross-examination, Tierney acknowledged that there is no reference in her prehearing affidavits "about [her] throwing the check back at Mr. Donovan, or about him picking it up from the floor, or about what [Tierney] called him.... " Tierney claimed that she told Board counsel during her prehearing interview that she "had thrown the check" at Donovan and "had sworn at him"; Tierney fur- ther claimed that Board counsel "didn't put it in the state- ment." Tierney also acknowledged that her prehearing affidavits made no reference to "what Mr. Donovan said as [they] left the elevator." Assertedly, Tierney told this to Board counsel and "he didn't put that in.... " Tierney claimed that she asked Board counsel "why" he did not include the above information and his response was: ".. . he knew and that was all-right." Grace Betzner was also active in the Union's early organi- zational'effort as shown above. She testified that "after the [morning] coffee break we go down to get the linen for the patients" in the basement. She recalled attending the same coffeebreak with Tierney on Thursday, April 15. Betzner claimed that when she got on the elevator to go to the basement, she did not see Tierney. According to Betzner, she picked up her linen supplies, returned to the elevator and, ... when the elevator came down, the door opened. I [Betzner] heard Mr. Jerry Donovan say, "You think about it." Then Louise [Tierney] walked out and he walked out right after her. Betzner assertedly "got on the elevator and went back up to the second floor" where she was working. Some 20 min- utes later, Tierney assertedly told Betzner, "that SOB of- fered me a check if I would forget about the union." Tierney assertedly told Bertzner: `I'm going to call Jerry" Brown. Tierney could not contact Brown and Betzner agreed to try to telephone him. Brown, according to Betzner, called back about 11 a.m. Betzner further testified that she attended a union meet- ing on Tuesday, May 4, with the aides and housekeepers on the 7-to-3 and 11-to-7 shifts. According to Betzner: They discussed what happened to Mrs. Tierney and we also discussed the Heritage House 64 and all the events that were going on at New Fairview Hall, the speeches and so forth that Shepard and Donovan were giving, and they also took a strike vote. Betzner recalled that "Mr. Brown was telling us how they were letting girls go one by one for union activities...." On cross-examination, Betzner explained the elevator in- cident: As the door [of the elevator in the basement] was open- ing, I heard Mr. [Jeremiah] Donovan say, "You think about it." Mrs. Tierney came out and Mr. Donovan right after her. I [Betzner] didn't say anything to either one of them . . . [I] dust got on the elevator and went upstairs. 62 Tierney also recalled that Shepard said to the employee: ... that Jerry Donovan wouldn't do anything like that-offer [the employee] a bribe Tierney assertedly responded, inter alta, "that he had offered [Tierney] a bribe...: ' 63 Tierney also testified that she attended a union meeting on May 4, that the meeting was attended by Brown, Seelig, Ward, and about 50 aides and housekeepers on the 7-to-3 and 3-to-11 shifts; and that they discussed Tierney's "suspension. " According to Tierney, they "discussed appointing a committee ... to go to the Home and ask management to reinstate" Tierney. Tierney recalled that they discussed, inter a&a, what had happened to em- ployees during a drive at another nursing home-"The things that had hap- pened to some of the workers there who were fired because of the union"; the discharge of coemployee Vivian Nugent at Respondent's facility; and .. they had suspended [Tierney] and ... they would probably go right down the line.. " The employees present took "a strike vote" and, accord- ing to Tierney, "decided that they would go on strike if [Tierney] wasn't reinstated " Although other aides normally go down to pick up their linen after the break, there were no other aides on the eleva- tor or in the immediate area. Betzner claimed that there are two elevators in the area which are separated by a partition and that there was some object between Betzner and Tierney when Tierney left the elevator. However, Betzner also acknowledged that she was standing "in the middle" of the two elevators "right in front of the buttons" on the center partition and that the center partition is 12 inches wide and no more than 6 inches in depth. Betzner claimed that Tierney came off the elevator 64 Heritage House is another nursing home in the area, in no way connect- ed to Respondent 's facilities, which recently experienced an organizational drive NEW FAIRVIEW HALL CONVALESCENT HOME 715 to her right. However, in her preheanng affidavit, Betzner did not recall which elevator opened. When it was demon- strated to Betzner during cross-examination that if Tierney got off the "right" elevator she would have to walk around Betzner to get to the laundry, Betzner changed her testimo- ny; she claimed that it was the elevator on the left side. Admittedly, Betzner was only about 1 foot back from the elevator door. On further cross-examination, Betzner was asked: Q. When you spoke to Mrs. Tierney later that day [April 151 did you tell her you had observed her coming out of the elevator? A. At 10:00 before she went to make the phone call? Q. Yes, anytime that day. A. Later on, much later, I had asked her what had happened. Q. Did you tell her you saw her coming off the eleva- tor? A. Not at 10:00 o'clock. Q. But some time later you did tell her? A. Yes. Betzner was subsequently asked: Q. . . . when was the first time you told Mrs. Tier- ney that you overheard what Mr. Donovan had said to her when they were going out of the elevator? A. I believe it was a couple of days later. Q. A couple of days after the incident? A. No. Yes. A couple of days after. Betzner was also asked: Q. When did you first tell Mr. Brown that you had heard what Jerry Donovan had said? A. In the beginning. Q. . . . you mean about the time of the alleged bribe? A. Shortly after, yes. Betzner, although she assertedly attended a Union meeting about April 19, testified on cross-examination when asked about the handbill: " . . . I told you I don't remember what was discussed. I honestly don't remember." Jeremiah Donovan testified, inter alia, that Thursday, April 15, was his birthday; that he worked at the facility that morning; that he wore a pair of slacks and shirt; that he does not own a sportsjacket as claimed by Tierney; and that he never offered the employee a bribe. Jeremiah Donovan first saw the "We Will Not Be Bribed" pamphlet about 11 p.m. on Sunday, April 18, at the home. He admittedly did nothing at the time. The next morning, Monday, April 19,' Shepard brought a handful of the pamphlets to Jeremiah Donovan in the office. The two then called Daniel Donovan in Boston. Daniel Donovan assertedly asked them "to find out who said this thing," referring to the unidentified em- ployee who was allegedly offered a bribe. Jeremiah Dono- van recalled that later that same week employee Molly Arabo said to him in the laundryroom: ". . . she [Arabo] was surprised at me [Donovan] for what I did to Louise Tierney.... " Jeremiah Donovan related this to Shepard. Jeremiah Donovan testified that Tierney was suspended on Tuesday, May 4. During the morning of Wednesday, May 5, according to Jeremiah Donovan, Union Represen- tatives Brown and Ward with 10 to 15 off-duty employees came to the home's parking lot. At the same time, on-duty employees walked out. Donovan testified: When Mr. Brown and Mr. Ward first arrived they were alone. Then the off-duty employees came. I asked Mr. Brown and Mr. Ward to leave the property,,that they were trespassing. They refused to do so.. . . Mr. Ward called me a farmer and a hillbilly and a white nigger. ... I asked Mr. Seymour to call the police. The police arrived and they left. Donovan recalled that the on-duty employees were away from their duty stations about 30 minutes and that Brown "gave [him] an ultimatum that if Mrs. Tierney wasn' t rein- stated there would be a strike." This conversation assertedly took place on the ramp at the main entrance. Later that same morning, Jeremiah Donovan received a telephone call from Brown. Brown asked for Tierney' s reinstatement. Donovan declined to put her back. Brown said, inter alia, " ... if you don't take her back there is going to be a strike." Donovan replied, "Well, that is the way the ball game goes." Donovan then related the above to Shepard and Respondent's counsel.65 Shepard testified that the first time he saw the "We Will Not Be Bribed" pamphlet was on Monday, April 19; that he saw one posted on the bulletin board; and that he saw 15 to 20 near the timeclock. Shepard took the "batch" to Jeremiah Donovan, and they called Daniel Donovan. They also called Respondent's attorney either that day or the next day. Shepard claimed that management did not know the identity of the employee referred to in the pamphlet. Later that week, Jeremiah Donovan assertedly related to Shepard that "he had heard that Louise Tierney was the party to whom the circular had referred." Shepard again called counsel and Daniel Donovan. The following week, Wednes- day and Thursday, April 28 and 29, Respondent's counsel came to the nursing home and interviewed employees. On late Friday, April 30, management decided to speak with Tierney. Tierney assertedly was off work on May 1, 2, and 3 and Shepard first spoke to her on Tuesday, May 4. Boecker was present during Shepard's interview with Tierney. According to Shepard.. I showed Mrs . Tierney one of the circulars . . . and asked her if she in fact was the one it refers to . . . she said she could have been. . . . I asked her if she brought the circulars into the home and put them on the boards and she didn't give me any answer... . Shepard then recalled that Tierney denied bringing in the circulars. Tierney also denied telling employees "that she was, the one mentioned here." Shepard assertedly told Tier- 65 Brown, in his testimony, claimed that Jeremiah Donovan said during the above telephone conversation: . . if it had been anybody else but Mrs Tierney who was a ringleader and a troublemaker, that he might not have fired her... . Donovan denied making the above or smular statements to Brown. 716 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ney that Respondent "had evidence that she in fact was the one who brought the circulars into the home, was the one who posted it ..., was the one who told the employees that Jerry Donovan had offered a bribe to her." Tierney assert- edly said "that was a lie...... Shepard informed the work- er that she was suspended pending further investigation, gave her a "written notice" to that effect, and she left. Shepard further testified that he later spoke to employees Stopka, Wilmot, and others, but did not discover,'tanythmg new." 66 On the morning of Thursday, May 6, Seelig assert- edly telephone Shepard. Seelig, according to Shepard, de- manded that Tierney be reinstated. Instead, Shepard called Tierney on the telephone and advised her that she was terminated. Shepard explained that the final decision to discharge Tierney was made by Daniel Donovan.67 Daniel Donovan testified that he was called early Mon- day, April 19, about the alleged bribe offer; that Jeremiah Donovan and Shepard did not know who the alleged em- ployee involved was; and that a few days later Shepard and Jeremiah Donovan told Daniel Donovan that they had heard "rumors" to the effect that Louise Tierney was the employee who assertedly had received a bribe offer and made the accusation. Daniel Donovan testified that inter- views were conducted at the home on Wednesday and Thursday, April 28 and 29, of the following week; and that on Friday, April 30, he was informed by Shepard that Tier- ney was the one. Daniel Donovan called his attorneys. He later called Shepard and, according to Daniel Donovan, ... instructed Mr. Shepard to confront Mrs. Tierney in an interview with the allegation; that if she admitted that she had made the statements in the pamphlet she was to be discharged. If she denied the allegations she would be suspended pending further inquiry. 68 Donovan was later informed by Shepard that Tierney "had denied the allegations and had been suspended pending further inquiry." The following week, Daniel Donovan was notified by Shepard of the 30-minute walkout on May 5 and Brown's conversation with Jeremiah Donovan. Daniel Donovan was also informed about Seelig's telephone call. Daniel Donovan assertedly decided to discharge Tierney and so advised Shepard. On the record before me, I am not persuaded that Jeremi- ah Donovan offered Louise Tierney a bribe as alleged. Tier- ney, in relating the events culminating in her discharge, appeared at times to be evasive and hostile. And, her pre- hearing affidavits, as noted above, omit significant and ma- terial facts to which she testified. I do not believe that if (as she testified) Tierney called to the attention of Board coun- sel significant and material omissions from her prehearing affidavits, Board counsel would brush aside this informa- tion. Further, I note that although Tierney was assertedly told by Betzner that the latter had witnessed the elevator 66 Shepard recalled that on Wednesday , May 5 , Jeremiah Donovan related to Shepard his conversation with Brown that day, referring to Tierney as the employee involved in the alleged bribe offer Whereupon, according to Shep- ard, they called counsel again. 67 Shepard claimed that on Tuesday May 4 he gave Tierney a "blue slip." Later, he testified that this was an error-no "blue slip" was issued 68 According to Donovan , the above conversation was late Friday April 30. incident in part, Tiemey's subsequent prehearing affidavit makes no reference thereto. Under the circumstances, I do not believe her testimony about the bribe. And, Betzner's testimony concerning the elevator incident does not cor- roborate the testimony of Tierney. Betzner, at first, claimed that Tierney and Donovan exited from the elevator to her right. When shown that they would have had to walk around Betzner to get by in the basement area, Betzner changed her story. Betzner's prehearing affidavit indicates that Betzner did not know which elevator was involved. Her testimony in this and related respects was evasive and in- consistent. Further, Betzner's claim that, although she ob- served Tierney and Donovan-in an elevator together and heard in part their exchange, she did not tell Tierney about this until some days later is under the circumstances unbe- lievable. Rather, I credit the testimony stated above of Jere- miah Donovan, as corroborated by the testimony of Shepard and Daniel Donovan. Insofar as the above testimo- ny of Tierney and Betzner conflicts with the testimony of Jeremiah and Daniel Donovan and Shepard, I credit the 'latter. In addition, I do not believe, as claimed by Brown, that Jeremiah Donovan in effect admitted in a telephone conversation that Tierney was discharged in part because she was a "troublemaker" or "ringleader." I credit instead Jeremiah Donovan's version of the particular conversation. In sum, I find and conclude that, on the record before me, following an extensive investigation Tierney was suspended and discharged because she distributed leaflets and told employees about an untrue attempt to'bribe her. P. The Employees Vote to Strike; Management's Letter of May 20 to the Striking Employees Union Representative Brown testified that some 28-30 employees attended a union meeting on May 4. According to Brown, the employees discussed at the meeting "what we considered to be unfair labor practices on the part of man- agement, such as interrogation for example. There were instances of interrogation that workers had told us about. The warnings that were given to some workers after they had participated in these demonstrations to speak to man- agement. The termination of Vivian Nugent, which we felt was related to Union activities.... " 69 Brown continued: the employees also discussed at the meeting "what we con- sidered to be the stalling tactics of management at the [rep- resentation] hearings .. ," and they also discussed the organizational campaign at the Heritage House and that employer's alleged unfair labor practices there. Brown fur- ther testified that: [The] workers voted at this meeting unanimously to demand the reinstatement of Mrs. Tierney and to give management ... a 24 hour deadline to reinstate Mrs. Tierney ... , if Mrs. Tierney was not reinstated the workers voted to strike.... 69 Nugent's termination is not alleged as violative of the Act. 70 Brown also recalled that Tierney's role in the campaign was discussed and "the workers voted then to support her because they felt if it happened to her . . . it could happen to any other employee and that it would probably happen . . . [thhat this was a campaign on the part of management to destroy the sentiment for the union...:' NEW FAIRVIEW HALL CONVALESCENT HOME 717 Brown also related as noted above that on May 5 he, together with on-duty and off-duty personnel, attempted to speak with Shepard at the home, but was stopped at the main entrance. Later that day, May 5, Brown called the home and told Jeremiah Donovan, inter alia, "that there was a deadline of 24 hours for the reinstatement of Mrs. Tierney . . . that there would be a strike in 24 hours if Mrs. Tierney was not reinstated." Tierney was not reinstated. And, as Brown explained, the employees met on May 6 and voted to strike. The strike started 10 p.m. on May Cl The strike lasted until about September 8. The parties stipulated that "at least" some 51 employees "did not per- form any work and/or services for Respondent at any time during the period commencing at 10 p.m. on May 6, 1971, and through at least until September 8, 1971." And, it is undisputed that the following document, signed by Daniel Donovan, was sent to striking employees about May 20: Although you have not reported to work for some time you should know that the home is operative and running smoothly. We are IIwriting to tell you of your rights. You may remain a*ay from work. However, we want you to know that you have a right to work and no one can prevent you from exercising this right. If you need transportation we will provide you with door to door service. If you remain home you must know that we cannot keep positions open indefinitely. We are in the process of hiring permanent replacements for those who stay out. As a result we may not have a position available for you when and if you decide to return. Since you are not working we will have to discontin- ue your insurance coverage. You can contact the car- rier directly if you wish continued coverage. The evidence pertaining to the Union's alleged majority status in an appropriate unit is discussed in section III, infra. The evidence pertaining to alleged acts of misconduct by union representatives and employees during the strike is discussed in section IV, infra. The evidence pertaining to the reinstatement of striking employees is discussed in section V, infra. Length of service Bonus 0-6 mos. $ 3 6-18 mos. 5 18 mos.-4 yrs. 10 4 yrs. and more 15 Daniel Donovan, as he testified, first acquired the New Fairview Home during August 1968. A notice announcing the Christmas bonus to the employees was posted on the bulletin board at the home during early December 1971. Daniel Donovan also acknowledged that he instituted the Christmas bonuses at both his New Fairview and New Lakeview facilities in Connecticut at the same time; that he had acquired both of these facilities at the same time in 1968; and that the formula used to determine the bonus at both facilities was essentially similar.72 Donovan explained that the Christmas bonus formula utilized at his Lenox Hill home in Massachusetts is also based on length of service.73 According to Donovan, this bonus formula was not extend- ed to his home in Golden Hills because "[i]t just opened recently, so it hasn't been open for Christmas." 74 III. THE UNION 'S MAJORITY STATUS IN AN APPROPRIATE BARGAINING UNIT A. The Nature of the Unit; the Exclusion from the Unit of Pyne, Melchiodi, Bergmann and Reynolds The complaint, as amended, alleges that a unit appropri- ate for the purpose of collective bargaining within the mean- ing of Section 9 of the Act is, as follows: All full-time and regular part-time service and mainte- nance employees employed by Respondent at its Clif- ton Street, New Haven, Connecticut facility, including nurses' aides, kitchen employees, cooks, maintenance employees, housekeeping employees, and laundry em- ployees; exclusive of all office clerical employees, pro- fessional employees, licensed practical nurses, Q. The Christmas Bonus It is essentially undisputed and I find that for years prior to Christmas 1971, Respondent's employees were not given Christmas bonuses. However, a few weeks prior to Christ- mas 1971, Respondent gave such bonuses to all unit em- ployees, computed as follows: Employee Novicki testified in part that the employees went on strike "because Louise was suspended. The working conditions were terrible. They were getting after the girls, and we felt that one by one we would all go." Employee Pope testified that she struck "because of Louise Tierney being fired. I felt that maybe I'd be fired too." 7i I credit the above testimony of Brown as corroborated in part by the testimony of the employees and the sequence of events narrated herein However, as noted in section II, 0, supra, insofar as Brown's version of the above events differs from Jeremiah Donovan's version as to the May 5 occurrence, I find that Donovan's version is more accurate and complete. 7z At New Fairview the probationary period for employees was 6 months; at New Lakeview it was 3 months. Thus, at New Lakeview employees from 0 to 3 months received a $3 Christmas bonus. 73 Donovan had acquired the Lenox Hill home in 1965. 74 Donovan has a partnership interest in the Golden Hills Home in Mil- ford, Connecticut. Donovan explained that he did not believe Golden Hills was open Christmas 1971, but there could be no length of service upon which to compute a bonus " Donovan claimed: When I came to New Fairview Hall, they had a bonus system alread3 in effect which, I believe, gave bonuses a couple of times a year. They requested me to maintain that system , which I put it to them at that time, that it would have been my policy to give bonuses at Christmas and they had their own system and they would rather keep their own system and it was a very involved system where you-if you didn't use sick days, you got some bonus, extra bonus and they wanted to maintain it and I allowed them to maintain it for, I believe, two years and then, the third year, they elected not to do it. . Donovan further explained that the bonus at Fairview: was a bonus for longevity, for attendance, for good work and all the rest. One of the reasons I objected to this system was I couldn't understand it and ,l thought there was a sufficient number of employees that couldn't understand how the system worked and I had asked them when I originally took over, in the first year, whether they would change the system and they preferred not to and "they," I speak of Mrs. An- drews as their representative, communicated to me that they strongly felt that they should keep the bonus system, so I said, fine 718 DECISIONS OF NATIONAL LABOR RELATIONS BOARD registered nurses, physical therapist, social workers, so- cial service director, in-service director , charge nurse, shift supervisors, activities' director, guards and all other supervisors as defined in the Act. Respondent , in its answer to the complaint as amended, denies the above allegation. However, in its posthearing brief (p. 194), Respondent states: At the hearing the parties stipulated that all full-time and regular part-time service and maintenance em- ployees at the Employer's New Fairview Hall facility in the following classifications constituted a unit ap- propriate for collective bargaining: aides, kitchen em- ployees, cooks, maintenance , housekeeping and laundry employees... . Job Summary Under the direction of the licensed staff maintains the clinical charts of all patients. Keeps all charts in the proper order. Inserts new charting forms when needed. Writes the name of the convalescent home on all pages. Receives and inserts into charts all outside records, i.e. hospital summary sheets, lab reports, x-ray reports. Under the direction of the nurse fills out the transferal form. Maintains patient's serial index file. Files away the charts of all discharged and expired patients. Sorts all incoming mail. Types forms and letters as directed by the nursing director. Answers the telephone. PERFORMANCE REQUIREMENTS However, the parties do not agree with respect to the unit placement of Pyne, Reynolds, Melchiodi and Bergmann. Respondent would include Pyne, Melchiodi , Bergmann, and Reynolds in the unit. General Counsel would exclude them. Counsel for the General Counsel argues that Pyne is a ward clerk and should be excluded as an office clerical; that Melchiodi is recreational director and should be ex- cluded as a supervisor, managerial employee and/or be- cause of her lack of community of interest with unit employees; that Bergmann is a recreational employee and should be excluded because of her lack of community of interest with unit employees and/or because she is a casual employee; and that Reynolds should be excluded because he is a supervisor. As stated below, I find and conclude that Pyne, Melchiodi, Bergmann, and Reynolds should be ex- cluded from the unit. 1. Lorraine Pyne Respondent argues in its post-hearing brief (p. 194): "During the period February to May 1971, Lorraine Pyne was the ward clerk at New Fairview Hall.... Her close community of interest with service and maintenance em- ployees during this period necessitates her inclusion in the appropriate bargaining unit." The evidence of record shows: Shepard acknowledged that Pyne "was classified for .. . payroll purposes with the other office employees"; that the "other office clerical employees were bookkeeper[s] Mary Craig . . . and Cynthia Dolphin"; and that "other than those three"-Pyne, Craig and Dolphin-there were no "others classified as office clerical employees for at least payroll purposes ." Shepard also acknowledged that Pyne's job duties required a person with "some clerical back- ground"; that Pyne's job application , dated September 8, 1969, indicates that the position for which she applied was "clerk"; that her education includes a "business course" as a "high school graduate"; and that her prior positions with other employers were "general office" and "cashier -secre- tary." Respondent 's written "Job Description" for the position of "Ward Clerk" states, in part: Responsibilityfor: Maintaining patient's clinical charts. Organization of a filing system for unactive charts. Does vital statistics and morbidity reporting. Physical Demands: Sits and walks intermittently throughout the day. Handles office equipment and supplies. Finger dexterity and eye-hand coordination in typing and filing. Stoops and reaches for records in files. Special Demands: Tact and courtesy in dealing with patients, their families and friends. Cooperation with other workers. Rapidity and accuracy in preparing re- ports and charts., Works under the supervision of the licensed staff. QUALIFICATIONS Education: High school graduate. This can be waived when warranted by experience. Training and Experience: Some clerical experience. Knowledge of medical terminology is preferred but not essential. Will receive training from licensed staff and medical record consultant. Job Knowledge: Knowledge of general clerical work. Familiarity with office machines . Ability to type. Fa- miliarity with the general layout of the nursing home. WORK ENVIRONMENT Works in a clean well-lighted, heated and ventilated office and nursing station. Shepard testified that there was, during the months preced- ing the strike, a "general office" on the second floor "where the office girls worked"; that payroll and other records "would have been kept in the bookkeeper's office"; that there "was a time when, I think, we had bookkeeping in the general office, as one"; that "during the months of Febru- ary, March, April and May, Pyne worked in . . . the second NEW FAIRVIEW HALL CONVALESCENT HOME 719 floor main office"; and that Pyne "is still there." 75 Shepard acknowledged that mail is processed in this main office and Pyne "frequently did this"; that employee paychecks were prepared and picked up in this office; that Pyne "carried out some of the duties of the receptionist' 'including the answer- ing of incoming calls; that Pyne answered Shepard's tele- phone, took messages, and on occasion placed calls for Shepard; that Pyne "greeted visitors to the home"; and that Pyne "could" have spent as much as 85 percent of her work time in that office. Shepard also testified that Pyne worked on various records while in the office; she maintained cer- tain filing systems relating to patient care for active and inactive patients; and she did filing work with respect to these records in the office. Shepard also acknowledged that Pyne "completed in the office patient discharge records" and "patient admission records." In this office, according to Shepard, Pyne typed letters for Shepard and Boecker; she typed onto various documents the "patient's name and the doctor's name . . . a room number . . . and other information; she assisted the book- keeper with some of the bookkeeper's functions; she made arrangements for transfers and transportation of patients; she ordered some supplies; and she handed out paychecks to employees and social security checks to patients. Shepard acknowledged that when Pyne was absent nursing person- nel were not assigned to her desk in the office.76 Pyne's hourly pay rate during the period in question was $2.50; bookkeeper Dolphin's rate ranged from $2.50 to 2.75; and the hourly rate for nurses' aides was a few cents below $2 or `just around" $2. Pyne, unlike the aides and kitchen personnel, did not ordinarily work on holidays; her hours and days of work were generally different than the hours of aides; and sht took her breaks and lunch with the bookkeepers. And, although Pyne received the same bene- fits which the nurses' aides received, the bookkeepers and office personnel also received these same benefits. Shepard testified and the record shows that it was Pyne's responsibility to initiate and maintain certain charts for the nursing and medical staff ; she would inter alia assemble these charts and print "basic information" on them; she would keep patients' records up to date; she would file the various reports in the patient's permanent record; she would reassemble all records and charts into one pack when a patient died or was discharged; that she maintained daily a patient census; and that she is under the supervision of the director of nurses. Shepard explained: Mrs. Pyne would report to the nursing director, but the nurses, too, would have things they would request her to do. She is working on the charts every day which is 75 Shepard explained: we did have Mrs. Helen Craig and Cynthia Dolphin in that office, and then after the move took place . . . the Social Service Director and. a receptionist are in the office with [Pyne] . . Shepard could not recall when the bookkeepers were moved out of that office, although , as he testified, "I think Helen Craig and Cynthia Dolphin were with [Pyne] for at least part of this time you're talking about." Else- where, Shepard testified: I think at the particular time I moved the Director of Nurses and the Social Service Director down in that office. . 76 Shepard testified that on occasion Pyne would interview job applicants after they had filled out employment applications. ... an important element of nursing. It is a permanent record and the nurses would tell her what reports they needed in these... . Patients' records are kept in a rack at the nurses' stations. As for Pyne's place of work, Shepard explained: Previous to the time when we operated on the first floor, Mrs. Pyne always sat out at the nursing station. She had a desk to the side of the nursing station and that is where she spent all of her time. When we did move upstairs, we found that the size of the nursing station and the number of personnel around . . . was not convenient to have her there, she was getting in the way of people because she had to have a typewriter and it wasn't just feasible to have her at the nursing station doing that kind of work. So now what she does is move around. She does what she has to at the nursing station and then she brings her work back into the office and works on it in the office. Further, as noted, Pyne is hourly paid; she punches the time clock; she receives similar benefits as other service and maintenance personnel; and she was under the same em- ployment practices" applicable to service and maintenance personnel. On the record before me,77 I find and conclude that Pyne should be excluded from the unit as an office clerical. I find and conclude that Pyne was classified for payroll purposes as an office worker; her job is essentially clerical in nature; at all times material she spent and spends a substantial portion of her workday in the office with, inter alia, clericals, bookkeepers, and/or supervisors; and, while she has inter- changed duties and functions on occasion with other office clericals, she has no real interchange of duties or functions with unit personnel. Her hours and pay scale in part also reflect the difference between her job and the work of the various unit personnel. Under the circumstances, I find and conclude that Pyne was an office clerical who performed related clerk-receptionist duties and, therefore, should be excluded from the unit. I find and conclude that Pyne does not have a sufficient community of interest with service and maintenance employees. See, generally, Jackson Manor Nursing Home, Inc., 194 NLRB 892 (1972). 2. Jean Melchiodi and Helen Bergmann Respondent argues in its posthearing brief (p. 202): "Mel- chiodi and Bergmann were recreational employees who pos- sessed a close community of interest with unit employees and should be included in the unit." The record shows Shepard acknowledged that Melchiodi worked as activities' director at the home and, consequently, "her overall respon- sibility was to arrange and implement recreation and activi- ties for the patients." Her written job description provides in part: 77 As stated, the foregoing evidence is based in substantial part upon Shepard's testimony and supporting documents. I credit his testimony as stated above. 720 DECISIONS OF NATIONAL LABOR RELATIONS BOARD JOB SUMMARY Plans, directs and organizes recreational program to provide patients with directed activities in all areas. Determines, with the aid of the nursing staff, what activities will be best and which patients need extra encouragement and help. Participates with patients in various activities, such as games, dances, music and arts and crafts. Prepares reports on patient participa- tion and special interests and keeps simple financial records of craft articles sold. Organizes, trains and re- cruits volunteers to help in recreational program. Buys supplies for all recreational activities and parties. Or- ganizes religious activities and parties. Organizes reli- gious activities and recruits priests, ministers and rabbis to direct services. Thus, as Shepard testified, Melchiodi directed the home's recreational activities which varied from arts and crafts to field trips. She also recruited volunteer workers; arranged religious and funeral services; ordered some supplies for various arts and crafts; arranged bus rides; oversaw the sale of patient craftwork; and in part administered the expenses of her program. According to Shepard, Melchiodi had a desk in the activities' room. Shepard acknowledged that Helen Bergmann worked ex- clusively as a recreational employee. Bergmann, unlike Mel- chiodi, was an hourly paid worker. Bergmann's hours and days of work in effect "were set to fit into the activities" under the direction of Melchiodo.78 According to Shepard, Bergmann assisted Melchiodi on occasion in making vari- ous arrangements for recreational functions. However, Shepard claimed that Bergmann "didn't have set hours" but, instead, would "arrive during a particular program . " Shepard explained: Mrs. Bergmann had been an employee . . . before Mrs. Melchiodi was hired. . . . We didn't need Mrs. Berg- mann there, but as long as she was there, she did assist in certain functions. . . . There was no real need for her to be there at those functions and Mrs. Melchiodi had no power to get her there for those particular func- tions, but since she [Bergmann] only put in a certain number of hours a week, she usually did come to the functions which she could be of most help, but it wasn't necessary to have her [there] at all. Elsewhere, Shepard testified: . [Bergmann's] hours were established by when the large recreational events were being held, the ones that Mrs. Melchiodi felt she needed help with the number of patients she had. So, whenever there was a birthday party or . . . the bingo and some of the events that would bring many of the patients into one certain area, those were the days that Mrs. Bergmann came to the nursing home. Melchiodi had attended college, had received the special 73 Both Melchiodi and Bergmann were separately classified on the payroll records. training necessary to obtain a State license for her position as recreational director; had attended training seminars; and was a member of and participated in a recreational directors' association. Connecticut law requires a home to have a recreational director like Melchiodi, according to Shepard. And, as of December 1970, Melchiodi's salary was $105 per week; as of November 1971 it was $115 per week; and as of December 13, 1971, it was $135 per week. Further, Melchiodi took her lunch breaks with Bergmann; unlike the aides, the two could leave the premises during lunch; and they did not normally work on weekends. Shepard testified: "Mrs. Bergmann and Mrs. Melchiodi were all under the same rules as far as vacations [go for] all the other unlicensed personnel in the nursing home." Shep- ard added: "Mrs. Bergmann, first, used to take a fair amount of time off. She would take several trips during the course of the year.... She was never paid for any of the time she had off.... She didn't receive pay [for this leave] because she was a part-time employee and didn't work enough hours to receive any vacation." Bergmann was also required by State law to take special training and obtain a license ; this requirement caused Bergmann's employment to end in the summer of 197179 On the record before me, I find and conclude that Mel- chiodi should be excluded from the unit because she lacked sufficient community of interest with unit employees. Like- wise, Bergmann, her assistant, should be excluded because she too lacked sufficient community of interest with unit personnel. See, generally, Jackson Manor Nursing Home, Inc., supra, 194 NLRB 892.50 3. John Reynolds During the months preceeding the strike, John Reynolds and some five other persons performed maintenance work at Respondent's facility. Reynolds, at all times material, was and is a lieutenant with the New Haven fire department. Likewise, the other maintenance personnel worked for and presently work for the New Haven Fire Department. Re- spondent argues in its posthearing brief (p. 198) that "Rey- nolds is a non-supervisory employee who during the period February to May 1971 possessed a community of interest with the unit employees and, accordingly, should be includ- ed in the unit." It is undisputed that the other maintenance workers should be included in the unit. Respondent acknowledged at the hearing that Reynolds in fact was made a "supervisor" when the strike ended during early September; that the home's "maintenance men today report to Mr. Reynolds"; and that since the end of the strike the housekeepers also report to Reynolds. Thus, as Shepard testified, "shortly after [Reynolds] came back from the strike" he was given the title and position of "Assistant Administrator" over both maintenance and housekeeping functions. Shepard further acknowledged that Reynolds 79 The above summary is based in part upon Shepard's testimony and various supporting records I credit Shepard's testimony as summarized above. 80 Under the circumstances, I find it unnecessary to determine, as counsel for General Counsel argues, whether Melchiodi should also be excluded as a supervisor or managerial employee, and Bergmann should also be excluded as a casual employee NEW FAIRVIEW HALL CONVALESCENT HOME 721 has, since the end of the strike, continued to perform main- tenance work. Shepard testified that "he's [Reynolds] car- rying several hats right now . . . ; even though he's an Assistant Administrator he still mops the floors." Further, Shepard acknowledged that during the months before the strike, Reynolds was responsible for certain maintenance problems and work assignments. Shepard acknowledged that during the pertinent period prior to the strike he entrusted Reynolds with the responsi- bility "to see" that certain repairs were done correctly by maintenance workers; "there could have been times" during this period when Reynolds "might have" given directions to maintenance men to do certain work over again; Reynolds "might have written down" the hours maintenance men were to work; and Reynolds adjusted the hours of work for maintenance people when conflicts arose in their respective schedules. Shepard testified that before the strike, Reynolds "would serve as sort of a lead man," but when Reynolds was not working the maintenance workers "would have to re- port to somebody else." Shepard explained: Now, if he [Reynolds] was on, they [the maintenance people] might see him first and he [Reynolds] might see me [Shepard] or they might see one of the others [refer- ring to other senior maintenance men.] "No one would give direct orders to Mr. Reynolds." How- ever, admittedly Reynolds would " sometimes" select main- tenance workers to do a particular job. When asked how new maintenance personnel were re- cruited, Shepard testified: ... whenever we needed additional maintenance men, the firemen would send the word out and see if they could get one. Mr. Reynolds, I'm sure, had a hand in this, but I don't think he was the only one who did this. There was no interviewing as such at the nursing home. This was all done at the fire house. Shepard added: If we needed additional firemen [as] . . . maintenance men, I might very well have told Mr. Reynolds that I thought we needed somebody else. Shepard claimed that he alone had the authority to dis- charge or terminate maintenance personnel.81 Shepard testi- fied that he "didn't know what kind of disciplinary action [Reynolds] could have taken.... " Shepard claimed that Reynolds performed the same duties as all other mainte- nance employees; the maintenance men "worked out [among] themselves" assignments-"they just knew what had to be done and they went ahead and did what had to be done.... " 82 Shepard claimed that the- maintenance personnel "worked out among [themselves], according to the hours they worked at the firehouse,"-what their separate 81 Shepard agreed that this was "similar to this] responsibility with respect to aides and other classifications in the nursing home.... " 82 when Reynolds was not scheduled to work, Ray Cassista-another officer in the fire department and stipulated as a maintenance employee- would perform Reynolds' duties. schedules would be at the nursing home. Shepard claimed that Reynolds had no authority to reward employees or even recommend such action; he did not evaluate or assist in the evaluation of employees; he performed all jobs per- formed by the employees; and he dressed in the same man- ner, worked the same hours, punched the timeclock, and worked in the same area. Reynolds, like other maintenance men, was paid on an hourly basis and received overtime and fringe benefits like other employees. His rate ranged from $2.75 to $3 per hour, like other maintenance employees 83 Section 2(11) of the Act defines the term "supervisor" as: any individual having authority, in the interest of the employer, to hire, transfer, suspend, lay off, recall, pro- mote, discharge, assign, reward, or discipline other em- ployees, or responsibly to direct them, or to adjust their grievances, or effectively to recommend such action, if in connection with the foregoing the exercise of such authority is not of a merely routine or clerical nature, but requires the use of independent judgment. The possession of any one of these authorities places an individual within the supervisory class. Ohio Power Compa- ny v. N.L. R.B., 176 F.2d 385, 387 (C.A. 6), cert. denied 338 U.S. 899; and see N.L.R.B v. Syracuse Stamping Co., 208 F.2d 77, 79 (C.A. 2, 1953). I find and conclude that Reynolds at all times material was a supervisor. Thus, I find and conclude that Reynolds during the months before the strike was entrusted with the responsibility for the home's maintenance department. Rey- nolds in effect scheduled work hours and days and assign- ments for the maintenance personnel. Maintenance personnel did report to Reynolds. Reynolds made work assignments to the personnel. Reynolds participated in the recruiting of new personnel for maintenance. Reynolds di- rected the work of employees. Reynolds-who still per- forms in part work which he performed before the strike-is now admittedly a supervisor. Under all these circumstances, I am persuaaded that sufficient authority had been vested in Reynolds during the February to May period and, conse- quently, I find and conclude that he was a supervisor within the, meaning of Section 2(11) of the Act 84 B. The Number of Employees in the Unit Counsel for General Counsel states in his post-hearing brief (p. 101) that " ... as of March 1, when the Union made its initial demand for recognition upon Respondent, there were 58 employees in the unit" and that "as of Friday March 5 . . . the size of the unit remained unchanged .... " Counsel for Respondent states in his post-hearing brief (pp. 213, 214-215) that on "March 1, 1971, there were 62 employees in the appropriate unit ... " including in his computation Pyne, Reynolds, Melchiodi, and Bergmann. Accordingly--except for my ruling excluding Pyne, Rey- nolds, Melchiodi, and Bergmann from the unit, as stated -above-all parties agree that on March 1 there were 58 83 Reynolds and the other maintenance personnel did not work during the strike 84 The above recitation is based in part on Shepard's testimony I credit the testimony of Shepard as stated above. 722 , DECISIONS OF NATIONAL LABOR RELATIONS BOARD employees in the appropriate unit. Further, as counsel for Respondent states in his brief (p. 215), on "March 2, the date of the Union's telegram requesting recognition, the number of employees in the unit remained the same-62" (or, 58 excluding the above four persons). And, on March 5, admittedly, ". . . the number of employees in the unit remained the same ... " (ibid.). In sum, except as stated above, the record shows and there is no real dispute as to the total number of employees in the appropriate unit on March 1, 2, and 5. I find and conclude that there were a total of 58 employees in the appropriate unit on March 1, 2, and 5, as follows: - Kitchen 1. Panay Adorno 2. Steven Boecker 3. John Donahue 4. Myrtle Garguilo 5. Gertrude LaRocque 6. Mamie Lee 7. Marion Masiulis 8. Rose Rich 9. Gill Sewell 10. C. Williams Laundry 11. Molly Arabo 12. Andrew Gaura 13. Ken lannucci Housekeepers 14. Lucy Abbattello 15. Anna Czyz 16. Eva Kopylec 17. Edith Richards 18 Joanne Smith Maintenance Men 19. Frank Barbaro 20. Ray Cassista 21. Peter Fertig Nurses' Aides 22. Brenda Alger 23. Deborah Alger 24. Cynthia Bernard 25. Grace Betzner 26. Terry Buzzin 27. F. Chaplin 28. Mary Clough 29. Marie Conroy 30. Genny Cicarelli 31. Helen Couture 32. Eleanor Douglas 33. Delores Dean 34. Marie Farrell 35. Lois Fazzino 36. Mary J. Fazzino 37. Virginia Hennessey 38. Violet Hoffman 39. Patricio Izzo 40. Joyce Jones 41. Rachel Novicki 42. Vivian Nugent 43. Betty O'Conner 44. Mary Ann Pace 45. Mabel Page 46. Louise Perry 47. Virginia Pope 48. Ellen Paluha 49. Lillian Reynolds 50. Winnie Rubino 51. Eleanor Schappa 52. Carmen Sein 53. Louise Tierney 54. Frances Tricaso 55. Marcia Twarkins 56. Adel Vaiculis 57. Betty Young 58. Teodora Zayas In addition, counsel for Respondent states in his brief (p. 216) that on April 1 "there were 65 employees in the unit," or 61 excluding Pyne, Reynolds, Bergmann, and Melchio- do. Counsel for General Counsel argues in his brief (App. A) that as of April 3 and 10, respectively, there were 60 and 63 employees in the unit.85 As demonstrated infra, section III, C, it is unnecessary for me to resolve this difference in computation in view of my determination. C. The Union Authorization Cards Signed By Unit Em- ployees 1. As of March 1 There was testimony adduced at the hearing that the Union had obtained during its campaign some 56 signed authorization cards. See section II, B, supra . There were 54 cards, subject to various contentions and arguments, re- ceived into evidence. Counsel for General Counsel asserts in his posthearing brief (pp. 88, 101) that as of March 1, the Union had secured card authorizations from 39 of 58 unit employees; as of March 5, the Union had secured a total of 43 card authorizations out of 58 unit employees; and, fur- 85 Insofar as counsel for General Counsel and Respondent differ in their computations , I note that General Counsel's computations are on a weekly basis and if an employee worked any part of the week he is included in the computation. And, as General Counsel states - "employees who were hired (started work) and terminated during the same week (i.e, Jurgilh and Miko- sky) although listed on [General Counsel's] computation are not included in the weekly computations . . " Respondent , in reaching 61 for April 1, apparently includes Mikosky NEW FAIRVIEW HALL CONVALESCENT HOME 723 ther, the Union's card majority status continued thereafter at least until May 6 when the strike commenced. Counsel for Respondent states in his brief (pp. 213-217) that "Gen- eral Counsel introduced 39 cards, all of which allegedly had been executed on or before March 1.... " 86 Of these 39 cards, counsel for Respondent, in his posthearing brief (pp. 214-217), argues that employee Schappa's card was "really executed" on March 25 and not on February 25, 1971, as claimed, and that 17 of the remaining 38 cards presented should not be counted in determining majority status for other reasons. These 17 (18 including Shappa) cards were assertedly signed by: 1. Sein 9. Jones 2. D. Alger 10. Lee 3. B. Alger 11. Tricaso 4. Bernard 12. Gargiulo 5. Zayas 13. LaRocque 6. Czyz 14. Donahue 7. Abbattello 15. L. Fazzino 8. Nugent 16. Izzo 17. Rich The evidence of record pertaining to the 18 disputed cards 87 is summarized as follows: a. Carmen Sein Employee Louise Tierney testified that following the ini- tial union meeting on February 16 (see section II, B, supra), she personally solicited the signatures of coemployees on union authorization cards. Tierney testified that she gave card G.C. Exh. 2 (ss) to Carmen Sein at work on February 17; on the same day Sein returned the card to Tierney; and Tierney observed that the card had been filled out and signed by Sein. Tierney explained that she "was standing next to Carmen [Sein] in the patient's room when the card was signed; Sein "was leaning on one of the night stands to fill out the card"; and Tierney saw Sein sign the card. Tier- ney later turned this card over to Union Representative Brown88 86 They are the cards of- 1. Abbattello 20. Jones 2. B. Alger 21. LaRocque 3. D. Alger 22. Lee 4. Arabo 23. Novicki 5. Bernard 24. Nugent 6. Betzner 25. O'Conner 7. Cicarelli 26. Pace 8. Clough 27. Page 9. Conroy 28. Perry 10. Czyz 29. Pope 11. Dean 30. Rich 12. Donahue 31. Richards 13. Douglas 32 Rubino 14. Farrell 33 Schappa 15. L. Fazzino 34. Sem 16. Gargiulo 35. Smith 17. Hennessey 36. Tierney 18. Hoffman 37. Tricaso 19. Izzo 38. Vaiculis 39. Zayas si Respondent in his posthearmg brief does not specifically discuss the validity of the remaining 21 cards which were offered by General Counsel sin ssupport of the Union's claim of majority status as of March 1. On cross-examination , Tierney testified that she asked Sem "if she want- b. Deborah Alger Tierney testified that on February 20, she solicited the signature of Deborah Alger. Tierney explained that she gave Deborah card G.C. 2(tt)(1) in the presence of Brenda Alger, Grace Betzner, and Cynthia Bernard; and that Tierney asked Deborah "if she wanted to join the Union, and she said yes.... " Tierney testified that G.C. 2(tt)( 1) was "blank on one side ." 89 Deborah, with the assistance of Tier- ney, wrote on the blank side of the card: "I, Deborah Alger, wish to join N.U. of H. & N.H. Employees Union ... "; dated the card February 20; and signed it. About 5 minutes later, according to Tierney, Eleanor Douglas gave Tierney a "good card," 90 G.C. 2(tt)(2). Deborah filled this card out in part and signed it in the presence of Tierney. Tierney turned both G.C. 2(tt)(1) and (2) over to Brown.91 Grace Betzner testified that she observed Deborah Alger sign the blank and printed cards (G.C. 2(tt)(1) and (2)) on February 20. c. Brenda Alger Tierney testified that she gave card G.C. 2(uu)( 1) to Bren- da Alger in the home's parking lot on February 20 shortly after she gave a card to Deborah (see above). Tierney ex- plained that G.C. 2(uu)(1) was also blank on one side; that G.C. 2(uu)(1) was filled out and signed by Brenda; that minutes later Tierney was given a fully punted card (G.C. 2(uu)(2)) which was filled out in part and signed by Brenda on February 20; and that Tierney observed Brenda sign both cards. Tierney added that Brenda, Deborah, Grace Betzner and Cynthia Bernard were also present at the time. Betzner testified that she observed Brenda sign her cards. Betzner recalled that Tierney told the girls that the purpose of the card was "to join the Union." d. Cynthia Bernard Tierney testified that Cynthia Bernard was given card G.C. 2(vv)(1) in the parking lot on February 20 by Grace Betzner . This card (G.C. 2(vv)( 1) ) was also blank on one side (see above) and, according to Tierney, Bernard filled in the card and signed it on February 20. Tierney was at first unsure when Bernard signed a second card (G.C. (vv)(2) ). She recalled that at the February 23 union meeting: Cynthia [Bernard] was sitting next to me and she asked Jerry Brown if she could have another card to fill out because the first one was blank, and she had to fill it in, and [Brown] gave her a card, and she filled it out and signed it. Betzner also testified that she gave Bernard card G.C. 2 (vv)(1) in the parking lot in the presence of Tierney; Ber- ed to join the union"; Sem said yes; and no other questions were asked or statements made 89 The particular card had no printed lines and questions on the "applica- tion" side of the card. Cf G.C 2(tt)(2) 90 That is a card containing all printed matter on both sides. 91 Tierney explained that she asked Deborah Alger, "Do you want to join the Union," Alger said yes, and that was the "end of it." 724 DECISIONS OF NATIONAL LABOR RELATIONS BOARD nard filled in the card in part and signed it; and the card was signed on February 20. Betzner also recalled that Ber- nard signed a second card at the February 23 union meet- ing, although Betzner did not personally observe Bernard place her signature on the second card (G.C. 2(vv)(2).) e. Teodora Zayas Tierney testified that she gave card G.C. 2(ww) to Teodo- ra Zayas at work; Zayas returned the card to Tierney about 2 or 3 days later; the card "was all filled out except for [the] department ... "; it was signed; and it was dated February 22. Tierney recalled asking Zayas "if she wanted to join the Union and [Zayas] said yes, and took the card." On cross- examination, Tierney testified: "I asked her if she [Zayas] would like to join the Union"; she said yes and took a card. Further, Tierney recalled that she gave the card to Zayas on February 22, "the day before the Union meeting ... "; that Zayas returned the card a few days later; and from her brief association with Zayas,92 Tierney identified Zayas' signa- ture .93 f. Anna Czyz Tierney testified that on the morning of March 1, before the Union's meeting with Shepard, she "talked to Anna Czyz [at work] and asked [Czyz] if she wanted to join the Union." According to Tierney, Czyz "said that she didn't understand what [Tierney] was asking ... " and Tierney then asked Loretta Boguski, a private duty nurse who was present at the time, "if she would explain it to [Czyz].... " Tierney further testified that she "gave the card to Anna Czyz and . . . showed it to Loretta Boguski and [Boguski] explained it to [Czyz]," partially in Polish and partially in English. Tierney explained: She [Boguski] said something to [Czyz] in Polish and in 'English, she told [Czyz] it was a union membership card and [Czyz] signed the card, [Czyz] said she wanted to become a member of the union. Tierney explained that Tierney dated the card (G.C. 2(xx) ), although Czyz filled out the rest of the card and signed it 9a Czyz was not produced as a witness because at the time she was assertedly in Poland on leave. g. Lucy Abbattello Tierney testified that on February 17 Betzner gave Lucy Abbattello card G.C. 2(bbb) in the laundry room; Abbattel- lo filled out the card in part and signed it; and Abbattello returned the card to Betzrier who in turn handed it to Tier- ney. Tierney recalled that Betzner asked Abbattello "if she 92 Zayas assertedly started work early in February. 93 Tierney's prehearmg affidavit states that she did observe Zayas sign. Tierney explained that "at the time I thought she had signed" in Tierney's presence 94 Tierney claimed that the fact that Boguski could speak Polish "had nothing to do with it" and that Czyz could speak "clear" English. Tierney could not explain who placed the "X" on card G.C. 2(xx) in the signature box before Czyz' signature. wanted to join the union . . . "; Abbattello said yes; and Betzner told her "to fill out the card." Betzner testified that she gave Abbattello card G.C. 2(bbb) in the basement area; Abbattello "read it and filled it out"; Abbattello signed it; and she believed Abbattello returned the card to Tierney. h. Vivian Nugent Delores Dean testified that she gave union membership cards to a number of employees; in particular, she gave Vivian Nugent card G.C. 2(jj) in the home's sitting room during February; and Nugent "read it," "signed it," and gave it back to Dean. Dean recalled that Nugent dated the card February 24. Dean also recalled that she "asked [Nu- gent] if'[Nugent] wanted to join a Union" before giving her the card. i. Joyce Jones Union Representative Brown testified that employee Joyce Jones was a member of the Union's organizing com- mittee ; Brown met Jones on many occasions at meetings and at the home; and he gave Jones a union membership card in the home's parking lot on the first Saturday (Febru- ary 20), following the February 16 Union meeting. Brown recalled: "I remember distinctly giving her a card and ex- plaining to her what the Union was all about and what the card was." (See Brown's related testimony, supra, section II, B.) Brown testified that Jones later handed him card G.C. 2(i) and the card had her signature on it.95 Further, Brown testified that the date on G.C. Exh. 2(i) was February 23; he did not recall the day he received the card back; and the card was submitted to the Union's New York City office by March 1 and, as the card shows, was received by the Board's Boston Regional Office on March 5. Further, Brown testi- fied that he told Jones when he gave her the card "that the card was an application for membership in the Union ... " and that "if we were not able to get recognition . . . we would use the card to go to the Labor Board to petition for an election... . Employee Pat Izzo testified that she had known Jones for a number of years; that she "broke [Jones] in . . . at the home. Izzo testified , inter alia , that she was familiar with Jones' signature because Izzo saw Jones sign worksheets, and in her view the signature on card G.C. 2(i) was Jones' signature. j. Mamie Lee, Gertrude La Rocque, and John Donahue La Rocque was employed at the home as a traygirl in the kitchen during 1971. She identified union card G.C. 2(t) as the card which she had signed on February 25. She testified that Mamie Lee, John Donahue, and herself were working in the kitchen that day; two coworkers-one of whom was Novicki-solicited their signatures to the cards; and all three read and signed union cards.96 She recalled giving her 95 Brown testified that current efforts to locate Jones have been unsuccess- ful. 96 La Rocque explained that Donahue filled in the date of February 25 on her card because "she had given back [her] pen and she couldn't find it, so NEW FAIRVIEW HALL CONVALESCENT HOME 725 card to Donahue after signing it; "he was holding it until the next morning and then he was going to turn it in." La Rocque also identified card G.C. 2(u) as the card of cowork- er Mamie Lee, which she assertedly observed Lee fill out and sign. La Rocque assertedly observed Lee give this card to Donahue. Donahue's card is G.C. Exh. 2(p). The employ- ees, according to La Rocque, were told to sign " ... if we wanted to join the union.... ' La Rocque, as she testified, asked the card solicitor or solicitors "what would happen if the Union got in and they said there would be an election." Further, one of the solici- tors assertedly told La Rocque that "most of the girls had signed cards." La Rocque later explained that she was told "that if the union got in they would elect officers" and that "most everyone had signed the card." La Rocque was un- sure whether the three workers signed in Novicki's presence that night; she later reaffirmed in part her prehearing state- ment that the cards were signed in the presence of Novicki. Further, La Rocque testified that Novicki "asked if we would sign a union card"; La Rocque said "yes if everybody else was going to sign it"; and Novicki said "almost ev- eryone had signed them" or "about 55 percent" or "some- thing about 55"-"I think it was 55 people." La Rocque added: "I didn't ask for how many people signed the card"; she read it first and signed it voluntarily; she was unable to recall or remember whether the solicitor's reference to an election was to a Labor Board or a union election; she later recalled that the solicitor said that if the Union got in, they would have an election of officers, and that "almost ev- erybody had joined." Employee Rachel Novicki testified that she gave cowork- er John Donahue a union card in the elevator; Donahue put the card in his pocket; and later on February 25 he returned it to her "filled out" and "signed." (See G.C. 2(p).) 97 Mamie Lee testified that she is presently employed as cook at the home. (The events attending and following Lee's refusal to join the Union's picket line are discussed in sec- tion IV, E, (4), infra.) Lee testified that she signed G.C. 2(u) on February 25. According to Lee, she spoke to Tierney that same day before signing the card and Tierney said: ... we are trying to get a Union . . . 80 percent of the employees had already signed 'cards . . . if I [Lee] signed the card then and the Union came in, it would only be five dollars. . . . But if I waited it would be 25 dollars. Lee further testified: " ... well, if 80 percent have already signed, my vote wouldn't keep it in or out.... " Lee assert- edly told Tierney: "I'm not signing the card for the money .... If I don't get enough here, I can always get another job. I'm signing for security." Lee further testified that Tier- ney said: " ... if I didn't sign up then, after the union got in, it would be 25 dollars. And if I didn't pay the 25 dollars, it would be a closed hospital and I couldn't work there." Lee testified that Donahue and La Rocque signed cards at the same time; that she saw them sign; and that Eleanor Doug- [Donahuel just filled in the date" on her card in her presence 97 Union Representative Brown testified that Donahue attended two union meetings prior to the strike , picketed, received strike benefits , and otherwise .participated in union activity. According to Brown, Donahue subsequently moved to Puerto Rico las gave her the card which she signed and Douglas "didn't say anything to" Lee. Lee acknowledged that prior to sign- ing the card she looked it over, read it and signed it "volun- tarily." Lee explained that Tierney's conversation with her was before signing the card; that Tierney said the $5 was for "joining fees"; and that Tierney said "it would be $5 to join ... if I signed the card then.. " (And see Brown's related testimony concerning the Union's policy and his statements to employees about "ini- tiation fees" and "dues," section II, B, supra.) k. Frances Tricaso Frances Tricaso testified that she signed card G.C. 2(ccc) on February 24. Tricaso explained that Novicki gave her the card and said: Here's a card that some of the girls have signed .. . would I [Tricaso] be interested in signing it and I said yes. Tricaso assertedly took it home, read it, filled it out, and signed it. According to Tricaso, Novicki said: " ... we wanted a union." Tricaso returned the signed card to No- vicki. Tricaso also recalled that Novicki said "most" of the girls had signed, but "no specific number" was mentioned. When Tricaso was asked whether Novicki had said "most" or "some" of the girls had signed, Tricaso said: "I really don't remember." Later, Tricaso testified: "I don't remem- ber whether [Novicki] said most of them or all the girls had signed...... Tricaso was unsure. Later, she acknowledged that "most was her best recollection." 1. Myrtle Gargiulo Myrtle Gargiulo testified that she signed union card G.C. 2(bb). The date on the card is February 24. The card also has a union date stamp of March 1 and a regional Board date stamp of March 5 .11 Gargiulo assertedly did not date her card; she does not remember the date on which she signed the card; she filled out the card in all other material respects. Further, Gargiulo testified that coworker Douglas solicited her signature. Douglas assertedly said: ... if I [Gargiulo] would like to join the Union, if I would sign the card, and I said yes. . . , [Douglas] said if we didn't get ... if the Union didn't get in, we would like get an election .. . Further, Gargiulo recalled that after she signed, Douglas said: " . . . we are trying to get an election." Gargiulo, after reviewing her preheating statement, recalled that Douglas said: " ... we would like to have the Union recognized, and if not we could have an election." 98 According to the testimony of Union employee Kalinin, whose testimo- ny I credit, on March 2 the Union mailed from its New York City office 31 cards and a letter, including the card of Gargiulo, to the Boston regional office. 726 DECISIONS OF NATIONAL LABOR RELATIONS BOARD m. Lois Fazzino "confused." As she testified: Employee Lois Fazzmo testified that she signed union card G.C. Exh. 2(pp) on February 20; her daughter Mary Jane Fazzino filled the card out for her; and Mary present- ed the card to her for signing. According to Lois, she was told that the "purpose" of the card was "to belong to the Union." Lois did not date the card and she believes that the date on the card is the date when she signed. There is a March 1 union stamp and a March 5 regional Board stamp on the card. This card was also included with the 31 cards mailed on March 2 by the Union from New York City to the Board's Boston office. Mary J. Fazzino testified that her mother, Lois, signed the card on February 20; that she told Lois at the time " . . we were trying to get Local 1199 as . . . a Union.... " Mary further testified that she told Lois that "it was a Union membership card," and Lois read it. n. Patricia Izzo Patricia Izzo testified that she signed union card G.C. 2(v) on February 23. Izzo received her card from Douglas. Izzo read the card and signed it. According to Izzo , Douglas had telephoned Izzo the evening before and asked: ... if I [Izzo] wanted to sign a Union card, they were going to have a Union, Local 1199, and she said that, I think, 30, 35 people had signed. . . . [Izzo] told [Douglas] " ... I don't care who's signed. I want it Izzo signed the next day, February 23, in the home's parking lot. I think I'm getting you all confused and I'm getting myself nerved up... . Rich was unsure whether Adorno specifically had said "we all got to sign." Rich claimed : ". . . I wouldn't say I was afraid of her [Adorno ]. I was just following suit to satisfy 'em. I worked with . . . [Adorn] and I was working with her and got along with her and so I adjusted myself to her."2 p. Eleanor Schappa In dispute is what day Schappa signed union card O.C. 2(k); that is, either February 25 or March 25. Schappa's card is dated March 25 and her prehearing affidavit indicates that the card was signed on March 25. However, Schappa testified that she made a mistake in dating the card March 25 and that she really signed the card on February 25. Likewise, Schappa explained that her affidavit also mistak- enly refers to the March 25 date. Union Representative Brown also testified that he received Schappa's card before asking for recognition on March 1. I credit Schappa 's testi- mony as corroborated by Brown that her card was in fact signed on February 25. q. The remaining 21 cards As stated, the remaining 21 of the 39 cards offered into evidence in support of the Union's March I claim of majori- ty are not specifically controverted in Respondent's post- hearing brief (pp. 213-217, 203-213). I find and conclude on the evidence adduced that the following 21 unit employees voluntarily signed union membership cards on the dates o. Rose Rich, Rose Rich is presently employed as a traygirl at the home. Rich testified that she signed union card G.C. 2(y) on Feb- ruary 25. Panay Adorno, a cook, gave her the card in the kitchen, Rich signed it and returned it. According to Rich, Adorno said: "We're alljoining a Union and you got to sign this card." Rich assertedly "didn't ask any questions .. . [she] just went along with it.... " Rich admittedly never asked for her card back; she, read the card and signed it "voluntarily"; she subsequently attended Union meetings and wore a Union button. Rich explained that Adorno was a kitchen employee. Rich claimed that Adorno said: "we all have cards to sign"-we all "got to sign." Rich then claimed she was 99 Lois acknowledged that she gave a preheanng statement to Board coun- sel declining to identify her signature , the solicitor or the person to whom she returned the card. She gave a later preheanng statement consistent in materi- al part with her testimony . She explained that at first she "didn't want to get involved" and that her second statement is correct. i Mary J Fazzmo also assertedly signed a card before this date, which card was lost by someone in the Union . Union Representative Brown also testified that he had received a union card from Mary J. Fazzino on February 23 and "the card was lost" some time later . I credit their mutually corrobora- tive testimony , however, I deem it unnecessary to determine whether the lost card should be counted for majority. indicated: G.C. 2(n) Arabo 2/17 G.C. 2(a) Betzner 2/16 G.C. 2(rr) Cicarelli 2/17 G.C. 2(dd) Clough 2/23 G.C. 2(cc) Conroy 2/23 G,C. 2(ii) Dean 2/24 G.C. 2(f) Douglas 2/16 G.C. 2(o) Farrell 2/27 G.C. 2(aa) Hennessey 2/24 G.C. 2(qq) Hoffman 2/26 G.C. 2(e) Novicki 2/16 G.C. 2(b) O'Conner 2/16 G.C. 2(w) Pace 2/17 G.C. 2(x) Page 2/17 G.C. 2(ee) Perry 2/25 G.C. 2(g) Pope 2/26 G.C. 2(r) Richards 2/24 G.C. 2(c) Rubino 2/16 G.C. 2(s) Smith 2/24 2 Rich, as she testified, later spoke to Shepard, she "was wormed about [her] fob... " Rich, as noted, never asked for her card back although she assertedly told Shepard that she "didn't want any part of the Union." Shep- ard assured Rich that she "didn't have anything to wont' about " The events attending Rich's refusal to join the strike are discussed infra, section IV, E, (5) NEW FAIRVIEW HALL CONVALESCENT HOME 727 G.C. 2(d) Tierney 2/16 G.C. 2(1) Vaiculis 2/23 2. Respondent's contentions with respect to the above 39 cards Respondent argues in its brief (pp. 203-206) that "cards allegedly authenticated by Tierney, a most incredible wit- ness, may not be counted in determining the Union's major- ity status." I reject this contention. Instead, I find and conclude that Tierney's testimony pertaining to, inter alia, the cards of Sein, D' Alger, B. Alger, Bernard, Zayas, Czyz, and Abbatello (as summarized above) is trustworthy and credible. Tierney's testimony stated above is corroborated in part by Betzner, by the cards themselves, by the events attending the execution of the other cards and by the testi- mony of Brown. (See section II, B, supra.) 3 Likewise, I reject Respondent's contention that the "cards allegedly authenticated by Dean, also a most incredible witness, may not be counted in determining the Union's majority status" (br., pp. 207-208). Instead, I find and conclude that Dean's testimony with respect to, inter alia, the Nugent card (dis- cussed above) is credible and is corroborated in part by the card itself, by the events and circumstances attending the execution of other cards and by the testimony of Brown (see section II, B). Respondent further argues (p. 209): "Brown's lack of credibility mandates that the card of Joyce Jones (discussed above), which allegedly had been authenticated by him, not be counted in determining the Union's majority status." I find and conclude instead that Brown's testimony summarized above with respect to this card is credible and is corroborated in part by the events and circumstances attending the execution of the various cards. (See section II, B.) Respondent argues (br. p. 210) that the card of Tricaso (discussed above) may not be counted because Novicki "materially misrepresented that most of the girls had al- ready signed cards.... " However, as shown, Tricaso was uncertain whether Novicki said "some" or "most" of her coworkers had signed cards. Tricaso could not recall with certainty what words were actually used. Further, I note that Tricaso, as she testified, took the card home, read it over, and voluntarily signed it. She thereafter participated in the Union's campaign. Under the circumstances, I find and conclude that Tricaso did not sign the card in reliance upon any misrepresentations. Moreover, as the Board and courts have stated, "[s]uch puffing does not vitiate the cards unless the comments were a means of coercing the employ- ees to sign cards out of fear of majority reprisal [and, here, there] was no showing that any threats were used against a signer of a card.... .. Amalgamated Clothing Workers of s Respondent cites differences between Tierney's testimony and her affi- davits with respect to card solicitations. In the context of the Union's exten- sive campaign, I do not regard the cited differences as significant. Likewise, Tierney's claim that Czyz could speak `blear English"-in the context of Tierney's explanation that Boguski explained the card in English and Polish to Czyz-does not render Tierney's testimony incredible as claimed by Re- spondent. Further, Betzner's statements in her prehearing affidavit (as to what Brown told the card solicitors) do not, under the circumstances, discre- dit Betzner's testimony at the hearing with respect to specific testimony as to the card solicitations. America v. N.L.RB., 365 F.2d 898, 908 (C.A.D.C., 1966). And, see N.L.R.B.'v. Gafner Automotive & Machine, Inc.. 400 F.2d 10 (C.A. 6. 1968); N.L.R.B. v. Cactus Petroleum, Inc., 355 F.2d 755, 760, fn. 8 (C.A. 5, 1966); Marcellus S. Merrill, d/b/a Merrill Axle and Wheel Service, 158 NLRB 11 ,13 (1966), enfd. 388 F.2d 514 (C.A. 10, 1968); City Welding and Mfg. Co., 191 NLRB 124 (1970), enfd. 463 F.2d 245 (C.A. 3, 1972). Respondent argues (br. p. 210) 'that Mamie Lee's card (discussed above) may not be counted because Tierney as- sertedly told Lee "that 80 percent _of the employees had already signed the cards" and "if [Lee] signed the card and the Union came in it would only be five dollars . . . if [she] waited it would be 25 dollars...." a Tierney denied Lee's testimony. Tierney, as Lee acknowledged, did not solicit the card signature from Lee. And the record does not show that Tierney made the same representations to other employees although she had, as stated, urged numerous employees to sign cards. Further, in view of Brown's expla- nations to Tierney and others at the early union meetings with respect to the purpose and nature of the cards and the Union's initiation fee and dues policies (supra, section II, B), I am not persuaded that Tierney made the specific state- ments attributed to her by Lee. Moreover, Lee did not rely upon those claimed misrepresentations. Lee assertedly said to Tierney that she was "not signing the card for the money ... [but for] security." When Lee later received a union card from Douglas, she read it and she voluntarily signed it. And, prior to the strike, Lee participated in various union activities. Under the circumstances, I do not find that Lee was improperly induced into signing her card. See, general- ly, Gafner Automotive & Machine, Inc., 156 NLRB 577, 578, fn. 1 (1966), and cases cited, enfd. 400 F.2d 10 (C.A. 6, 1968). For, as the court stated in N.L.R.B. v. Southbridge Sheet Metal Works, Inc., 380 F.2d 851. 855 (C.A. 1, 1967): There is no evidence of such a "hard sell" as would overcome the fact of signing a clearcut authorization card. Moreover, the vacillating testimony of employees in the hearing, held almost a year after the organized campaign concluded and almost eight months after the election, under the scrutiny of company counsel and officials, illustrates the wisdom of requring fairly strong evidence of misrepresentation and evidence of commu- nication of recantation before cards secured at a much earlier date are adjudged invalid. And see : N.L.R.B. v. Gissel Packing Co., 395 U.S. 575, 606- 610 (1970); International Union, United Automobile ' Workers [Preston Products Co.] v. N.L.R.B., 392 F.2d 801 , 806-808 (C.A.D.C., 1968), cert. denied- 392 U.S. 906. Respondent argues that Gargiulo's card (discussed above) may not be counted because she was assertedly told by Douglas that the card would be used to get an election (br. p. 211 ). However, the above testimony of Gargiulo makes clear that Douglas did not misrepresent the purpose of the card . See N.L.R.-B. v. Gissel Packing, supra , 395 U.S. at 606-610. Respondent also argues that La Rocque's card a Lee assertedly was also told by Tierney that if she "didn't pay the $25 . [she] couldn 't work there...... 728 DECISIONS OF NATIONAL LABOR RELATIONS BOARD (discussed above) may not be counted because she asserted- ly was told that there would be an election and that 55 percent had signed cards (br. p. 211). However, as shown above, La Rocque acknowledged in effect that she may have been told by her card solicitor that if the Union got in there would be an election of officers. La Rocque vacillated as to just what was told to her about how many employees had signed. She acknowledged reading the card and signing it voluntarily. Under the circumstances, I find that La Roc- que voluntarily and freely signed the union card. As the court, in agreement with the Board, stated in Amalgamated Clothing Workers of America v. N.L.R.B., supra, 365 F.2d at 908: The' Board found that "a showing, without more, of a misrepresentation as to the number of others who have signed Union cards is insufficient to invalidate a clear and unequivocal designation card signed by the em- ployee." And, in any event, La Rocque's vacillating testimony fails to convince me that she signed her card in reliance upon this claimed misrepresentation .5 Respondent also argues that "Novicki's misrepresenta- tive's were also made to Donahue before he had signed a card" (br. p. 211, In. 204). However, I find that Donahue's card (discussed supra) was also a voluntarily executed card and should be counted.6 Further, Respondent argues that Rose Rich's card (discussed above) should not be counted (br. p. 213) because Rich "signed a card under duress." I find, as her testimony shows, that Rich voluntarily signed a union card. For, -as the Second Circuit stated in Snyder Tank Corporation v. N.L.R.B., 428 F.2d 1348, 1350 (C.A. 2, 1970): Primary reliance is placed on alleged misrepresenta- 5 Respondent cites La Rocque's testimony: "Well, I figured if everyone else did, then I would sign" (br. p 211) Even assuming that La Rocque would not have signed the card but for Novicki's statement as to how many others had signed, her subjective state of mind should not impair an otherwise valid card. See Gissel, supra, where the Supreme Court stated. We cannot agree with the employers here that employees as a rule are too unsophisticated to be bound by what they sign unless expressly told that their act of signing represents something else. In addition to approv- ing the use of cards, of course, Congress has expressly authorized reli- ance on employee signatures alone in other area of labor relations, even where criminal sanctions hang in the balance . . . and we should not act hastily in disregarding congressional judgments that employees can be counted on to take responsibility for their acts s We also accept the observation that employees are more likely than not many months after a card drive and in response to questions by compa- ny counsel, to give testimony damaging to the union, particularly where company officials have previously threatened reprisals for union activity .. We therefore reject any rule that requires a probe of an employee's subjective motivation as involving- an endless and unreliable inquiry s Respondent argues that Lois Fazzino's card (discussed above) may not be counted because she did not understand what she had signed (br. P 211). As demonstrated above, Lois Fazzino understood the purpose of the card which she voluntarily signed Respondent argues (br. p. 212) Patricia Izzo's card (discussed above) should not be counted because she was told that 30 to 35 employees had signed. Izzo, as noted, told her card solicitor that she did not care who had signed and she voluntarily signed her card tions made to the, employees as they signed. We must adhere to the rule that: ... employees should be bound by the clear Ian - guage of what they sign unless that language is delib- erately and clearly canceled by a union adherent with words calculated to direct the signer to disre- gard and forget the language above his signature. N.L.R.B. v. Gissel Packing Co., 395 U.S. at 606. The cards were clear on their face; and the trial exam- iner and the Board resolved what conflicting testimony there was against the company. We cannot invalidate a sufficient number of the cards to dissipate the majori- ty without engaging in the forbidden practice of prob- ing "an employee's subjective motivations." Id. at 608. 3. As of March 2 and 5 and April 1 I find and conclude that 39 of 58 unit employees volun- tarily signed union cards by March 1. Concededly, the unit contained the same number of employees on March 2. On that day, employee Panay Adorno signed her card (G.C. 2(oo) ) 7 Consequently , as of March 2, the day when the Union's telegram requesting recognition was received by Respondent, the Union had 40 signed cards in a unit of 58. Although it is unnecessary to discuss the remaining 14 signed cards received in evidence, I will discuss the cards with reference to contentions raised by Respondent in its posthearing brief (pp. 215-217). Thus, with reference to March 5 , Respondent argues that "the cards of Couture and Masiulis may not be counted . . . [and] the mere addition of Buzzin's card ... brings the total number of cards to 23 .... "Respondent's claimed reason for rejecting the cards of Couture and Masiulis is stated as follows (br., pp. 207-208): As was the case with Tierney and Betzner the record is replete with evidence establishing Dean's incredibili- ty, evasiveness and deceitfulness. In view of her over all unreliability, the cards allegedly authenticated by Dean should not be counted in determining the Union's majority status in the absence of credible cor- roborated testimony.... , However, I credit Dean's testimony that on March 5 she gave a card (G.C. 2(kk)) to Helen Couture ; Couture read it, signed it, and returned it. Likewise , I credit Dean's testi- mony that she gave Marion Masiulis card G .C. 2(11) on March 5 ; that Masiuhs "read it" and "signed it." 8 Accordingly, accepting Respondent's computation of the unit as of March 5 to be 58 (excluding Pyne, Reynolds, Bergmann , and Melchiodi) (br. p. 215), I find and conclude that the Union secured the three additional cards of Buzzin (G.C. 2(g) ), 9 Couture (G.C. 2(kk) ), and Masiulis (G.C. r Adorno testified that on March 2 she was presented a card at lunch time by Cicarelli , that Adorno "read it," "signed it," and gave it back to Cicarelli that same day. I credit her testimony. 8 Dean credibly explained that this card, although dated March 5, 1970, should be March 5, 1971. There was no union campaign in 1970. 9 Union representative Brown testified that he received Buzzin's card on NEW FAIRVIEW HALL CONVALESCENT HOME 729 2(11) ), bringing the total of signed cards to 43 out of 58 unit employees as of March 5. ' Respondent next argues that (br. pp. 216-217): On April 1, 1971, the date on which Seelig requested recognition from Daniel Donovan at the representa- tion hearing in Boston, there- were 65 employees in the unit.. . . [or 61 as explained above] On March 7, 1971, Violet Hoffman ceased employment with the Employer (G.C. 45, 51). Accordingly, her card must be discount- ed . . . Counsel for the General Counsel added six (6) more cards, including Schappa's, in support of the Union's majority status: 1. Williams (G.C. 2(h) ) 2. Twarkins G.C. 20)) 3. Schappa (G.C. 2(k) ) 4. Gaura (G.C. 2(z) ) 5. Paluha (G.C. 2(gg) ) 6. L. Reynolds (G.C. 2(mm) ) Of these six, Respondent argues (p. 217) that "L. Reynolds may not be counted" because Dean solicited Reynolds' card. However, I find that Schappa in fact executed her card on February 25 and not March 25 (as discussed above) and further that Dean credibly testified that Reynolds read and signed her card on March 11 in Dean 's presence . Accord- ingly, accepting Respondent's computations, the Union lost Hoffman and acquired five more signatures or some 47 out of 61 unit employees as of April 110 Respondent, in his posthearing brief (p. 217), does not specifically discuss the Union's card status after April 1.11 As Respondent stated (p. 213): "contrary to the assertion proffered by counsel for the General Counsel the Union requested recognition on four dates, to wit: March 1, 2, and 5 and April 1, 1971 it was not a continuing demand." I have discussed above and find that the Union demanded recognition in the unit alleged as an appropriate unit on March 1 and 2. I find and conclude that there were further requests at least up to April 7. Thus, by letter dated March 11 Respondent rejected the Union's earlier requests for rec- ognition. Later, on April 7, at the representation proceed- ing, the Board's hearing officer stated: Petitioner on March 1, 1971, in writing requested rec- ognition as bargaining agent for the employees in the requested unit. The Company on March 11, in writing, refused to grant recognition unless and until Petitioner was certified by the National Labor Relations Board. Does the Company, at this time, decline to recognize the Petitioner as the exclusive bargaining agent for the employees in the unit petitioned for, until such time as it is certified as such in an appropriate unit determined by the Board? ... . Counsel for Respondent acknowledged "that is correct." Under the circumstances, I find and conclude that there was a continuing demand up to May 6, when the strike com- menced. Cf. N.L R.B. v. Kostel Corp., d/b/a Big Ben Shoe Store, 440 F.2d 347 (C.A. 7, 1971). In any event, on the foregoing evidence, I find and conclude that a majority of employees in a unit appropriate for collective bargaining voluntarily and knowingly signed valid union authoriza-, tions designating the Union as their bargaining agent by March 1 and April 7. March 4 in the mail The card is dated March 3 and postmarked March 4. Buzzin credibly testified that Dean gave her a card at the home, she signed it and later mailed the card to the Union. Buzzin's card is not specifically discussed by Respondent in its brief. 111 find that employee Williams voluntarily executed union card (G C. 2(h) on March 9, employee Twarkins voluntarily executed G.C. 20) on March 11, employee Guara voluntarily executed G.C. 2(z) on March 11; and employee Paluha voluntarily executed G.C. 2(gg) on March 24. Respondent makes no specific contentions in his posthearmg brief as to these cards (pp. 203-217). 11 Respondent, in arguing that all cards authenticated by Tierney should not be counted (br. pp. 203, 206), cites the card of employee Lomplew Roy which Tierney testified was executed by Roy on April? (G C. 2(zz) ). I credit Tierney's undenied testimony. I find that Roy understood what she was signing. Likewise, Respondent would exclude Sewell's card (G.C. 2(nn) ) because it was authenticated by Dean as signed on April 15 (br p. 207). 1 credit Dean's testimony in this respect. Dean also solicited Stopka's signature on card G.C. 2(hh) which, according to Dean and Stopka, was signed on April 28 (Resp. br. p. 207). Stopka, although uncertain as to what was stated to her, claimed that she was told, inter alia, "mostly everybody had already signed" and someone said that she had to sign to vote-"not an election, just to vote." Stopka understood that the card was for membership in the Union Stopka had signed a union card about 6 months earlier at another nursing home. Dean denied making the above statements to Stopka. Under the circumstances, and in view of the employee's vacillating and uncertain testimony, I credit Dean and find that Stopka voluntarily signed her card on on April 28. And see N.L.R.B. v. Gissel Packing, supra, 395 U.S. at 607-608, and cases cited above. Respondent would also exclude the card of Adams because it was authen- ticated by Tierney (G.C 2(aaa), (Resp. br. p. 203) I credit Tierney's testimo- ny that Adams voluntarily signed her card on April 7. Further, Respondent argues (br. p. 212) that the card of Shelly Coldfarb (G.C 2(m) ), dated March 24, "may not be counted because it was signed IV THE EVIDENCE PERTAINING TO THE CONDUCT OF THE UNION AND THE EMPLOYEES DURING THE STRIKE A. The "CB" Cases Respondent-in support of its various contentions relat- ing to alleged union and employee misconduct before and during the strike-requests that I take notice of the charges, complaint, settlement agreement, and related documents in Cases 1-CB-1811 and 1-CB-1847. I have taken official notice of these proceedings as requested. The "CB" cases principally pertain to union misconduct during the strike at the Employer's nursing home. And, on March 27, 1972, while the instant case was being tried before me, the Board approved a stipulation for the entry of a consent decision and order against Charging Party Union in the related "CB" cases (DS 297; Cases l-CB-1811, 1847.12 The Board's order enjoins the Union from, inter alga, engaging in picket- at night on March 24 and placed in a post office depository on March 25, the same day she quit working for the Employer, because she did not want to participate in a strike " However, Goldfarb credibly testified that she read it over, brought it home, and signed the card. She "understood it was to be a membership in the union . ", and she was working when she signed it. I find that she voluntarily signed the card and it should be included Finally, Linda Sue (Alger) Fafard testified that she signed G.C. 2(ff) on April 9; Brown gave her the card, and she voluntarily signed it and returned it. I credit her testimony 12 The stipulation was entered into about November 30, 1971. 730 - DECISIONS OF NATIONAL LABOR RELATIONS)BOARD ing that blocks the ingress and egress of employees and other persons at the Employer's New Haven facility; dam- aging vehicles or other property of employees; threatening or assaulting employees or other persons because of their desire to cross the picket line or to refrain from joining the strike; following employees to and from work; and in any manner restraining or coercing employees in the exercise of their Section 7 rights. Affirmatively, the Union was directed to, inter alia, post the required notices. 13 On April 17, 1972, pursuant to the stipulation, a judgment was entered by the Second Circuit enforcing the Board's order as summarized above. Thereafter, by letter dated July 18, 1972, all parties were advised by the Acting Regional Director in Cases 1- CB-1811 and l-CB-1847, as follows: Respondent having satisfactorily complied with the af- firmative requirements of the Judgment in the above- entitled case, and the undersigned having determined that the Respondent is also in compliance with the negative provisions of the Judgment, the case is hereby closed. Please note that the closing is conditioned upon contin- ued observance of said Judgment and does not pre- clude further proceedings should subsequent violations occur. The evidence adduced before me pertaining to the Union's and employees' alleged acts of misconduct during the strike is summarized below: B. The Union's Attempt to Enter the Home on May 9 On Sunday May 9, there were approximately 125 persons gathered and congregated in or about the driveway and entranceway to the nursing home facility. There were two New Haven policemen stationed at the base of the drive- way. Union Representatives Leonard Seelig, Roosevelt Ward, Vincent Ciulla, and Bill Morico were present.14 May 9, because it was Sunday and Mother's day, was a busy visiting day at the nursing home. Jeremiah Donovan testified that about 2:50 p.m. that day a police truck parked near the driveway and two policemen walked over to the truck. About this same time, some 40 persons stood around an automobile attempting to leave the facility. The policemen noticed and responded to the blocked vehicle. In the meantime, Union Representative Brown, Louise Tierney, Mary Jane Fazzino, Delores Dean, Marsha Twarkins, Joyce Jones, Grace Betzner, and other employees assembled on Clifton Street about 50 feet from 13 The Employer, Charging Party in the CB cases and Respondent herein, objected to approval of the above settlement. The Boaid, in rejecting Respondent 's contentions , noted. . . the approval by the Board of this Stipulation shall not be deemed to preclude the Charging Party [Employer] from adducing in the unfair labor practice proceeding against it [the instant proceeding] evidence with respect to the matters herein settled, notwithstanding the settlement . to the extent such evidence is relevant 14 Union Representative Brown acknowledged that there were about 100 pickets or demonstrators at the facility on May 9. Brown testified that "there was a picket line set up in the driveway, in the street at the bottom of the driveway, and we also had some people across the street in the park ... ," where speeches were being made by, inter atra , Union representatives. the driveway. Suddenly,, Brown, Betzner, Tierney, and others in their group started to run toward the front door of the nursing home, cutting across the grass, dirt, and the rampway.15 At the same time, Jeremiah Donovan, Vincent Distasio, Robert Seymour, Rick Kirshneur, and Robert Murphy, all working inside the facility, ran to the front door in order to prevent Brown and the others from entering. Jeremiah Donovan testified: When I got down to the front door of the nursing home on the second floor, Bob Seymour was there. Bob Mur- phy was there, Vinny Distasio was there. Rich Kirshn- eur was there. At this same moment the door came flying open. Jerry Brown was there in the doorway and there was a large group of people coming behind him across this ramp. Donovan further explained: Mr. Brown opened the door and reached in and opened that second door. These people were all coming and we were trying to push them out just as hard as we could push them out. Hands were flaying and flying and we got the door shut. As they were coming in, there was Grace Betzner, Delores Dean [and another person] .. . They were trying to get in. We got the right hand door shut and we got them pushed out and we were trying to get the left hand door shut. A police officer reached in and pulled out Mr. Brown and then he reached in and pulled out Grace Betzner. Betzner, assertedly, "was right in the doorway screaming "; "Louise Tierney was standing there and Delores Dean was there. I [Donovan] got the door shut and got it locked." 16 Robert Seymour testified: I tried to push these people back and get the doors closed. And Jerry Brown came through the door. He was inside the doors. And Grace Betzner came in and sat right down on the floor inside the door. . . . She was screaming ... as were the other people outside the doors. Well, we managed to get the doors closed. And the police officer finally arrived. And he opened the door to the left and pulled both Jerry Brown and Grace Betzner out of there. 15 Brown testified that for "the last few steps I did break into a trot, not running . . . I didn 't race ... " Brown explained I saw some people coming from inside the nursing home running down the stairs [through the windows]. I saw them running down the stairs and I wanted to open the door because I wanted to go inside the nursing home. Tierney claimed "We walked across the lawn, up the driveway and I only got as close to the Home as the [ramp] that goes across the entranceway." Tierney claimed that none of the participants ran. 16 Robert Seymour explained that "Jerry Brown reached in and opened the [second] door [at the entrance]'by pulling on the panic bar to open both of the front doors " Seymour added "There was Louise Tierney. I saw her on the rampway Mary Jane Fazzino. Other people I didn't identify . . Everybody was coming in... " Vincent Distasio observed Brown open the front door, he saw some 25 persons out there; "And then Mary Jane Fazzino and Grace Betzner fell on the floor, half way in and half way out"; "Jane Fazzmo's mother [ Lois] was running up screaming that they had hit her .. . and they were beating up her daughter or something like that.... The police came in after that." NEW FAIRVIEW HALL CONVALESCENT HOME 731 Jeremiah Donovan testified that he, Murphy, Distasio, Betzner, and Brown were arrested following the above inci- dent.17 C. The May 23 Car-Following Incident About May 23, William Seymour and another person working at the nursing home left the facility in a motor vehicle in order to drive nonstriking employee Theresa Bos- quet to her residence. Union Representatives Brown and Ward followed the Seymour vehicle in their own car. While driving Bosquet home, Seymour noticed two nonstriking housekeepers walking home and he offered them a ride. Brown and Ward continued to follow the Seymour car. When the two housekeepers left the Seymour car, Ward allegedly was observed by Seymour making comments to the two housekeepers and shaking his fist at them.18 Sey- mour then drove to Bosquet's residence. Brown and Ward continued to follow the Seymour car. According to Sey- mour, Bosquet stated that she did not want to go into her home and they then drove back to the nursing home. Sey- mour reported the above incident to Jeremiah Donovan and was instructed to attempt to drive Bosquet home a second time. Seymour, accompanied this time'by Rick Kirshneur and Bosquet, left the facility in their car. Brown, Ward, and two other female passengers followed in the second car. Jeremi- ah Donovan and Carl Nickerson followed in the third car. While en route, Seymour stopped his car at a store. Kirsh- neur went into the-store. Brown parked the second car be- hind the Seymour car. Ward followed Kirshneur into the store. Then, Nickerson and Jeremiah Donovan arrived in the third car and parked adjacent to the- Seymour vehicle. Kirshneur left the store followed by Ward. Seymour and his people then drove off in the first car; Nickerson and Jeremi- ah Donovan quickly pulled behind Seymour in their car; and Brown and Ward followed in their vehicle. About this same time, a fourth vehicle driven by Stephen Brown, Union Representative Jerome Brown's brother, accompa- nied by a nonemployee male passenger, followed Jerome Brown's car. The four vehicles drove along Grand Avenue for a num- ber' of blocks. Jerome Brown unsuccessfully attempted to pass the Nickerson-Donovan vehicle. At the corner of Grand Avenue and Ferry Street, Seymour stopped his car in the left lane for a red light. Nickerson pulled his car behind Seymour's car. Jerome Brown also pulled his car behind the stopped cars. However, Stephen Brown drove his n The above summary is based in part upon the testimony of Jeremiah Donovan as corroborated in part by Distasio and Seymour and substantiated in part by Brown and Tierney. Insofar as the testimony of Tierney and Brown conflicts with the testimony summarized above, I credit the testimony of Jeremiah Donovan, Distasio, and Seymour as a more accurate account of the incident is The two housekeepers assertedly are Sophia Tyc and Ann Czyz vehicle into the right lane, passed all three stopped cars, and backed up bumper-to-bumper with the first vehicle, Seymour's car. Stephen Brown got out of his car holding a "tire iron." Jerome Brown got out of his car, took the tire iron from his brother, waived the tire iron over the Seymour vehicle and assertedly threatened to break the windshield of the Seymour vehicle if that car moved. Then, Jeremiah Donovan got out of the Nickerson car carrying or holding a "piece of wood." About this time, youths wearing jackets identifying themselves as the "Crusaders" arrived at the scene.19 An exchange of words ensued. The police arrived and no arrests were made. Seymour continued to drive Bos- quet to her home and Union Representative Brown fol- lowed the Seymour ear.20 D. The Leaflets Distributed During the Strike; Statements Made to Visitors; The Union's Appeals to State and Local Agencies Brown testified that on May 9 and various other days during the strike union representatives and members of the organizing committee distributed a handbill to "strikers, members of their family who may have been there .. ; visitors and workers who crossed the [picket] line.... " The pamphlet, entitled "Peddlars [sic] of Health Care," states in part as follows: The Management of New Fairview Hall Nursing Home is completely irresponsible. Its only concern is profits out of the sick. It DOES NOT give a CARE for the patients and for the workers. This irresponsible Nursing Home has caused a lockout of its workers and has left its patients defenseless. THEY FIRED A WORKER WHO REFUSED TO ACCEPT A $200 00 BRIBE FOR TURNING THE WORKERS AGAINST THEIR UNION This Nursing Home is violating the National Labor Relations Law through its dirty dealings against the workers. This irresponsible Nursing home has hired the worst anti-union lawyers in the country in order to deny their workers their basic rights. 19 There was testimony that so-called "Crusaders" were present at the picket line during the strike 20 Brown claimed, inter alra, that he followed the car transporting Bosquet in order to find out where she lived so that he could ask her not to cross the Union's picket line. Brown could not recall how many times this employee was followed home Brown also claimed, inter aka, that he held the "tire iron" and otherwise conducted himself to protect his people until the police ar- rived The above summary of facts is based upon the testimony of Jeremiah Donovan and Seymour as substantiated in part by Brown. Insofar as Brown's version differs from the above, I credit the testimony of Donovan and Sey- mour as a more accurate account of this incident. 732 DECISIONS OF NATIONAL LABOR RELATIONS BOARD The patients are suffering while this irresponsible Man- agement is playing games with their lives. Please call upon the Governor to intervene and to re- strain the unscrupulous peddlers of health care from gambling with the lives of the patients. - PLEASE SUPPORT US BY ASKING THE GOVERNOR TO REMOVE THE PATIENTS FROM THE NEW FAIRVIEW HALL NURSING HOME. THE NEW FAIRVIEW HALL NURSING HOME WORKERS Union Representative Seelig, according to Brown , authored the handbill , had it reproduced and brought copies to the facility on May 9. Jeremiah Donovan observed Seelig, De- lores Dean and Linda- Alger distributing the handbill. About May 23, according to Brown , union representa- tives and members of the organizing committee distributed another handbill " . . . to anyone who entered the nursing home-visitors, employees and family." This handbill, enti- tled "From the Employees of Fairview Hall" " To All Those Concerned," stated in part as follows: We ask for your understanding of why we are out here on strike because we would much rather be inside doing our jobs, caring for a member of your family, and earning our living. There are 55 of us, and we joined the union of our choice, Local 1199, some months ago and filed with the National Labor Relations Board for an election. But Fairview's administrator, Daniel Donovan, tried to get us to join the union of his choice and we refused. He even tried to bribe one of us to convince the others to join his union. When the bribe was refused our fellow member was fired., We are backing her up and-fighting for our right to have the union we want, not the one the - boss wants. As a result of the strike there is inadequate staff, and conditions for the patients are difficult. We respectfully suggest that if you have someone in there, you seriously consider moving him or her to another home where normal conditions allow for proper care. Union Representative Brown also acknowledged that on occasion "we asked the visitors for and suggested to them that they might take their patients out of there"; "we might ask the visitor to talk to the management to end the strike or perhaps to take the patient out because we felt they were not getting proper care, being short-staffed and so forth." And, Louise Tierney acknowledged that she "might have" asked visitors "to remove their family from the nursing home.... " In addition, Brown acknowledged that "we did talk to the State agencies . . . "; "On occasion we did ask for the re- moval of patients if conditions were not bettered and if the strike were not settled"; "We did contact Dr. Foote [of the State health department] . . . the patients should be re- moved." And, according to Tierney, union representatives and striking employees went to the State Capitol and picket- ed there. Tierney acknowledged that "we were asking Gov- ernor Meskill to help us in our strike"; Tierney acknowledged that the picket signs requested the Governor to remove welfare patients from the nursing home. In addition, on June 17,1971, the New Haven Alderman- ic Committee on Health met concerning the Employer's nursing home. Dr. Foote advised the committee by letter, in part, as follows: We have had a number of letters and telegrams con- cerning the nursing home alleging unsanitary condi- tions, inadequate staffing and various other so called violations. - We have made repeated inspections of the nursing home, investigating each complaint that has been made carefully. On each occasion we have found that sani- tary conditions are good and that all of the require- ments of the state regulations are being met. In fact, the staffing at all times has been better than the average found in nursing homes throughout the state and well above the requirements of the state laws. And, Edward McMahon, assistant director of the New Ha- ven Health Department reported to the committee, in part, as follows: I spoke to Mr. Seelig and some of the workers. I was told that the elevators were not in operation, there were rats and roaches and the toilets were broken. ...I had a tour of the convalescent hospital. I found plenty of clean linen and the rooms were clean. I road [sic] the elevators. I checked the toilets and I found no defects. The kitchen was kept in a clean and sanitary manner. I found no evidence of rats, but I did find mice drop- pings. I suggested that they sweep them off the shelves. I also suggested that they call an exterminator. I found no evidence of cockroaches. At this meeting, employee Panay Adorno stated: "I work in the kitchen. I have seen rats. Every morning there are holes [in] bread and rat droppings." Seelig stated at the meeting: "The patients are not receiving the proper care?' 21 21 Brown acknowledged that Adorno "may well have" made the above statements as reported in the minutes of the committee meeting. The above summary of evidence is based in part upon the documentary evidence quoted above as substantiated by the testimony of Brown, Tierney and J. Donovan.+ Although Seelig is now deceased, I have carefully scruti- nized the above evidence and, under the circumstances, find that he made the various statements attributed to him as stated above. NEW FAIRVIEW HALL CONVALESCENT HOME 733 E. The Bomb Scare and Statements to Nonstriking Workers 1. The bomb scare Shift Supervisor Dennison testified that during the week following May 9 she received a telephone call afthe nursing home. Dennison identified the "caller's voice" as that of employee Delores Dean. According to Dennison, Dean said: "That there was a bomb in the sitting room, laughed and hung up." Dennison explained that there "were po- licemen around ... " and she "told a policeman" about the` calL Dean denied that she made such a call.22 Under the circumstances and in the context of like and related conduct I am persuaded that Dean made this call to Dennison as testified by Dennison. I do not credit Dean's denial. 2. The visit to Cicarelli's home Brown asked the uncle to "tell her to stay home." The uncle responded that Cicarelli "could make [her], own mind up." Brown asked the uncle if he was a union member and then said: "Well, things get pretty nasty. You know how they get. " Cicarelli testified that Tierney asked to speak to employee Carmen Sein, also a nonstriker, who Was in her home. Sein came to the door. Tierney told Sein: The workers were on strike and that she didn't want us, her, to go to work. And Carmen said she was going to work. And Louise [Tierney] said that [Sein's] husband wouldn't like what Louise would have to say to him .... And then Louise said, again, "You made it yes- terday. Let's see if you can make it today?" Brown testified that "We tried to convince them that they shouldn't cross the picket line." Brown testified: I indicated to her that she had neighbors who were union members that they might not think it was proper for her to cross the picket line, that we might very well ask some of them to discuss it with her... . Union Representative Brown acknowledged that about May 8 employees Mary Jane Fazzino, Louise Tierney, Grace Betzner, and Brown visited the home of nonstriking employee Genny Cicarelli.23 Cicarelli testified: Jerry Brown said to me, "Genny, you know why we are here.... " "We are here because we have a strike going and you are going against the workers." And I said, "Yes, I know that." And he said, "Well we don't want you to go to work." And Louise Tierney said, "You made it yesterday. Just see if you can make it today." I said, "Well, I am going to go to work." And he [Brown] said, "Well, this is going against the work- ers." And I told Jerry that he knew I wasn't with him anymore about a month and a half before that. And I told him I had bills to pay . . . [and] he said, "Well, the workers have bills to pay and families." Then, he told me how would I like my neighbors to know that I was a scab. And I said, "Well, my neighbors are my rela- tives." And he said, "Well, you have a car." . . . "How would you like your tires slashed?" And I said, "Well, you are threatening me?" And he said, "Well things get pretty rough." Cicarelli then called her uncle. Cicarelh testified that her uncle told Brown, "I don't want you threatening my niece." '22 Dean's participation in the Union's effort is discussed supra, section II, L. According to Brown, Dean was also a picket captain during the strike and a member of the organizing committee . Dean's related conduct during the strike is discussed below. 23 Cicarelli recalled that employee Marsha Twarkins was also present with Brown. Cicarelh identified the orange car in which Brown drove up as belonging to Union Representative Monco. Brown admitted asking Cicarelli's uncle if he was a union member. Brown assertedly "tried to urge him to ask his niece not to cross the picket line." Brown did not "remem- ber" whether Tierney stated to Cicarelli and Sein, "You crossed the picket line yesterday' but you are not going to make .it today." Brown and Tierney denied the various statements attributed to them.24 3. The visit to Armstrong's home Darlene Armstrong [Bachman] was a nonstriking worker at the facility. Armstrong testified that about May 27 she and two nonstrikers left the facility in a car driven by Philip Murphy; that she exited from the car at her home; and that shortly thereafter Murphy returned to her home. Murphy told Armstrong he had observed "a carload of people from the picket line around the corner from [her] house.... " Armstrong then called the police. Employees Tierney, Adorno, and Dean approached the front steps. Armstrong and Murphy went to the front porch. Armstrong testified: [Murphy] told them to leave me alone because the po- lice were on their way. Then Jerry Brown and Delores Dean's younger brother . . . came up behind the girls. ... Delores [Dean] and Jerry [Brown] and [Louise] Tierney said . . . they wanted to talk with me. I told them I had nothing to discuss with them.... When Phil [Murphy] told Jerry [Brown] that nothing better happen to me, Jerry Brown ,told Phil ... to worry about himself. Jerry Brown told me that if I continued to work there, if I kept crossing the line, my legs might 24 1 credit the testimony of Cicarelli summarized above as susbstantiated in part by Brown and Tierney. Insofar as Cicarelli's testimony differs from the testimony of Brown and Tierney, I am persuaded that Cicarelli 's account is more accurate and reliable. 734 DECISIONS OF NATIONAL LABOR RELATIONS BOARD be broken.... Delores Dean said I was lucky they hadn't been waiting in the hall for me. . . . [Tierney said,] If I wasn't willing to talk with them out on the street, that they would get me when they got back to the hospital. When they got back in they were going to make life hell for anybody who continued to cross the picket line. Armstrong added that, after Brown told Phil Murphy "to worry about what was going to happen to himself, Phil went to his car and got a stick out of his car." About this time, a relative of Armstrong assertedly came out on the porch with a 13-foot boa constrictor wrapped over her shoulders. Brown and his group left. Armstrong accompanied by a detective, went to the facility, and pointed out, inter alia, Brown, Tierney, Dean, and Adorno, whereupon they were all arrested. ' Brown recalled visiting Armstrong about May 27. Brown claimed that he "drove the employees" and stayed "in [his] car." Brown recalled that Tierney, Adorno, Dean, and Mur- phy were present. Brown testified: I really don't recall the whole sequence of events. I went over to the group and 'I think Phil . . . Murphy came back and got out of the car and went over to Miss Armstrong-I then went over to the group . . . l asked the employees to come with me, that there was no purpose in staying there any further.... Brown's asserted purpose for the visit was "to speak to Miss Armstrong." Brown also testified: These women were talking to Miss Armstrong while I was across the street, and as I approached when I saw Murphy get out of his car . . . they told me that Mur- phy had a blackjack.-. . . Brown acknowledged that his group was arrested at the picket line. Tierney testified that Brown, Adorno, Dean, and herself visited the Armstrong residence to "ask her if she would honor our picket line and not go back to work there." Tier- ney claimed that Brown at first was "across the street" and crossed over after Murphy "had a blackjack and he threat- ened to hit us with it." Tierney claimed: "We just asked [Armstrong] if she would honor our picket line." Dean testified that about May 27 she was part of the group that went to Armstrong's home; Armstrong went into her home; Murphy "spotted us and turned around and went back"; Armstrong and Murphy "told us if we didn't get out of there she was going to have us arrested"; Murphy "got the jack out of his car . . . and he was waiving it"; that a relative of Armstrong came down "with a snake and told us she was going to sick the snake on us"; "we left." Dean denied telling Armstrong that she was "lucky . . . we could have waited for her in the hall ... " or that "anyone said that she would get her legs broken." 25 25 Dean testified : "I don't remember exactly what anybody said. All I know is we asked her how come she was crossing the picket line " Tierney could not "remember" Dean telling Armstrong that "You are lucky we didn't catch you in the hallway " 4. The visit to Lee's home According to nonstriking employee Mamie Lee, Union Representative Brown visited her home about May 19. Lee testified: Jerry Brown rang my door bell. And he said he wanted to talk to me concerning the union. I told him I didn't want to talk because I had to come to work. And he said ... , "We don't want you to go to work, you will be taking bread out of the worker's mouth." I say, "If I don't go I'll be taking bread out of my own mouth." So then, he said, "we have been to the welfare. They are- going to give us food stamps. And we'll give you $15 per day." I told him it wasn't enough money for me because I had bills to pay, and I had to work. And then he said, "Well, if you do go, we won't be responsible for what happens to your car or your home 26 Brown testified that he spoke to Lee at her home; he "urged her . . . to stay out . . . "; and he discussed "the purposes of the strike" and the various economic benefits or assistance. Brown denied saying "anything in the course of the conversation to the effect that [he] or the Union wouldn't be responsible for what happened to her." 27 5. The visit to Rich's home According to Rose Rich-a nonstriking employee- Union Representative Vincent Ciulla, employees Adorno and John Donohue visited her home and asked her not to go to work. Rich thereafter stayed away from work for about 1 week. Rich then returned to work. Shortly thereaf- ter, according to Rich, she discovered that her automobile was splashed with paint while parked overnight in her drive- way. She called the nursing home and was given a ride through the picket line that day. Rich recalled that, as she crossed the line, Tierney yelled: " . . . How's your car, Rose?" Thereafter, according to Rich, she received a tele- phone call from a person who she identified as Union Rep- resentative Ciulla. He stated: "I see you had your car fixed. How would you like to have something new done, some- thing else done to it." Rich hung up the telephone.28 Tierney testified that Adorno, Ciulla, and herself went to Rich's home in order to persuade her not to cross the picket line. Ciulla said: "That she should stay out with the workers. It was only right " According to Tierney, Rich stayed away from work for 1 week and then returned to work. Tierney testified that "whenever [Rich] was driven through the pick- I credit the testimony of Armstrong as stated above. Her testimony is substantiated in part by the testimony of Brown , Tierney and Dean. Insofar as the testimony of the latter witnesses conflicts with the testimony of Arm- strong, I credit Armstrong . Further, I do not regard Armstrong as incredible because, as urged by counsel for General Counsel , she was convicted of "aggravated assault" during April 1971 26 Thereafter, Lee discovered three flat tires on her 1962 Oldsmobile On another occasion, there were two flat tires on her 1966 Chevrolet . And, on another occasion , she found that three of her house windows had been broken 27 I credit Lee's testimony as stated above. Her testimony in part is sub- stantiated by Brown. Insofar as Brown's testimony conflicts with Lee's testi- mony, I find that Lee's account is more accurate. 25 Rich, on cross-examination, agreed that her telephone caller "possibly" "could have been someone other than Ciulla " NEW FAIRVIEW HALL CONVALESCENT HOME et line," Tierney "might have called her a scab." 29 F. The Conduct at the Picket Line 1. May 6 About 10 p.m. on May 6, Union Representatives Brown, Seelig, Ward, and Morico, together with some 30 to 40 employees, gathered about the driveway to the nursing home. Mr. Romer, husband of a nurse working at the facili- ty, drove to the entrance. As a result of the large crowd, Romer stopped his car and then started forward slowly. Union representatives banged on his car with their flash- lights. Strikers, including Dean and Linda Alger, were ob- served hitting the Romer car with their fists. Romer drove into the parking lot, picked up his wife and attempted to leave. He was required to stop; his car was banged upon by flashlights and fists; he finally exited. Brown, during the above, was observed calling Romer an "S.O.B." About this time, Mr. Sidlauscus, husband of an aide working at the facility, encountered similar difficulties in entering the driveway. He backed out, parked on the street, and-with the assistance of a police officer-walked his wife to the car. Later that evening, Jeremiah Donovan arrived at the premises in a car driven by Robert Murphy. The car was stopped by the crowd, vulgar hand gestures and statements were made by the strikers, a policeman cleared a path, and the car entered the lot. The picketing ended about 1:30 a.m. In departing, strikers-including Union Representative Ward-drove up and down Clifton Street blowing their car horns.30 2. May 7 By 7 a.m. on May 7, there were 20 to 30 pickets present at the premises. Brown and Ward were there. Seymour was transporting nonstrikers to work. Seymour, upon observing the crowd, determined not to use the driveway and drove his car with nonstrikers Cicarelli and Sein across the dirt or grass and into the parking lot.31 Employees Dean, Linda Alger, and Mary Jane Fazino were observed yelling at Sein and Cicarelli, "you will be sorry"; "they were going to get them." Daniel Donovan arrived later with several nurses. Ten to 20 persons-including Ciulla and Morico-stood in the driveway around the Donovan car. Morico kicked the car. Donovan had Morico arrested. Morico then called Dono- van a "bastard." Ciulla warned: "it is going to get a lot worse before it gets better. We are going to have 300 kids up here from Yale." 32 29 Although Rich was at times a confused and nervous witness (see section III, C, 0, supra), I credit her testimony as stated above. Tierney in part corroborated Rich. I am persuaded that Rich truthfully related the above incidents. Insofar as Tierney's testimony conflicts with the above, I credit Rich's testimony as stated. Further, I find that, under the circumstances, Rich sufficiently identified her telephone caller as Ciulla. Ciulla did not testify. 30 The above summary is based upon the mutually corroborative testimo- ny of Jeremiah Donovan and Robert Seymour, which testimony I credit. Insofar'as Brown denied the various acts of conduct attributed to him, I credit the testimony stated above. 3i Kirshneur was also in the car. 735 3. May 9 The events occurring on May 9, Mother's Day, have been described above. Present at the facility that day were Union Representatives Seelig, Brown, Ward, Ciiulla,' and ivlorico. There were at times 100 to 125 people present. The picket line'extended 20 to 25 feet into the home's driveway. Super- visor Dennison, as she attempted to enter that day, observed Union Representative Ward and others hitting her car with their fists. Someone told her that she was not going to enter. She did. Stephen Brown, brother of Jerry Brown, and Ward were arrested at the picket line that day. As Cicarelli entered the facility that day, Mary Jane Fazino made a vulgar re- mark to her.33 4. May 10 While Dennison was leaving the home's driveway on May 10, Dean was standing next to Tierney's car; Tierney was seated in the car on the driver's side. Dean picked up some pebbles or small rocks and threw them at the Dennison's car, hitting the windshield. And, that same evening some 20 to 30 persons gathered about the driveway entrance chant- ing, inter alia, "Jeremiah is a Bullfrog" and "Donovan come on out here. We will roll right over you." 34 5. May 11 On May 11, Union Representative Brown told Kirshneur, who was then dumping refuse, " . . . he [Brown] could very easily arrange to have his [Kirshneur's] legs broken." That same day, Linda Alger (Stratford) and Mary Jane Fazzino drove to the Cicarelli home. Fazzino got out of the car with a rock in her hand. Cicarelli was then seated in her' car in her driveway. Cicarelli asked Fazzino "what the hell are you doing here?" Fazzino replied: " . . . you are going to get it." Fazzino threw the rock through the rear window of Cicarelli's car. A fight ensued. Alger got out of the car and joined the fight. Fazzino and Alger then got back into their car. Cicarelli picked up a bottle and broke the windshield of the Alger car. All three were arrested. Later that day, as Cicarelli was crossing the picket line, Fazzino and Dean yelled: "Genny, that wasn't enough. You will get more." That same afternoon, Linda Alger blocked a car attempt- ing to enter the nursing home by laying down in the drive- way. A policeman ordered her to leave. And, during the evening, over 40 pickets walked about the driveway.35 32 The above summary is based upon the mutually corroborative testimo- ny of Darnel Donovan, Jeremiah Donovan, Seymour, Cicarelh , as substanti- ated in part by Brown. Insofar as Brown's version differs from the above, I credit the above. 33 The above summary is based in part on the mutually corroborative testimony of J Donovan and Dennison as substantiated in part by Brown Insofar as Brown's version differs from the above, I credit Donovan and Dennison. 34 The above summary is based in part on the credible testimony of Dennison and J. Donovan I do not credit Dean's denial of the conduct attributed to her. 35 During the early morning hours of May I I or 12, an unidentified person threw a rock through the front porch window of the Cicarelli home. The above summary is based upon the mutually corroborative testimony of Seymour and Cicarelh, which testimony I credit. Alger in part substanti- Continued 736 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 6. May 12 and late June There was, according to the credible testimony of Jeremi- ah Donovan, a large number of pickets present about the driveway entrance on May 12. And, according to the credi- ble testimony of Seymour, Strikers Mary Jane Fazzino and Twarkins shot water pistols into a car transporting nonstrik- ers through the picket line. During late June, nonstriker Armstrong attempted to en- ter the nursing home in her sister's car. Mary Ann Pace and Pat Izzo crossed the driveway and put their hands on the passenger door of the Armstrong car. Izzo leaned her head into the car window, saying: ". . . you know what we do to scabs." Pace said the same thing. Armstrong made a "spitting noise" at Izzo. Armstrong and Izzo were both arrested. Previously, Armstrong had been a patient at the mental institution where Union Representative Morico was em- ployed as an orderly. When Armstrong attempted to cross the picket line at Respondent's facility, Morico, Izzo, and Dean openly commented upon Armstrong's prior mental condition. Morico told Armstrong that he would tell ev- eryone about her hospitalization. Brown made like and re- lated statements to Armstrong.36 7. August 8 and 10 or 11 On Sunday August 8, up to 95 to 100 persons, including union officials, congregated and picketed in front of the nursing home. The largest concentration occurred around the 3 p.m. shift change. Clifton Street was lined with parked cars. The picket line extended into the home's driveway some 40 or 50 feet. Cars entering or leaving were surround- ed and were rocked and banged upon. Obscenities were uttered. Stones were thrown. Some nonstriking employees attempted to leave the premises by the kitchen exit. Among others, Union Representative Ward, Dean, Betzner, and Deborah and Brenda Alger went on the Employer's grounds; they yelled, cursed, and screamed in an attempt to prevent the nonstrikers from leaving.37 aces Cicarelli's testimony. Insofar as Alger's and Dean 's testimony conflicts with the testimony of Cicarelli and Seymour , I credit the latter . I do not credit Linda Alger's testimony that Cicarelli "started yelling and throwing rocks at us ... " after they visited her . Likewise, I do not credit Alger's denials of the various conduct attributed to her as stated above. 36 The above summary with respect to Armstrong is based upon her testimony as substantiated in part by Izzo and Pace. Insofar as Izzo and Pace deny or differ in their versions of the above incidents , I credit Armstrong. I note that Morico was not called as a witness . Instead , Brown testified that Morico was employed by the Union as an organizer in January 1971 but was "laid off" on April 1, 1971. Brown testified that Morico was called back by the Union October 1971. I do not credit Brown 's uncorroborated testimony that Morico was not employed by the Union between April and October 1971. Morico. admittedly, was present during that period at the picket lines; he assisted Brown during the period ; he carried a picket sign during that period ; and Morico permitted Brown to use his car during that period. Under the circumstances , I find that Morico was a union organizer and employee at all times material herein. 37 Cicarelli testified that Brenda Alger yelled: "Genny, don't come down. I'll break your legs." As Cicarelli left, she and other nonstrikers were called "scabs" and "dirty words." Delores Dean on occasion called her a vulgar name . Cicarelli admittedly swore back at Brenda Alger and others at the picket line . The evidence summarized above is based upon the mutually corroborated testimony of Shepard, Seymour, Cicarelli, Janelle Cousins, G. Seelig and Brown Follow Daniel Donovan and Nickerson On a number of occasions during the strike, as stated above, union representatives followed management repre- sentatives and nonstrikers from the facility to their homes. In late May 1971, Daniel Donovan left the facility in a car driven by Carl Nickerson. Seelig and Brown followed after Donovan. Donovan testified: We made all the maneuvers on the side streets there onto Grand Avenue. As we proceeded up Grand Ave- nue, Mr. Seelig on two or three occasions came up on the righthand side of our car but was never able to sustain that position because there were cars parked. So we had a series of him pulling over and coming up on the righthand side and having to keep going back and forth. We proceeded down Grand Avenue. We had to stop at the lights just after the railroad crossing, at which time Mr. Seelig was able to pull up and stop directly beside us. I was sitting on the passenger side in the front seat. He rolled down the window and said to me, "I want to talk to you." My window was closed and I just waved my head to indicate "no" and the light changed. At that time Mr. Seelig started off at an accelerated rate and started to turn his car towards the left. Both Carl and Mr. Seelig started to accelerate at a rather high rate of speed. Mr. Brown was directly behind our car. We had a situation where Mr. Seelig was turning his car to the left and Carl was turning to the right.... The speed got to what I would consider high for the particular area, 40 or 50 miles an hour, with Mr. Brown directly behind us and Mr. Seelig on one side. We drove all the way down Grand Avenue at a high rate of speed and we turned right on Grand Avenue, a lot of tires screech- ing and so forth and with Mr. Seelig right beside us as the case may be. Nickerson finally pulled his car to the side of the road in front of state police officers. I credit Donovan's testimony as stated above 3s On August 10 or 11, Tierney-in the presence of Brown- told Seymour that there would be another mass demonstra- tion the following weekend and if he, Seymour, got in their way he might get his arms or legs broken. Brendalee Payne, and Jean Melillo , as substantiated in part by Brown and Tierney. Brown and Tierney denied the various alleged acts of misconduct attributed to them. Brown claimed that there was no banging on cars. I credit the testimony summarized above as more accurate. 38 I note that Seelig is deceased and, accordingly, I have carefully scruti- nized the above testimony . Nevertheless, as stated , I credit the above. In addition , there was at least one incident when Union Representative Morico swerved his car into the path of Respondent's vehicle according to the unde- nied and credible testimony of Seymour and Distasio. And, I note that Brown could not recall whether he told a reporter , with reference to an article appearing in the Register on August 9, that the Union "will be as militant as it has to [to] win the strike." NEW FAIRVIEW HALL CONVALESCENT HOME 737 V THE EVIDENCE PERTAINING TO RESPONDENT'S REINSTATEMENT OF THE STRIKING EMPLOYEES A. The Offers to Return; the Contentions of the Parties All picketing teased during the evening of September 7. By letter dated September 8, the Union made an uncondi- tional offer to return to work on behalf of 48 striking em- ployees.39 By approximately September 14, Respondent of- feredreinstatement to 23 of the 48 employees named in the Union's letter.40 Of the remaining 25, 641 were notified by Respondent that strike misconduct had disqualified them for reinstatement . Three42 were notified that they had been permanently replaced and misconduct may disqualify them for reinstatement . And, the remaining 1643 were notified 39 The 48 employees named in the letter were: 1. Laroccue 25 Abbettollo 2. Kopylec 26. Tricaso 3. Tierney 27. Richards 4. Rubino 28. Reynolds 5. Sewell 29. Schappa 6. Smith 30. Pace 7. Page 31. Paluha 8. Terry 32. Novicki 9. Hennessey 33. Izzo 10. Gaura 34. Garguilo 11. Farrell 35 L. Fazzino 12. M.J Fazzino 36. Dean 13. Donahue 37. Douglas 14. Buzzm 38. Betzner 15. L. Alger 39_ D. Alger 16. B. Alger 40. Adorno 17. Arabo 41. Conroy 18 `Czyz 42. Couture 19 Stopka , 43. Clough 20. Pope 44. Vaiculis 21. O'Conner 45. Jones 22. Bernard 46 Zayas 23. Reynolds 47 Casista 24. Barbaro 48. Enright Counsel for the General Counsel states at p. 11 I of his brief that the Union inadvertently omitted from its letter of September 8 the names of strikers lannuci and Fertig who were "otherwise timely reinstated"; Chaplin who- according to Shepard-declined several offers, and Twarkins who assertedly moved away from the area. 40 The Employer's offers were made by individual letters and orally. The 23 employees were: I. Rubino 12 Arabo 2. Farrell 13 Kopylec 3. Tncaso 14. Hennessey 4. Pope 15. Bernard 5. Perry 16. Shappa 6. Paluha 17. Page 7. Stopka 18. Clough 8. Douglas 19. Donahue 9. Couture 20. Czyz 10. Zayas 21. J. Reynolds 11. Barbaro 22. Enright 23. Cassista As counsel for General Counsel notes, employees Fertig and lannuci, al- though not named in the Union's September 8 letter, were also offered reinstatement. 41 1. L. Alger 4. M.J Fazzmo 2. Betzner 5. Izzo 42 3. Dean 6. Tierney 1. Pace 2. B. Alger 3. Adorn that they had been permanently replaced . Thereafter, at various times subsequent to September 16, Respondent of- fered 18 of these 25 employees reinstatement 44 The principles applicable to the reinstatement of strikers upon their unconditional applications to return to work are clear. "Unfair labor practice strikers are entitled to rein- statement with'backpay, even if replacements for them have been made." N.L.R.B. v. Sunrise Lumber & Trim Corp., 241 F.2d 620, 625 (C.A. 2, 1957), cert. denied 355 U.S. 818 (1958)., And, as the Court stated in Retail Store Union v. N.L.R.B. 80 LRRM 3244 (C.A.D.C., 1972); The law is clear that striking employees may request reinstatement collectively through their union ... ; and that once a request is made, the obligation is upon the employer to offer reinstatement to those employees for whom there are available positions. s x s Prior to the decision of the Board in Laidlaw on June 13, 1968, it was a well settled rule, enunciated and applied by the Board, that when an employer perma- nently replaced an economic striker, he was under no obligation thereafter to treat that striker other than as a new applicant for employment. . . . Although he was not permitted to discriminate against a former striker on the basis of his prior protected activity .. . he was not obliged actively to seek out and to offer former strikers reinstatement in preference to other ap- plicants, or to accord rehired strikers their full former accrued rights and pay. Relying largely on the Supreme Court's opinion in N.L.R.B. v. Fleetwood Trailer Co., 389 U.S. 375, 66 LRRM 2737 (1967), the Board in Laidlaw overturned this rule, and held that former strikers. although not entitled to reinstatement in pref- erence to replacements permanently hired during the strike, are entitled to offers of reinstatement to vacan- cies resulting from the subsequent departure of perma- nent replacements; and they remain so entitled until they have obtained "other regular and substantially equivalent employment." [Citations omitted.] And, as the Court noted in International Union, United Auto- mobile Workers [Udylite Corp.] v. N.L.R .B. 455 F.2d 1357, 79 LRRM 2031, 2039 (C.A.D.C., 1971): Even assuming that the strike could be characterized as economic, the burden of establishing the defense that 43 1. Buzzin 9. Gaura 2. Novicki 10 Jones 3. Vaicuhs 11 O'Conner 4 Abbattello 12. Reynolds 5 D Alger 13. Richards 6 Conroy 14. Sewell 7. L. Fazzino 15. Smith 8. Gargiullo 16. Laroqcue 44 The 18 would include the 16 employees named supra, fn. 41, and Pace and B. Alger named Supra, fn. 40. Six employees,-L Alger, Betzner, Dean, M.J. Fazzino, Izzo, and Adorno-were denied reinstatement because of the alleged misconduct . Tierney was, as noted, previously discharged. Whether these employees were properly denied reinstatement is discussed infra, see. VI. 738 DECISIONS OF NATIONAL LABOR RELATIONS BOARD unreinstated strikers are no longer necessary to the company rests with the employer. And see H. & F. Binch Co. v. N.L.R.B., 456 F.2d 357 (C.A. 2, 1972), and cases cited. Counsel for General Counsel argues that Respondent violated Section 8(a)(1) and (3) of the Act by failing and refusing to reinstate the strikers because they were allegedly unfair labor practice strikers. In any event, assuming the employees were engaged in an economic strike, counsel for General Counsel argues (brief, p. 120) that Respondent vio- lated Section 8(a)(1) and (3) by "failing and/or refusing to immediately reinstate most, if not all, of the 25 upon their applications of September 8 . . ." and by thereafter delay- ing reinstatment and/or otherwise failing to do so when vacancies arose. . . °°45 Counsel for Respondent argues (brief pp. 185-188) that the employees were engaged in an economic strike and the Employer's "refusal to reinstate strikers after the uncondi- tional request to return to work was based upon legitimate and substantial business reasons." Respondent asserts, inter alia: At the outset of the strike, the Employer commenced hiring new employees to provide adequate coverage for its patients. In so doing, the Employer did not, in most cases, hire an individual to replace a particular striker. To the contrary, the Employer complied with State regulations concerning the staffing of nursing homes and its actions were directed toward hiring a sufficient number of new employees for each shift, whose total hours worked per week equalled or corresponded to the total hours previously worked by the striking employ- ees. s s * s As the strike progressed month after month, the facility underwent major changes in its patient bed capacity and licensing . The facility received a new license and expanded its operations from the 120 beds it had prior to the strike to 195 beds. . . . Concomitant with this substantial increase in the number of patients, the Em- ployer supplemented its personnel, as it was required to do under State law, and hired additional employees for each shift. Respondent further argues: Under State law, a 195 bed facility was required to employ 20 nursing personnel , either aides , LPNs or RNs, on the first shift . . . ; 13 nursing personnel on the second shift . . . ; and 10 nursing personnel on the third es The complaint, as amended, named 28 striking employees as discrimi- natees. Counsel for General Counsel acknowledges in his brief (p.1 12) that employees Donahue and Slopka were offered reinstatement prior to or shortly after September 14, and that the Employer 's letter of September 14 to Ber- nard went "unclaimed ." General Counsel moves to withdraw the names of Donahue and Stopka from the complaint and I grant his motion. As for Bernard, General Counsel asserts that Respondent 's subsequent refusal dur- ing October to hire Bernard on the third shift as requested , was unlawful. This contention is discussed infra, V, D. shift.... On the date Shepard received the Union's letter . . . requesting reinstatement . . . the Employer more than amply met and complied with the State regulations.46 Respondent explains: In making its reinstatement offers the Employer relied on several factors, the most important of which was business need. The other factors were the type and quality of work performed, shift, seniority, number of days and hours worked per week, and whether the employee had obtained substantially equivalent work elsewhere... . The relevant evidence is discussed below. B. The Expansion of the Nursing Home; the Availability of Unit Jobs Respondent acknowledges that its "facility received a new license and expanded its operations from 120 beds it had prior to the strike to 195 beds..... At the representa- tion proceedings conducted on April 13, Donovan testified in part as follows: Q. You testified that, as to the expansion of New Fairview Hall, you indicated how many new employees were needed. A. Approximately 45. Q. What did you base that determination on? A. On the ratio of common employees plus the addi- tional area. Q.... I want to know what the elements were that went into that decision. Let us take it department by department. Let's start with nursing staff. A. We have an additional 75 beds and therefore we will have to staff as if it were 90 because the State of Connecticut only recognizes a nursing unit of 30 beds. As a result any fraction thereof you must use the near- est multiple. Q. What are the implications of that? A. We will staff as if we have 90 beds. Q. What are the implications of that ... ? A. It means we will have at least nine employees on the first shift. Q. As far as nursing aides? A. Yes. It would be 1 to 15, 1 to 20 on the following shifts, the ratio. Q. I don't want the ratio. I want the numbers. A. . . . Minimum staffing in the nursing situation would be 20 people. Q. . . . you said nine on the first shift.... There is a minimum requirement on the second shift of what? A. 1 to 15. 46 Respondent claims that on the first shift 22 aides were employed, which included 3 persons employed prior to May 6 who did not strike. The remain- ing 19 employees were assertedly permanent replacements. Further, on the second shift, 12 aides (including Dusablon-an employee hired prior to May 6 who worked during the strike) were employed . On the third shift , nine aides were employed on a permanent basis. See Resp. Exh. 81-86. NEW FAIRVIEW HALL CONVALESCENT HOME 739 Q. That is how many employees for those two shifts? A. 15. Q. And the last shift? A. 1 to 20. Q. That is basically the nursing staff of full-time employees . That includes nurse's aides? A. Yes. Q., That includes RNs and nurses' aides? A. Yes. Q. What is the requirement or breakdown between those different categories? A. That is where it goes 1 to 30, 1 to 45. On the first shift we have to have a licensed nurse for every 30 patients. You have to come up with three nurses on that situation. Q. One nurse for 30 patients? A. Yes. Q. In the next shift. A. It would have to be one for every 45 patients. So you could actually end up with two nurses there. Q. And the other one? A. On the last shift it's 1 to 60 so you have to come up with two. * * * * Q. Is it correct to say that you would have to have approximately 12 nurses' aides. A. Yes. In a 24-hour period. Q. How about the kitchen? Do you need additional personnel, irr the-kitchen? A.. Yes: Q. How many would you need? A. Two or three at the least. Q. On what would you base that calculation con- cerning food service people? A. Additional food and additional preparation. Q. What about laundry?' A. Additional people'there also. Q. How many? A. One or two. Q. How many do you calculate you would need in maintenance? A. Two. Q. Housekeeping? A. Two. Q. If my mathematics are correct that would mean 'approximately a total of 21 employees not counting supervisory personnel. A. This is seven days a week we have to cover these shifts. Q. Am I correct in saying 21 employees? A. I would say no. That would be the number of employees you would need to cover one day and we cover seven days a week. Q. That makes up the full complement of 40 to 45? A. When I said 40 to 45 I was talking about addi- tional people. This is what I mean. You cannot say this may be. This is what I mean. That is what you need on a particular day for people who do not work seven days a week. , * * * Q. . . . How do you arrive at the figure of 40 to 45 for the entire week period? A. It's figured by the ratio. Q. I'm asking you to tell me what is the basis for the determination. A. Generally the part time people and the full time people. It's a fairly constant ratio. Q. So you have 21 full time and 21 part time? A. Yes. Moreover, Shepard -testified: Q. When were you licensed for the full 75 beds? A. For the full 75 beds, the last part of the license came I think in August [1971]. It should have been the end of August. Shepard also testified: " . . . the State [minimum] re- quirements are for RN's and LPN's and nurses' aides... . There are no State minimum requirements [for] kitchen, maintenance, laundry, housekeeping at all ...." Shepard admitted that "we do try to stay over the minimum"; "we try to stay above the State minimum"; and "during most weeks we had above the minimums" Further, Shepard tes- tified: " ... By May we maybe had 125 patients or so ," and, as of about September 8, "somewhere in the neighborhood of 185.... " 47 Shepard acknowledged that the facility needed about 45 employees within the unit to service the additional beds. On the record before me, I find that on March 1 there were approximately 58 unit employees; on April 13 (when the representation hearings were held) there were about 63 unit employees; and on May 6 there were about 65 unit employees. I find that Respondent reasonably anticipated at the representation hearings that it would need approxi- mately 40 to 45 new unit employees to meet its increase of 75 beds and, consequently, the total number of unit employ- ees needed for the expanded facility at all times material ranged from about 103 to 108. Based in part upon, Respondent's claimed replacements (see Resp. Exh. 81-86), I find that as of September 14 the total unit complement was 47 As discussed in section III, B, supra, on March 1 through 5 there were some 58 employees in the unit . On April 1, there were approximately 61 employees in the unit . And, by May 6, there were approximately 65 employ- ees in the unit . Shepard acknowledged that there was "a greater need on September 8 than on May 6" for unit personnel 740 DECISIONS OF NATIONAL LABOR RELATIONS BOARD approximately 67, including some 57 alleged permanent re- placements and 10 prestrike employees on the payroll. Fur- ther, I find that there were 48 strikers named in the Union's September 8 letter plus Iannucci and Fertig, or 50; there were 25 offers of reinstatement (including 5 maintenance men who admittedly had not been permanently replaced); there were some 6 unaccepted offers; and 19 strikers accept- ed offers. Consequently, excluding the 6 strikers allegedly guilty of misconduct and Tierney, there were 18 strikers available for reinstatement. I find that Respondent needed some 103 to 108 unit employees during the pertinent period; Respondent em- ployed as of September 14 some 67 unit employees; there were approximately 36 to 41 positions available; there were 25 offers; there were about 11 to 16 additional vacancies; there were some 6 vacancies created by unaccepted offers; and, further, there were approximately 17 to 22 existing vacancies as of September 14.41 Shepard claimed, inter alia, that Respondent in fact did not hire 40 to 45 employees to cover the home's additional beds. He claimed that the 40 to 45 figure "was based on the best estimate one could make at the particular time." He claimed: "We did not open up the laundry and did not need the additional employees there"; "We ended up hiring more fulltime employees than we did part-time employees"; and "we decided we were spending too much money and should cut back a little...." I do not credit these assertions. As for the alleged change in laundry operations, the credible evidence of record (discussed below) shows that Respon- dent used a larger complement of laundry personnel after the strike than before. As for the general assertion that management decided to "cut back a little" because we "were spending too much money," Shepard claimed that "It's very hard to give you an exact date [when this decision was assertedly made]." He claimed that "It was near the end of the summer , which would be around the time the strike ended." He added: "It was felt our payroll was a little bit high and we should find ways to cut back a little." However, as the record shows, Respondent continued to actively hire new employees to meet its additional staffing requirements as well as reinstating a number of strikers. As noted, Shep- ard acknowledged that there was a greater need for unit personnel when the strike ended. And, as Respondent ac- knowledged prior to the strike, the ratio of "part-time peo- ple and full-time people [is] a fairly constant ratio" at the home. The record shows that the total complement of full- time and part-time unit personnel had remained fairly con- stant prior to the strike and prior to the substantial expan- sion which took place at the home. In sum, I do not credit management's asserted reasons for limiting and delaying its offers of reinstatement. (The evidence pertaining to the various offers of rein- statement is discussed infra.) 48 Computed differently, there were 67 unit employees on September 14; there were 25 offers by September 14; there was an alleged total need of 92 employees ; 6 offers were not accepted ; and the total unit complement was 86. Subtracting 86 from the needed unit -complement of 103 to 108, there were some 17 to 22 existing vacancies. C. The Evidence Pertaining to Respondent's Offers to 18 of the Remaining 25 Employees I find that Respondent offered reinstatement to the fol- lowing 18 employees on or about the dates indicated: Abbattello, Hkpr.-12/13 Alger, Brenda, Aide-11/29 Alger, Debra, Aide-11/29 Buzzin, Aide-11/12 Conroy, Aide-11/17 Garguilo, Dishwhr.-Early Oct. 71 Gaura, Laundry-12/6 Jones, Aide-12/28 Novicki, Aide-11/12 O'Connor, Aide-9/29 Pace, Aide-11 / 15 Richards, Hkpr.-12/8 Smith, Hkpr.-12/7 Vaicuilis, Aide-I 1/ 12 Fazzino, Lois, Aide-9/23 LaRocque, Tray Girl-Early Oct. 71 Sewell, Utly. Kit.-9/30 Reynolds, Aide-9/21 The evidence pertaining to these offers is summarized below. 1. Vacancies in laundry and Respondent 's failure to offer Gaura and others immediate resinstatement Respondent acknowledged that an increase in beds would cause a need for more laundry workers. Respondent, however, claimed that it declined to offer striker Gaura reinstatement because of its lack of need caused by a change in the laundry operations. However, Respondent used a larger complement of laundry employees after the strike commenced than existed prior to the strike. Employee Betty Young was transferred to the laundry from a nurse's aide position about August and (according to payroll records) two workers-Adams and Seymour (admittedly not perma- nent replacements)-worked in the laundry on the weeks ending September 15 and October 16, respectively 49 Ac- cordingly, I find that there was a need for Gaura or another eligible striker in the laundry prior to December 6, when the offer Gaura was made. 49 Further, Respondent offered striker Arabo a position in the laundry about September 14 and she did not accept it. Respondent also temporarily assigned Steve Boecker from the kitchen to the laundry from about Septem- ber 17 through October 22. Diane Boecker was temporarily assigned to laundry during the week of October 9. Respondent transferred Mulvaney from housekeeping to laundry during the week of October 9. In addition, Respondent recalled laundry employee Iannucci to a job in the kitchen. Kitchen jobs were unskilled. Respondent had a number of vacancies in the kitchen prior to December 6 which could have been offered to Gaura. Thus, Donohue refused a dishwasher's job prior to September 14. Dishwasher Megliaro was hired about September 13. Suraci started work as a pot washer on September 18. Suraci's application indicates that he was hired September 10. NEW FAIRVIEW HALL CONVALESCENT HOME 741 2. Vacancies in kitchen a. Megliaro Respondent hired Megliaro (a nonstriker), according to her application„ on September 13. I find that Megliaro was hired for Garguilo's dishwashing job (see V, E, infra). Re- spondent did not first offer this job to Garguilo or any other striker.50 b. Suraci I find that Suraci (a nonstriker) was hired on September 10 and first worked on September 18 as a pot washer. This job was not previously offered to any of the strikers. This position was unskilled and could have been offered to other strikers, including Gaura. c. Donohue About September 14, striker Donohue refused an offer of reinstatement to his former dishwashing position. I find that Respondent did not thereafter offer this job to one of the strikers (including kitchen employees) but delayed until about early October when it offered the job to Gargiulo. (See V, E, infra.) d. Fiore Respondent claims that Fiore (a nonstriker) was em- ployed as of September 8 as a pot washer. Respondent claims that Fiore'is a permanent replacement. However, I find that Fiore was a temporary summer employee accord- ing to the notations on his application. Respondent has not shown any change in that status at any time pertinent here. Faizino was reinstated September 23 and Reynolds Sep- tember 21. b. Israel and Contenza I find that first shift aides Israel and Contenza (nonstrik- ers) were summer or temporary employees about September 14. Contenza's application indicates, inter alia, that she would work until February when she planned to enroll in LPN school (Licensed Practical Nurse). And, Israel's appli- cation states that she was hired for summer employment. It was never established that Israel's status changed at any time material herein. c. Mullen I find that aide Mullen (a nonstriker) was hired by the home on a temporary basis. Thus, according to Shepard, Mullen "stayed only a brief period of time. . . ." Mullen stayed at the residence of Supervisor Lane and admittedly only worked "a short period of time.. . ." She was "recom- mended" to Shepard by Daniel Donovan. I find that Mullen terminated on October 18 to return home, and her vacancy was not filled by a striker. d. Couture, Bryant, and Matchutas Employee Couture was reinstated on September 15 and quit the same day. I find that Respondent thereafter made no timely offers to remaining strikers to fill her job. Employ- ee Bryant was terminated on September 16. I find that Respondent thereafter made no timely offers of reinstate- ment to strikers to fill that job. And, Matchutas terminated her employment on September 17. I find that Respondent made no timely effort to offer reinstatement to fill this va- cancy. 3. Vacancies for nurse's aides a. Strikers Reynolds and Lois Fazzino Shepard testified: ... we sent out initially six letters of reinstatement to people on the second shift. Those letters were dated on September 14. Within a week of the mailing of those letters, it came to our attention that . . . we had sent out the wrong letter to Mrs. Lois Fazzino and Mrs. Lillian Reynolds and through phone calls and addi- tional letters to them, they were hired back the follow- ing week... . Later, Shepard testified that striker Lois Fazzino "called us and we were about to call her . . . and [we] asked if she could come back. . . ." Respondent's records show that so Respondent admitted that the Union 's letter of September 8 "could very well have been delivered" to the home by September 10. I note that Shepard previously had received individual applications from employees and was otherwise aware that the strike had ended by September 8. Although Shepard assertedly did not read the Union 's September 8 letter until Septem- ber 13, I find that it was received at the home by September 10. e. Blaine and other alleged trainees for Golden Hill Blaine was hired and started work on September 16 as a third shift aide. Shepard testified that Blaine "was hired as a nurse 's aide on the third shift. She was hired as a trainee for the Golden Hill Home and would train at New Fairview .." Blaine admittedly never went to the Golden Hill Home and she performed work that normally would have been performed by striking aides. Shepard testified that "the work [persons like Blaine] were doing was" "basically the same work" "the strikers would have done if they came back."5t Respondent needed and utilized Blame and the other new aides at New Fairview; their later transfer to Golden Hill 51 A number of other persons were hired during the pertinent period who, according to Shepard, we "were hoping . would eventaully transfer down to Millford " Shepard could not recall the people hired to tram for Golden Hill, the other nursing home Shepard testified. at this particular time we needed additional people on the first shift- nurses' aides. We had reached the point where we had to hire an addi- tional aide or two. We were still considering the Millford home and we were hoping we could hire somebody who would eventually transfer down to Millford At that point that was not the most essential thing in our minds then. 742 DECISIONS OF NATIONAL LABOR RELATIONS BOARD was speculative; none were ever transferred to Golden Hill; they performed the work of strikers who were not reinstat- ed; and various of their applications made no reference to Golden Hill (i.e., Demaio, Phelps, Soares, and Blaine). In sum, I find that Blaine and the various other new aides who were allegedly hired for Golden Hill were, at best, tempo- rary employees performing the jobs of strikers who had not been reinstated. f. Conroy Shepard testified that "We didn't call [striker Marie Con- roy on September 14] because we called her out of seniority. We considered her to be a very poor employee.... " 52 Conroy had started working at the home in May 1969. Conroy credibly testified that she had never been criticized or reprimanded by her supervisor, Dennison. I do not credit Shepard's asserted reason for delaying an offer of reinstate- ment to employee Conroy. g. Heinig I find that Heinig, a male aide, was hired the week of October 3 at the same rate paid to female aides. Shepard acknowledged that Heinig performed substantially the same work as the female aides. Strikers were not offered this vacancy. D. Cynthia Bernard Cynthia Bernard was offered reinstatement on September 14. Her letter went unclaimed and was returned to Respon- dent. Director of Nurses Bosak testified that thereafter dur- ing October she "called and offered [Bernard] reinstatement and [Bernard] said she had another job." Elsewhere, Bosak testified: There was several conversations that I had with her over the phone because she called me back at least two times after I called her about other questions. Bosak acknowledged that Bernard "asked if she could go on the 11 to 7 shift." Bosak said to Bernard: "We had another girl who had not been called yet. Girls that were on the 11 to 7 shift, I had to offer them the positions available on that shift first." Bosak acknowledged that she probably did not call anybody on the day shift "to take the place of Cynthia Bernard." I find that although Respondent had vacancies on its third shift, it refused to hire Bernard on the third shift or consider her request for future vacancies.53 And, Re- 52 Shepard asserted that "Conroy didn 't perform her duties as well as we thought she should have"; "She tried very hard to do just as little work as she possibly could ...."; and "she came to work looking like a very untidy person." 531 find that Respondent , both prior to and subsequent to the strike, transferred employees between its departments . Many of the unit positions require little or no skill. Thus, employees were transferred between kitchen and laundry; laundry and aide; housekeeping and laundry. Recalled laun- dryman Iannucci was assigned to the kitchen. Further, reinstatement could be offered to strikers for vacancies on different shifts then worked before the strike . Nevertheless, Shepard testified: Q. I'm talking about the shifts. Was any employee offered a job on spondent failed to offer the job declined by Bernard to another aide. E. Myrtle Gargiuio Counsel for General Counsel argues in his brief (p. 115) that "notwithstanding the fact that Respondent otherwise violated the Act by failing to grant immediate reinstatement to Gargiulo and/or by delaying same, Respondent further violated Section 8(a)(1) and (3) by its failure to accord her proper reinstatement and its subsequent discriminatory dis- charge of her." Management's treatment of Gargiulo prior to the strike is discusses supra, section II, H. She started working for Respondent as kitchen help during 1968. Prior to the strike she worked about 4 hours a day 5 days a week. At the time, she serviced only one meal and the home had substantially fewer patients than after the strike. As stated in section II, H, supra, I discredit management's asserted reasons for withholding Gargiulo's pay raise before the strike and find that management told her that she "wouldn't get a pay raise as long as this union stuff was going on" and withheld her raise for this reason. Gargiulo participated in the strike and, according to the testimony of Brown (which testimony I credit), the strikers used Gargiulo's home as "kind of informal headquarters . . ." After the strike ended, management-although it assertedly regarded Gargiulo as slow and an otherwise un- satisfactory employee-offered Gargiulo about early Octo- ber reinstatement to a dishwashing job requiring the employee to work twice as many hours each day and per- form a substantially increased workload. Thus, Gargiulo's new job required her to service two meals and substantially more patients. Gargiulo credibly testified: ... when I returned to work, Mr. Distasio told me that I was to get through at 8 o'clock at night. I was to have all the dishes done. The first night I didn't get through till 9:30. The next morning Distasio came to me and he had written on a piece of paper that I did not get through in time, that I had made some other girls stay over. He asked me to sign it. I refused. Further, according to Gargiulo, she did not get through at 8 p.m. on a later occasion, and the "next morning he [Dista- sio] came and . . . told me that I had left dirty dishes." 54 Gargiulo was discharged about 2 weeks later on October 21. Carmen Megliaro was hired for the kitchen during Sep- tember.55 Distasio testified: another shift? A. No. Shepard acknowledged that after the strike ended Respondent "ran ads" in the newspaper for "licensed help and unlicensed help." In addition, Respon- dent in the past had operated with a reasonably constant part-time , full-time complement . Management bypassed both part-time and full-time strikers when it hired new employees in lieu of offering strikers reinstatement. 54 Gargiulo also credibly testified that she had seen an advertisement by Respondent for tray girls . She asked Distasio , without success, for a job of setting up trays. Distasio , she credibly testified, "had promised me [that] job before . . . the signing of the card and the things for the union." 55 Respondent 's records indicate that Megliaro first started working on September 14 and assertedly. was a permanent replacement . And, Distasio acknowledged that "as of September [1971] ... there was a greater need for NEW FAIRVIEW HALL CONVALESCENT HOME 743 Q. Mr. Distasio,,isn't it a fact that she [Megliaro] in substance took Myrtle Gargiulo's job, the one Myrtle had prior to the strike, the same hours as a dishwasher, ... substantially the same? THE WITNESS : Well, she filled the . position. Q. In other words, she was working after she was hired substantially the same hours that Mrs. Gargiulo worked before? A. Yes. Under the circumstances , I am persuaded that Respon- dent-in addition to its failure to grant Gargiulo immediate and timely reinstatement-did not reinstate her to her f or- mer or a substantially equivalent position . I find that in- stead Respondent, in offering Gargiulo a more onerous job, was motivated in substantial part by its purpose to get rid of another union adherent.56 F. Conclusion In sum, on this record, I find and conclude that as of September 14 Respondent failed and refused to immedi- ately reinstate the 18 and thereafter delayed reinstatement to the 19 (including Bernard) when vacancies arose; and that Respondent, in refusing and delaying reinstatement, was motivated in substantial part by a purpose to dissipate the Union's majority status which was made clear to Re- spondent before and during the strike. As for Gargiulo, I find and conclude that Respondent also did not reinstate her to her former or a substantially equivalent job, assigned her a more onerous job and discharged her because she had engaged in protected activities. VI. DISCUSSION A. Interference, Restraint, and Coercion Section 8(a)(1) of the Act makes it an unfair labor prac- tice for an employer "to interfere with, restrain or coerce employees in the exercise of" the rights guaranteed them in Section 7 of the Act. The latter section provides that em- ployees "shall have the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to en- gage in other concerted activities for the purpose of collec- tive bargaining or other mutual aid or protection, and shall have the right to refrain from any or all such activities ...." The credited testimony summarized in section II, supra, and discussed below, establishes that the Employer, in response to the Union's organizational drive, embarked upon an extensive antiunion effort calculated to deprive the kitchen employees" than there was previously. 561 credit the testimony of Gargiulo stated above. I do not credit Distasio's claims that Gargiulo left his kitchen in "shambles" and "screwed up everything." Instead, I find this was mere pretext Further, I note that Respondent could have given Gargiulo the tray girl job as previously prom- ised. Such a job required no special skill or proficiency and, therefore, could be performed by a dishwasher. employees of "the complete and unhampered freedom of choice" guaranteed them in Section 7 of the Act. N.L.R.B. v. Link-Belt Co., 311 U.S. 584,E 588 (1941). 1. Director of Nurses Boecker As found in section II, C, supra, during late February Respondent's Director of Nurses Boecker entered a patient's room where employee Pace was working and inter- rogated Pace whether she "knew anything about the girls wanting a union...." Pace, although a union supporter, claimed that she was unaware of the organizational drive. Boecker then informed Pace how "dissappointed" Boecker was and, at the same time, admonished Pace that if the Union came in, " . . . you'd probably be eliminating your coffee break...." Also during late February, Boecker confronted employee Dean at the nurse's station and ap- posed Dean: "I know you heard about the cards going around and people wanting to join a Union." Although Dean claimed that she. was unaware of the campaign, Boecker asked the employee: ". . . if they come up to you and ask you to sign a card will you please let me know." Dean agreed that she would so inform Boecker. Subsequently, during late February, as found in section II, E, supra, Boecker told employee Nugent in the presence of coworker Dean (while the two employees were working on a patient), "I know you [Nugent] know about the Union trying to get in and the girls wanting to join." Nugent claimed that she too was unaware of the campaign. Boecker then asked Nugent: ". . . if they come up to you and ask you to sign a card, would you? " Nugent assured Boecker: "you know me better than that." Nugent in fact signed a union card on February 24. Thereafter during March, as found in section II, K, supra, Boecker similarly confronted employee Tierney at work and apprised Tierney that Boeck- er "knew that [the employees] were trying to get a union in the Home" and that the employees would be "sorry"; "you won't have a half-hour lunch period any more if the union got in and you won't have a 15-minute coffee break." As found supra, section II, N, Boecker interviewed em- ployee Linda Alger during early April in Boecker's office. Boecker questioned Alger whether Alger "had heard any- thing about the Union" and what Al'ger's "opinion of it was." Alger told Boecker that she "didn't know really enough" about it "to have any sort of opinion." Boecker asked Alger, "if you find out anything that you think might be helpful to me [Boecker], I wish you would tell me." And, subsequently during late April, as found supra, section II, K, Boecker faulted employee Novicki because the employee had protested that she was "hired as a nurse's aide and not to mop floors." During this conversation, Boecker asked Novicki: "Do you think the Union is worth going through all this trouble." Novicki, in response, related her various grievances and complaints to Boecker. Boecker told No- vicki that she, Boecker, "would get after her nurses and see what could be done about the problems." Boecker thereaf- ter was observed walking over to speak to Shepard.57 I find and conclude that Supervisor Boecker, by the fore- 57 As noted supra, fn 10, earlier during the summer of 1970, Boecker told a group of assembled employees that "they didn't want to hear any more talk Continued 744 DECISIONS OF NATIONAL LABOR RELATIONS BOARD going conduct, violated Section 8(a)(1) of the Act as alleged. Boecker's unwarranted attempts to pry into employee union sympathies through such interrogations and solicitations, coupled with management's demonstrated opposition to unionization and threats of reprisals, constitute the kind of coercion and restraint proscribed by Section 8(a)(1). See generally N.L.R.B. v. Gladding Keystone Corp., 435 F.2d 129, 132-133 (C.A. 2, 1970) (and cases cited).58 Respon- dent argues in its post-hearing brief (pp. 149-153) that the "allegations in the second amended complaint pertaining to purported misconduct in late February 1971 should be dis- missed because all such allegations are barred by the six month statute of limitations set forth in Section 10(b) of the Act." 59 The initial charge was filed herein on May 7, 1971. That charge generally alleges , inter alia, that the Employer "has engaged in and is engaging in unfair labor practices within the meaning of Section 8(a), subsections (1) and (3) and (4) " of the Act. The charge specifically alleges Tierney's discharge as unlawful. Thereafter, on August 30, 1971, the second charge was filed generally alleging viola- tions of Sections 8(a)(1) and (5) of the Act. That charge refers to, inter alia, Respondent's conduct "designed to de- stroy or dissipate the [Union's] majority status.... " A third charge was filed on October 7, 1971, generally alleging violations of Sections 8(a)(1) and (3) of the Act, referring specifically to the events attending the reinstatement of strikers. Under the circumstances, I reject Respondent's contention. The initial charge sufficiently charges Respon- dent with violations of Section 8(a)(1). See , e.g., North Amer- ican Rockwell Corporation v. N.L.R.B., 389 F.2d 866, 870-871 (C.A. 10, 1968); Kansas Milling Company v. N.L.R. B., 185 F.2d 413, 415-416 (C.A. 10, 1950). Further, all three charges are related since they concern conduct arising from the same course of events and Respondent was fully ap- prised of these various related incidents by specific allega- tions in the consolidated complaints. See N.L.R.B. v. Fant Milling Company, 360 U.S. 301 (1959); N.L.R.B. v. Central Power & Light Company, 425 F.2d 1318 (C.A. 5, 1970). In addition, all such misconduct, as found herein, was fully litigated at the hearings. Accordingly, Respondent's 10(b) argument is rejected6° of a union because it would mean [the employees' ] termination ." I have, as noted, relied upon this testimony for background purposes only. ss In this context , I also find and conclude that Boecker was attempting to solicit and adjust employee grievances . (And see Supervisor Lane's related conduct, infra, section VI, A, 3. Management's attempt to solicit and adjust employee grievances while conducting a vigorous campaign against unioni- zation is, under the circumstances , coercive, Cf. N.L.R.B. v. Eugene Yokell, d/b/a Crescent Art Linen 387 F.2d 751, 755 (C.A. 2, 1967); Texaco, Inc. v. N. L. R. B., 436 F.2d 520, 525 (C.A. 7, 1971). 59 Respondent cites allegations pertaining to Boecker 's conversations with Dean and Pace (discussed above) and Greenwood's conversation with em- ployees (discussed infra). Respondent also attempted to strike employee Pace's testimony per- taining to the above 8(a)(I) violations because of a claimed variance in the date of the alleged conduct and in the date as testified . This variance, in the context of like and related allegations against Boecker during the same general period, cannot be deemed to be substantial . In any event , the matter, was fully litigated at the unfair labor practice hearings . N.L.R.B. v. Puerto Rico R a y o n M i l l s , Inc., 293 F.2d 941, 947-948 (C.A. 1 , 1961), and the Respon- dent "understood the issue and was afforded full opportunity to justify ... " its conduct . N.L.R.B. v. Mackay Radio & Telegraph Co., 304 U.S. 333, 349- 350 (1938). Respondent 's related contentions with respect to the testimony concerning the Boecker-Nugent interrogation are rejected for the same rea- sons. 2. Daniel Greenwood As found in section II, C, supra, Daniel Greenwood was present at the home during late February. While assisting in a phase of construction work then in progress, Greenwood "overheard" a "group of girls" "talking about the union." He "walked over" and said: What is this I hear? . . . What the hell do you want a union in here for? They told him they were dissatisfied and nobody would listen to them. . . . [Greenwood] said, "What do you mean nobody will listen to you? Why don't you talk to Dan Donovan? He runs the place. Under the circumstances, I do not find and conclude that Greenwood's isolated remarks to the employees were coer- cive. Consequently, it is unnecessary for me to determine whether Respondent was otherwise responsible for Greenwood's remarks 61 3. Shift Supervisor Lane As found in section II, E, supra, on the evening of March 1, Shift Supervisor Lane questioned employee Pope "what the button was for" which Pope was then wearing. Pope explained to Lane that the employees "had come in that day to ask for recognition." Lane then asked Pope if Pope "had been with them when they came in." Lane also asked Pope if Pope "knew what [she] was getting into." Lane threatened Pope "that the Company wouldn't like it"; that the employ- ee "was taking a chance with [her] job"; and that "You will all be fired." Lane, at the same time invited Pope "to go to Mr. Shepard and present him with [the employees'] prob- lems. [They] would get more that way than [they] could through the Union." 62 As found in section II, J, supra, Shift Supervisor Lane warned employee Izzo during early March "that Mr. Shep- ard wanted to get rid of two people on this night shift [and] one is Joyce Jones." 63 Lane, at the same time, stated: "Well, now, you know with this union, they could find reasons to get rid of" Jones. On another occasion, Lane quizzed Izzo at work about a Union meeting held earlier that day.Lane asked Izzo, "Did you go. . . " and "why do you want a union? " Izzo then related her grievances and complaints to Lane. Lane warned Izzo, "You can be fired for this.... " 64 In addition, Lane warned Izzo that " .. . This stuff is going to get everybody fired." Lane asked Izzo: "Why don't you go to Mr. Shepard with your problems instead of the Union...... Izzo refused. And, on the eve- ning before the strike, Lane warned Izzo that Donovan will "put a lock on the door before any union gets in here." 61 Greenwood was an uncle of Daniel Donovan and, at various dates, had been in charge of construction work at the home and had performed like and related services for Daniel Donovan elsewhere. 62 Lane talked to the employees about the Union "quite often." Lane warned the employees that "the Company would be giving [them] a hard time ... and . . . would never stand for a Union . . . never consent to it or give [the employees] an election." 63 Jones had special permission to report for work 30 minutes late each evening. Lane told Izzo "to talk to Joyce Jones about coming in at 11:30 pm" 6o Lane admonished Izzo that the Union has a "squealer" and "this union is going to let [Izzo] be fired." NEW FAIRVIEW HALL CONVALESCENT HOME 745 I find and conclude that Supervisor Lane coercively inter- rogated employees, solicited employees to adjust their griev- ances directly with management in lieu of engaging in protected union activities, and threatened employees with discharge and other reprisals for engaging in union activi- ties, in violation of Section 8(a)(1) of the Act as alleged. (See cases cited section VI, A, 1, supra.) "an attempt by management official to persuade work- ers to join another union." Since I'm the only one who spoke to you Thursday I must be the management official they're referring to. You know, as well as I do, that I never attempted to persuade you to join another union. Nothing could be further from the truth. I would never do this, nor would anyone else in management. I would be unlawful. 4. The speehes by Daniel Donovan and Shepard The speech delivered to the employees by Daniel Dono- van on March 4 is summarized supra, section II, F, 1. Dono- van made clear to the employees, inter alia, that he was "shocked" and "taken back" by the organizational effort; he "didn't think that outside representation was necessary"; "the Union people could make promises that [he] could not make"; and "the only way the situation could be resolved was if we had a democratic election.... " I find and con- clude that Donovan's speech is not violative of Section 8(a)(1) of the Act. The speech delivered to the employees by Administrator Shepard on March 5 is summarized supra, section II, F, 2. Unlike Donovan Shepard apprised the assembled employ- ees, inter alia, that the Union was "gangsters [who] liked to riot"; a "bunch of racketeers." And, as found, Shepard in effect made clear to the workers that if they had any prob- lems they should have come to management first and that management could get the employees a union. Under the circumstances, I find and conclude that Administrator Shepard's encouragement of employees during the cam- paign to abandon the Union and bring their problems di- rectly to management, accompanied by his assertion that management could get the employees a union, has a tenden- cy to interfere with the Section 7 rights guaranteed the employees. See N.L.R.B. v. Marsellus Vault & Sales, Inc., 431 F.2d 933, 937 (C.A. 2, 1970), and cases cited.65 Respondent argues (br. p. 134) that "the Employer's March 9, 1971, notice unequivocally dispelled the employ- ees' misinterpretation of the Employer's speeches and the Union's erroneous accusation of wrong doing." That March 9 notice (see section II, F, 3, supra), signed by Daniel Dono- van, stated in part: Last Saturday an article appeared in the New Haven Journal Courier concerning our current union situa- tion. The information in the article was obtained from the union. I don't intend to comment on every article the union puts in the paper. But a number of the state- ments were such out and out lies that I feel obligated to you to set the record straight. According to the article the union complained about ss Respondent's contention that Shepard 's statements to the employees are protected by Section 8(c) is without merit . As the Supreme Court stated in N.L.R.B. v. Gissel Packing Co., supra, 395 U.S. at 616-620: . an employer's rights cannot outweigh the equal rights of the em- ployees to associate freely, as those rights are embodied in Section 7 and protected by Section 8(a)(1) and proviso to Section 8(c). And see Irving Air Chute Company Inc. v. N.LR.B., 350 F.2d 176, 180 (C.A. 2, 1965). In the context of Respondent's other coercive conduct both before and after the posting of this notice , I find and con- clude that the language contained therein did not sufficient- ly "erase the coercive effect" of prior statements made by Shepard . See United States Rubber Company v. N.L.R.B., 384 F .2d 660, 663-664 (C.A. 5, 1967), and cases cited. 5. Food Service Manager Distasio As found supra, section II, H, Food Service Manager Distasio told employee Gargiulo during March that Gargiu- lo "wouldn't get a pay raise as long as this union stuff was going on" and Respondent withheld the employee's raise for this reason. I find and conclude that such conduct and accompanying statements are violative of Section 8(a)(1) as alleged. Cf. N.L.R.B. v. Dorn's Transportation Company, Inc., 405 F.2d 706, 715 (C.A. 2, 1969). Unlike in Dorn's, supra, this is "a situation where the employer had by public announcement specifically advised the employees [here, Gargiulo] that the union is causing them to lose a wage increase they would otherwise have received." Further, as found supra, section II, I, Distasio asked employee Lar- ocque during late April "if [she] had signed a Union card .. " and would she go on strike "if the girls went out." Distasio also asked Larocque "why" she wanted a Union.66 In the circumstances, I find and conclude that Food Service Manager Distasio's conduct was coercive as alleged. See N. L.R.B. v. Gladding Keystone Corp., supra.67 In addition, as found in section II, I, supra, Daniel Dono- van, Shepard, and Distasio visited the kitchen during late March and asked the various employees present "why they wanted a union." In the context of Distasio's coercive con- duct in the kitchen, management's demonstrated hostility to unionization and the nature of the interrogation by upper management, I find and conclude that this interrogation was coercive. See N. L. R. B. v. Gladding Keystone Corp., su- pra.68 " Although Distasio claimed that the purpose of his questioning was because "he was worried about staffing in the kitchen ," he never explained this to Larocque and his antiunion statements to Larocque and others go beyond this asserted purpose. 7 In this context , equally coercive were Distasio statements to employee Gaura that the employees were "very foolish"; they "were wasting (their] time" ; they "wouldn't get any more anyway whether (they] had a union or not"; if "they want a union they can have one ... but not that one. . (Supra, section 11, 1.) See N. L. R. B. v. Marsellus Vault & Sales, Inc., supra, 431 F.2d at 937. 611 do not regard the minor variation in dates between the pleadings and testimony with reference to this conduct as material . Likewise , although the complaint arguably fails to specifically charge Distasio with this interroga- tion, Distasio is charged with like and related misconduct, the matter was fully litigated and defended, and since Shepard and Donovan were also present at the conversation and charged with the misconduct, the failure to also name Distasio is inconsequential. 746 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 6. Shift Supervisor Dennison As found supra, section II, L, Shift Supervisor Dennison warned a group of assembled employees during mid-April that "if we did get the union in here we would lose ev- erything we had, such as [employee] benefits, . . . holiday time, . . . sick pay and whatever other kinds of benefits [the employees] had." I find and conclude that such statements violate Section 8(a)(1) as alleged. 7. Shepard's statements to employees As found supra, section II, N, during April employee Linda Alger was called into Administrator Shepard's office. There, in the presence of Director of Nurses Boecker, Shep- ard asked Alger, inter alia, if she "had heard anything about the Union." Alger stated that she didn't think it was fair for [her] to name people to him. . . " During this conversation, Boecker accused Alger of being "disloyal." During early May, Shepard similarly interrogated employee Stopka in his office. Shepard asked Stopka if she had "heard anything about the union? " Stopka said, yes. Shepard mentioned to Stopka that coworker Dean "was passing out union cards and talking about the union." Shepard then asked Stopka if Dean talked to Stopka "about the Union." Stopka did not answer this question. Shepard persisted but Stopka re- mained silent. During this same interrogation, Shepard ap- prised Stopka that "they usually hired people at $1.80 an hour, but since [Stopka] had experience he could probably get [her] a dime raise.... " I find and conclude that the foregoing interrogations by Administrator Shepard were coercive and unlawful. N. L. R. B. v. Gladding Keystone Corp., supra. 8. Management's response to the work stoppages and attendance by employees at the representation hearings in Boston As found in section II, D, G, and M, supra, unit personnel engaged in series of short-term work stoppages. The em- ployees, as planned in advance, left their duty stations and were joined by off-duty workers and union representatives in a confrontation with management. On various occasions, off-duty personnel and union representatives attempted to and did enter the Employer's property requiring manage- ment to seek police assistance. Respondent admittedly is- sued verbal and written warnings to both on-duty personnel who left their duty stations and off-duty personnel who entered or attempted to enter the premises. Thus, commenc- ing after the March 5 walkout and work stoppage, manage- ment apprised the employees, inter alia, that it "will not tolerate such conduct"; "repetition of this conduct would result in disciplinary action"; "Each employee who left her work station will be docked for the time"; and "If there is any repetition of this conduct, more severe disciplinary ac- tion will be taken." Administrator Shepard, as found in section II, M, supra, apprised employees on one such occa- sion: I called them all together and told them that, for those who had taken part in the first walkout the previous day, that was an immoral and illegal act, that we did not wish this to go any further and that if they took part in a second walkout we would consider disciplinary action.... [As] for those who took part in the second walkout . . . we would take disciplinary action if it occurred again and we would consider discharge. As for those off-duty employees who entered the premises to participate in these confrontations, Shepard apprised them, inter alia, that they were trespassing and should not do so again. Thus, Shepard told employee Betzner: I told her that she came into the building the day before ... she was trespassing on private property, that she was not on duty, and when she was not on duty we did not want her on the property. . . . And I told her if this occurred again we would summon the police and have her arrested for trespassing... . There were such confrontations and work stoppages, as noted above, on March 5 and 25 and April 14. And, as found in section II, G, supra, Union Representative Seelig warned Shepard during the afternoon of March 5 that man- agement "would have more of the same.... " Counsel for General Counsel argues in his brief (pp. 55-56): Irrespective of the otherwise protected nature of the employees' actions (so-called "walkouts") on March 5, March 25 and April 14, the upshot of Respondent's unlawful conduct which arose therefrom, in essence, was the broad and limitless manner which Respondent interferred with or otherwise sought to restrain the ex- ercise of Section 7 rights by its employees. However, Section 7 does not immunize all employment- related activities without regard to the means employed or the objectives sought. Thus, concerted activity has been held unprotected where the objective of the activity contra- venes the provisions or basic policies of the Act or the provisions of a related federal statute 69 or the means uti- lized involve major violence or misconduct,70 or are other- wise plainly "indefensible" 71 by all recognized standards "American New Co., 55 NLRB 1302 (1944) (strike to compel wage in- crease in violation of Wage Stabilization Act); Thompson Products, Inc., 70 NLRB (1946), vacated 72 NLRB 886 (1947) (strike to compel employer to violate Board certification); N.L. R.B. v. Brashear Freight Lines, Inc., 119 F.2d 379 (C.A. 8, 1940) (strike to compel employer to recognize minority union); The Hoover Company v. N.L.R.B., 191 F.2d 380, 385-389 (C.A. 6, 1951) (boycott to compel employer to recognize one union while representa- tion petition filed by another union was pending before the Board ); American Rubber Products Corporation v. N.L.R.B., 214 F.2d 47, 50-52 (C.A. 7, 1954) (strike to compel wage increase which would have violated W.S.B. regula- tions). 70N.L.R.B. v. Fansteel Metallurgical Corporation, 306 U.S. 240 (1939) (unlawful siezure of employer 's property); Southern Steamship Company v. N.L.R.B., 316 U.S. 31 (1942) (strike which constituted mutiny under criminal code); Victor Products Corporation, v. N.L.R.B., 208 F.2d 834 (C.A.D.C., 1953) (forcibly barring ingress to plant); Hart Cotton Mills, Inc., 91 NLRB 728 (1950) (assault with deadly weapon); Old Town Shoe Company, 91 NLRB 240 (1950) (breaking windows in nonstriker's home). 11 Harnischfeger Corp., 9 NLRB 676, 686 (1938). NEW FAIRVIEW HALL CONVALESCENT HOME 747 of conduct 72 Work stoppages which are partial, intermittent, or recur- rent have been held unprotected because they produce "a condition that [is] neither strike nor work." 73 Thus, the Board and the courts have deemed it an "indefensible" tactic for employees to refuse to work on the terms pre- scribed by their employer, and yet to remain on their jobs and thus deny employer the opportunity to replace them with workers who will accept these terms. International Union, U.A. W. v. Wisconsin E. R. Bd., 336 U.S. 245, 255- 256 (1949); N.L.R.B. v. Montgomery Ward & Co., 157 F.2d 486, 496 (C.A. 8, 1946); C.G. Conn Limited v. N. L. R. B., 108 F.2d 390, 395-397 (C.A. 7, 1939); Valley City Furniture Co., supra; Honolulu Rapid Transit Company, Limited, 110 NLRB 1806, 1809-10 (1954). Cf., N.L.R.B. v. Insurance Agents' International Union [Prudential Ins. Co.], 361 U.S. 477, 492-494 (1960). To countenance such conduct, the Board has said, would be to allow employees "to do what we would not allow any employer to do; that is, unilaterally determine conditions of employment" Valley City Furniture Co., supra, 110 NLRB at 1594-95. This exception to the broad guarantees embodied in Sec- tion 7 does not, however, authorize an employer to use the penalty of discharge to punish employees for engaging in a single , concerted work stoppage of limited duration in pro- test over working conditions. Cf., N.L.R.B. v. Washington Aluminum Company, 370 U.S. 9, 17 (1962); N.L.R.B. v. Plas- tilite Corp., 375 F.2d 343, 349-350 (C.A. 8, 1967); N.L.R.B. v. Buzza-Cardozo, 205 F.2d 889, 890 (C.A. 9, 1953), cert. denied 346 U.S. 923 (1954); N.L.R.B. v. Kennamental, Inc., 182 F.2d 817, 819 (C.A. 3, 1950); Electromec Design & Dev. Co., Inc., 168 NLRB 763, 1069 (1967); Wilder Finishing Co., 138 NLRB 1017, 1019-20 (1962). Rather, it is only when employees adopt a continuing strategy of work stoppages or refusals to perform assigned tasks that their activity may become "indefensible" and lose its protected status. As the Court observed in N.L.R.B. v. Blades Manufacturing Corpo- ration, 341 F.2d 998, 1005 (C.A. 8, 1965), upholding the right of an employer to discharge employees who staged three 1-day walkouts within a period of less than 2 weeks, it was "the repetitiousness of the intermittent walkouts within a short span of time" (emphasis added) that rendered the activity unprotected. See also International Union, U.A. W. v. Wisconsin E. R. Bd., 336 U.S. 245 (1949) (26 "special meet- ings" called during working hours by union over 5-month period); Honolulu Rapid Transit Co., Ltd., 110 NLRB 1806, 1809-10 (1954) (refusal to work weekends over 2-1/2 months period). Cf. First National Bank of Omaha v. N.L.R. 72 Underwood Machinery Co., 74 NLRB 641, 646-647 (1947), Elk Limber Co., 91 NLRB 333 (1950), and Farber Bros., Inc., 94 NLRB 748 (1951) (slowdowns); N.L.R.B. v. Sands Manufacturing Company, 306 U.S. 332 (1939), and W.L. Mead, Inc., 113 NLRB 1040 (1955) (strikes in breach of collective bargaining agreement ); N.L.R.B. v. Local 1229, International Brotherhood of Electrical Workers [Jefferson Standard Broadcasting Co.], 346 U.S. 464 (1953) (showing unnecessary disloyalty to employer through published attack on employer's product); N. L. R. B. v. Reynolds & Manley Lumber Compa- ny, Inc., 212 F.2d 155 (C.A. 5, 1954) (walking off job in such manner as to create dangerous situation ); Carnegie-Illinois Steel Corp., 84 NLRB 851 (1949), afd. 181 F.2d 652 (C.A. 7, 1950), and United States Steel Company v. N.L.R.B., 196 F.2d 459 (C.A. 7, 1952) (walking out without taking adequate steps to protect plant). 3 Valley City Furniture Co., 110 NLRB 1589, 1594-95 (1954), enfd. 230 F.2d 947 (C.A. 6, 1956). B., 413 F.2d 921, 924 (C.A. 8, 1969), where the court noted: "While there is some evidence in the record indicating that the strike was a partial one and the girls intended to walk off the job again if their overtime demands were not met, the record as a whole supports the Examiner's finding to the contrary...: . Applying these principles to the facts in this case, I do not find and conclude that management's warnings and notices to employees summarized above tended to interfere with the exercise of employee protected activities. Nor do I find and conclude that management's coercive conduct as found herein reasonably provoked these recurrent, intermittent and partial work stoppages. Cf. Golay & Company, Inc. v. N.L.R.B., 371 F.2d 259 (C.A. 7, 1966), cert. denied 387 U.S. 944. However, I do find and conclude that Shepard's read- ing to employees Smith and Abbattello from a State law which could reasonably be understood by employees to make unlawful all employee protected activities (supra, sec- tion II, M), violates Section 8(a)(1) of the Act. Thus, the State law, as admittedly read to the workers (see Resp. br. p. 137) provides: No employees of an employer licensed by the state department of health under Section 19-32, or their rep- resentatives, or any other persons shall engage in or induce or encourage, or attempt to engage in or induce or encourage, any strike, work stoppage, slow down or withholding of any goods or services by such employ- ees or other persons at the institution where they are employed... . Such a State prohibition applied to Respondent's employees would interfere with their rights under Section 7 of the National Labor Relations Act. Cf. Automobile Workers Etc. v. O'Brien, 339 U.S. 454 (1950); Amalgamated Assn. v. Wis- consin Employ. Bd., 340 U.S. 383 (1951). And, requiring the Employer to post a notice explaining the limitation of its warnings against unprotected activities will clarify this ambiguity. "The Company should not object to this oppor- tunity to make its position clear." Cf. Utrad Corporation v. N.L.R.B., 454 F.2d 520, 525 (C.A. 7, 1972); N.L.R.B. v. Harold Miller, d/b/a Miller Charles & Co. 341 F.2d 870, 874 (C.A. 2, 1965). In addition, as found supra, section II, M, management had instructed the unit employees prior to the representa- tion proceedings to be held in Boston that "if they were not already off that day [the employer] would try to arrange" time off. Management also allowed the employees to make arrangements among themselves to be off for the hearings. Management told the employees, including the nurses aides, "if this couldn't be arranged that [the employer] thought they should work that day." Shepard was unable to give all the aides time off that day. And, at the representation hear- ing in Boston on April 1, Shepard noted the employees present. In employee Dean's case, Shepard noted that she was at the hearing although her mother had called in claim- ing that the employee was ill that day. Consequently, Shep- ard issued a warning to Dean and other workers who had not complied with his instructions. No warnings were given to employees who were scheduled off that day or had ar- ranged to be off. Under the circumstances, I do not find that 748 DECISIONS OF NATIONAL LABOR RELATIONS BOARD management's conduct unlawfully interfered with the em- ployees' protected activities . Cf. N.L.R.B. v. Superior Com- pany, 199 F.2d 39 (C.A. 6, 1952). 9. The Christmas Bonus As found in section II, Q, supra, Donovan first acquired ownership of the New Fairview Home during August 1968.74 The employees at New Fairview were never given Christmas bonuses until December 197175 The amounts of the bonus ranged from $3 to $15 depending upon length of service. Under the circumstances, I find and conclude that the unprecedented granting of this benefit following the strike and pending these proceedings was motivated in sub- stantial part by a purpose to undermine the Union' s remain- ing support among the employees. See N.L.R.B. v. Yokell, d/b/a Crescent Art Linen Co., 387 F.2d 751, 755-756 (C.A. 2, 1967); N.L.R.B. v. Orleans Mfg. Co., Inc., 412 F.2d 94, 96-97 (C.A. 2, 1969). As the Supreme Court stated in N.L.R. B. v. Exchange Parts Co., 375 U.S. 405, 409 (1964): The danger inherent in well-timed increases in benefits is the suggestion of a fist inside the velvet glove. Em- ployees are not likely to miss the inference that the source of benefits now conferred is also the source from which future benefits must flow and which may dry up if it is not obliged. Donovan could not credibly explain why, after over 3 years, he suddenly had decided to grant Christmas bonuses to unit employees.76 10. Beverly Wilmot's conduct As found in section II, E, and L, supra, Beverly Wilmot interrogated employees at work during early March with respect to the union buttons which the employees were wearing and their related organizational activities. Wilmot admonished employees that she would "keep after [them] until" they answered her questions. And Wilmot "kept fol- lowing" the employees around inquiring "who" wanted the Union, "why" employees wanted to join the Union, and "who was in back of it...." Thereafter, as found supra, Wilmot continued questioning employees concerning their protected activities. She warned employees that they would lose their benefits by having a union and she referred to the Charging Party. Union as "a bunch of crooks." During April, Wilmot advised employee Paluha that Wilmot had turned Paluha's name into Boecker "as being one of those against the Union." Wilmot told Paluha that the antiunion workers "were actually in the majority"; "there were only a few troublemakers that were for the Union"; "if we would 74 Donovan also acquired another facility in Connecticut at this same time. 75 Donovan also instituted the same bonus at his other Connecticut fa- cily Counsel for General Counsel also argues in his brief (p. 100) that the Respondent 's May 20 letter to the strikers was coercive (see section II, P). As discussed infra, I find and conclude that the strike was at all times material an economic strike and , under the circumstances , the Employer's May 20 letter to employees is not coercive. try to unite against them we wouldn't have all this trouble"; employees Dean and Nugent "were troublemakers and [Pa- luha] shouldn't follow their lead"; and Dean and Nugent wanted the Union "to protect them" because they "weren't good workers." I find and conclude that Wilmot's interrogations, threats of loss of benefits, and related efforts calculated to induce employees to abandon the Union are coercive. (See cases cited section VI, A, 1, supra.) As noted, Wilmot was not called to testify. Instead, Respondent argues (br. pp. 102-124) that "at all times material herein, Beverly Wilmot was neither a supervisor within the meaning of the Act nor an agent of the Employer and, accordingly, the Employer may not be held responsible for her allegedly unlawful con- duct." As discussed below, I find and conclude that Re- spondent is responsible for Wilmot's unlawful conduct. Counsel for Respondent, relying upon the Board's deci- sion in Doctors' Hospital of Modesto, Inc., 183 NLRB 950 (1970), argues, inter alia , (br. pp. 122-124): Wilmot possessed no more authority over lesser skilled employees than any other staff RN. All such authority that she possessed was strictly a manifestation of her professional training. She did not and could not make effective recommendations affecting the employment status or pay of employees. However, counsel for Respondent also acknowledges in his brief (pp. 103-104) that Wilmot was hired on November 1, 1970, as a staff RN; that shortly thereafter Shift Supervisor Coe terminated her employment; and that Wilmot "was appointed by Boecker to serve as supervisor on an interim basis." Respondent further asserts (pp. 104-109) that Den- nison was hired as second shift supervisor on December 20, 1970; "that Wilmot and the seccnd shift employees were fully aware that the independent authority temporarily pos- sessed by Wilmot subsequent to Coe's leaving the facility had been completely divested upon Dennison's hire...." Nevertheless, as discussed below, Wilmot continued there- after to perform various supervisory duties which she had performed before the advent of Dennison.77 I find and conclude that Wilmot continued to possess and openly exercise supervisory authority on a regular basis at least until May 6. Further, Wilmot's performance of super- visory functions was not limited to those instances when Wilmot relieved Dennison; instead, Wilmot acted as a su- pervisor on a regular basis even when Dennison was pre- sent78 Director of Nurses Boecker acknowledged that she 77 Counsel for Respondent states (pp. 105-108) that "... Wilmot relent- lessly tried to usurp Dennison's supervisory authority resulting in heated arguments between the two. .: ' and that Dennison, "[iln addition to divest- ing Wilmot of such responsibility, ... took further measures to protect herself from Wilmot's meddling encroachments on her supervisory authority ...." An example of Wilmot's alleged "meddling encroachments" pertains to preparation of the weekly time schedule and daily nursing assignment sheets . Counsel for Respondent states in his brief (p. 107): The responsibility for the preparation of both sheets was vested with the shift supervisor. During the hiatus between Coe's leaving and the hiring of Dennison , the responsibility fell on Wilmot. When Dennison assumed the position of second shift supervisor, Wilmot should have turned over that responsibility to"Dennison as a matter of normal ad- ministrative procedure. However, Wilmot refused to do so. 79 The record suggests that Dennison was in fact hired for Coe's superviso- NEW FAIRVIEW HALL CONVALESCENT HOME 749 "told the girls that Mrs. Wilmot was in charge of that floor and they were to take whatever directions that she gave them."' Employees were told this by Boecker both before and after Dennison's arrival. And, I find and conclude that at all times material, Wilmot scheduled, assigned, and ad- justed the working days and places of assignment for several shift personnel. Wilmot throughout the pertinent period preceding the strike changed and implemented time sched- ules. Dennison acknowledged that Wilmot "noted changes of employees' work days" during March and April when Dennison was not at work and, further, when Dennison was present.80 Wilmot changed workdays of LRN's, RN's, and aides; refused employee requests to change scheduled workdays; and directed employees to work on their days off. Nurses reported to Wilmot for assignments. Wilmot assigned, reas- signed, and transferred employees. Wilmot granted permis- sion to employees to leave early or arrive late; she adjusted employee timecards; she authorized pay adjustments; she checked on the work of the nursing personnel; she could require work to be done over; she reported rule infractions to Shepard; she scheduled and policed break periods; she reprimanded employees; she adjusted employee grievances; and she prepared evaluations or "reviews" of nurse's aides during the pertinent period. On this record,81 I find and conclude that Wilmot was at all times material a supervisor within the meaning of the Act. I do not credit Respondent's claims that the employees were "fully aware that the independent authority tempo- rarily possessed by Wilmot subsequent to Coe's leaving .. . had been completely divested upon Dennison's hire...." And, under the circumstances, I find and conclude that Respondent-by permitting Wilmot to operate and act openly as a supervisor-must bear the responsibility for her coercive statements. As the Court stated in comparable situ- ation in Irving Air Chute Co. v. N. L. R. B., 350 F.2d 176, 179 (C.A. 2, 1965): However, "declarations made by `supervisory em- ployees' will charge the employer [under the Act] [even] ry position on a temporary basis since upper management had in mind that Dennison would become director of nurses at its Golden Hill nursing home. As Daniel Donovan testified in the representation case: Q. Did you give any specific instruction regarding the hire of this individual [ Dennison] ? A. Yes. Q. What were these instructions? A. That she be hired on a trial basis with a view of making her director of nurses at Golden Hill. 79 Employee Dean credibly testified that "Mrs. Boecker told us that Mrs. Wilmot was our night supervisor, whatever she said , went... . 80 Dennison admitted that she did not "speak to Mrs. Wilmot" concerning Wilmot's "switching days off without [Dennison's] knowledge when [Denni- son] was present." 81 The foregoing summary of facts is based upon the mutually corrobora- tive testimony of employees Dean and Conroy as substantiated in part by Shepard, D. Donovan , Dennison , and Boecker . Insofar as the testimony of Dean and Conroy differ from the testimony of Shepard, Donovan, Dennison, and Boecker , I credit the testimony of Dean and Conroy as summarized above and substantiated by management ' s witnesses. Counsel for Respondent argues (pp. 119-121) that "Conroy and Dean jointly conspired to and proffered fraudulent testimony embellishing Wilmot's authority because of their mutual bias against her and the Employ- er." I reject this contention . I have scrutinized their testimony and note that management 's witnesses substantiate the employees ' testimony. though they would not charge him under the doctrine, of respondent superior." N. L. R. B. v. Moench Tanning Co., 121 F.2d 951, 953 (2d Cir. 1941). This broader rule places responsibility on an employer for acts of a super- visor when "employees would have just cause to believe that he was acting for and on behalf of the company." N. L. R.B. v. Texas Ind Oil Co., 232 F.2d 447, 450 (9th Cir. 1956). Also see N.L.R.B. v. Solo Cup Company, 237 F.2d 521, 523- 524 (C.A. 8, 1950).82 B. The Nature of the Strike; Tierney's Suspension and Discharge; Respondent's Unlawful Conduct in Reinstating the Strikers As found supra, section II , P, the employees met following the suspension of employee Tierney and "voted at this meet- ing unanimously to demand the reinstatement of Mrs. Tier- ney and to give management . . . a 24-hour deadline to reinstate Mrs. Tierney . . . ; if Mrs. Tierney was not reins- tated, the workers voted to strike...." An ultimatum to this effect was communicated to the Employer ; the Employ- er rejected the ultimatum ; and the strike commenced. Under settled principles , where an employer's unfair la- bor practice conduct constitutes "one of the causes of [a] strike, . . . the strike [is] an unfair labor practice strike and the strikers [are] protected against replacement during the period of the strike... ." N.L.R.B. v. Milco, Inc., 388 F.2d 133, 139 (C.A. 2, 1968), and cases cited . However in the instant case, I find and conclude , as discussed in section II, 0, supra, that Tierney's suspension and discharge were not in violation of Section 8(a)(1) and (3) of the Act . In short, Tierney was suspended and discharged because she distri- buted leaflets and told employees about an untrue attempt by management to bribe her and not because of protected activities . Accordingly-although employees mentioned at the strike vote meeting Respondent 's coercive conduct-I find and conclude that under the circumstances the only cause of the ensuing strike was, as stated in the Union's 24-hour deadline ultimatum , Tierney's suspension and dis- charge . Therefore , I find and conclude the strike was not caused by Respondent's unfair labor practices and, further, Respondent did not thereafter engage in unlawful actions which would convert this strike into an unfair labor practice strike . Cf. N.L. R.B. v. Plastilite Corporation, 375 F.2d 343, 348 (...A. 8, 1967); N. L. R. B. v. Waukesha Lime & Stone Co., Inc., 343 F .2d 504, 510 (C.A. 7, 1965). In addition, as discussed in section V, supra, I find and conclude that as of September 14, Respondent had jobs for at least the 18 strikers named therein ; Respondent failed and refused to immediately reinstate the 18 and thereafter delayed reinstatement or otherwise failed to offer timely reinstatement to the 18 and employee Bernard (supra, sec- tion V , D) when vacancies arose; Respondent also did not reinstate employee Gargiulo to her former or substantially equivalent job, assigned Gargiulo a more onerous job, and 821 note that Wilmot's coercive conduct was essentially similar to the coercive conduct of admitted supervisors. 750 DECISIONS OF NATIONAL LABOR RELATIONS BOARD discharged her because she had engaged in protected activi- ties (section V, E, supra); and Respondent, by the above conduct, violated Sections 8(a)(1) and (3) of the Act. See discussion supra, section V, A, and cases cited. C. Respondent's Refusal to Reinstate Employees who Engaged in Strike Misconduct Respondent refused to reinstate striking employees L. Alger, M. J. Fazzino, Betzner , Dean, Tierney, Izzo, and Adorno because of alleged acts of strike misconduct. Under settled principles a striking employee may disqual- ify himself for reinstatement by engaging in serious acts of misconduct during a strike. "The question in each case is whether, under the circumstances, the alleged misconduct of the striker is sufficient to justify the refusal to reinstate." W. J. Ruscoe Company v. N.L.R.B., 406 F.2d 725, 727 (C.A. 6, 1969). For, every act of impropriety on the part of a striking employee does not automatically deprive the em- ployee of the protection of the National Labor Relations Act. As the Seventh Circuit stated in N.L.R.B. v. Illinois Tool Works, 153 F.2d 811, 815-816 (C.A. 7, 1946): We believe, as petitioner argues, that courts have recognized that a distinction is to be drawn between cases where employees engaged in concerted activities exceed the bounds of lawful conduct in "a moment of animal exuberance" (Milk Wagon Drivers Union v. Meadowmoor Dairies, Inc., 312 U.S. 287, 293 (1941) or in a manner not activitated by improper motives, and those flagrant cases in which misconduct is so violent or of such serious character as to render the employees unfit for further service, cf. N.L.R.B. v. Fansteel Met- allurgical Corp., 306 U.S. 240 (1939) and Southern Steamship Co. v. N.L.R.B., 316 U.S. 31 (1942), and that it is only in the latter type of cases that the courts find that protection of the right of the employees to full freedom in self-organizational activities should be sub- ordinated to the vindication of the interests of society as a whole. The Board, in striking the balance required under the foregoing principles, has determined that threats of physical violence and property damage constitute " serious miscon- duct" justifying the refusal to reinstate a striking employee. See, generally, Firestone Tire & Rubber Company, 187 NLRB 54 (1971), enforcement denied 449 F.2d 511 (C.A. 5, 1971); Terry Coach Industries, Inc., 166 NLRB 560, fn. 2, 563-564 (1967), enfd. 411 F.2d 612 (C.A. 9, 1969); Longview Furniture Company, 110 NLRB 1734 (1954) (on remand). Thus, for example, the Board has held that "threatening to put a bullet in [a person's] back if he . . . did not leave town that night" and an employee's "involvement in the threat" to "cause serious injury to" an employer's drivers and dam- age to their equipment if that company persisted in crossing the picket lines constitute sufficient acts of misconduct to deny reinstatement. Firestone Tire & Rubber Company, su- pra. On the other hand, the Board has held that "name calling and vague hand gestures" and a "vague and ambigu- ous" vulgar remark, which could be "understood to be a vague threat ...," were insufficient acts of misconduct to justify a refusal to reinstate (Ibid.). Moreover, the Board, in determining whether reinstatement of unfair labor practice strikers will effectuate the policies of the Act, "will balance the severity of the employer 's unfair labor practice which provoked the industrial disturbance against whatever em- ployee misconduct may have occurred in the course of the strike ." N.L.R.B. v. Thayer Co., 213 F.2d 748, 755 (C.A. 1, 1954), cert . denied 348 U.S. 883 ; Golay & Co. v. N. L.R.B., 371 F.2d 259, (C.A. 7, 1967), cert . denied 387 U.S. 944. As discussed supra, section IV, F, I find and conclude that Linda Alger assaulted nonstriker Cicarelli at the latter's home ; banged on cars attempting to enter the premises during the strike; laid down in the Employer's driveway until directed by police to leave ; and threatened nonstrikers Cicarelli and Seine at the picket line .83 Under the circum- stances , I find and conclude that Linda Alger engaged in serious acts of misconduct during the strike and, conse- quently , rendered herself unfit for further employment and reinstatement. As discussed in section IV, B, E, and F, I find and con- clude that Mary Jane Fazzino participated in threatening nonstrikers Seine and Cicarelli at the latter 's home; threw a rock through Cicarelli 's car window at Cicarelli 's home; assaulted Cicarelli at the latter's home ; threatened nonstrik- ers Cicarelli and Seine at the Employer 's facility ; partici- pated in the attempt to invade the nursing home during the strike ; and squirted nonstrikers with a water pistol as they left the facility . 84 I find and conclude that Mary Jane Fazzi- no thereby engaged in serious acts of misconduct rendering her unfit for further employment and, therefore, deny her reinstatement. As discussed supra, section IV , B, and E, I find and con- clude that Grace Betzner forcibly entered the Employer's facility during the strike; participated in threatening non- strikers Cicarelli and Seine at Cicarelli 's home ; and partici- pated in mass picketing . 85 I find and conclude that Betzner engaged in serious acts of misconduct rendering her unfit for further employment and should , therefore , be denied reinstatment. As discussed supra, section IV, B, D, E, and F , I find and conclude that Delores Dean threatened nonstriker Arm- strong at the latter's home ; called in a bomb scare to the nursing home during the strike ; threatened nonstriker Ci- carelli at the facility; threw small rocks or pebbles at Super- visor Dennison's car while passing through the picket line; attempted to forcibly enter the facility during the strike; and engaged in mass picketing and banged on a car passing through the picket line.86 I find and conclude that Dean engaged in serious acts of misconduct rendereing her unfit 83 As noted in section IV, D, Alger participated in distributing the Union's "Peddlers of Health Care" pamphlet. It is unnecessary for me to determine whether the distribution of this or related pamphlets rendered her unfit for further employment. 84 It is unnecessary for me to determine whether this employee's alleged participation in defaming the Employer's services rendered her unfit for further service. 85 It is unnecessary for me to determine whether Betzner rendered herself unfit for further employment by allegedly "maliciously defaming the Employer's services." eb It is unnecessary for me to determine whether Dean rendered herself unfit for further employment because she allegedly "malicously defamed the Employer's services" and "uttered malicious remarks to Armstrong concern- ing her personal life." NEW FAIRVIEW HALL CONVALESCENT HOME 751 for further employment and, therefore, deny her reinstate- ment. As discussed supra, section IV, E, I find and conclude that striker Adorno participated in the threatening of nonstriker Armstrong at the latter's residence. And, as discussed supra, section IV, F, I find and conclude that striker Izzo attempt- ed to physically prevent nonstriker Armstrong from enter- ing the facility during the strike and threatened Armstrong. Under the circumstances, I find and conclude that the mis- conduct of Adorno and Izzo were serious and rendered them unfit for further employment and, therefore, would deny them reinstatement 87 In denying reinstatement to the employees named above, I have considered their misconduct in the context of Respondent's coercive conduct and the extended strike. Nevertheless, I find and conclude that the employees' seri- ous acts of misconduct are without reasonable justification or provocation.88 D. The Propriety of a Bargaining Order As discussed supra, section III, A , I find and conclude that a unit appropriate for the purposes of collective bar- gaining within the meaning of Section 9 of the Act is: All full-time and regular part-time service and mainte- nance employees employed by Respondent at its Clif- ton Street, New Haven, Connecticut facility, including nurses' aides, kitchen employees, cooks, maintenance employees, housekeeping employees, and laundry em- ployees; exclusive of all office clerical employees, pro- fessional employees, licensed practical nurses, registered nurses, physical therapist, social workers, so- cial service director, in-service director, charge nurse, shift supervisors, activities' director, guards and all other supervisors as' defined in the Act. Further, as discussed in section III, B, and C, supra, I find and conclude that a majority of employees in the aforesaid unit voluntarily and knowingly signed valid authorizations designating the Union as their bargaining agent prior to March I and 2 and April 7, at which times the Union 87 It is unnecessary for me to determine whether Adorno was also ren- dered unfit for reinstatement because she allegedly "maliciously defamed the Employee's services " Likewise, it is unnecessary for me to determine whether Dean is unfit for reinstatement because she allegedly "authored and edited a newspaper article which maliciously defamed the Employer" (quoted at p. 178 in Respondent's beef and identified as Resp . Exh. 6). However, with respect to Resp. Exh. 6, I note my order dated September 6, 1972, denying Respondent's motion to receive Resp. Exh 6 in evidence because as stated therein: I find and conclude that counsel for Respondent had sufficient opportu- nity during the hearing to offer Respondent Exhibit 6 into evidence; that counsel for Respondent's motion [dated Aug . 11, 19721 is untimely; and that to grant said motion would prejudice counsel for General Counsel and Charging Party from adducing further evidence pertaining to Re- spondent Exhibit 6 for identification... . Accordingly, I do not rely upon this exhibit. ss As for Tierney, I have found that she was suspended and discharged for nondiscriminatory reasons prior to the strike . It is unnecessary for me to review her alleged acts of misconduct summarized in section IV, supra. repeatedly had demanded recognition from the Employer in the aforesaid unit. As discussed above, I find and conclude that Respondent declined the Union's demandszfor recogni- tion and, instead, engaged in pervasive and extensive acts of coercion and restraint of and interference with employee Section 7 rights. The legal principles ordinarily relevant in cases of this nature are those stated by the Supreme Court in N.L.R.B. v. Gissel Packing Co., 395 U.S. 575 (1969). In Gissel, 'the Supreme Court sustained the Board's remedial authority to issue a bargaining order in cases where unfair labor practic- es have been committed "that interfere with the election process and tend to preclude the holding of a fair election." Id. at 594. The Court indicated that a bargaining' order would be appropriate (1) where the employer's unfair labor practices are so "pervasive" and "coercive" that it is the only effective means of remedying those unfair labor prac- tices, or (2) where the unfair labor practices, though less substantial, are nonetheless such that "the Board finds that the possibility of erasing the effects of past practices and of ensuring a fair election (or a fair rerun) by the use of tradi- tional remedies, though present, is slight and that employee sentiment, once expressed through cards, would, on bal- ance, be better protected by a bargaining order." Id. at 614. However, in the instant case, Respondent asserts, inter alia, that a bargaining order should not enter because of the Union's misconduct. Recently, in Allou Distributors, Inc., 201 NLRB No. 4 (1973), the Board dealt with a similar contention. The Board noted that previously, in Laura Modes Company, 144 NLRB 1592 (1963), ... the employer, after the union requested recogni- tion based on an authorization card majority, field two separate meetings with the employees in which it re- quested the employees to withdraw from the Union, told them it did not intend to contact the union the next day as promised, or any day thereafter, threatened them with layoffs, and reduction of work, and an- nounced it would never sign a contract with the union. Apprised of this conduct, the union sent nine business agents to the plant "to bolster [the employees'] mo- rale." Upon being refused entry to the premises, one of the agents struck an employer representative, and pushed around an office employee who was attempting to telephone the police. On another occasion, while a strike was in progress, the same employer representa- tive was assaulted. Although 8(b)(l)(A) charges were filed, a settlement agreement was entered into, and the CB complaint was withdrawn. The Board found that the employer's conduct evi- denced an intent to undermine the union's majority status and to evade the employer's bargaining obliga- tion, thereby violating Section 8(a)(1) and (5). However, in Laura Modes, supra the Board declined to enter a bargaining order, stating: But our finding that the Respondents acted unlaw- fully prior to the Union's misconduct is not to be taken as condonation of the Union's subsequent resort to or sanction of violent acts in furtherance of its demand that the Respondents immediately recognize and bar- gain with it. An atmosphere of violence and intimida- 752 DECISIONS OF NATIONAL LABOR RELATIONS BOARD tion can hardly be expected to produce Respondents' participation in reasoned discussion with union agents about the subjects of collective bargaining. For we cannot , in good conscience , disregard the fact that, immediately before and immediately after it filed the instant charges, the Union evidenced a total disinterest in enforcing its representation rights through the peaceful legal process provided by the Act in that it resorted to and/or encouraged the use of violent tactics to compel their grant. Our powers to effectuate the statutory policy need not, we think, be exercised so single-mindedly in aiming for remedial restoration of the status quo ante, that we must disre- gard or sanction thereby union enforcement of an employer's mandatory bargaining duty by unprovoked and irresponsible physical assaults of the nature in- volved here . We recognize of course that the employ- ees' right to choose the Union as their representative survives the Union 's misconduct . But we believe it will not prejudice the employees unduly to ask that they demonstrate their desires anew in an atmosphere free of any possible trace of coercion. In Allou, the Board applied the Laura Modes rationale, stating: In the same vein, the Union here engaged in a delib- erate plan of intimidation and violence in order to insure the employees ' adherence to the Union. This callous attempt to enforce its representation rights- notwithstanding the Company 's own unlawful and de- plorable conduct-is, in our opinion , of such a nature as to preclude a bargaining order remedy . We therefore believe that in light of the coercive conduct which has heretofore occurred by both parties, the policies of the Act will best be effectuated by directing a remedial election so that the employees , themselves, can de- termine the representation status of the Union 89 And see, World Carpets, 188 NLRB 122 ( 1971), enforcement denied 463 F.2d 57 (C.A. 2, 1972). In this case, I find and conclude that the Charging Party Union (as discussed supra, section IV) engaged in serious acts of misconduct during the strike . Thus, I find and con- clude that Union Representative Brown accompanied by striking employees forcibly entered the Employer's nursing home during the strike ; Union Representative Brown ac- companied by striking employees and others followed\,non- striking employees to and from work and repeatedly threatened them with physical harm and property damage; striker Dean, also a picket captain for the Union, called in 89 The Board also stated: In accord with the foregoing we shall direct the Regional Director to direct and supervise the conduct of an election (1) when compliance, with our Order herein is voluntarily achieved, after the posting period has elapsed and at such time as the Regional Director determines that a free election can be held; or (2) should the Respondents fail to comply with the provisions in this Decision and Order and it is necessary to have this Order enforced by a decree of a United States court of appeals, upon the Respondents' full compliance with such decree. a bomb scare to the nursing home during the strike; Union Representative Ciulla threatened nonstriking employee Rich with property damage; Union representatives partici- pated in mass picketing, blocking the ingress and egress of nonstrikers and banging on cars; Union Representative Morico kicked a car and cursed at and threatened manage- ment and, thereafter, attempted to run one of the Company's representatives off the road during the strike; striker Dean threw small rocks or pebbles at a supervisor's car attempting to leave the facility during the strike; strikers Mary J. Fazzino and Linda Alger assaulted a nonstriker and damaged her property; and union representatives threat- ened, followed and harrassed management's representatives as they attempted to enter and leave the facility. And, as found supra, section II, G, M, and P, even before the strike union representatives repeatedly attempted to enter the Employer's facility without permission.90 In sum, I find and conclude that, as the Board stated in Laura Modes Company, supra, 144 NLRB at 1596: "in the particular circumstances of this case the policies of the Act and the legitimate interests of the public and the parties will, best be served by denying the Union the right to invoke our statutory processes in aid of a demand for recognition as bargaining representative of Respondent's employees un- less and until it demonstrates its majority among those em- ployees through the Board's election procedures." CONCLUSIONS OF LAW 1. Respondent, Daniel A. Donovan, Charles Brennick, and John Brennick, co-partners doing business under the trade name and style of Daniel A. Donovan d/b/a New Fairview Hall Convalescent Home, is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. 2. The Charging Party Union, Local 1199, Drug ,and Hospital Union a/w National Union of Hospital and Nurs- ing Home Employees, Retail, Wholesale and Department Store Union a/w AFL-CIO, is a labor organization within the meaning of Section 2(5) of the Act. 3. Respondent interfered with, restrained, and coerced its employees in the exercise of the rights guaranteed them in Section 7 of the Act and thereby committed unfair labor practices in violation of Section 8(a)(1) of the Act, by inter- rogating employees about their union activities and the union activities of their coworkers; by threatening employ- ees with loss of their jobs, loss of their lunch and break periods, loss of their benefits and other reprisals if they chose the Union as their bargaining representative; by tell- ing employees that it is unlawful for them to engage in any strike or other protected, concerted activities; by telling 90I find and conclude that the Union is responsible for the misconduct of Dean, M J. Fazzino, L Alger, and other strikers as found herein. By engaging in and condoning violence , threats, intinudauon , and other coercive conduct, the Union established a pattern and practice which Dean and other strikers followed In such circumstances, the Board attributes the unlawful actions of an individual to the Union on whose behalf the individual engaged in misconduct. See, generally, Ray Compton, Reg Dir v. Puerto Rico Newspa- per Gui&d Local 225, 343 F. Supp. 884 (D .C.P.R., 1972), and cases cited. It is unnecessary for me to determine whether a bargaining order should be withheld because, as the Employer argues, "The Union maliciously de- famed the Employer's services and attempted to close the facility" (br. p. 28). NEW FAIRVIEW HALL CONVALESCENT HOME employees that they should have come to management be- fore going to the Charging Party Union and that manage- ment could get the employees a union ; by telling an employee that she would not get a pay raise to which she was otherwise entitled while the employees were engaged in Union activities and by withholding the employee's pay raise for this reason ; by telling an employee that the em- ployees cannot have the Charging Party Union as their bargaining representative ; by soliciting employees to nego- tiate directly with management and adjusting employee grievances and complaints in an attempt to undermine the Union ; and by granting employees a Christmas bonus in an attempt to undermine the Union. 4. Respondent discriminated with respect to the hire and tenure of employment of its employees and violated Section 8(a)(1) and (3) of the Act by refusing to reinstate the 18 strikers listed below on September 14, 1971, although the strikers had unconditionally applied for reinstatement; by thereafter delaying and failing to offer timely reinstatement to said 18 strikers and striker Cynthia Bernard although the strikers had unconditionally applied for reinstatement; and, further , by assigning striker Myrtle Gargiulo during early October 1971 a more difficult job than the employee had before the strike and by discharging her on October 21, 1971, because she had engaged in protected activities. The 18 strikers (excluding Cynthia Bernard) are: 1. Lucy Abbattello 2. Brenda Alger 3. Debra Alger 4. Terry Buzzin 5. Marie Conroy 6. Myrtle Gargiulo 7. Andrew Gaura 8. Joyce Jones 9. Rachael Novicki 10. Betty O'Connor 11. Mary Ann Pace 12. Edith Richards 13. Joanne Smith 14. Adel Vaicuilis 15. Lois Fazzino 16, Gertrude LaRocque 17. Gill Sewell 18. Lillian Reynolds 5. The complaint , as amended , should be dismissed inso- far as it alleges the discriminatory suspension and discharge of employee Louise Tierney , and other unfair labor practic- es not specifically found herein. 6. Respondent at all times material is and has been en- gaged in commerce within the meaning of the Act and the unfair labor practices found herein affect commerce within the meaning of Secion 2(6) and (7) of the Act. THE REMEDY 753 Since the unfair labor practices committed by Respon- dent are numerous and widespread and go to the very heart of the Act, I will direct Respondent to cease and desist not only from committing the specific unfair labor practices found herein but also from infringing upon any of the rights guaranteed to employees by Section 7 of the Act. The record shows that 'the strikers named above in section VII (except for Gargiulo and Bernard ) have since been of- fered reinstatement to their former or substantially equiva- lent positions . Consequently, I will not direct Respondent to offer reinstatement to them . However , as found herein, Respondent violated Section 8(a)(1) and (3) by not offering reinstatement to striker Cynthia Bernard during October 1971. Further, Respondent in violation of Section 8(a)(1) and (3), did not reinstate striker Myrtle Gargiulo to her former or substantially equivalent position , but instead as- signed her a more difficult job during early October and unlawfully discharged her on October 21, 1971. I therefore will direct Respondent to offer each of these two employees (Gargiulo and Bernard) immediate and full reinstatement to their former jobs, or if those jobs no longer exist , to substan- tially equivalent jobs, without prejudice to their seniority or other rights and privileges previously enjoyed by them, dis- charging, if necessary , any new employees hired to fill such jobs and retransferring any employees transferred to fill such jobs. I will also direct that Respondent make each of the strik- ers named above (excluding Bernard) whole for any loss of pay they may have suffered by reason of Respondent's un- lawful conduct since September 14, 1971, until the date when Respondent made unconditional offers of full rein- statement to said strikers . Such compensation is to be com- puted in accordance with F. W. Woolworth Company, 90 NLRB 289, and shall carry interest in accordance with Isis Plumbing & Heating Co., 138 NLRB 716. As for striker Cynthia Bernard , I will direct that Respondent make her whole for any loss of pay she may have suffered by reason of Respondent's unlawful conduct since October 1971 (a more specific date to be determined in compliance) until the date when Respondent makes an unconditional offer of full reinstatement to said striker . Compensation to be computed and determined , as above. Further , I will direct that employee Gargiulo be made whole for any loss sustained by her as a result of Respondent 's unlawful withholding of her pay raise.91 [Recommended Order omitted from publication.] 91 Since there is a pending representation proceeding , it is unnecessary for me to provide for the direction of an election as contained in the Board's order in Allou Distributor's, Inc ., supra. Copy with citationCopy as parenthetical citation