Avenza Systems Inc.v.Avencia IncorporatedDownload PDFTrademark Trial and Appeal BoardSep 29, 2009No. 92046736 (T.T.A.B. Sep. 29, 2009) Copy Citation Mailed: September 29, 2009 UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board ______ Avenza Systems Inc. v. Avencia Incorporated _____ Cancellation No. 92046736 _____ Roberta Jacobs-Meadway of Eckert Seamans Cherin & Mellott, LLC; and Candace Lynn Bell of Kavinoky Cook LLP for Avenza Systems Inc. Nancy Rubner Frandsen of Woodcock Washburn, LLP for Avencia Incorporated. ______ Before Holtzman, Rogers and Drost, Administrative Trademark Judges. Opinion by Holtzman, Administrative Trademark Judge: Petitioner, Avenza Systems Inc., filed a petition to cancel a registration on the Principal Register owned by Avencia Incorporated (respondent) for the standard character mark AVENCIA for the following goods and services:1 Software tools and data for geographic, spatial, statistical and scientific analysis and modeling, in Class 9; 1 Registration No. 3049401, issued January 24, 2006 from an application filed on July 28, 2004 and asserting a date of first use on March 3, 2000 and first use in commerce on May 1, 2000. THIS OPINION IS NOT A PRECEDENT OF THE TTAB Cancellation No. 92046736 2 Advisory and consulting services relating to business management and business operations in the use of geographic, spatial, statistical and scientific software and data, in Class 35; and Consultation services to assist businesses and individuals with the compilation, storage, integration, design, development and use of geographic, spatial, statistical and scientific software, models and data, in Class 42. The ground for cancellation as set forth in petitioner's amended pleading is priority and likelihood of confusion under Section 2(d) of the Trademark Act.2 Petitioner alleges that through itself and its predecessors, petitioner has used in commerce the trade name "Avenza" at least as early as October 1995 and the mark AVENZA since at least as early as December 1996, in connection with computer software used to design and create maps and related services, "including but not limited to technical support." Petitioner asserts that respondent claims no use of its mark prior to March 3, 2000, the date of first use alleged in the respondent's registration; that respondent has not used the AVENCIA mark prior to petitioner's first use of petitioner's "AVENZA" name and mark; and that respondent's mark when applied to respondent's goods and services so resembles petitioner's previously used name and mark AVENZA for its above goods and services as to be likely to cause confusion. 2 Petitioner initially pleaded various additional grounds for cancellation but limited the ground to Section 2(d) by its amended pleading. Cancellation No. 92046736 3 Respondent filed an answer to the amended pleading, admitting that it claims no use of its mark prior to March 3, 2000, and denying the remaining allegations in the petition. The Record The record consists of the pleadings; the file for the involved registration; and testimony and other evidence by both parties.3 Petitioner submitted the testimony, with exhibits, of Edward Florence, petitioner's president; and a third-party witness Steve Spindler, owner of Steve Spindler Cartography; a notice of reliance on various printed publications; and stipulated exhibits A-EEE which include printouts from petitioner's website and from third-party websites referencing "Avenza" and its products. Respondent submitted the testimony, with exhibits, of Robert Cheetham, respondent's president and CEO; and notices of reliance on materials including the discovery deposition, with exhibits, of Edward Florence; petitioner's responses to certain of respondent's interrogatories, document production requests and admission requests; and copies of two registrations owned by petitioner for AVENZA marks (Nos. 3153285 and 3409248) along with 3 To the extent that the parties' notices of reliance include materials such as Internet evidence and documents produced in response to document production requests which are not proper subject matter for a notice of reliance, inasmuch as these materials have been treated as of record by both parties, we deem all the materials to be stipulated into the record and we have considered them for whatever probative value they may have. Cancellation No. 92046736 4 the files for those registrations, as well as the file for a pending application owned by respondent.4 In rebuttal petitioner submitted a notice of reliance on portions of the discovery deposition, with exhibits, of Robert Cheetham. Both parties have filed briefs. Standing Petitioner's standing to bring the petition to cancel is established by respondent's introduction of petitioner's registrations, one of which is for the standard character mark AVENZA for "computer software used to design and create maps" in Class 9.5 See Cunningham v. Laser Golf Corp., 222 F.3d 943, 55 USPQ2d 1842, 1844 (Fed. Cir. 2000) ("These registrations and the products sold under the mark they register suffice to establish Laser Golf's direct commercial interest and its standing to petition for cancellation of Cunningham's LASERSWING mark."). In any event, petitioner's standing also is established as indicated below by its common law rights in the mark and name AVENZA. 4 Respondent notes that its application for the mark A AVENCIA and design (Serial No. 77098652) was published for opposition and opposed by petitioner (Opposition No. 91184656). The opposition has been suspended pending disposition of this cancellation proceeding. 5 Registration No. 3409248; issued April 8, 2008 from an application filed on September 11, 2006. Petitioner relies only on its common law rights in the mark and name and has not relied on any registrations in support of its case. Nevertheless, inasmuch as respondent has made the Cancellation No. 92046736 5 Priority Petitioner, Avenza Systems, Inc., ("Avenza") is a corporation of Canada that provides software products and services for the mapping and GIS industries.6 Florence Test., pp. 3, 55. Petitioner's business focuses primarily on a packaged software product called MAPublisher. Id., p. 25. The software, which operates within the Adobe Illustrator program, uses and analyzes GIS data and produces maps depicting the results of that analysis. Id., pp. 25-26. The record shows that petitioner, through itself and its predecessors,7 first sold the MAPublisher software in the United States at least as early as 1997, and versions of that product have been continuously sold to customers in the United States since that time. See, e.g., Florence Test., pp. 24-39, 46 and 58-63 (Confid.); Exhs. 14-17, 20-23, 29, 33-34 and 35-37 (Confid.). Petitioner has submitted examples of containers and packaging for the MAPublisher product, such as boxes and CD-ROMs, as well as other materials associated with the product, including registrations of record and specifically relies on them in its brief they serve to demonstrate petitioner's standing. 6 GIS is a term in the mapping industry which stands for "geographic information system." As described by Mr. Florence, it is a type of technology that "relates information to geography." Test., pp. 3-4. The technology and its function will be discussed in more detail later in this opinion. 7 Florence Test., pp. 5-24, Exhs. 1-13. Cancellation No. 92046736 6 user manuals, labels and registration cards which, with some slight variations in form over the years, have all been used since 1997. Petitioner has also submitted numerous invoices covering the years 1997-2007 showing continuous sales of the MAPublisher product to customers in the United States at least since 1997. Id., p. 61 (Confid.); Exhs. 35-37 (Confid.). The term AVENZA appears on all of these materials. In each instance, the term is used as a mark and also as a significant part of petitioner's various trade names. It is always displayed prominently, in large, bold lettering, either by itself, or in a manner that clearly creates an impression separate and apart from any stylization, design, or other word elements. Petitioner's testimony and supporting documentation clearly demonstrates use of the mark and name AVENZA in connection with the MAPublisher product prior to the March 3, 2000 date of respondent's first use.8 This date is not only the earliest date on which respondent is entitled to rely in view of respondent's admission in its answer, but also is the earliest date shown by respondent's evidence. Respondent first used its mark commercially in connection with a proposal for the Philadelphia 8 Respondent "questions" whether petitioner's use "prior to 2000" rises to the level of trademark use of AVENZA in the United States, arguing that the articles on which petitioner relies to support use prior to that date appear in foreign (Canadian) publications. Brief, p. 2. This argument is of no consequence, for apart from the question of whether petitioner is actually relying on those publications for priority, the record is otherwise sufficient to prove petitioner’s priority. Cancellation No. 92046736 7 Police Department in March 2003 for a set of crime analysis and mapping services. Cheetham Test., pp. 15-17; Exh. 4. Likelihood of Confusion Our determination under Section 2(d) is based on an analysis of all of the probative facts in evidence that are relevant to the factors bearing on the likelihood of confusion issue. In re E.I. du Pont de Nemours & Co., 476 F.2d 1357, 177 USPQ 563 (CCPA 1973). In any likelihood of confusion analysis, however, two key considerations are the similarities or dissimilarities between the marks and the similarities or dissimilarities between the goods and/or services. See Federated Foods, Inc. v. Fort Howard Paper Co., 544 F.2d 1098, 192 USPQ 24 (CCPA 1976). We discuss the relevant du Pont factors below. Goods and Services/Channels of Trade/Purchasers In our evaluation of these du Pont factors, for respondent we are required to focus on the goods and services as identified in the involved registration. In the absence of any restrictions or limitations in the registration, we must assume the goods and services are sold through all the normal trade channels to all the usual purchasers of such goods and services, regardless of what any extrinsic evidence might show the actual nature of the goods and services or their channels of trade or purchasers to be. See Hewlett-Packard Co. v. Packard Press Inc., 281 F.3d 1261, 62 USPQ2d 1001 (Fed. Cir. 2002); J & J Snack Foods Corp. v. McDonald's Corp., 932 F.2d 1460, 18 USPQ2d 1889 (Fed. Cir. 1991); Cancellation No. 92046736 8 Octocom Systems Inc. v. Houston Computers Services Inc., 918 F.2d 937, 16 USPQ2d 1783 (Fed. Cir. 1987); and CBS Inc. v. Morrow, 708 F.2d 1579, 218 USPQ 198 (Fed. Cir. 1983). We find, as discussed below, that the parties' respective goods are similar or at least overlapping in purpose and function; that respondent's services are closely related to petitioner's goods; and that respondent, in an effort to make distinctions between them, is improperly reading limitations into its registration which are not reflected therein. Similarity or dissimilarity of the goods/services We turn first to a comparison of the parties' respective goods. Respondent's goods are identified as "software tools and data for geographic, spatial, statistical and scientific analysis and modeling." As the record shows, and respondent admits (Brief, p. 10, n.6), petitioner's MAPublisher software is used to design and create maps. The product is off-the-shelf, packaged software that uses GIS technology to create maps and perform geographic analysis. Florence Test., pp. 25, 124; Exh. 29 ("A Suite of Cartographic and Geographic Information System [GIS] Plug-ins for Adobe Illustrator"). As described in the glossary for petitioner's MAPublisher user guide, a Geographic Information System (GIS) is "Any system designed for the capturing, storing, checking, integrating, analyzing and displaying of spatially referenced data about the earth." Florence Test., Exh. 28, Bates ASI002697. GIS is Cancellation No. 92046736 9 further explained in a document entitled "Technical Information," which consists of a proposal submitted by respondent to the Department of Homeland Security for a software development project (Cheetham Test., Exh. 19): Geographic Information Systems (GIS) are often defined as a computerized database management system for capture, storage, retrieval, analysis, and display of spatial data. Spatial data is any data that includes information about location - a street address, zip code, census tract, or longitude and latitude coordinates. Many different types of data can be integrated into a GIS and represented as a map layer. When these layers are drawn on top of each other, spatial patterns and relationships often emerge. The most common GIS product is a map, but GIS can be used to generate answers to queries or as part of spatial statistical analysis. As explained by Mr. Florence, the GIS maps produced by petitioner's software would be used, for example, by government agencies, including law enforcement agencies, academic institutions, publishing companies, and businesses such as Home Depot "who might use it to determine where they should build a new store," or law firms to deal with issues relating to geography vis-a-vis land-use rights, territorial water rights and border disputes. Florence Test., pp. 113-115. Respondent contends that the parties' products are non- competitive, and differ in utility and essential characteristics. Respondent seems to argue that its software is used for mapping as it notes that the term "mapping software" does not appear anywhere in respondent's identification of goods and services. Brief, pp. 19-20. Cancellation No. 92046736 10 Respondent's goods, as described, encompass a software tool used to generate maps. The term "tool" as used in the context of computer science has a broad meaning, defined as "An application program, often one that creates, manipulates, modifies, or analyzes other programs." The American Heritage Dictionary (4th ed. 2001).9 For example, petitioner's MAPublisher product is described as "A suite of GIS and cartographic tools for Macromedia FreeHand and Adobe Illustrator." Florence Test. Exh. 15 (emphasis added). The Adobe products must be installed in order to use the MAPublisher software. A "map" is defined in The Columbia Electronic Encyclopedia (Columbia University Press, 2007)10 as "conventionalized representation of spatial phenomena on a plane surface" stating that maps "may be prepared to show various quantitative and qualitative facts, including boundaries, physical features, patterns, and distribution" and that they "may also represent such comparative data as industrial power, population density, and birth and death rates." The entry further notes the advent of "Computerized geographic information systems [GIS]" stating that such systems "now are used to link information stored in 9 From the website bartleby.com. We take judicial notice of this definition, and also of the definition of "map" (infra) as requested by petitioner. The Board may take judicial notice of online reference works which exist in printed form or have regular fixed editions. See Boston Red Sox Baseball Club LP v. Sherman, 88 USPQ2d 1581, 1590 n.8 (TTAB 2008). 10 From the website encyclopedia2.thefreedictionary.com. Cancellation No. 92046736 11 databases to maps, increasing and varying the amount of information a map can display" and that they "are used to produce maps for business use, law enforcement, natural-disaster prediction, and many other purposes." GIS is essentially computerized mapping, and respondent's software, as described, falls squarely within that function. It is a software tool using GIS data to display and analyze "spatial" (geographic) information. "[I]t's implicit in geospatial software in general that it creates maps." Florence Disc. Dep., p. 231. Respondent's goods on their face are similar, if not overlapping in purpose and function with petitioner's software. Respondent admits that its software is built on top of GIS technology (Cheetham Test., pp. 69, 224), and as specifically stated in the identification, the software is used for "geographic, spatial [and] statistical analysis." It is clear from the record that respondent's software tool, like petitioner's software, is in fact used to generate GIS maps. There are many examples of this in respondent's promotional materials, and we list just a few: A flier with information about respondent's various products and services describes its Kaleidocade product as follows (Cheetham Test., p. 70, Exh. 14): Kaleidocade brings the power of Geographic Information Services and high-powered analysis to everyone... ... Why use Kaleidocade? Cancellation No. 92046736 12 Analyze large amounts of data, with particular attention to geographic and spatial relationships; produce detailed reports and maps in just a few clicks without acquiring or learning any specialized mapping, database, or statistical software. Respondent's products are described as maps on its website (Id., pp. 50-56, Exh. 11): DecisionTree™ is a set of innovative web-based geographic decision-making tools that enable business owner, citizen or government agencies to weigh multiple geographic factors and generate a map that highlights optimal locations for their activities. Sajara™ is web-based geographic digital asset management software enabling organizations to provide a geographically searchable index of collections of historical assets including digitized...maps.... Under the "Our Clients" section of respondent's website, respondent describes its various projects, all of which include the production of maps: For City of Philadelphia, Department of Records: ParcelExplorer brings innovative functionality to the exploration of parcel maps. For City of Philadelphia - Mayor's Office of Information Services, GIS Services Group: Avencia developed CityMaps, the City of Philadelphia's first public geographic data application, in 2002, enabling anyone with web access to enter a city address to view aerial photography and zoning maps.... For Avenue of the Arts, Inc.: Avenue North Mapping - Detailed maps of recent, planned and proposed development along North Broad Street (a.k.a. Avenue North) help to illustrate the exciting changes taking place and investments being made just north of Center City. For The Wilma Theater: Avencia used the Wilma's data on existing subscribers, donors, and single ticket buyers to map areas of high patronage for the theater. Cancellation No. 92046736 13 For Mural Arts Program; Cartographic Modeling Lab, University of Pennsylvania: ... Users can use MuralBase to create and print customized maps that display murals in relation to Philadelphia parks, schools and other local landmarks. For Cartographic Modeling Lab, University of Pennsylvania: The PhillySiteFinder website is an online mapping system with an inventory of vacant and under-utilized commercial, and industrial sites in the Kensington, Richmond, Bridesburg, and Fishtown neighborhoods in Philadelphia. ... The interactive map shows sites in relation to each other and allows users to search sites via the map. Respondent's use of GIS applications is discussed in the publication Federal GIS Connections ("GIS for Federal Government") under the title "Tracking Guns and Analyzing Patterns Using GIS" (Cheetham Test., p. 221, Exh. 36): Recognizing that the geography of crime matters, ATF and the Philadelphia Police Department worked with Avencia Incorporated...to develop GIS applications that convert the gun trace system to a fully digital process. The system enables geography-based analysis of gun crime. ... Rifling through a stack of thousands of guns to discern a geographic pattern is just not feasible in Philadelphia. By locating each gun on the map, the ATF and Philadelphia Police Department have immediate access to the system's analysis tools. The "mapping capabilities" of this system are described by respondent on its website as including: ...interactive maps for guns seized in a particular period of time; the pathway of a firearm across the country from manufacture to use in a crime; link maps of residence location to crime location; and thematic maps by manufacturer, importer, caliber, type and crime class. Respondent claims that, unlike petitioner's product, respondent's software "is not focused on the production of high Cancellation No. 92046736 14 quality maps." Brief, p. 13. This claim is belied by Mr. Cheetham's own assertion that "Our goal is to provide tools that enable people to generate the dynamic maps that the people that visit the web site want to generate" (Test., p. 73); and also by representations made by respondent in its promotional materials. For example, an April 19, 2005 press release appearing in the trade publication Directions Magazine ("The Worldwide Source for Geospatial Technology"), states that respondent's CityMaps product offers the public an opportunity to "create and export high quality customized maps of their area." Cheetham Exh. 38. Respondent argues that the "vast majority" of its revenue is derived from its professional service contracts for custom, web- based software design and development, and that while "sometimes there is a map that comes out of it, ... that map is always an interactive map, it is viewed through a Web browser." Cheetham Test., p. 150. Respondent contends that, unlike petitioner's packaged, off-the-shelf software, its software is "complex," requiring highly trained and experienced staff to install, upgrade or otherwise configure the software; and that none of the products identified on its website can be downloaded, but rather they are "solutions" with core components which are designed to be adapted to every client's particular needs. The main problem with respondent's argument is that it ignores the fact that the mark is registered for goods, not just services. The fact remains that based on the identification of Cancellation No. 92046736 15 goods, respondent is providing a software tool used to generate maps for GIS applications and for analyzing geographic data. Thus respondent's software must be deemed to be used for the same or similar purpose as petitioner's goods and to perform the same or similar function. Ultimately, they both capture and analyze data using GIS technology and display the results on a map. Nor is there is anything inherent in the identification of goods which would limit the goods to custom or interactive maps, or "complex" software or at least anything more complex than petitioner's mapping software. We also note that respondent is not just providing web- hosted services, but in fact also provides software products. Respondent's website materials specifically state that it develops geospatial software for desktop as well as Internet deployment. Cheetham Disc. Dep., p. 155, Exh. 13; Cheetham Test., Exh. 11. Respondent's flier for its Kaleidocade product (Exh. 14) allows users to "visualize data via the Internet or as an internal tool." On its website, respondent describes its ModelTree product as "being developed as both a hosted product available on the internet and as a packaged product for installation at client facilities." Cheetham Test., Exh. 10. In any event, petitioner's MAPublisher software also supports computer-generated maps that can be and are web-based and interactive. Florence Test., pp. 120 - 121. As an example, Mr. Florence refers to the web-based interactive election maps Cancellation No. 92046736 16 provided by The New York Times which are based in part on the MAPublisher product. Id. Respondent's software is also customizable, and can be modified to meet a particular client's needs. Id., pp. 121, 178-179. Respondent also argues that it uses different toolkits to build its software, such as ArcIMS, ArcEngine, ArcWeb services (all ESRI products and services)11 and does not use Adobe Illustrator or other Adobe products, the platform for petitioner's MAPublisher product. Again, however, the identification of goods is not limited to use with any particular toolkits, and respondent would be free to change the toolkits it may use in the future to build the identified software. In any event there is no evidence of record that the toolkits used to build the parties’ respective products would affect a customer's perception of the goods as related. Respondent's product may simply be viewed by purchasers as a different, perhaps more elaborate, version of petitioner's product. We turn next to a consideration of respondent's services, identified as follows: Advisory and consulting services relating to business management and business operations in the use of geographic, spatial, statistical and scientific software and data, in Class 35; and Consultation services to assist businesses and individuals with the compilation, storage, integration, design, development and use of 11 ESRI (Environmental Systems Research Institute), is a GIS company that provides technology for the production of maps. Florence Test., pp. 105, 108. Cancellation No. 92046736 17 geographic, spatial, statistical and scientific software, models and data, in Class 42. Respondent's consulting services, which are rendered in connection with the use of its software product, and petitioner's software, are complementary and inherently related goods and services. It is settled that likelihood of confusion may result if the same or similar marks are used for goods, on the one hand, and for services involving those goods, on the other. See, e.g., In re Hyper Shoppes (Ohio) Inc., 837 F. 2d 463, 6 USPQ2d 1025, 1026 (Fed. Cir. 1988) (involving general merchandise stores and furniture; "applicant's 'general merchandise store services' would include the sale of furniture. ... What else it sells is irrelevant; there is overlap."); and Safety-Klean Corporation v. Dresser Industries, Inc., 518 F.2d 1399, 186 USPQ 476 (CCPA 1975). Further, the evidence shows that petitioner itself offers similar services in connection with its MAPublisher product, namely, support, training, consulting on workflow procedures, maintenance and customization. Florence Test., pp. 48, 58-60, 103, 119-121, 125, 130, 135-138, 142, 184, 178-179; Exhs. 35-37, 39, 58. In addition, petitioner's software has an "Attributes Manager" that allows for customization of the software and management of data files. See, e.g., Florence Exh. 14; and Test., p. 117. Cancellation No. 92046736 18 It would be reasonable for a purchaser of software used to produce maps to assume that consulting in the use of such software would be offered by the same company. Channels of Trade Petitioner sells its software and associated services direct to customers through e-mail, fax, or telephone; print and electronic catalogs; through its website (avenza.com) where customers can either order the software for delivery or purchase and download the software online. Florence Test., pp. 99-103, Exhs. 56-58. Petitioner also sells its products through a network of resellers, through value-added resellers; and through general technology and software distributors. Id. In addition to promotion of the goods on its website, respondent advertises in print publications such as GeoWorld, Geospatial Solutions; and in online publications such as Directions Magazine, GISuser and GISCafe. Id., pp. 69-70, 185- 186. and attends GIS industry trade shows such as WebGIS and ESRI Petitioner's customers include government agencies, academic institutions who use petitioner's products in their teaching or research, and businesses including law firms, real estate companies, publishers such as Newsweek, The New York Times and National Geographic, retail chains, such as Home Depot, companies in the map-production business such as Rand-McNally and Harper Collins, and also individual designers. Florence Test., pp. 114-115; and, e.g., Exh. 29 (MAPublisher user's manual Cancellation No. 92046736 19 indicating that the product is directed not only to "GIS Users" and "Cartographers" but also to the "General Public"). As stated earlier, absent any restrictions in the registration, we must presume that respondent's goods and services are offered in all the normal channels of trade for those goods and services and to all the usual purchasers. See Canadian Imperial Bank v. Wells Fargo, 811 F.2d 1490, 1 USPQ2d 1813, 1814-15 (Fed. Cir. 1987). Because there are no restrictions in the registration, and the parties' goods are similar, and respondent's services are closely related to those goods, we must presume the trade channels and purchasers would at least overlap, and that the organizations and agencies and individuals who would be the customers of petitioner's mapping software would also be prospective purchasers of respondent's software. Further, the trade channels and purchasers for the respective goods and services actually do overlap. Respondent's customers similarly include government agencies, academic institutions, research labs and business clients. Cheetham Test., p. 187. The City of Philadelphia, one of respondent's clients, has also been a customer of petitioner for software products. Florence Test., p. 84. Respondent states that it does not have a dedicated sales team or any salespeople; and that it promotes its goods and services primarily through "relationship- based" marketing," and in the government sector by responding to requests for proposals (RFPs) by government agencies. Cheetham Cancellation No. 92046736 20 Test., pp. 66, 94, 225. However, the record shows that respondent also promotes its products and services through press releases related to GIS that are distributed to and carried by print and/or online news sources such as GeoPlace, Directions Magazine, GISuser, GeoWorld, and Geospatial Solutions, the same sources used by petitioner. Cheetham Test., pp. 166, 281-282, 295-296; Exhs. 27, 38; and Florence Test., pp. 185-186. Respondent also attends GIS trade shows such as the ESRI User Conference. Cheetham Test., p. 68. The evidence shows that Mr. Florence and Mr. Cheetham attended the same WebGIS trade show in October 1999. Florence Exh. 48. Like petitioner, respondent has also made presentations at those conferences. Florence Test., p. 107; Cheetham Test., p. 95. In addition, both petitioner and respondent are members of ESRI's business partner program.12 Florence Test., p. 105. ESRI is the market leader in geospatial technology, and that partnership allows the parties access to ESRI's website, permits joint sales and marketing opportunities, and provides technology for the production of maps. Florence Test., pp. 105-109; Exh. 59. Potentially, each party could present joint proposals with ESRI to the same clients. 12 Contrary to respondent's apparent contention, petitioner is a member of the ESRI California company and not just the Canadian company. See Cheetham Cr. Ex. Test., p. 293; Exh. 2. Cancellation No. 92046736 21 Conditions of Purchase Respondent argues that while the parties may market to some of the same agencies, respondent's sale process is "vastly different" from that of packaged software products. Brief, p. 7. Respondent contends that it markets its projects to sophisticated customers and that each of its projects is customized, sophisticated and complex, and may require months or even a year to conclude. According to respondent, each project involves intellectual property concerns, selection of software architectures, legal review, software engineering review, and written "scopes of services" that could be 10-50 pages in length. Respondent also argues that its projects are expensive, ranging from $20,000 - 250,000 depending on "the implementation of the solutions" and the "needs of each client" See, e.g., Cheetham Test., pp. 41-43, 109, 112, 131-132, 204, 208. Once again, however, there is nothing in the registration to limit the goods and services to this type of lengthy and expensive process. We also note that while respondent's projects can be expensive, respondent's evidence also shows that the "typical budget" for its subscription services is $800 - 3,000 a year. Cheetham Test., p. 208. This would be in the same price range as petitioner's MAPublisher software which can cost from $249 to $2,499, with the higher price getting a "floating network license" that allows multiple users within a common network to share the software. Florence Test., pp. 149, 151; and, e.g., Cancellation No. 92046736 22 Exh. 100. We also note that petitioner's REX service, used for real estate analysis, was originally a low-cost subscription service, charging $20 per month for unlimited usage of it, and that it is now offered for free. Cheetham Test., p. 46. Further, while respondent's software and development process might be sophisticated, and the data to be analyzed might be complex, it is not so clear that the users, if not the purchasers, are sophisticated about such products or services. In fact, respondent promotes its products as easy to use. As Mr. Cheetham states, "A lot of what we're doing is Web-based, it is designed for ease of use. And while the software may be sophisticated, the whole point is to not have the end user have to think through a lot of things." Cheetham Test, p. 153. We note, for example, that users of respondent's Kaleidocade product can "produce detailed reports and maps...without acquiring or learning any specialized mapping, database or statistical software." Cheetham Test. Exh. 14. Respondent's CityMaps product is described as "a set of simple GIS services designed for use by the general public" which includes "one or more maps" and the applications "can be quickly adapted by an administrator to accommodate new data sources." Cheetham Disc. Dep. Exh. 13. Respondent's Cicero service "is built and ready for an organization to simply plug into their existing website or database. Since the service is hosted at Avencia, there are no data updates or other maintenance required. ... The Cicero API is Cancellation No. 92046736 23 small, well documented and easy to use." Cheetham Exh. 23. The likelihood of confusion is not limited to "purchasers" but also extends to confusion among ultimate users of the goods or services. In re Artic Electronics Co., Ltd., 220 USPQ 836 (TTAB 1983). See also In re Star Pharmaceuticals, Inc., 221 USPQ 84 (TTAB 1984) (in evaluating likelihood of confusion under Section 2(d), events that may happen subsequent to the sale of the product are relevant). Also, at least some of respondent's products and services are purchased and/or used by the general public. In respondent's April 19, 2005 press release appearing in the trade publication Directions Magazine, referenced earlier, under the heading "New Website Lets Philadelphians Map City Services," respondent describes its CityMaps product as "the City of Philadelphia's first public online mapping application." The website "has been a success in providing Philadelphians with important geographic information in a user-friendly way." Cheetham Exh. 10. Respondent's REX product, which "searches for locations which match the price range and preferences of the user," is a "web- based real estate analysis tool targeted at homeowners" among others. Id. Nevertheless, even sophisticated purchasers would be susceptible to source confusion if highly similar goods and services closely related to those goods, as we have here, are sold under similar marks. See In re Research Trading Corp., 793 Cancellation No. 92046736 24 F.2d 1276, 230 USPQ 49, 50 (Fed. Cir. 1986) citing Carlisle Chemical Works, Inc. v. Hardman & Holden Ltd., 434 F.2d 1403, 168 USPQ 110, 112 (CCPA 1970) ("Human memories even of discriminating purchasers...are not infallible."). Strength of petitioner's mark The record shows that petitioner's "Avenza" mark and trade name have been in use for over 10 years in connection with its MAPublisher software and that the company name and product have received significant attention and exposure in the GIS industry during that time. Also, since 2001, petitioner has conducted annual Avenza Map Awards to "recognize good-quality map work in a variety of disciplines." Florence Test., p. 88, Exh. 51. The disciplines include geologic maps, thematic maps, academic submissions, atlases, and web maps; and one requirement for entry into the competition is that one or more Avenza products must have been used in the production of the submission. A permanent collection of maps is housed at the Library of Congress under the heading "Avenza Map Awards," and the collection was put together at the institution's request. Id., p. 93. In addition, petitioner, along with National Geographic, co-sponsored an award presented at the ACSM Design Awards, an annual map competition held by the American Congress on Surveying & Mapping, a trade organization that helps educate and promote the interests of surveying and mapping. Cancellation No. 92046736 25 The evidence is sufficient to establish that the company has achieved at least some degree of recognition and strength in the market. In addition, the mark by its nature is strong and distinctive. At least on this record, the term AVENZA appears to be a unique and fanciful mark. There is no evidence that AVENZA has any meaning, and there is no evidence of any third-party use or registration of similar marks in the field. Accordingly, we find that the mark AVENZA is entitled to broad protection. See Kenner Parker Toys, supra at 1456 ("A strong mark...casts a long shadow which competitors must avoid."). Similarity or dissimilarity of the marks We turn next to a comparison of petitioner's mark AVENZA with respondent's mark AVENCIA and a consideration of the similarity or dissimilarity of the marks in their entireties in terms of sound, appearance, meaning and commercial impression. See Palm Bay Imports, Inc. v. Veuve Clicquot Ponsardin, 396 F.3d 1369, 73 USPQ2d 1689 (Fed. Cir. 2005). In making this determination, we keep in mind that because AVENZA is a strong mark, it is "more likely than a weak mark to be remembered and more likely to be associated by the purchasing public with a greater breadth of goods or services." Tuxedo Monopoly, Inc. v. General Mills Fun Group, 648 F.2d 1335, 209 USPQ 986 (CCPA 1981). A strong mark is also entitled to protection for greater variations on the mark. See McCarthy on Trademarks and Unfair Competition § 11:73 (4th ed.). Cancellation No. 92046736 26 The terms AVENZA and AVENCIA are more similar than different in sound and appearance. In fact they are in substantial part the same. AVENCIA has one additional vowel which results in the mark as pronounced as having one more syllable than AVENZA, but the common first two syllables are particularly significant and the respective marks’s closing syllables can easily be pronounced in similar fashion. The letters "CI" which form the extra syllable in AVENCIA are similar in sound to "Z" when the marks are spoken, and if they are not clearly pronounced, the difference between CIA and ZA may not even be noticed. As to meaning, neither AVENZA nor AVENCIA is an ordinary or familiar word. Mr. Cheetham explains that AVENCIA is a term that he created, and inasmuch as there is no evidence in the record as to any meaning of AVENZA, we presume that the term is coined as well. Because the marks have no inherent meaning, there is no difference in meaning to distinguish them. In view of the close similarities between the marks in sound and appearance, the marks as a whole convey substantially similar commercial impressions. Furthermore, the fanciful nature of AVENZA not only entitles petitioner's mark to a broad scope of protection, but significantly increases the likelihood that the marks, when used in connection with similar goods and closely related services, would cause confusion. See Jockey International Inc. v. Butler, 3 USPQ2d 1607 (TTAB 1987). See also Lois Sportswear, U.S.A., Inc. v. Levi Strauss & Co., 799 F.2d 867, 230 USPQ 831, 834 (2d Cancellation No. 92046736 27 Cir. 1986) (a fanciful mark "is entitled to the most protection the Lanham Act can provide"). Actual Confusion As respondent argues, there is no proof of any actual confusion over the 9-year period of contemporaneous use of the respective marks. However, we consider the absence of evidence of actual confusion to be a neutral factor in this case, or at best to only slightly favor respondent. We cannot determine with any degree of certainty whether a meaningful opportunity for actual confusion has existed. Although there has been some overlap in customers and channels of trade for the respective goods, the extent of such overlap is not entirely clear. In any event, it is well settled that evidence of actual confusion is not required in order to establish likelihood of confusion.13 See Gillette Canada Inc. v. Ranir Corp., 23 USPQ2d 1768 (TTAB 1992). See also Norris, Inc. v. Charms Co., 111 F.2d 479, 45 USPQ 442 (CCPA 1957). Under the circumstances we find that the lack of evidence of actual confusion does not establish that confusion would not be likely to occur from the contemporaneous use of these marks. Finally, we do not view the absence of actual confusion as significant in view of all the factors strongly indicating that 13 Contrary to respondent's apparent contention, the fact that Mr. Spindler may not think that the parties were associated in any way is not particularly significant considering his personal relationship with the Cheethams which dates back to 2000. Cancellation No. 92046736 28 confusion is likely, and in particular the similarity between the marks and the similarity and close relationship between the respective goods and/or services. See, e.g., On-Line Careline, Inc. v. America Online, Inc., 229 F.3d 1080, 56 USPQ2d 1471 (Fed. Cir. 2000). Additional Matters Several additional matters require comment. First, we will not, as petitioner urges, infer bad faith merely on the basis of respondent's asserted knowledge of petitioner's name and mark. Mere knowledge of another's mark does not, in itself, establish bad faith or wrongful intent. See Sweats Fashions Inc. v. Pannill Knitting Co. Inc., 833 F.2d 1560, 4 USPQ2d 1793 (Fed. Cir. 1987). Second, contrary to respondent's apparent contention, it is not relevant that respondent's AVENCIA mark was not cited as a bar to petitioner's registration of its AVENZA mark or that respondent's subsequent application was not refused registration on the basis of the AVENZA mark. See Miss Universe L.P. v. Community Marketing Inc., 82 USPQ2d 1562 (TTAB 2007). This would defeat the purpose of the cancellation proceeding. We must base our conclusions on the entire record and arguments presented in this inter partes proceeding. Cf. In re Nett Designs, 236 F.3d 1339, 57 USPQ2d 1564, 1566 (Fed. Cir. 2001). Furthermore, it can be seen from the file for at least one of petitioner's Cancellation No. 92046736 29 registrations that the examining attorney's search strategy would not have retrieved the term AVENCIA. Finally, to the extent that respondent is arguing that "due caution" and "most careful study of all the facts" are required in a cancellation proceeding as distinguished from an opposition, respondent is mistaken. See Dan Robbins & Assocs., Inc. v. Questor Corp., 599 F.2d 1009, 202 USPQ 100, 105, n.8 (CCPA 1979). In either case, the burden of proof is a preponderance of the evidence. Eastman Kodak Co. v. Bell & Howell Document Management Products Co., 994 F.2d 1569, 26 USPQ2d 1912, 1918 (Fed. Cir. 1993); and Department of Justice, Federal Bureau of Investigation v. Calspan Corp., 578 F.2d 295, 198 USPQ 147, 149 (CCPA 1978) (rejecting the proposition that the petitioner in a cancellation proceeding bears a heavier burden of proof than the opposer in an opposition proceeding). Conclusion In view of the similarity of the marks, and because the goods and services are similar and closely related and the trade channels and purchasers for the goods overlap, we find that confusion is likely. Decision: The petition to cancel is granted, and Registration No. 3049401 will be cancelled in due course. Copy with citationCopy as parenthetical citation