Doreen M. Deese, Complainant,v.Patrick R. Donahoe, Postmaster General, United States Postal Service (Pacific Area), Agency.

Equal Employment Opportunity CommissionFeb 15, 2012
0120090640 (E.E.O.C. Feb. 15, 2012)

0120090640

02-15-2012

Doreen M. Deese, Complainant, v. Patrick R. Donahoe, Postmaster General, United States Postal Service (Pacific Area), Agency.




Doreen M. Deese,

Complainant,

v.

Patrick R. Donahoe,

Postmaster General,

United States Postal Service

(Pacific Area),

Agency.

Appeal No. 0120090640

Hearing No. 550-2008-00280X

Agency No. 4F-956-0028-08

DECISION

Complainant filed an appeal with this Commission concerning his complaint

of unlawful employment discrimination. For the reasons set forth,

we AFFIRM the Agency’s decision, finding no discrimination.

BACKGROUND

The record reveals that, during the relevant time, Complainant

was employed as a Supervisor of Customer Service at the Agency’s

Roseville Sierra Garden Post Office in Roseville, California. Report of

Investigation (ROI), at 2 and 7. Complainant sought counseling and

subsequently filed a formal complaint.

Complainant alleged that she was subjected to a hostile work environment

on the bases of race (African-American), sex (female), age (over 40),

and in reprisal for prior EEO activity when:

1. Since August 21, 2007, Complainant was subjected to a hostile work

environment in that she was not treated with dignity, fairness or respect.

2. On October 2, 2007, Complainant was issued a Letter of Warning in

Lieu of a 7-Day Time Off Suspension for an incident that occurred on

August 2, 2007.

3. On October 16, 2007, Complainant’s schedule was changed and she

was assigned PM duties.

4. In January 2008, Complainant was bypassed for a detail as Officer in

Charge (OIC)/Acting Manager at the Vernon Station.

5. Complainant was not paid overtime.1

At the conclusion of the investigation, Complainant received a copy

of the investigative report. The Agency informed Complainant of

her right to request a hearing before an EEOC Administrative Judge

(AJ), or alternatively, to receive a final decision from the Agency.

Complainant requested a hearing before an AJ.

On October 6, 2008, an AJ issued a decision without a hearing. The AJ

found that there was no genuine issue of material fact in dispute,

and concluded that Complainant had not been discriminated against.

Specifically, the AJ found that the Agency presented legitimate,

nondiscriminatory reasons for its actions, which Complainant failed

to rebut.

On October 20, 2008, the Agency issued a decision finding no

discrimination. The Agency fully implemented the AJ’s decision.

Complainant now appeals from that decision.2 We find that the AJ

correctly defined the issues in the complaint.

On appeal, Complainant argued, through her representative, that the AJ

mentioned Postmaster A eight times in her decision; that Postmaster A had

no association with her case; and that Postmaster A was unknown to her

or this file. In response to Complainant’s appeal, the Agency stated

that the AJ had mentioned Postmaster A in her decision, a name that was

unrelated to the case. However, the Agency argued that, on November 24,

2008, the AJ re-issued her decision correcting the pages in which she

inadvertently used the name A for the Postmaster in Complainant’s case.

ANALYSIS AND FINDINGS

As an initial matter, we find that the AJ’s reference to Postmaster

A instead of Postmaster B was harmless error and in no manner changes

the analysis or final disposition of the complaint.

We must determine whether it was appropriate for the AJ to have

issued a decision without a hearing on this record. The Commission's

regulations allow an AJ to issue a decision without a hearing when

he or she finds that there is no genuine issue of material fact.

29 C.F.R. § 1614.109(g). This regulation is patterned after the

summary judgment procedure set forth in Rule 56 of the Federal Rules of

Civil Procedure. The U.S. Supreme Court has held that summary judgment

is appropriate where a court determines that, given the substantive legal

and evidentiary standards that apply to the case, there exists no genuine

issue of material fact. Anderson v. Liberty Lobby, Inc., 477 U.S. 242,

255 (1986). In ruling on a motion for summary judgment, a court’s

function is not to weigh the evidence but rather to determine whether

there are genuine issues for trial. Id. at 249. The evidence of the

non-moving party must be believed at the summary judgment stage and all

justifiable inferences must be drawn in the non-moving party’s favor.

Id. at 255. An issue of fact is "genuine" if the evidence is such that

a reasonable fact finder could find in favor of the non-moving party.

Celotex v. Catrett, 477 U.S. 317, 322-23 (1986); Oliver v. Digital

Equip. Corp., 846 F.2D 103, 105 (1st Cir. 1988). A fact is "material"

if it has the potential to affect the outcome of the case. Upon review,

we find that the AJ properly issued a decision without a hearing because

there is no genuine issue of material fact.

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, religion or

prior EEO activity is unlawful, if it is sufficiently patterned

or pervasive. Wibstad v. United States Postal Service, EEOC Appeal

No. 01972699 (Aug. 14, 1998) (citing McKinney v. Dole, 765 F.2d 1129,

1138-39 (D.C. Cir. 1985)); EEOC Enforcement Guidance on Harris v. Forklift

Systems, Inc. at 3, 9 (March 8, 1994). In determining that a working

environment is hostile, factors to consider are the frequency of the

alleged discriminatory conduct, its severity, whether it is physically

threatening or humiliating, and if it unreasonably interferes with

an employee's work performance. See Harris v. Forklift Systems, Inc.,

510 U.S. 17, 21 (1993); Enforcement Guidance at 6. The Supreme Court

has stated that: "Conduct that is not severe or pervasive enough to

create an objectively hostile work environment - an environment that a

reasonable person would find hostile or abusive - is beyond Title VII's

purview." Harris, 510 U.S. at 22 (1993).

To establish a claim of hostile work environment, Complainant must show

that: (1) she belongs to a statutorily protected class; (2) she was

subjected to harassment in the form of unwelcome verbal or physical

conduct involving the protected class; (3) the harassment complained

of was based on her statutorily protected class; (4) the harassment

affected a term or condition of employment and/or had the purpose or

effect of unreasonably interfering with the work environment and/or

creating an intimidating, hostile, or offensive work environment; and

(5) there is a basis for imputing liability. See Henson v. City of

Dundee, 682 F.2d 897 (11th Cir. 1982). The harasser's conduct should

be evaluated from the objective viewpoint of a reasonable person in the

victim's circumstances. Enforcement Guidance at 6.

Upon review, we find that the Agency articulated legitimate,

nondiscriminatory reasons for its actions. Regarding claim 1, the

Postmaster of the Roseville Sierra Garden Post Office (Postmaster B)

stated that Complainant had never complained to him about a hostile work

environment; therefore, an investigation was not needed. Postmaster B

asserted that he had treated all employees in the Roseville Post Office,

including Complainant, with dignity, fairness, and respect. Postmaster

B said that he was not aware of any supervisor or manager not treating

Complainant with dignity, fairness, and respect. Postmaster B stated that

Complainant’s race, sex, and/or age was not a factor in any decision

made with regards to Complainant’s working conditions or being treated

with dignity, fairness or respect. Postmaster B stated that he was not

aware of any prior EEO activity of Complainant. ROI, at Affidavit B.

The Manager of Customer Services of the Roseville Sierra Garden

Post Office (Manager) stated that he was unaware of any hostile

work environment alleged by Complainant. The Manager said that he

treated Complainant with dignity, fairness, and respect. The Manager

asserted that he was not aware of any supervisor or manager not treating

Complainant with dignity, fairness, and respect. The Manager claimed that

Complainant’s race, sex, or age was not a factor in any decision made

with regards to her working conditions or being treated with dignity,

fairness, or respect. The Manager stated that he was not aware of any

prior EEO activity of Complainant. ROI, at Affidavit C.

As to claim 2, Postmaster B stated that Complainant was issued a

suspension for her part in falsifying clock rings for employees.

Postmaster B asserted that Complainant notified employees not to clock

in from the street and to see Supervisor A. Postmaster B argued that

he concurred with the decision to issue Complainant a 7-Day No Time Off

Suspension on October 17, 2007. Postmaster B claimed that an Office

of the Inspector General (OIG) investigation and his own investigation

determined that two supervisors, Supervisor A and Complainant, were

placing false clock rings in for employees returning from the street

(delivery). Postmaster N said that some were changed by over an hour.

Postmaster B articulated that, at the time, the Manager was the acting

manager of the Roseville Sierra Gardens Post Office. Postmaster B stated

that management received the OIG report, the Manager requested a 7-Day

Suspension for Supervisor A and Complainant. Postmaster B asserted

that Complainant failed to properly discharge her duties as supervisor.

Postmaster B stated that an Investigative interview was conducted by the

Manager prior to making his decision and that Supervisor A and Complainant

were the only employees verified by the OIG as falsifying clock rings.

ROI, at Affidavit B.

The Manager stated that he had helped at the Sierra Gardens Post

Office for three and a half months when the incident occurred.

The Manager asserted that the National Association of Letter Carriers

(NALC) informed Postmaster B that two Supervisors were involved in

falsifying clock rings or instructing carriers not to clock in from

the street. The Manager averred that a Special Agent (Special Agent A)

in OIG conducted an investigation. The Manager claimed that there were

numerous statements by city carriers alleging that two supervisors had

instructed them to not clock in from the street. The Manager argued

that he was instructed by Postmaster B to investigate these allegations

and to follow up with a corrective action, if necessary, because he was

a Level-20 Manager. The Manager articulated that the reasons cited by

management for issuing Complainant a 7-Day No Time Off Suspension on

October 17, 2007, were based on a report provided by Special Agent A;

witnesses’ statements contained in the report; and because Complainant

could not provide acceptable answers defending her actions during the

investigative interview. ROI, at Affidavit C.

With respect to claim 3, Postmaster B stated that, in October 2007,

he changed the times and days off for several of his supervisors,

affecting Complainant and other supervisors. Postmaster B asserted

that his authorized complement was reduced by one supervisor position

in Roseville so he aligned duties to cover operations without a relief

supervisor and matched his staff to meet the needs of the service.

Postmaster B claimed that, at no time, was race, sex, and/or age a

factor in making each employee’s assignment. ROI, at Affidavit B.

Furthermore, there is no indication that Postmaster B thought working the

PM supervisor shift was less desirable than working the AM supervisor

shift. The Manager stated that he was not involved in any scheduling

of supervisors at the Sierra Gardens Post Office. The Manager said that

Postmaster B scheduled the Supervisors. ROI, at Affidavit C.

Concerning claim 4, Postmaster B stated that he did not post an OIC detail

for the Vernon Station in January 2008. Postmaster B said that the

Manager was being assigned to a Pacific Area Audit Team, and at first,

Postmaster B did not know if it was an extended detail. Postmaster B

asserted that he found out that it was for two or three days a week as

needed, and when the Manager was not available, he covered it with the

existing supervisor at the Vernon Station by backfilling the supervisor

position with an acting supervisor. Postmaster B claimed that this

was common practice at the Vernon Station and Granite Bay Stations

and was the least disruptive practice. Postmaster B articulated that

Complainant’s race, sex, and/or age was never a factor in his decision.

ROI, at Affidavit B.

Corresponding to claim 5, the record indicates that advanced approval

was necessary for overtime, but there is no indication that Complainant

was given advanced approval for any overtime during the time at issue.

As to the claim of harassment, the AJ found that there was no evidence

to raise a genuine issue of material fact that any of the foregoing

incidents were motivated by race, sex, age, or in reprisal for protected

EEO activity. AJ’s Decision, at 19. Therefore, the AJ found no

harassment discrimination.

The Commission finds that Complainant failed to rebut the Agency's

articulated legitimate, nondiscriminatory reasons for its actions.

Additionally, the Commission finds that Complainant has failed to

show by a preponderance of the evidence that she was subjected to

discrimination on the bases of race, sex, age, or in reprisal for prior

protected activity. The Commission also finds that Complainant has failed

to show by a preponderance of the evidence that she was subjected to

discriminatory harassment.

CONCLUSION

The Agency’s decision finding no discrimination is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See 29

C.F.R. § 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official Agency

head or department head, identifying that person by his or her full

name and official title. Failure to do so may result in the dismissal

of your case in court. “Agency” or “department” means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above (“Right to File a Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 15, 2012

__________________

Date

1 We have reordered and renumbered the allegations.

2 Complainant’s complaint also included three additional issues dated in

August 2007. On March 3, 2008, the Agency issued a decision dismissing

the three additional issues. There is no indication in the record that

Complainant challenged the dismissal of the three additional issues

with the AJ or raised the matter in the instant appeal. Therefore,

we will not address these issues in this decision.

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0120090640

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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