Softspikes, Inc.Download PDFTrademark Trial and Appeal BoardMar 19, 2012No. 75574825 (T.T.A.B. Mar. 19, 2012) Copy Citation Mailed: March 19, 2012 UNITED STATES PATENT AND TRADEMARK OFFICE ________ Trademark Trial and Appeal Board ________ In re Softspikes, Inc. ________ Serial No. 75574825 Ira C. Edell of Epstein Edell Shapiro & Finnan LLC for Softspikes, Inc. Kimberly Krehely, Senior Attorney, Law Office 111 (Robert Lorenzo, Managing Attorney). _______ Before Rogers, Chief Administrative Trademark Judge, and Seeherman and Holtzman, Administrative Trademark Judges. Opinion by Holtzman, Administrative Trademark Judge: Softspikes, Inc., (applicant) filed the above-identified application to register the mark SOFTSPIKES (in typed form) on the Principal Register for "cleats for footwear for sports" in Class 25.1 1 Serial No. 75574825 filed October 21, 1998 asserting dates of first use and first use in commerce in August 1992. The application includes a claim of ownership of Registration No. 1773925 on the Supplemental Register for the mark SOFT SPIKES (“Spikes” disclaimed) for "cleats for footwear for sports" in Class 25. The Board consolidated this case with application Serial Nos. 75424804 and 75480420 on April 17, 2001 because the applications involve the same marks and related issues. In that same order, the Board suspended the appeal and remanded this application to the senior attorney for consideration of a Section 2(f) claim in the application THIS OPINION IS NOT A PRECEDENT OF THE TTAB Serial No. 75574825 2 The senior attorney has refused registration under Section 2(e)(1) of the Trademark Act on the ground that SOFTSPIKES is generic for the identified goods, and if not generic, merely descriptive of the goods, and that the evidence is insufficient and for supplemental briefing on that issue. A supplemental brief was filed by the senior attorney on April 29, 2011 and applicant filed a supplemental reply on May 19, 2011. In the time between the 2001 issuance of the remand order and the 2011 filing of supplemental briefs, the file for this application was lost by the Office, and in accordance with applicant’s request, the Board agreed to decide the appeals in the ‘804 and ‘420 applications prior to reconstructing the file for this application. The Board issued separate decisions in those appeals on March 3, 2009. The Office sincerely regrets the significant delays associated with this case and its long and troubled history, and given the size of this record, with voluminous evidence on both sides, recognizes the tremendous burden on applicant required to reconstruct it. To minimize such burden, the evidentiary record has been reconstructed through resort to available electronic records of the Office, as well as the senior attorney’s archived records, and through applicant’s resubmission of certain portions of the record. Those portions include applicant’s memorandum dated October 19, 1998 along with the declaration (with exhibits 1-13) of applicant’s senior vice president, Faris W. McMullin, dated September 29, 1998. This evidence was originally submitted when applicant filed the application and it has been resubmitted by applicant under “Attachment A.” Applicant also resubmitted website printouts (dated February 11, 2002) of golf course and tournament regulations which are identified under Attachments B and C. We have also, in accordance with applicant’s request, considered as part of this record and made part of this application file, the additional evidence of acquired distinctiveness which appears in the record for the ‘804 application, as applicant indicates that the evidence should be the same. This evidence consists of a supplemental declaration of Mr. McMullin (with exhibits A-E) dated July 15, 1999. In addition, we note that the evidence detailed in applicant’s original brief corresponds directly to certain evidence contained in the ‘420 application, in particular, the declaration (with exhibits 1-19) of Mr. McMullin dated August 2, 1999, and we have considered that evidence of record herein and made it part of this application file as well. The evidence consists of examples of third-party packaging for cleats, and it also updates the information contained in Mr. McMullin’s September 29, 1998 declaration regarding applicant’s sales, advertising and market share. We have identified the dates and/or location of all the evidence under the “Record” section of this opinion. Serial No. 75574825 3 to show that the mark has acquired distinctiveness under Section 2(f) of the Act. Applicant has consistently maintained the alternative positions that SOFTSPIKES is not merely descriptive of its goods, and that even if the mark is merely descriptive, it has acquired distinctiveness for those goods. When the refusals were ultimately made final, applicant appealed. As detailed above, briefs and supplemental briefs have been filed. The Record The senior attorney's evidence includes the entire results of a Nexis database search in the SPORTS Library for "SOFT SPIKE OR SOFTSPIKE," i.e., as one or two words, excluding the terms "BY SOFTSPIKES" and "SOFTSPIKES, INC.," which produced 267 articles;2 Internet articles (including articles appearing on the websites services.golfweb.com and brainerddispatch.com) with various references to "softspikes" or "soft spikes";3 a definition of "spikes" from the Dictionary for Golfers (1st ed. 1996) which 2 This search was conducted on June 16, 1998 and submitted with the first Office action. Subsequent Nexis searches conducted by the senior attorney are as follows: (1) a June 16, 1998 search (search strategy not included) returned 566 stories and the first six were printed; (2) a January 29, 1999 search (for “NOCAPS” “SOFTSPIKES or ‘SOFT SPIKES’”) returned 206 stories and three selected stories from sports magazines were printed; (3) a November 24, 1999 search (for SOFTSPIKE) returned 157 stories and four selected stories were printed; (4) a July 21, 2000 search (for “NOCAPS” “SOFTSPIKES or SOFT SPIKES”) returned 267 stories and the first 15 were printed. 3 Submitted with first Office action. Serial No. 75574825 4 includes a reference to "Soft spikes," that does not define the term as a trademark or particular brand;4 printouts from the websites of golf course facilities and/or tournament operators stating course regulations, including footwear requirements;5 two third-party intent-to-use applications (Ser. Nos. 75283629 and 75540992) which include "soft spikes" in the identification of goods;6 pages from a retail golf products catalog The Goldsmith Store featuring third-party advertisements for golf shoes and golf cleats;7 a print article from the publication Washington Golf Monthly discussing “Softspikes”;8 sample packaging for applicant’s SOFTSPIKES cleats;9 a dictionary definition of “spike” from The American Heritage Dictionary of the English Language (Third Edition 1992);10 and a printout from the website of Champ (champspikes.com), one of applicant’s competitors, referring to “soft golf spikes.”11 4 Id., printed on February 16, 1999. 5 Id., printed on February 12, 1999; and additional printouts of this nature were submitted with the Office action dated August 16, 2001. 6 Id. The senior attorney refers, for the first time in a footnote to her supplemental brief, to an additional third-party application (Ser. No. 75802844) which also includes “soft spikes” in the identification of goods and states that both this third application and the ‘922 application referenced above were registered with the language intact. However, neither the additional application nor the registrations are of record and therefore they have not been considered. 7 Office action dated December 21, 1999. 8 Office action dated July 28, 2000. 9 Office action dated October 5, 2000. 10 Office action dated August 12, 2002. 11 Id. Serial No. 75574825 5 Applicant’s record includes dictionary definitions of "soft" and "spike" from Webster's Ninth New Collegiate Dictionary;12 Mr. McMullin’s declaration (with exhibits) attesting to sales and advertising figures, the market share for its plastic golf cleats, the extent of use of applicant's cleats by professional golfers and the extent of recognition of the term as a mark. The exhibits include examples of applicant's packaging and promotional materials; letters and notices from golf course facilities regarding course requirements; articles from various publications and magazines directed to golfers with references to applicant and/or its SOFTSPIKES brand; and evidence of recognition of the mark by competitors and/or customers. Mr. McMullin’s supplemental declaration (dated July 15, 1999) is accompanied by exhibits including the entire results of applicant’s own Nexis search for the one word "Softspikes (or softspikes)" which returned 156 articles, 58 of which would not have been covered by the initial search conducted by the senior attorney; a letter from the publisher of the Dictionary for Golfers; and letters to and/or from the owners of the two applications referenced by the senior attorney. As previously indicated, Mr. McMullin’s declaration dated August 2, 1999 12 We take judicial notice of these definitions which were recited in applicant’s October 1998 memorandum. See University of Notre Dame du Lac v. J. C. Gourmet Food Imports Co., Inc., 213 USPQ 594 (TTAB 1982), aff'd, 703 F.2d 1372, 217 USPQ 505 (Fed. Cir. 1983). Serial No. 75574825 6 attests to updated information regarding applicant’s sales, advertising and market share, and includes examples of third- party packaging for “alternative” golf cleats. Also of record are website printouts of various golf course and golf tournament regulations with footwear requirements.13 In addition, applicant submitted the declaration of its then counsel, Vincent N. Palladino,14 with exhibits including promotional materials from the websites of golf shoe manufacturers (etonic.com and footjoy.com); printouts of an Internet search summary for "softspikes"; and a survey purporting to show that SOFTSPIKES is recognized by purchasers primarily as a brand name. Applicant also submitted the declaration of its president, Jon Hyman, providing a breakdown of the marketing channels for applicant’s cleats.15 The evidence of record spans from 1994 to 2002, but is most concentrated in the years 1996 to 1999, and we focus our determination primarily on that period in time. All references to the Nexis evidence in this opinion are to the initial group of 267 articles submitted by the senior attorney unless otherwise noted as being from a different group of searches. As brief background, applicant is the originator of the plastic golf cleat. Brief, p. 3. Applicant first introduced the 13 Attachments B and C. 14 Resp. dated May 18, 2000. 15 Resp. dated August 15, 2000. Serial No. 75574825 7 plastic cleats in 1992. McMullin Dec., ¶7. The product was apparently created in response to concerns regarding the damage to golf course greens caused by traditional metal spikes. As Mr. McMullin states, the plastic cleats "provide traction without penetrating the surface of golf course greens the way traditional metal spikes do." Id., ¶2. Subsequent to applicant's introduction of the product, other companies began marketing plastic golf cleats as alternatives to metal spikes, and now there “are a vast array of alternative cleats on the market." Id., ¶3 (referring to Exh. 5-A47); and Brief, p. 3. We turn first to the issue of genericness. The test for determining whether a mark is generic involves a two-step inquiry. First, what is the genus (category or class) of goods or services at issue? Second, is the term sought to be registered understood by the relevant public primarily to refer to that genus (category or class) of goods or services? H. Marvin Ginn Corporation v. International Association of Fire Chiefs, Inc., 782 F.2d 987, 228 USPQ 528, 530 (Fed. Cir. 1986). The general category of goods in this case is cleats for sports footwear, and more particularly plastic cleats for golf shoes. The relevant public for these goods consists primarily of golfers and golf shoe manufacturers. Mr. Hyman states in his declaration that applicant sells about 44% of its SOFTSPIKES cleats to original equipment manufacturers, who install them in Serial No. 75574825 8 golf shoes; about 17% are sold to those who operate pro shops at private and public golf courses, who frequently install the cleats in the shoes worn by golfers at their clubs; about 9% are sold to golfers through retail outlets; and the remaining 30% of sales of the cleats are made through distributors, who in turn sell to pro shops or retailers. The Office has the burden of proving genericness by "clear evidence" of the public's understanding thereof. In re Merrill Lynch, Pierce, Fenner & Smith, Inc., 828 F.2d 1567, 4 USPQ2d 1141 (Fed. Cir. 1987). Evidence of the public's understanding of a term may be obtained from any competent source including consumer surveys, dictionary definitions, newspapers and other publications. In re Northland Aluminum Products, Inc., 777 F.2d 1556, 227 USPQ 961, 963 (Fed. Cir. 1985). In making this determination we have considered all the evidence of record bearing on purchaser perception of the term SOFTSPIKES, including the evidence that would be relevant to the issue of descriptiveness and to applicant’s claim of acquired distinctiveness.16 See In re Recorded Books Inc., 42 USPQ2d 1275 (TTAB 1997). 16 We note, as a preliminary matter, that as the senior attorney points out, applicant’s registration on the Supplemental Register does not preclude a subsequent finding that the mark is generic. However, the senior attorney’s apparent contention that this registration is binding on any subsequent determination of whether the mark is descriptive is in error. See In re Hester Industries, Inc., 230 USPQ 797, 798 (TTAB 1986). Serial No. 75574825 9 The record includes the following definitions of “soft” and “spike” from Webster's Ninth New Collegiate Dictionary: Soft a: yielding to physical pressure, ...c(1): of a consistency that may be shaped or molded, (2): capable of being spread..., e: lacking relatively or comparatively in hardness. Spike 1: a very large nail, 2a: one of a row of pointed irons placed (as on top of a wall) to prevent passage, b(1): one of several metal projections set in the sole and heel of a shoe to improve traction. Applicant argues that its plastic cleats are neither "soft" nor "spikes," as those terms are commonly understood; and that, moreover, the plastic cleats are "hard" not "soft." Memorandum of October 1998, pp. 3-4. Applicant argues that none of the dictionary definitions of "soft" or "spike" applies to plastic cleats. Applicant also points to a letter from Titleist and Foot-Joy Worldwide (“FootJoy”), a manufacturer of golf shoes, stating that "SOFTSPIKES cleats and other brands of plastic cleats with which they compete are not spikes at all." McMullin Dec., Exh. 2. Applicant’s arguments are not well taken. There are many Nexis articles referring to plastic or non-metal cleats as "spikes," as illustrated by the following examples: Softspikes Co. was also on hand to install their plastic spikes. Newsday June 11, 1998 HEADLINE: More golfers taking alternative route with spikes. Going soft helps protect knees. The Bulletin (Bend, OR) April 30, 1998 Serial No. 75574825 10 Softspikes,...produced the first plastic spikes in 1993.... Sports Illustrated September 29, 1997 The non-metal spikes are required there. Pittsburgh Post-Gazette July 20, 1997 The plastic spikes were not invented until April, 1994. The Providence Journal Company-Bulletin May 28, 1997 We also note that most of applicant’s examples of third- party packaging for "alternative" cleats refer to the goods at least somewhere on the packaging as "spikes." For example, the package for TRED-LITE Plastic Golf Cleats states, "Patented spikes provide up to 60% better traction." McMullin Dec. (dated August 2, 1999), Exh. 4. Furthermore, non-metal cleats or "spikes" are often described as "soft," as shown in the following examples: "Soft cleats have their virtue, but players should have a choice." The Atlanta Journal and Constitution June 14, 1998; "Terrace Hills in Altoona and Briarwood in Ankeny allow soft or metal spikes." The Des Moines Register May 4, 1998; "Course superintendent Jim Johnson said The Rail will require soft, non-metal spikes, for all players...." The State Journal-Register (Springfield, IL) August 30, 1997; “Softer spikes...don't solve everything." Pittsburgh Post-Gazette February 3, 1999; (group of 566). As applied to plastic cleats, the term "soft" falls within the dictionary definition of the term provided by applicant as Serial No. 75574825 11 "lacking relatively or comparatively in hardness." It can be seen from the following Nexis excerpts that the term "soft spikes," as a whole, is used in this comparative sense to contrast the plastic or non-metal spikes with the conventional "hard" or metal spikes: Golf course operators saw less wear and tear in the clubhouse flooring...with the switch from metal to soft spikes. The Patriot Ledger (Quincy, MA) February 14, 1998 Another warning: While the green fees are reasonable..., be ready to pay $5 to have your spikes changed from metal to soft spikes. The Boston Globe August 28, 1997 "I bet we sell 75 packages of soft spikes for every one package of hard spikes," Bunch said. Charleston Daily Mail July 9, 1997 The movement toward replacing metal spikes for golfers with the plastic, or soft spikes, is sweeping the sport.... The Providence Journal-Bulletin May 28, 1997 There are several kinds of soft spikes, which screw into a golf shoe in the same fashion as the hard spikes. Instead of the single point, the traction is provided by groups of plastic knobs or triangles. The Virginian-Pilot (Norfolk, VA) December 15, 1996 Their new golf shoes, involving five patents, have spikes that slide in on a bar, making it easier to switch from soft spikes to hard spikes. Chicago Tribune May 12, 1996 When it comes to traction, many of the best players in the world still prefer metal golf spikes over soft golf spikes.... golftransactions.com Serial No. 75574825 12 In fact, there are numerous Nexis articles of record, as shown in the examples above and those which follow, where “soft spikes” is used to designate the generic name for any plastic or “alternative” golf cleats (emphasis added): Metal spikes are not allowed at Otter Creek. Soft spikes, the national rage are in. If you arrive in plenty of time for your tee time with metal spikes, a member of the Otter Creek staff will convert your shoes to soft spikes. The Des Moines Register May 4, 1998 The rules: Beware. Southerness is a soft spike facility. The pro shop staff will switch over those who wear metal. The Atlanta Journal and Constitution April 3, 1998 Last year, 350 courses around the nation prohibited metal spikes. ... Country club pros are singing their praises, agronomists are celebrating their arrival and superintendents are amazed at the minimal impact soft spikes have on their greens. ... "Basically a metal spike catches the grass and pulls it up. We don't get any of that with the soft spikes." Morning Star (Wilmington, NC) July 23, 1997 The Golf Course Greens Superintendents of America have already endorsed soft spikes for all of their tournaments and a number of clubs...are looking in that direction. At first, I had my doubts about the soft spike, but after using them in both good and bad weather, I'm ready to put my name on the dotted line. Sunday Telegram (Worcester, MA) December 15, 1996 The Match-Play was conducted last week at Oak Ridge Country Club, the first club to require the use of soft spikes instead of the traditional metal spikes. ... Avoiding spike marks on the greens was just one of the reasons Oak Ridge decided to go to the soft spikes. Star Tribune (Minneapolis, MN) July 16, 1995 For all practical purposes, I'm not allowed to wear steel golf spikes in my shoes. Courses that still Serial No. 75574825 13 permit them are getting fewer and fewer. The growing number of ones that don't will outfit your old shoes with a set of so-called soft spikes - for a fee, of course.... What's more, the soft spikes don't puncture anything. Pittsburgh Post-Gazette February 3, 1999; (group of 566) The people who invoke that “purity” argument are the same ones who whined about yardage markers, gallery ropes, metal drivers, the “hot” ball, cavity-backed irons, the long putter and soft spikes. Sports Illustrated (February 9, 1998); (group of 206) Applicant argues that the majority of the Nexis articles are by authors who are not identified as buyers of cleats or, according to applicant, even as golfers. Noting that virtually all of the articles appear in publications of general circulation, applicant argues that the articles do not indicate whether or not the author plays golf or buys golf cleats and, thus, in applicant's view, the articles do not show what buyers of golf cleats understand the word SOFTSPIKES to represent. Brief, pp. 14-15. Applicant contends that, in contrast, the articles in magazines directed to golfers (such as Golf Magazine and Golf Digest) refer properly to applicant's SOFTSPIKES mark and that those authors are more likely to be purchasers of golf cleats. Id., p. 15. By applicant's own figures, a large percentage of its cleats are sold to ultimate consumers, i.e., golfers. It is not significant that applicant sells its cleats through distributors to retail stores rather than directly selling them to the public. Serial No. 75574825 14 The Nexis articles, most if not all of which appeared in the "sports section" of the publications, are reporting on subject matter of interest to golfers, and they would be read by golfers or those who are interested in golf. The usage of the term in these general circulation publications is evidence of exposure of the term to this group of relevant purchasers or potential purchasers and reflects their understanding of the term's significance. Furthermore, it can be seen from many of the Nexis articles as well as the golf course websites that “soft spikes” or “softspikes” is used generically in reporting the shoe and/or spike requirements of the courses, for example: Country Land Golf Club (semi-private) ... Soft spikes required. ... Champions Club of Atlanta (semi-private) ... Soft spikes or spikeless required. The Atlanta Journal and Constitution June 5, 1998 Rehoboth Country Club Spikes: Soft spikes only ... Richmond Country Club Spikes: Soft spikes only The Providence Journal-Bulletin April 8, 1998 NEMACOLIN WOODLANDS RESORT & SPA Rules of Play Please note: We are a soft spike facility. nwlr.com Laurel Ridge is soft-spike only course. Come in an hour before tee time and we'll replace your metal spikes with soft spikes for $5. laurelridgeclub.com Serial No. 75574825 15 Important Announcement: Effective January 1, 1998, the Kings Bay Golf Club will become a soft-spikes only facility. No metal spikes will be permitted beyond this date. eagnet.com LPGA International Golf Course Play Attire: Collar shirts,... no cut-off shorts, softspikes only. daytonavisit.com Bridlewood Golf Club “soft spike” facility bridlewoodgolf.com Golf Course Directory SPRING VALLEY GOLF COURSE INC. Driving range, rental carts, softspikes only.... TARA HILLS GOLF COURSE Pull and motorized cart rentals, soft spikes required. iowan.com The senior attorney has also submitted a printout from the website of CHAMP (champspikes.com) showing that MacNeill Engineering Worldwide, a competitor of applicant, is producing its own “soft golf spikes.” As described on the website:17 CHAMP Scorpion Spikes™ are soft golf spikes that bring a heightened level of dependability to the feet of every golfer. ... FAQ Champ Products/MacNeill Engineering How many styles of soft golf spikes does Champ offer? Champ offers four styles of alternative golf spikes.... Also in this category are the Champ Edge, Tred-Lite and Soft Play. 17 As the senior attorney points out, an additional reference to “soft golf spikes” by the president of MacNeill Engineering appears in the article “Soft spikes footed for success” on the website services.golfweb.com. We note, however, that the article also contains a reference to “Softspikes” as a brand name along with a link in the article to more information on “Softspikes.” Serial No. 75574825 16 champspikes.com The senior attorney's additional evidence of asserted third- party use is not persuasive. The advertisement by one of applicant's competitors appearing in the catalog The Golfsmith Store states: "Men's Ashworth Traditional leather upper lightweight, MTI convertible outsole with multi-traction insert. Removable, breathable footbed with soft spikes." That same advertisement, however, also includes the statement "Extra Softspikes® Free" in a clear reference to SOFTSPIKES as a mark. Thus, the use in a generic manner could be viewed as misuse of applicant's mark. The senior attorney notes that an article by the Director of Golf at Augusta National Golf Club includes a reference to "soft spike tread pattern" as a generic term in describing the product of one of applicant's competitors, i.e., Cotswold Golf Shoes. (The National News 1998 Summer Issue from the website nationalgolf.com.) While this may be an example of generic use, it is not use by applicant's competitor. An article from the Atlanta Journal and Constitution (May 9, 1999; group of 157) refers to a golfer who wears "sandals with Softspikes made by a company called Bite." However, it is unclear whether the article is referring to Bite as the producer of the sandals or of the cleats. Furthermore, this appears to be trademark use of SOFTSPIKES rather than generic use. Serial No. 75574825 17 The senior attorney also points to an article from Sporting Goods Business October 1996, which references three manufacturers of golf shoes who, according to the senior attorney, “use the term ‘softspikes’ in relation to the spikes sold on their shoes.” However, in two of the references (i.e., Etonic and Reebok), “Softspikes” is used in the manner of a trademark, rather than as a generic term (“[Etonic] will also add two new Softspike models to its successful...line”; “Reebok will...continue its Convertible collection of footwear sold with Softspikes in place....”; and “Reebok Golf will offer Softspikes to retailers in all of its spike shoes upon request.”). To the extent that these examples actually constitute use by these entities, we would have to view them as acknowledging rights in SOFTSPIKES as a mark for cleats emanating from applicant. Etonic was licensed by applicant to manufacture and market SOFTSPIKES brand golf shoes (McMullin Dec., ¶2, Exh. 1); and at one time, applicant had an agreement with Reebok to supply SOFTSPIKES cleats for use in Reebok shoes (Id., ¶6). The third product mentioned in the article, “Tred-Lite soft spikes,” refers to MacNeill Engineering’s cleats noted previously and is not use by a separate competitor. We also note the two intent-to-use applications containing "soft spikes" in the identifications of goods, Serial No. 75283629 for the mark TRACTOR for "non-slipping devices for Serial No. 75574825 18 athletic shoes, namely, soft spike"; and Serial No. 75540992 for the mark TURFDOGS (stylized) for "solid and multi-colored soft spikes for golf shoes sold in a package." As applicant points out, the owner of the TRACTOR application agreed to stop using "soft spikes" to describe his products and the owner of the TURFDOGS application acknowledged that the reference was inadvertent. Furthermore, the applications are not evidence of actual use of the term by these third parties. In fact, in actual use, the TURFDOGS product, as shown on its packaging, is described as "Plastic Golf Cleats." Nor do we find the dictionary evidence from The Dictionary for Golfers (1st ed. 1996) submitted by the senior attorney to be clear evidence of generic use of "soft spikes" for plastic cleats. The dictionary includes the following reference to "Soft spikes" under the entry for "spikes": "[T]he pointed, usually metal, objects built into the soles of golf shoes that enable the golfer to get a firm stance. Soft spikes are being used at many courses today, and serve the same purpose as metal spikes." However, applicant has submitted a letter from the publisher of this resource stating that the reference to "soft spikes" will be deleted from the next edition of the dictionary and/or that the dictionary "will use an appropriate term" to refer to the subject matter of the definition. Serial No. 75574825 19 The senior attorney correctly states that the right of registration is to be determined at the time of examination. However, we disagree with her contention that corrective action taken in response to evidence of generic usage is of no evidentiary effect. While an agreement to stop using a term is not in itself an acknowledgment of any rights in the mark, at the same time, this evidence raises a question as to the perception of the term by these entities and whether they may have been mistaken about their understanding of the term's meaning.18 Nevertheless, the senior attorney has presented evidence showing significant use of “soft spikes” as a generic term for plastic golf cleats. On the other hand, however, there is substantial competing evidence of record demonstrating use and recognition of SOFTSPIKES as a mark for applicant's plastic cleats. 18 The senior attorney also refers to an article in Washington Golf Monthly, Winter 2000 issue by David R. Sands titled "The Softest Touch in Golf" wherein the author interviews one of the founding partners of applicant, Bill Ward, who discusses applicant’s marketing strategy with regard to its golf cleats. However, the statement the senior attorney attributes to Mr. Ward ("Softspikes has become so popular that it has become the shorthand name for any alternative-cleat product"), was actually made by the author of the article, and not Mr. Ward. We note, as the senior attorney points out, that the packaging for applicant's BLACK WIDOW cleats shows SOFTSPIKES in comparatively small lettering; however, we do not view this as evidence that applicant has in fact altered its marketing strategy as the senior attorney contends. The term “Softspikes” is still prominently displayed as a mark on the package and, furthermore, it is well settled that more than one mark may be used in connection with a product without detracting from the source-identifying function of each one. Serial No. 75574825 20 The record is replete with newspaper and magazine articles wherein the term SOFTSPIKES is used as a mark, or at least in the manner of a mark, to refer to applicant and its brand of plastic cleats. The term frequently appears in these articles with an initial capital letter which is consistent with trademark use, and in many instances it is preceded or followed by generic terminology for the goods, as shown by the following examples (emphasis added): A special shoe bottom has eliminated threads for spikes. Only a quarter turn is required to remove and replace the locking spikes. The product will be incorporated into Etonic, Nike and Florsheim shoes.... Both Champ Tred-Lite and SoftSpikes cleats will be available in this system. The Boston Herald June 14, 1998 Back Creek is a non-metal spike facility, and the flawless consistent putting surfaces are a testament to the benefits of Softspikes.... The Washington Times May 7, 1998 According to the Darrell Survey, about 80 percent of the LPGA players are using Softspikes. The Atlanta Journal and Constitution April 25, 1998 Notebook: Els started wearing Softspikes three weeks ago at Bay Hill. "I tried it out and I'm quite comfortable," he said. "I haven't slipped yet. It's much more comfortable on your feet." Milwaukee Journal Sentinel April 8, 1998 David Ogrin is among a growing number of PGA Tour players switching to Softspikes--for comfort and improved greens. ... Fred Funk, Davis Love III...all players high on the leaderboard--are among others wearing the alternative spikes.... The Atlanta Journal and Constitution October 4, 1997 Serial No. 75574825 21 Going spikeless. One manufacturer's sales rep estimated 33 of the 144 players in The Sprint International field are using Softspikes. There no doubt [sic] are others using another name brand of spikeless grippers on their golf shoes. ... Last week at Hartford, 45 players wore Softspikes. The Denver Post August 2, 1997 Around the green: Plastic cleats are the rage of the Senior Tour. At the PGA Seniors' Championship, 63 of the 114 players in the field wore the Softspikes brand of non-metal spikes on their golf shoes.... USA TODAY April 21, 1997 In a poll in the September issue of Golf Digest, readers were asked if they had tried Softspikes or any of the new alternative spikes on their golf shoes. The Press-Enterprise (Riverside, CA) November 3, 1996 Golfers will be required to wear shoes with non-metal spikes, such as Softspikes. Milwaukee Journal Sentinel February 15, 1996 Twitty Likes Softspikes So what's another benefit to most of the Senior Tour players wearing Softspikes? Howard Twitty's not liable to get his foot speared by a metal spike through his foot. The Atlanta Journal and Constitution May 9, 1999 (group of 157) Do the plastic grips known by various brand names, including Softspikes and Tred-Lite, keep golfers from slipping? Chicagoland Golf April 1995 (McMullin Dec. September 29, 1998, Exh. 5-A24) [Senior PGA Tournaments] Thirty-one players wore non- metal cleats (20 Softspikes and 11 TurfMates) at the Northville Long Island Classic; 36 went spikeless (31 Softspikes and five TurfMates) at the Bank of Boston Senior Classic;.... Golfweek (Id., at A38) Players will not be allowed to wear traditional steel or ceramic "nails" on their golf shoes.... [They Serial No. 75574825 22 will have to use] any one of the alternative "spikeless" cleats that are on the market, e.g., SoftSpikes®, Gripper Golf Cleats™ or Treadlites™. Colorado Golfer 1996 Annual Guide (Id., at A43) Tim Bettenga, president of Smart Spikes,...thought there had to be a better design. ... "We are two to three times more durable than Softspikes or other plastic spikes." Golf Product News January/February 1998 (Id., at A47) Credit Softspikes for taking the trend all the way to the boom. But don't confuse the spikeless or alternative spike with the brand name, like RollerBlade is to in-line skating or Kleenex to facial tissue. Softspikes is the leader and innovator of the alternative cleat. PGA Tour Partners March/April 1998 (Id., at A51) RaymondFloyd – SoftSpikes ...RAYMOND FLOYD WALKS TO SENIOR CHAMPIONSHIP IN SOFTSPIKES CLEATS. Wearing Softspikes Extra Traction plastic cleats, Raymond Floyd shot a final round 71 to finish two strokes ahead of Hale Irwin to win. . . rayfloyd.com (Resp. dated May 18, 2000, Exh. 1) In addition, the golf course notices and website printouts advising the public of the metal spike or "no spike" ban, while often referring to a “spikeless policy” or the requirement for “non-metal spikes,” “spikeless” cleats or “spikeless alternatives,” in many instances specify SOFTSPIKES brand of cleats as acceptable footwear: In addition, beginning January 1, metal spikes will not be allowed on the golf course. All players must have "Softspikes" cleats in their golf shoes; tennis shoes or other flat-soled rubber shoes will be an acceptable alternative. The Valley Club of Montecito November 1, 1995 Serial No. 75574825 23 NON-METAL SPIKE POLICY Pinnacle Country Club has adopted a non-metal spike policy. ... Examples of acceptable footwear include flat soled shoes, tennis shoes, Soft Spikes or Tred- Lites, professional teaching shoes, and spikeless golf spikes. ... pinnaclecc.com Men and ladies are required to wear appropriate golf attire. Teton Pines is a metal spikeless golf course. A nominal fee will be charged, per person, for Soft-Spikes conversion. tetonpines.com Spikeless Shoes. Golfers are required to wear Softspikes or other approved non-metal spikes. Metal and ceramic spikes are prohibited. stonewatergolf.com ICPA’s Golf Tournament Disney’s Eagle Pines Golf Course Walt Disney World Golf Courses are spikeless facilities. Metal spike alternatives, such as SoftSpikes, Black Widows, Q-Lok, etc. are permitted. icpa-hq.com Similarly, many of the Nexis articles posting golf course requirements and tournament regulations show that the SOFTSPIKES brand of cleats is encouraged, and in some instances apparently required, for play, as examples: “Raspberry Falls is absolutely gimmick-free, a rarity in today's world of target-golf tedium. Local knowledge: Bring your Softspikes. Raspberry Falls is a non-metal facility.” The Washington Times March 26, 1998; “With Softspikes mandatory, the superb tru-rolling greens might be Chantilly's primary selling point." The Washington Times May 22, 1997; “Reedsburg Country Club opened Tuesday and joined the list Serial No. 75574825 24 of public courses requiring Softspikes." Wisconsin State Journal April 2, 1997; “All of the participants in this week’s senior tournament at Sugar Valley Country Club will be required to wear SoftSpikes.” The Dayton Daily News September 8, 1996; “There’s a growing ‘soft’ spot out there for a product called Softspikes and its many competitors. ... The Illinois PGA has jumped on board, requiring Softspikes at two of its events this year.” Chicago Tribune May 29, 1996. It is clear that applicant’s SOFTSPIKES cleats have received widespread publicity and public exposure. It is also clear that applicant has enjoyed considerable success with its SOFTSPIKES cleats. From 1994 to 1998, sales of cleats under the mark exceeded $137 million, totaling $65.8 million in 1998 alone, and amounting to the sale of approximately 500 million cleats over those years. As of 1999, applicant’s SOFTSPIKES cleats were the leading brand of alternative cleats, with a 50% share of the market for such products. Applicant’s advertising expenditures have been substantial, as well, exceeding $9.5 million for that period. Applicant has advertised and promoted its goods through magazines, including national magazines such as Sports Illustrated, and in publications directed to golfers, through television advertisements (on the Golf Channel) as well as through its website and other promotional materials. In addition, applicant Serial No. 75574825 25 has promoted the mark by sponsoring golf tournaments and charity events where the mark is displayed on signs, banners and promotional items. For example, applicant sponsored the ”Rally with Golf for Women Magazine For a Cure” amateur golf program in 1997 (supporting the Susan G. Komen Breast Cancer Foundation) which had 75,000 participants. Applicant supplied more than 2.5 million cleats for use in golf tournaments and charity events by the end of 1998. Applicant has also received unsolicited acknowledgement of SOFTSPIKES as a mark from at least one competitor: Tim Bettenga, president of Smart Spikes,...thought there had to be a better design. ... "We are two to three times more durable than Softspikes or other plastic spikes." Golf Product News January/February 1998 (McMullin Dec., Exh. 5-A47) Moreover, a large segment of applicant’s market comprises golf shoe manufacturers, and major manufacturers in the field have acknowledged the value and goodwill associated with the Softspikes mark. Applicant submitted a letter from FootJoy, the leading manufacturer of golf shoes, which states: For many years, our shoes came equipped with metal spikes. In the past few years, we have also equipped our shoes with alternatives to metal spikes. These alternatives are cleats sold under brand names such as SOFTSPIKES and Turfmates. We have always respected the Softspikes trademark as the trademark for Softspikes, Inc.'s brand of alternative cleats.... Serial No. 75574825 26 FootJoy sells its shoes equipped with SOFTSPIKES cleats and has purchased 65 million SOFTSPIKES cleats for use in its shoes. FootJoy also prominently features SOFTSPIKES cleats in the advertising for its golf shoes on its website (footjoy.com): “SOFTSPIKES® XP PLUS™ CLEATS – the #1 alternative cleat in golf – are automatically installed in all FootJoy golf shoes.” Another leading golf shoe manufacturer, Etonic Worldwide Corporation, obtained a license from applicant to use SOFTSPIKES as a mark for golf shoes and to use the mark in the advertising and promotion of its shoes. In addition, applicant’s SOFTSPIKES cleats have dominated professional golf tours. Its cleats have been widely used by professional golfers in major tournaments such as the Masters, the US Open, and the PGA Championship. Mr. McMullin reports that by the end of the 1997 golf season, more than 60% of players on all three American professional tours (PGA, LPGA and Senior PGA) wore applicant’s SOFTSPIKES cleats, and that in 1999, for example, 60% of players in the Senior PGA Tour, and 72% of players in the LPGA Tour, used SOFTSPIKES cleats. We also note that there are no instances of improper usage of SOFTSPIKES by applicant on its packaging or in its advertisements and promotional materials. Further, there are a number of competing brands of cleats on the market, and they consistently use different terminology on their packaging to Serial No. 75574825 27 describe the cleats. For example, Champ’s Tred-Lite product is described as “plastic golf cleats”; Green Keepers brand is described as “spikeless golf cleats” (“Durable Polymer Construction”); the Nike product is described as “green-friendly spike alternatives”; Gripper Golf Cleats are described as “the ultimate spikeless alternative”; and the Sun Spikes product is described as “polymer golf spikes.” We find that the substantial number of newspaper and magazine articles showing proper trademark use of SOFTSPIKES19 combined with the evidence showing recognition of SOFTSPIKES as a mark creates a mixed record which at least raises a doubt regarding genericness. See Merrill Lynch supra, 4 USPQ2d at 1143 (noting that the evidence showed “recognition in a substantial number of publications that the source of the CASH MANAGEMENT ACCOUNT” was the applicant, the Court found that “The mixture of usages unearthed by the NEXIS computerized retrieval service does not show, by clear evidence, that the financial community views and uses the term CASH MANAGEMENT ACCOUNT as a generic, common descriptive term for the brokerage services to which Merrill Lynch first applied the term.”) 19 We disagree with the senior attorney’s contention that the vast majority of the Nexis articles demonstrate generic use. From our review of the most comprehensive group of searches, i.e., the senior attorney’s initial group of 267 articles supplemented by the 58 articles supplied by applicant, the number of articles reflecting generic use and those reflecting trademark use are closer to even. Serial No. 75574825 28 We cannot conclude from the evidence of genericness presented by the examining attorney, in the face of applicant's substantial showing that SOFTSPIKES is recognized as an indicator of source, that SOFTSPIKES would be perceived by the relevant public primarily as a generic term for applicant's plastic golf cleats.20 Although the record presents a close case, any doubt whatsoever on the matter must be resolved in applicant's favor. 20 Having made this determination, we have given little weight to applicant's survey which has major deficiencies and is not particularly useful to show that SOFTSPIKES is recognized as a mark by the relevant public as a whole. This was a telephone survey conducted by Bruno and Ridgeway Research Associates, Inc. on May 2-9, 2000. The sample consisted of a total of 50 individuals from six states who were responsible for ordering the products for golf shops located at courses which require players to wear non-metal spikes. The 50 respondents were divided into two groups of 25 respondents. Each group was read a list of names for various golf products, some of which were brand names and others of which were common names. The list presented to one group included “Softspikes” and the other list included “plastic cleat.” After each name in the list was read, respondents were asked whether it is the name of a type of golf product, a brand name of a specific product, or both. They could also respond “no opinion.” The results show that 16% of respondents identified Softspikes as a type of product; 48% identified it exclusively as a brand; and 36% identified it as both a type of product and a brand. The fact that 48% identified “Softspikes” as a brand name would be sufficient to raise a doubt as to whether the mark is generic, but the sample size is so small and the universe is so narrowly defined that the results are not meaningful. In particular, even if we assume that the selected universe for the survey, i.e., golf shops, identifies a discrete subset of purchasers for applicant's golf cleats, that subset is very small, representing only 17% (by applicant's own figures) of applicant's entire market. And with only 25 participants in the test group, the results cannot be generalized to even this limited subset of the relevant public as a whole. Also, it is unclear why the respondents were given the option of answering that the term is both a brand name and generic. Nevertheless, because this category of responses is subject to more than one interpretation, we do not believe it is appropriate to combine these responses as applicant and the senior attorney, respectively, would have us do, either with those who identified the term exclusively as a mark or with those who identified the term as generic. Serial No. 75574825 29 See In re American Academy of Facial Plastic and Reconstructive Surgery, 64 USPQ2d 1748, 1757 (TTAB 2002). On the other hand, there is no doubt, based on the dictionary definitions, and the Nexis and Internet evidence discussed above, that the term SOFTSPIKES is merely descriptive of applicant’s plastic golf cleats. The question with regard to descriptiveness is whether the term immediately conveys knowledge of a quality, characteristic, function, feature, purpose or use of the goods or services with which it is used. In re Gyulay, 820 F.2d 1216, 3 USPQ2d 1009 (Fed. Cir. 1987). At a minimum, the evidence shows that the comparative softness of plastic spikes as opposed to the hard, metal spikes describes a significant and desirable characteristic of applicant’s plastic golf cleats. We turn then to the question of whether SOFTSPIKES has acquired distinctiveness for applicant’s goods during the relevant time period. In determining whether a mark has acquired distinctiveness, the Board may examine advertising expenditures, sales success, length and exclusivity of use, unsolicited media coverage, and consumer studies.21 In re Steelbuilding.com, 415 F.3d 1293, 75 USPQ2d 1420, 1424 (Fed. Cir. 2005). It is applicant’s burden to prove that its mark has acquired 21 For the reasons stated earlier, applicant’s survey is not persuasive on the question of whether the mark has acquired distinctiveness. Serial No. 75574825 30 distinctiveness. See Yamaha International Corp. v. Hoshino Gakki Co. Ltd., 840 F.2d 1572, 6 USPQ2d 1001, 1006 (Fed. Cir. 1988). As we noted earlier, applicant began using the term SOFTSPIKES in connection with plastic cleats in 1992, and applicant has marketed its cleats with significant commercial success since that time, as indicated by its substantial sales (exceeding $137 million from 1994 to 1998, amounting to the sale of approximately 500 million cleats) and advertising expenditures (exceeding $9.5 million for that period), and its leading position in the market. The record shows that the term is used by applicant exclusively in the manner of a mark, and that it has been extensively promoted by applicant as such. Furthermore, applicant’s use of the mark has been at least substantially exclusive use during that time. The record contains one example of generic use of a similar term by a third party, Champ, but the actual extent of that third party’s use is not clear. We note, for example, that the Champ product is described on its packages for the goods not as “soft spikes,” but rather as “plastic golf cleats” and “the golf spike alternative.” The record shows that applicant’s SOFTSPIKES cleats have been the subject of widespread, unsolicited publicity in the national media, resulting in significant exposure of the term to the public as a mark. In addition, applicant has demonstrated recognition of SOFTSPIKES as a mark by at least one competitor, Serial No. 75574825 31 by two of the largest manufacturers of golf shoes, and moreover, by the wide endorsement of professional golfers who have used SOFTSPIKES cleats during those years in major golf tournaments. In view of the foregoing, we find that applicant has met its burden of establishing that SOFTSPIKES has acquired distinctiveness as a mark for its golf cleats. Decision: The refusal to register under Section 2(e)(1) of the Trademark Act on the ground that (1) the mark is generic is reversed; (2) the mark is merely descriptive is affirmed. However, the senior attorney’s refusal to accept applicant’s claim of acquired distinctiveness under Section 2(f) is reversed. The application will proceed to publication under Section 2(f). Copy with citationCopy as parenthetical citation