Black Angus of Lauderhill, Inc.Download PDFNational Labor Relations Board - Board DecisionsSep 24, 1974213 N.L.R.B. 425 (N.L.R.B. 1974) Copy Citation BLACK ANGUS OF LAUDERHILL, INC. 425 Black Angus of Lauderhill , Inc. and Hotel , Motel, Res- taurant Employees & Bartenders Union, Local Union No . 339, AFL-CIO. Cases 12-CA-5977 and 12-CA-6026 September 24, 1974 DECISION AND ORDER BY MEMBERS FANNING, KENNEDY, AND PENELLO On October 31, 1973, Administrative Law Judge Almira Abbot Stevenson issued the attached Decision in this proceeding. Thereafter, Respondent filed ex- ceptions and a supporting brief, and a "Motion to Reopen the Hearing and/or Record to Adduce Addi- tional Evidence," with an accompanying memoran- dum. The General Counsel filed an opposition to the Respondent's motion. Thereafter, the Respondent filed a reply to the General Counsel's opposition. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board considered the record in light of the exceptions, the motion, and the briefs and on March 27, issued an Order Reopening Record and Remand- ing Proceeding to the Regional Director, in which the Board ordered a further proceeding before Adminis- trative Law Judge Stevenson for the purpose of taking evidence relevant to the improper solicitation of au- thorization cards within the meaning of N.L.R.B. v. Savair Manufacturing Company, 414 U.S. 270, decided December 17, 1973. On May 31, 1974, the Administrative Law Judge issued the attached Supplemental Decision in this proceeding. Thereafter, the Respondent filed excep- tions and a supporting brief and the General Counsel filed a supplemental brief. The Board has considered the record and the at- tached Decisions in light of the exceptions and briefs and has decided to affirm the rulings , findings,' and conclusions of the Administrative Law Judge and to adopt her recommended Order,' as modified herein. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Rela- tions Board adopts as its Order the recommended Order of the Administrative Law Judge, as modified below and hereby orders that Respondent, Black An- gus of Lauderhill, Inc., Lauderhill, Florida, its offi- cers, agents, successors, and assigns, shall take the action set forth in the said recommended Order, as modified: Delete paragraph 1(c) and reletter the subsequent paragraph accordingly. IT IS FURTHER ORDERED that the complaint be dis- missed insofar as it alleges Respondent violated Sec- tion 8(a)(5) of the Act. ' For the reasons stated by the majority in Steel-Fab, Inc., 212 NLRB No. 25 (1974), we do not adopt the Administrative Law Judge's finding that Respondent violated Sec. 8(a)(5) of the Act, but rather enter a bargaining order as a remedy for the serious unfair labor practices committed by Re- spondent . We shall modify the Administrative Law Judge' s recommended Order accordingly . Consistent with his dissent in Steel-Fab, Member Fanning would find a violation of Sec . 8(a)(5), as did the Administrative Law Judge. Member Kennedy accepts the credibility resolutions of the Administrative Law Judge with respect to the misconduct of strikers Sharon Cook and Joan Norton. In view of Cook's and Norton' s admissions with respect to the offensive remarks to customers about the barbecue and salad , he would not order their reinstatement . The severity of the Respondent 's unfair labor practices does not excuse the misconduct of Cook and Norton. 2 The Administrative Law Judge' s inadvertent references to the "Director of Region 7" are hereby corrected to read "Regional Director for Region 12." DECISION STATEMENT OF THE CASE ALMIRA ABBOT STEVENSON, Administrative Law Judge: This case was heard at Coral Gables, Florida, August 21-24 and 28-31, 1973. The charge in Case 12-CA-5977 was filed by the Union March 26, 1973, and served on the Respon- dent March 27, 1973; the charge in Case 12-CA-6026 was filed by the Union May 7, 1973, and served on the Respon- dent May 8, 1973. The original complaint was issued May 24, 1973; an order consolidating cases and amending com- plaint was issued June 28, 1973. The issues are whether the Respondent (1) violated Sec- tion 8(a)(1) of the National Labor Relations Act, as amend- ed, by coercively interrogating, harassing, and threatening employees; creating the impression of surveillance; and sol- iciting grievances and impliedly promising to adjust them; (2) violated Section 8(a)(5) by refusing to bargain with the Union as the majority representative of the employees in an appropriate unit; and (3) violated Section 8(a)(3) by deny- ing reinstatement to four strikers . Additional issues are whether the strike was an unfair labor practice strike, and the appropriate remedy. For the reasons given below, I conclude that the Respondent violated the Act as alleged. Upon the entire record, including my observation of the demeanor of the witnesses , and after due consideration of the brief filed by the Respondent and the supplement to oral argument on majority status filed by the General Counsel,' I make the following: 1 The General Counsel 's motion to correct the record is granted in the absence of objection. 426 DECISIONS OF NATIONAL LABOR RELATIONS BOARD FINDINGS OF FACT 2 AND CONCLUSIONS OF LAW after the Union's first recognition demand , Draznin asked her, "Do you have anything to do with this union?" Vera Letter and waitress Joan Norton testified, similarly, that the same day, Draznin said to them, "What's all this about the union?" or words to that effect. According to Letter, he then added, "I'm sorry, I shouldn't have said that." There is no testimony that Draznin interrogated employ- ees March 20. In the contest of this case, I conclude that Draznin's interrogation of three employees March 17, 1973, was coer- cive, and violated Section 8(a)(1) of the Act. 2. Paragraph 5(c) of the complaint alleges that Draznin also harrassed and threatened employees March 17, 1973. Vera Letter testified that after the conversation referred to above, Draznin said that thereafter anyone who came in I minute late or threw away a bad potato would be fired. Vera Letter explained that customarily waitresses opened baked potatoes before serving them to a customer and threw away the bad ones. I conclude that this statement, in context, constituted a threat and harassment of employees, in violation of Section 8(a)(1). 3. Paragraphs 5(d)(1) -(4) allege that on March 18, 1973, Draznin threatened employees, told an employee her work- ing hours were changed because she had signed a union authorization card , and created the impression that employ- ees' union activities were under surveillance. In support of these allegations , Lewis and waitress Karen Triola testified similarly that on this date in the presence of three or four employees, Head Hostess Dufresne, and two to four customers, Draznin pointed to each of them and yelled, "She's a union gal," and pointed to other employees and yelled the same at them ; and that Draznin also said, in the presence of Assistant Manager Dimitri Flamburis, "If they want a union, or if you want a union, I'll give you a good reason to get a union." Lewis and Vera Letter also testified that that evening Draznin presented them and other employees with a new work schedule, commenting, "Here, read this and weep," and directed Vera Letter to post it. According to Lewis, Draznin commented again, "I'll give you a good reason to get a union," and subsequently added, to her, "Well, how do you like that schedule? It sure isn't good for you, is it, Jackie. . . ?" After saying he could not understand why any one would want a union here, Lewis testified, Draznin then told her, "Well, I know you are the instigator." Vera Letter testified that she posted the new schedule as directed, but received a message the following day that it would not be put into effect. When she asked Draznin why he had changed the schedule to her disadvan- tage , he told her it was because he thought she had signed a union card. I conclude that by Draznin's statements recounted above, the Respondent threatened and harassed employees for en- gaging in protected concerted activities and created the im- pression that their union activities were under surveillance, as alleged, and that such conduct was violative of Section 8(a)(1). 4. Paragraph 5(f) alleges that on March 20, 1973, Draz- nin again threatened employees. Joan Norton testified, in support of this allegation, that on this date Draznin said in 1. JURISDICTION The Respondent is a Florida corporation which operates the retail restaurant at Lauderhill, Florida, here involved. During the past 12 months, the Respondent received gross revenues in excess of $500,000, and purchased and received goods and supplies from outside Florida valued in excess of $10,000. I conclude that the Respondent is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act, and that it will effectuate the policies of the Act to assert jurisdiction herein. 11. LABOR ORGANIZATION The record establishes , and I conclude , that the Union is a labor organization as defined in Section 2(5) of the Act. III. THE UNFAIR LABOR PRACTICES A. Introduction The Union organizational campaign among the employ- ees of the Respondent 's Lauderhill restaurant began March 12, 1973, when Jacqueline (Jackie) Lewis , a waitress , called at the office of Dennie Meehan , secretary-treasurer and business agent of the Union, and obtained union authoriza- tion cards . Lewis signed a card and obtained the signatures of waitresses Vera and Marilyn (Mimi) Letter. The organiz- ing campaign , by these three and others, extended over most of the subsequent 3 weeks . The Union presented demands for recognition March 16, 1973, and on subsequent occa- sions , which demands the Respondent refused . It was dur- ing the period March 16 to March 23, when the Respondent was struck , that the 8 (a)(1) violations are alleged to have occurred . The Union requested reinstatement of all strikers April 30, 1973. Vera Letter, Mimi Letter, Sharon Cook, and Joan Norton were refused reinstatement because of alleged misconduct on the picket line. B. The 8(a)(1) Violations The facts regarding the conduct of Manager Jerome Draznin, an admitted supervisor and agent of the Respon- dent, are based on the uncontradicted and credited testimo- ny of the employees indicated. Draznin did not testify. 1. Paragraph 5(a) of the complaint alleges that on March 17 and 20, 1973, Draznin unlawfully interrogated employ- ees. In support of this allegation , waitress-barmaid Mary Ann Moran testified that on Saturday, March 17, 1973, the day 2 In resolving credibility issues, I have in certain instances credited some and discredited other testimony of the same witnesses. It has been said that nothing is more common than that . N.L.R.B. v. Universal Camera Corp., 179 F.2d 749, 754 (C.A. 2, 1950). I do not rely on police reports identified by Sergeant Brown and Officer Johnston for any factual findings , as they did not witness the events referred to therein. BLACK ANGUS OF LAUDERHILL, INC. 427 her presence and in the presence of other employees, "Things are going to be an awful lot worse in here if the union comes in here ." This statement was a clear threat, and I conclude it violated Section 8(a)(1). 5. Although Vice President and General Manager Peter Allieri , an admitted supervisor and agent of the Respon- dent , took the witness stand , he did not testify regarding the alleged Section 8(a)(1) violations attributed to him. Paragraph 5(b) of the complaint alleges that Allieri un- lawfully interrogated an employee March 17 , 1973. In sup- port thereof, Mimi Letter credibly testified , without contradiction , that on this date she overheard Allieri ask employee MacDonald , "How long have you worked here?" "Do you like your job?" and "Did you sign a card?" When MacDonald responded , "What card?" Allieri said, "Oh, never mind." I conclude that Allieri 's statement to MacDonald in Letter's presence constituted coercive interrogation and an implied threat violative of Section 8(a)(1). 6. Paragraph 5(e) alleges that Allieri threatened employ- ees March 18, 1973 . Jackie Lewis credibly testified , without dispute , that after she called another of the Respondent's restaurants on the telephone to extend her condolences be- cause a fire had damaged the building , Allieri asked her, in the presence of Supervisor and Manager Paul Gold, on Sunday , March 18 , 1973, "Are you going to call here Tues- day and give condolences when we close the door?" I find, in context , that this statement was an implied threat to close the restaurant because of the employees ' union activities, and conclude it violated Section 8 (a)(1). 7. Paragraph 5(g) alleges that Allieri held a meeting with employees March 21 , 1973, in which employees were asked to reveal their grievances and impliedly promised their grievances would be adjusted . Supervisor and Manager Paul Gold , an admitted agent and supervisor , Head Hostess Ella Dufresne , and waitresses Jackie Lewis , Vera Letter, Mimi Letter, and Joan Norton testified regarding this meet- ing. I rely on the testimony of Gold as to facts regarding the events leading up to, and the Respondent's reason for, call- ing this meeting , as it is uncontradicted and because, as explained below , it wittingly or unwittingly contains ele- ments of an admission against the Respondent 's interests in these proceedings. As for what actually took place at the meeting, however , I rely on the testimony of the waitresses hereinbefore named and Dufresne because I find Jackie Lewis and Vera Letter generally credible based on their demeanor and accounts of the other three were consistent with theirs . To the extent that Gold 's account of what took place at the meeting differed from theirs , it lacked corrobo- ration and I do not credit it. For some time prior to the events herein Gold exercised supervision over several of the Respondent 's restaurants including . the one at Lauderhill . On March 17 , 1973, the day after the Union 's initial demand for recognition, Gold was assigned to the Lauderhill store exclusively , to see whether complaints he had received about Manager Draznin were true , and to see if he could appease the waitresses who had become interested in union activity . He and Alfieri decided to hold meetings with employees March 20 to 22 for the stated purpose of alleviating employee complaints. The March 21, 1973 , meeting was held on the same day Gold delivered to the Union a letter signed by Alfieri declining the Union's March 16 request for recognition . It was attend- ed by the above -named witnesses , as well as other wait- resses , cooks , dishwashers , and bartenders-10 to 12 in all. Allieri opened the meeting by telling the employees he had received complaints and "wanted to make things right." He asked those present to feel free to state any complaints they had, assuring them that what they said would go no further. Although one of the employees mentioned the Union, Alli- eri replied he was not there to talk about the Union. As complaints were aired , Gold took notes , and Allieri advised employees that he and Gold "were going to talk it over and try and have these things corrected ." Employees were asked individually to voice their complaints . Those voiced includ- ed the docking of waitresses ' pay for meals , a recent increase in insurance premiums , work breaks , a new no-smoking rule, Draznin's constant hollering and yelling at and harass- ing employees , timecards , the need for a new adding ma- chine, the shortage of table silver , and an empty fire extin- guisher. Although restaurant managers had previously held meet- ings with employees upon occasion , the purpose of those prior meetings had been to discuss such matters as changes in portions , prices , or rules . Employees were at times asked at the end of such meetings if they wished to voice any complaints not already covered ; there is no evidence, how- ever , that the manager took notes or expressed an intent to adjust any of the complaints , which were mostly about the quality of the food being served to the customers. Several witnesses testified that conditions improved after the March 21 meeting. According to Gold , Draznin was transferred subsequent- ly during the strike. The above evidence establishes that this meeting was held for the purpose of inducing employees to abandon interest in the Union , and thus constituted improper interference with the employees ' right to self-organization . No business justification is advanced for the meeting , and it did not conform with past practices . Thus, prior meetings were called by the restaurant manager for the purpose of convey- ing management decisions to employees-invitations to voice complaints were merely thrown out as an afterthought and as far as the record shows , there were no promises to adjust, and there was no adjustment, of any complaints. The Respondent 's past practice in this respect is in sharp con- trast with its conduct after the Union began to press for recognition . The very day after the initial union demand, Gold was put in charge of the restaurant and told to "see if he could appease the waitresses" who had become inter- ested in unionization . The meeting of March 21 was the first one ever held by Vice President and General Manager Alli- eri and Supervisor and Manager Gold and was held in the furtherance of the same objective, despite Allieri's comment to the contrary. Moreover , this was the first meeting ever called solely to solicit complaints , and it was also unique in being called for the avowed purpose of alleviating such complaints-a purpose clearly conveyed to the employees by the careful note -taking and the remarks to the effect that management wished to make things right and would 428 DECISIONS OF NATIONAL LABOR RELATIONS BOARD see what could be done to straighten out the problems voiced. Accordingly, I conclude that Allieri and Gold held the March 21 meeting with 10 to 12 employees to solicit, and impliedly promised to adjust, employee grievances for the purpose of discouraging employees from designating a union representative, thereby interfering with , restraining, and coercing employees in the exercise of their Section 7 rights, in violation of Section 8(a)(1).3 C. The 8(a)(5) Violation 1. Appropriate unit The General Counsel contends that the appropriate unit consists of all full-time and regular part-time kitchen , dining room, and barroom employees employed at the Respondent's Lauderhill restaurant, excluding office cleri- cal employees, musicians, guards, and supervisors. The par- ties agree that Head Hostess Dufresne should be excluded as supervisor. However, the Respondent contends the musi- cians should be included in the unit; that Robert Steam, head bartender, whom the General Counsel would include, should be excluded as a supervisor; and that Beatrice Brin- del, bookkeeper, whom the General Counsel would exclude, should be included as a dual-purpose employee. Musicians . The evidence regarding musicians is substan- tially undisputed. In March 1973, there were three musi- cians who have been employed on a regular part-time basis in the restaurant lounge since late 1972, when they were hired by the restaurant manager . They work Friday and Saturday nights from 8:30 to 12:30, their hours being estab- lished by the Respondent's corporate director of operations. They are on the payroll, are covered by workmen's and unemployment compensation, and their salary is paid by the night. Business Agent Meehan testified that the wage scale of musicians is different from that of other restaurant employ- ees and bartenders, and that the Union "would not know how to negotiate a wage scale for musicians," who "do have a musician's union ." Their hours are different , he testified, as they do not work straight full time, but work half an hour or 20 minutes at a time. Musicians are not docked for meals whether they eat them or not, as waitresses are, but are charged in the same manner as customers for any food they order. Musicians never attend employee meetings conducted by the restau- rant manager . Musicians are also permitted to drink on duty, their drinks sometimes being paid for by customers. The musicians have a "spokesman" and decide as a group on their playing. However, Gold has told them not to play so loud and not to play so much country music . He also discharged a musician for dressing inappropriately at work. Also employed in the lounge, where the musicians work, are four waitresses, two busboys, three bartenders, and a hostess. Two of the musicians refused to cross the picketline 3 Texaco, Inc. v. N.L.R.B ., 436 F .2d 520 (C.A. 7, 1971); Ring Metals Com- pany, 198 NLRB 1020; Reliance Electric Company, Madison Plant Mechanical Drives Division, 191 NLRB 44 ( 1971), enfd . 457 F.2d 503 (C.A. 6, 1972); Ratheon Company, 188 NLRB 311 (1971). the first night, but all have worked throughout the strike since then. None signed a union authorization card. The above demonstrates that there are considerations on both sides of this issue . Thus, the factors favoring the- Respondent's contention that the musicians should be in- cluded in the unit are their regular part-time status; that they are on the payroll, and are covered by workmen's and unemployment compensation, as included employees are; and that they share the same supervision, at least to some extent, and are located in the same area-the lounge-with some of the included employees. On the whole, however, I find that the factors mitigating against their inclusion in the unit are more impressive. Thus, the Union seeks their exclu- sion, and the evidence suggests that their inclusion would be a departure from area practice. Moreover, their skills are totally different from those of any employee in the unit, as is their employment and performance as a group rather than as individuals. In addition, they are paid by the night in- stead of by the week, and they are treated differently from unit employees in such matters as attendance at manage- ment meetings with employees, working schedules, meal charges, and drinking-on-duty privileges. On the facts in this case, therefore, I conclude that the functions and inter- ests of the musicians are not sufficiently integrated with those of the employees in the unit to justify their inclusion, and I therefore exclude them. Head Bartender Robert Stearn. Steam signed a union au- thorization card March 14, 1973. He went out on strike, and joined in the picketing. Three full-time employees work behind the bar: Steam, the most senior and most experienced of these three, who is paid $125 for a 6-day week; and former waitresses Marga- rete Aspen, at $100 a week, and Mary Ann Moran, at $105 a week. All receive tips, and are not charged for meals. Steam bears the responsibility for seeing that the work is done by the other bartenders, tells them when they do wrong, and schedules their work. Gold also testified that Stearn has authority to hire and fire. Thus, Gold said, Steam had told him, about 3 years ago, that he would like to hire one Robert O'Connor. Gold told him "fine." Gold also testified that Stearn fired one Robert Howard about 2 years ago for not cleaning up, but Gold did not know wheth- er the then assistant manager had told Steam to fire the man. Although the two other bartenders, Aspen and Moran, testified as to other issues, they were not questioned about the status of Steam. Steam did not testify. On the basis of Gold's undisputed testimony, I find that Steam has authority at least effectively to recommend hir- ing, and that he responsibly directs the work of bartenders. I conclude, therefore , that Stearn is a supervisor as defined in Section 2(11) of the Act, and I exclude him from the unit. Bookkeeper Beatrice Brindel. Brindel occupies a desk in the restaurant manager's office. The door of the office, whet Brindel spends most of her time, is kept locked for secullty reasons. Her hours were 9 a.m. to 5 or 6 p.m. originally, but were changed to 12 noon to 8 p.m. at her own request. She worked 12 to 8 during March 1973. She is paid a salary, does not participate in the distribution of tips, and is not docked for meals she does not eat. Brindel testified that her primary duty is to write the BLACK ANGUS OF LAUDERHILL, INC. 429 payroll. The manager figures the employees' time from timecards which he then turns over to Brindel . Brindel does some checking with employees regarding the timecards, as to such matters as tips, when the manager is busy. She figures the employees' pay on Mondays and writes the checks for Gold's signature on Tuesdays. Brindel also makes up the daily sales reports . When on her original schedule , she read the cash registers for a minimum of 1 hour a day, checking the day cashier in and out and check- ing the night cashier in and putting new tapes on the regis- ters . On her 12-to-8 schedule , information necessary for the report is brought to her desk by the cashiers and the barten- der, or by the manager. Brindel is requested to perform additional duties when there is no manager present to perform them . In these cir- cumstances , she takes the empty bottle count ; she also keeps the beverage inventory records . She has taken storeroom inventory, and, in the absence of the manager and the head bartender, received shipments of beverages , and unlocked the door for food shipments so the preparation man can check in the food. Brindel has on occasion relieved cashiers ; she has also waited on customers in the lounge, and she and Gold have bussed tables , when the restaurant was swamped at lunch- time. The facts set forth above show that Brindel's duties ba- sically are those of bookkeeper, as is indeed her title. The additional duties she performs are those of surrogate man- ager or supervisor, rather than those of any of the employees in the unit. Accordingly, I conclude that Brindel does not share common interests or functions with employees in the unit , and exclude her.4 I find that the following unit is appropriate for the pur- poses of collective bargaining within the meaning of Section 9 of the Act. All full-time and regular part-time kitchen, dining room, and barroom employees employed by Black An- gus of Lauderhill, Inc., at 1599 North State Road #7, Lauderhill, Florida, excluding all office clerical em- ployees , bookkeeper , musicians, head hostess, head bartender, guards, and all other supervisors as defined in the Act. 2. Bargaining demands and refusals After several meetings with Jackie Lewis and other em- ployees of the Respondent , and receiving a number of signed authorization cards from them, Union Secretary- Treasurer Meehan and President Paul Mahoney on Friday, March 16, 1973 , called on Manager Draznin, at the Respondent 's restaurant , and hand delivered to him a letter claiming the Union to represent a majority of the restaurant employees and requesting a meeting to discuss a bargaining agreement . Draznin disputed their claim of majority status, and then said he had no authority to recognize the Union and asked them to give him until Tuesday. The following Wednesday, Gold delivered to Meehan a 4 John Hammonds and Roy Winegardner, Partners, d/b/a 77 Operating Company, d/b/a Holiday Inn Restaurant, 160 NLRB 927, fn . 8 (1966). letter dated March 20, 1973, over the signature of Vice President and General Manager Allieri. The letter denied the Union's request for recognition on the ground that "we do not know the circumstances under which you have gained our employee support , the conditions surrounding any such support and the extend [sic] of such support" ; suggested that the Union file a petition with the Board by March 28, 1973 , and stated, "Should you fail to do so, we will file a petition on behalf of our employees so that their interests will be fully protected" ; and questioned in general terms the appropriateness of the unit requested. Meehan, Vera Letter, and Jackie Lewis thereupon con- sulted their attorney, who dictated a letter which Meehan hand delivered to Draznin and Allieri March 21, 1973. In this letter, the Union described the unit in which it claimed to represent a majority as "all regular kitchen , dining room and bar employees" of the Lauderhill restaurant , excluding office clericals and supervisors ; suggested a check of its authorization cards by a neutral person; and cautioned against the commission of unfair labor practices. At the time he delivered this letter, Meehan requested Allieri "to reconsider," but Allieri merely responded, "No comment." Two days later, on March 23, Meehan visited the restau- rant again at about 6 p.m., this time with another union business agent. They repeated their request that Allieri "re- consider ," but Allieri merely repeated his former response, "No comment." At 6:30, Meehan advised the dining room employees that the Respondent "would not consider the union as a bargaining agent." Shortly thereafter, about 30 employees walked out, and picket lines were established. Thereafter , Meehan received from Respondent's attorney a letter dated March 26, declining the Union 's offer of a neutral card check, as ... we do not believe that such an examination of such cards would reveal the authenticity of the signatures thereon or the conditions under which the cards were obtained-such as promises , threats, misrepresenta- tions, improper solicitation, solicitation by improper persons, or numerous other conditions which would possibly surround and affect the validity of such cards. The letter offered to discuss a private election, or a card check, which would provide for examination of the condi- tions and circumstances referred to. The letter also denied committing any unfair labor practices and requested infor- mation as to any such alleged conduct by its supervisors. On March 27, 1973, the union attorney addressed a letter to the Respondent's attorney referring to a telephone con- versation between the two that day. The Union asserted that the object of the walkout was to protest the Respondent's failure to recognize the Union, and that it had offered to allow representatives of the Company to meet with the strik- ers en masse to satisfy themselves of that fact ; that the Respondent had retracted its prior agreement to a third- party check; and that evidence of 8(a)(1) conduct would be submitted direct to the NLRB. The letter also expressed the Union's continuing willingness to follow any procedure which would satisfy the Respondent as to its majority status. The last letter in the series of communications was ad- dressed to the Union's attorney by the Respondent's attor- 430 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ney March 29, 1973. It asserted that in view of the Union's expressed intent to file a failure-to-bargain charge against the Respondent, the NLRB would resolve the majority sta- tus issues; and it again requested the Union's evidence of alleged 8(a)(1) conduct. 3. Majority status The General Counsel concedes that the Union did not represent a majority before March 22 but insists, contrary to the Respondent, that the Union did represent a majority on that date, on March 23, and thereafter. The record shows that on March 22, there were 65 em- ployees whose inclusion in the unit is not disputed.5 This figure excludes employees stipulated to be supervisors, the head bartender, found to be a supervisor, the bookkeeper, and the musicians excluded above. The parties are in dispute over whether two unit employ- ees were employed on March 22. The Respondent' s conten- tion that part-time cashier Faye Acquafredda quit March 21 is not supported by probative evidence. Acquafredda' s testi- mony that she did not quit is supported, and I credit her. With regard to waitress Brenda Seeley, the Respondent pre- sented evidence that she did not come to work after Tues- day, March 20. The Respondent contends that Seeley was automatically terminated after Tuesday, March 20, on Allieri's testimony that under company policy failure to show for scheduled work resulted in automatic termination. However, Allieri went on to say that under the policy, it was within the manager's discretion to reemploy the no-show if there was a reason for the failure to show. Seeley's own employment history reveals that she was off Wednesday and Thursday during the week ending Sunday, February 25, and was off Tuesday and Wednesday during the weeks ending March 4 and March 11. However, during the week ending Sunday, March 18, she was off Tuesday, Wednes- day, and Thursday, and yet she was allowed to return to work for the first two days of the week ending Sunday, March 25. Moreover, Seeley thereafter frequently took part in picketing the restaurant, beginning on Sunday, March 25, and she returned to work after the strike. I therefore find that Seeley was not terminated, automatically or otherwise, but remained in the Respondent's employ throughout the period in question. With the addition of these two disputed employees, I find that the unit complement on March 22 was 67 employees. I also find that on March 22, the Union was in possession of 35 valid cards designating the Union as the employees' bargaining agent.6 5 [The list of employees which originally appeared there is attached as Appendix B.] [The list of cardsigners which originally appeared here is attached as Appendix C.] I find that the validity of these cards was not affected by testimony as to some, that they were signed on dates (on or before March 22) other than those on the face of such cards; or that some cards were handed to the solicitor by an employee who verified at the time that it was his or her card which had been signed outside the solicitor's presence. I have also counted the three cards which were solicited by Mary Ann Moran even though, as I find , she told the three signers at the time that "everybody was joining the Union." There is no evidence that Moran intended a deliberate misrepresentation by the statement , which could well be construed as mean- ing merely that this was the time to join , during the campaign . Marie Phillips, Regarding the unit complement on the next day, March 23, when the strike began , the Respondent contends that waitresses Wanda Faust and Virginia Molinari , both card signers , were no longer employed . The record indicates that these two employees did not come to work that day, al- though apparently scheduled to do so . There is no evidence, however , that either of them quit , other than Allieri' s testi- mony referred to. above regarding company policy of auto- matic termination for failure to show. I find, however, that the policy as stated was neither strictly worded nor strictly enforced at this store , In any event, there is no evidence that these employees did not have permission to be absent. Moreover , Faust's and Molinar 's subsequent participation in the picketing is consistent with an assumption on their part that they were still employees of the Respondent. As the Union obtained one more valid card on March 23, from dishwasher Barry June, it possessed cards from 36 of the 67 unit employees on March 23. Accordingly, I find that on March 22 and March 23 the Union represented a majority of the Respondent's employ- ees in the appropriate unit , and that the Respondent 's refus- al on and after those dates of the Union's demands for recognition and bargaining violated Section 8(a)(5) of the Act. D. The Strike It is clear from the credited testimony of Jackie Lewis, who spearheaded the union movement, that Draznin pro- vided the initial impetus therefor by his conduct toward employees. Meehan testified that as early as March 16, Lewis reported to him that the employees were disgusted with Draznin's behavior and were ready to strike. He ad- vised Lewis, he said, to hold off to give the Respondent an opportunity to recognize the Union, and she made it clear that the employees wanted to strike if the Company refused to do so. According to the mutually consistent and credited testimony of Lewis and Vera Letter, who became picket captains after the strike started, and Mimi Letter as well, the threats and harrassment of employees by Draznin and Alli- eri, and the March 21 meeting when better times were prophesied, were all reported to Meehan, Lewis telling him employees had said "they just couldn't take it any more," and that she had told the employees "to hold on, that we would do everything we could." Thereafter, upon being informed by Meehan, on March 23, that the Respondent had refused to reconsider its refusal to recognize the Union, at which time , as set forth above, the Union represented a clear majority of the employees in the appropriate unit, the employees struck the Respondent. The above evidence establishes that employee strike sen- timent had been building up since before the advent of the union campaign , was fed by the Respondent's unlawful conduct during the campaign, and was prevented from being put into effect only by the hope of redress through the Inc., 178 NLRB 340 (1969), affd . 443 F.2d 667 (C.A.D.C., 1970). I have not counted the card purported to have been signed by Eddie Barnes, as it was not adequately verified . Contrary to the Respondent, I find that Margarete Aspen did not unequivocally revoke her authorization . Moore's Seafood Prod- ucts, Inc., 152 NLRB 683 (1965), enfd. 369 F.2d 488 (C.A. 7, 1966); Quality Markets, Inc., 160 NLRB 44 (1966), affd. 387 F.2d 20 (C.A. 3, 1967). BLACK ANGUS OF LAUDERHILL, INC. recognition of the employees ' designated bargaining agent. When information was received , on March 23, that the Respondent had again refused such recognition , employees spontaneously walked out . Notwithstanding the Union's prearrangement for the printing of picket signs and the payment of strike benefits in anticipation of the Respondent's refusal of recognition , it is my opinion that the evidence clearly establishes , and I find, a clear causal connection between the Respondent 's unfair labor practic- es, found above , and the strike . I conclude , therefore, that the strike which began March 23 and which terminated April 30, 1973, was an unfair labor practice strike? E. The 8(a)(3) Violations Paragraphs 11(c) through (e) and paragraph 14 of the amended complaint allege that on April 30, 1973, the Union made unconditional application for reinstatement of all strikers, but the Respondent on or about May 2, 1973, de- nied reinstatement to strikers Sharon Cook, Marilyn (Mimi) Letter, Vera Letter, and Joan Norton, in violation of Section 8(a)(3) and (1) of the Act. The Respondent admits the un- conditional application for reinstatement and its denial of reinstatement to the aforesaid strikers, but asserts that rein- statement was justifiably denied because of their miscon- duct on the picket line. The parties stipulated that Paul Gold would testify (and such evidence is not contradicted) that the Respondent made an unconditional offer to return to work all other strikers who were on the payroll as of March 23. The record shows that Secretary-Treasurer Meehan fre- quently instructed the pickets to keep moving; told them not to initiate conversations with customers of the restaurant, and if asked, to say they were on strike and that unfair labor practice had been charged, and to ask customers not to cross the picket line. Pickets patrolled all four sides of the restaurant, including all entrances to its immediately adja- cent parking spaces. During the afternoons, there were 2 to 4 pickets, and during the evening, 10 to 14 pickets. The Respondent assigned three young men from manage- ment-Craig Willuweit, Nestor Valenzuela who usually had a camera with him, and, until he was removed for directing foul language at pickets, Thomas Dikeman-to stand out- side the restaurant and assist customers , direct traffic, and observe what went on. Gold also remained outside 3 to 5 hours a day for the same purposes. In addition, the Respon- dent hired a majority of the men in the Lauderhill Police Department, at one time or other, for periods of 4 to 6 hours, as off-duty guards to watch the parked cars of nonstrikers and customers. Police also were frequently present in their official capacity. 1. Alleged violence on picket line One instance of violent conduct, referred to as the April 20 "altercation," is attributed by the Respondent to three of the alleged discriminatees-Vera Letter, Mimi Letter, and Sharon Cook. It is not alleged that Joan Norton took any 7 See Juniata Packing Company, 182 NLRB 934 (1970), enfd. in pertinent part 464 F.2d 153 (C.A. 3, 1972). 431 part. The Respondent's case is based on the testimony of Nestor Valenzuela and Paul Gold, who were standing to- gether outside the restaurant that evening while several pickets were patrolling, when LaRae Pantel, a nonstriking employee, emerged from the main door of the restaurant. Valenzuela's account: Mimi Letter said, "That's the one what we should get," threw her picket sign down, and ad- vanced toward Pantel, saying, "Let's get her." Pantel ad- vanced toward Muni Letter and said, "I will not hit you first" ; and repeated three or four times, "But you want to hit me, but I will not." Mimi Letter replied, "You are a bitch," or something like this, and Pantel said something like, "Who the fuck do you think you are?" Vera Letter now approached the two and said, "You can't talk to her in that way." Pantel answered, "Who the fuck are you?" Vera Let- ter said "I'm her mother." Pantel stated, "Big fucking deal." Vera Letter thereupon grabbed Pantel by the hair and start- ed "pulling her down," Mimi Letter and Sharon Cook joined in, while Vera Letter's son put an arm lock around Pantel's neck. Pantel went down kicking and hitting and going wild trying to defend herself. Valenzuela grabbed Pantel by the waist and pulled her away and back into the restaurant. Valenzuela came outside again, and about 5 minutes later Pantel also came out again , screaming to the police who had arrived by then, "I want these people arrest- ed." Valenzuela grabbed her and pulled her back inside again . Valenzuela could not remember any action taken by Gold. Although Paul Gold's account conformed with Valenzuela's in some respects, he was unable to confirm positively that Vera Letter was the first to strike, or that Mimi Letter, Sharon Cook, or Vera Letter's son joined in the fight. Vera Letter's account: Along with other pickets, she was patrolling, talking with her son who was walking next to her, when the restaurant door opened and a woman in waitress uniform, now known to be Pantel, came out and ran to- wards the picket line screaming and hollering, "We're going to get you," and stopped in front of Mimi Letter. Mimi Letter said to Pantel, "Go back to work, scab." When Pantel repeated to Mimi Letter, "We're are going to get you," Vera Letter walked towards the two, stepped in front of Pantel, and told her "That she should not threaten anyone on the picket line and she was not to threaten Mimi." Pantel turned to Vera Letter and asked, "Who the hell are you?" Vera replied, "I'm her mother. Stop threatening her." Pantel said, "I don't give a shit who you are, you fucking old bag," and thereupon swung at Vera Letter and knocked her glasses off. Vera Letter pushed her away and bent down to pick up her glasses and Pantel grabbed hold of Vera Letter's hair. Someone pulled Pantel off Vera Letter, and she then straightened up. Another picket handed Letter her glasses, on which a lense had been shattered. When she put her glasses on, she saw Valenzuela dragging Pantel back into the restaurant still screaming, shouting, and throwing her arms around . A few minutes later, Pantel again ran out the door, this time with four, five, or six busboys running be- hind her, toward Vera Letter. However, one of the busboys grabbed Pantel and dragged her back into the restaurant. Mimi Letter's testimony regarding the incident conforms substantially with that of Vera Letter. Although Sharon 432 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Cook was not questioned in detail about the incident, she did corroborate Vera and Mimi Letter' s statements to the effect that Pantel struck the first blow. I credit Vera Letter. Based on her demeanor, she im- pressed me as having the most integrity of these five witness- es. Upon review of her testimony, and my observation of her on the witness stand , I find her to be a mature , responsible person, self-disciplined and compassionate . The demeanor of Valenzuela, by contrast , was not impressive. His attitude toward the strikers struck me as apprehensive and his per- sonality as excitable . Because of that or because of his desire to further management 's position , or both , I believe he exag- gerated and elaborated on the conduct of the strikers. Gold's demeanor was on the whole more impressive , and his testimony more realistic. Although I have credited him in several instances below , I find that he was wrong about how this incident began. In any event, he did not directly attrib- ute the violence to any of the alleged discriminatees. I also find that Vera Letter's account conforms more closely with the probabilities. Thus, it seems most unlikely that it was the person I have described Vera Letter to be who would initi- ate the violence , rather than Pantel who is 5 inches taller and was revealed by both Valenzuela and Gold to be in a near hysterical state. Finally, the Respondent neither put Pantel on the witness stand nor explained the reason for its failure to do so. Accordingly, I find no misconduct on the part of any of the alleged discriminatees in connection with this incident. 2. Name calling Barbara Rothwell, a nonstriking waitress , Angie Papa- georgiou, a nonstriking hostess, and Gerald Aspen, husband of nonstriking bartender Margarete Aspen , testified that Mimi Letter and Joan Norton called them vulgar and insult- ing names during the strike . Mimi Letter and Norton denied it. Based on their demeanor , and their straightforward testi- mony, I find that Rothwell and Papageorgiou told the truth. I find, despite the denial of Mimi Letter, that Mimi Letter made vulgar and insulting remarks to Barbara Rothwell and Angie Papageorgiou. I do not, however, base any findings on Aspen 's testimony regarding anonymous obscene tele- phone calls allegedly made by Norton and vulgar insulting remarks made by pickets. In my opinion, he failed clearly to establish that Norton was the person who made the tele- phone calls and no reason is advanced for her to do such a cowardly thing which would be out of character with her personality as I observed it. As to remarks allegedly made by pickets, Aspen was not specific with regard to which pickets said what to him. 3. Conduct toward customers The Respondent contends that all the pickets engaged in misconduct toward customers but the four alleged discrimi- natees engaged in more such misconduct than the others. Car Blocking. I credit Gold, as well as Valenzuela, Willu- weit , and Police Sergeant Brown to the extent that their testimony was consistent with his, that pickets flashed their pickets signs for periods of approximately 30 seconds, in front of the windshields of cars entering the restaurant premises, and then engaged drivers who stopped in conver- sation for 2 to 3 minutes ; and that 20 to 35 percent of such drivers turned back. This occurred on approximately 20 occasions during the strike. I place no reliance on testimony that the four alleged discriminatees were the worst offenders in this respect, as such testimony was not specific and was, in my view , merely an estimate or an opinion . Gold conced- ed that he could not hear the conversations between pickets and drivers, and the other three above-named witnesses did not claim to be able to hear them. I also credit Meehan whom I credit generally, Vera Letter whom I have found generally credible, as well as the other three alleged discriminatees whose testimony is consistent with theirs on this matter , that the pickets did not intention- ally block cars, but may have inadvertently blocked cars momentarily. I also credit Vera Letter, corroborated in sub- stantial part by Mimi Letter and Sharon Cook and to some extent Willuweit, to the effect that many such drivers were known to the pickets as past patrons of the restaurant, friends, and former employees; many times such drivers and others slowed to read the pickets signs and ask ques- tions ; and most such drivers turned away. Threats and insults to customers . Based on Gold 's credited testimony, which was not categorically denied, I find that all pickets often called customers who refused their requests not to cross the picket line "scabs." I do not rely on Gold's testimony that the four alleged discriminatees used this word more than other pickets did, for the reason given above. I also credit Gold that Norton told a customer who had parked along side the restaurant , "You're pretty brave to park your car here"; that Norton made a show of copying down on the back of her picket sign the license numbers of customers' cars approximately 15 times during the strike, and once of a delivery truck. Norton as much as admitted that on several occasions she told another picket in a voice loud enough to be heard that a customer might lose his job because he crossed the picket line. Although I find that customer William Anderson's preg- nant wife was called a "fat slob" by pickets, the evidence is not clear which picket did so. Anderson's identification of Vera Letter as the culprit is clearly erroneous, as it would have been out of character for her. I do not credit Sergeant Brown's testimony that Norton called customer John Church a vulgar name , because although Church took the stand, he testified to no such remark and failed to identify Norton. I discredit the testimony of Valenzuela and Willuweit as to additional vulgarities and insulting and threatening re- marks allegedly made by the four strikers who were denied reinstatement . Although not an excitable personality, Willuweit's testimony was, in my opinion, colored by the same attitudes as Valenzuela 's. In addition , most of such testimony was vague and in the form of estimates and opin- ions; none of it was pinpointed in time or supported by records or notes or by Paul Gold who was a more reliable witness and who was on the scene during most of the picket- ing. BLACK ANGUS OF LAUDERHILL, INC. 4. Disparagement of Respondent's food I find, as Vera Letter testified, that practically every pick- et, including herself, Cook, Norton, and Minn Letter, called out to customers who crossed the picket line, "Eat the bar- becue." I find, substantially as testified to by Gold and Vera Letter, and as admitted by Sharon Cook, that on three occasions, Sharon Cook called out to customers who crossed the picket line, "Eat the barbecue. I had the barbe- cue last week and I had the shits all night." Based on Gold's testimony, I find that Cook also told a customer, "Look through your salad, you might find an empty sugar packet in it." I find, based substantially on her own admission after some dissembling, that Joan Norton, on two or more occa- sions, told customers there were cockroaches in the salad. I do not credit the testimony of Valenzuela and Willuweit regarding alleged additional disparaging remarks made by pickets about the food, for the reasons given above. 5. Conclusions as to alleged misconduct on the picket line Summarizing, I have found that (a) practically all pickets delayed for periods of 30 seconds at a time customers enter- ing the restaurant premises in their cars, and delayed those who inquired about the strike for periods of 2 to 3 minutes; (b) all pickets often called customers who crossed the picket line "scabs"; (c) practically all pickets told customers who crossed the line to "eat the barbecue"; (d) Sharon Cook added on three occasions that she had eaten the barbecue and had the shits all night, and also told a customer there might be a sugar packet in the salad; (e) Joan Norton on two or more occasions told customers there were roaches in the salad, told a customer he was pretty brave to park his car alongside the restaurant, made a show of copying down on her picket sign the license numbers of approximately 15 customers and I delivery truck, and on several occasions in effect told customers they might lose theirjobs because they crossed the picket line; (f) Mimi Letter called two nonstrik- ing employees vulgar and insulting names. In resolving the issue as to whether the Respondent's refusal to reinstate these four employees was justified on the basis of misconduct or whether it constituted violations of Section 8(a)(3) and (1) of the Act, I have attempted to balance the conduct engaged in against the unfair labor practices committed by the Respondent.' As to the conduct enumerated in (a), (b), and (c ), engaged in by practically all pickets, I find that the remark "eat the barbecue," by itself, cannot reasonably be construed to con- stitute disparagement of the Respondent's product, or "scabs" more than common permissible picket line lan- guage. Momentarily blocking vehicles which are allowed to proceed after brief conversations has been held not to justi- 8 See Juniata Packing Company, supra at 935, Edir, Inc., d/b/a Wolfie's, 159 NLRB 686, In 25 (1966); H N Thayer Company, 115 NLRB 1591 (1956). 9 See National Packing Company, Inc, 147 NLRB 446,447 (1964 ), remand- ed on other grounds 352 F.2d 482 (C A 10, 1965). 433 fy refusal to reinstate.9 Moreover, the Respondent's offer of reinstatement to other strikers, most of whom engaged in misconduct to an extent, as far as the credible evidence shows, similar to that of these four strikers, demonstrates that the Respondent itself did not consider this to be serious misconduct. ° I also find that Mimi Letter's scurrilous lan- guage toward nonstrikers, referred to in (f) above, cruel as it may have been, did not justify the Respondent's refusal to reinstate her, particularly as there was no violence for which the pickets were responsible.I I Moreover, the absence of evidence that the Respondent was aware of these remarks to its nonstriking employees at the time it denied reinstate- ment to Mimi Letter suggests that they are afterthoughts. Nor do I perceive any threats to the Respondent's cus- tomers in Joan Norton 's actions and statements . Her re- marks to the effect that a customer was brave to park alongside the building seem meaningless in view of the pha- lanx of guards and observers employed about the premises. As for her taking down license numbers, and saying that several customers might lose their jobs, what could she do with license numbers? It is similarly appropriate to ask how Norton could reasonably be expected to endanger a person's job? There is no evidence that she or anyone else made any attempt to do so. We come now to (d), Sharon Cook' s four disparaging remarks about the barbecue and the salad, and (e), the several occasions on which Joan Norton disparaged the salad served in the restaurant. These impulsive remarks ut- tered on a limited number of occasions during a 5-week unfair labor practice strike are such a far cry from the organized widespread distribution to the public by eco- nomic strikers of literature impugning the employers' prod- ucts in N.L.R.B. v. Local Union 1229, International Brother- hood of Electrical Workers, AFL [Jefferson Standard Broadcasting Co.], 346 U.S. 464 (1953), and The Patterson- Sergent Company, 115 NLRB 1627 (1956), as to defy com- parison. Nor is there any evidence that the remarks made by these two strikers caused the Respondent any loss of patronage. On the contrary, an inference might be drawn from Gold's testimony-that he hired 16 permanent re- placements during the strike, and still offered reinstate- ment to all strikers except these four (which he refused to reinstate because of alleged misconduct, not because there was no work for them)-that the Respondent's business actually increased during the strike.12 Accordingly, I conclude that, on balance, the Respondent's obligation to reinstate Vera Letter, Mimi Let- ter, Sharon Cook, and Joan Norton matured when they made an unconditional offer to return , and that its failure to reinstate them, at the start of their next regularly sched- uled work shift as it did other unfair labor practice strikers, discriminated against them in violation of Section 8(a)(3) and interfered with its employees ' exercise of Section 7 rights in violation of Section 8(a)(1) of the Act. 10 See Coca Cola Bottling Works, Inc., 186 NLRB 1050, 1055, enfd . in this respect sub nom Retail, Wholesale and Department Store Union, AFL-CIO v. N L.R.B., 466 F.2d 380, 385 (C A D C, 1972), Terry Coach Industries, Inc., 166 NLRB 560, 564 ( 1967), enfd 411 F 2d 612 (C.A 9, 1969). 11 Terry Coach Industries, Inc, supra. 13 Cf O 'Daniel Oldsmobile, Inc, 179 NLRB 398, 405 (1969). 434 DECISIONS OF NATIONAL LABOR RELATIONS BOARD VI. THE REMEDY Having found that the Respondent has engaged in unfair labor practices in violation of Section 8(a)(1), (3), and (5) of the Act , I shall recommend that it cease and desist there- from and , in view of the nature and extent of the violations, from any interference with the rights of its employees guar- anteed by Section 7 of the Act, and that it take certain affirmative action designed to effectuate the policies of the Act. Having found that the Respondent violated Section 8(a)(1) and (3) by refusing to reinstate Vera Letter, Sharon Cook, Joan Norton, and Mimi Letter, I shall recommend that it offer them immediate , full, and unconditional rein- statement to their former jobs or , if their jobs no longer exist, to substantially equivalent jobs, without prejudice to their seniority or other rights and privileges; and make them whole for any loss of pay suffered on and after the start of their first regularly scheduled work shift subsequent to April 30, 1973, in the manner described in F. W. Woolworth Com- pany, 90 NLRB 289 (1950), with 6 percent interest as provid- ed in Isis Plumbing & Heating Co., 138 NLRB 716 (1962). The Respondent contends that a bargaining order is not justified under N. L. R. B. v. Gissel Packing Co., 395 U.S. 575 (1969), on the ground that the Respondent 's unfair labor practices did not impede the Union's campaign. The Gissel case does not, however, impose such a restriction on the issue of the bargaining order . The Respondent , immediately upon being apprised of employee interest in exercising the rights guaranteed by Section 7 of the Act, launched a cam- paign of interfering with the exercise of those rights by coercively interrogating , threatening, and harassing its em- ployees, creating the impression of surveilling their union activity, and sending its top officials to offer the possibility of better treatment . Even if the effects of those practices could be effectively erased from the employees' minds merely by the issuance of the cease-and-desist order, which I doubt, the Respondent 's unlawful subsequent refusal to reinstate four of the strikers reduced that possibility and the possibility of insuring a fair election to a minimum . In these circumstances , I find that the employee sentiment expressed through the valid authorization cards would, on balance, be better rotected by a bargaining order, and I so recom-, mend)? Upon the foregoing findings of fact and conclusions of law, and the entire record, and pursuant to Section 10(c) of 13 Peerless ofAmerica, Incorporated, 198 NLRB 982 (1972); Gissel Packing Co., Inc., 180 NLRB 54 (1969); Heck's Inc., 180 NLRB 530 (1970). To the extent that the Administrative Law Judge in Congoleum Industries, Inc, 197 NLRB 534 (1972), and the court of appeals in Arbie Mineral Feed Co v. N. L.R.B , 438 F 2d 940 (C.A. 8,1971), relied on by the Respondent, expressed a contrary view on this issue , that view has not , to my knowledge, been adopted by the Board . I find no ment in the Respondent 's further contention that a bargaining order is barred by union misconduct. There is no substan- tial credible evidence that union officials condoned intentional car blocking or profanity towards customers , or that Union President Mahoney engaged in a fist fight Although President Mahoney on one occasion , when Police Officer Johnson arrived at the restaurant about 9 p in . off duty in civilian clothes, called Johnson a "fucking scab ," that conduct is not enough to'bnng the case within the purview of Herbert Bernstein, et al. d/b/a Laura Modes Co, 144 NLRB 1592 (1963), and other such cases , which are totally distin- guishable on their facts. the Act, I hereby issue the following recommended ORDER 14 Black Angus of Lauderhill, Inc., of Lauderhill, Florida, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Discouraging membership in Hotel, Motel, Restau- rant Employees & Bartenders Union, Local No. 339, AFL- CIO, or any other labor organization by refusing to rein- state, or otherwise discriminating against , employees in regard to hire or tenure of employment of any other term or condition of employment. (b) Coercively interrogating, threatening, or harassing employees, creating the impression of surveillance of their union activities, or promising them benefits to discourage their union activity. (c) Failing and refusing to bargain collectively in good faith with Motel, Hotel, Restaurant Employees & Barten- ders Union, Local No. 339, AFL-CIO, as the exclusive collective-bargaining representative of an appropriate unit of all full-time and regular part-time kitchen, dining room, and barroom employees employed by Black Angus of Lau- derhill, Inc., at 1599 North State Road #7, Lauderhill, Florida, excluding all office clerical employees, bookkeeper, musicians , head hostess, head bartender, guards, and all other 'supervisors as defined in the Act, concerning rates of pay, wages, hours of work, and, other terms and conditions of employment. (d) In any other manner interfering with, restraining, or coercing its employees in the exercise of rights guaranteed in Section 7 of the Act. 2. Take the following affirmative action designed to ef- fectuate the policies of the Act: (a) Offer Vera Letter, Joan Norton, Sharon Cook, and Marilyn Letter full, immediate, and unconditional rein- statement to their former jobs or, if those jobs no longer exist, to substantially equivalent positions, and make them whole with interest, in the manner'described in the Remedy section of this Decision. (b) Upoii request, bargain collectively in good faith with the above-named labor, organization, as the exclusive rep- resentative of its employees in the above-described appro- priate unit, concerning rates of pay, wages, hours of work, and other terms and conditions of employment, and, if an, understanding is reached, embody such understanding in a signed agreement. (c) Preserve and, upon request, make available to the Board or its agents, for examination and copying, all time- cards, payroll, social security, and personnel records and reports, and all other records necessary to determine the amount of backpay due under this Order. (d) Post at its restaurant in Lauderhill, Florida, copies of the attached notice.15 Copies of the notice, on forms provid- In the event no exceptions are filed as provided by Section 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions , and recommended Order herein shall, as provided in Section 102.48 of the Rules and Regulations, be adopted by the Board and become its findings, conclusions , and Order, and all objections' thereto be deemed waived for all purposes. 15 In the event that the Board 's Order is enforced by a Judgment of a United States Court of Appeals , the words in the notice reading "Posted by BLACK ANGUS OF LAUDERHILL, INC. ed by the Director of Region 7, shall be signed by an author- ized representative of the Respondent, posted by it immedi- ately upon receipt thereof, and maintained for 60 consecutive days thereafter in conspicuous places where notices to employees are customarily posted. Reasonable steps shall be taken to insure that the notices are not altered, defaced, or covered by any other material. (e) Notify the Director of Region 7, in writing, within 20 days from the date of this Order, what steps Respondent has taken to comply herewith. APPENDIX A NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT discourage membership in Hotel, Motel, Restaurant Employees & Bartenders Union, Local No. 339, AFL-CIO, or any other labor organization by refusing to reinstate or otherwise discriminating against our employees in regard to hire or tenure of employment or any other term or condition of em- ployment. WE WILL NOT coercively interrogate, threaten, or har- ass our employees, or create the impression of surveil- lance of their union activity, or promise better conditions if they will abandon the Union. WE WILL NOT in any other manner interfere with, re- strain, or coerce our employees in the exercise of the rights protected by Section 7 of the National Labor Relations Act, as amended. WE WILL offer Vera Letter, Joan Norton, Sharon Cook, and Marilyn Letter full, immediate, and uncon- ditional reinstatement to their jobs or, if those jobs no longer exist, to substantially equivalent ones, and make them whole for any loss of pay they suffered as a result of the refusal to reinstate them, with interest at 6 per- cent. WE WILL upon request bargain collectively in good faith with the above-named Union as the exclusive collective-bargaining representative of our employees in the appropriate unit, which is: All full-time and regular part-time kitchen, dining room, and barroom employees employed by Black Angus of Lauderhill, Inc., at 1599 North State Road #7, Lauderhill, Florida, excluding all office clerical employees, bookkeeper, musicians, head hostess, head bartender, guards, and all other supervisors as defined in the Act. BLACK ANGUS OF LAUDERHILL, INC. Order of the National Labor Relations Board" shall be changed to read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." 435 (Employer) Dated By (Representative) (Title) This is an official notice and must not be defaced by anyone. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concerning this notice or compliance with its provisions may be direct- ed to the Board's Office, Room 706, Federal Office Build- ing, 500 Zack Street, P. O. Box 3322, Tampa, Florida 33602, Telephone 813-228-2641. APPENDIX B Jeffery Albury, Dwight McCray, dishwasher-busboy dishwasher Darrell Alston, Eddie McMillan , busboy preparation-cook Margarete Aspen , Lee Migliorie, barmaid relief hostess-cashier Patricia Baldwin , Sue Miles , waitress waitress Eddie Barnes , Ella (Dolly) Miller, dishwasher waitress Shirley Basore , waitress Virginia Molinari , waitress Loretta Berkheimer , Mary Ann Moran, waitress barmaid Della Binney, waitress Lucia Nazare , waitress Billie Blount , busboy Mary Jane Nelson , waitress Donna Brady , waitress Joan Norton , waitress John Brady , Sr., Mike Olige, preparation dishwasher-busboy Sharon Cook , waitress Diana Palmer , hostess Ronald Covin, Angela Papageoriou, dishwasher hostess Judith Douglas, waitressFrancis Paradiso , waitress Wanda Faust , waitress Norma Pinnel, waitress Anne Fellmy , cashier Anne Poarch , waitress Bobby Fletcher , Sherwin Richardson, cook dishwasher John Gilarkski , busboy Rickey Robinson, cook Ronnie Hines , busboy. Theresa Scolaro , waitress George Holiday, cook Larry Smith , busboy Helen Howland , Mary M. Smith , waitress waitress Calvin Jackson , Nadine Stresnic , waitress dishwasher Norman Johnson, cook Richard Thomas III, no classif. given Barry June, dishwasher Karen Triola , waitress Otis Keeve , cook Connie Varian, waitress Jeanne Kaufer , waitress Benjamin Wiggins, dishwasher Marilyn Letter, waitress Isaac Wi lkins, cook Vera Letter , waitress Thomas Williams, dishwasher 436 Jacqueline Lewis, waitress Steven London, dishwasher Sophia Loria, cashier Laura MacDonald, waitress DECISIONS OF NATIONAL LABOR RELATIONS BOARD Bennie Willingham, preparation Lenvelt Williams, dishwasher Cleo Wright, busboy Kenneth Wright, dishwasher Nino Zazzara, cook APPENDIX C Faye Acquafredda Jeffery Albury Margarete Aspen Shirley Basore Loretta Berkheimer Della Binney Donna Brady Sharon Cook Judith Douglas Wanda Faust Helen Howland Marilyn Letter Vera Letter Jacqueline Lewis Sophia Loria Laura MacDonald Eddie McMillan Sue Miles Ella (Dolly) Miller Virginia Molinari Mary Ann Moran Mary Jane Nelson Joan Norton Mike Olige Francis Paradiso Ann Poarch Brenda Seeley Larry N. Smith Nadine Stresnic Karen Triola Connie Varian Isaac Wilkins Lenvelt Williams Cleo Wright Nino Zarrara SUPPLEMENTAL DECISION ALMIRA ABBOT STEVENSON, Administrative Law Judge: On October 31, 1973, I issued a Decision in this case concluding that the Respondent' violated Section 8(a)(1), (3), and (5) of the National Labor Relations Act, as amended, and rec- ommending that the Respondent be ordered to cease and desist from the unfair labor practices found and from inter- fering with, restraining, or coercing its employees in any other manner, and to take certain affirmative action de- scribed therein. In that Decision, I found that on March 22 and March 23, 1973, there were 67 employees in the appro- priate unit; and that on March 22 the Union was in posses- sion of 35 valid cards, and on March 23 of 36 valid cards, designating it as the bargaining agent of the employees in the unit. I concluded that the Respondent's refusal on and after those dates of the Union's demands for recognition and bargaining violated Section 8(a)(5) and (1) of the Act, and recommended that the Respondent be ordered to bar- gain upon request. On March 27, 1974, the National Labor Relations Board issued an order reopening record and remanding proceed- ing to the Regional Director for the purpose of arranging a further hearing before me. In its order, the Board ruled that the Respondent's argument, in a motion filed with the Board attaching two affidavits, that if allowed to adduce additional evidence it would show that under the Supreme 1 At the hearing herein, the parties stipulated that on October 1, 1973, Local No. 339 merged with Locals No. 133 and 255 to become Local No. 355. Court's decision in N.L.R.B. v. Savair Manufacturing Co., 414 U.S. 270, at least five of the authorization cards relied on by the Union for its majority were invalid because solici- tors promised to waive initiation fees "if all employees would sign authorization cards permitting the Union to gain recognition," raised issues warranting reopening the record. The Board pointed out that with five cards invalid the Re- spondent would neither be in violation of Section 8(a)(5) nor would a bargaining order be appropriate. The Board ordered me, upon conclusion of the further hearing, to pre- pare and serve on the parties a Supplemental Decision con- taining findings of fact based upon the evidence received pursuant to its order, conclusions of law, and recommenda- tions. On May 2 and 3, 1974, after due notice, I convened a further hearing at Coral Gables, Florida, for the purpose of receiving evidence as ordered by the Board. After the evi- dence was received, the General Counsel presented oral argument; the Respondent waived oral argument and filed a brief. Upon the entire record, including my observation of the demeanor of the witnesses, and after due consideration of the Respondent's brief and the General Counsel's argu- ment, I make the following findings of fact, conclusions of law, and recommendations. The affidavits attached to the motion which the Respon- dent filed with the Board were executed by unit employees Mary Ann Moran and Margarete Aspen. The affidavit of Moran asserts that Jackie Lewis, Vera Letter, and Marilyn Letter requested her to sign a card March 13, 1973; Moran had been a member of a union in New York and a $50 initiation fee had been charged each new member of that union; Moran asked if she would have to pay an initiation fee; and Jackie Lewis and Vera Letter told Moran, "If everybody signs these cards, neither you nor anyone else will have to pay the initiation fee, and you will only have to pay monthly dues once the Union gets in. There will be no initiation fee." Moran's affidavit also as- serts that these three employees then requested her to ask other employees to sign cards, and she agreed to do so, "so long as they didn't have to pay any initiation fee." Moran's affidavit also contains statements to the effect that she solic- ited signatures of three employees, Connie Varian, Judy Douglas, and Brenda Seeley, and told all of them that if everybody signed an authorization card, there would be no initiation fee, before they signed their cards. Aspen's affidavit asserts that on March 13, 1973, Vera and Marilyn (Mimi) Letter and Jackie Lewis asked her to sign an authorization card, and Aspen became concerned as to the cost and asked them "what it would cost me." Her affidavit continues, "Jackie and Vera told me that the Union would waive the initiation fee if I and everybody would sign the authorization card now, and I wouldn't have to pay any dues until the Union got in. They also said if I waited until the Union got in to join, I would then have to pay the initiation fee." The Respondent's Evidence On the witness stand, Moran acknowledged the affidavit as her own, and gave the following account of the circum- BLACK ANGUS OF LAUDERHILL, INC. stances under which she signed an authorization card at the request of Lewis and the two Letters. They said it was imperative to get as many signatures as possible-100 per- cent if possible . Moran testified on direct examination that she asked them how much money it was going to cost her, "and I was told that this had nothing to do with any money. We were signing cards, and if the union did get in we would have to pay dues, but that flat rate-if you join a union you have to pay a flat rate-would be waived because of our low salaries and, you know, if we could get all the signatures," or "if everybody had signed ." Moran testified on cross- examination , however, that she did not think "the word everybody was used," but rather that "they needed a majori- ty of signatures , as many as possible," and "If they could get everybody it would be great," or "If we could get a hundred percent it would have been beautiful." Moran 's testimony regarding the circumstances sur- rounding her soliciation of the signatures of the three other employees differs even more dramatically from the account given in her affidavit. Thus, she testified that she signed the affidavit after discussing the matter with the Respondent's counsel , and although she "wasn 't forced," and "He didn't put any words in my mouth," still , the words of the affidavit aren 't my words. I wouldn't come up to somebody and say please sign this card because there's going to be no initiation fee. Moran explained, "I don't speak like this . I'm not that-I'm not a lawyer , let me put it like that ." At the time she gave the affidavit , she said , she was asked whether she had men- tioned initiation fees and responded that she probably had because she thought at that time she had done so. At the time she testified , however, she said, she felt she had been mistaken . She discussed the matter with Varian and Seeley after she signed the affidavit and they both said she had not mentioned money at the time she solicited their signatures. Moreover , Moran testified she "can't even remember what Judy [Douglas] looks like." At the time of the reopened hearing, therefore , Moran 's testimony was that the waiver of initiation fees had probably been brought up at a later time after the cards were signed . If employees asked her about initiation fees , she said, she answered them the same way Lewis and the Letters had answered her, but she could not remember who asked her and who did not. As for Margarete Aspen , she testified on direct examina- tion that she inquired of Lewis and the Letters "if it would cost me a lot of money to join , and I was told it wouldn't cost anything at the time , no initiation fee would be charged to me if we had enough signatures and then we only had to pay the dues once the union would get in ." On cross-exami- nation Aspen testified, "They said there was no initiation fee . . . It was waived because I guess if you get enough cards together or something and because of the low wages of the waitresses I was told we wouldn't have to pay any initiation fee at all . . . I wouldn't ever have to pay it if I would sign at that time . . . I was told eventually I'd have to pay dues." The following colloquy then occurred between Aspen and the General Counsel: 437 Q. What was said? Tell me what you remember? A. It was said that if we get enough cards or enough people to sign that the union would get in then , and the initiation fee was waived because of the low wages for the waitresses though . I don't think that had that much to do with who signed what card? Q. Well now, is that what you think was said or is that what you recall was said? A. That's what I recall was said. Q. You recall that. But they didn't say what number, what amount , just if a number of people sign , is that what they said? A. It wasn't said in that way. It wasn 't said that if so many people signed we don 't have to pay initiation fees. Q. Please tell me how it was said? A. It was said that we didn't have to pay the initia- tion fee at all because of the low wages , and that wasn't even in the same conversation with when we started talking about how many people had to sign. This was at the same night , of course , and the same conversa- tion, but not following the deal with the initiation fee. Q. I see. There were no ifs , ands or buts on the initiation fee. It's just no initiation fee would be paid; is that it? A. As far as I remember. Q. It was not contingent, and if I can think of anoth- er word , it was not dependent upon any number that signed? It's just-the statement was made no initiation fee would be charged; is that the way you recall it? A. That's right. Q. Not dependent upon any number? A. Not that I-no. Q. Not that you recall? A. Not that I know of. On redirect examination , Aspen testified as follows: Q. Would you tell us again how the initiation fee was mentioned in response to your question? A. It was told to me that we didn't have to pay any initiation fee because of the waitresses low wages. Q. Was anything else said in response to your ques- tion about the signing of the cards? A. About the signing of the cards, it was said that the more cards were signed of if they had 100 percent go at it, then there was no problem about the Union getting in. Aspen affirmed her signature on the affidavit but said she could no longer remember the employees ' saying "if I wait- ed until the Union got in , I would have to pay the initiation fee then," which might have been said about the dues. As- pen continued , on redirect examination , as follows: Q. Well now, you stated on cross-examination that they really didn't say everybody would sign . Could you 438 DECISIONS OF NATIONAL LABOR RELATIONS BOARD tell us again how this was phrased so that we can clarify this for the record? A. Well, I remember that they said to me the more people sign, and they had a certain, had to have a certain amount of cards to even get started, and the more people sign, of course, the better it would be. Q. And how did they relate that, if they did, to the initiation fee? Can you tell us that again? A. Well, there I don't remember if this initiation fee came with this conversation or not. I just remember that they told me there was no initiation fee. Q. And you don't recall as to whether they discussed the initiation fee with- A. (Interposing) With the signing of the cards. Q. With the signing of the cards. A. No, the whole conversation went around that for a little while and one may have followed the other, but I can't say for sure any more what was what. Had there been a fee, Aspen said, she would have had to ask her husband before she signed the card. The General Counsel's Evidence fied that Moran did not tell them the initiation fee would be waived if everybody signed cards or anything to that effect. Connie Varian testified that Moran told her the Union was trying to get into Black Angus and asked her to sign; Varian asked Moran whether she had signed; Moran re- plied that she had; and Varian then signed the card. Moran did not mention money, or dues, or initiation fee, Varian testified. Dennis Meehan testified that the Union does not have a practice of waiving initiation fees during organization drives, and did not do so during the several years preceding March 1973. He also testified that he never told Jackie Lewis, Vera Letter, or other waitresses that initiation fees would be waived if all employees signed authorization cards. The parties stipulated that if she were to testify, Vera Letter would state that at no time did she, or Mimi Letter or Jackie Lewis in her presence, tell either Margarete Aspen or Mary Ann Moran that the Union would waive the initia- tion fee if she and everyone else would sign the authoriza- tion card now and that she would not have to pay any dues until the Union got in. Employees Jacqueline Lewis, Marilyn Letter, Brenda Seeley, Judy Douglas Van Strander, Connie Varian, and former Union Secretary-Treasurer Dennis Meehan testified for the General Counsel. Jacqueline Lewis, the employee who instituted the union campaign among the Respondent's employees, flatly denied mentioning either initiation fees or dues to Moran, Aspen, or to any other employee whose card she solicited. She also testified that Meehan never said anything about initiation fees or dues during his meetings with her. Lewis had be- longed to a union before , she said, and assumed that initia- tion fees and dues were "automatic" if you were employed ,.at a union house." According to Lewis, she and Vera and Mimi Letter met Margarete Aspen by appointment ar- ranged by Mimi Letter over the telephone; Aspen asked for a card, signed it, and commented that her husband was in a union at the Post Office. As for Moran, Lewis testified that she asked for a card as the three employees entered her house and signed the card before any further conversation took place. Marilyn Lewis testified that at the time Aspen signed the card, the only conversation consisted of Aspen's asking whether she would be fired for signing the card and men- tioning that her husband was in the Postal Workers Union. She said that Moran asked for a card as the three employees entered her home and signed it as the four of them sat down before any conversation took place. According to Mimi Letter, when Moran was subsequently given blank cards to in turn solicit other employees to sign, she commented that almost everyone on the day shift would sign one, but she did not say she would solicit since there would not be any initiation fee. Mimi Letter denied that any of the three solicitors told either of these two employees they would not have to pay an initiation fee if everybody signed cards. Letter also denied making such a statement to any employee whose card she solicited. Brenda Seeley and Judy Douglas Van Strander both testi- Findings and Conclusions The testimony summarized above 2 establishes that the record fails to support the Respondent's claim that any authorization cards were improperly solicited within the meaning of N.L.R.B. v. Savair Manufacturing Co., supra. In its brief, the Respondent conceded that Moran 's testi- mony on the witness stand did not support the statements in her affidavit to the effect that she told Varian, Douglas, and Seeley that the initiation fee would be waived, which all three of these employees denied. The Respondent therefore withdrew its argument that these cards were invalidated on this ground, and I find that there is no probative evidence tending to compromise the validity of the authorization cards executed by employees Varian,3 Douglas, and Seeley. As for the cards of Moran and Aspen, these employees demonstrated on the stand a marked uncertainty about what Lewis and the two Letters said to them regarding initiation fees . By contrast, Lewis and Marilyn Letter flatly denied the statements attributed to them in the affidavits, and the parties stipulated that Vera Letter would testify to the same effect. Finally, there is the testimony by Meehan that the Union has no practice of waiving initiation fees 2 It is well established that pretrial affidavits such as those of Moran and Aspen "have no independent testimonial value and, in accord with the weight of authority must be looked at solely as measures of the credit of the individu- als who testified at the hearing ." Sealtest Southern Dairies Division, National Dairy Products Corp., 126 NLRB 1223, 1225 (1960), affd. 287 F.2d 563 (C.A. 6, 1961). Accord , N.LR.B. v. Local 776 International Alliance of Theatrical and Stage Employees [Film Editors], 303 F.2d 513, 520 (C.A. 9); N.L.R.B. v. Local 160, International Hod Carriers, Building and Common Laborers of America, AFL-CIO, 268 F .2d 185, 186 (C.A. 7, 1959); N.L.R.B. v. Quest-Shon Mark Brassiere Co., Inc., 185 F.2d 285, 289 (C.A. 2, 1950); Barker's East Main Corporation, 136 NLRB 494, 495 (1962). In view of my finding below that Moran' s card was valid, I find no merit in the Respondent's further contention, in its brief , that Varian's card was invalid because she testified she would not have signed it if Moran had not signed a card. BLACK ANGUS OF LAUDERHILL, INC. 439 during organization drives, and his testimony, as well as that of Lewis, that he never extended such an offer to these employees. In view of Moran's established inaccuracy re- garding her solicitation of cards, the indication of suggesta- bility in her testimony, the equivocal testimony by Moran and Aspen regarding what was said to them when they signed, the consistent denials by Lewis, and, it was stipulat- ed, by Vera Letter, both of whom I have heretofore credited generally, as well as by Mimi Letter, and the testimony in support thereof by Dennis Meehan, whom I also have found generally credible, I find that there is no positive, believable evidence invalidating the cards executed by Mary Ann Moran and Margarete Aspen.4 Accordingly, I affirm my original conclusions and recom- mendations in toto, including my conclusion that the Re- spondent violated Section 8(a)(5) of the Act, and my recommendation that the Respondent be ordered to bar- gain upon request with the Union. 4 I do not consider the issue of the validity of the card signed by Barry June on March 23 , raised in the Respondent 's brief , is properly before me at this time If it were , I would affirm my onginal finding that his card was valid. Copy with citationCopy as parenthetical citation