Cynthia J. Goswick, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionFeb 15, 2012
0120112059 (E.E.O.C. Feb. 15, 2012)

0120112059

02-15-2012

Cynthia J. Goswick, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.




Cynthia J. Goswick,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120112059

Hearing No. 430-2008-00399X

Agency No. 2004-0590-2008100458

DECISION

Pursuant to 29 C.F.R. § 1614.405, the Commission accepts Complainant’s

appeal from the Agency’s February 1, 2011 final order concerning

her equal employment opportunity (EEO) complaint alleging employment

discrimination in violation of Title VII of the Civil Rights Act of 1964

(Title VII), as amended, 42 U.S.C. § 2000e et seq. For the following

reasons, the Commission AFFIRMS the final order.

BACKGROUND

At the time of events giving rise to this complaint, Complainant

worked as a Secretary in the Office of the Director in the Agency’s

Medical Center in Hampton, Virginia. In October 2006, Complainant’s

second-level supervisor (S2) entered her position as Facility Director.

In January 2007, S2’s secretary was reassigned, and Complainant and

another staff member acted in the position temporarily. Soon thereafter,

S2 requested that Human Resources upgrade the secretary positions from

GS-7 to GS-7/8/9. At the time, S2’s secretary was at the GS-8 grade,

while Complainant and the three other administrative support staff members

were at the GS-7 grade level. S2 believed that the position was not

at the appropriate grade level and sought employees with more advanced

administrative skills. Complainant and the other incumbent secretaries

were advised that they could apply and compete for the upgrade positions,

but anyone who was not selected would be laterally reassigned.

Subsequently, on or about May 3, 2007, Vacancy Announcement No. 127-07

was posted for a Secretary, GS-7/8 position. The selectee for this

position would serve as S2’s secretary. Complainant and seven other

candidates were interviewed. A three-person selection panel evaluated

each candidate based on interview performance and application materials.

The panel rated each candidate and unanimously recommended the selectee

based on her total score of 69.2. Complainant received a score of 48.6

and was not recommended. On July 17, 2007, S2, the selecting official,

adopted the panel’s recommendation. The selectee entered duty on August

31, 2007, as S2’s secretary. Complainant remained in her position as

administrative assistant to her first-level supervisor (S1).

On August 24, 2007, the Agency advertised three GS-7/8 positions under

Vacancy Announcement 230-07. The selectees for these positions would

replace the incumbent secretaries. A selection panel interviewed

and recommended three applicants for the positions, and S2 adopted

their recommendations. Complainant failed to apply for any of the open

secretary positions and was therefore not selected. As a result, on or

about October 15, 2007, Complainant was replaced as S1’s secretary.

Complainant received a lateral inter-facility reassignment to a Purchasing

Agent position in the Prosthetics Services department. She maintained

her GS-7 grade and salary.

On December 5, 2007, Complainant filed an EEO complaint alleging that the

Agency discriminated against her on the basis of race (Caucasian) when:

1. On October 16, 20071, she became aware that she was not selected for

the position of Secretary (O/A), GS-0318-7/8, under Vacancy Announcement

No. 127-07; and

2. On October 16, 2007, she was reassigned to the position of Purchasing

Agent in the Hampton VAMC Prosthetics Service.

At the conclusion of the investigation, the Agency provided Complainant

with a copy of the report of investigation and notice of her right to

request a hearing before an EEOC Administrative Judge (AJ). Complainant

timely requested a hearing, and the AJ held a hearing on January 13,

2010, and issued a decision on January 19, 2011.

In the decision, the AJ initially determined that Complainant failed to

establish a prima facie case of race discrimination as to both claims.

Nonetheless, assuming arguendo that Complainant had established a prima

facie case of discrimination, the AJ found that the Agency had articulated

legitimate, nondiscriminatory reasons for its actions. Specifically,

Complainant was not selected for Vacancy Announcement No. 127-07 because

she did not receive the highest total combined score.

Next, in attempting to establish pretext, Complainant argued that the

selection process was tainted by the appearance of S2 pre-selecting

the selectee. Complainant alleged that S2 encouraged the selectee

to apply and made special provisions for her to apply. In addition,

Complainant alleged that S2 and the selectee were personally acquainted

through their membership in a minority mentoring group and that they

communicated frequently.

The AJ determined that there was no evidence of pre-selection.

S2 admitted that she informed the selectee of the position and encouraged

her to apply; however, S2 encouraged two other candidates to apply for

the position as well. Further, the AJ found that the selection panel

independently assessed and interviewed each of the applicants on the

Promotion Certificate. The AJ concluded that there was no evidence

that S2 or any other management official exercised any control over who

applied, who was certified, who was interviewed, or who was eventually

recommended for selection. In addition, the Agency's use of a standard,

unbiased application and selection process to fill the vacancy further

rebutted Complainant's arguments of pre-selection based on race or any

other basis.

Additionally, Complainant asserted that her secretarial experience

and time served as S2’s interim secretary showed that she was more

qualified than the selectee. The AJ determined that despite Complainant's

subjective opinion that she was the most qualified candidate, her

credentials did not reach the level of being plainly superior to those

of the selectee. Even if Complainant were able to establish that her

qualifications were greater than the selectee's, the panel, using

standardized and unbiased criteria, unanimously rated the selectee

as the top candidate based on both her application materials and her

interview performance. S2, as the selecting official, adopted the panel's

recommendations and extended an offer of employment to the selectee.

Regarding claim (2), the Agency affirmed that Complainant was reassigned

because she was not selected for one of the announced secretary positions.

More specifically, Complainant was not selected because she chose not to

apply for one of the positions. As a result, Complainant was reassigned

to a Purchasing Agent position because she was replaced by one of the

newly hired secretaries.

Complainant claimed, but did not identify the source, that she was

advised not to apply for one of the positions. The AJ determined that

Complainant had presented no credible evidence to support her contention

that she was discouraged from applying. The AJ noted that Complainant

actually testified that S1 and S2 encouraged her to apply for one of

the positions as it could result in a promotion or grade increase.

The AJ found that Complainant was unable to rebut the Agency’s

legitimate, nondiscriminatory reasons for its actions. As a result, the

AJ held that Complainant had not been discriminated against as alleged.

The Agency subsequently issued a final order adopting the AJ’s decision.

CONTENTIONS ON APPEAL

On appeal, Complainant contends that the Agency’s claimed legitimate,

nondiscriminatory reasons for selecting the selectee in claim (1) were

not sufficient. Specifically, Complainant argues that the fact that

she did not score as highly as the selectee does not explain why she

was not selected. Complainant states that a review of the applications

shows beyond a doubt that she was much more qualified for the position.

Further, Complainant contends that the record is clear that S2 influenced

the selection panel’s recommendation of the selectee.

As to claim (2), Complainant argues that she did not apply for her own

position because it was clear that S2 did not want her in the position.

Complainant contends that her reassignment was not voluntary and that she

was forced out of her position without any evidence of poor performance.

Accordingly, Complainant requests that the Commission reverse the

final order.

STANDARD OF REVIEW

Pursuant to 29 C.F.R. § 1614.405(a), all post-hearing factual findings

by an AJ will be upheld if” supported by substantial evidence in the

record. Substantial evidence is defined as “such relevant evidence as

a reasonable mind might accept as adequate to support a conclusion.”

Universal Camera Corp. v. Nat'l Labor Relations Bd., 340 U.S. 474. 477

(1951) (citation omitted). A finding regarding whether or not

discriminatory intent existed is a factual finding. See Pullman-Standard

Co. v. Swim, 456 U.S. 273, 293 (1982). An AJ's conclusions of law

are subject to a de novo standard of review, whether or not a hearing

was held.

An AJ's credibility determination based on the demeanor of a witness or

on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or me testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See Equal Employment Opportunity Management Directive for 29 C.F.R. Part

1614 (EEO MD-110), at 9-16 (Nov. 9, 1999).

ANALYSIS AND FINDINGS

Disparate Treatment

To prevail in a disparate treatment claim such as this, Complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). She must

generally establish a prima facie case by demonstrating that she was

subjected to an adverse employment action under circumstances that would

support an inference of discrimination. Furnco Constr, Co. v. Waters,

438 U.S. 567, 576 (1978). The prima facie inquiry may be dispensed with

in this case, however, since the Agency has articulated legitimate and

nondiscriminatory reasons for its conduct. See U.S. Postal Serv. Bd. of

Governors v. Aikens, 460 U.S. 711, 713-17 (1983). To ultimately prevail,

Complainant must prove, by a preponderance of the evidence, that the

Agency's explanation is a pretext for discrimination. Reeves v. Sanderson

Plumbing Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor

Ctr. v. Hicks, 509 U.S. 502, 519 (1993); Tx. Dep't of Cmty. Affairs

v. Burdine, 450 U.S. 248. 256 (1981).

Upon review of the record, the Commission finds that the AJ's finding of

no discrimination is supported by substantial evidence. The Commission

concurs with the AJ's finding that the Agency articulated legitimate,

nondiscriminatory reasons for its actions. Specifically, as to claim (1),

S2 testified that she upgraded the secretary position because she did

not believe the grade level was appropriate for the executive secretary

and she wanted to ensure that the appropriate skills and necessary

responsibilities were in the position description. Hr’g Tr., at 375.

Complainant applied for the position, was found to be qualified, but

ultimately was not selected because she did not score as highly as the

selectee based on her application and interview.

One selection panelist testified that she rated Complainant’s

interview lower than the selectee’s because her responses were very

limited, while the selectee did an excellent job in responding to the

situational interview questions. Hr’g Tr., at 109-10. She added that

she recommended the selectee for selection based on evidence of her

broad organizational knowledge, her ability to synthesize information

and present it clearly, and her ability to lead and effectively

manage any position that she had held up to that point. Id. at 130.

Another selection panelist testified that she had never interviewed

anyone who performed as well as the selectee during her interview, and

she impressed the panel with her broad work experience and background.

Hr’g Tr., at 60. Based on the combined interview and application

scores, the selectee was recommended for selection, and S2 selected the

selectee based on the panel’s recommendation.

Regarding claim (2), S2 decided to upgrade and open the secretary

positions because she was unsatisfied with the performance of

the current secretaries and wanted to ensure that she had the best

qualified individuals in the positions. The positions were announced in

Vacancy Announcement No. 230-07. Despite being aware that the selected

candidates would replace the incumbent secretaries, Complainant failed

to apply for any of the open positions and was therefore not selected.

After the selectees entered duty, Complainant needed to be reassigned

or she would be without a job. As a result, Complainant was reassigned

to a Purchasing Agent position in Prosthethics.

Because the Agency has proffered legitimate, nondiscriminatory reasons for

the alleged discriminatory incidents, Complainant now bears the burden of

establishing that the Agency's stated reasons are merely a pretext for

discrimination. Shapiro v. Soc. Sec. Admin., EEOC Request No. 05960403

(Dec. 6, 1996). Complainant can do this by showing that the Agency was

motivated by a discriminatory reason. Id. (citing St. Mary's Honor

Ctr. v. Hicks, 509 U.S. 502 (1993)). Complainant can also establish

pretext by showing that her qualifications are “plainly superior”

to those of the selectee. Bauer v. Bailar, 647 F.2d 1037, 1048 (10th

Cir. 1981).

As to claim (1), Complainant argues that S2 influenced the selection

panel’s selection and had essentially pre-selected the selectee.

The Commission notes that, even if preselection occurred, it would not

be unlawful unless Complainant can show that the preselection was driven

by discriminatory animus. Nickens v. Nat’l Aeronautics Space Admin.,

EEOC Request No. 05950329 (Feb. 23, 1996). Preselection, per se, does

not establish discrimination when it is based on the qualifications

of the selected individual and not some prohibited basis. McAllister

v. U.S. Postal Serv., EEOC Request No. 05931038 (July 28, 1994).

The record reveals, however, that the selection panel independently

evaluated and rated the candidates. Ultimately, S2 chose the selectee

based on the selection panel’s recommendation because they all believed

the selectee was the better candidate and was in the best interest of

the Agency. Aside from Complainant's bare assertions, the record is

devoid of any persuasive evidence that discrimination was a factor in

the Agency’s selection.

Regarding claim (2), Complainant contends that her reassignment was not

voluntary and she did not apply because it was clear that S2 did not

want her to apply. Both S1 and S2 testified that they did nothing to

discourage Complainant from applying. Further, while Complainant’s

reassignment may not have been voluntary, it was necessary after she

failed to apply for one of the secretary positions.

Accordingly, the Commission finds that the AJ's determination that

Complainant failed to establish pretext is supported by substantial

evidence in the record. The record and facts gleaned at the hearing

fail to prove any evidence purporting to show the Agency's actions were

pretext for discriminatory animus. Accordingly, the Commission discerns

no basis to disturb the AJ's decision.

CONCLUSION

After a review of the record in its entirety, including consideration

of all statements submitted on appeal, it is the decision of the Equal

Employment Opportunity Commission to AFFIRM the final Agency order because

the Administrative Judge’s ultimate finding, that unlawful employment

discrimination was not proven by a preponderance of the evidence, is

supported by the record.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See

29 C.F.R. § 1614.405; Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (Nov. 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official Agency

head or department head, identifying that person by his or her full

name and official title. Failure to do so may result in the dismissal

of your case in court. “Agency” or “department” means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the

request and the civil action must be filed within the time limits as

stated in the paragraph above (“Right to File a Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 15, 2012

Date

1 The record indicates that Complainant was actually informed of her

non-selection on July 17, 2007.

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0120112059

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120112059