Section R708-48-11 - Contracts and Documentation(1) A provider shall have a written contract approved by the division signed by both the client and an authorized representative of the provider before providing any services to a client.(2) A client under 18 years of age shall also have the contract signed by a parent or legal guardian before any service is provided.(3) A provider shall give a physical copy of the full contract signed by the representative, including the legible written name of the representative who signed, and keep the original contract.(4) The provider shall ensure the contract contains: (a) the client's: (iii) driver's license number;(iv) license plate number;(v) full legal name of the registered owner of the vehicle if different than the client;(vi) full residential address; and(vii) full mailing address;(b) a description of the services to be provided by the business;(c) a complete list of any fees and their frequency during the contract;(d) clear language that sets forth the costs of early termination of the contract;(e) language voiding the contract if the provider's license is denied, canceled, or revoked by the division; and(f) clearly identifies the total cost of the contract, including any expected servicing and removal costs during the contract, and early termination fees.(5) The provider shall allow the client to cancel the contract at any time, and shall clearly identify the total amount due upon cancellation including service charges, cancellation fees, and removal costs;(6) The provider may not automatically extend the contract due to a violation.(7) The provider may not make the length of the contract contingent upon the length of the ignition interlock restriction on an individual's driving privilege, or any extension of the restriction.(8) The provider or a representative of the provider shall give the client a receipt upon payment of any fees.(9) The installer shall provide clients with a physical copy of the installation report immediately upon installation.(10) Clients are required to sign a Client Responsibility Form provided by the division which shall include:(a) the client's: (iii) driver's license number and state of issuance;(b) the vehicle's:(i) license plate number and state of issuance;(iii) Vehicle Identification Number;(c) name of the system manufacturer;(e) name of the service center;(f) date of installation; and(g) acknowledgment of training provided by the installer to the client on the following topics: (i) device use and function;(ii) distracted driving while using a system;(iii) early removal of a system;(v) camera technology; and(vi) fees associated with the lease of a system.Utah Admin. Code R708-48-11
Adopted by Utah State Bulletin Number 2024-06, effective 3/12/2024