Betty Jo Jackson, Appellant,v.William J. Henderson, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMar 10, 1999
01983184 (E.E.O.C. Mar. 10, 1999)

01983184

03-10-1999

Betty Jo Jackson, Appellant, v. William J. Henderson, Postmaster General, United States Postal Service, Agency.


Betty Jo Jackson v. United States Postal Service

01983184

March 10, 1999

Betty Jo Jackson, )

Appellant, )

)

)

v. ) Appeal No. 01983184

) Agency No. 4G-770-0396-97

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

Agency. )

______________________________)

DECISION

INTRODUCTION

Appellant filed an appeal with this Commission from a final agency

decision ("FAD") concerning her complaint of unlawful employment

discrimination in violation of Title VII of the Civil Rights Act of 1964,

as amended, 42 U.S.C. �2000e et seq. The final agency decision was dated

February 11, 1998 and received by the appellant on February 18, 1998.

The appeal was postmarked March 13, 1998. Accordingly, the appeal is

timely (see, 29 C.F.R. �1614.402(a)), and is accepted in accordance with

EEOC Order No. 960, as amended.

ISSUE PRESENTED

The issue on appeal is whether the agency should have dismissed

the complaint for the complainant's failure to cooperate in its

investigation.

BACKGROUND

The record indicates that on March 19, 1997, appellant initiated contact

with an EEO Counselor regarding her complaint. Informal efforts to

resolve her concerns were unsuccessful. On May 1, 1997, appellant filed a

formal complaint, alleging that she was the victim of unlawful employment

discrimination on the bases of her race (black) and sex (female) when:

A co-worker working as a temporary supervisor was not required to submit

medical documentation and worked outside of his medical limitations,

when the appellant was required to submit medical documentation.

On February 11, 1998, the agency issued a final decision dismissing

appellant's complaint for failure to cooperate with its investigation.

Specifically, the agency found that it had attempted to obtain

an affidavit from the appellant by mail on September 8, 1997. The

agency claims this was received by the appellant on September 9, 1997.

The agency claims it tried a second time by mailing an affidavit to the

appellant on December 1, 1997. According to the agency, the appellant

did not respond to either request. No copies of the affidavit or return

receipts are contained in the record.

The appellant states through her representative that the agency has

enough information to process her complaint without the affidavit.

ANALYSIS AND FINDINGS

EEOC Regulation 29 C.F.R. �1614.107(g) provides that an agency shall

dismiss a complaint, or a portion of a complaint, where the agency has

provided the complainant with a written request to provide relevant

information or otherwise proceed with the complaint, and the complainant

has failed to respond to the request within 15 days of its receipt

or the complainant's response does not address the agency's request,

provided that the request included a notice of the proposed dismissal.

Instead of dismissing for failure to cooperate, the complaint may be

adjudicated if sufficient information for that purpose is available. See

Ross v. U.S.P.S., EEOC Request No. 05900693(August 17, 1990).

It is the burden of the agency to have evidence or proof to support

its final decision. Marshall v. Department of the Navy, EEOC Request

No. 05910685 (September 6, 1991). In the instant case, the agency has

failed to provide any proof that it attempted to contact the appellant

and that she failed to cooperate. There is no copy of a letter addressed

to the appellant requesting information or informing her of the possible

consequences of her failure to cooperate even though such is alleged

by the agency. Furthermore, there is no return receipt indicating

that such notice was sent or received by the appellant as alleged by

the agency. Without such proof we cannot agree that it was proper to

dismiss the complaint under these circumstances.

We note that the appellant contends that the agency has enough information

with which to investigate her complaint presumably by virtue of her

formal complaint and the statement she gave to the EEO counselor.

Our reading of the formal complaint and the brief description of the

incident given by the appellant , however, does not appear to state a

claim of discrimination for which relief can be granted. We urge the

complainant to avail herself of the opportunity to elaborate on her

statement as requested by the agency to avoid a possible dismissal on

other grounds.

CONCLUSION

Accordingly, we REVERSE the agency's dismissal of the complaint and

REMAND it for further processing as described below.

ORDER (E1092)

The agency is ORDERED to process the remanded allegation in accordance

with 29 C.F.R. �1614.108. The agency shall acknowledge to the appellant

that it has received the remanded allegations within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue to

appellant a copy of the investigative file and also shall notify appellant

of the appropriate rights within one hundred fifty (150) calendar days

of the date this decision becomes final, unless the matter is otherwise

resolved prior to that time. If the appellant requests a final decision

without a hearing, the agency shall issue a final decision within sixty

(60) days of receipt of appellant's request.

A copy of the agency's letter of acknowledgment to appellant and a copy

of the notice that transmits the investigative file and notice of rights

must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action.

The report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503(a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. ��1614.408, 1614.409, and 1614.503(g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. ��1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

March 10, 1999 ____________________________

DATE Ronnie Blumenthal, Director

Office of Federal Operations