Ex Parte SchmitzDownload PDFPatent Trial and Appeal BoardJan 7, 201311044132 (P.T.A.B. Jan. 7, 2013) Copy Citation UNITED STATES PATENT AND TRADEMARK OFFICE UNITED STATES DEPARTMENT OF COMMERCE United States Patent and Trademark Office Address: COMMISSIONER FOR PATENTS P.O. Box 1450 Alexandria, Virginia 22313-1450 www.uspto.gov APPLICATION NO. FILING DATE FIRST NAMED INVENTOR ATTORNEY DOCKET NO. CONFIRMATION NO. 11/044,132 01/27/2005 Ulrich Schmitz 2004P00099US 1150 7590 01/08/2013 SIEMENS CORPORATION INTELLECTUAL PROPERTY DEPARTMENT 170 WOOD AVENUE, SOUTH ISELIN, NJ 08830 EXAMINER PATEL, HEMANT SHANTILAL ART UNIT PAPER NUMBER 2653 MAIL DATE DELIVERY MODE 01/08/2013 PAPER Please find below and/or attached an Office communication concerning this application or proceeding. The time period for reply, if any, is set in the attached communication. PTOL-90A (Rev. 04/07) UNITED STATES PATENT AND TRADEMARK OFFICE ____________________ BEFORE THE PATENT TRIAL AND APPEAL BOARD ____________________ Ex parte ULRICH SCHMITZ _____________________ Appeal 2010-011592 Application 11/044,132 Technology Center 2600 _____________________ Before: ST. JOHN COURTENAY III, THU A. DANG, and ANDREW J. DILLON, Administrative Patent Judges. COURTENAY, Administrative Patent Judge. DECISION ON APPEAL Appeal 2010-011592 Application 11/044,132 2 STATEMENT OF THE CASE Appellant appeals under 35 U.S.C. § 134 from a final rejection of claims 9-15 and 20-28. Claims 1-8 and 16-19 have been cancelled. We have jurisdiction under 35 U.S.C. § 6(b). We Affirm. THE INVENTION The disclosed invention relates “to a communication arrangement for automatically accepting and switching an incoming communication connection and to a method for operating a processing unit for interactively requesting, storing, and evaluating information from a caller.” (Spec, 1, ll. 6-10). Claim 9, reproduced below, is illustrative of the claimed subject matter: 9. A communication arrangement for automatically accepting and switching an incoming communication connection, comprising: a switching center configured to receive the incoming communication connection and forward that incoming communication connection; a plurality of clients; a communication server configured to receive the forwarded incoming communication connection from the switching center, the communication server having a processing mechanism comprised of a first processing unit, a second processing unit and a waiting device; the first processing unit configured to interactively request caller information, the first processing unit adapted to transmit an address information to the switching center to transfer the incoming communication connection to one of the Appeal 2010-011592 Application 11/044,132 3 clients after that client has been identified as an acceptable destination for the incoming communication connection; the waiting device configured to receive the forwarded incoming communication connection and hold the forwarded incoming communication connection until the acceptable destination is available for receiving the forwarded incoming communication connection; the second processing unit configured to interactively request further information while the incoming communication connection is held by the waiting device; and a call distribution device configured to receive the information requested by the first processing unit and the further information requested by the second processing unit to determine at least one client of the plurality of clients that is the acceptable destination and communicate the acceptable destination to the communication server. (disputed limitations emphasized REJECTIONS 1. Claims 9-11, 20, 21, 27, and 28 stand rejected under 35 U.S.C. 103(a) as being unpatentable over Draginich (US Patent No. 6,560,329 B1), and further in view of Judkins (US Patent No. 6,587,556 B1). 2. Claims 12-14 and 22-23 stand rejected under 35 U.S.C. 103(a) as being unpatentable over the combination of Draginich, Judkins, and Brown (U.S. Patent No. 7,139,390). 3. Claims 15 and 24-26 stand rejected under 35 U.S.C. 103(a) as being unpatentable over the combination of Draginich and Brown. Appeal 2010-011592 Application 11/044,132 4 4. Claim 28 stands rejected under 35 U.S.C. § 112, second paragraph, as being indefinite. Rejection under 35 U.S.C. §112, second paragraph At the outset, we pro forma sustain the Examiner’s rejection of claim 28 under 35 U.S.C. § 112, second paragraph, as being indefinite, because Appellant admits that the antecedent basis problem for “the alternative client” may be cured by an amendment. (Reply Br. 1). We note that the Examiner withdrew the rejection of claims 15 and 23-26 under 35 U.S.C. § 112, second paragraph. (See Ans. 3). GROUPING OF CLAIMS Based on Appellant’s arguments and claim grouping (App. Br. 8-11), we decide the appeal of the first-stated obviousness rejection of on the basis of representative claim 9. See 37 C.F.R. § 41.37(c)(1)(iv). The remaining claims are addressed infra. ISSUES Under § 103, did the Examiner err in finding that the cited references, either alone or in combination, would have taught or suggested the following disputed limitation : the waiting device configured to receive the forwarded incoming communication connection and hold the forwarded incoming communication connection until the acceptable destination is available for receiving the forwarded incoming communication connection, within the meaning of independent claim 9 (emphasis added)? Appeal 2010-011592 Application 11/044,132 5 ANALYSIS (§103) Appellant contends, inter alia: The Examiner cited Draginich et al. as disclosing a call server holding an incoming call for interactive communication until a desired agent is selected at Column 6, line 9 through Column 7, line 4. (Office Action of August 18, 2009, at 4). To the contrary, the call server 22 in Draginich et al. does not have any waiting device and is not configured to hold a call. (See e.g. Draginich et al. at Figure 4 and Col. 6, lines 27-29). As explicitly disclosed in Draginich et al., a routing controller 20 is holding a call. The routing controller 20 is not the call server 22, as may be appreciated from Draginich et al. (See e.g. Draginich et al., Figures 2,5, 6A, 6B, Col. 6, line 9- Col. 7, line 4). As explicitly taught by Draginich et al. "The routing controller 20 continues to cue the call if a suitable agent exists, but is not in the ready state." (Draginich et al., at Col. 6, lines 27-29) (emphasis added). Draginich et al. also teach that "the routing controller uses the call information received from the call server ... to determine how to process the call." (Draginich et aI., at Col. 6, lines 14-19) (emphasis added). Draginich et al. clearly do not teach or suggest any call server that includes a waiting device as required by claim 9. Indeed, the call server 22 of Draginich et al. does not cue or otherwise hold any call. To the contrary, the routing controller 20 holds the call as taught by Draginich et al. (App. Br. 9-10) (emphasis added.) The Examiner disagrees: Since the call server is holding the call and the call is waiting at the call server, the call server is able to perform these interactive telephony functions of prompting the caller and holding the call waiting for the caller responses for the call (Draginich, col. 5 ll. 52-67). This is similar to central office or signal switching point (SSP) as a call server querying the service control point (SCP) as a routing controller and receiving call handling directives in advanced intelligent network (AIN) as was well known in the art. In such case, the central office or Appeal 2010-011592 Application 11/044,132 6 SSP suspends and holds the call to send query to SCP and get response from SCP for processing the call. Thus, the call server (Fig. 2 item 22) with its waiting device (Fig. 2 item 48 VRU as caller promoting unit) in Draginich suspends and holds call and makes the call wait during interaction of prompting the caller and waiting for response from the caller. Draginich clearly teaches that the routing controller merely receives call information data messages from the call server and directs the call server using data messages to process the call (Draginich, col. 5 II. 64-67, col. 6 II. 9-20), while the call is waiting at the call server. Further, the Appellant has argued that "Eliminating the holding of calls made by the routing controller 20 of Draginich et al, would impermissibly alter the principle of operation for the system taught by Draginich et al, Indeed, Draginich et al. teach that the routing controller is critical to the holding of calls and determines where to route a call it is holding. (See e.g., Col. 6, lines 14-19 and 27-29 and Figure 4)" (Appeal Brief, pg. 10). The Examiner respectfully disagrees. There is no disclosure in Draginich that the routing controller is critical to holding the call. Contrary to this alleged assertion by the Appellant, Draginich clearly teaches that the call server with special programs and local database within itself performs all interactions with the caller and makes call routing decisions automatically by itself (Draginich, col. 7 ll. 51-col. 8 ll. 15). Thus, the routing controller is NOT critical to the functioning of Draginich system. (Ans. 15-16). We begin our analysis with claim construction of the disputed claim term “waiting device.” (Independent claims 9, 13, and 15). During patent examination, the pending claims must be given their broadest reasonable interpretation consistent with the specification. In re Hyatt, 211 F.3d 1367, 1372 (Fed. Cir. 2000). Appeal 2010-011592 Application 11/044,132 7 When we look to Appellant’s Specification for context, we observe that the claimed waiting device is described as providing “a waiting melody or an audio file containing music and speech”: In addition, the processing unit IVl terminates the communication connection element al and transfers an instruction to the switching center VE when the communication connection element al is cleared down, according to which instruction the communication connection a is connected to a waiting device Wl ("waiting field") at the communication node KNl by the switching center VE via the (internal) communication connection element a2. The caller then hears a waiting melody or an audio file containing music and speech. In 25 the case of "multimedia clients", it is naturally also possible to use video clips or the like as "waiting information". (Spec. 10, ll. 15-27). The Examiner finds the claimed waiting device is taught or suggested by Draginich’s VRU (item 48, Fig. 20): Thus, the call server (Fig. 2 item 22) with its waiting device (Fig. 2 item 48 VRU as caller prom[p]ing unit) in Draginich suspends and holds call and makes the call wait during interaction of prompting the caller and waiting for response from the caller. (Ans. 16). We observe that Draginich expressly teaches that “[t]he call sever 22 may operate the caller prompting unit 48 to play a welcoming message to the waiting caller (step 88)” (Draginich, col. 5, ll. 58-60, emphasis added): The call server 22 may operate the caller prompting unit 48 to play a welcoming message to the waiting caller (step 88). Then, the caller prompting unit 48 plays a menu 56 to the caller (step 89). The menu includes one or more questions based on the directive of the routing controller 20. The caller responds, for Appeal 2010-011592 Application 11/044,132 8 example, by using dial pad tones or by voice 58. After receiving the caller's responses, the call server 22 transmits a message 60 with call information including the caller responses to the routing controller 20 (step 90). (Draginich, col. 5, ll. 58-67, emphasis added). Given these teachings regarding the caller prompting unit 48 which operates under the control of Draginich’s server 22 to play a welcoming message to the waiting caller (Id.), we find the weight of the evidence supports the Examiner’s position. Thus, we find no support for the Appellant’s additional contention that “[t]he Examiner has also failed to meet his burden of showing how one of ordinary skill in the art would be motivated to give a call server functionality for holding a communication connection when the cited prior art shows that a call server is not utilized for such functionality.” (App. Br. 10, last paragraph). Moreover, Appellant does not directly address the Examiner’s findings regarding Draginich’s caller prompting unit 48 in the Reply Brief. We also observe that Appellant expressly admits that at least Draginich’s “routing controller 20 is holding a call” 1 (App. Br. 9, ¶3), which lends support to the Examiner’s additional finding that such holding (i.e., wait) devices were well known in the art. (Ans. 16, l. 3). Appellant’s arguments notwithstanding, on this record we are not persuaded that the Examiner’s claim construction is overly broad, unreasonable, or inconsistent with the Specification. Because we are not 1 Cf. Boston Scientific Scimed, Inc. v. Cordis Corp., 554 F.3d 982, 991 (Fed. Cir. 2009) (In the context of §103, “[c]ombining two embodiments disclosed adjacent to each other in a prior art patent does not require a leap of inventiveness.”). Appeal 2010-011592 Application 11/044,132 9 persuaded of Examiner error, we sustain the Examiner’s obviousness rejection of representative claim 9. Associated dependent claims 10, 11, 27, and 28 (not argued separately) fall with independent claim 9. See 37 C.F.R. § 41.37(c)(1)(iv). Claims 20 and 21 Although Appellant nominally argues claims 20 and 21separately, the arguments are similar to those presented for claim 9 − Appellant again contends that Draginich’s server does not include a waiting device. (App. Br. 12). We do not find this argument persuasive for the reasons discussed above regarding claim 9. Therefore, we sustain the rejection of claims 20 and 21 for the reasons discussed above regarding caller prompting unit 48 (i.e., corresponding to the claimed wait device) which operates under the control of Draginich’s server 22 to play a message to the waiting caller. (Draginich, col. 5, ll. 58-67; see also Fig. 4). Claims 12-14, 22, and 23 Although Appellant nominally argues these claims as a separate group (App. Br. 12-13), the arguments urging patentability are based on the same arguments previously advanced for claim 9, which we do not find persuasive. Therefore, we sustain the second -stated rejection of claims 12-14, 22, and 23 for the same reasons discussed above regarding caller prompting unit 48 (i.e., corresponding to the claimed wait device) which operates under the control of Draginich’s server 22 to play a message to the waiting caller. (Draginich, col. 5, ll. 58-67; see also Fig. 4). Appeal 2010-011592 Application 11/044,132 10 Claims 15 and 24-26 Although Appellant nominally argues these claims as a separate group, the arguments urging patentability are based on the same arguments previously advanced for claim 9, which we do not find persuasive. Therefore, we sustain the third-stated obviousness rejection of claims 15, and 24-26 for the same reasons discussed above regarding caller prompting unit 48 (i.e., corresponding to the claimed wait device) which operates under the control of Draginich’s server 22 to play a message to the waiting caller. (Draginich, col. 5, ll. 58-67; see also Fig. 4). DECISION We affirm the Examiner’s rejections of claims 9-15 and 20-28 under § 103. We affirm the Examiner’s rejection of claim 28 under § 112, second paragraph. No time for taking any action connected with this appeal may be extended under 37 C.F.R. § 1.136(a)(1). See 37 C.F.R. § 1.136(a)(1)(iv). ORDER AFFIRMED pgc Copy with citationCopy as parenthetical citation