Helen D. Jennings, Complainant,v.Paul H. O'Neill, Secretary, Department of the Treasury, (Internal Revenue Service), Agency.

Equal Employment Opportunity CommissionAug 8, 2002
01A13059 (E.E.O.C. Aug. 8, 2002)

01A13059

08-08-2002

Helen D. Jennings, Complainant, v. Paul H. O'Neill, Secretary, Department of the Treasury, (Internal Revenue Service), Agency.


Helen D. Jennings v. Department of the Treasury

01A13059

August 8, 2002

.

Helen D. Jennings,

Complainant,

v.

Paul H. O'Neill,

Secretary,

Department of the Treasury,

(Internal Revenue Service),

Agency.

Appeal No. 01A13059

Agency No. 00-4172

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant

to 29 C.F.R. � 1614.405. For the following reasons, the Commission

affirms the agency's final decision.

The record reveals that during the relevant time, complainant was employed

as a Taxpayer Service Specialist, GS-526-09, in the agency's Accounts

Inventory Group, Customer Service Division, at the Kansas/Missouri Office.

On July 19, 1999, the vacancy announcement was posted for the position

of Senior Associate Advocate, GS-501-9/11, with seventeen positions

available in St. Louis, Missouri. Applicants for the positions were

required to complete a series of questions/statements which were

processed through an automated system to create the Best Qualified

(BQ) list. The record reflects that there were fifty-nine applicants

for the St. Louis positions, including complainant. Complainant did

not originally make the BQ list, but after several applicants on the

BQ list withdrew, complainant was placed on the BQ list with nineteen

other applicants. The applicants on the BQ list were then interviewed

before a three member interview panel, and the same questions were asked

of each applicant. Once the interviews were completed, the panel made

its recommendations to the selecting official who selected seventeen

applicants from the BQ list for the available positions. Of those

selectees, fourteen were White, and three were Black. Complainant was

not among the seventeen applicants selected.

Believing she was a victim of discrimination, complainant sought EEO

counseling and subsequently filed a formal complaint on March 31,

2000, alleging that she was discriminated against on the basis of race

(Black) when on or about February 18, 2000, she was not selected for the

position of Senior Associate Advocate, GS-501-9/11, in the St. Louis

Taxpayer Advocate Office. At the conclusion of the investigation,

complainant was informed of her right to request a hearing before an EEOC

Administrative Judge or alternatively, to receive a final decision by

the agency. Complainant requested that the agency issue a final decision.

In its FAD, the agency concluded that assuming, arguendo, complainant

established a prima facie case of race discrimination, it articulated

legitimate, nondiscriminatory reasons for its actions which complainant

failed to show were pretextual. Specifically, the FAD found that the

first panel member (P1) stated that complainant was weak in her interview.

P1 stated that complainant was difficult to understand when she spoke, and

that although it appeared that complainant had prepared for the interview,

she failed to illustrate that she possessed the type of well-rounded,

cross-functional skills necessary for the position at issue. (Report of

Investigation, page 104). The FAD found that the second panel member (P2)

concurred with P1's statement that complainant was hard to understand

during the interview and that she used poor grammar. P2 further

stated that as she was familiar with complainant's work, she expected

complainant to be stronger in the interview and was disappointed that she

did not do well. (R.O.I., page 117-118). The FAD found that the third

panel member (P3) disagreed with some aspects of P1 and P2s statements.

P3 agreed that complainant was hard to understand, but stated that she

gave good answers and he believed she would have been effective in the

position. (R.O.I., page 92-3). The FAD found, however, that P3 was not

familiar with the duties of the position at issue, and unlike P1 and P2,

he was not familiar with the work of any of the applicants interviewed.

The FAD concluded that complainant failed to show that her non-selection

was the result of discriminatory animus on the part of the agency.

On appeal, complainant reiterates her contentions that: 1) one of the

panel members was familiar with her work; 2) she communicates with

the public regularly and has no problem with clarity; and 3) out of

the nine applicants from her office that made the Best Qualified list,

she was the only Black applicant and the only one who was not selected.

The agency requests that we affirm its FAD.

Complainant may establish a prima facie case of race discrimination

in the non-selection context by showing that: (1) she is a member of

a protected class; (2) she was qualified for the position; (3) she

was not selected for the position; and (4) she was accorded treatment

different from that given to persons otherwise similarly situated

who are not members of her protected group. Williams v. Department

of Education, EEOC Request No. 05970561 (August 6, 1998); Enforcement

Guidance on O'Connor v. Consolidated Coin Caterers Corp., EEOC Notice

No. 915.002 (September 18, 1996). The burden then shifts to the agency

to articulate a legitimate, nondiscriminatory reason for its actions.

Texas Department of Community Affairs v. Burdine, 450 U.S. 248 , 253

(1981). Once the agency has met its burden, the complainant bears the

ultimate responsibility to persuade the fact finder by a preponderance of

the evidence that the agency acted on the basis of a prohibited reason.

St. Mary's Honor Center v. Hicks, 509 U.S. 502 (1993).

In a non-selection case, pretext may be demonstrated by a showing

that complainant's qualifications are observably superior to those of

the selectee. Bauer v. Bailor, 647 F.2d 1037, 1048 (10th Cir. 1981);

Williams v. Department of Education, EEOC Request No. 05970561 (August

6, 1998). Here, complainant has not shown that her qualifications are

plainly superior to any of the selectees, nor has she proffered any

persuasive evidence that the agency's legitimate, non-discriminatory

reason for their selections were mere pretext for discriminatory animus.

While P3 states in his affidavit that he would have chosen complainant

for the position over two of the selectees that he felt had interviewed

poorly, we find that the record does not establish that complainant's

qualifications were plainly superior to these two selectees. (R.O.I.,

page 88-90). Further, both P1 and P2 stated that they were familiar

with the work of the two selectees, while P3 was not, and that they felt

strongly that the two selectees would excel in the positions at issue.

(R.O.I., page 121-2, and page 107-9).

While it appears that P3 found the selection process for the position

at issue to have been flawed, we find the record to be devoid of

any persuasive evidence that even if such flaws existed, they were a

pretext for race discrimination. Further, Commission precedent holds

that selecting officials have the discretion to choose from among

equally qualified candidates and that their decision should not be

second guessed by the reviewing authority without evidence of unlawful

motivation. See Fodale v. Department of Health and Human Services, EEOC

Request No. 05960344 (October 16, 1998). Therefore, after a careful

review of the record, including complainant's contentions on appeal,

the agency's response, and arguments and evidence not specifically

addressed in this decision, we affirm the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to

file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

August 8, 2002

__________________

Date